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Maison
Alcázar

Séville · Santa Cruz

9,7 (178 évaluations)


1-8
Personnes

4
Chambres

4
Salles de bain

140 m2
Surface

À propos du logement

La Maison Alcázar est une magnifique propriété avec un emplacement unique à côté de l’Alcázar de Séville, l’un des monuments les plus importants et les plus visités d’Espagne, Patrimoine de l’UNESCO; Dans le magnifique quartier de Santa Cruz.

La propriété, une maison de trois étages, se compose d’un salon, cuisine, quatre chambres, quatre salles de bains et deux terrasses.

En entrant, on trouve une petite salle où se trouvent une petite salle de nettoyage où se trouvent la machine à laver, le fer, la planche à repasser, etc., entre autres ustensiles. À droite de l’entrée se trouve l’une des chambres avec deux lits simples et une salle de bain avec douche en suite. À gauche de l’entrée, il y a une autre chambre avec lit double et une salle de bains en suite.

Un étage ci-dessus, est situé dans la cuisine, entièrement équipée avec toutes les commodités nécessaires et les deux autres chambres: deux avec deux lits simples et salle de bains en suite. Une de ces deux chambres partage un mur avec l’Alcazar, visible dans les photographies.

Enfin, au dernier étage se trouve le salon. Un espace confortable et confortable avec des canapés de qualité et une télévision dont vous pouvez accéder aux deux terrasses: une grande taille équipée de chaises longues et un auvent pour les jours les plus chauds, idéal pour se détendre et un plus petit équipé d’une petite table en plein air et deux Chaises qui ont la particularité d’offrir des vues exceptionnelles sur l’intérieur d’une des plus belles zones des jardins de l’Alcázar, avec lequel il partage également un mur. Un privilège vraiment unique dans la ville que Genteel Home met au bout de vos doigts.

Climatisation Split
Chauffage Split
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Terrasse Privé
Étage Rez-de-chaussée
Ascenseur Pas disponible
WiFi Gratuite
Balcon Vues vers l’extérieur
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> VUT/SE/01657


>
La réservation de chaque hébergement Genteel Home inclut l’offre d’expériences ou d’activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d’informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
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Demande d’informations

Voir sur la carte

Évaluation de la propriété

9,7 (178 Évaluations)

Emplacement
9,9
Qualite
9,5
Nettoyage
9,6
Personnel
9,8
Équipements
9,2
Recommandable
9,2

Votre avis nous intéresse


Avis de nos clients

Pauline Towers9
MAI 2024
Authentic Seville town house
Great location, right in the centre so can walk to all the sights. Top floor was lovely for relaxing and bedrooms on ground and first floor were good size. All rooms had air conditioning.
The outside terrace overlooking the alcazar was very small and only had two chairs, we were a party of four so could just fit on for night cap. Taxi couldn´t drive to front door as pedestrianised so make sure you know how to get to it on foot.
Réponse du service qualité

Dear Pauline,

Thank you for providing feedback regarding your experience at our authentic Seville townhouse. We are pleased to hear that you valued the exceptional location, situated in the heart of Seville, which facilitated easy access to prominent landmarks such as the Alcazar and the Cathedral. However, it is important to note that due to our central location, car access is restricted in certain areas to preserve the city´s historic charm.

We regret any disappointment regarding the size of one of our terraces. Nonetheless, we trust that the second, larger terrace offered sufficient space for you and your friends to enjoy. Your comfort and satisfaction are of utmost importance to us, and we appreciate your understanding in this matter.

We are pleased that you found the top floor conducive for relaxation and that the bedrooms on the ground and first floors provided ample space. Furthermore, we are delighted to learn that all rooms were equipped with air conditioning for your comfort.

Thank you for choosing to stay with us, and we eagerly anticipate the opportunity to welcome you back in the future.

Quality Department

Renee Laine10
MAI 2024
.
Réponse du service qualité

Dear Renee,

Thank you for your positive ratings. We´re glad you enjoyed your stay and we hope to welcome you back soon.

PierDamiano Clo´10
MAI 2024
Posizione più che eccellente con vista sui giardini Alcázar. Casa affascinante
Réponse du service qualité

Dear PierDamiano,

We appreciate you highlighting the central location of our charming house. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.

Marc Philippo10
MAI 2024
Perfect position in the Juderia overlooking the palace gardens
Réponse du service qualité

Dear Marc,

Thank you for your feedback. We´re delighted to hear that you enjoyed the perfect location overlooking the palace gardens in the Juderia. We hope you had a wonderful stay, and we look forward to welcoming you back in the future.

Quality Department.

Lisa Butler10
MAI 2024
This place is a gem! We thoroughly enjoyed the terrace overlooking the Alcazar gardens. The house was spotless and beautiful. The kitchen has everything you need. We loved the coffee in the morning. The location is amazing right next to the Alcazar! Pablo is an excellent host.
Réponse du service qualité

Dear Lisa,

Thank you so much for your wonderful review. We´re thrilled to hear that you found our place to be a gem and that you thoroughly enjoyed the terrace overlooking the Alcazar gardens. It´s delightful to know that you found the house spotless and beautiful, and that the kitchen provided everything you needed. We´re glad you appreciated the convenient location next to the Alcazar.

We take pride in providing excellent hospitality, and it´s fantastic to hear that Pablo´s efforts were appreciated. Thank you once again for choosing to stay with us. We hope to welcome you back in the future.

Sol Antuñano eguillor10
MAI 2024
Localización y la casa muy bien decorada
No están las ventanas insonorizadas
Réponse du service qualité

Estimada Sol:

Gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Nos complace saber que encontró la ubicación conveniente y disfrutó de la decoración de la casa.

Nos disculpamos por cualquier inconveniente causado respecto al ruido. Es importante tener en cuenta que los niveles de ruido pueden variar dependiendo de la época del año y de las fiestas locales que tengan lugar en la zona. No obstante, nos tomamos muy en serio su comentario y sin duda tomaremos nota del mismo para realizar las mejoras que se consideren necesarias en las ventanas, y evitar situaciones similares en el futuro.

Su satisfacción es nuestra prioridad y le agradecemos su comprensión. Si decide volver a alojarse con nosotros, no dude en ponerse en contacto con nosotros si hay algo que podamos hacer para mejorar su experiencia.

Departamento de Calidad.

Mario Mandara6
AVR. 2024
La posizione
La scarsa pulizia degli ambienti soprattutto gli esterni. Il vetro di una porta della cucina che affaccia sulla strada trovato rotto e non sostituito per tutto il soggiorno
Réponse du service qualité

Dear Mario,

Thank you for taking the time to provide us with your feedback. We are glad that you found the locaton conveniente. However, we sincerely apologize for the inconveniences you encountered during your stay with us. It is disheartening to hear that the cleanliness of the rooms, especially the external ones, did not meet your expectations.

We want to assure you that cleanliness and maintenance are aspects to which we are firmly committed. It is concerning to learn that we did not meet our usual standards in this regard. We take your feedback very seriously and will closely review our cleaning processes to address any deficiencies and ensure a satisfactory experience for our guests in the future.

Regarding the broken glass in the kitchen door facing the street, we deeply regret this incident and the fact that it was not replaced during your stay. This does not reflect our level of service and care towards our guests, and we will be investigating what occurred to ensure that necessary measures are taken to prevent similar situations from happening in the future.

We sincerely appreciate your feedback as it provides us with the opportunity to improve. We hope to have the chance to welcome you back and demonstrate the quality and commitment that characterize our establishment.

Quality Department.

Olivier Palluet10
AVR. 2024
Parfait
Réponse du service qualité

Dear Oliver,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Paul Barrand10
AVR. 2024
We had a fabulous few days in beautiful Seville with Genteel homes . This was the second of their apartments we had stayed in and it did not disappoint . Within close walking distance to all the central attractions and lots of amazing bars , restaurants and tapas bars , even with my elderly parents in tow . The location could not be bettered . The apartment was exactly as described, the stairs being fairly steep though so maybe not suitable for small children . One of the terraces over looks the Alkazar gardens so we got to seeing the nightly light show for free which was a bonus . Would highly recommend
Réponse du service qualité

Dear Paul,


Thank you so much for your fantastic review. We´re thrilled to hear that you had a fabulous few days in beautiful Seville. It´s wonderful that this was your second stay with us and that the apartment lived up to your expectations. We´re delighted that you found the location convenient for exploring central attractions and enjoying the vibrant scene of bars, restaurants, and tapas bars. The view of the Alcazar gardens from one of the terraces sounds spectacular, and we´re glad you enjoyed the nightly light show. Your recommendation means a lot to us, and we would be honored to host you again in the future. Thank you for choosing us.

Amanda Adams10
MARS 2024
Amazing location. Very near the cathedral. Great for our group.
Réponse du service qualité

Dear Amanda,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Marianne Allardice10
MARS 2024
Amazing location! Steps from everything even public parking during Holy Week. Terrace overlooks to stunning alcazar gardens and is so peaceful. Apartment was just as described and spotless. Beds were good maybe a little hard but that’s bette for my back. Great for a short stay.
Réponse du service qualité

Dear Marianne,

Thank you for your kind words. We´re thrilled to hear that you enjoyed the amazing location of our apartment, especially during Holy Week, and that it provided convenient access to everything, including public parking. It´s wonderful to know that you found the terrace overlooking the stunning Alcazar gardens peaceful and that the apartment met your expectations. We appreciate your feedback about the beds and are glad they suited your needs. We hope to welcome you back for another great stay soon.

Carlos Peña cifuentes10
MARS 2024
En el centro histórico de Sevilla, perfecto para llegar andando a todos los lugares de interés
Réponse du service qualité

Estimado Carlos:

Nos sentimos verdaderamente honrados por su positivo comentario, y le damos las gracias especialmente por destacar la ubicación de nuestro establecimiento. Nos complace enormemente que esta haya añadido valor a su estancia. Esperamos poder servirle de nuevo en futuras visitas.

Kate McConnell10
MARS 2024
Amazing location and clean unit. Wed definitely come back!
Réponse du service qualité

Dear Kate,

Thank you for the glowing review. We´re thrilled to hear that you enjoyed our prime location and found our unit impeccably clean. We can´t wait to welcome you back on your next visit.

Ruben Marzal Pastor10
MARS 2024
Muy céntrico y acorde al anuncio.
Réponse du service qualité

Estimado Ruben: queríamos expresar nuestro más profundo agradecimiento por elegir nuestro apartamento para su reciente estancia. Su opinión es muy valiosa y esperamos que nuestras instalaciones y servicios hayan cumplido todas sus necesidades. Sería un absoluto placer tener la oportunidad de hospedarle nuevamente pronto.

Marie Vauzelle10
FÉVR. 2024
Exceptionnel !!! L’emplacement est magique, l’accueil adorable et attentif, la maison très propre et jolie, la literie excellente et la terrasse est au paradis. Merci !!!
Réponse du service qualité

Dear Marie,

Thank you so much for your exceptional review. We´re thrilled to hear that you had a magical experience at our location, and that you found our hospitality delightful and attentive. It´s wonderful to know that you appreciated the cleanliness and charm of the house, as well as the excellent bedding. And we´re delighted that you found the terrace to be a little slice of paradise.

Your kind words mean a lot to us, and we´re grateful for your appreciation. We´d love to welcome you back for another memorable stay.

Günther & Elisabeth Hegenbart10
FÉVR. 2024
Perfekte Lage direkt im Zentrum.
Réponse du service qualité

Dears Günther & Elisabeth,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards,
Quality Department

Maurice Breeman6
JANV. 2024
Prime location but Pablo is not friendly or helpful. At first he made it seem to be possible to do a late checkout but on the day we left it was not possible at all, even though the apartment wasn’t rented out the next 3 days. We couldn’t even leave our luggage behind. So we had to find a place to store that as we had an evening flight. Could have been more customer friendly there….
Réponse du service qualité

Dear Maurice,

Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced regarding the late checkout request and luggage storage.

While we strive to accommodate our guests´ requests to the best of our ability, we regret that we were unable to facilitate a late checkout on the day of your departure. Please understand that our apartments must be prepared for any last-minute reservations that we may receive, which necessitates adhering to our standard checkout times.

Additionally, as we do not have a physical reception, we are unable to provide luggage storage services. However, our team is always available to assist guests in locating nearby luggage storage facilities.

We appreciate your understanding in this matter and apologize for any disappointment caused. Your feedback is invaluable to us as we continuously strive to improve our services and enhance the overall guest experience.

Edith Dekker9
JANV. 2024
Met gezin naar Sevilla
Locatie is fantastisch, tegen het paleis aan en alles op loopafstand. Sfeervol huis, eigen badkamer bij slaapkamer.
Keuken aan de kleine kant.
Réponse du service qualité

Dear Edith,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences.

Regarding the kitchen, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site, also you can find this information in your booking confirmation when you make it.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future.
Warm regards,
Quality Department

Jacob Townsend10
DÉC. 2023
Right in the middle of everything - can walk just about anywhere. Plenty of room for parents and four kids. Pablo was at the house when we arrived, very helpful. Would definitely stay there again
Réponse du service qualité

Dear Jacob,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department

David McConeghy10
DÉC. 2023
I want to go back already. This place is top notch. Every room has its own bathroom. The living room is great for hanging out, but the real thrill is being in the heart of it all. It’s a 3min walk to the alcazar and cathedral. We bought souvenirs at local places nearby and saw a killer flamenco show just a 10min walk away. The tours coming past the area were a constant reminder of how central it is and valued by tourists. This place is perfect for families, or groups of friends traveling together. We had 3 generations and two adult couples and we all felt great with our own private areas. We went for Christmas, which was wonderful as Seville was decorated and there was a lovely Christmas market. The food is amazing. The city is wonderful and this place helped us fall in love with Seville and we will definitely return!
Réponse du service qualité

Dear David,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department

Gail Harrison10
DÉC. 2023
Can’t recommend this property and the staff enough.
Beautiful property. Immaculately clean and beautifully decorated. Perfect location. Perfect for our little group of friends.
Nothing
Réponse du service qualité

Dear Gail,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department

Zachary Gordon10
NOV. 2023
You can´t beat this location overlooking the Alcazar. One of the bedrooms even has the original wall from the old tower. 4 separate bathrooms for each bedroom were nice. Location was perfect for exploring Seville.
Réponse du service qualité

Dear Zachary,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department

Stephan Schwinn9
OCT. 2023
Évaluation sans commentaire.

Falko Krug10
OCT. 2023
Évaluation sans commentaire.

Françoise Andre10
OCT. 2023
Tout
Rien
Réponse du service qualité

Dear Francoise,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Kind regards,

Quality Department

Dumitru Gilcescu10
OCT. 2023
A beautiful place located on a quiet street, in the city center, having a common wall with the Real Alcazar. The view from the small terrace is magical. You can walk to all the sights and there are a lot of terraces and restaurants around. The representative of the host was very kind and the communication was very good. Pablo also helped us find a parking lot nearby, so that we could easily get to the accommodation with our luggage. I spent a wonderful stay here with my friends. Thank you Pablo!
Réponse du service qualité

Dear Dumitru,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department

Wutong Jiang10
SEPT. 2023
-位置:非常棒,虽然打车无法直接到门口、需要拿着行李走一段有点颠簸的石头路,但一抬头就是王宫。在露台上可以看到alcazar的庭院和水池,这真是太美了! -服务:非常棒!Alba提前到达并详细像我们介绍了一切。中间遇到一次在晚上10点多停电的情况,用whatapp电话能非常快速地联系到host并获得帮助。 -房间:非常有特色,虽然有一点点小和古老,但这正是老城中的特色! 总体而言我们度过了非常快乐的时光,感谢一切!
Réponse du service qualité

Dear Wutong, Thank you for your gracious review of your recent stay at our tourist apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again. Kind regards, Quality Department

Ben Weissfeld10
SEPT. 2023
Wow! 10/10, definitely the most unique apartment I’ve been at! View to the royal gardens from the balcony was super cool + the apartment itself was full of style. Would come again next time in Seville
Réponse du service qualité

Dear Ben,
Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,

Quality Department

robert jones10
SEPT. 2023
Apartment to be highly recommended!
Brilliant location for exploring city. Well maintained apartment and very spacious. Lots of room and a sun terrace at the top. If you are a larger than a couple party, this is the ideal space for you. Four bedrooms (all ensuite), kitchen and living room area as well as sun loungers on the roof!
Only climbing so many stairs to the roof sun area!
Réponse du service qualité

Dear Robert,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Kind regards,

Quality Department

Almudena Cárdenas10
SEPT. 2023
Évaluation sans commentaire.

Daniele Virgili10
AOÛT 2023
Tutto veramente ottimo, piccolo neo la difficoltà di arrivo con bagagli visto che l’alloggio si trova in un area pedonale si potrebbe agevolare il trasporto degli stessi.
Réponse du service qualité

Dear Daniele,
Thank you very much for your positive feedback on your recent stay in our apartment.

We are delighted that you enjoyed your stay and its excellent location in the heart of Seville´s historic center, right in front of the Alcázar.

It´s essential to mention that the apartment is located in one of the most iconic and historic areas of Seville, right in front of the Alcázar. Due to its exceptional location, accessing it by car is challenging, as it´s in the heart of the city´s pedestrian zone.

Nevertheless, we want to ensure your convenience during your stay. Just a short walk away is the "Avenida Roma" parking facility, which provides a solution for parking your car securely during your visit.

We hope you still had an enjoyable stay in Seville, and we look forward to welcoming you again.

Kind regards,

Quality Department

Michael McCay10
AOÛT 2023
The property was perfect for a large family with children and the management team was excellent.
Réponse du service qualité

Dear Michael,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Kind regards,

Quality Department

Billy Bishop10
AOÛT 2023
Great apartment in the centre of Seville. Nice terraces and good views into the gardens of the Alcázar.
Réponse du service qualité

Dear Billy,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Kind regards,

Quality Department

Ashley Piotrowski10
AOÛT 2023
Vrbo España
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Great House with terrace. Casa Alcazar
Número de reserva #139555000

Star
Star
Star
Star
Star

Apartment was perfect for our group of 8, with 4 bedrooms each with en suite bathrooms. Location could not be beat in the heart of the Old quarter. The apartment is literally built on the wall of Alcazar, and the balcony gives a private view into the grounds. Amazing at night to see it and in the morning before the tourists have access. Would absolutely recommend this unit to everyone. We were two families and it was perfect for our little humans!
Réponse du service qualité

Dear Ashley,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Kind regards,

Quality Department

Francesco Palazzi10
AOÛT 2023
Ottima casa per passarci una settimana con amici e familiari.
Réponse du service qualité

Dear Lorenzo,
Thank you for staying at Casa Alcazar. We´re delighted to hear that you enjoyed your time with us. Your positive feedback is greatly appreciated and motivates us to continue providing exceptional experiences for our guests. We look forward to the possibility of hosting you again in the future.
Kind regards.

Quality Department Manager

Xavier Faivre10
JUIL. 2023
Évaluation sans commentaire.

Juan Diego Linares Vera10
JUIL. 2023
Évaluation sans commentaire.

Miguel Angel Diaz Santana10
JUIL. 2023
Great place to stay! It is exactly as pictured. The host was very helpful with everything.
Réponse du service qualité

Dear Manuel,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Sameer Moosa6
JUIL. 2023
The place was very nice and Pablo was an amazing host and showed us places to go. However, a couple of the showers were very cold, and our electricity went out the last night we were there. The location is perfect for Seville tourists, though!
Réponse du service qualité

Dear Sameer,
We would like to express our heartfelt gratitude for selecting our apartment as your accommodation choice. We are truly sorry for any inconvenience you encountered during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret falling short of your expectations. We sincerely hope that you will give us another chance to serve you, and we promise to make every effort to exceed your expectations on your next visit.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Kasira Ahmad10
JUIN 2023
Beautiful home with so much character! Shared a wall with the Alcazar and can view part of their grounds from the patio, also had a 2nd roof patio. It was a little hard to locate as cars can’t approach directly, but the locals were amazingly helpful. Didn’t take more than 5 minutes to locate. The pathways are stone so dragging the suitcases was bumpy but well worth it as the place was lovely (less than a 5 min walk). The representative who welcomed us was super sweet and kind. You can easily walk to the city, restaurants, and important sites.
Réponse du service qualité

Dear Kasira,
Thank you for your lovely review. We are delighted that you enjoyed the character and charm of the home, as well as the stunning views from the patios. We appreciate your understanding regarding the location and are glad that you had a positive experience overall. We hope to welcome you back soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Gina Nascimento5
JUIN 2023
este apartamento foi péssimo porque estava inundado de baratas mas fomos compensados com um pedido para mudar de apartam
localização
cheio de baratas
Réponse du service qualité

Dear Gina, thank you for taking time to share your comments regarding your recent stay in our apartment. We sincerely regret reading that you found cockroaches in the first apartment where you were. We have in place a regular pest-control plan and of course work hard on a daily basis to avoid their presence within our grounds, however at certain times of the year, depending on the climatology, the presence of insects is unfortunately unavoidable. We are glad to know that our team gave you an answer to the problem offering you a new apartment and we hope your stay has been more pleasant in this new location. While we deeply regret that this stay did not meet your expectations, we appreciate your patience and understanding. Your feedback helps us improve and provide the excellent experience we aim for every guest to have. We hope that you´ll afford us another opportunity to serve you, where we can truly showcase experience you deserve. Thank you once again for choosing us.

Jose L.H. Campos Quality Department Manager.

Lee Hall10
JUIN 2023
This place is wonderful. Great location, lovely house, great host.
Réponse du service qualité

Dear Lee, We would like to take a moment to express our sincere appreciation for choosing our apartment for your recent stay. Your choice of accommodation holds great importance to us, and we are delighted that we had the opportunity to serve you. We hope to have the chance to welcome you back and provide you with another outstanding experience. Please let us know if there is anything we can do to make your future visits even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Lee Hall10
JUIN 2023
This place is wonderful. Great location, lovely house, great host.
Réponse du service qualité

Dear Lee,
Thank you for your kind review. We´re delighted to hear that you enjoyed your stay and our hospitality. We hope to welcome you back soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Rachel Irwin9
JUIN 2023
Amazing Seville Group Getaway
Amazing location - right in the middle of the main attractions (Alcazar, Cathedral, etc) and in the quaint old quarter yet still quiet and private in the apartment. Everything is extremely walkable. AC was very good to have. Loved the mix of modern and quaint. Great space for a group of friends - having 4 bathrooms was super nice!
Réponse du service qualité

Dear Rachel,
We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay. Your generous feedback inspires and encourages us to continuously strive for excellence in our services. We look forward to having the opportunity to serve you again in the future.

Jose L.H. Campos
Quality Department Manager

Amy10
JUIN 2023
This is an incredible find! One of the bedrooms shared an ancient stone wall with the Real Alcazar, and the terrace looks right into the Alcazar gardens! Right in the center of everything in Sevilla, but since it is on a pedestrian street it is still quiet. You can walk in just a few minutes to the major sights, as well as restaurants, bars, etc. We were dropped off at Plaza Santa Cruz by taxi, which is only a few minutes´ walk to the house.
Réponse du service qualité

Dear Amy, We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your oppinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.

Jose L.H. Campos
Quality Department Manager

griffiths sally9
MAI 2023
Stylish stay in the heart of the old city. Great for a group of friends.
Superb location, charming old house on 3 floors with 2 terraces, one overlooking the Alcazar gardens. A visiting peacock. Lovely ambiance.
Being an old property, the rooms are quite small and there is no nearby motorbike parking. However, the location and charm far outweigh the inconveniences.
Réponse du service qualité

Dear Griffiths,
worthwhile

Jose L.H. Campos
Quality Department Manager

Denise Hoffman-Fuchs10
MAI 2023
Love love love this location! Amazing place! Thank you!!!
Réponse du service qualité

Dear Denise,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.

Jose L.H. Campos
Quality Department Manager

Gillian Chambers9
MAI 2023
perfect location and great accommodation in the old palace walls
fab location overlooking the palace gardens. great top floor space
There was nothing to dislike. some doors were creaky and some window shutter catches didn’t work. could do with more cups and glasses and to supply kitchen bin bags (hopefully useful feedback). all minor though - we had a great time
Réponse du service qualité

Dear Gillian,
Thank you for taking the time to leave a review of your stay with us. We are pleased to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will work to address your concerns. Thank you again for your review, and we hope to have the opportunity to welcome you back soon.

Jose L.H. Campos
Quality Department Manager

Olivier De Hertogh10
MAI 2023
Petite maison dans le centre piétonnier de Séville, littéralement adossée au jardin de l´Alcazar avec lequel elle partage un mur. La terrasse fleurie (petite mais charmante) donne d´ailleurs sur le jardin : formidable pour un petit-déjeuner, ou un verre en soirée. L´endroit est proche de tout, à 2 minutes à pied de l´Alcazar et de la cathédrale, mais en même temps très calme. 4 vraies chambres avec chacune douche et wc, cuisine fonctionnelle (un peu petite si l´on y séjourne à 8, mais nous étions moins nombreux et c´était parfait...), et living lumineux au dernier étabe donnant sur les 2 terrasses. Parfait pour un city trip de quelques jours à Séville ! Hautement recommandable !!! L´accueil a aussi été particulièrement flexible et réactif. Merci :-)
Réponse du service qualité

Dear Olivier,
Thank you sincerely for selecting our apartment as your temporary home. We are truly grateful for your trust in us, and we hope that your stay was comfortable and enjoyable. We are excited about the possibility of hosting you again and providing you with another remarkable experience. Please know that we are committed to surpassing your expectations on every subsequent visit.

Jose L.H. Campos
Quality Department Manager

Caroline Armstrong10
AVR. 2023
this was our fourth visit to Seville and definitely the best accommodation have stayed in. The location is wonderful right in the historic centre with everything in walking distance. We travelled as a group of 4 couples so all 4 bedrooms having their own bathroom was a real bonus. The beds were comfortable and our linen and towels were changed during our week long stay. We were met by Carlos who showed us round and answered our questions and gave us recommendations for restaurants and tapas. We loved the terraces and the view of the Alcazar gardens. I hope to return here some time.
Réponse du service qualité

Dear Caroline,
thank you for your kind feedback about your stay with us. We´re delighted to know that you found the location of our apartment to be convenient, and that you enjoyed the stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Rebecca Blake10
AVR. 2023
Fabulous property with views over the Alcazar gardens.
The balcony at the property overlooks the gardens of the Alcazar. The house was clean and well equipped. Paula was knowledgeable and replied to texts. An amazing location!
Réponse du service qualité

Dear Rebecca,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Francois Note8
AVR. 2023
Évaluation sans commentaire.

Sharon Brennan10
MARS 2023
Amazing location and incredible to have a balcony looking into Real Alcazar - such luxury to have a bathroom each and every room is decent - no one had to accept a ‘dud’ one.
Réponse du service qualité

Dear Sharon,
Thank you for this heartwarming review after your stay. We are delighted to know that you found the house comfortable and convenient for your stay in Seville. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Mads Bernstorn10
MARS 2023
Évaluation sans commentaire.

Myriam Velasquez10
MARS 2023
The most pleasant & charming stay!
Location, property, surrounding areas!!! Absolutely fantastic!!!!!
There is nothing we didn´t like!!!!!
Réponse du service qualité

Dear Myriam,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodations is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Cyril Pujol10
FÉVR. 2023
Tres bel appartement tres bien situé au calme, propreté impécable et aménagement sympa. La cuisine est un peu petite pour y manger tous en même temps mais est tres bien équipée.
Réponse du service qualité

Deat Cyril,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

BELEN OCHOA GUTIERREZ8
FÉVR. 2023
Casa estupenda, pero nos faltó calor¡
La casa está situada en el corazón de Sevilla, cada habitación tiene su cuarto de baño y la facilidad de contactar para resolver problemas.
La casa estaba muy fria y los aparatos de aire no funcionaban correctamente. Tampoco habia ropa extra para camas.
Réponse du service qualité

Estimada Belén:
Agradecemos sus comentarios después de su reciente visita. Dado que siempre tratamos de mejorar, sus comentarios son cruciales para nuestro éxito futuro. También le damos las gracias por habernos dado la oportunidad de asistirle con la calefacción cuando trajo el problema a nuestro conocimiento; de haber sabido que necesitaba más ropa extra, hubiéramos estado encantados de asistirle también.
Una vez más le damos las gracias por haber elegido nuestra casa para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Jose L.H. Campos
Director de Calidad

Antonio Hidalgo Otamendi10
JANV. 2023
Évaluation sans commentaire.

Luke Duggan10
JANV. 2023
What an amazing place. Great apartment...with a bedroom that literally shares a wall with the palace on the other side. The host was fantastic. Perfect location. Much appreciated.
Réponse du service qualité

Dear Luke,
We are delighted that you enjoyed our apartment and our hospitality. We look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Matthew Mosher10
JANV. 2023
Beautiful house in a great location right next to the Alcazar. Nice character and a good size for a group. Would highly recommend.
Réponse du service qualité

Dear Matthew,
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk to the Alcazar and other places in the city. Thank you for the recommendation as well, we look forward to receiving you again in the near future.

Jose L.H. Campos
Quality Department Manager

Eduardo Videche8
JANV. 2023
La ubicación del apartamento es inmejorable. Solo por eso vale la pena. La única observación es en cuanto a la calefacción, no funciona bien por medio de las unidades de A/C.
Réponse du service qualité

Estimado Eduardo:
Estamos sinceramente agradecidos por el tiempo que ha dedicado en compartir su opinión sobre su reciente estancia en nuestro apartamento. Su opinión nos ayudará a continuar mejorando la calidad de nuestros servicios. Gracias por hacernos llegar sus observaciones acerca de la calefacción. Es a través de comentarios como este que podemos aprender qué aspectos podemos mejorar para hacer que nuestros huéspedes se sientan como en casa. Esperamos poder volver a recibirle pronto en uno de nuestros apartamentos.

Jose L.H. Campos
Director de Calidad

Steve Barron10
DÉC. 2022
Lovely house in the back streets of a lovely city. 8 of us spent a perfect week over new year. House is easy and very nicely done. Small kitchen and eating area was fine for us. Plenty of great eats around the corner. Hosts very responsive. Highly recommend.
Réponse du service qualité

Dear Steve,
Thank you for choosing our apartment fo New Years and for such a wonderful review. We are very happy that you had a lovely stay with us.

Jose L.H. Campos
Quality Department Manager

Juan Antonio Piña Muñoz10
DÉC. 2022
Évaluation sans commentaire.

Marina Velasco10
DÉC. 2022
The place was really charming. The location was perfect, close to everything. The apartment was clean, warm and had everything in the description. We won’t hesitate to recommend it!
Réponse du service qualité

Dear Marina:
Thank you for this heartwarming review and for the recommendation. We hope to welcome you again in the near future.

Jose L.H. Campos
Director de Calidad

Liang Seng Wong7,9
NOV. 2022
Évaluation sans commentaire.

Patrick Rothenbusch6,7
NOV. 2022
Relación precio-calidad no adecuada.
Ubicación excepcional.
Aparte de su ubicación el alojamiento no ofrece ningún confort o otro atractivo.
Réponse du service qualité

Estimado Patrick:
Aunque sentimos profundamente escuchar que no disfrutara al máximo de su experiencia en nuestro apartamento, ya que nos esforzamos día a día en convertir cada estancia en algo inolvidable, agradecemos el tiempo dedicado a compartir esta información con nosotros. Sin duda creemos que siempre hay margen de mejora y su opinión constructiva es muy valiosa.

Siendo nuestro principal compromiso y objetivo la satisfacción de nuestros clientes, nuestro equipo de gestión, junto con los jefes de departamento, comprueban regularmente nuestras propiedades con el fin de garantizar el cumplimiento de nuestros altos estándares de calidad; es por eso que nos entristece leer que el apartamento donde se alojó no cumpliera con sus expectativas. Nos hubiera encantado ser conocedores de los inconvenientes que le causaron malestar para poder ayudarle a mejorar su estancia y esperamos tener el placer de darle la bienvenida de nuevo en su próxima visita para recuperar su confianza, animándole a señalar cualquier inconveniente que pueda aparecer, comprometiéndonos por nuestra parte en hacer todo lo posible para asegurarnos de que tiene unas fantásticas vacaciones con nosotros.

Una vez más, gracias por compartir su opinión con nosotros.

Jose L.H. Campos
Director de Calidad

Tom Halberg9,2
NOV. 2022
Évaluation sans commentaire.

Patrick FROUART9,2
NOV. 2022
Ideal location, central, quiet, clean. Each room has its own bathroom and toilet gNice loungeg2 Terraces including one overlooking the alkalar gardens!
Some Toilet seat to change Malfunction of one flush It would be desirable to specify that specific switches in the bathrooms need to be pressed to get hot water after a few minutes
Réponse du service qualité

Dear Patrick,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Casa Alcazar apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once more we thank you for sharing your feedback with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Léna Albert8,7
NOV. 2022
bon séjour
Réponse du service qualité

Dear Lena, Thank you for this heartwarming review of your stay with us, we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Debbie McLaggan9,3
OCT. 2022
The accommodation was absolutely excellent, beautifully equipped place, perfect quiet central lovely location. There were 7 of us and the top level provided very sociable seating with doors to 2 balconys. the mid-level has a small open kitchen which was very well equipped. The information on the airbnb site could be updated as the number given for Pablo gave no response - but the company dealing with the booking provided a contact number and were excellent and met us at the accomodation and provided very useful information about excellent local restaurants which we tried, the balcony photo could also be updated as this was now grown over but still charming and there was another sunny balcony. A super place we would use this again- thank you!
Réponse du service qualité

Dear Debbie, Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.

Jose L.H. Campos
Quality Department Manager

Amaia Méndez Rueda10
OCT. 2022
la situación y la tranquilidad
Réponse du service qualité

Estimada Amaia:
Estamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos para su visita a Sevilla. Esperamos poder darle la bienvenida de nuevo muy pronto.

Jose L.H. Campos
Director de Calidad

Donna Barber9,3
OCT. 2022
Really beautiful house, great location. Absolutely perfect for our stay. It was in the old part of the city, so no cars allowed in roads around, which was lovely, but keep in mind the taxi won’t be dropping you off at the door. But easy walking distance to everything you wanted to see. Lovely little terrace over looking the Real Alcazar, they have extra folding chairs so all 5 of us could squeeze in up there. The 5 of us could fit around the kitchen table, but you probably could not fit many more around. All the rooms were lovely, the shower in the en-suite on the ground floor double bedroom had restricted headroom, fine for me, but might be a problem for taller people. I would definitely recommend the accommodation, and would stay again if coming back to Sevilla. Check in and queries are handled by an agent that deals with a large number of properties, very efficient, but the answers they give may not be specific to the property. They were not aware there is somewhere to leave luggage just a couple of doors away, the tourist information office, when we asked they directed us to somewhere quite a distance away.
Réponse du service qualité

Dear Donna, First of all I would like to thank you for taking the time to write a review. Your feedback gives us an excellent opportunity to improve, and keep providing the best service possible. We also like to take the opportunity to thank you for highlighting the central location of the house to the main attractions of the city, having one of the few terraces in the city overlooking the gardens of the Real Alcazar. Finally, we always suggest some concierge services near to you, but it is always nice to know of the existence of new and handier places. We are grateful to you for bringing this to our knowledge. Kind regards, Jose L.H. Campos

Anna Banchikov6,7
OCT. 2022
The location and scenary were great, in the middle of the old city, next to the Alcazar and Cathedral.
There were a few downsides. First, there is no accessibility to the property by car. It is a 5 minutes walk from a near square, not very comfortable with luggage or for people with disabilities. In addition, there is no option for a late check out, and nowhere to leave the luggage, except a luggage store which is 700 meters away. It was very disappointing. We also had to throw out garbage ourselves and if you want cleaning it is an extra charge. The house is smaller than expected, but the rooms are quite spacious. Living room is on the last floor which isn´t very comfortable. The kitchen is nice and big.
Réponse du service qualité

Dear Anna,
First of all we want to thank you for sharing your experiences at our apartment and for highlighting its wonderful location just next to the Real Alcazar. As it is common in the heart of the oldest quarter of the city and due to the nature of the streets, access on foot is required as cars cannot drive through the narrow streets.
We are sorry that the apartment was booked for the day of your check-out and this had to be at 11am as stated on the advertisement. Our dedicated cleaning team takes good effort to present the apartment for the next guests with the same high standards it was presented to you.
Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests´ experiences among us and we hope you will visit us again in the future.
Jose L.H. Campos
Quality Department Manager

David Sola Jimenez10
OCT. 2022
Évaluation sans commentaire.

Dori Garfield9,7
OCT. 2022
Great location and plenty of room for 6 adults. The terraces are not really usable (large one has a slopped floor and small one is overgrown w vines). Check in/out and all communication was easy. We enjoyed our stay and would recommend to others

Rhonda8,8
SEPT. 2022
Évaluation sans commentaire.

Edouard Rappaz9,7
SEPT. 2022
Super appartement, idéalement situé et organisé (4 chambres avec SDB, deux terrasses, dont une petite géniale avec vue sur l´Alcazar). Parfait pour 8 personnes !
Réponse du service qualité

Thank you Edouard for your kind feedback. We are glad to know that our Alcazar House met your group´s expectations on this occasion and we look forward to seeing you again soon.

Aija T.
Quality Department

Nigel Preston9,7
AOÛT 2022
Great location for bars and restaurants
Réponse du service qualité

Dear Nigel, thank you for your feedback. We are delighted to know that you enjoyed our prime location. We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

João Pedro Silva Cabo Verde10
AOÛT 2022
Localização perfeita e o apartamento era fantástico
Réponse du service qualité

Dear João Pedro, thank you for your kind review of our apartment. We definitely look forward to serving you again in the future.

Aija T.
Quality Department

João André Freitas9,6
AOÛT 2022
Évaluation sans commentaire.

Prisque Navin10
AOÛT 2022
La maison est située juste contre les murs de l’Alcazar dans la vieille ville, pas accessible en voiture mais idéalement située dans une jolie petite rue calme et proche du centre ville. Le logement est très accueillant et agréable et l’accueil de Sam aussi.
Réponse du service qualité

Dear Prisque, thank you very much for your feedback. We are happy to know that you enjoyed your stay in our excellent location and unique sevillien house.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Keyvan Rahmatian10
AOÛT 2022
Incredible location with the Alcazar literally sharing a wall with the property!
Réponse du service qualité

Dear Keyvan, thank you very much for your kind fedback. It is always a pleasure to know that our guests went home with great holiday memories of their stay in our unique location.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Anne-Sophie Dessillons10
JUIL. 2022
jolie maison très bien placée dans les ruelles piétonnes à deux pas de l’alcazar et de la cathédrale. la vue sur l’alcazar est vraiment chouette. le salon du haut est tres agréable aussi.
Réponse du service qualité

Dear Anne-Sophie, we are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our location and the great view from the apartment.
It would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Summer Carrillo10
JUIL. 2022
Our family loved staying at Pablo´s listing! We were a group of 9 with two small children. The home is three stories, which the kids loved. The stairs are small and narrow so if that´s an issue, beware. However, there are two bedrooms with bathrooms downstairs. It was very hot in Sevilla while we were there, however, the air conditioning in the home kept us cool. The location cannot be beat. You walk out your door and you are in the midle of small windy roads and steps away from the historical attractions. Getting to the house was a little difficult because the house is located in a pedestrian area only (however this is very nice once settled in!). Therefore, the cabs had to drop everyone off a little bit away from the entrance. So if traveling with multiple taxis, make sure to all choose one drop off location together. Overall the home was beautiful, comfortable and so close to everything. We would absolutely stay here again! Highly recommend!
Réponse du service qualité

Dear Summer, thank you very much for choosing our propery. We are glad to know that the stay with us made a positive vacation memories for you.
We really appreciate your detailled feedback and recommendations to our future guests.
Next time you visit our city, we would love to have you stay with us again!

Aija T.
Quality Department

Oksana6,3
JUIL. 2022
+ Location
- A/c not adequate for summer temps. Downstairs sink clogged. Downstairs bedroom was stinking possibly because of dirty a/c.
Réponse du service qualité

Dear Oksana, thank you very much for staying with us and for taking the time to share your personal experience.
We are sincerely sorry to read your concerns regarding your stay, we always strive to provide high standard services, especially regarding the cleaning as we are fully aware that it is one of the most important aspects of of the stay for our guests to feel 100% comfortable in our apartments. For a future ocasion please do not hesitate to contact our team to point out any service imperfection, the team will respond quickly addressing the issue and correct any situation that is not in accordance with our established standards.
We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija T.
Quality Department

Ben Hulse10
JUIL. 2022
Incredible location and great amenities
This is a very well outfitted, spacious apartment that shares a wall with the gardens of the Real Alcazar. Checkin was a breeze and the representative provided excellent recommendations for restaurants. Highly recommended.
Réponse du service qualité

Dear Ben, thank you for making us your choice accommodation on this occasion and for taking the time to review your stay. We are glad to know that you had a memorable stay in our property in a unique location.
It would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Chandan9,2
JUIL. 2022
the location is perfect!
Réponse du service qualité

Dear Chandan, we appreciate your feedback. Thank you for taking a moment to highlight the unbeatable location of our property.
It would be a pleasure to welcome you back anytime you plan a visit t Seville.

Aija T.
Quality Department

Nancy9,7
JUIN 2022
Perfect location, very central and beautiful place.
Réponse du service qualité

Dear Nancu, thank you for making us your choice accommodation for your stay in Seville. It was apleasure to assist you and we hope to meet you soon again.

Aija T.
Quality Department

Karianne10
JUIN 2022
Sentral beliggenhet.
Réponse du service qualité

Dear Karianne, thank you very much for reviewing your stay in our Alcazar House. We are glad to know that you enjoyed our excellent location in the heart of Santa Cruz neighborhood.
We look forward to serving you again in the future.

Aija T.
Quality Department

Laura Palmer10
JUIN 2022
Location, location, location

This property was in the best neighborhood in Sevilla. The bed rooms are on the small side and the property is very vertical so know that. Lovely, bright decor and lots of windows. The one upper deck is on a slant which is as kind of odd and made it less usable and the other small balcony has an amazing view of the alcazar but The owners should update the furniture on that deck because it’s one of the prime parts of this property. I would definitely stay here again and seriously you cannot get better in terms of location.
Réponse du service qualité

Thank you Laura for your kind feedback.
We are glad to know that you had a memorable stay in our superior location which offers and easy access to many key sites in the city and definitely gives great local feel.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Sian10
JUIN 2022
8 of us stayed at this lovely property. It’s location is fantastic for the centre of Seville. We loved all being able to sit in the lounge upstairs together, and wow the terrace! Looks over the spectacular Alcazar gardens, great sitting out for coffee! I think it’s tremendous to have 4 bedrooms all with good en-suites and showers. Everything from being met and checking in was great. The Taxi drops you a five minute walk away, as cars aren’t allowed. Highly recommend.
Réponse du service qualité

Thank you Sian for taking the time to review your stay in our Alcazar House. We are glad to know that you enjoyed your stay in our apartment so much and we are grateful for your kind recommendation to other guests.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Christian10
JUIN 2022
Un séjour extraordinaire dans un logement idéalement placé au fond d´une impasse tranquille. La terrasse avec vue sur le jardin de l´Alcazar était mon endroit préféré. Quelle vue exceptionnelle à Séville!!!!! Pablo est toujours disponible et réactif pour répondre à toutes les questions. Je recommande très vivement de passer de très bons moments dans son logement proche de tout et très bien équipé. Une salle d´eau dans les 4 chambres est un énorme plus. Une très grande envie de revenir pour continuer de découvrir cette magnifique ville Encore merci Pablo.
Réponse du service qualité

Thank you very much Christian for taking the time to review your stay with us in such a detailled way. We highly appreciate your comments and we are glad that you enjoyed your stay in our exceptional Alcazar House and its location.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Sarah10
AVR. 2022
Great location perfect for seeing the sights of Seville.
Réponse du service qualité

Thank you Sarah for sharing your personal experience in our Alcazar house in the privilege location.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Diana10
MARS 2022
De locatie was fantastisch, middenin het wandelgebied. Echt downtown! De locatie was echt super schoon. Elke slaapkamer had een eigen badkamer, echt fantastisch
Er viel niks tegen.
Réponse du service qualité

Dear Diana, thank you very much for your positive feedback. We are glad to hear that the house met your expectations and you had a memorable stay in Seville.
Hope to have the possibility to meet you in near future again.

Aija Teilane
Quality department

Fiona9,7
MARS 2022
Stunning location with views over the Alcazar Gardens from the terrace. Very comfortable house. Wonderful City and recommend for a multigenerational get together. Something for everyone. A bit tricky to find at first but very much worth it.
Réponse du service qualité

We are always pleased to read that our guests have gone home with great memories of their vacations and we are so grateful for the time and effort you put into sharing your personal experience in our property with us and other guests.
Thank you for your review, and we look forward to serving you again soon.

Aija T.
Quality Department

Maria Isabel9,6
MARS 2022
Paz y tranquilidad en pleno Barrio de la Judería.
La ubicación es unica. Una joya dentro del barrio de la Judería y con vistas al Alcazar. Te envuelve de lleno en el centro de la ciudad. Los recovecos, las calles empedradas, el muro vista de una de las torres del alcazar dentro de la casa te trasladan a otra epoca. Las terrazas son increíbles ( sobre todo la que da a los jardines del alcazar) y por las mañanas el repique de campanas te ambienta y te da la sensación de estar en un pequeño pueblo en vez de una gran ciudad. Cada habitación tiene su baño dentro. Tiene sabanas y toallas incluidas junto con gel y champú. El personal es majísimo y muy disponible. Pudimos tener las llaves antes ya que no había entradas la noche anterior.
La casa es grande pero las habitaciones son pequeñas. La habitación de matrimonio se ubica en la planta baja y vienen ráfagas de olor de alcantarilla o de fosa aséptica. Creo que no tiene mucha solución pero se debería de cerrar ese cuarto o advertirlo antes ya que el olor es muy fuerte a ratos. Sugerencia: La cocina podría estar equipada con un microondas para calentar rapido y una cafetera de capsulas.
Réponse du service qualité

Estimada Maria Isabel, muchas gracias por sus detallados comentarios sobre su experiencia en nuestra Casa Alcazar. Gracias por destacar la ubicación única y la comodidad de la propiedad. También agradecemos sus palabras positivas sobre nuestro personal, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Sobre el tamaño de las habitaciones, son originales de la vivienda. Se trata de una casa con encanto en el casco antiguo y se ha mantenido la distribución inicial. También nos gustaría aprovechar la oportunidad de confirmar que la casa cuenta con microondas. Nos hubiera gustado que contactase con nosotros durante su estancia para poder asistirles con cualquier duda que tenga. Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas. Aija Teilane Departamento de Calidad

Ella10
MARS 2022
We really enjoyed our stay and found the house to have everything we needed! Would love to come back and would definitely recommend to others! We loved Seville and the location of this place could not have been better!

Roberta9
FÉVR. 2022
Perfect for group.,We were 8 person. Hot water perfect!! Only the kitchen table is for 4 person. But if you stay only few days to visit Siviglia is perfect

Emilie10
FÉVR. 2022
Superbe - très recommandable
Situation géographique parfaite(!), vue sur les jardins de l´Alcázar Très belle maison Très spacieux étant donné que nous étions quatre - chacun sa chambre et salle de bains
Peut être légèrement bruyant mais n´empêche pas non plus de dormir Cuisine pas très bien "achalandée"... avec que peu de fourniture au niveau nourriture

Sander9,7
FÉVR. 2022
Perfect place in a perfect location. The balcony of the apartment is literally on top of a wall from the Alcázar palace which an amazing view over te gardens.
Réponse du service qualité

Dear Sander, thank you for your wonderful review. It is such a pleasure for us to read that you enjoyed this unique property and have a great vacation memories.

Thank you for taking the time to give us your feedback. We really appreciate it and hope to see you again in the future.

Aija Teilane
Quality Department

Andre10
FÉVR. 2022

Caroline8,8
JANV. 2022
inesquecível.
Casa com muito charme, localizada em imóvel histórico.
pouco espaço para acomodar roupas e bagagens
Réponse du service qualité

Thank you for choosing our unique property for your stay in Seville.

We highly appreciate your comments regarding your personal experience with us and we hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

Maximas from Minskas8,3
JANV. 2022
Отлично, но нужно слегка доработать напильником.
великолепное расположение, историческое здание, балкон с видом на сады алькасар. тихая улочка, хоть и рядом могут толпы туристов. хорошая коммуникация при заселении.
тесновато, не работал wifi (указанный ключ сети не принимался ни одним из устрройств), мусор нужно выносить самому, не проблема, но вот только контейнер указанный в инструкции - отсутствовал.
Réponse du service qualité

Thank you very much for your feedback. We hghly appreciate your comments.

We are glad to hear that you enjoyed this unique property and we are sorry for any imperfections you experienced during your stay. Also, we would like to point our that our teamis always available in case you need any assistance or information, it is a pleasure for us to assist our guests.

We hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

Balog10
DÉC. 2021
alles
mull musten wir am letzten tag selber jegentwo bringen

Irina10
DÉC. 2021
Évaluation sans commentaire.

Johan10
OCT. 2021
Évaluation sans commentaire.

Patricia Vázquez Perala10
SEPT. 2021
Un apartamento muy bonito en mitad del caso histórico, muy grande y cómodo.

Ayman10
JUIN 2021
L’appartement est nickel , très bien situé je le recommande

Jessica10
AVR. 2021
This was a wonderful house in a beautiful location. Throughly recommend.

María10
MARS 2021
Estupenda ubicación y mucho encanto

Angel10
FÉVR. 2021
Un sitio para repetir.

Nathalie10
NOV. 2020
Au top! Magnifique terrasse donnant sur les jardins d’alcazar Emplacement idéal Literie au top! Bref génial.

Tammie10
NOV. 2020
Amazing location. Wow.

Tammie10
SEPT. 2020
Amazing location!

Brian10
FÉVR. 2020
A fantastic place and perfectly sited to explore Seville - I will be going back!

Benjamina9,3
FÉVR. 2020
Amazing location, as the house is actually part of the Alcazar wall. The house is on 3 floors, with 2 bedrooms on the 1st floor and 2 on the 2nd along with the kitchen. 3rd floor is the living room and terraces. Each bedroom has its own bathroom which is great when travelling with several families. The street is a dead end, so beware noisy tourists getting lost at 2am under your windows and waking you up laughing and talking while checking their GPS.

Rob10
FÉVR. 2020
Alcazar House was a wonderful choice of a place to stay during our vacation to Seville. It was spacious, comfortable and immaculately clean and had such personality that we regretted it when we had to leave. It offered 2 outdoor areas, but our favorite was the beautiful little patio overlooking the park. It´s only a short stroll through the lovely neighborhood to the Cathedral, restaurants, and the Alcazar is truly right next door. We were more than pleased with our delightful accommodations.

Lichen10
FÉVR. 2020
房子位于中心地带,有专门服务小姐姐在一个小广场等候,开车时候要注意导航,不要错过路口,一旦错过,绕个圈要6分钟。设施齐全,小阳台对着皇家城堡的后花园。离大教堂的广场只有5分钟路程,非常方便。如果有下次的话,一定还要住。

Eric10
FÉVR. 2020
This location was excellent. We had an amazing time and the area was top notch.

Kelly10
JANV. 2020
Our stay here was easily our favorite in Spain, and one of the best apartments I´ve stayed in ever. The location is amazing and we were given some great local tips for bars and restaurants. Each room has its own bathroom which is so wonderful. We wished we could stay longer.

Victor9
JANV. 2020
Todo bien un poco ruidoso por la ubicación
Réponse du service qualité

Muchas gracias por su comentario Vcitor. Lametamos que que hubiera ruido durante su estancia, tenga en cuenta que la casa se ubica en pleno centro de una ciudad con mucha vida como es Sevilla y es muy difícil estar completamente en silencio. No obstante, esperamos que pudiera disfrutar durante su estancia. Fátima - responsable de calidad de Genteel Home

Marina10
JANV. 2020
Excelente ubicación y atención. La casa amplia y cómoda para familias grandes. Muy buena opción.

Vicky10
JANV. 2020
The house is situated right by the Alcazar with stunning views from the terrace, was the perfect place to stay in Seville. All the bedrooms had en-suite a and the communal space was perfect for the eight of us for a long weekend in Seville, would definitely recommend this gorgeous house.

Angela10
JANV. 2020
Fabulous apartment in brilliant location- plenty of space for 7 of us and Seville was such a wonderful city.

Sylvie10
NOV. 2019
Everything was better than expected, from the location to the cleanliness and local facilities. Thanks for everything, we can’t wait to come back!

Julian10
NOV. 2019
Great everything

Lindsay10
NOV. 2019
Brilliant location - right by the Alcazar walls and 5 minutes walk from the Cathedral. Spacious and very clean apartment. Lovely balconies but no sun after early morning as they faced North. Beautiful view of the Alcazar garden feom the smaller balcony. Well equipped kitchen but no microwave (which we wouldn´t have wanted anyway) Easy checkin and prompt replies to an issue we had with the water - it was all sorted in 5 minutes. A really lovely place to stay and enjoy this beautiful city.

Ann10
NOV. 2019
The house is as beautifull as on the pictures. The location is super, near the Alcázar. We had a wonderfull time in the house and in Sevilla

Roberta10
OCT. 2019
What an incredible place to stay! Sevilla is an amazing city but staying here made it even better! A lovely property with so many amenities and we loved the balcony that looks out over the gardens of the alcazar. It was very central and even with 2 80+ year olds we managed to walk everywhere due to the central location! Would definitely stay again.

Mathilde10
OCT. 2019
Super logement, spacieux et propre! Tres bien placé pour tout faire a pied. Excellent accueil de l´hôte. De quoi passer un bon séjour.

Tom10
AOÛT 2019
Great location, and close to everything. Lots of space for my large family. The larger terrace on the side was a bit unusable because of the air conditioners and the heat of a Seville day, but I suppose that’s Seville for you. The view of the small patio facing the Alcazar was amazing. Would definitely stay here again.

Sid10
AOÛT 2019
We had a wonderful stay at this apartment right next to the Alcazar. Highly recommended.

Michael10
AOÛT 2019
Perfect located, super communication with the agency, good price, clean and fully equipped. Highly recommendation

Emma10
AOÛT 2019
Fantastic place which exceeded expectations - 2 lovely balconies 1 over looking the gardens- great location, lovely and clean and very spacious- highly recommended

Jeff9,8
AOÛT 2019
This apartment is spectacular in its location. Truly one of the best places to stay in all of Seville. You have a truly amazing view into the Alcazar palace grounds and at night we saw peacocks wandering around after the public had left. The apartment is probably going to appear smaller in person than it appears in the pictures. We were a groups of 5 and easily managed. Having 8 might be a challenge but very doable. Lots of restaurants only a minute away and for walking it is in an ideal place. Transportation to and from was ok. Taxis will drop you in the square just a three minute walk away. Bus and tram are only a few minutes away. Each bedroom has AC and its own bathroom. Bedrooms are very functional and all but one shower is very nice. The forth shower is odd because of the placement and tall people will want to avoid. The street while quiet has its share of tours and groups that are outside the front door. Some blocked the door a few times but was not something that took away from the location. There is a significant ant problem as a previous review noted and while we were told it was dealt with they were everywhere in the kitchen and bedrooms off the kitchen. Communication with the host and his staff was good and they did communicate their apology and said they were trying to get an exterminator in but that never happened. Even with this problem the apartment which is hundreds of years old is probably the most interesting location in Seville. We would easily rent again!

Mary10
AOÛT 2019
We chose this apartment for our annual girlie break because of the amazing location. It exceeded all of our expectations. Not only was the location near to all amenities, it was also very close to the cathedral and the Alcazar. The roof terrace at the property overlooked the Alcazar gardens and this was amazing especially to see the sun rise. The apartment was spotless. The lounge area was stylish and comfortable and there was everything we needed in the kitchen. The fact that there were four bathrooms was especially appreciated by a group of five ladies. We had a great 3 night break.

Maria Eugenia Garcia10
JUIN 2019
Totalmente recomendable.
Todo excelente! Ubicación, decoración, comodidad. Felicitaciones!

Oliver9,8
MAI 2019
Todo perfecto. Un lujo la ubicación y la terracota que da nada menos que sobre los jardines del Alcázar.

France10
MAI 2019
La maison est trés bien située dans Seville, dans une petite ruelle typique. Elle est trés bien décorée, et on se sent rapidement chez soi. C´est trés propre et trés bien équipé.

Gillian10
AVR. 2019
Gorgeous apartment in a perfect location overlooking Alcazar Palace gardens, close to the Cathedral and near many bars and restaurants. Comfortable beds in rooms each with private bathrooms. Lovely lounge in which to relax after sightseeing in this beautiful city. Worked well for 3 couples staying and would highly recommend.

Samantha10
AVR. 2019
Pablo´s place was beautiful. It was a perfect oasis in Sevilla. My family and I really enjoyed the outdoor spaces for sharing meals and drinking wines which overlooks the garden of the Alcazar. Location is very central, but is on a quiet street. Would definitely come back and recommend!

Fiona10
AVR. 2019
A lovely house , four of us girlies stayed for 5 days with a bedroom and bathroom each, lovely and clean, plenty of towels , very well equipped, nice to have cleaning products, not all rentals supply them. Seville is an amazing city with so much to discover. Alcazar House is the perfect location to explore from .. highly recommended 😍
Thank you Genteel Homes

Piji10
AVR. 2019
Todo perfecto. La ubicación de la vivienda es inmejorable, con vistas al Alcázar. Eso sí, tendrás que hacer camino con las maletas andando dado que es peatonal. La casa es como se muestra en las imágenes.

Suzanne10
MARS 2019
Beautiful apartment, fantastic location. I don’t think you could get a better location in Seville, quiet streets in the heart of the old town with a great choice of bars and restaurants nearby. The little terrace overlooks the gardens of the Alcazar which feels like such a privilege. The apartment was spotlessly clean and tastefully decorated. There were 6 of us, which was perfect for the space. I would recommend this home and stay here again. Thank you.

Honor10
MARS 2019
This must be the very best place to stay in Seville for exploring the historic city centre. You can easily walk everywhere and come back home to a comfortable and beautiful space with your own balcony and a view into the Alcazar gardens. Everything was handled with great efficiency and charm. We had a wonderful stay in Casa Alcazar - thank you very much. It must be the very best place to stay for exploring Seville and we have already recommended it to friends. The small problem with the bathroom door was fixed quickly and efficiently by the very nice staff from Genteelhome.

Duarte10
MARS 2019
Super apartment, great location, charming features.

Yolanda10
FÉVR. 2019
The house is amazing in all the ways you can imagine ( location , decoration, cleaning, confortable, technology). I have to say that all of us ( we were 8 girls ) think the same : the house is lovely and the location it can’t be better , it is in one of the nicest areas of Sevilla

Enrico10
FÉVR. 2019
Casa meravigliosa ben curata e in posizione super centrale!

Teresa10
FÉVR. 2019
A beautiful and perfectly situated home. Transfers arranged smoothly and a warm welcome on arrival. Superb little terrace and perfectly close to all the main sights and the fabulous tapas bars, but in a quiet street. We loved it!

Arnaud10
JANV. 2019
Ruim appartement in de muur van het koninklijk paleis. Op 5 minuten loopafstand van de kathedraal en toch ´s nachts absolute stilte. Het appartement heeft 2 terrassen, 1 klein terras met uitzicht op de paleistuin en een groot terras met uitzicht op daken. Airco in alle slaapkamers aanwezig. Snelle communicatie met verhuurder. Kortom een prima appartement voor een groep van max 8 personen.

Johanes9,5
JANV. 2019
Tolles Haus direkt am Königspalast inmitten des ehemaligen Judenviertels. Leider ist ein Schlafzimmer wegen des Geruchs nicht so wohnlich, ansonsten passte alles.

Andreas10
JANV. 2019
Super gelegen in der Altstadt von Sevilla. Jedes Zimmer mit eigenem Bad. Küche sehr gut ausgestattet.

Annette10
JANV. 2019
Die Wohnung ist wunderschön, zentral gelegen und der Ausblick in den Garten des Alcazar ist spektakulär! Die Wohnung ist sehr sauber, sehr gut eingerichtet und die Matratzen sind überaus bequem. Wir waren begeistert und kommen gerne wieder!

Steven10
DÉC. 2018
An extraordinary location! The house shares a wall with the Royal Alcazar and has a view from one of the two terraces of the royal gardens. There is easy walking to all the interesting sites in the historic center. Each room has a private en suite bath and individually controlled heating/cooling. The house has excellent internet too. And our hosts were attentive and responsive throughout our visit. We are already planning a return to Sevilla (there is so much to see and do) and we hope to stay in the same house.

Evie10
DÉC. 2018
We had such a great stay at the Alcazar house. It´s in an amazingly central location with four great en suite bedrooms. The house has been done so beautifully, retaining it´s character but with modern fixtures and fittings, and was sparkling clean. We´d definitely love to come back!We had such a great time - thank you for your hospitality

Andrew9,5
NOV. 2018
Lovely location and stylish house BUT nearest car access is 10 mins walk away. If you want to cook, the kitchen is a bit lacking. We did enjoy our stay.
Réponse du service qualité

hank you very much for your review Andrew! It’s great to know you had a pleasant stay and enjoyed your time in our apartment! The apartment is located wall to wall with the Alcazar Palace, looking directly to its gardens, one of the oldest parts of the city, on the Jewesh quarter, and as it happens in other cities with the same type of quarters, it´s impossible to park, and this is whywe give recommendations of parkings close to the apartment. We hope you and your family have loved Sevilla, and would be pleased to have you back!

Candida10
NOV. 2018
Muy bien ubicado y limpio. Fácil comunicación. Nos facilitaron dejar las maletas en su oficina a nuestra llegada. Recomendamos 100%

Gideon10
NOV. 2018
Was een super verblijf op een super mooie locatie! Echt een aanrader!!

Sophie10
NOV. 2018
Extraordinary location with a view to the Alcazar’s garden. A wonderful appartment with charm and comfort (each room has its own bathroom x4). A great sense of service : a place where you feel pampered! ? L’équipement est impeccable, l’accueil et les attentions parfaites : un grand merci pour ce très bon séjour!

Carmen10
NOV. 2018
Todo bien, el acceso no es lo más fácil con niños pero luego estás en todo el centro de Sevilla. Apartamento cuidado y bonito decorado.

José9,8
NOV. 2018
Todo limpio y listo. La situacdión inmejorable

Elyane10
NOV. 2018
Très bel appartement, très bien situé,au calme.Nous avons passé un excellent Week-end, l´appart était propre, calme et très bien situé Merci à Lola et Esther ,gentillesse et réactivité, au petit soins pour nous

Lyn10
OCT. 2018
We had an amazing time at the Alcazar House, the location was perfect and the house had everything we needed. We were a group of 6 and there was plenty of room for us all. A wonderful place and we hope to go back and see more of Seville - perfect!

Dhandapani10
OCT. 2018
Unbelievable location. The apartment´s right next to the palace! Had great fun!

Jan10
SEPT. 2018
We really enjoyed being there, everything was just perfect and the view from our terrace into the gardens of the Alcazar Palace was amazing. In fact we all agreed that we never before stayed at a more unique place. Our group consisted of 4 people so everyone had his own bed- and bathroom, which is really convenient.

Jayne10
SEPT. 2018
This property exceeded expectations. The location was fantastic. Quiet, yet within a hair´s breadth of the cathedral. Plenty of shops nearby and one excellent cafe selling the best sangria in Seville. Five of us stayed in the property which provided space. If you were a party of 8 - which the property allows for, you might find space restrictive but for a weekend it would be fine. The kitchen had every conceivable appliance you could ask for . Additionally, washing - up liquid, dishwasher tablets, washing powder tablets, ice, cooking oil, shower shampoo/gel and coffee was provided. Due to the stairs and balconies I do not think it suitable for young children. But for adults it is super cool. We would definitely stay here again.

Malik9,3
AOÛT 2018
Très bel appartement ! Quel dommage d’entendre toutes les conversations des passants et les travaux depuis nos chambres !
Réponse du service qualité

Merci beaucoup pour votre commentaire Malik!. Nous sommes heureux de savoir que vous avez apprécié votre séjour dans notre appartement. Nous regrettons que vous ayez été dérangé par le bruit de la rue. Séville est une ville avec beaucoup de vie et un peu d’agitation est parfois le prix à payer pour un endroit aussi magnifique que celui de notre maison. Genteel Home Team

Tracy10
AOÛT 2018
Awesome, great location and looks right into the gardens of the castle

Pramilla9,8
AOÛT 2018
This was an amazing house...with gorgeous views of the Real Alcazar from the quaint terrace. The host welcomed us at the house and was very gracious and helpful. Very stylish decor, well equipped kitchen and I loved that we could walk to all the sights. Plus the proximity to Barrio Santa Cruz, restaurants and shops made our stay memorable. I fully recommend this place and I may go back again!

Rocío10
AOÛT 2018
La mejor experiencia que tuve reservando apartamentos, es preciosa, súper bien ubicada y perfecta

Clemens10
JUIL. 2018
Excellent place with great views over the Alcazar gardens. The place is very well maintained, modern with en suite bathrooms for every room, clean and very conveniently located - and, on top, very good value for money. A total catch. Highly recommended for groups visiting Seville.

Megan10
JUIL. 2018
Wonderful place! We had a truly wonderful experience and couldn´t get enough of the views into the royal gardens.

Michèle8
NOV. 2017
Appartement trop petit pour 8 au niveau de la partie commune pour la prise des repas nous ne tenions pas à 8 autour de la table odeurs nauséabondes dans 2 salles de bains seulement 2 poeles "petit modèle "pour 8 ustensiles pour cuisiner insuffisant
Réponse du service qualité

Merci beaucoup de votre commentaire. Cela nous aide toujours à améliorer notre service aux clients. La Casa Alcázar est en fait une petite maison typique du quartier Santa Cruz, au centre ville de Sevilla. C´est pour cette raison qu´on doit bien comprendre cet aspect, puis qu´il s´agit d´une maison avec charme et histoire, mais c´est n´est pas une grande maison moderne entouré d´une ambience rurale. Malgré cela, la Casa Alcázar dispose de 4 chambres, 4 salles de bain complètes, une cuisine confortable et une très bonne salle. Tout rénouvélé et nouveau. En fait, on a eu des séjours pour 8 personnes et les guests sont toujours très satisfaits. Bien sûr, si vous nous l´auriez communiqué, on vous aura fourni des utensils de cuisine nécéssaires tout de suite. En tout cas, on vous remercie beaucoup votre visite et on est ravis de savoir que vous avez profité votre séjour.

carol chapman10
NOV. 2017
Everything about the apartment was wonderful. Location was exceptional. The furnishings and beds were comfortable, and everything was very clean.

Michael9,5
NOV. 2017
A really excellent apartment in the centre. Extremely well located with easy access to all that Seville has to offer. Beautiful views over the gardens. If a relaxing day is needed there are two balconies. One for taking in the garden views on one for privately catching the sun. Highly recommended.

CORINNE10
JUIL. 2017
Superbe maison typique dans le quartier de santa cruz avec une très jolie vue sur les jardins de l´alacazar depuis la petite terrasse. En plus la maison est très bien équipée et très bien climatisée .L´accueil a été très chaleureux et nous avons eu des explications sur la situation des monuments et quartiers de la ville par rapport à notre situation, ainsi que des bonnes adresses de restaurants et de spectacle de flamenco. Aussi , la situation centrale de la maison permet de visiter tous les sites de Séville à pied, de faire du shopping car très proche des rues commerçantes et de profiter de la vie nocturne.Je recommande vivement la maison si vous voulez profiter de la ville de Séville jours et nuits.

Marlene Sanabria10
MAI 2017
Todo estaba muy limpio, bien decorado y con La Cocina bien equipada. La terraza con vista al Alcázar es encantadora. La pasamos muy bien y volveremos

Marlene Sanabria10
MAI 2017
Todo estaba muy limpio, bien decorado y con La Cocina bien equipada. La terraza con vista al Alcázar es encantadora. La pasamos muy bien y volveremos