L’appartement San Pablo V est un magnifique appartement avec un emplacement idéal dans le centre de la ville qui vous permettra de connaître les principaux points d’intérêt touristique et commercial sans moyens de transport.
Une zone aussi pleine de vie avec des restaurants raffinés et des bars à tapas.
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Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement San Pablo V
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Könnte noch etwas sauberer sein..wenig Ablage im Bad..
Réponse du service qualité
Dear Kathrin,
We appreciate your review after your recent visit. Since we always try to improve, your feedback is crucial to our future success. We are happy to read your opinion praising our staff, as we strive daily to provide attentive and personalized service to our customers. We are sorry to read about your dissatisfaction with the cleanliness of your apartment, in Genteel Home we strive to provide total efficiency in this area. We reviewed our history and the apartment was reviewed before your entrance without finding any anomalies, for this reason we find your comment surprising. For a future occasion, please feel free to contact our customer service team to point out any imperfections in service. We look forward to your next visit.
Fátima Roca-chief of Customer Service.
Sería ideal poder entrar antes.
Такого нет. Все замечательно!
So clean and had everything we needed for a weekend away. We were met by two friendly ladies at the apartment they couldn’t do enough for us. We would recommend this apartment and genteel company.
Las mesas comedor podían ser más grandes.
Réponse du service qualité
Estimada Carmen, Gracias por dejarnos una valoración tan positiva tras su reciente estancia en nuestro apartamento San Pablo V. Estamos muy agradecidos porque haya señalado los esfuerzos de nuestro personal en mantener nuestras alojamientos impecables y cómodos en todo momento. Esto garantiza el cumplimiento de nuestros altos estándares relacionados con la higiene y la limpieza, que son aspectos muy importantes para nosotros. Gracias por elegirnos y esperamos poder darle la bienvenida de nuevo muy pronto. Fátima Roca-responsable Dpto. de calidad.
wi-fi non funzionava, tv non funzionava, anche se sono venuti 3 volte per sistemare, ma invano, i proprietari, gentilissimi e disponibili, ma il problemi sono rimasti, 2 bagni ciechi senza ventole, peccato, perche´ l´appartamento e´ molto bello.
Réponse du service qualité
Dear Graziella, Thank you for noting the beauty and comfort of our rooms; Recently renovated and designed for our guests to enjoy the most comfortable stay possible. We are fully aware that quality accommodation plays a key role in ensuring our guests get a great holiday experience. Therefore, we are very happy to read that they were satisfied with yours. We are very sorry to read about the disturbances caused by the tv and the wifi signal, thanks to having been informed immediately we contacted the community as it was a widespread problem in the block. Luckily, we were able to solve it the day after your arrival and were able to enjoy these services without issue. Once again we thank you for your feedback and look forward to serving you again in the future. Fatima Roca- Chief of Customer Service
Réponse du service qualité
Estimada Marina, Le agradecemos su opinión acerca de sus vacaciones en Sevilla; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el apartamento y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Le esperamos muy pronto. Fátima Roca-responsable Dpto. de calidad.
Réponse du service qualité
Cher Frédéric, Merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Fátima Roca - Chef du service clientèle
Le seul hic.....Le bruit le bruit le bruit, le proprio doit d’urgence rendre les fenêtres insonorisées!! Avec le son des cloches toute la nuit, le bruit des équipes de livraison à 7h du matin ce n’est que pas possible Le wifi est très moyen dans les chambres
Réponse du service qualité
Cher Idris, Merci pour vos aimables commentaires sur le service reçu pendant votre séjour, nous ne cesserons de les partager avec l´équipe car nous savons que ce sera une grande source de motivation pour tout le monde. Nous sommes heureux de lire que vous avez apprécié l´appartement que nous vous avons réservé et que vous l´avez trouvé propre et confortable à tout moment. Nous nous efforçons de veiller à ce que les niveaux de bruit soient toujours maintenus dans des limites raisonnables afin que nos clients ne soient pas dérangés, bien que nous ne puissions pas contrôler le bruit des services municipaux locaux. Nous espérons avoir à nouveau le plaisir de vous servir dans un futur proche. Fátima Roca - Chef du service clientèle
Réponse du service qualité
Estimada Joaquina, Nos satisface saber que fuimos capaces de superar las expectativas durante sus vacaciones, también estamos muy contentos de leer que estuvo muy satisfecho con la comodidad de la habitación en la que se alojó y estamos agradecidos por la alabanza a la belleza de nuestro apartamento. Esperamos servirle en un futuro próximo. Fátima Roca-responsable Dpto. de calidad.
An allocated parking space would be useful
Réponse du service qualité
Dear Jane, thanks for your comment. We are glad to know that you liked the apartment in all aspects. Unfortunately, in the center of Seville it is impossible to park and the closest public parking is the one we offered you, that it is located 5 minutes walking and with which we have an agreed special price. It has been a pleasure to have hosted you. Regards, Fátima Roca - Chief of Customer Service
WiFi is poor and not stable. There is no reception so you need to schedule the arrival time in advance.
Réponse du service qualité
Dear guest, thanks for your comment. We are sorry that the wifi signal failed during your stay. We will call the company to have a technician to check it and solve it as soon as possible. We hope that for the rest, you liked the apartment and enjoyed your stay.
Regards,
Fátima Roca - Chief of Customer Service
La hora del Checkin nos parecio muy tarde.
Réponse du service qualité
Estimado Fernando, gracias por su comentario. Nos alegra saber que les ha gustado el apartamento en todos los aspectos y que hayan disfrutado de su estancia con nosotros. Entendemos que pudieran desear realizar el check in antes, cuya posibilidad ofrecemos siempre que la disponibilidad nos lo permite. Sin embargo, el día de su llegada salían otros clientes, y siendo la hora de salida hasta las 11h, al ser un apartamento grande se necesitan varias horas para limpiar y preparar el apartamento para que esté todo perfecto a su llegada, por lo que en esta ocasión no pudimos recibirles antes de la hora estipulada. Le pedimos disculpas por ello y esperamos que a pesar de ello hayan pasado una buena estancia visitando Sevilla.
Saludos,
Fátima Roca - Responsable Dpto. de Calidad
The location is just great, but Google Maps will send you to the wrong location, it sends you to the side-street and not the entrance. This is not the property´s fault, clearly, but you just gotta watch out for this. The thing that I think was very annoying was that the water heater was faulty. It showed an error code, and one of our group of friends got stuck in the shower with cold water, which wasn´t very nice at all. The water heater did this everyday we were there. On the first night, we contacted the "emergency contact" left on the door. The person there helped us sort it out, but needed some involvement from us on what was needed to do. Anyway, it got sorted, and the water heater did the same thing the following day. Just watch out for the water heater. The property is good, the water heater is not good.
Na sala de estar não tem janelas blackout e durante a minha estada a persiana não fechava totalmente. A pessoa que dormiu no sofa-cama reclamou da claridade, especialmente por ser verão, onde os dias são bem longos, é péssimo. No quarto não tivemos tanto problema com a claridade pois a persiana estava fechando completamente. O banheiro é lindo mas não muito funcional, pois o box não comporta a água que sai do chuveiro, molhando todo o banheiro quando tomávamos banho. Outro ponto é que eles poderiam oferecer estacionamento gratuito pois, por estar localizado bem no centro, não há vagas para parar o carro na rua (tudo em torno é zona azul, algo assim) e o estacionamento Madalena, localizado em baixo do prédio, é BEM caro e não tem parceria com a Genteel Home. Ficamos um pouco chateados com isso porque no próprio condomínio há várias vagas livres visíveis e alegam que não podemos parar ali.
a practical tip (how i would do it) : I would fix the towel-rail in the inner bathroom OUTSIDE of the shower cabin, as now the shower door is forced to open out letting the water dropping to the dry floor. if you fix the rack outside , you can open the shower door inward, and the water will gathering inside the cabin. But it is just a personal taste....
wifi coverage could be expanded to master bedroom.
Absence de sèche cheveux
Réponse du service qualité
Cher Jean-Luc, merci pour votre commentaire. Nous sommes très heureux de savoir que vous avez aimé l´appartement dans tous ses aspects. Il y a un sèche-cheveux dans l´appartement, vous ne l´avez peut-être pas trouvé? S´ils nous avaient prévenus, nous aurions indiqué où cela se trouvait. Nous espérons que malgré cela, vous avez apprécié votre séjour à Séville. Salutations!
A bit dirty especially the floor. Waiting the staff to open around 4.30pm, take to much time
Réponse du service qualité
Dear Rachanee, thank you for your comment. As indicated in the conditions, it is mandatory to indicate in advance the approximate time of arrival call us to the contact number provided at least 40 minutes before arriving so that our colleagues go to the apartment to receive you. Because of not having informed us at any time of your arrival time or be available to the contact phone number that you provided in your reservation, we could not contact you or know what time you would arrive, that´s why our partner needed a little time to go to the apartment when you informed us that you were at the door. We apologize if the cleaning was not to your liking, we will check what has happened in your case so that it does not happen again and we will work to continue improving. Regards
Réponse du service qualité
Cher Marc André, merci pour votre commentaire. Nous sommes très heureux de savoir que le nettoyage de l´appartement vous a plu. D´autre part, nous sommes desolés si nous ne répondons pas à vos attentes dans les autres sections. Nous aurions aimé connaître les raisons pour pouvoir nous améliorer et obtenir une satisfaction complète des futurs clients. Merci
La persiana de una de las habitaciones esta rota y no se podia subir. No tener donde dejar las maletas cuando dejas el apartamento hasta tu hora de vuelta es un problema importante.
Réponse du service qualité
Estimada Covadonga, gracias por su comentario. Nos alegra mucho saber que les ha gustado el apartamento en todos los aspectos. Sin duda revisaremos la persiana que nos comenta para arreglarla. Sentimos las molestias con las maletas tras su salida, pero no contamos con un espacio físico en el apartamento destinado a guardar las maletas, y al ser su salida en domingo, tampoco pudimos ofrecerle dejarlas en nuestra oficina al estar cerrada. Es por ello por lo que recomendamos en estos casos una empresa consigna de maletas ajena a nosotros. Esperamos que a pesar de ello hayan disfrutado de su estancia. Saludos
Es fehlt in beiden Badezimmern eine Ablage und es ist etwas hellhörig. Das sind aber nur kleine Mankos.
We had to wait until 3:30 p.m. to check in because the apartment wasn’t ready (they were still cleaning). Management was not aware of a way to get to the apartment from the parking garage without having to go up steps. We stumbled across it. Thus was important because my wife is in a wheel chair (unfortunately she fractured a bone in her foot during our vacation).
Gli infissi andrebbero cambiati perchè sono un pò vecchi e quindi vibrano e si sentono dei rumori.Purtroppo non abbiamo potuto usufruire del check out tardivo. Ci vorrebbe qualche boccetta in più di gel per la doccia.nonostante i due bagni fossero grandi manca il bidet.
Świetna lokalizacja, wszędzie w historycznej części miasta blisko. Mieszkanie bardzo wygodne, dwie łazienki, duże łóżka. No i cudny widok, szczególnie wieczorem, na katedrę.
Infissi scadenti , pentole usurate da sostituire.
Superbe appartement très propre vue superbe sur la Giralda, 2 salles de bain , Emplacement exceptionnel en plein cœur de seille à 10 min à pied de la cathédrale Beaucoup de restaurant aux alentours
beaucoup de retard pour la transmission des clès pour la literie puisqu’il y a 2 chambres je propose de mettre 1 avec lit double et 1 avec lits sépares et il faut revoir la salle de bain qui dégage une odeur des égouts merci
Apartment is very well maintained. Beautiful view of the main church. All kitchen facilities were great.
El acceso es un poco complicado pues hay que tomar dos ascensores porque se entra a través de otro edificio pero no es significativo. En esa terraza Intermedia se deposita la basura del edificio lo que hacía olor desagradable pero solo ahí...en el departamento estaba impecable
O apartamento é excelente, exatamente como divulgado nas fotos. Muito bem iluminado e com uma linda vista. Ficamos muito satisfeitos.
Superbe appartement très propre, 2 salles de bain c´est parfait Équipement au top dans tout l´appartement Emplacement exceptionnel en plein coeur de seville à 10 min à pied de la cathédrale Beaucoup de restaurant aux alentours Boulangerie en bas de l´immeuble pour le petit déjeuner le matin
Fantastisk lägenhet mycket ljud från kyrkklockor dygnet runt och tyvärr från gatorna eftersom lägenheten 5tr ligger så centralt. Det har inget med lägenheten att göra utan ljudlig omgivning. Garaget i El corte Inglese fungerade perfekt 20€ per dygn ligger vägg ivägg med boendet Toppen helg vi kommer tillbaks
The best view in Seville, clean, safe, moder, big, great location... Everything was perfect.
Centralità ed ampiezza dell´appartamento. Vista sopra la città. Meravigliosa.
Climatizzazione. Rumore uccelli finestra seconda camera. Poca pulizia degli infissi. Parquet rovinato.
Nid d’oiseaux dans le rideau (beaucoup de bruit) Nombre de lits inférieur à celui annoncé lors de la réservation (6 au lieu de 7)
Réponse du service qualité
Cher Yasser, merci pour ton commentaire. Nous sommes heureux de savoir que vous avez aimé l´appartement, en particulier son confort et son équipement complet. D´autre part, en ce qui concerne les nids des oiseaux de l´extérieur, nous ressentons s´ils ont causé un inconfort. Nous allons essayer de trouver une solution à ce sujet. En ce qui concerne le nombre de lits, pensez qu´il y a une certaine confusion. Il est clairement spécifié que l´appartement dispose de deux chambres avec deux lits simples chacune, plus un canapé-lit double. Nous ne comprenons pas où vous avez vu que vous avez 7 lits ... En fait, vous avez fait la réservation pour 6 adultes, donc nous supposons qu´une personne de plus est restée. Salutations
The door of the bathroom is broken they told me about this when I did my check in !!! on the next day the technician man came and fix it take 40 min and wasted my time I spent 3 days only . So they should be more professional and checking the apartment before the guest.
Réponse du service qualité
Dear Mai, thank you very much for your comment. We are happy to know that you have enjoyed the apartment in all aspects. We are sorry the inconvenience caused by having repaired the bathroom door. We could not repair it earlier because the same day of your arrival, the previous customers left at 11am, so until it was not the cleaner we did not detect that damage and we repaired it as soon as possible. In the case of having caused an inconvenience for you, we could have done it after your departure or enter with your permission even if you were away, so you do not have to waste your time on it. Again, we are sorry what happened and we are glad to know that this did not affect your stay in Seville was pleasant. Regards!
Delikat og lekkert innredet, lyst og trivelig. AC og smart-TV i stue/soverom, wifi inkludert, utsikt, alt utstyr lett tilgjengelig. Mye for pengene sammenlignet med andre leiligheter i Sevilla. Absolutt anbefalt.
Helt bagatellmessig: Ville gjerne hatt en kaffitrakter eller presskanne, men det gikk greit med vannkoker og instant coffee.
The windows let through too much noise, they should be double glazed. Also the window in the living area rattles with the wind, not ideal if the 5th and 6th persons are sleeping there. Only minor points, a great apartment.
Las zonas comunes antes de entrar al piso, aunque no tiene que ver mucho con el interior del mismo. Por decir algo, las almohadas son mejorables y al estar cerca de todo y casi en El Centro, las campanas son una compañía que tal vez a algunos no guste mucho.