It is a cozy typical house-cave, the perfect chance to know the tradition of the area. It is decorated with typical elements such as alpujarrenos cloths or typical ceramic of Granada.
The house has a nice living room with armchairs and a TV. On the other hand, the kitchen has a dining table and everything that you need for your stay. It has two bedrooms with double beds and a bathroom. All rooms are irregular, with whitewashed stone walls, with the charm of typical cave houses.
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Response from the Quality Department
Dear Jennifer,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
It was quite warm and still in the evenings so a fab would have been good. Otherwise, it was all fab. Staff were very helpful and generous with information and their time. Nothing was too much trouble.
Response from the Quality Department
Dear Amelia,
Thank you for your kind words and for taking the time to share your thoughts on your recent stay with us. We´re thrilled to hear that you found our accommodation unique and beautifully decorated, creating a memorable experience for you.
We appreciate your feedback regarding the need for a fan during the warm evenings. Your suggestion is noted, and we will consider ways to enhance our amenities to ensure our guests´ comfort.
It´s wonderful to know that our staff made a positive impact on your stay by providing helpful information and going the extra mile to assist you.
Thank you for your feedback again. We hope to have the pleasure of hosting you again in the future,
Quality Department.
Response from the Quality Department
Dear Charlotte,
Thank you for sharing your experience, and we´re delighted to hear you had a great stay. We´re sorry that the weather didn´t cooperate for you to fully enjoy the beautiful outdoor space. We appreciate your feedback about the kitchen equipment; we always try to be transparent with our guests, so information about the kitchen equipment can be found on the website to ensuring guests have access to detailed information before making a reservation to avoid any inconvenience. We regret any misunderstanding in this regard.
We´re thrilled that aside from this, everything else was perfect. Your satisfaction is important to us, and we aim to continually improve to offer the best possible stay for our guests.
Response from the Quality Department
Dear Chloe,
Thank you for sharing your positive feedback about your recent stay. We´re delighted to hear that you appreciated the great location of our accommodation, close to Granada center yet providing a peaceful retreat with a pool and space for the kids to enjoy.
We´re thrilled to know that you had a wonderful experience, and it would be our pleasure to welcome you back for another stay in the future.
Response from the Quality Department
Dear Rachael,
Thank you for your lovely review. We´re delighted to hear that you found our place beautiful and enjoyed its serene surroundings and picturesque views. It´s great to know that you found the accessibility to public transit and transportation services convenient. We understand the steep hill can be a bit challenging, but we´re pleased you were able to find a balance between walking and getting rides. Your feedback is greatly appreciated, and we hope to welcome you back for another peaceful stay in the future.
Response from the Quality Department
Dear Tascha,
Thank you for taking the time to share your experience with us. We are delighted to hear that you found the apartmen lovely and enjoyed the swimming pool. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Response from the Quality Department
Dear Eetu,
Thank you for your wonderful review. We´re delighted to hear that you had a great experience staying at our unique cave house. We´re thrilled that you enjoyed the beautiful and expansive garden and pool area. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Providing a distinctive and memorable experience to our guests is our goal, and we´re glad to know we achieved that with your stay. Thank you for choosing to stay with us.
Response from the Quality Department
Dear Phil,
Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that Carlos and Arabela provided you with exceptional assistance and a friendly atmosphere during your stay. We will certainly pass on your kind words to them.
It warms our hearts to know that you found our property beautiful and enjoyed the romantic and authentic Spanish style that surrounds you. We appreciate your positive comments and hope to have the pleasure of welcoming you back in the future for another fantastic stay.
Response from the Quality Department
Dear Gresa,
We´re delighted to have played a part in the beginning of your honeymoon journey and are thrilled that our tranquil setting provided the perfect backdrop for restful sleep as you battled jet lag. Arabela´s attentive assistance via WhatsApp and Carlos´s availability through internet reflect our commitment to exceptional service.
We appreciate your understanding of the presence of mosquitoes in our lovely outdoor spaces and are glad that you found solutions to ensure your comfort.
Your recommendation for those seeking a peaceful retreat away from the city center is greatly appreciated. Congratulations on your marriage, and we hope to have the pleasure of welcoming you back in the future for more rest and relaxation.
Response from the Quality Department
Dear Felix,
Thank you for your kind words. We´re thrilled to hear that you found our place unique and wonderful. It´s fantastic that you appreciated the tranquil location while still being conveniently close to Granada and the Alhambra. Your recommendation means a lot to us, and we hope to have the pleasure of hosting you again in the future. If you ever decide to return, we´ll be here to welcome you with open arms. Thank you for choosing our accommodation.
Response from the Quality Department
Dear Karun,
Thank you ever so much for your lovely review. We´re delighted to hear that you found our house beautiful, and that you enjoyed the garden and pool area. We´re also pleased to know you found our host friendly and appreciated their recommendations. It´s always a pleasure to assist guests in discovering local amenities.
We´d be thrilled to welcome you back anytime, and we hope your next stay with us will be just as enjoyable as this one.
Response from the Quality Department
Dear Anne-Sophie,
We´re overjoyed that you appreciated the distinctive allure of our house. The added convenience of complimentary parking and easy access to the city and the Alhambra by car is meant to enhance the stay of our guests.
Our team is truly delighted that you found our host´s hospitality welcoming. Your kind words are a testament to our commitment to ensuring guests have a memorable experience. We look forward to the privilege of hosting you again soon.
Response from the Quality Department
Dear Johanna,
Thank you for sharing your experience of staying in our cave flat. We´re delighted to hear that you enjoyed this special experience and that the pool was a hit with the kids. We´re glad that our guest service could provide you with a warm welcome and helpful tips to enhance your stay. It´s also wonderful to know that you found the bedding to be fantastic.
We hope you made lasting memories during your stay, and we´d be thrilled to welcome you back for another memorable visit in the future. Your kind words are greatly appreciated.
Response from the Quality Department
Dear Mareen. Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Quality Department.
Response from the Quality Department
Dear Klaus,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Response from the Quality Department
Dear Buddy,
Thank you so much for sharing your experience with us! We´re absolutely delighted that your family loved the cave house and had such a memorable stay. It´s heartwarming to hear that you fell in love with the house upon arrival and enjoyed the beautiful pool, well-maintained garden, and evening settings. We´re glad that the interior amenities suited your needs and that the beds provided a comfortable night´s sleep. Your insight about the kitchen setup will surely help future guests. We´re pleased that the convenient location and easy access to Granada added to the overall enjoyment of your stay. Thank you again for choosing our property, and we´d be thrilled to welcome you back anytime.
Quality Department.
Response from the Quality Department
Dear Daniela,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Response from the Quality Department
Estimado Francisco:
Nos complace saber que disfrutaron de su estancia en nuestro apartamento y agradecemos sus comentarios detallados. Estamos comprometidos a ofrecer una experiencia excepcional a nuestros huéspedes y siempre nos alegra saber que lo estamos logrando. Esperamos darles la bienvenida de nuevo pronto.
Response from the Quality Department
Dear James Herron,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Response from the Quality Department
Dear Su Tan,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Response from the Quality Department
Dear Yauheni,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Jose L.H. Campos
Quality Department Manager
We found the process before check-in to be a bit time-consuming. We were contacted by email and WhatsApp and various phone numbers until we finally got in touch with the lady who was waiting for us at the accommodation. She was very friendly and very patient with my not so good Spanish :)
Response from the Quality Department
Dear Juliane. We appreciate you taking the time to write a review. We´re sorry to hear about the difficulties you faced during your stay. Your feedback is important in helping us improve. We´re grateful for your comments and assure you we will address your concerns. Jose L.H. Campos. Quality Department Manager.
the house is a bit far from the city center but still there in line with what announced so it was not a surprise. You could get a bus at the bottom of the street.
Response from the Quality Department
Dear Isabelle. Thank you for your review and highlighting areas where we need to improve. We deeply regret any inconvenience caused during your stay. Your comments are invaluable and help us enhance our guest experience. We´re grateful for your feedback and commitment to helping us improve. Jose L.H. Campos. Quality Department Manager.
Response from the Quality Department
Dear Sarah, We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Phuong,
Thank you for your lovely review! We´re delighted that you and your girlfriend enjoyed the location, comfort, and uniqueness of our apartment. We´re glad Arabela provided helpful instructions, recommendations, and assistance. We appreciate your positive feedback and hope to welcome you back for another wonderful stay.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Es ist schon ein einmaliges Erlebnis, ein paar Tage in einer Cueva zu wohnen. Alles war perfekt. Die Wohnung ist geräumig und gut und liebevoll ausgestattet, es fehlt an nichts. Im Garten und am Pool lässt es sich wunderbar nach anstrengenden Wanderungen und Stadtbesuchen in absoluter Ruhe entspannen. Carlos ist ein entspannter Gastgeber, der uns gerne gute Tipps gegeben hat. Ganz toll ist auch die Busverbindung nach Granada Zentrum, kurz unterhalb des Apartments liegt die Bushaltestelle.
Response from the Quality Department
Dear Richard,
We would like to express our sincere gratitude for your taking the time to share your positive experience at our apartment in Granada. Your kind words are highly appreciated and it is a pleasure to know that our property exceeded your expectations. We hope to have the honour of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Per,
We are delighted to receive your feedback and to know that you had a wonderful holiday in Granada. It gives us immense pleasure to hear that our apartment and Arabela contributed to your positive experience. Thank you for your review, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Kathleen,
We are honoured to receive your positive feedback about your stay at our apartment in Granada. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
What a beautiful and unique property. All the things you need are there for you. Easy access to the grocery and gas station. The bus stop is a short walk that can take you to the Alhambra area. The kids loved it!
Response from the Quality Department
Dear Ivan,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Lo confortable y cómoda que es la casa cueva. Muy bonita la decoración.
Response from the Quality Department
Estimado Francisco:
Gracias por su valiosa reseña y por hacernos saber aspectos en los que aún podemos mejorar para hacer de la estancia de nuestros huéspedes una experiencia inolvidable. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
La casa es muy cuca, moderna y original...la localización muy bien y el trato de Arabela inmejorable.
La cocina sólo tenía un fuego y para una estancia más larga habría estado un poco justo.
Response from the Quality Department
Estimado José María:
Muchas gracias por sus comentarios. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable. Gracias por valorar nuestros esfuerzos y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Great cave home. The little ones enjoyed it very much. Also we were given small fruit basket as a welcome gift and its these small details which make a great start upon arriving.
Internet is very slow and with kids internet is very important.
Response from the Quality Department
Dear Emmanuel,
Thank you for these praising words. We are delighted to know how much you enjoyed you arrival and overal stay. At Genteel Home we always strive to offer top quality experiences and we are happy to know that you enjoyed your time with us. Thank you bringing the issue with the Internet to our knowledge, and once more, for writing this review.
We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Cynthia,
We could not be happier that the apartment and the service from our staff contributed to have such a wonderful stay. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Guanchen,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Sandeep,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Anna María:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Beth, Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our staff were able to meet all your needs during your stay and we hope to see you again very soon.
There were some minor repairs.
Response from the Quality Department
Dear Kira,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Pantxika, We would like to thank you for choosing our apartment for your holidays in Granada and for the review you shared. All of your kind words about your stay with us are great to hear. We are thrilled you enjoyed your recent stay with us and we look forward to welcoming you back again very soon.
Such a fabulous house. Kids adored staying in a cave. A treat for everyone.
Kitchen chairs were tad uncomfortable and pool was freezing.
Response from the Quality Department
Dear Yvonne,
We thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Nice quiet location with lovely walks nearby and easy access to centre. Unique property, very clean and comfortable.
Nothing
Response from the Quality Department
Dear Gillian,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice whwn visiting the area. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Beatriz, le damos las gracias por compartir su opinión sobre su estancia con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.
Esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear Jasmine, thank you very much for choosing our unique cave house for your stay. We are delighted to know that you had a memorable stay and we look forward to serving you again soon.
Aija T.
Quality Department
Response from the Quality Department
Dear Arndt, thank you very much for taking the time to review your stay in our property. We are glad to know that we were able to match your expectations and we look forward to serving you again soon.
Aija T.
Quality Department
Response from the Quality Department
Dear Kirsten, we really appreciate your feedback regardig your experience in our apartment. We are delighted to know that our work has paid off and we would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Dear Julie, thank you very much for taking the time to share your opinion about our exceptional property. We are glad to know that you enjoyed your stay and are willing to come back. We hope you will visit us again in not too distant a future.
Aija T.
Quality Department
Response from the Quality Department
Dear Hugh, thank you very much for staying with us and for your feedback. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you.
We hope you will visit us again in not too distant a future.
Aija T.
Quality Department
Response from the Quality Department
Dear Jessica, thank you very much for staying with us. We are glad to hear that we contributed to your wellbeing whilst staying with us. We are delighted to read that you really enjoyed the beauty of our installations, the garden and pool and the stay with us made such a positive vacation memories for you.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear Olivier, we are glad to read that you enjoyed your time in our property as well as the pool.
Thank you very much for staying with us and for rewieving your stay. We look forward to welcoming you back for another visit in Granada.
Aija T.
Quality Department
Response from the Quality Department
Dear Frederic, thank you for choosing ourapartment for your visit to Granada and for recommending us to our future guests, this is undoubtedly the best reward for us all.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Dear Valerie, we appreciate your kind feedback. Thank you for choosing our apartment for your holiday and we look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
the decoration of the house, the location and the swimming pool
Response from the Quality Department
Dear Rassem, thank you for making us your choice accommodation on this occasion and for taking the time to review your stay.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Dear Andreas, thank you very much for choosing our property for your stay in Granada. We are delighted that our location was a highlight of your stay.
We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija T.
Quality Department
Response from the Quality Department
Dear Joan, firstly we would like to thank you for choosing our cave house for your stay in Granada. We are glad to know that you had the opportunity to enjoy its installations.
We are sorry for any inconveniences during your arrival process, but we would like to take the opportunity to point out that that all the information regarding the checkin process and additional charges can be found online, and we are sorry if for any reason you were not able to check it before your arrival.
It was a pleasure to assist you and we look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
Response from the Quality Department
Dear Iris, we really appreciate your feedback.
Thank you for sharing the highlights of your stay with us. Your comments help us to understand how our guests enjoy their stays and what aspects we still can improve.
Hope to have the opportunity to assist you in near future again.
Aija T.
Quality Department
Response from the Quality Department
Thank you Meryl for choosing our unique property fo ryour stay in Granada. We are glad to know that you had a memorable stay with us and hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Muchas gracias David por sus comentarios. Nos esforzamos continuamente en asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones. Es una enorme satisfacción leer que tuvo una estancia agradable con nosotros y esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
beautiful property, lovely views.
kitchen is a bit small if you want to dine in.
Response from the Quality Department
Dear Jason, thank you very much for your kind feedback, we really appreciate your comments.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Thank you very much for your amazing review regarding your experience with us.
It was such a pleasure to assist you during your stay in this special property which offers our guests unforgettable experience. We are very grateful for your highlight on the beauty and quality of our accommodations aimed at guaranteeing a very comfortable stay.
We are delighted to hear that all the aspects have met your expectations and we look forward to welcoming you back again very soon.
Aija Teilane
Quality Department
Mooi en uniek verblijf! Goed onderhouden en heel netjes. Het zwembad is echt heerlijk. Het ligt net buiten de stad maar met de bus sta je in 20min in het centrum van Granada.
Response from the Quality Department
Dear Arshdeep
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at GH Cueva del Cadí apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Regards
Response from the Quality Department
Dear Erlend
Thank you very much for leaving these wonderful comments , we are delighted that you enjoyed your stay among us. Regards
Ana García, Customer Service
Response from the Quality Department
Dear Anne
Thank you for making our GH Cueva del Cadí apartment your choice destination on this occasion and for your very kind recommendation, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Regards
Ana García, Customer Service
El jardín, la piscina, el baño y toda la decoración. Las camas estupendas. Los detalles del check in como la fruta fresca, café, pan, y cervezas frías. Las toallas de playa extra.
Al llegar la piscina tenía el agua turbia y sucia tras la lluvia, pero enseguida lo solucionaron
Response from the Quality Department
Estimada Laura
Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros. Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el apartamento Gh Casa del Cadí. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones. Un saludo
Ana García, Dpto. de calidad