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Carmen San Ignacio I
Apartment

Granada · Alhambra

9.6 (142 valuations)


1-8
People

4
Bedrooms

4
Bathrooms

140 m2
Surface

About accommodation

This charming apartment is located at the beginnin of the Alhambra’s wall, and it’s the perfect place to spend a few days enjoying typical granadian patios, an outdoor pool, and luxury amenities.

The whole Carmen is an old construction, with more than 150 years of history, which has just been totally rehabilitated. It’s located in the historic district of Realejo, known for beeing very quiet, the variaty of tapas bars you’ll find, and just 15 minutes walking from the Alhambra and the city center, with public transport nearby.

This plant of Carmen, totally independent, has entrance by the street Vistillas de los Angeles. It has capacity for 8 people, and consists of living room with smart TV, dining room, a kitchen equipped with all you might need during your stay, 3 double rooms with bathroom en suite, one of them with double bed of 180x200 cm, and the other three with two singles beds of 100x200 cm, private terrace, private garage included for 1 car with electrical charger (type 2), and public parking 2 minutes away. The whole apartment has been furnished and prepared with first class qualities and with a careful decoration, aiming to achieve the maximum comfort for our guests.

In addition to a first class indoor facilities, it has a large outdoor area, shared with the Carmen San Ignacio II apartment, where you will find a wonderful Andalusian patio with dinning areas, and a great pool with sunbathing area.

Air conditioning Central
Heating Central
Services Soap, gel, shampoo, sheets and towels
Pool Community
Pets Not allowed
Cot Available
Terrace Private
Floor Ground floor
Elevator Not available
Parking Private
Fiber internet Free
Television Smart TV
Courtyard Common Andalusian
Electric car charger 2 x 7,4kW Mennekes Type 2 (without cable)
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VUT/GR/03562
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Discount code
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:




• Reception and luggage custody service. Included in the price.


• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.


*Possibility of daily periodic cleaning apart. Ask for price.


Apartment’s Rating

9.6 (142 Valuations)

Location
9.3
Quality
9.4
Cleaning
9.9
Staff
9.7
Facilities
9.7
Recommendable
9.8

We are interested in your opinion


Our Guests’ Opinions

Lorena García López10
MAY 2024
Review without any comments.

Teresa Scalzo10
MAY 2024
My family of four loved our stay at Carlos’s apartment. It was very clean and conveniently located to everything. The neighborhood was quiet and we felt very safe. We enjoyed the pool very much on one particularly hot afternoon. Overall we would highly recommend this apartment and this host.
Response from the Quality Department

Dear Teresa,

We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.

Julia Wallace10
MAY 2024
Absolutely beautiful apartment, really well equipped and spotlessly clean. We had an issue with the plumbing in one of the bathrooms during our stay but was attended to really promptly. The communal outside area was lovely. The only problem we had was access with the car, very tight turns in a tiny side street. Great location within walking distance of all of the restaurants and places to see.
Response from the Quality Department

Dear Julia,

Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Lopez Raul10
MAY 2024
Toda la casa y la zona de piscina
Pronto la hora de salida
Response from the Quality Department

Estimado Raul:

Agradecemos sus amables palabras sobre nuestra casa y la zona de la piscina. En cuanto a la hora de salida, entendemos que pueda parecer temprana. Sin embargo, con un gran volumen de clientes, necesitamos tiempo para preparar adecuadamente los apartamentos para los próximos huéspedes. Esta medida nos permite mantener altos estándares de limpieza y asegurar que todos los detalles estén atendidos para la llegada de los nuevos ocupantes. Apreciamos su comprensión y esperamos que hayas disfrutado plenamente de su estancia con nosotros.

Departamento de Calidad.

Kaye Weeks10
APR 2024
Thank you for the beautiful accommodation. It was perfect for us and we loved it.
It was very comfortable, clean and well equipped.
Response from the Quality Department

Dear Kaye,

Thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.

Quality Department.

Andrea Lema10
APR 2024
Cada habitación con su baño propio. Zonas comunes amplias. No le faltaba detalle a nada. Las camas muy cómodas, colchón muy confortable y había dos tipos de almohadas lo cual fue perfecto para elegir al gusto. La piscina muy cuca y el patio una fantasía, precioso. Aunque no hicimos uso, la cocina era muy completa y el salón una zona muy confortable. Experiencia muy muy buena.
Por indicar algo, la mesa de la cocina-comedor estaba algo pegajosa de algún uso anterior. Pero fue lo único que no estaba perfecto.
Response from the Quality Department

Estimada Andrea:

Queríamos expresar nuestro más profundo agradecimiento por elegir nuestro apartamento para su reciente estancia. Su opinión es muy valiosa y esperamos que nuestras instalaciones y servicios hayan cumplido todas sus necesidades. Sería un absoluto placer tener la oportunidad de hospedarle nuevamente pronto. Estamos a su disposición, listos para hacer que su próxima visita sea igual de memorable, si no más.

Departamento de Calidad.

Christine Van Winghem10
APR 2024
Mooie patio, tof zwembad. Elke kamer heeft apart sanitair. Inrichting is mooi en gerieflijk.
Response from the Quality Department

Dear Christine,

Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Quality Department.

Erica Hansen10
APR 2024
We really enjoyed our stay at Carlos´ place. While the location was about 10 minutes walk from the main areas, this meant it was quiet and calm. We easily walked everywhere we wanted to go. The property itself is spacious and well-decorated. We especially enjoyed the outdoor areas. The patio and pool are beautiful and we spent every morning and evening there. We had one problem with the air conditioning but Carlos´ team arranged to have it fixed the next day. We recommend this property and would definitely return.
Response from the Quality Department

Dear Erica,
thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.

Ralf Hinkelmann9
APR 2024
Review without any comments.Review without any comments.

Liwei Mao10
MAR 2024
Airbnb was beautiful and spacious. there was a minor ant issue while we were there, but otherwise super clean spot
Response from the Quality Department

Dear Liwei,

Thank you so much for taking the time to leave a review of your recent stay with us. We are thrilled to hear that you enjoyed your time at our apartment and appreciate your kind words. We apologize for any inconvenience caused during your stay and assure you that we will do everything in our power to improve upon your feedback. We hope to have the pleasure of hosting you again soon.

Chrysanthi Giortsou10
MAR 2024
he host was very helpful. The location very convenient. There is a parking spot for each apartment but as the other tenants didn´t have a car, the host allowed us to park both our cars. The apartment is very comfortable for 7 people. Each room has its own bathroom which is also very convenient.
The sewage smells a lot in 2 out of the 4 bedrooms. This is probably a known issue as there were air fresheners in both rooms. The first day when we arrived, I removed the air freshener from the plug of my room because it was too intense for me but after a while I started smelling the sewage so I had to put the air freshener back. Still I could smell the water sewage.
Response from the Quality Department

Dear Chrysanthi,
we apologize for the inconvenience you encountered due to the unpleasant smell during your stay . Maintaining a fresh and comfortable environment is essential to us, and we deeply regret any discomfort you experienced. We´re addressing this issue promptly to uphold our high standards of cleanliness. Your feedback is valued, and we hope to provide you with an improved experience during your next visit.

Quality Department

Sergio Laurens10
MAR 2024
Excelente hospedaje, limpio, cómodo, muy bien equipado. Áreas comunes muy disfrutables.
Response from the Quality Department

Estimado Sergio:
le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y del edificio con nosotros. Esperamos poder volver a recibirle muy pronto.

Brooke Berger10
MAR 2024
The place was beautiful. Very comfortable and spacious for our family of 5. It was nice that each bedroom had its own private bathroom.
Response from the Quality Department

Dear Brooke,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Steve DeShong10
MAR 2024
Beautiful house with an outdoor patio and direct access to a large outdoor common area including the pool.
Response from the Quality Department

Dear Steve,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.

Quality Department

jacques rouviere7
FEB 2024
Review without any comments.

Karim Et Alexandra Malak10
FEB 2024
Wonderful apartment, beautifully placed and an overall amazing experience, 15mn away from the Alhambra and downtown Grenada. Thanks for everything !!
Response from the Quality Department

Dear Karim,

Thank you for your kind words. We´re thrilled to hear that you had a wonderful experience in our apartment and that you found its location beautiful and convenient, just 15 minutes away from the Alhambra and downtown Granada. Your appreciation means a lot to us. We´re grateful for your stay and look forward to welcoming you back for another amazing experience in the future.

David Sevilla Sanchez10
FEB 2024
Lo pasamos genial , la casa no le falta detalle , te sientes como en casa . Todo limpio ,bonito y confortable. El garaje un poco prieto para coches largos . Repetiremos en cuanto podamos !!!
Response from the Quality Department

Estimado David:

Agradecemos sinceramente sus amables palabras y nos alegra enormemente saber que disfrutaron de su estancia en nuestra propiedad. Es un placer para nosotros proporcionar un ambiente acogedor y cómodo para nuestros huéspedes, y nos complace saber que se sintieron como en casa durante su visita.

Con respecto al garaje, lamentamos que no haya sido de su agrado. Nuestra intención es facilitar la llegada de nuestros clientes y mejorar su estancia, ya que somos conscientes de las dificultades que se presentan algunas veces para estacionar en la zona. Lamentamos que no haya cumplido con sus expectativas.

Esperamos con ansias darles la bienvenida nuevamente en cuanto tengan la oportunidad de regresar. Gracias por elegirnos.

Scott Hosie10
FEB 2024
The interior design was fresh and contemporary. Bedrooms and ensuites very high quality. The lounge was comfortable and the kitchen ideal for a family holiday. Gardens and pool were fabulous
The ensuites cistern was refreshing itself every hour through the night - a little annoying. Some noise from the upstairs apartment
Response from the Quality Department

Dear Scott,

Thank you for taking the time to share your feedback with us. We´re delighted to hear that you appreciated the fresh and contemporary interior design, as well as the high-quality bedrooms and ensuites. It´s great to know that the lounge was comfortable and the kitchen suited your family´s needs perfectly. We´re pleased that you enjoyed the fabulous gardens and pool. Regarding the issue with the ensuite cistern and noise from the upstairs apartment, we apologize for any inconvenience caused. We´ll certainly look into addressing these issues promptly to ensure a more seamless experience for our guests in the future. Despite these challenges, we´re grateful for your stay and hope to welcome you back again soon

Quality Department.

Lara Pinilla Henríquez10
JAN 2024
Hemos pasado un fin de semana genial. Merece la pena el alojamiento.
Response from the Quality Department

Estimada Lara:

Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.

Ana Alvarez Jurado10
JAN 2024
El apartamento es ideal, las camas muy cómodas y la ducha con mucha presión.
No tengo quejas.
Response from the Quality Department

Estimada Ana:

Agradecemos sinceramente sus comentarios positivos sobre nuestro apartamento. Nos alegra saber que disfrutó de la comodidad de las camas y la presión en la ducha. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

Departamento de Calidad.

Jason Ashplant10
JAN 2024
Great stay in Granada. Accommodation was perfect for 7 guests. Very clean and had everything we needed. Jan visit so did not make use of courtyard and pool but it looked a lovely space. Location was excellent for us, easy to walk to attractions, lots of local bars and restaurants plus easy access to the road to Sierra Nevada for some skiing. Hope to come back.
Response from the Quality Department

Dear Jason,

Thank you for sharing your positive experience. We´re delighted to hear that your stay in Granada was great and that our accommodation suited the needs of your group of 7. It´s wonderful that you found the space very clean and well-equipped. We appreciate your compliments on the courtyard and pool, and we hope you can make use of them on a future visit. We look forward to welcoming you back and providing another excellent stay.

Tom Chan10
DEC 2023
Wonderful and beautiful accommodations. A dream stay. Will definitely stay this accommodations again
Response from the Quality Department

Dear Tom,

Thank you sincerely for your delightful feedback. We´re thrilled to hear that you found our accommodations wonderful and beautiful, and that your stay felt like a dream. Your kind words are truly appreciated. We would be honored to welcome you back for another stay whenever your travels bring you our way.

Tinu Kaur10
NOV 2023
Great location. Walking distance to restaurants and bars. with easy access to bus and Alhambra. highly recommend.
Response from the Quality Department

Dear Tinu,

Thank you for your wonderful review. We´re thrilled to hear that you enjoyed our great location, with convenient access to restaurants, bars, and easy transportation to the Alhambra. We strive to provide a convenient and enjoyable experience for our guests. Your recommendation means a lot to us, and we´re delighted that you had a positive stay. If you ever find yourself in the area again, we would be honored to host you.

Janet Campagna10
NOV 2023
Perfect accomodations. Calm and elegant furnishings. Beds and baths were clean, comfortable and up to date.
Response from the Quality Department

Dear Janet,

Thank you for sharing your positive experience. We´re delighted to hear that you found our accommodations perfect, with calm and elegant furnishings. It´s wonderful to know that our beds and baths met your expectations in terms of cleanliness, comfort, and modernity. Your satisfaction is our priority, and we appreciate your kind words. We hope to have the pleasure of hosting you again for another enjoyable stay.

Sarah Joseph10
NOV 2023
We really loved our stay! The home is beautiful and the outdoor space is spectacular. We were a short walk from shops and restaurants, and also walking distance from the Alhambra. It was a perfect space for our family.
Response from the Quality Department

Dear Sarah,

Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you really loved your stay and that the beauty of the home, along with the spectacular outdoor space, contributed to your enjoyment.

It´s wonderful to know that the convenient location, with shops and restaurants just a short walk away, and the proximity to the Alhambra, made the space perfect for your family. We strive to provide a comfortable and memorable experience for our guests, and your feedback is truly rewarding.

Thank you once again for choosing our accommodation, and we look forward to hosting you again.

Chantal MANGIAROTTA10
OCT 2023
Tout. La proximité du centre, la propreté, le parking, la gentillesse de notre hôte 🙂
Rien
Response from the Quality Department

Dear Chantal,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.

Quality Department.

Pamela Richter10
OCT 2023
We only wish that we had spent more time in Grenada and in Carlos’s home. It was perfect for our group of six. The shared outdoor space and beautiful pool are wonderful amenities. The apartment is also walking distance to everything- the Alhambra, restaurants , historic neighborhoods
Response from the Quality Department

Dear Pamela,

Thank you for your wonderful review. We are delighted to hear that you had such a positive experience during your stay in Granada and at Carlos´s home. It´s fantastic to know that our accommodation was perfect for your group of six and that you enjoyed the shared outdoor space and beautiful pool.

Our central location is indeed a great advantage, allowing you to explore the Alhambra, dine in local restaurants, and wander through the historic neighborhoods with ease. We only wish you had more time to spend in Grenada as well!

We would love to welcome you back whenever you decide to visit again. Thank you for choosing our home for your stay.

David Jessen10
OCT 2023
Fantastisk apartment, meget lækker bolig der levede helt op til forventningerne. Stilfuldt indrettet, gode senge og udstyr i boligen. Udeområderne og poolen er rigtigt fine. Området er skønt og roligt, med flere indkøbsmuligheder og caféer i kort gang afstand fra centrum, alhambra og busser . Meget smukt streetart af el niño i området hjælpsom vært der kom inden for en time da internettet ikke virkede.
Response from the Quality Department

Dear David,

Thank you for your wonderful feedback. We are delighted to hear that our apartment exceeded your expectations. We take pride in offering a stylishly decorated, well-equipped, and comfortable accommodation for our guests.

It´s great to know that you enjoyed the outdoor areas and pool, and that the location provided both tranquility and convenient access to shopping, cafes, the city center, Alhambra, and buses.

We appreciate your kind words about our helpful host, and we are always ready to assist our guests promptly. Your positive review is truly appreciated, and we hope to have the pleasure of hosting you again in the future.

Sidsel Valmot9
OCT 2023
Bassenget, beliggenheten, hvert rom har eget bad, god service. Perfekt for 8 personer og 3 generasjoner, som vi var. Vi hadde et flott opphold, med bassenget og pergolaen der som naturlig samlingsted i varmen.
Trang garasje var litt utfordrende. Litt hard seng.
Response from the Quality Department

Dear Sidsel,

Thank you for taking the time to share your feedback with us. We´re delighted to hear that you enjoyed the pool, the location, and the fact that each room had its own bathroom. It´s wonderful to know that our service met your expectations and that our accommodations were perfect for your group.

We apologize for the challenge of the narrow garage and the firmness of the beds. Your comments are valuable to us, and we will look into ways to improve these aspects to ensure a more comfortable experience for our guests.

We hope to have the opportunity to host you again in the future. Your feedback helps us continually enhance our services. Thank you for choosing us for your stay.

Pilar Monteliu Gonzalez10
SEP 2023
En realidad todo
Todo estaba perfecto
Response from the Quality Department

Estimada Pilar:

Gracias por compartir tu valiosa reseña. Saber que tuvo una estadía placentera es un fuerte testimonio de la dedicación de nuestro equipo. Ponemos a nuestros huéspedes a la vanguardia de lo que hacemos y estamos ansiosos por darle la bienvenida nuevamente en su próximo viaje.

Departamento de Calidad

Paula del Barrio10
SEP 2023
Accommodation itself was lovely, no problem
Getting the keys was a problem - and after calling the person who later delivered the keys she tried to shift the blame onto us for being late - we were 30 minutes behind planned schedule due to our train, and had been communicating with the check-in lady around our time of arrival. It turned out she was at another property letting someone else in, and then had terrible problems getting to our location due to "lots of road works" (none of which seemed to exist from what we saw of Granada). Please can this company hire more staff when their properties are busy to allow people to check in without having to wait on a roadside (with no pavement) in 40 degree heat. It was totally unprofessional and a very unpleasant experience. There were three in our group aged > 80 years, and waiting on a road in 40-degree heat is especially not comfortable for them.
Response from the Quality Department

Dear Paula del Barrio,

Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly delighted to hear that you found our accommodation lovely, and we appreciate your kind words in this regard.

However, we deeply regret the inconvenience you experienced during the key handover process. Your description of the situation is indeed concerning, and we understand how frustrating it must have been for you and your group. We sincerely apologize for the delay and any communication issues that occurred.

Your valuable feedback regarding our check-in process will be taken into serious consideration as we constantly strive to improve our services. We understand the importance of a smooth and hassle-free check-in experience, and we are committed to making the necessary adjustments to prevent such situations in the future.

We truly appreciate your patience and understanding, and thank you for bringing this matter to our attention. We hope to have the opportunity to better serve you in the future, providing a more comfortable and seamless experience for you and your group.

Quality Department.

Aleksandra Daniel10
SEP 2023
+ Location: Bus stop is around 100 meters from the apartment, so it is really easy to get to Alhambra. + You can walk 10-15 minutes to get to the old town. + Apartment is very clean and well equipped + hair dryer available in every bathroom -/+ Parking spot was not available at the apartment (I think it was already booked for the other apartment), but the owner send us instructions how to get to a private parking. It costs 24 euros per 2 days, but it was guarded, safe and close to the apartment.
Response from the Quality Department

Dear Aleksandra,

We sincerely appreciate you taking the time to share your feedback regarding your recent stay at our apartment. It´s wonderful to hear that you found our location convenient, with easy access to the bus stop for Alhambra and a short walk to the old town.

We are pleased to know that you found the apartment clean and well-equipped, and we appreciate your mention of the availability of hair dryers in each bathroom. Regarding the parking situation, we´re glad to hear that you were able to secure a safe and guarded parking spot with the instructions provided by the host.

Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future.

Quality Department.

Tim Wolf10
SEP 2023
Fabulous place to stay. Location super. A pool and spacious rooms and lovely courtyard.
Everything!
Difficult to find with GPS.
Response from the Quality Department

Dear Tim,

We sincerely appreciate your fantastic review. It brings us immense joy to learn that your stay was nothing short of fabulous. Our prime location, spacious rooms, inviting pool, and charming courtyard all contributed to your enjoyable experience, and we couldn´t be happier to hear it.

We apologize for any inconvenience caused by GPS difficulties, and we´ll certainly investigate ways to enhance our directions for future guests. Your feedback is invaluable in helping us improve.

We eagerly await the opportunity to host you once more and provide another exceptional stay. Thank you for choosing us.

Quality Department Manager

Xinyi Ren10
SEP 2023
One of the best experiences ever! We are five people traveling with luggage and the host referred us to a car service which picked us up from the airport and delivered us right to the apartment door, where we were met and let into the apartment. The place is super spacious with huge space for everyone, huge backyard, super super nice swimming pool! Our only regret was having only booked two days here. The host even let us stay past check out time which was very sweet! Highly recommend
Response from the Quality Department

Dear Xinyi,

Thank you so much for your wonderful review. We´re absolutely thrilled to hear that your stay was one of the best experiences you´ve ever had. It was our pleasure to assist with arranging transportation from the airport, and we´re delighted that it contributed to a seamless arrival.

We´re delighted that you found the apartment to be spacious, with plenty of room for everyone, a huge backyard, and a super nice swimming pool. Your mention of our flexible check-out time is greatly appreciated.

Thank you for your high recommendation, and we hope to welcome you back for a longer stay in the future. Your kind words mean a lot to us.

See Vim Lam10
SEP 2023
Carlos’s house is so nice and well-equipped. We enjoyed the private swimming pool (shared with another tenant, and we chatted) a lot as Grenada is far away from coast. Private bathroom in every bedrooms got us impressed in the stay too. I especially love the strong water pressure from the shower head and the comfy bed.
Response from the Quality Department

Dear See,

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found the property to be nice and well-equipped, making your stay comfortable and enjoyable.

The swimming pool is indeed a great feature, providing a refreshing retreat. We take pride in offering private bathrooms in each bedroom to enhance your convenience, and it´s wonderful to know this aspect left a positive impression.

Your kind words are greatly appreciated, and we hope to have the pleasure of hosting you again in the future.

Lucy Adelman10
SEP 2023
Beautiful apartment with really lovely decor; so much outdoor space; perfect location.
so much space and so well decorated/designed with lovely furniture and finishing touches - extremely well located with everything being a walk away
We struggled to find it at first and to park - we did fit our big car in the space but it’s a ‘park and leave it there’ rather than use it every day.
Response from the Quality Department

Dear Lucy,

Thank you for your positive comments about our spacious and well-designed property. We´re delighted to hear that you found it conveniently located within walking distance of everything you needed. Regarding parking, our apartment is located in the heart of the city, so sometime is a big diffucult access to some street because they are pedestrian streets, but, we always try to recommend the most convenient car park for our clients, and once you are in the city there is usually no need to use the car to visit the city because, as you mentioned above, everything is close by. Your feedback is greatly appreciated, and we hope you had a wonderful stay with us. We look forward to welcoming you back in the future.

Quality Department.

Gabriel fargas ramos10
AUG 2023
Review without any comments.

Gabriel fargas ramos10
AUG 2023
Review without any comments.

Carmen Frances Romero10
AUG 2023
Me gustó todo, casa bonita y cómoda con su aseo personal en casa habitación, la piscina es compartida con otro apartamento. Es ideal
Habiam hormiguitas por todas partes y la nevera no enfriaba bien
Response from the Quality Department

Estimada Carmen:

Agradecemos mucho sus amables palabras en su reseña. Nos complace saber que tuvo una estancia agradable con nosotros y estamos contentos de haber cumplido con sus expectativas. Respecto al problema con las hormigas queríamos comentarle que la temporada actual es propensa a la proliferación de insectos, incluidas las hormigas, debido a factores climáticos. Sin embargo, esto no justifica de ninguna manera las molestias que pueda haber experimentado por lo que le pedimos nuestras más sinceras disculpas. Abordaremos este tema y también el de la nevera para poder ofrecer a nuestros futuros clientes la máxima satisfacción posible durante su estancia. Su satisfacción es nuestro principal objetivo, y estaremos encantados de volver a recibirles.


Departamento de Calidad

Patricia Maria  Beenackers10
AUG 2023
Heel fijn appartement van hoge kwaliteit. Heerlijke bedden en fijne badkamers. Lekker zwembad en het appartement ligt op een ideale plek in Granada.
Parking is wat krap voor 2 auto’s (wij hadden namelijk een busje), maar op 300m is ook een parking (Ave Maria tegen betaling).
Response from the Quality Department

Dear Patricia,

Thank you for your wonderful review! We´re thrilled to hear that you enjoyed your stay in our high-quality apartment and found the beds and bathrooms delightful. It´s great that you were able to take advantage of the nice swimming pool and appreciated the ideal location in Granada. We appreciate your feedback regarding the parking situation for larger vehicles like your van. We´re glad to know that there´s a convenient alternative parking option just 300 meters away at Ave Maria. Your insights are valuable to us as we strive to enhance the overall guest experience. We hope to have the pleasure of hosting you again should your travels bring you back to Granada.


Quality Department

Kerry Bridges10
JUL 2023
Amazing property in a perfect and peaceful location, short walks to all the sights and the centre. The pool was a godsend in 40c! Wonderful host that met us when we got lost and was super helpful. Beds super comfy and fabulous showers! Our 7th Spanish accommodation over a 3 week trip and my favourite by far. We will definitely be back
That I had to leave 🥲
Response from the Quality Department

Dear Kerry,

Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.

Quality Department Manager

Amalia Myer8
JUL 2023
Clean, and close proximity to main tourist attractions. Also liked that it had a pool.
Nothing
Response from the Quality Department

Dear Amalia,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Jose L.H. Campos
Quality Department Manager

Nicola Day9
JUL 2023
Review without any comments.

john10
JUL 2023
This was a terrific place to stay. The owner representative greeted us and explained the apartment and the surrounding area very well. The spaces are very well lit with nice views. Tastefully appointed and VERY clean! Our stay was over a week, but we could have stayed for months!!
Response from the Quality Department

Dear John,
Thank you so much for your kind review. We´re thrilled to hear that you had a terrific stay at our apartment. It´s great to know that our representative provided helpful information and that you enjoyed the well-lit spaces and beautiful views. We take pride in maintaining cleanliness and ensuring a tasteful experience for our guests. Your feedback is truly appreciated, and we would be delighted to host you again.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Carmen Ziefle10
JUN 2023
Eine sehr saubere Unterkunft. Ideal gelegen um die Altstadt und Alhambra zu besichtigen. Wir waren begeistert von der Lage und der schönen Wohnung. Die Komunikation hat gut geklappt.
Response from the Quality Department

Dear Carmen Ziefle,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Helen Gamble10
MAY 2023
We stayed here with our son who has special needs and both sets of our parents, the place has really great bedrooms all with en suites, pretty good kitchen, great table, lovely living space and brilliant shared external spaces and a pool that could be locked shut. Our son LOVED the pool and the outdoor spaces. It was clean and well equipped. The location is a 10 min walk from the more crazy touristy area, ie. City centre/old town but at end of really great street. It’s also less than 1km, at bottom of hill, to Alhambra so excellent access to that. Lots of really good street art AKA: graffiti in immediate vicinity. Would’ve loved to have stayed longer.
Response from the Quality Department

Dear Helen, Thank you for choosing our apartment for your recent stay. We are grateful that our central location contributed positively to your experience. We strive to provide our guests with a prime position in the city, offering convenience and easy access to attractions and amenities. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon. Please let us know if there is anything else we can do to enhance your next visit.

Jose L.H. Campos
Quality Department Manager

Topham Lee10
MAY 2023
Location, secure parking for motorcycles (x8), fantastic property of high quality.
Response from the Quality Department

Dear Lee,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.

Jose L.H. Campos
Quality Department Manager

Esther Martinez9
MAY 2023
Excelente casa para disfrutar de la ciudad de Granada con amigos o familia grande.
El poder dejar el coche en el garaje justo debajo de la casa fue algo muy positivo. El trato del anfitrión en todo momento, no nos faltó de nada. Que cada habitación tuviese su baño completo dentro fue muy bueno para la organización del grupo.
Todo bien.
Response from the Quality Department

Estimada Esther,
Agradecemos tu excelente reseña, nos complace saber que disfrutaste de las comodidades de nuestra casa en Granada con tus amigos o familia. Esperamos volver a verles pronto.
Un saludo.
Jose L.H. Campos
Director de Calidad

Sarah Pooley10
MAY 2023
Lovely property in a good location to access the town and Alhambra Palace.
Beautiful property with en-suite bathrooms. Well appointed and in a good location. we enjoyed the pool and the gardens too.
Right next to a school so a bit noisy at certain times of the day.
Response from the Quality Department

Dear Sarah,
We would like to take a moment to express our sincere appreciation for choosing our apartment for your recent stay. Your choice of accommodation holds great importance to us, and we are delighted that we had the opportunity to serve you. We hope to have the chance to welcome you back and provide you with another outstanding experience. Please let us know if there is anything we can do to make your future visits even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Tracey Crumpton8
MAY 2023
Review without any comments.

Amy Llanso8
APR 2023
Overall, the place is beautiful. Very clean and everything is newly remodeled. The beds are super comfortable. The bathroom showers are wonderful - plenty of hot water to go around for our group of five. The outdoor area is gorgeous. We enjoyed sitting around the pool having drinks. The kitchen is small, but practical. Has a Moka pot, a nespresso machine, and a electric tea kettle. No pods for the nespresso machine unfortunately. Great restaurants/bars within 5 min walk. On the downside, the communication was generally poor. Carlos is lovely, but he didn´t have the answers we needed - that was left to the management service & they were not terribly helpful, and sometimes wrong (for example the downstairs bedroom had no AC even though we were told it did - and Spain was record hot in April). The staff was sometimes rude - one person told us not to call. Hmm. The AC appears to be controlled by the mgmt service and multiple calls had to be made to cool things down. Otherwise, very nice.
Response from the Quality Department

Dear Amy,
Thank you for taking the time to share your experience with us. We are thrilled to hear that you found the place beautiful. It´s delightful to know that you enjoyed the outdoor area, along with the pool.

We sincerely apologize for the inconveniences you encountered during your stay. We regret any communication issues you experienced, and we understand the frustration caused by the lack of accurate answers from our management service. We are deeply sorry for any inconvenience caused by the absence of AC in the downstairs bedroom..

We appreciate your feedback regarding the staff, and we apologize for any rudeness encountered. Rest assured, we will address this matter with our team to ensure such incidents are not repeated, as it clearly does not meet our standards.

Once again, we sincerely apologize for any inconvenience caused. We are grateful for your positive feedback and your understanding. It was a pleasure to have you as our guest, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.

Jose L.H. Campos
Quality Department Manager

Manuel10
APR 2023
It has been a fantastic experience with Genteel-Home, totally recommended and no need to look further.
Excellent management and organization, with appreciation to details and service. Place well located and clean, made my vacation a success.
Thanks Genteel!!
Response from the Quality Department

Dear Manuel,
We are honoured to receive your positive feedback about your stay at our apartment in Granada. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Lucas Denjean10
APR 2023
Superbe résidence idéalement placée près de l’alhembra et non loin du centre ville (les deux étant desservis par une ligne de bus passant à proximité). Très belles prestations, piscine fort agréable. Excellent séjour !
Response from the Quality Department

Dear Lucas,
thank you for your kind words about your stay at our apartment. It´s truly rewarding to know that our attention to detail and outstanding service helped make your experience a memorable one. We look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Rosa Guill Sempere10
APR 2023
Review without any comments.

Stephen Ross10
APR 2023
Muchísimas gracias ! Una casa fantástica .
Response from the Quality Department

Estimado Stephen:
Nos alegra saber que disfrutó de su estancia en nuestro apartamento en Granada y que encontró nuestra ubicación conveniente para explorar la ciudad. Gracias por su amable reseña y esperamos tener el placer de darle la bienvenida de nuevo en el futuro.


Jose L.H. Campos
Director de Calidad

Richard Franklin7
MAR 2023
A very pleasant stay, though rather expensive.
The apartment was of a high quality with a nice patio. Its location was good, if a little awkward to get to.
The apartment was rather dark. We did not get the benefit of the light unlike the upper apartment which cost less, I believe. I thought our apartment was rather expensive and also lacking in some kitchen equipment.
Response from the Quality Department

Dear Richard,
Thank you for choosing us for your stay in Granada and for praising the quality of the apartment. However, it seems that some aspects prevented your stay from being perfect. Please accept our apologies for this. Do not hesitate in future reservations to bring to our knowledge anything that we can do to improve your time with us. We hope to have the opportunity to host you again and show you our real level of confort.

Jose L.H. Campos
Quality Department Manager

Deb Meredith10
MAR 2023
Excellent location, beautiful place, exactly as described. Very clean, super comfy beds and beautifully decorated. Great showers too. Easy to walk to all the tourist spots and restaurants 😊
Response from the Quality Department

Dear Deb,
Thank you for choosing our apartment and for the description of the facilities, as well as the surroundings. We are delighted to know that you have enjoyed the area and very much look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Andres Besedovsky10
FEB 2023
Beautifull place to stay in a beautifull city
first of all, the host was super friendly, the apartment is luxurious and beautifull
Yo need an F1 driver license to park ;)
Response from the Quality Department

Dear Andres,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

Jose L.H. Campos
Quality Department Manager

Maria Lønborg10
FEB 2023
Location Nice clean house with lots of space inside and outside
No hot water in the lower apartments kitchen
Response from the Quality Department

We are most grateful for this review and the time you have taken out of your day to write it. Thank you for the remarks on the water. This will help us know which aspects we can still improve. We hope to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Angie Younes10
JAN 2023
My friends and I loved this place! Super comfortable stay. Every bedroom has its own ensuite and the house was very clean. We visited in the winter so unfortunately couldn’t make the most of the outdoor terrace and pool, but these would have been amazing in warmer weather. Great location.
Response from the Quality Department

Dear Angie,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Kim Byoungjin9
JAN 2023
huge and cozy for family
Response from the Quality Department

Dear Kim,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations and look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Miguel Ángel Castro García10
JAN 2023
Lo que más me gustó es la terraza, es muy amplia y con piscina, ideal para verano. Dentro de la casa no te falta de nada, todo equipado
Response from the Quality Department

Estimado Miguel Ángel:
Le damos las gracias por compartir su opinión sobre su estancia en nuestro alojamiento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. Esperamos nos dé la oportunidad de recibirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Sora Lee10
JAN 2023
clean, warm, hot water, excellent water pressure, beautiful! Everything is perfect! You can see that the host genuinely care the House. Thanks to this apartment, we could have good experience in Granada! Thank you very much:)
Response from the Quality Department

Dear Sora,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Sonia Plaza Medina9
JAN 2023
Review without any comments.

Nur Jannah10
JAN 2023
Had a wonderful stay. Place is nicely decorated, clean and has a fantastic view of the mountains.
Response from the Quality Department

Dear Nur,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Annabelle Vernerey9
DEC 2022
côté chaleureux/ cosy, spacieux et bien équipé. Magnifique cour intérieure.
mauvaise insonorisation avec l’appartement du dessus. fuite d’eau mais vite réparée.
Response from the Quality Department

Dear Annabelle,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

RAUL ELVIRA10
DEC 2022
Review without any comments.

Alicia Sánchez Fernández9
DEC 2022
La casa era muy acogedora, amplia, no faltaba ningún detalle y estaba muy limpia.
Response from the Quality Department

Estimada Alicia:
Muchas gracias por valorarnos tan positivamente. Nos alegramos de que disfrutara de su estancia y esperamos volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Francisco Javier García Rua9
NOV 2022
El apartamento se trata de un Carmen, con patio interior y piscina, recientemente reformado en el Realejo. La descripción del anuncio es exacta. Hay dos apartamentos en el edificio que comparten el patio, la piscina y el garage para dos coches, pero tienen entrada independiente y están completamente separados. El superior tienen mejores vistas, pero nosotros estuvimos en el inferior. Las habitaciones tienen todas baño y los espacios son grandes. El apartamento tiene una Wifi mediante red Mesh que cubre la totalidad de las instalaciones y una Smart TV LG. Hay todo tipo de electrodomésticos que puedas necesitas e incluso toallas para la piscina. La ubicación es interesante, pero tienes que entender que las callejuelas del Realejo son de origen medieval y puede ser complicado entrar con un coche grande en el garage. En nuestro caso nos acostumbramos con un monovolumen de siete plazas al cabo del segundo día; así que no es imposible ni mucho menos. Muy recomendable por todo.
Response from the Quality Department

Estimado Francisco: Ante todo agradecerle la detallada descripción del apartamento y de sus vacaciones. Estamos seguros de que los futuro huéspedes la encontrarán muy útil. Ha sido un placer leer que ha disfrutado de sus vacaciones con nosotros. Estaremos encantados de volver a recibirle en futuras ocasiones.

Jose L.H. Campos
Director de Calidad

Antonio Franco Marín10
NOV 2022
Todo el alojamientos estaba estupendamente. Cuatro habitaciones con baño independiente y un amplio espacio compartido
Response from the Quality Department

Estimado Antonio:
Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de sus vacaciones y estamos muy agradecidos por el tiempo y el esfuerzo que ha dedicado en compartir su experiencia personal en el hotel apartamento, con nosotros y con todos los lectores de Booking.
Le agradecemos elegirnos para sus vacaciones y esperamos poder volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

CAROLINE KOWALSKI10
OCT 2022
a wonderful place to visit Granada
excellent bedding, nice location with several children´s parks nearby, quiet, swimming pool and incredible view!
nothing

Abderrahim Qaissouni8.8
OCT 2022
it was good
the cleanliness
the location of the garage
Response from the Quality Department

Dear Abderrahim,
Thank you very much for leaving these comments on Booking, we are delighted that you enjoyed your stay among us.

Jose L.H. Campos
Quality Department Manager

Inga Rabsteinek9.2
OCT 2022
Review without any comments.

Rosa Moreno10
SEP 2022
Review without any comments.

Rosa10
SEP 2022
Review without any comments.

monster7.5
SEP 2022
Review without any comments.

Yael Amanou9.7
AUG 2022
Superbe logement, extrêmement confortable et parfaitement aménagé . La décoration intérieure et extérieure est de très bon goût. Nous y avons passé un excellent séjour et recommandons vivement cette location.
Response from the Quality Department

Daer Yael, thank you very much for your positive feedback. We are glad you enjoyed your stay with us so much, and we appreciate your highlights on the comfort and beauty of the apartment.
Hope to meet you soon again.

Aija T.
Quality Department

Karen10
AUG 2022
Fabulous
Beautiful property with lovely spacious rooms, courtyard and pool. Perfect place to stay in Granada.
Response from the Quality Department

Dear Karen, thank you very much for staying with us. We are very pleased to read your complete satisfaction with the aoartment and are grateful for your highlight on the beauty of our installations aimed at guaranteeing a memorable stay in our apartment.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Marco9
AUG 2022
Review without any comments.

David9.6
AUG 2022
lovely, clean, well equipped, modern apartment!
everything!
location was a little far from the centre, and it wasn’t clear that the pool was shared with other apartment.
Response from the Quality Department

Dear David, thank you very much for your kind feedback. We appreciate your time to share the highlights of your stay with us and we would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Albert9
JUL 2022
Review without any comments.

Dina A9.6
JUN 2022
Quiet sanctuary in Grenada!
We adored this home and all of its spacious rooms. My family could spread out and it was decorated so nicely…I have no doubt they used a decorator. The rooms were cool and the beds were so comfortable! The owner really out a lot of thought into the details. The pool on site was such a bonus to our stay as we have 3 boys and it was hot!! and the outside verandas were wonderful! A truly lovely property.
My only wish would be for it to be closer to city center. The walk to city center and shops was about 20 mins. However, if you are looking for a place that is quiet and not in the bustle of the city, this place is perfect!
Response from the Quality Department

Dear Dina, thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Marco8.3
JUN 2022
Lage ist o.k. wenn mal mal hingefunden hat, war mit Navi uns Google-Maps nicht einfach. Eine gute Wegbeschreibung für die Anfahrt hätte geholfen.
Das Angebot sieht so aus als wäre es 1 Wohnung mit Pool, es sind aber 2 Wohnungen übereinander, die sich Pool, Innenhof und Garage teilen. Checkout war für mittags vereinbart aber um 08:30 haben uns die Putzdamen (die das andere Apartment reinigen sollten) rausgeklingelt, und sich beschwert (unhöflich), dass Sie nicht in der Garage parken können und wir hierfür unser Auto rangieren sollten. Nötig war das nicht, da genug Platz für ein zweites Fahrzeug war, immerhin reichte der Platz zum ein- und ausfahren für unseren Nachbarn mit dem wir uns die Garage geteilt hatten. Der Pool direkt neben einer Schule, ist dann etwas laut wenn Pause ist und es kann auch mal eine Getränketüte über den hohen Zaun fliegen.

Wendy10
MAY 2022
We had a holiday with our adult son & daughter, we all loved it. The property was stunning & in a great location
Response from the Quality Department

Thank you Wendy for your feedback. We are glad to hear that the apartment met your family´s expectations and we hope to see you soon again.

Aija T.
Quality Department

lukas10
MAY 2022
Review without any comments.

Jose Luis9.8
MAY 2022
Bonita casa, cómoda, bien equipada, buena ubicación y en un estado impecable. La hemos disfrutado mucho. Con ganas de volver

Nik10
MAY 2022
The perfect oasis in the middle of a bustling little city.
Stunning property with beautiful interior and gardens. Tranquil oasis in the middle of a bustling city. Close to all the major attractions and restaurants.
Response from the Quality Department

Dear Nik, thank you very for sharing your valuable feedback with us.
We are trully happy that you enjoyed our apartment. We are looking forward to having you with us in the near future.

Aija T.
Quality Department

Ed10
APR 2022
What an amazing house, host and location. Highly recommended. The raised pool area with views of the Sierra Nevada mountains was a highlight.
Response from the Quality Department

Dear Ed,
We thank you for sharing your opinion about your recent vacation with us, our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us to do so. We appreciate the time you have spent sharing your opinion about our unbeatable location and our great team.

ISABEL DE LA MORENA10
APR 2022
Todo perfecto!

Nicolas Barquero10
APR 2022
Simplemente excepcional. Volveremos tan pronto podamos!

Jacqueline10
MAR 2022
Review without any comments.

Tony9.3
MAR 2022
We had such a great time celebrating my wife’s birthday at Carlos place. The house was beautiful and very clean!

Leonor9.6
MAR 2022
Mejor que en casa!
La casa es preciosa, está muy cuidada y con materiales de calidad. muy bien decorada y todo nuevo: menaje, colchones, sábanas, edredones, toallas, todo de muy buena calidad
El acceso al garaje es complicado
Response from the Quality Department

Le agradecemos su opinión acerca de su estancia con nosotros.
Estamos muy contentos de que el apartamento cumplió con sus expectativas durante su estancia y esperamos poder servirle de nuevo pronto.

Aija Teilane
Departamento de Calidad

Victor7.9
FEB 2022
Review without any comments.

María10
FEB 2022
La casa es estupenda, muy calentita y acogedora
Response from the Quality Department

Estamos encantados de que haya disfrutado de su estancia con nosotros. Le damos las gracias por haber elegido nuestro apartamento para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

Mirosław9.6
FEB 2022
Review without any comments.

Isabel10
JAN 2022
preciosa estancia
La decoración, la ubicación

Clara10
JAN 2022
Magia y comodidad en una casa súper moderna pero cálida
la comodidad de todos los ambientes, excelentemente equipada
sería buscarle el pelo al huevo
Response from the Quality Department

Le agradecemos su opinión acerca de su estancia con nosotros. Estamos muy contentos de que el apartamento cumplió con sus expectativas y esperamos poder servirle de nuevo pronto.

Aija Teilane
Departamento de Calidad

boris10
JAN 2022
Review without any comments.

GRACIA9.6
DEC 2021
Review without any comments.

Sebastian10
NOV 2021
Alojamiento perfecto. Muy buena ubicación, limpio y cómodo.
Response from the Quality Department

Muchas gracias por su maravilloso comentario.
Le damos las gracias también por destacar la comodidad, limpieza y ubicación del apartamento.
Estamos muy contentos de leer que estaban satisfechos con todos los aspectos de su estancia.

Esperamos poder darle la bienvenida de nuevo muy pronto.

Aija Teilane
Departamento de Calidad

Maria10
NOV 2021
Review without any comments.

Bart Van Der Horst9.3
SEP 2021

Montse Altaba8.8
AUG 2021

Maria Soledad,10
APR 2021

Audrey9.8
OCT 2020
propreté, très bien équipé très bien placé à 20 min du centre et de l´"Alhambra Accueil parfait très belle double terrasse avec piscine agréable

Juana9.5
AUG 2020
+ La casa perfecta. Limpieza perfecta. Piscina perfecta.
- El aire acondicionado no funcionaba solo tiraba aire temperatura ambiente.

Maria Soledad9.3
AUG 2020
+ Todo, la ubicación, la decoración de calidad, la distribución de las habitaciones cada una con su baño propio (la ducha excelente), ambientes espaciosos, el patio muy mono y la piscina y la ubicación cerca del centro y de la Alhambra. La atención de Emilia al recibirnos. Ha sido un fin de semana increíble. La piscina hace que sea excelente opción para el verano!
- El aire acondicionado no enfriaba demasiado (cada cuarto tiene su propio aa). También agregaría más shampoo/gel de baño calculando el número de huéspedes y días de alojamiento.

Marouane10
AUG 2020
Amazing place, really clean and decorated with great taste. The location is also great, a couple minutes from Alhambra and the city center. I would also recommend to add the electric car wall charger in the description of the property, it´s definitely a big plus that we happily discovered once there.

Carlos Delgado Pérez9.5
JUL 2020
Camas muy cómodas!!

Seyitnur10
JUL 2020
Relación calidad-precio excelente

soumia9.5
JUL 2020
Muy buena ubicación y personal muy atento.

rafael9
MAR 2020
Todo bien

Sezzer10
FEB 2020
Beautiful furnishings. Every detail was thought about. An excellent stay and we will definitely rebook.

Mei10
FEB 2020
太棒了,值得推荐
特别舒服,干净,有家的感觉,适合朋友旅行一起入住
入住了2晚,当中无人清洁卫生

Olga Sabater10
FEB 2020
Magnifico apartamento, estuvimos 8 personas y fue todo muy comodo, la decoración es preciosa y esta a 10 min andando del centro de la ciudad.

Mei10
JAN 2020
太棒了,值得推荐
特别舒服,干净,有家的感觉,适合朋友旅行一起入住
入住了2晚,当中无人清洁卫生

Mohammed9.8
JAN 2020
كل غرفة بحمام خاص مساحة الشقة
التدفئة ضعيفة في الشناء كان هنالك اعمال اصلاحات في الفناء الخارجي منذ الصباح الباكر

Gareth10
JAN 2020
Great!

Javier10
DEC 2019
Fin de semana perfecto!!!
casa muy céntrica, camas muy cómodas y todo muy limpio

AiniSuraini9.5
NOV 2019
Very nice apartament.

Saleema8
NOV 2019
Clean and modern apartment with all facilities. Beautiful terrace and pool. Our host was available on Whatsap to answer queries.
We received no written information whatsoever about how to get to the apartment, and also there was nothing in the flat about facilities, how to use appliances, local attractions, etc. We struggled to work out how to use the stove for example (had to use Google!), and getting to the flat was very difficult. The owner needs to supply clear instructions on how to get to the flat. Also, the internal temperature was too warm for us (coming from England!), and there was no way to change this as the AC did not work. We asked for fans, but they could not be provided.
Response from the Quality Department

Thank you for your email Saleema! We are sorry if you didn´t receive instructions, but note that our team is at your disposal during your stay and they will be glad to help you if you need it. Anyway, we hope that you had a very nice stay at the apartment and we hope to host you again in the future. Fátima - responsable de calidad de Genteel Home

Manuella10
NOV 2019
Great home in a great location; furnished so tastefully, with great amenities. Nestled in the old city, close to Al Hambra; our family had a great time in the Granada and the home made it more enjoyable. we can´t wait to go back.

Kerry10
SEP 2019
Absolutely fantastic totally exceeded my expectations.

Amy9.5
AUG 2019
We enjoyed feeing like a local resident. Comfortable beds, everything we needed was available and apartment is in walking distance to many great restaurants and sight seeing venues. Be aware- apartment is on the 5th floor with no elevator. We did not mind, but those with heavy suitcases might!
Response from the Quality Department

Thank you for your review! The thing is that the apartment is located on the ground floor and not at the 5th floor, the house only has 2 floors. But thank you for your kind words and we hope that you had a pleasant stay. Genteel Home Team

Anónimo9.3
AUG 2019
Alles andere ist top!
Die Aussicht und die schwierige Zufahrt

Marta10
AUG 2019
Insuperable
Tot estava perfecte. Les habitacions, la cuina menjador, els 4 banys... Tot molt net i decorat amb molt de gust. No falta cap detall ni cap utensili (cafetera, liquadora, torradora, 4 secadors...) La piscina ha estat genial també ja que hi hem anat en ple estiu. Ha superat les nostres expectatives. És un apartament gran ideal per a famílies o tres o quatre parelles. Està a 10 minuts caminant de la plaça Isabel la catòlica. Molt molt recomanable.
L´unic petit problema ha estat el parking que es comparteix amb l´altre apartment. L´entrada i sortida quan hi ha dos cotxes és complicada; especialment si un dels dos és gran (nosaltres viatjàvem amb una furgoneta). Però res que no s´arregli parlant amb els veïns i col.laborant. Nosaltres ho vam solucionar molt ràpid. Rocío, la noia que ens va entregar les claus també ens va ajudar moltíssim en això i en tots els dubtes que vam tenir.

László10
AUG 2019
Nice pool area, 3 fantastic bedrooms + 1 more basic. Walking distance from the center. Tasteful interior of the apartment, nice decoration, very well equipped kitchen.

Patrick10
JUL 2019
This place had my family raving! They told me to become a travel agent. The place is better in person than in photos

Jorge Álvarez9.8
JUL 2019
Muy buen alojamiento, impecable!
El apartamento estaba impecable y Alba muy maja. Muchas gracias por todo. Un saludo

Rob & Andrea9
JUL 2019
Fantastic place - hope to come back

Wouter Onclin10
JUL 2019
This is a great place to spend some time in while you explore Granada, or a base to discover the wider region from! The interior of the place is great and designed with a lot of attention to detail. Everything you need is there, and more. The terraces and swimming pool are such a great thing for a lovely breakfast outside, or to take a dive and cool off after a day of exploring. Lovely views from the swimming pool across to the surrounding mountains and city. The place is a comfortable walk (10-15 min) to the lively center of town and an uphill walk to Alhambra. There´s also a bus stop right around the corner with frequent buses that take you right to the Alhambra entrance (5 min). We were staying with a group - our plans changed last minute (group got bigger) and we decided to stay an extra day. Carlos was very helpful and flexible. All in all this was such a great place for us to stay with a group of friends. Would definitely book again!

Elizabeth9.5
JUL 2019
Todo perfecto

Ana Diez10
JUL 2019
Un Carmen precioso
Todo en general, decoración y calidad de instalaciones (cocina, duchas, aire acondicionado) fantásticas. La zona de la piscina también está genial. Muy cerca del centro.

Belinda Favaloro9.3
JUL 2019
Apartment was clean, big and very comfortable. It has a garage which was great seeing as we had a car! Bit tight to get out if you have a big car though.
Its worth mentioning that the pool is a shared pool with another unit, rather than a pool for the unit itself. Otherwise everything was comfortable and great

Gustavo Bernardi10
JUL 2019
Todo. Las instalaciones e equipamiento completo, La ubicación . Recomendable para la familia. Excelente.
No me gustó el sistema de estacionamiento compartido.

Jane Stiller9
APR 2019
Lovely apartment - beautifully designed and amazingly comfortable. Really interesting area with nice restaurants and bars on your doorstep. Unfortunately it rained while we were there and the Netflix didn’t work but apart from that, everything was perfect!

María Torralbo7.8
APR 2019
El interior como en las fotos. Si no están acondicionada las zonas exteriores, las zonas comunes interiores se hacen un poco pequeñas para más de cinco personas. Todo limpio y la chica que nos hice el check in muy amable. Para vehículos grandes muy compleja la entrada al garage. Localización óptima.
Response from the Quality Department

Gracias por su comentario María! Debe enternder que el jardín y la piscina son zonas bastante grandes al aire libre y se hace complicado su mantenimiento, más aun en días de lluvia y viento. Entregamos siempre las llaves con los jardines limpios y acondicionados, pero si llueve se escapa por completo de nuestras posibilidades. De todas formas, agradecemos sus palabras que nos ayudan a mejorar!

Pepa10
MAR 2019
Muy agradable.
La casa estaba impecable, no faltaba ningún detalle. Lástima no ser verano para poder disfrutar más de la zona de la piscina.

Baltasar Juan10
MAR 2019
Todo perfecto

Pilar Bañon9.5
FEB 2019
Zona tranquila, Camas cómodas, baño privado en todas las habitaciones, aparcamiento privado y buena acogida a nuestra llegada.

Juan López Martos10
JAN 2019
Como el nombre de la calle ya lo indica, el Carmen está situado en uno de los lugares singulares de Granada; puesto que cercano al centro, apenas 15 minutos andando, tiene una magnífica vista de Sierra Nevada, si se mira al este; ahora bien si se dirige la mirada al norte, tenemos una vista maravillosa de una de las colinas cercanas a la Alhambra, en cuya cima se encuentra el Carmen de los Mártires, un bello y hermoso edificio de larga historia en la ciudad. El lugar con escaso tránsito es un auténtico remanso de paz; si bien como éramos catorce, entre ellos ocho chicos de ocho a quince años costaba cierto trabajo lograr imponer siquiera un poco de paz.

La casa está amueblada con muy buen gusto y dotada de todos los elementos que la hacen muy confortable, contando además con todos lo electrodomésticos necesarios. Hay además detalles de exquisitez como son los libros existentes, entre los que destacaría : Granada y Las rutas del legado andalusí.

En definitiva le diré, como seguramente sabe, que el N.Y. Times acaba de proclamar a Granada la ciudad más bonita del mundo, pues creo que en esta ciudad pueden sin duda recomendar el Carmen de S. Ignacio como un alojamiento singular, no se van a equivocar. Gracias por todo Juan López Martos.