This great penthouse with an unbeatable location, is close to the monumental complexes of San Juan de Dios and San Jerónimo, and a few minutes walking from the Cathedral area.
The penthouse has a living room with sofa bed of 1.35 * 1.9 and smart TV of 44 inches, a fully equipped kitchen with everything you need for your stay, and three bathrooms with shower. It has 4 bedrooms, two with two beds of 90 * 190 cm, one with two single beds of 105x190, and another with a double bed of 150 * 190.
View on the map
Mano de Hierro Penthouse
from to
Response from the Quality Department
Estimada Marigel:
Gracias por tu encantadora reseña. Nos alegra saber que encontró nuestro alojamiento cómodo y excelente ubicación, y que la decoración fue de su agrado. Realmente apreciamos sus comentarios que nos ayudan a crecer. Esperamos darle la bienvenida nuevamente para otra experiencia maravillosa.
Response from the Quality Department
Dear Younghee,
We appreciate your valuable review, highlighting the comfort and convenience of our accommodation. We are pleased that the spacious bedrooms, clean kitchen, and bathroom contributed to an enjoyable experience. Being located just a 5-6 minute walk from the cathedral in a quiet residential area adds a special touch to the atmosphere. We look forward to welcoming you again on your next trip.
Response from the Quality Department
Dear Devin,
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Es riecht komisch in der Wohnung. Etwas abgestanden. Wenn man die Fenster öffnet verflüchtigt sich der Geruch schnell. Die Parksituation ist sehr schlecht. Die Parkhäuser sehr teuer.
Response from the Quality Department
Dear Gsaenger,,
We greatly appreciate your feedback on your recent stay in downtown Granada. We´re delighted to hear that you found the apartment spacious and enjoyed the wonderful large terrace. We value your insights on the apartment´s amenities.
However, we extend our sincere apologies for the issue with the apartment´s unusual odor. Rest assured, we will thoroughly investigate this matter and take measures to ensure that our accommodations always provide a fresh and inviting atmosphere for all our guests.
We apologize for the parking inconvenience. Being located in the heart of the city, near monuments and pedestrian streets, can pose a challenge in finding free on-street parking. Our customer service team is always available to recommend the best parking options based on our guests´ needs.
Your feedback is invaluable, and it allows us to improve the guest experience. We hope that, despite these minor inconveniences, you had an enjoyable stay in Granada. Will be a pleasure to host you again in the future.
Quality Department.
Response from the Quality Department
Estimada Clara:
Quiero expresar nuestro sincero agradecimiento por su reseña positiva sobre su estancia en nuestro establecimiento en Granada. Nos complace saber que disfrutó de su tiempo con nosotros y que nuestro equipo pudo contribuir a hacer de su visita una experiencia agradable y memorable.
Esperamos tener la oportunidad de volver a recibirles en el futuro.
Un po´ scomodo solo xche´ è al 4* piano e ascensore piccolissimo.
Response from the Quality Department
Dear Giovanna,
We appreciate your review and are delighted to hear that you found our apartment very clean and cozy, with all the necessary amenities for your stay. Your feedback is invaluable. Your suggestion to provide a dishcloth or paper towels for drying and cleaning is noted, normally our cleaning deparment leave this kind of items for our guests, we regret that in your case it was missing, and we will take action to ensure that this does not happen again.
We understand the inconvenience of being on the 4th floor with a small elevator, and we apologize for any discomfort this may have caused. Due to our location on the city centre, it´s important to mention that in some buildings with significant historical value, the installation of elevators may be prohibited due to the importance of preserving their architecture and cultural heritage, mMaybe this is the reason that the elvator was not too big as expected.
Thank you again for your feedback and we will more than happy to welcome you back in the future.
Quality Department.
Poca presión de agua en las duchas. Poco gel y champú para una estancia de 4 días.
Response from the Quality Department
Estimada Aida,
Gracias por tomarse su tiempo para compartir su experiencia con nosotros. Nos alegra saber que encontró el apartamento limpio y moderno, y que además, la localización fue un plus para poder disfrutar de su estancia.
Por otro lado, lamentamos el inconveniente con la ducha y amenities. Tomaremos nota de su comentario para tomar las acciones pertinentes y realizar las mejoras necesarias.
Le agradecemos nuevamente su comentario ya que nos ayuda a conocer las zonas en las que debemos mejorar, y esperamos tener la oportunidad de volver a brindarle una estancia aún más agradable en el futuro.
Departamento de Calidad.
Response from the Quality Department
Dear Curt,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Response from the Quality Department
Dear Ben,
Thank you for your kind words. We´re delighted to hear that you had an amazing experience at our place. Your recommendation means a lot to us. We strive to provide a memorable stay for all our guests, and we´re thrilled to know we met your expectations. If you ever plan to return or have any suggestions for improvement, please feel free to share. We look forward to welcoming you back in the future.
La ducha y la cisterna con muy poca fuerza
Response from the Quality Department
Estimado Zoraida:
Le agradecemos sinceramente por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de la amplitud, la decoración y la comodidad de nuestras instalaciones, así como de la calidad de la ropa de cama y toallas. Además, nos complace que haya disfrutado de la terraza. Lamentamos que haya tenido inconvenientes con la fuerza de la ducha y la cisterna. Agradecemos sus comentarios, ya que nos ayudan a identificar áreas de mejora. Tomaremos medidas para abordar estos problemas y garantizar una estancia más satisfactoria en el futuro.
Esperamos que considere hospedarse con nosotros nuevamente y le aseguramos que tomaremos medidas para mejorar su experiencia.
Departamento de calidad.
Response from the Quality Department
Dear B Miles,
Thank you for your gracious review of your recent stay at our tourist apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department
Response from the Quality Department
Estimada Marisa:
Valoramos sinceramente sus comentarios y estamos agradecidos por sus altos elogios. Su satisfacción es nuestra mayor recompensa. Esperamos con anticipación su próxima estancia con nosotros.
Response from the Quality Department
Dear Julius,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Response from the Quality Department
Dear Russ,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Response from the Quality Department
Dear Tomi,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Response from the Quality Department
Dear Stephanie,
Thank you so much for your review, it was a pleasure to have you as a guest in our apartment. Thanks again for choosing us, we hope to see you soon again.
Kind regards.
Jose L.H. Campos
Quality Department Manager
El apartamento está muy bien, con una decoración moderna y nueva, tener tres cuartos de baño te facilita mucho cuando somos 8 personas, todo muy limpio y bien insonorizada la casa. La ubicación perfecta.
Entiendo que no le cuesta nada al alojamiento dejar algo de gel y shampoo para facilitar la estancia, solo dejaron 6 botecitos para los 8. Tampoco tiene utensilios de cocina para cocinar para 8, otro pequeño detalle que facilita que la estancia sea mucho más cómoda.
Response from the Quality Department
Estimado Gonzalo,
Apreciamos mucho su valoración y comentarios, los tendremos en cuenta para seguir mejorando. Gracias una vez más por confiar en nosotros, estamos muy contentos de que hayan disfrutado su estancia con nosotros.
Un saludo y hasta pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Magdalena, We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Alba:
Gracias por sus amables palabras y por compartir su experiencia. Estamos emocionados de saber que tuvo una estancia cómoda. Sería un placer darle la bienvenida de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear David,
Thank you for choosing our apartment for your stay in Granada and for taking the time to write a review. It is a pleasure to read that you had pleasurable stay and we look forward to welcome you back again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Aurelie,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Jose L.H. Campos
Quality Department Manager
القرب من كل شي
Response from the Quality Department
Dear Mohammed,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Todo. Está genial
Response from the Quality Department
Estimada Marta:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Jessica,
We would like to thank you for choosing to stay at our apartment in Granada and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Anna Maria,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
The property had sufficient rooms for a group and was comfortable. There were heaters and air-conditioners in every room. The balcony was lovely. The location was very good as it was halfway between the tourist area and the train station.
I this property does not have enough hot water for a large group. A couple of times the water ran out or went just lukewarm.
Response from the Quality Department
Dear Roger,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear William,
We read with great pleasure the kind words you have written toward our apartment. We are happy that the convenient location, along with the many rooms and spaces of the house helped making your stay a memorable one. We look forward to hosting you again soon.
Jose L.H. Campos
Quality Department Manager
La ubicación en Granada, muy cerca de la catedral y la zona de casco antiguo para visitar es perfecta. El apartamento en sí es precioso, muy amplio con 4 habitaciones (todas con camas grandes y cómodas) y 3 baños; totalmente reformado y con una decoración de estilo nórdico preciosa. Tiene una terraza de un tamaño aceptable con vistas laterales al convento de San Jerónimo y a Sierra Nevada (que si está nevada como cuando fuimos es aun más precioso). Dispone de útiles más que suficientes para la cocina y los baños, y mantas, toallas y almohadas de sobra y en perfecto estado. En general, la relación calidad-precio fue altísima.
Al ser un piso antiguo el ascensor es muy (muy) pequeño y de dificil utilización (cerrar varias puertas para poder utilizarlo, etc.); y el sistema de entrega de llave, si se tienen varias propiedades que gestionar y por tanto, que entregar, teniendo en cuenta que el acceso a granada centro es dificil (tuvimos problemas de cortes de tráfico que nos hicieron tardar un poco), lo mejoraría con una caja fuerte de acceso con código, etc. para no dejar nunca a los huéspedes esperando en la calle (más de 40 minutos) como nos pasó.
Response from the Quality Department
Estimado Francisco:
En primer lugar nos gustaría agradecerle que eligiera nuestro apartamento para su estancia en Granada y por compartir su maravillosa opinión respecto a la relación calidad-precio.
En cuanto a los incidentes relativos a la espera para la entrada. nos gustaría ofrecerle nuestras más sinceras disculpas ya que estas son claramente prácticas que no cumplen con nuestro estándar de calidad. Se ha realizado el correspondiente contacto con nuestro departamento de atención al cliente y su opinión está siendo utilizada como ejemplo para garantizar que esto no vuelva a suceder con nuestros apartamentos. Le damos las gracias por hacernos llegar su opinión, ya que nos la hemos tomado muy en serio y nos ha servido para mejorar.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Bo Kyung Kim,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Aura,
We greatly appreciate the time you have taken out of your take to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Granada. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Ángel:
Estamos encantados de que haya disfrutado de su estancia con nosotros. Gracias por dejar esta maravillosa evaluación.
Jose L.H. Campos
Director de Calidad
0
Response from the Quality Department
Estimada Laura:
Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por el personal. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Delfim,
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We hope to host you again very soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Elisabet, Gracias por sus encantadores comentarios sobre el servicio que recibió por parte de los miembros del equipo. Nos aseguraremos de hacerles llegar sus amables palabras, las cuales van a significar mucho para ellos. Esperamos poder darle la bienvenida de nuevo muy pronto.
Response from the Quality Department
Estimada Vero: Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en nuestro apartamento. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable. Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.
Response from the Quality Department
Dear Thomas, thank you very much for taking the time to review your stay and for your kind recommendation. We hope to meet you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear Jorde, thank you very much for staying with us, and for your feedback. We appreciate your highlights on the beauty of the apartment.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Dear Morgane, thank you very much for choosing our apartment and for taking the time to review your personal experience.
We are concerned to read your remarks on the service you experienced upon your arrival, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests. Unfortunately due to some unforeseen circumstances the person in charge was not able to meet you, but you were kindly greeted by other person of our team. We are very sorry for any inconveniences.
We would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next holiday experience with us an unforgettable one.
Aija T.
Quality Department
Response from the Quality Department
Dear Elsie, thank you very much for the time you took to review your stay with us. It is a pleasure for us to read your positive feedback.
We are glad to know that our team’s performance exceeded your expectations and we hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Response from the Quality Department
Dear Jamal, thank you very much for choosing our apartment for your stay. We are glad to know that you enjoyed your stay and are willing to come back.
We hope we will see you on future trips to Granada.
Aija T.
Quality Department
The bathroom didn´t have a lock which was inconvenient but we managed.
Response from the Quality Department
Dear Saphia, thank you very much for sharing your personal experience in our apartment and the highlights of your stay.
We look forward to serving you again soon.
Aija T.
Quality Department
Response from the Quality Department
Thank you Jan for your feedback. We are glad to know that you enjoyed your stay with us and we hope to eet you soon again.
Aija T.
Quality Department
Response from the Quality Department
Dear Sophie, thank you very much for choosing our apartment and for sharing the highlights of your stay. We appreciate the time you took to share your concerns, reviews like this give us an opportunity to address areas of improvement.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
Manque beacoup d´équiment dans la cuisine.
+ une odeur d´urine de chats partout dans l´appartement.
Pour le reste, plutot agreable mais pas à considérer comme "Luxueux".
Response from the Quality Department
Dear Charlie, thank you for taking the time to give your feedback. We really appreciate it, and we hope to have the opportunity to meet you in near future again.
Aija T.
Quality Department
apartamento muy bonito con una vista estupenda y una localización perfecta
Response from the Quality Department
Estimada Rita. Nos alegra saber que disfrutó de su estancia con nosotros.
Agradecemos su tiempo en compartir su experiencia y nos encantaría que volviera a disfrutar de más días fantásticos con nosotros.
Aija T.
Departamento de Calidad
La falta de limpieza
Response from the Quality Department
Estimada Cristina, le damos las gracias por compartir su opinión sobre su estancia con nosotros. Siempre intentamos asegurar experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello.
Nos alegra saber que ha disfrutado de la ubicación y cómodas instalaciones del apartamento y lamentamos leer acerca de su descontento con la limpieza, ya que nos esforzamos por proporcionar la eficiencia total en esta área. Para una ocasión futura, por favor no dude en contactar con nuestro equipo para señalar cualquier imperfección en el servicio para que podamos actuar rápidamente con la intención de corregir cualquier situación que no está de acuerdo con nuestros estándares establecidos.
Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.
Aija Teilane
Departamento de Calidad
La terraza y la comodidad de contar con 3 cuartos de Baño. También una ubicación más que correcta
Response from the Quality Department
Le agradecemos sus comentarios sobre su estancia en nuestro apartamento y por señalar la comodidad de nuestras instalaciones, reformadas, diseñadas para que nuestros huéspedes disfruten de una estancia lo más cómoda posible.
Gracias por elegir nuestro apartamento en esta ocasión, esperamos volver a tener la oportunidad de servirle en un próximo futuro.
Aija Teilane
Departamento de Calidad
Response from the Quality Department
Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros. Nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Response from the Quality Department
Thank you for sharing your feedback on your recent holiday experience among us.
Your comments are important for us to keep delivering the best vacational experiences for our guests, therefore we highly value your time and constructive criticism.
We hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
En generalEl piso
El ascensor es pequeño
Response from the Quality Department
Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello.
Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos y esperamos poder servirle de nuevo pronto.
Aija Teilane
Departamento de Calidad
Response from the Quality Department
Dear Jocelyne
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Regards
El apartamento es perfecto para grupos grandes ya que tiene 4 habitaciones y todas con una disposición muy amplia y con mucha luz. La ubicación es perfecta ya que está cerca de todos sitios andando en menos de 10 minutos. La experiencia ha sido totalmente positiva y el trato con la anfitriona rápido y sencillo. Sin duda lo recomiendo!
Response from the Quality Department
Estimada Andrea.
Le agradecemos que eligiera nuestro apartamento GH Mano de Hierro para esta ocasión, así como su amable recomendación. Estas opiniones tan positivas son una herramienta de motivación para mejorar continuamente la calidad de los servicios que ofrecemos. Un saludo
Ana García, Dpto. de calidad
+ /Aire acondicionado en todas las habitaciones Muy cómodo y limpio Apartamento muy amplio para 8 personas
- /WiFi muy lenta y no suficiente para 8 personas Ascensor muy pequeño y antiguo. Poco práctico para subir maletas
-/ there was 8 of us but only 7 cutlery. next door there was building works meaning that the terrace was covered in dust everyday and quite a lot of noise, but obviously that´s out of the owner´s hands. also being a large group neither of the main 2 bathrooms have a lock, which made it tricky.
El piso era acogedor, muy limpio y con una decoración muy bonita. La terraza es amplia y soleada por las mañana. Estuvimos 10 amigas y disfrutamos de una estancia en Granada estupenda
El único inconveniente, por poner alguna pega, es que olía un pelin a humedad y que el ascensor de la finca es súper pequeñito.
The building very old The elevator very small
Response from the Quality Department
Thank you for your review Hadeel. We are sorry but the building and the elevator is out of our control. Anyway we hope that you had a nice stay in our apartment. Genteel Home Team
Mooi en ruim appartement. Grote slaapkamers en een groot balkon. Gezellig in de stad en geen last van lawaai. Goed ontvangst door de gastvrouw. Aanrader!!