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Appartement
Encarnación

Séville · La Encarnación

9,5 (169 évaluations)


1-6
Personnes

3
Chambres

2
Salles de bain

120 m2
Surface

À propos du logement

L’appartement Encarnación a été entièrement rénové et redécoré, composé de deux chambres doubles avec deux lits simples chacune 0,90 mx 2,00 m et une troisième chambre avec lit double 1,50 mx 2,00 m. Il y a aussi deux salles de bain complètes et une toilette.

La cuisine est moderne et entièrement équipée avec tout ce dont vous avez besoin.

Le salon est spacieux, confortable, avec beaucoup de soleil. Il est meublé en détail suivant un style neutre mais chaleureux et luxueux, comme celui de tout l’appartment. Il dispose également d’un canapé-lit double donnant l’appartement une capacité jusqu’à 8 personnes.

L’appartement est situé dans la Plaza de la Encarnación, connue sous le nom ’Las Setas’ (Les Champignons) par le travail artistique de Metrosol Parasol, auquel vous pouvez monter et profiter d’une vue magnifique de Séville.

A proximité il y a de nombreux bars et restaurants qui servent la meilleure cuisine andalouse, et est également à distance de marche de toutes les attractions culturelles comme la Cathédrale, la Giralda, l’Alcazar, etc.

Climatisation Centralisée
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Étage 1er Étage
Ascenseur Disponible
Canapé-lit Une place
Fibre optique Gratuite
Cafetière Capsules
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> VUT/SE/02877


>
La réservation de chaque hébergement Genteel Home inclut l’offre d’expériences ou d’activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d’informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
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Code de réduction
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Avez-vous des questions ou des doutes sur le logement ?


Demande d’informations

Voir sur la carte

Évaluation de la propriété

9,5 (169 Évaluations)

Emplacement
9,6
Qualite
9,5
Nettoyage
9,6
Personnel
9,4
Équipements
9,5
Recommandable
9,6

Votre avis nous intéresse


Avis de nos clients

Jorge Gomez Gutierrez10
MAI 2024
Todo
Nada
Réponse du service qualité

Dear Laura:

Gracias por sus amables palabras y por compartir su experiencia. Estamos emocionados de saber que tuvo una estancia cómoda. Sería un placer darle la bienvenida de nuevo en el futuro.


Departamento de Calidad.

Catherine Cole10
MAI 2024
We loved our stay here! The location was phenomenal, we were able to walk to everything. Check in was seamless and the place itself was very spacious. Comfortable beds and so nice to have laundry. Would highly recommend!
Réponse du service qualité

Dear Catherine,

Thank you so much for your wonderful review! We are thrilled to hear that you loved your stay and found the location to be phenomenal. It’s great to know that the check-in process was seamless and that you enjoyed the spaciousness, comfortable beds, and laundry facilities.

Your recommendation means a lot to us, and we are delighted that you had such a positive experience. We hope to have the pleasure of hosting you again in the future.

Laurie Colwell10
AVR. 2024
Perfect Apartment in Seville

The apartment was perfect. Everything was above our expectation from the management staff to location. We walked to everything. It was the perfect location. Would definitely rent again. Thank you for everything.
Réponse du service qualité

Dear Laurie,


Thank you for your wonderful feedback. We´re thrilled to hear that you found our apartment perfect and that it exceeded your expectations. It´s delightful to know that our management staff and the location contributed to making your stay enjoyable. We´re pleased to hear that you would consider renting from us again. Your kind words are greatly appreciated, and we look forward to welcoming you back in the future.


Quality Department.

Amy Fung9
AVR. 2024
Excellent location. Clean n bright.
No dryer.
Réponse du service qualité

Dear Amy,

Thank you for your feedback. We´re delighted to hear that you enjoyed our excellent location and found our apartment clean and bright.

Regarding the absence of a dryer, we apologize for any inconvenience this may have caused. We understand the importance of having certain amenities available during your stay. We would like to inform you that information about the appliances available in our apartments, including the absence of a dryer, can be found on our website.

Your feedback is valuable to us as we continuously strive to improve our services. We hope that despite this inconvenience, you had an enjoyable stay with us. If you have any further questions or concerns, please don´t hesitate to contact us.

Quality Department.

Simone Potini10
AVR. 2024
Everything was perfect
Réponse du service qualité

Dear Simone,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Iara Patricia Lopera Arregui10
MARS 2024
Cuando volvamos a Sevilla, repetiremos alojamiento. Nos ha gustado mucho.
Réponse du service qualité

Estimada Iara Patricia:

Gracias sinceramente por seleccionar nuestro apartamento como su hogar temporal. Estamos realmente agradecidos por su confianza en nosotros y esperamos que su estancia haya sido cómoda y placentera. Estamos entusiasmados con la posibilidad de hospedarle nuevamente y brindarle otra experiencia notable.

Lisa Pancini10
MARS 2024
Abbiamo soggiornato in gruppo con bambini. L´appartamento si trova in centro, posizione comodissima per esplorare la città. è dotato di tutti i comfort ed era pulito perfettamente. Consigliato!
Réponse du service qualité

Dear Lisa,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Mario Delgado10
MARS 2024
Our stay in this place was amazing, very spacious, clean, well decorated and had all the amenities we needed. Very spacious bedrooms bathrooms, great view and everything was very accessible. The only thing was that to find the exact entrance was a little difficult, but the owner was very communicative, and somebody was sent to us in a timely manner and explained everything and gave us a tour of the place in a very pleasant way. We felt it was a very safe spot. Will definitely recommend and absolutely will consider to staying in this location again. They only cons will be the noise was a little loud in the bedrooms specially the one in the front, which was the window facing the main street, but it was not something too disturbing. Overall, we had a great experience.
Réponse du service qualité

Dear Mario,

Thank you for your glowing review! We´re thrilled to hear that you had an amazing stay with us. We´re delighted that you found our place spacious, clean, well-decorated, and equipped with all the amenities you needed. We appreciate your feedback about the difficulty finding the entrance, and we´re glad our communication and assistance were helpful. Regarding the noise, this depends a lot on external agents such as the time of year or festivities held in the area, even so, we will review the soundproofing to make appropriate improvements and ensure a more peaceful stay for our guests. We are glad that despite these minor inconveniences you enjoyed your stay. We look forward to welcoming you back in the future.

Alin Nicolae10
FÉVR. 2024
Superrrr!!!!!
Réponse du service qualité

Dear Alin,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Nerea Andonegi10
FÉVR. 2024
Todo. Un acierto total
Réponse du service qualité

Estimada Nerea,
Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.
Saludos cordiales,
Departamento de Calidad

Ji Hyun Ji Hyun10
FÉVR. 2024
깔끔하고 위치좋고 가성비 최고에요~~
Réponse du service qualité

Dear Ji Hyun,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department

Magdalena Gawron-Kiszka10
JANV. 2024
Évaluation sans commentaire.

Taja Jordan10
JANV. 2024
Very good apartment, at an extremely good location in seville. It was very clean, during our 1 week stay they changed the towels and bed linens. Location is very central, you can walk to every attraction. Great tapas bar just around the corner (next to carrefour express). the agency was very responsive and accommodating, they helped us with every need with had. Very much recommend.
Réponse du service qualité

Dear Taja,

Thank you for your glowing review. We´re thrilled you enjoyed our centrally located and impeccably clean apartment in Seville. It´s wonderful to hear you found our service responsive and accommodating. We´re delighted you appreciated the convenience of our location and nearby tapas bar. We look forward to welcoming you back and ensuring another fantastic stay.

Sandra Quilis10
JANV. 2024
El apartamento súper cómodo para tanta gente, grande y muy bonito. Fiel a la descripción y a sus fotos. La recepción nos la hizo Victor, fue muy amable. Cuando volvamos, sin duda sabemos dónde hospedarnos.
Réponse du service qualité

Estimada Sandra,
Estamos extremadamente agradecidos por su detallada reseña y particularmente por sus amables palabras hacia nuestro dedicado personal. Nos llena de gran alegría saber que los esfuerzos de nuestro equipo han sido apreciados y han impactado positivamente su estancia. Sus generosos comentarios nos inspiran y alientan a esforzarnos continuamente por la excelencia en nuestros servicios. Esperamos tener la oportunidad de atenderle nuevamente en el futuro.
Saludos cordiales,
Departamento de Calidad

Claudia Barbier10
JANV. 2024
Great flat in very centric location
Réponse du service qualité

Dear Claudia,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department

Jennifer Bell10
DÉC. 2023
This apartment was very spacious, clean and just as described. Easy walking distance to all the attractions, shops and restaurants. It was perfect for our family after a long day of exploring Sevilla to come and relax. The staff communicated very well in advance and leading up to our stay and offered suggestions and help. Very pleased with their service. The Plaza de la Encarnación was busy especially because it was Christmas holiday time, but the apartment was private and comfortable. The front room faced the Plaza so you did hear the plaza and city very late but we played sound machine sounds and were able to sleep without a problem. The back 2 rooms were very quiet. The beds were extremely comfortable as well. Nice market and convenience shops nearby. Would definitely recommend for family or group of travelers.
Réponse du service qualité

Dear Jennifer,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department

Cedric Binet8
DÉC. 2023
le logement est parfaitement situé, accès direct à la Setas et aux ruelles pour accéder à la cathédrale. Le bémol est le bruit de la chambre côté rue. Sinon rien à redire, nous avons eu besoins de réserver un taxi et Axel a été très réactif et nous en a trouvé un à bon prix. très bon hôte je recommande
Réponse du service qualité

Dear Cedric,
We are grateful for your positive review highlighting our apartment´s central location.

Additionally, we regret any disappointment regarding sound isolation. External noise may vary and depend on the time of year as well as festivities taking place in the city center. Nevertheless, we will review and consider necessary improvements to the soundproofing system to ensure our guests have a peaceful rest.
We appreciate your kind comments and are committed to ensuring a better experience on your next visit.
Kind regards,
Quality Department

Sonia Fernández Martín8
DÉC. 2023
Muy bien ubicado. Grande. Con sitio perfecto para 8 personas. Limpio. En la habitación que da a la plaza se duerme peor por el ruido. Pero en general todo correcto 👌
Réponse du service qualité

Estimada Sonia,
Le agradecemos sinceramente por tomarse el tiempo para compartir sus positivas impresiones.

Aunque el ruido externo escapa a nuestro control y puede variar según la temporada o época del año, nos comprometemos a revisar y mejorar el sistema de insonorización del apartamento para garantizar una experiencia más tranquila para futuros huéspedes. La comodidad de nuestros huéspedes es nuestra máxima prioridad.
Saludos cordiales,
Departamento de Calidad

Bruna Ferreira10
NOV. 2023
A acomodação é extremamente confortável. A localização é excelente. E a equipe que nos recebeu foi muito educada e atenciosa
Réponse du service qualité

Dear Bruna,

Thank you for your delightful review. We´re thrilled to hear that you found our accommodation extremely comfortable and enjoyed the excellent location. Our team is dedicated to providing polite and helpful service, and we´re pleased they left a positive impression on your stay. Your feedback is truly appreciated. We look forward to welcoming you back for another wonderful experience.

Quality Department.

Bruna Ferreira10
NOV. 2023
A acomodação é extremamente confortável. A localização é excelente. E a equipe que nos recebeu foi muito educada e atenciosa
Réponse du service qualité

Dear Bruna,

Thank you for your wonderful review. We´re delighted to hear that you found our accommodation extremely comfortable, appreciated the excellent location, and had a positive interaction with our polite and helpful staff. Providing a memorable experience for our guests is our priority, and we´re thrilled that we could contribute to your enjoyment. We look forward to welcoming you back on your future travels.

Quality Department.

Noelia Tramullas Fernandez10
NOV. 2023
Apartamento cerca del centro, con todo lo necesario y muy limpio. Es muy grande, hemos estado 6 adultos y 3 niños y hemos estado muy bien.
Réponse du service qualité

Estimada Noelia:

Le estamos sinceramente agradecidos por tomarse el tiempo de compartir sus impresiones, y valoramos especialmente su mención sobre la excelente ubicación de nuestro apartamento y la amplitud del mismo. Su satisfacción es nuestra meta y nos llena de orgullo haber cumplido con sus expectativas. Será un placer recibirles de nuevo en el futuro.

Jacqueline John5
NOV. 2023
The location was fabulous.
I think the property needed attention. Not as clean as it could have been
Réponse du service qualité

Dear Jacqueline,

Thank you for your feedback and for recognizing the central location of our appartment Encarnación.

We sincerely apologize for the issues you mentioned regarding cleanliness. This does not meet our usual standards of cleanliness and quality, and we assure you that we will take steps to address these issues thoroughly. Guest satisfaction is of the utmost importance to us, and we will work closely with our cleaning team to ensure a more impeccable experience in the future.

Once again, thank you for your feedback and we hope to have the opportunity to host you again in the future, offering you a more satisfactory stay and according to our high standards of quality and cleanliness.

Quality Department.

Pia Logiovane10
NOV. 2023
Super buena ubicacion. Literalmente frente a las setas de sevilla. Desde ahi se puede ir caminando a todos lados. En la esquina hay parada de taxi tambien. Pablo en todo momento se mantuvo en comunicación con nosotros. El departamento lindo, limpio y comodo. Volveria!
Réponse du service qualité

Estimada Pia,
Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.
Saludos cordiales,
Departamento de Calidad

Stelios Malakoudis10
OCT. 2023
Perfect, Beautiful, Clean, Comfortable! This house is awesome! It has everything you need and much more! The place of the house is aside of the “Setas de Seville” and is very close to the market and monuments. Thank you very much for your hospitality. I would definitely choose this place for my next visit to Seville.
Réponse du service qualité

Dear Stelios,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Kind regards,
Quality Department

Patricia Gebauer10
OCT. 2023
Beautiful, clean and very comfortable and spacious apartment for our group of five in a good and safe location within walking distance of all the sights. The beds and linen were comfortable and of good quality and the kitchen had everything we needed including a Nespresso and washing machine. There are many good restaurants, cafes and supermarkets nearby and the very nice Mercado de la Encarnación is just opposite the apartment at the foot of Las Setas. Communication with Pablo before and during our stay was excellent. Great Airbnb experience and perfect for our short stay in Seville!
Réponse du service qualité

Dear Patricia,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards,
Quality Department

Yuliya Zaichenko10
OCT. 2023
We loved our apartment so much! The apartment is very modern, spacious and beautifully decorated. The kitchen is very well equipped with all the necessary appliances. The location is great, right in front of Las Setas de la Encarnación.
The only thing that could be improved is the speed of the communication with the team.
Réponse du service qualité

Dear Yuliya,
We´re delighted to hear that you loved your apartment and enjoyed its modern, spacious, and beautifully decorated features. It´s great to know that the well-equipped kitchen and the fantastic location in front of Las Setas de la Encarnación added to your positive experience.

We appreciate your feedback on the speed of communication with our team. While we typically aim to be responsive, it seems that there may have been room for improvement in this regard during your stay. Your comments are important to us, and we´ll use them to enhance our communication process and ensure an even better experience in the future.

Thank you for choosing our apartment, and we hope to host you again on your next visit.

Best regards,
Quality Department

Antonella Grando6
OCT. 2023
Una camera da letto è rumorosissima perché si affaccia sulla piazza de la Encarnacion al primo piano! Ti comunicano l´esatta posizione della struttura soltanto lultimo giorno, dopo che hai già pagato
Réponse du service qualité

Dear Carlo and Antonella,
We appreciate your feedback about your stay in our apartment. We apologize for any inconvenience caused by the noise in one of the bedrooms. We understand the importance of providing a peaceful environment for our guests, and we take this matter seriously. We will certainly review the sound insulation in that particular bedroom to see if improvements can be made.

Thank you for your comments, and we hope you had an otherwise enjoyable stay in Sevilla. We would be delighted to welcome you back and provide a more pleasant experience in the future. Your comfort and satisfaction are of utmost importance to us.
Kind regards,
Quality Department

Josefina Grau de Hernández9
OCT. 2023
Excelente piso, muy bien equipado, céntrico, y muy cómodo! Nos encantó!
Réponse du service qualité

Estimada Josefina,
Le agradecemos mucho por compartir su reseña positiva. Nos alegra saber que disfrutó de su tiempo con nosotros. Su satisfacción es nuestra prioridad y esperamos tener la oportunidad de atenderle nuevamente en un futuro cercano.
Saludos cordiales,

Departamento de Calidad

Fabiola Berrocal10
OCT. 2023
Lo recomiendo al 100%, te sientes como en tu hogar. Súper céntrico de todo y la limpieza impecable.
Réponse du service qualité

Estimada Fabiola,
Nos sentimos sumamente honrados por sus amables palabras y le agradecemos de corazón que haya elegido quedarse en nuestro establecimiento. Es un inmenso placer poder servirle y contribuir a que su estancia sea memorable.
Saludos cordiales,

Departamento de Calidad

Florence Morin8
AOÛT 2023
Logement très propre et confortable. À pied des attractions principales. Quartier agréable avec plein de restos à proximité. Parfait pour une petite famille comme nous. Cependant, c’est plutôt bruyant comme le logement donne directement sur « Las Setas ». Bouchons conseillés pour la chambre avant. Et pour l’arrivée, on doit absolument communiquer par téléphone avec l’agence pour la remise des clés, ce qui complique un peu l’arrivée des voyageurs internationaux sans téléphone. Nous avons beaucoup aimé notre séjour chez Pablo.
Réponse du service qualité

Dear Florence,
Thank you for your feedback. We´re glad to hear that you found the accommodation clean and comfortable and that you enjoyed the central location close to major attractions and restaurants. We apologize for any inconvenience caused by the noise from "Las Setas." It´s worth noting that such noise disturbances are not common, but as you mentioned, it can be busier in the evenings, especially during the summer months when more people are out and about. Regarding the key handover process, we understand that it might be challenging for international travelers without a phone, and we´ll consider ways to make this process more convenient. We´re pleased to know that you enjoyed your stay with us.
Kind regards,

Quality Department

Agudelo Olarte Ana Maria9
AOÛT 2023
Ubicación!
El aire no tenía suficiente fuerza y alcanzaba a hacer calor lo cual en verano es agotador.
Réponse du service qualité

Querido Agudelo,
Agradecemos sinceramente su comentario sobre su estadía en nuestro apartamento. Lamentamos mucho que haya experimentado algunos problemas durante su estancia, y le pedimos disculpas por cualquier inconveniente causado. Valoramos sus comentarios y los utilizaremos para mejorar nuestros servicios en el futuro. Esperamos tener la oportunidad de recibirlo nuevamente en el futuro para que pueda experimentar la mejor versión de nuestro alojamiento.
Saludos cordiales.

Jose L.H. Campos
Director de Calidad

Davide Mastromarino10
AOÛT 2023
Évaluation sans commentaire.

Anonymous7
JUIL. 2023
The accomodation had everything that we needed and was located close to shopping areas and restaurants. No reception area, but great communication regarding check-in and locating the property.
The water leaked out from the shower
Réponse du service qualité

We appreciate you taking the time to write a review. We´re sorry to hear about the difficulties you faced during your stay. Your feedback is important in helping us improve. We´re grateful for your comments and assure you we will address your concerns.

Jose L.H. Campos
Quality Department Manager

Stephen Mowbray10
JUIL. 2023
Évaluation sans commentaire.

Ryan MacDougall10
JUIL. 2023
Regular communication with hosts. Coordinated arrival. He was there before we arrived. He told us about the apartment, showed us around and gave us local recommendations.
No complaints
Réponse du service qualité

Dear Ryan,

Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.

Jose L.H. Campos
Quality Department Manager

Shebicad Miah8
JUIN 2023
Loved our stay here. I thought the kitchen may benefit from some additional amenities - such as a cleaning spray/cloth to wipe down and hand towel as makes it a little easier to clean :)
Réponse du service qualité

Dear guest,
Thank you for your feedback. We appreciate your suggestion and will definitely consider adding those amenities to improve the guest experience. We´re glad you enjoyed your stay overall and hope to host you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Ruairidh Campbell10
JUIN 2023
The Airbnb was ideally located and perfectly catered to the six of us. Pablo was very responsive, friendly and offered great local recommendations.
Réponse du service qualité

Dear Ruairidh,
Thank you for your wonderful review. We´re thrilled that you enjoyed the ideal location and amenities. Pablo and our team are always here to assist you with great recommendations. We hope to host you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Carlos Samaniego10
JUIN 2023
Great apartment to stay. Centrally located, impeccable. Would definetly stay here over and over again
Réponse du service qualité

Dear Carlos.
Thank you for your kind review. We appreciate your positive feedback and would be delighted to host you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Sonja Prins10
JUIN 2023
We enjoyed our stay a lot in this beautiful modern clean apartment in the center. Comfortable beds, good showers, airco everywhere, fully equipped, good wifi, three toilets also convenient. As it is in the middle of the plaza de la encarnacion, you can hear quite some noise from outside in the bedroom on the front. So earplugs are advised.
Réponse du service qualité

Dear Sonja, We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.

Jose L.H. Campos
Quality Department Manager

Catherine Dumont10
MAI 2023
apartamento muy elegante, muy bien diseñado. equipamiento muy bien situado en pleno centro. se puede ir andando. un poco ruidoso en las noches solo para la habitación que se encuentra en frente de la plaza. pasamos una estancia excelente.
Réponse du service qualité

Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.
Javier S.V. Quality Department.

Anna Ludwikowska9
MAI 2023
Évaluation sans commentaire.

James Pabon10
MAI 2023
Excelente piso en el centro histórico de Sevilla, perfecto para caminar y visitar todo los sitios de interés que Sevilla tiene q ofrecer
Réponse du service qualité

Estimado James. Estamos muy agradecidos por sus amables palabras sobre su reciente estadía en nuestro apartamento. Estamos encantados de que haya disfrutado de la ubicación conveniente y el ambiente acogedor. Gracias por elegirnos para su estadía, y esperamos darle la bienvenida de nuevo pronto. Javier S.V. Departamento de Calidad.

Saurabh Soparkar10
MAI 2023
If I would ever come back to Seville, I would stay at this beautiful and most strategically located big apartment. Next to the impressive Metrople Perasole and in walking distance from every major attraction. Apartment is very spacious, clean and comfortable to spend quality time. Great experience..
Réponse du service qualité

Dear Saurabh,
Thank you for your kind review! We´re thrilled to hear that you had a great experience staying at our spacious, clean, and comfortable apartment. We´re glad you appreciated its strategic location near major attractions and the impressive Metropol Parasol. We look forward to welcoming you back if you ever return to Seville!
Kind regards.
Jose L.H. Campos
Quality Department Manager

Geoffrey Morris10
MAI 2023
Spacious clean apartment. Excellent location
Réponse du service qualité

Dear Geoffrey,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Jose L.H. Campos
Quality Department Manager

Debora Cabrini9
MAI 2023
Muito bom
O AP é super confortável, espaçoso, iluminado
Um cheiro ruim na cozinha e terraço
Réponse du service qualité

Dear Debora,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.

Jose L.H. Campos
Quality Department Manager

Helena Gabriel10
AVR. 2023
THANK YOU!
Réponse du service qualité

Dear Helena,
thank you for your kind words about your stay at our apartment. It´s truly rewarding to know that our attention to detail and outstanding service helped make your experience a memorable one. We look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

MONTSE JOVE MONTAÑOLA9
AVR. 2023
apartamento excelente y buena localizacion
El apartamento es perfecto, tanto por su ubiacion como por su decoracion y confort.
las vistas y estas cerca de un mercado que hacia un poco de olor
Réponse du service qualité

Estimada Montse:
Le agradecemos sinceramente por su amable reseña acerca de su estancia en nuestro apartamento en Sevilla. Nos complace saber que disfrutó de su tiempo con nosotros y que nuestras instalaciones y servicios estuvieron a la altura de sus expectativas. Esperamos tener el placer de darle la bienvenida de nuevo en un futuro cercano.

Jose L.H. Campos
Director de Calidad

Anton Bosker10
AVR. 2023
Évaluation sans commentaire.

Anónimo8
AVR. 2023
Évaluation sans commentaire.

Maria Teresa Antunes10
MARS 2023
conhecer o coração de Sevilha
Localização, decoração do apartamento e funcionalidades.
Réponse du service qualité

Dear Maria Teresa,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

MARIA DE CACERES10
MARS 2023
La ubicación y el estado del apartamento
Réponse du service qualité

Estimada María:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

Shalabh Arora9
MARS 2023
Overall, comfortable.
Spacious, clean and comfortable, well stocked.
location was in a busy area so it was very noisy and we couldn’t open the windows because of lack of privacy
Réponse du service qualité

Dear Shalabh,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Gema Moreno Romero10
MARS 2023
Todo excelente muy buena ubicación, recomendable
Réponse du service qualité

Estimada Gema:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

Paul Laffey8
FÉVR. 2023
Liked the location and large sitting room.
One of the bedrooms facing the square was noisey. The double glazing did not work well.
Réponse du service qualité

Dear Paul,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Gilbert Tournellec9
FÉVR. 2023
Appartement sécurisé, très bien équipé et décoré. La literie est très confortable La situation géographique de l´appartement est idéale et facilite la visite de la ville, à proximité du marché, des commerces, des monuments.
Réponse du service qualité

Dear Gilbert,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Connie Taylor10
FÉVR. 2023
This is a wonderful place to stay - the location is excellent, the flat is so clean, beds are big and comfortable and you have so much space. The front bedroom can be slightly noisy at night but there are two very quiet back bedrooms. Check in and out was easy - I can’t recommend enough!!
Réponse du service qualité

Dear Connie,
First and foremost thank you for making us your choice apartment for your stay in Seville. We work hard every day to provide quality accommodations and it brings us great joy to know that we have succeeded. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

María Pilar Cortés Carnicer10
FÉVR. 2023
Maravillosa estancia
Todo. Situación, comodidad, amplitud
Réponse du service qualité

Estimada María Pilar:
Le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Anónimo8
FÉVR. 2023
Goede locatie midden in het centrum, appartement heeft alle faciliteiten
Réponse du service qualité

Dear Guest,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Jose L.H. Campos
Quality Department Manager

Karen Borthwick8
FÉVR. 2023
The apartment is even nicer than the photos. Very nice furniture, art and it is comfortable. We loved the position looking out on Las Setas which was very impressive and photogenic and also the square with cafes and restaurants. Easy to walk to everywhere we visited. Costumer services was excellent- responsive and helpful with advise on questions we had like where to park (through messages) and lots of practical info on checkin. Beds were comfy, excellent showers. It was a little noisy in the front bedroom but the other bedrooms were very peaceful. We enjoyed the balcony sunshine in the morning. Little handy supermarket very close. Seville in February was absolutely delightful and we look forward to returning.
Réponse du service qualité

Dear Karen,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Also, we are happy that the unbeatable location on one of the main squares of Seville have made it convenient to explore the city.
We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Maria Pimentel Calderon10
FÉVR. 2023
Évaluation sans commentaire.

Andy Zanelli10
FÉVR. 2023
Excellent location with all the sights within walking distance. Lots of pubs, shops and cafes very close by. Well equiped and spacious first floor apartment. Two back bedrooms very peaceful, front one inevitably had noise from outdoors into the night as you are situated right in the heart of the city.
Réponse du service qualité

Dear Andy,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Nicolae Ratescu10
JANV. 2023
remarkable, wonderful
Réponse du service qualité

Dear Nicolae,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.

Jose L.H. Campos
Quality Department Manager

Paula Álvarez Andonegui10
JANV. 2023
Évaluation sans commentaire.

Michiel Krutzen10
JANV. 2023
A spacious, centrally located apartment fully equipped, great beds, very clean and easy to find. Supermarkets close by as well as cafes and good restaurants. Top location for a visit to Seville!
Réponse du service qualité

Dear Michiel,
Thank you for staying at our apartment to explore Seville and for taking the time to write this detailed description of the apartment. We are thrilled that it provided everything that you needed to make your stay pleasant and very much look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

MIGUEL ANGEL LOPEZ GARCIA10
JANV. 2023
Excepcional
Réponse du service qualité

Estimado Miguel Ángel:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

Nasir Khan10
DÉC. 2022
Great place & location. Right next to every thing. Bit difficult to find but once we did, it was awesome. The building is bit too quiet inside hence feels bit creepy when you come late at night otherwise it is always awesome once you are inside the apartment. Some area in the building required lighting to access the unit.
Réponse du service qualité

Dear Nasir,
Thank you very much for the praising comment towards the apartment and for the remarks about the surroundings. We are delighted that it would fit your necessities.

Jose L.H. Campos
Quality Department Manager

Joao Villain9
DÉC. 2022
Évaluation sans commentaire.

Aisulu Kadyrova10
DÉC. 2022
it was amazing stay in sevilla, very clean, great location, spacious appartment. we really enjoyed our stay. and the team is super professional, will definitely return or stay in one of their appartments for sure.
Réponse du service qualité

Dear Aisulu,
Thank you for this review of our apartment and our services. We work hard every day to offer the experiences that you describe and it is always a nice feeling to know that we have succeded in our task. Thank you again.

Jose L.H. Campos
Quality Department Manager

Emanuela Campa8
DÉC. 2022
Central location Very comfortable and spacious apartment We were in 5 Excellent cleaning
Perhaps too noisy because the metropol parasol is in the central area in front of an attraction in Seville. So always full of people
Réponse du service qualité

Dear Emanuela,
Thank you for taking the time to write a review on our apartment and for the remarks on the central location. We hope you give us the opportunity to welcome you again very soon.

Jose L.H. Campos
Quality Department Manager

Jessica Collins10
NOV. 2022
Perfect location. Spacious, clean, and comfortable apartment.
Réponse du service qualité

Dear Jessica,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Jose L.H. Campos
Quality Department Manager

Anónimo10
NOV. 2022
This apartment was the cleanest apartment that we have rented in 20 years on VRBO. They even provided fresh linens and cleaning mid-week! The apartment was comfortable, although the weekend gaiety under Las Setas went on until 3 AM. More bowls and casserole dishes would have been appreciated. The kitchen was bare bones, yet quite functional. A booklet of nearby supermarkets, restaurants etc. would have been helpful. Area is away from most sites, but walkable to them.

Ana Aquino10
NOV. 2022
Good location and comfortable place
Réponse du service qualité

Dear Jean-Patrice,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Jose L.H. Campos
Quality Department Manager

Andrea Consolini10
OCT. 2022
mi è piaciuto molto soggiornare in questo appartamento.
letti comodissimi, posizione centralissima di fianco alla Setas. Appartamento nuovo e completo di tutti i comfort
Réponse du service qualité

Dear Andrea,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Chandan Keot10
OCT. 2022
Excellent stay, perfect location to explore Seville
Excellent property right in the heart of Seville. It is right next to Plaza de la Encarnación. 5-10 minute walk to most of the popular attractions. Very comfortable beds, super clean linens, well equipped kitchen and very clean toilets. Lots of restaurants and supermarkets within a 5 minute walk. We really appreciate the fact that Paula from the property waited for us to check us in when we were a bit late than the mentioned check in time. Also the google location would drop you right in front of plaza de la encarnacion so it was very helpful that Paula was there to guide us to the building.
Nothing as such
Réponse du service qualité

Dear Chandan,
Thank you very much for sharing this great review of your recent stay at our Encarnación apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Fabienne Goldstein10
OCT. 2022
What a beautiful apartment. We stayed for 4 days and the apartment provided everything we needed. Top-centered location, sophisticated modern interior, extremely comfortable bedding, bright, quiet; just an apartment we will gladly return to when in Sevilla. Pablo the host was very friendly and patiently provided us with tips on where to go. Many thanks!!
Réponse du service qualité

Dear Fabienne, We greatly appreciate the time you spent to share your recent holiday experience at our apartment and we thank you for your kind recommendation to the travel audience.

Jose L.H. Campos
Quality Department Manager

Miko Sarms9,7
OCT. 2022
Great location and lovely place! Very well equipped and comfortable.

Francisco Manuel Fernández Miranda10
OCT. 2022
Fenomenal. Esta genialmente situada para moverte por Sevilla y las camas super comodas

Javier Arquillos Domínguez9,6
OCT. 2022
Évaluation sans commentaire.

diana10
SEPT. 2022
Vacaciones familiares🥰🥰🎉
eu amei tudo a localização era perto de tudo , dos restaurantes, discoteca e bares lojas a casa é maravilhoso linda entramos estava com cheiro a rosas estava top 🔝
Réponse du service qualité

Dear Diana, thank you very much for your time you took to share your personal experience in our apartment. We are delighted that you had such a pleasant stay and we look forward to serving you again in the future.

Aija T.
Quality Department

Valentina10
AOÛT 2022
Évaluation sans commentaire.

Hector Baldivieso10
AOÛT 2022
Disfrutamos muchísimo el departamento, esta súper bien ubicado, toda la instalación completa y muy bien mantenida, la seguridad de acceso muy buena, totalmente recomendado!
Réponse du service qualité

Estimado Hector, muchas gracias por elegir nuestro apartamento para su estancia y por compartir su opinión. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos su próxima visita.

Aija T.
Departamento de Calidad

Yolanda10
AOÛT 2022
Évaluation sans commentaire.

Umad9,2
AOÛT 2022
Top locatie!!!
Réponse du service qualité

Thank you very much for reviewing your stay and for highlighting our excellent location.
We hope to see you on your future trips to Seville.

Aija T.
Quality Department

Carolina10
JUIL. 2022
Estaba todo limpio y muy bien cuidado.
El ruido en las habitaciones que dan a la plaza, las ventanas no estaban insonorizadas.

Larcher9,6
JUIL. 2022
Proche des monuments. Très bel appartement
La petite terrasse sent mauvais. L odeur des égouts remontent

Candace10
JUIL. 2022
We really enjoyed our stay. Very nice apartment with everything we needed.
Réponse du service qualité

Dear Candace, thank you for making us your choice accommodation on this occasion and for taking the time to review your stay.
We hope to see you on your future trips to Seville.

Aija T.
Quality Department

Pedro Luis7,1
JUIN 2022
Agradable y volveré
+ Ubicación perfecta
- Mejora en la limpieza
Réponse du service qualité

Estimado Pedro Luis, nos gustaría darle las gracias por haber elegido nuestro apartamento para sus vacaciones y por informarnos de sus preocupaciones relativas al tiempo que pasó con nosotros, ya que ello nos da la oportunidad de observar las áreas que pueden tener un pequeño margen de mejora y por ello le estamos muy agradecidos.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Rafael9,2
JUIN 2022
Évaluation sans commentaire.

MÓNICA ROJO RODRIGUEZ9
JUIN 2022
EL CHECKING HA SIDO BASTANTE DESORGANIZADO
Réponse du service qualité

Estimada Mónica, muchas gracias por elegir nuestro apartamento para su estancia en Sevilla y por compartir su experiencia con nosotros.
El servicio de nuestros equipo es un motivo de orgullo para nosotros y lamentamos su decepción en esta ocasión. Lamentamos leer que el servicio prestado en su llegada quedó por debajo de sus expectativas, ya que todo el equipo se esfuerza en mantener los más altos estándares de servicio para nuestros huéspedes y darles la posibilidad de disfrutar plenamente su experiencia con nosotros. Lamentablemente a veces suceden cosas imprevistas, y puede causar la demora en la respuesta de nuestro equipo. Puede estar segura de que sus comentarios han sido tomados en consideración y que nos han ayudado a mejorar nuestros servicios.
Apreciamos el tiempo que tomó para compartir sus comentarios, y esperamos que nos de la oportunidad de ofrecerle un mejor servicio en un futuro.

Aija T.
Departamento de Calidad

Vicente9,2
MAI 2022
Muy cómodo y agradable.
Ubicación, comodidad, decoración y limpieza.
Vecinos del piso superior ruidosos y tener que tirar la basura al acabar la estancia, lo cual, teniendo en cuenta que en el centro de Sevilla no hay contenedores (ni si quiera en la dirección indicada por la propiedad), resultó una odisea.
Réponse du service qualité

Estimado Vicente, nos gustaría darle las gracias por habernos elegido y por compartir con nosotros su opinión sobre su visita.
Nos alegra mucho saber que ha disfrutado de muchos aspectos de su experiencia con nosotros, entre ellos, la excelente ubicación del apartamento.
Sus comentarios ayudarán a nuestro equipo en sus contínuos esfuerzos encaminados a satisfacer las expectativas de nuestros huéspedes, por ello agradecemos enormemente el tiempo que ha dedicado a compartir con nosotros sus críticas constructivas.
Esperamos volver a verle muy pronto.

Aija T.
Departamento de Calidad

Silke9,7
AVR. 2022
Eine sehr hübsche Wohnung, ansprechend eingerichtet und sauber. Die Lage der Wohnung ist nicht zu übertreffen. Check in hat super geklappt, obwohl wir früher angereist sind.

Giovanni7,5
MARS 2022

Villalvilla9,2
MARS 2022
Perfecta
La limpieza de todo el apartamento, la ubicación y las facilidades para gestionar todo con el alojamiento.

Rosalia10
MARS 2022
A lovely light filled apartment, very well furnished and extremely comfortable. The location is exceptional if you like being in the centre of Sevilla.
Réponse du service qualité

Dear Rosalia, thanks for your message.

First and foremost we would like to thank you for the praising review you shared following your recent visit to our accommodation and are delighted to read that we were able to match your expectations.
We are also very pleased to read your complété satisfaction with the comfort of the apartment.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Valerio Antonio7,5
MARS 2022
Évaluation sans commentaire.

Milan9,6
FÉVR. 2022
zeer prettig appartement midden in het centrum
Perfecte locatie midden in het centrum. Ruim appartement!
het ontdoen van afval was erg onduidelijk. er was namelijk geen duidelijke afval container op de aangewezen plek. Uiteindelijk na diverse blokken om gelopen te hebben wel een gevonden.
Réponse du service qualité

Thank you very much for your feedback. We are glad to hear that the apartment met yoru expectations.
We are sorry that the information regarding the disposal of waste was not clear. We would like to take the opportunity to confirm that we are updating the information available in the apartment for our guests, in order to provide all the neccessary information.

Once again, many thanks for your help to get to know the points where we can still improve the experiences of our guests and we truly hope to have the opportunity to welcome you back on your next visit to Seville.

Aija Teilane
Quality Department

Jeronim Matijevic10
FÉVR. 2022
Apartman je prostran, čist, ima sve potrebne sadržaje. Krevet iznimno udoban. Nalazi se na izvrsnoj lokaciji, na trgu s kojega idu sve glavne ulice za povijesni centar grada. Domaćin je bio ljubazan i susretljiv.
Réponse du service qualité

Thank you very much for sharing yoru personal experience in our apartment.

We appreciate your highlights on the cleanliness, comfort and excelent location of the property. We are glad to hear that all aspects of the stay met your expectations.

We hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

Alvaro9,6
JANV. 2022
Buena situación
Réponse du service qualité

Muchas gracias por su evaluación positiva de su estancia con nosotros, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.

Aija Teilane
Departamento de Calidad

Itay Gonen10
AOÛT 2021
Perfect
Great app super super perfect location. Very clean Perefect app. Big and cousy
Réponse du service qualité

Dear Itay,

Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Best Regards

Ana García, Customer Service

beatriz vilar10
AOÛT 2021
Decorado con un gusto exquisito. Cocina y baños nuevos. Terracita para desayunar ideal. Simplemente perfecto. Además tiene dos baños completos y un aseo. Somos 7 personas y hemos estado muy cómodos.😃
Nada. Es perfecto
Réponse du service qualité

Querida Beatriz, apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro apartamento, en Genteel Home siempre nos esforzamos en superar las expectativas de nuestros clientes. Un fuerte abrazo, Ana García, Dpto. de calidad

Filipa Vasconcelos9,6
AOÛT 2021
Apartamento muy céntrico, pero no se oían ruidos del exterior. Amplias áreas, cómodas, bien decoradas.
"El apartamento tenía un olor ""extraño"" que no nos dimos cuenta si provenía de la tubería interna o del edificio. No fue muy agradable cuando entramos a la casa.
Réponse du service qualité

Querida Filipa, apreciamos mucho su comentario que nos ayudará a mejorar las experiencias de futuros clientes. Un saludo Ana García, Dpto. de calidad

JUAN MANUEL ALMENDROS9,6
AOÛT 2021
Todo muy limpio y nuevo, muy recomendable para visitar Sevilla , la situación inmejorable.
Réponse du service qualité

Estimado Juan Manuel, apreciamos el tiempo dedicado a compartir su experiencia vacacional en nuestro apartamento Genteel Home Encarnación y agradecemos su amable recomendación. Un saludo y muchas gracias. Ana García, Dpto. de calidad

Anónimo10
AOÛT 2021
Perfect!!! The apartment is big: 3 double rooms, 2 shower rooms with walk-in showers with toilets, 1 separate toilet. Large and beautifully decorated living/dining room. Fully equipped kitchen. Impeccably clean. The view from the little balcony is just wonderful! Just right under the Metropol Parasol. Location is more than ideal with plenty of bars, restaurants and shops. It it THE perfect place to stay for large families or 3 couples. Service is welcoming and helpful. Contact was very kind, available and professional. I absolutely recommend it and will certainly go back next time I visit Sevilla. Everything is perfect!!!!!
Réponse du service qualité

Thank you for making our Genteel Home Encarnación apartment your choice destination on this occasion and for your very kind recommendation , this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Best regards. Ana García, Dpto. de calidad

Sergio10
JUIL. 2020
Limpieza, comodidad, ubicación De los mejores alojamientos en los que he estado. En una palabra espectacular.

Mónica10
MARS 2020
Céntrico , espacioso, limpio, 3 baños, equipado con todo ... pero poco menaje , ya que es para 8 pero había para 4 más o menos

Angelique10
FÉVR. 2020
Mooi en comfortabel appartement op gunstige locatie.

maria olga10
FÉVR. 2020
Todo, muy bueno , limpio, bien ubicado

Fabiana Salis10
FÉVR. 2020
Vistas desde la habitación!!

Declan10
JANV. 2020
Big, modern, clean. Very comfortable beds. Location is perfect for walking everywhere in the city. Perfect for 5 people over Christmas week. It felt like home. Can´t fault this property. Fantastic location in a square but this does mean some noise in the evening. Nothing to keep you awake though.
Réponse du service qualité

Dear Declan, Thank you for reviewing your recent stay in our apartment. It´s wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay. We look forward to serving you again in the future. Fátima Roca-chief of Customer Service.

Pia10
JANV. 2020
En pragtfuld lejlighed med perfekt beliggenhed
Réponse du service qualité

Dear Pia, Thank you for the time you spent to share your feedback on your recent stay at our apartment. We are very glad to hear that you have enjoyed the location. Again we thank you for this very kind review and we look forward to serving you again in the future. Fátima Roca-chief of Customer Service.

Chen10
JANV. 2020
nice!

Hewleed9,5
JANV. 2020
Muy recomendable
El piso está genial. Muy buena ubicación, equipamiento completo, muy limpio, bien amueblado y todo muy cómodo. Perfecta opción en el centro de Sevilla
Un poco complicado el proceso de entrada (copias documentos, copia tarjeta, etc.) Para una estancia de 2 noches.

christiane9
JANV. 2020
Séville est une ville magnifique
Emplacement idéal pour visiter Séville à pied dans quartier animé.
Réponse du service qualité

Cher Christiane, Tout d´abord nous tenons à vous remercier pour votre commentaire élogieux publié suite à votre récent séjour auprès de notre appartement et sommes ravis de lire que nous avons su satisfaire vos attentes. Nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Fátima Roca - Chef du service clientèle

Pierre-Arnaud8,3
NOV. 2019
- Bonne localisation : place très animée et plein de resto bodega etc. - Grand appartement luxueux et bien équipé (sauf cuisine où il manquait des affaires type couverts, vaisselles etc) mais nous en avons demandé et ils ont déposé les affires dans le logement comme demandé
Petit loupé au départ ; quand nous sommes arrivés le soir fatigués par le voyage, nous étions 7 et seulement 6 lits avaient été préparés. Cela a crée assez vite une crispation. La jeune femme qui nous a reçus a passé 6 ou 7 coups de fil à son contact pour savoir comment faire ; elle a appris que le canapé faisait office de lit d´appoint. Elle nous a proposé de faire le lit pour refuser ensuite de le faire en disant qu´elle n´était pas "femme de ménage". Bref, accueil au début bon qui a été ensuite très moyen. Et ensuite une fois que ma mère et moi avons fait le lit, elle est partie très rapidement en disant tout juste au revoir.
Réponse du service qualité

Cher Pierre-Arnaud, merci pour votre commentaire. Nous nous excusons si la réception n’était pas à votre goût. Bien que nous laissions toujours la literie dans le placard, nous ne la laissons généralement pas préparée au cas où les clients préfèrent utiliser le canapé pendant la journée et souhaitent le préparer comme un lit la nuit. Nous nous en excusons et nous travaillerons car cela ne se reproduira plus. Nous espérons que, mis à part cela, vous avez apprécié votre séjour à Séville et nous sommes heureux de savoir qu’autrement, vous avez aimé l’appartement. Salutations

Fatima Roca - Chef du service clientèle

Cristina9,5
NOV. 2019
L´appartamento è decisamente nuovo, molto spazioso ,pulitissimo ed in una posizione centralissima
Avere una reception fisica con delle persone per poter chiedere informazioni direttamente, non è sempre facile parlare al telefono in una lingua straniera.

claudie lefrancq10
NOV. 2019
Literie très confortable emplacement idéal pour visiter Séville à pieds.
Une chambre donnant sur la métropole parasol un peu bruyant

Ascharabhorn9,5
NOV. 2019
Good location for walking through the old town. Bid and clean apartment . We love that it has a market nearby.
Due to we drive a car that hardly to find the parking lot but it has!!

Bertrand10
NOV. 2019
Emplacement idéal

John10
NOV. 2019
Well furnished and very central location, will return.
Noise at night - needs double glazed windows

Tiberiu10
NOV. 2019
Le seul point négatif était le bruit de la porte d´entrée dans le bâtiment.

Iara Regina10
NOV. 2019
Excellent! Great place, to stay, very comfortable and well situated!

Sylvie9,8
NOV. 2019
Super emplacement, très propre, appartement très agréable.
Casserole et poêle petite pour 7 personnes

Péter Belák10
NOV. 2019
Perfect stay!

Boris10
NOV. 2019
Понравилось буквально все. Место рас положения, номер отличный полностью укомплектован, для большой семьи очень даже отлично.

Jacqui8,3
NOV. 2019
Central and very spacious

Francisco José8,8
NOV. 2019
El estado del colchón de la cama

Almir10
NOV. 2019
I liked everything about this property.

Juliana10
NOV. 2019
Apartamento grande, limpo, confortável e muito lindo.. a localização também é muito boa.. gostamos muito!

Susan9,8
JUIL. 2019
Spacious clean apartment in perfect location
Convenient to all areas of Seville. Market around the corner and had lots of great restaurants nearby. Roomy for 3 teenagers and parents. Exceptionally clean. 3 bathrooms which was a bonus !!! Very safe and comfortable.
Master bedroom window sits in front of a bustling area and window seal didn’t prevent noise. Bring ear plugs.

Angeles9
JUIL. 2019
Buena ubicacion
Precio muy alto
Réponse du service qualité

Gracias por su comentario Ángeles. Lamentamos que valore negativamente el precio del apartamento, intentamos que sea acorde con la calidad del apartamento y nuestro servicio. Esperamos que haya tenido una buena estancia y haya podido disfrutar de la ciudad. Genteel Home team

Teresa9,8
JUIL. 2019
La amplitud,localización y limpieza
No puedo poner ninguna objeción

Anne Sindres10
JUIL. 2019
Très bonne location, accueil sympa, bien placé et très propre.

CLAUDINE10
JUIL. 2019
Qualité grandeur emplacement

Marco9,5
MAI 2019
Excelente en todo sentido!

Lia10
MAI 2019
Muito agradável! Apartamento muito moderno, bem decorado e bem localizado! Gostamos muito!

Silvia Ficoseco10
MAI 2019
Excelente departamento , con todas las comodidades, excelente ubicación , muy recomendado !!

Alexandra Pinheiro9,3
AVR. 2019
O apartamento é muito confortável, espaçoso e com uma decoração muito simpática. Fácil acesso ao apartamento e à chave. Recomendo este apartamento a familias com crianças.

Riccardo10
AVR. 2019
Difficile spostarsi in auto propria nel centro di Siviglia

Grzegorz8,8
AVR. 2019
Pobyt na 3 noce. Wyjazd turystyczny ze znajomymi. Same dobre wspomnienia.
Świetna lokalizacja przy atrakcji Metropol Parasol. Lokalny targ 20 m od apartamentu (owoce, warzywa, ryby i inne lokalne produkty). kawiarnie, restauracje i inne atrakcje Sewilli w pobliżu.
Brak

Andrii9,3
MARS 2019
Отличная большая чистая квартира. Три Спальни с большими кроватями. Три туалета. Все было удобно и близко ко всем достопримечательностям
Чайник надо поменять на более большой поставить небольшую машину для кофе

Claude9,3
MARS 2019
Très moderne lumineux et confortable Literie excellente .. Très bien placé
Il manque beaucoup de vaisselle : pas de saladiers .. cafetière plus grosse .. théière ..

Eric9,3
MARS 2019
Parfait

John Simpson10
FÉVR. 2019
Great location, very modern, clean and comfortable apartment.

Jimena7,5
FÉVR. 2019
La decoracion estaba genial, el apartamento super acojedor.
Desde la habitacion principal se escuchaba mucho la calle pero bueno es algo normal, lo peor que lo tienes que dejar pronto pero bueno, estaba bastante bien en general.
Réponse du service qualité

Estimada Jimena, gracias por su comentario. Nos alegra saber que les ha gustado el apartamento, especialmente por su confort y elegante decoración. Sentimos que no pudiera dejar el apartamento más tarde de las 11h (hora de salida) pero ese día teníamos otra reserva y necesitábamos tiempo para limpiar y preparar todo el apartamento para que los siguientes clientes pudieran disponer también de él a partir de las 15h. Esperamos que a pesar de ello hayan disfrutado de su estancia. Saludos

Wen10
FÉVR. 2019
The rooms are same as the pictures. The location is very central and easy to go everywhere. Recommend to stay.

ChrMer10
FÉVR. 2019
Location Location Location - Nice place to be.
The location was really good and next to a very well known land mark which made it easy for figuring out your location. Lots of restaurants, bars and churches to explore. The host was very nice and helped us find everything we needed (even a hospital for my wife). Would highly recommend the GREEN Seville "hop on hop off" tour , its done locally by a company in Seville and if you do it for two consecutive days its much cheaper then the more popular RED hop on hop off (that is everywhere).
We where on the second floor (if i remember correctly) so we were level with the monument next door. We came to found out it was a popular night time hang out for the local teenagers so... it got a bit noise but it wasn´t to bad. The rooms closer to the front door didn´t have this issue.

Carlos Castillo10
JANV. 2019
Una buena elección
Personal muy amable, y la ubicación es inmejorable.
La plaza es ruidosa, aunque el apartamento está bien insonorizado y solo un dormitorio da al exterior. No es nada fácil encontrar los contenedores de basura.

Natalia10
JANV. 2019
Very new and clean apartment. Comfortable and stylish to spend some days with family and friends.

Dominique9,5
JANV. 2019
+ L’emplacement central et la gentillesse de la propriétaire.
- Le bruit de gamins de 12/15 ans le vendredi et le samedi soir jusqu’à 23h.

David9,5
JANV. 2019
The location and accommodation were very good only issue was loud music from local club in front bedroom

E.8
JANV. 2019
It‘s a great, brand new apartment. We liked the size and how clean it was. The location was good, too since it is right downtown and surrounded by stores and restaurants.
It was way too noisy between midnight and 4pm. The two bedrooms to the backyard were fine, however, the bedroom facing the square was so loud with disco music and laughter all night long. We are a family of six and finally had to squeeze in all six of us into the two bedrooms in the back part as the third bedroom was unusable.

Maria10
DÉC. 2018
Todo era perfecto

Maite Rodriguez10
NOV. 2018
Volveremos!!! Acogedor, limpio y buena ubicación

Anónimo9,8
NOV. 2018
La comodidad y limpieza.
En la habitación cerca de la plaza se escucha el murmullo de la calle, pero nada relevante.

Margaret10
NOV. 2018
Lovely clean and bright apartment and really central location.
Front bedroom could be a bit noisy as it overlooks the square.

Dominique10
OCT. 2018
Super sejour. Rien a dire tout était super a recommander.

chuan9,3
OCT. 2018
宽敞舒适
宽敞明亮,厨具一应俱全,地点位于古城中心,楼下即是蔬果鱼肉市场。
清洁人员态度太差,明明未到退房时间,便开始催赶住客。

Jan9,3
OCT. 2018
Apartment was very nice, great location as long as you don´t have a car!
beds very comfortable. very spacious very nice apartment
was advertised with parking - there is no parking! only public parking facilities two were offered with discount if booked. I sent two emails requesting booking at one of the carparks -no reply to both, we parked at one that they had listed but received no discount. No bottle opener, or tea towels

Mid10
OCT. 2018
El alojamiento superó con creces nuestras expectativas en todos los sentidos y la ubicación es fantástica.

Eva María10
OCT. 2018
Estancia perfecta en Sevilla
El apartamento estaba genial, tal y como se ve en las fotos, muy cómodo y agradable. Estaba localizado muy cerca de todos los lugares turísticos, así que en general la estancia fue muy buena.

Ecaterina9
SEPT. 2018
O alojamento era silencioso apesar de estar numa zona movimentada. Perto da praça local.

Valerie9,3
SEPT. 2018
Magnifique séjour à Séville avec un appartement central très confortable ! A refaire
Appartement très bien situé Très belle décoration Literie très confortable Très propre Très bien équipé
Chambre parentale donnant sur la place de la Encarnación bruyante le week-end. Trop petite cafetière italienne pour le petit déjeuner (2/3 tasses Max).

mfc9,8
AOÛT 2018
Very noisy during the early hours of the morningwith skateboarders jsing the area until 3 in the morning. Are near the window a meeting place for noisy and drinking people. Everything else was perfect. Lovely apartment, perfect position for walking to the attractions and town, also bus stop close by and taxi rank across the road.

Andrea10
AOÛT 2018
Tutto perfetto, casa, pulizia, posizione.

Seelaf3,8
AOÛT 2018
Vatbaar voor herhaling. Lokatie was goed. Dichtbij de meeste bezieningsvaardigheden
Isolatie van het appartement heel slecht. Vooral het geluid van de parkeerdeur, was erg vervelend. Bij ieder opening en sluiting hoor je 3 minuten lang gekraak geluid, was erg moeilijk om te slapen of s’ochtends uit te kunnen slapen.
Réponse du service qualité

Dear Seelaf, thank you for your comment. We are glad to know that you enjoyed the excellent location of the apartment. However, we are a bit confused about your comment about outside noise. Never before have we had any complaints from another guest about something similar, so what is the noise that prevented you resting. Even so, we are sorry what happened in your stay. Also, if you had informed us of this problem during your stay (and not now after your departure) we could have looked for a solution. Regards

Abdullah10
AOÛT 2018
It was a very clean apartment and comfortable clean beds and location was very good nice staff i highly recommend it to stay in Seville.

Miriam Isabel Dos Santos9,3
JUIL. 2018
É um lugar muito central e cheio de vida! Alojamento 5*

Santiago10
JUIL. 2018
Para repetir. Muy céntrico y confortable.

Ane9,5
JUIN 2018
Perfecta ubicación, confort y limpieza.