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Appartement
Santas Patronas IV

Séville · El Arenal

9,6 (73 évaluations)


1-3
Personnes

1
Chambre

1
Salle de Bain

61 m2
Surface

À propos du logement

Appartement exclusif situé dans un bâtiment historique entièrement rénové sans perdre une partie de son essence. Il est situé sur la Calle Santa Patrona à quelques mètres de la Cathédrale, de la Giralda et de la Torre del Oro.

En entrant dans l’appartement, nous trouvons un spacieux salon-salle à manger avec un canapé-lit, une table de chevet, des chaises, une table à manger pouvant accueillir jusqu’à quatre personnes et un balcon avec vue extérieure. La cuisine est intégrée au salon et dispose de tous les ustensiles nécessaires.

En bas à gauche se trouve le couloir qui distribue les autres pièces de l’appartement, la première porte à gauche donne accès à la chambre principale qui dispose deux lit double et d’une armoire. Enfin, au bout du couloir, nous trouvons une salle de bain complète avec douche.

Le quartier de l’appartement est magnifique, à pied on peut rejoindre tous les principaux monuments de la ville en quelques minutes. Dans le même quartier, vous trouverez une grande variété de restaurants, de bars typiques de la ville, de petits et grands magasins.

Climatisation Split
Chauffage Split
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Étage 2e Étage
Ascenseur Disponible
Canapé-lit Une place
Fibre optique Gratuite
Balcon Vues vers l’extérieur
Téléviseur Smart TV
Cafetière Capsules
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires


> VUT/SE/08151


>
La réservation de chaque hébergement Genteel Home inclut l´offre d´expériences ou d´activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d´informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.

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Demande d’informations

Voir sur la carte

Évaluation de la propriété

9,6 (73 Évaluations)

Emplacement
9,9
Qualite
9,5
Nettoyage
9,8
Personnel
9,4
Équipements
9,6
Recommandable
9,5

Votre avis nous intéresse


Avis de nos clients

Stefanija Jankovska10
AVR. 2025
Very well located, apartment very clean and cozy, there was tea and coffee at the kitchen, and everything else we needed during our stay.

Francisco Borja Burgos Martínez10
AVR. 2025

Denisa Vilinova10
AVR. 2025
Ubytovanie vyzeralo rovnako pekne ako na obrázkoch, bolo čisté, pekné a majitelia s nami po celú dobu komunikovali a pom
Moderné a čisté zariadenie

Susan Gadsdon10
MARS 2025
Great apartment in an excellent location. Would definitely recommend.

Lamiae Bencherif10
MARS 2025
tres agreable, la situation de lappartement est parfaite
le check in se fait tard a moon gout

Kelly Haddad10
FÉVR. 2025
Wonderful stay! We just got back from our stay in Seville, and Genteelhome was great! They responded quickly, and the check in process was clear and easy. The apartment was well appointed and spotless. The apartment manual and all of the additional information they provided via a link was so helpful! The location is excellent, easy walking distance to everything, and lots of great places for tapas, drinks and coffee super close by.

Kelly Haddad10
FÉVR. 2025
Wonderful stay! We just got back from our stay in Seville, and Genteelhome was great! They responded quickly, and the check in process was clear and easy. The apartment was well appointed and spotless. The apartment manual and all of the additional information they provided via a link was so helpful! The location is excellent, easy walking distance to everything, and lots of great places for tapas, drinks and coffee super close by.
Réponse du service qualité

Dear Kelly,

Thank you for your wonderful feedback. We´re so happy to hear that you had a great stay in Seville and that you found the check-in process smooth and the apartment spotless and well-appointed. We´re also glad that the information we provided was helpful during your stay. It´s great to know you enjoyed the fantastic location, with easy access to all the best spots for tapas, drinks, and coffee. We truly appreciate your kind words and hope to welcome you back in the future.

Pierre Langlais10
FÉVR. 2025
Appartement géré par des professionnels, réactifs par texto. Propre, bien situé, avec une chambre au calme. Un appartement moderne, c’est à dire une sorte de chambre d’hôtel soignée.
Réponse du service qualité

Dear Pierre,

Thank you for your kind feedback. We are pleased to hear that you found the apartment clean, well-located, and quiet, as well as appreciating the modern atmosphere.

We are also glad that our team was responsive and helpful throughout your stay. We strive to provide excellent service, and your satisfaction is very important to us.

We look forward to welcoming you again in the future.

Giuseppe Donatelli5
FÉVR. 2025
Sconsiglio.
Le foto esposte non sono quelle della casa. L´appartamento è comunque carino e confortevole.
All´arrivo alle ore 15.00 nessuno ci ha ricevuto. Contattata l´inserviente della struttura ci ha detto che il posto che cercavamo non era quello, nonostante abbiamo mostrato l´indirizzo giusto. Due ore più tardi, alle 17,00, nel mentre io e la mia famiglia cercavamo altro hotel per alloggiare un ragazzo ci ha indicato l´appartamento dove l´inserviente stava facendo le pulizie con il pavimento ancora bagnato. Pessima esperienza.
Réponse du service qualité

Dear Giuseppe,

Thank you for your feedback. We´re glad to hear that you found the apartment both beautiful and comfortable. We hope it contributed to a pleasant stay, However, we are sorry to hear that your experience did not fully meet your expectations, and we would like to take the opportunity to clarify a few points. Regarding the address of the property, it is clearly stated in the confirmation emails, and additionally, our customer service team contacts all guests before their arrival to coordinate check-in and provide all necessary details. We regret any confusion this may have caused.

Furthermore, as for the apartment’s characteristics, it is important to highlight that we manage several properties within the same building, each with its own unique features. It is the responsibility of the guest to select the one that best suits their needs. For this reason, we always encourage guests to carefully review their selection when booking to ensure it aligns with their preferences.

In terms of cleanliness, we would like to reassure you that, upon your arrival, the apartment was thoroughly cleaned and prepared for your stay. This reflects our commitment to ensuring the comfort and satisfaction of our guests.

Thank you for choosing us for your stay in Seville. We sincerely hope to have the opportunity to welcome you again in the future under better circumstances.

Quality Department

Rose Griffiths10
JANV. 2025
Muy cómodo en un precioso edificio histórico. Excelente ubicación cerca de restaurantes, tiendas y todos los lugares de interés del centro de Sevilla.

Adamova Irina4
JANV. 2025
I only liked the location Понравилось только расположение
the description of the room on booking.com is not true. It is stated that the apartment has a terrace, there are photos of the terrace, but the terrace is not in the apartment, it is on another floor, anyone can enter the terrace описание номера на booking.com не соответствует действительности. Указано, что квартира с террасой, имеются фотографии террасы, но терраса не находится в квартире, она расположена на другом этаже, вход на террасу возможен любому человеку
Réponse du service qualité

Dear Adamova,

Thank you for sharing your feedback. We are pleased to hear that you enjoyed the location of the apartment.

However, we would like to address your concerns regarding the terrace. As clearly specified in the property description, the terrace is located on a different floor with external access. This information is available to all guests to ensure clarity and avoid misunderstandings. Furthermore, the terrace is private for guests staying in this particular apartment, and access is controlled by a key, ensuring the privacy of those using it.

We understand that the layout of the property may not have been entirely to your liking, and we regret any confusion you may have experienced. However, we strive to provide accurate and detailed information to help our guests make informed decisions and avoid any misunderstandings.

We appreciate your comments and will continue working to provide the best experience for all of our guests.

Quality Department.

Tamara Klein10
NOV. 2024
Would come there again.
Réponse du service qualité

Dear Tamara,

Thank you for your kind review of your recent visit. It has been a pleasure to host you, and we eagerly anticipate the opportunity to welcome you back in the future.

Jackie Dyer10
NOV. 2024
A lovely apartment, well appointed and close to bars, restaurants and an excellent supermarket. A good area to be based in for seeing the whole of Seville on foot. Our hosts were easy to contact, quick to respond at all times and very helpful with ideas and any general questions. Thank you!
Réponse du service qualité

Dear Jackie,

Thank you for your kind review. We are delighted to hear that you enjoyed the apartment and its convenient location, with bars, restaurants, and a great supermarket nearby. It´s wonderful to know that the area provided a great base for exploring Seville on foot.

We truly appreciate your positive comments about our communication and responsiveness. It was a pleasure assisting you, and we’re glad we could help make your stay enjoyable.

Thank you once again, and we hope to welcome you back in the future.

Mladen Zderic10
NOV. 2024
Great place to stay, centrally located, close to all atractions.
Réponse du service qualité

Dear Mladen,

We are grateful for your kind review of your recent stay. It was a pleasure hosting you, and we hope to welcome you back in the future.

Siska Vandewaetere10
NOV. 2024
Very nice apartment, superb location, nice roofterrace.
Réponse du service qualité

Dear Siska,
Thank you for your kind words! We´re thrilled to hear that you enjoyed the apartment, its prime location, and the lovely rooftop terrace. We hope to welcome you again soon!

Clairette Chereau10
NOV. 2024
Appartement très bien situé dans le centre ville, dans une rue très calme, ce qui est important car il y a beaucoup de rues avec des bars très bruyants. Beau mobilier chaleureux avec tout l´électroménager nécessaire pour manger sur place. Nous n´avons pas utiliser la terrasse.
Réponse du service qualité

Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.

Joshua Feldman8
NOV. 2024
Évaluation sans commentaire.

Sofie Verbeke8
OCT. 2024
Appartement is helemaal in orde. Alles wat je nodig hebt voor een kort verblijf is aanwezig. Gezellig ingericht. Terras is niet privé, maar geen last van gehad want regenweer. Locatie is prima. Alles wat je nodig hebt is heel dichtbij en ook om de stad te verkennen zit je uitstekend.
Réponse du service qualité

Dear Sofie,

Thank you for sharing your feedback with us. We are delighted to hear that you found the apartment well-equipped and cozy, providing everything you needed for a short stay. We are also pleased that the location met your expectations, offering convenience for exploring the city and access to nearby amenities.

Regarding the terrace, we would like to clarify that it is indeed private, with separate areas designated for each apartment to ensure privacy and comfort for all our guests. We apologize for any misunderstanding and will ensure that this information is communicated clearly going forward.

We look forward to the opportunity of welcoming you again in the future for another enjoyable stay.

Callie Neilson10
OCT. 2024
Perfect amount of space for three friends. Very centrally located while still feeling like you were on a quieter street. Easy walking distance to the centre and surrounding areas. Clean and spacious - thank you!
Réponse du service qualité

Dear Callie,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Michele Brailsford10
OCT. 2024
After some confusion with the check in because of unclear instructions (which was sorted quickly) we were very pleased with the apartment, very clean, comfortable, modern and in a great location close to most of the attractions.
Réponse du service qualité

Dear Michele,

Thank you for sharing your feedback. We apologize for the initial confusion during check-in, but we are glad to hear that it was quickly resolved. We are pleased that you enjoyed the apartment´s cleanliness, comfort, and modern amenities, as well as its great location near the main attractions.

Your comments are valuable to us, and we will review the check-in instructions to ensure clarity for future guests. We hope to have the pleasure of welcoming you again in the future.

Regina Blumenröhr10
OCT. 2024
Schönes Apartment in super Lage. Alles sauber und gut ausgestattet. Kann man nur empfehlen.
Réponse du service qualité

Dear Regina,

Thank you for your kind review of your recent visit. It has been a pleasure to host you, and we eagerly anticipate the opportunity to welcome you back in the future.

Tonia Nathan10
OCT. 2024
Beautiful apartment, walkable to everything, safe neighborhood. Highly recommend!
Réponse du service qualité

Dear Tonia,

thank you for your kind words and recommendation. We are delighted to hear that you found the apartment beautiful and appreciated its walkable location in a safe neighborhood. We hope to welcome you back soon for another enjoyable stay.

Richard Howard10
SEPT. 2024
great place and great location
Réponse du service qualité

Dear Richard,

Thank you for your kind words. We´re thrilled to hear that you enjoyed both the location and the property. We hope to welcome you back for another great stay in the future.

Linda Goulet10
SEPT. 2024
Sans hésité nous resterions à nouveau dans l’appartement. Il est très propre, bien décoré et le lit est confortable. Il est central, tout se fait à pied. Il y a de bons restaurants tout près. Avant même notre arrivée, il nous a proposé des activités, a réservé ceux que nous avions sélectionnées et nous a envoyé un calendrier des activités ainsi que les lieux où se présenter. C’est la 1er fois que nous avons une aussi belle expérience. Notre séjour a été super grâce à vous. Merci beaucoup
Réponse du service qualité

Dear Linda,

Thank you for your kind words. We are delighted to hear that you had such a positive experience and that the apartment met your expectations in terms of cleanliness, decor, and comfort. We´re glad the central location and nearby restaurants added to your enjoyment. It’s wonderful to know that our team was able to assist with organizing activities and providing you with all the necessary information prior to your arrival. We´re pleased that your stay was memorable, and we look forward to welcoming you again in the future.

Stan Alpaerts10
SEPT. 2024
Het appartement was netjes en nieuw. De grootste troef is de ligging, alles is op wandelafstand. Het terras is opgedeeld in verschillende delen, dus je kan de buren wel zien. De communicatie met Genteelhome verliep telkens vlot. We hebben genoten van het verblijf en het is zeker een aanrader.
Réponse du service qualité

Dear Stan,

Thank you for your wonderful review. We are delighted to hear that you found the apartment tidy and new, and that you appreciated its prime location. We’re glad you enjoyed the terrace, even with its divided sections, and we appreciate your feedback about the visibility of neighboring areas. It’s great to know that our communication met your expectations. We’re thrilled that you enjoyed your stay and would recommend us. We hope to welcome you back in the future.

Florian Kampschulte10
AOÛT 2024
Es war ein sehr schöner Aufenthalt. Die Unterkunft ist wunderschön eingerichtet und bietet alles, was man zum Leben braucht, selbst eine Waschmaschine ist vorhanden. Der Gastgeber war immer erreichbar, auch die Handtücher und Bettwäsche wurden zwischendurch gewechselt. Die Lage ist perfekt, um alles zu Fuß zu erreichen, dennoch sehr ruhig, sodass man nicht viel mitbekommt. Wir werden auf jeden Fall nächstes Jahr wiederkommen :)
Réponse du service qualité

Dear Florian,

Thank you for your kind review. We’re delighted to hear that you had a wonderful stay and found the accommodation beautifully furnished and well-equipped. We’re glad that our responsiveness and the mid-stay towel and linen changes added to your comfort. It’s great to know that you enjoyed the perfect location central yet quiet. We look forward to welcoming you back next year.

Carla Balderrabano10
JUIL. 2024
Great place to stay, right in the city center. Very nice modern apartment.
Réponse du service qualité

Dear Carla,

Thank you for your feedback. We’re glad to hear that you enjoyed your stay and found the apartment to be modern and centrally located. We appreciate your comments and hope to welcome you back in the future.

Keren Ofer10
JUIL. 2024
Very nice and clean apartment. Very good location. Totally worth the price. the communication with the hosts was good and clear. thanks
Réponse du service qualité

Dear Keren,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Mareike Richter10
JUIL. 2024
Die Unterkunft liegt sehr zentral in Sevilla und ist dennoch sehr ruhig gelegen. Alle Sehenswürdigkeiten sind fußläufig gut erreichbar. Die Wohnung ist sehr schön eingerichtet und äußerst sauber. Das Bett war sehr bequem und es gab einige Handtücher. Das Bad ist recht groß und hat ein Fenster. Durch die Klimaanlage hat man es trotz Hitze im Juli seht gut in der Wohnung aushalten können. Zudem gab es Kleinigkeiten wie eine Flasche Wasser, Zucker und Salz sowie Kaffee. Der Check-in war einfach - in der Nähe gibt es auch Parkhäuser (wenn auch etwas teuer). Wir haben den Aufenthalt sehr genossen und können die Wohnung sehr empfehlen *****
Réponse du service qualité

Dear Mareike,

Thank you for your wonderful review. We are delighted to hear that you found our accommodation to be centrally located yet tranquil, with easy access to all the main attractions in Seville.

We are pleased that you enjoyed the beautiful décor and cleanliness of the apartment, as well as the comfort of the bed and the well-equipped bathroom with its window. It’s great to know that the air conditioning provided a comfortable environment despite the July heat. We’re also glad that the small touches, such as the bottle of water, sugar, salt, and coffee, added to your comfort.

We appreciate your positive comments about the easy check-in process and the nearby parking options. Thank you for highly recommending our apartment. It was a pleasure hosting you, and we look forward to welcoming you back in the future.

Pedro Felipe Rodriguez10
JUIN 2024
Este es un lugar genial en sevilla. Cuenta con todo lo que necesito una familia para hacer de su estadía algo muy agradable. Muy cerca de las principales actividades de la ciudad. Nos volveríamos a hospedar aquí sin duda.
Réponse du service qualité

Estimado Pedro:

Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.

Martine5,7
MAI 2024
Stayed for 2 weeks in February. Communication problems on arrival. and during our stay.At least 2 residents lives in the building with dogs (barking often:( Major problem was the big mold forming in the bathroom every day around the toilet and the wall, like foamy mushrooms. We wiped it when we arrived but it kept coming back. If you open the windows in the kitchen, you receive the smoke of the people smoking below in their apt close to their window. The terrace upstairs isn´t like what you think seeing the pictures. It´s more a space divided by light fences,
The location is great and the deco too.
Réponse du service qualité

Dear Martine,

Thank you for taking the time to leave a review of your stay with us. We are glad to hear that you enjoyed the location and the decor of our accommodation. However, we sincerely apologize for the inconveniences you experienced.

Regarding the mold issue, please note that if you had informed us during your stay, we would have promptly addressed the problem to enhance your experience. We assure you that we have taken note of your comment and will work to resolve this issue so that it does not occur in the future. We are also sorry that the terrace did not meet your expectations and that the smoke from nearby apartments affected your comfort when opening the kitchen windows.

Your feedback is very valuable to us and will help us improve our services. We hope to have the opportunity to welcome you again and provide you with a superior experience


Quality Department.

Susan Jackson10
MAI 2024
The location is perfect. Walking distance to the local attractions. The apartment is spotless and the kitchen has everything you´ll need for your stay (check the press above the microwave for the kettle and toaster by the way). Bathroom is spotless and the living area was ideal for the two of us. Bed was comfortable and storage space for clothes etc was ample. The terrace is a great addition for rest days or to catch the last of the evening sun. As other reviewers have said its not exactly like the pictures (which are probably a few years old) but it´s still lovely. Has all the furniture shown and is a nice area to have. Communicaiton was great. We were offered assistance in booking local attractions and restaurants. Seville is such a vibrant, beautiful city with so many attractions and this apartment is ideal. I would highly recommend.
Réponse du service qualité

Dear Susan,

Thank you for your wonderful feedback. We´re delighted to hear that you enjoyed your stay and found the location convenient for exploring local attractions. It´s great to know that you found the apartment spotless and well-equipped, and that the terrace added to your experience. We´re glad you appreciated the comfortable bed and ample storage space. Your positive comments about our communication and assistance are much appreciated. We´re thrilled you enjoyed Seville and found our apartment ideal. We would love to host you again and highly appreciate your recommendation.

Aniko Becsei10
MAI 2024
This is a very well kept, modern apartment. Very close to all the sites. Very helpful with parking in a public nearby parking lot. Great stay!
Réponse du service qualité

Dear Aniko,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Mike Plunkett10
MAI 2024
Faultless. Beautiful, spacious apartment in ideal location. Great communication. Amazing terrace
Réponse du service qualité

Dear Mike,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Marie D´Herbomez8
MAI 2024
Magnifique appartement avec décoration très soignée et aménagements de qualité ( électroménager, literie, linge de maison, vaisselle, savons…) Les parties communes sont également très propres. Déception en revanche pour la terrasse qui n a pas répondu à nos attentes ! Réaction tardive …
Réponse du service qualité

Dear Marie,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our apartment to be magnificent, with a carefully curated decoration and high-quality amenities throughout. We take great pride in ensuring that our guests have a comfortable and enjoyable stay, and we are glad to hear that the common areas were also to your satisfaction.

We regret to learn that the terrace did not meet your expectations and that our response was not as prompt as it should have been. Please accept our sincerest apologies for any disappointment this may have caused. Your feedback is invaluable to us, and we will take immediate steps to address this issue and ensure that any request is resolved promptly in the future.

Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Mildred Solorzano10
AVR. 2024
I loved staying in this apartment! It was nicely decorated and felt very homey. It was also conveniently located right by the cathedral and lots of other main points. At night it felt safe and was quiet. Overall I loved our stay and would stay here again
Réponse du service qualité

Dear Mildred,

Thank you for your delightful review. We are thrilled to hear that you loved staying in our apartment and found it nicely decorated and homey. It´s fantastic to know that our convenient location near the cathedral and other main points added to your enjoyment. We´re glad that you felt safe and comfortable during your stay, and we would be honored to welcome you back anytime.

Daniel Mason10
AVR. 2024
Great apartment in an ideal location to explore Seville. beautifully decorated inside and well equipped. very clean and comfortable for a short stay. roof terrace not what we thought it would be based on the photos, but this didn´t impact our stay as we wouldn´t have used it.
Réponse du service qualité

Dear Daniel,

thank you for taking the time to provide us with your feedback. We´re delighted to hear that you enjoyed your experience in our apartment and that you found its location ideal for exploring Seville. It´s wonderful to hear that you appreciated the beautiful decor and the well-equipped amenities provided during your stay. We´re also pleased to know that you found the apartment to be very clean and comfortable for your short visit.

We sincerely apologize if the rooftop terrace did not meet your expectations as portrayed in the photos. Please rest assured that we will thoroughly review any discrepancies between reality and the photos to ensure that we maintain our commitment to transparency.

We´re glad to hear that despite this, your overall experience was not impacted negatively. Your understanding and patience are greatly appreciated. We would be honored to have the opportunity to welcome you back for another enjoyable stay in the future.

Sean Patrick10
AVR. 2024
Great Airbnb in a great location. Nice and friendly hosts. Would definitely stay again
Réponse du service qualité

Dear Sean,

Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Celeste Pillow10
AVR. 2024
The location was super convenient and was only 10-20 minutes walking from anywhere it seemed. We cooked in one night and it was equipped with everything we needed which was great. Our hosts were very responsive and helpful when we had questions. We enjoyed the shared terrace as well. Would definitely recommend.
Réponse du service qualité

Dear Celeste,

Thank you so much for your kind words. We´re thrilled to hear that you found our location super convenient and that you were able to explore Seville easily on foot. It´s great to know that you found the kitchen well-equipped for cooking and that you enjoyed the shared terrace. We strive to provide our guests with everything they need for a comfortable stay, and we´re glad that our responsiveness and assistance met your expectations. Thank you for recommending us, and we would be delighted to welcome you back anytime.

Pierre Casanouve-Soulé10
AVR. 2024
Court séjour agréable à Séville dans l’appartement propre et où tout était à disposition
Réponse du service qualité

Dear Pierre,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Lukas Hesse8
MARS 2024
Die Lage der Wohnung ist super gut, man ist in einer ruhigen Gasse aber trotzdem sehr dicht an allen Sehenswürdigkeiten und vielen tollen Restaurants gelegen. Die Wohnung ist auch schick, jedoch befinden sich zu viele Möbel im Wohnzimmer - dadurch ist es ein bisschen eng. Das Treppenhaus riecht leider stark nach Zigarettenrauch, das war blöd. Die Kommunikation mit dem Vermieter war sehr gut, so konnten wir schon vorab Restaurants oder andere Aktivitäten reservieren.
Réponse du service qualité

Dear Lukas,

Thank you for sharing your feedback. We´re pleased to hear that you enjoyed the excellent location of our apartment, close to many attractions and restaurants, yet situated in a quiet alley. However, We regret that the room layout was not to your liking and the inconveneince with the smell in the staircase. We appreciate your understanding and will address these concerns promptly. We´re glad that communication with our host was smooth and that we could assist you in planning your activities. Your satisfaction is our priority, and we hope to welcome you back for a more enjoyable experience in the future.

Aayush Agrawal6
FÉVR. 2024
Nice property in a nice neighbourhood. But the company managing the property is not so nice. Had few issues but nothing major. Overall okay stay.
Réponse du service qualité

Dear Aayush,

Thank you for taking the time to provide feedback regarding your recent stay at our property. We are pleased to hear that you found our property to be pleasant and situated in a nice neighborhood. However, we were surprised to learn of your dissatisfaction with the property management company. We always encourage our guests to communicate any incidents they may experience during their stay so that we can provide prompt solutions. We regret that in your case, we did not receive any news about any inconvenience experienced, as we would have been happy to assist you. Once again, we appreciate your feedback and hope that you will consider staying with us again in the future.

Susan Coffman10
DÉC. 2023
This beautiful apartment is in a perfect location-walkable to everything. We were there for almost a month and really appreciated the weekly "refresh"-clean bed and bath linens and cleaning. The host was quick to respond to a significant sewer odor in the bathroom (see other reviews re: this). The smell was greatly reduced with the aid of a plumber and open window in the shower. We hope to return to Seville and would love to stay there again. Thank you Genteelhomes!
Réponse du service qualité

Dear Susan,

Thank you for your positive review. We´re glad you enjoyed the apartment´s location and our weekly refresh service. We apologize for the sewer odor issue but are grateful for your patience as we addressed it promptly. With the assistance of a plumber, we managed to greatly reduce the smell. We´re committed to maintaining high standards and ensuring a comfortable stay for all our guests. We´d love to welcome you back to Seville in the future and host you again.

Mercedes Cucala Ramos10
DÉC. 2023
Nos sentimos como en casa. Todo muy bien y limpio. Cerca de la catedral y casco antiguo. Muy tranquilo. Repetiría
Réponse du service qualité

Estimada Mercedes:

Valoramos inmensamente sus comentarios positivos acerca de su experiencia en nuestro apartamento. Nos complace saber que su estancia fue agradable y satisfactoria. Gracias por confiar en nuestros servicios; su satisfacción es nuestra máxima prioridad. Esperamos darle la bienvenida de nuevo pronto.

Sneha Elizabeth Varghese10
NOV. 2023
The apartment was absolutely gorgeous, quite spacious for two people. We stayed for about 5 days and worked from there. The apartment is well equipped and has all the required amenities. Nice location as well, with good restaurants and bars around! Would definitely recommend!
Réponse du service qualité

Dear Sneha,

Thank you for your wonderful review. We´re delighted to hear that you found our apartment absolutely gorgeous and spacious for your stay. It´s great that the well equipped space served as a comfortable workspace for your stay. We appreciate your recommendation and are pleased that the location and nearby dining options added to your experience. We look forward to welcoming you back and providing another enjoyable stay in the future.

Mitchell Luis10
NOV. 2023
This Airbnb was really beautiful. It was spotless and very well maintained. The host was very responsive and friendly, we felt well looked after and the Airbnb was exactly as advertised. It was equipped with everything we needed all the way to the little extra touches which were very thoughtful for the guest experience. Beautiful decor, everything felt nice and new. Location is also fantastic, right by all of the action and walking distance to pretty much everything - while being a few doors down on a quieter street so that it´s not too loud. Just perfect!
Réponse du service qualité

Dear Mitchell,

Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Anne Vildé8
OCT. 2023
Le logement est situé au 2e étage. La literie est confortable. Il y a un ascenseur bien appréciable. Il est très bien décoré. Il est très bien situé dans Séville pour toutes les visites. La cuisine est bien équipée avec bouilloire et nespresso, gros frigo et congélateur. Il manque peut-être un grille-pain selon moi. La terrasse est au 3e étage et est semi privative séparée par des paravents. La terrasse est moins idyllique que sur la photo de l’annonce. Malheureusement nous n’avons pas pu accéder à la terrasse le premier jour car la clé était cassée dans la serrure. Nous avons pu y accéder le lendemain midi et avons eu un maigre dédommagement de 39€…alors que nours avons demandé le remboursement de la première nuit. La salle de bain est lumineuse avec une douche. La porte de la salle de bain grince très fortement. Il y avait tout au long du séjour une odeur très désagréable d’égouts dans la salle de bain.
Réponse du service qualité

Dear Anne,

Thank you for sharing your detailed feedback. We´re pleased to hear you found our accommodation comfortable, well-decorated, and conveniently located for exploring Seville. We appreciate your insights on the kitchen amenities and take note of your suggestion for a toaster.

Our sincere apologies for the inconvenience with the terrace key and the unexpected odor in the bathroom. We are glad to know that the problem with the keys was solved the next day of your arrival, and we understand your frustration about not being able to enjoy the terrace on the first night, that is the reason that we proceeded to offer you a compensation. We regret that you did not consider it sufficient, but regrettably, we cannot refund the entire night´s amount, as the terrace is only part of the rented apartment, which you were able to enjoy.

Thank you for your understanding. We´re working to address these issues promptly to avoid any similar situation in the future.

We hope you enjoyed your overall stay and would be delighted to welcome you back.

Cecilia Arias10
OCT. 2023
Departamento super lindo y muy bien ubicado!
Réponse du service qualité

Estimada Cecilia,
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Saludos cordiales,
Departamento de Calidad

Annika Freitag10
OCT. 2023
We had a great stay. The apartment is very well equipped and modern. The location was perfect. Everything was near by. The only negative thing was a bad smell coming out of the drains in the bathroom, especially in the night and morning but it’s nothing who anyone could do about it. We would recommend the apartment!
Réponse du service qualité

Dear Annika,

Thank you for sharing your experience following your stay. We´re delighted to hear that you found our apartment well-equipped, modern, and enjoyed its perfect location close to everything. We appreciate your recommendation.

We apologize for the inconvenience caused by the occasional odors from the bathroom drains. These instances be inusual and often are influenced by the seasons and weather conditions. Rest assured, we continuously strive to address such matters to ensure a consistently pleasant stay for our guests.

We´re grateful for your understanding and are thrilled that, despite this, you had an overall great experience. Your feedback is invaluable and will help us in our efforts to enhance our guests´ experiences.

Rosie Lamb10
OCT. 2023
Great place !! Fab location and very nice hosts. Only suggestion is it would be nice if the sofa bed could be made up for more guests if they’re staying. Thank you
Réponse du service qualité

Dear Rosie,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department

Clayton Kelly10
OCT. 2023
This is a great place! Nice, clean space with updated appliances and fixtures. Lovely to have access to the rooftop terrace. The bed is comfortable and the apartment is spacious. We enjoyed the location - close to lots of restaurants, shops, and everywhere is very walkable. Would stay here again!
Réponse du service qualité

Dear Clayton,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Kind regards,
Quality Department

Lucia Caravaca Voutos10
OCT. 2023
Évaluation sans commentaire.

Victoria Henthorn10
SEPT. 2023
Excellent and perfect location. We would come back. Thank you.
Réponse du service qualité

Dear Victoria,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Kind regards,

Quality Department

Jessica Keshishian10
SEPT. 2023
This apartment was absolutely gorgeous. Loved the interior and furnishings. The location was right around the corner of one of the best places we ate while in Spain. The location was walkable to everywhere we needed to be - the Alcazar, Catedral, and Setas de Sevilla were all within 15 minute walk. The rooftop was lovely and we sat up there a couple times. The elevator was very useful to take our luggage up and down. Bathroom was spacious and the bedroom and a ton of closet storage. If I messaged the host during business hours they responded right away. I would stay in this apartment again.
Réponse du service qualité

Dear Jessica,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department

Deborah9,7
SEPT. 2023
We stayed at Santas Patronas IV in August 2023. Check in was very easy and staff was very good at responding to our questions in a timely manner. The apartment is very well equipped and bed was comfortable. Building is nice and quiet for a good sleep. Location was great with easy walking distance to all important sights. A suggestion would be to provide oven mitts and tea towel for the kitchen. I heated some food in the oven but almost burned myself trying to get it out. I also prefer to hand wash dishes and it would be nice to have a tea towel to dry with. Also, we noticed that there were no fire detectors in the unit or building. Is this not a requirement in Spain? Otherwise, the unit was excellent and exactly as advertised. We were very happy with our stay.

Peter Bates10
SEPT. 2023
Genteelhome was lovely apartment close to all attractions. Owner allowed us an early access to leave bags whilst the apartment was cleaned. We came back after a few hours to spotless property
Réponse du service qualité

Dear Peter,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,

Quality Department

Juan Casillas10
SEPT. 2023
Muy recomendable en todos aspectos . No lo dudes en hospedarte aqui
Réponse du service qualité

Estimado Juan,
Nos gustaría hacerle saber lo agradecidos que estamos por su generoso comentario sobre su estadía en nuestro apartamento. Nos esforzamos por asegurarnos de que cada huésped tenga una experiencia excepcional durante su estancia con nosotros, y su comentario positivo es un testimonio valioso de nuestro trabajo duro. Su opinión es muy importante para nosotros y esperamos tener el placer de servirle nuevamente en el futuro cercano.
Saludos cordiales,

Departamento de Calidad

Michael Barone10
SEPT. 2023
Our stay was great. The apartment was well-decorated and clean with plenty of space for me and my partner. It was also in a great location and very walkable to all the major sites and plenty of bars and restaurants. I would definitely recommend.
Réponse du service qualité

Dear Michael,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards,

Quality Department

Natalia Yermak10
AOÛT 2023
Really nice place, beautiful design, good location and very easy to check-in and out. Would stay again
Réponse du service qualité

Dear Natalia,
It was a pleasure to host you at Santa Patronas IV in Seville. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Kind regards,

Quality Department

Maddy Beale10
AOÛT 2023
We loved our stay and would recommend it to anyone. The place was very clean and well-decorated. We were walking distance from everywhere in Seville. The air con and WiFi worked really well and the water pressure in the shower was good. Overall, we are so pleased we booked and would definitely go back!
Réponse du service qualité

Dear Maddy,
Thank you for highlighting the positive aspects of our location in Seville. Being near the main attractions is a key focus for us. We´re pleased that our location enhanced your experience. We look forward to welcoming you back to Seville in the future.
Kind regards,

Quality Department

Dominic Rawlins10
AOÛT 2023
Couldn’t have asked for a better place to stay in Seville. The apartment was lovely and had everything you might need. The location was perfect, we were able to walk everywhere we wanted within 15 minutes in either direction. Genteelhome were also incredibly responsive- we had problems with the door one evening and someone was round to help us 10 minutes later. Couldn’t have asked for a better stay.
Réponse du service qualité

Dear Dominic,
Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at Santa Patronas IV in Seville. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Kind regards.

Quality Department Manager

Michael Thompson10
JUIL. 2023
Could not be happier - great apartment with excellent facilities in a perfect location.
Réponse du service qualité

Dear Michael,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Emily Hunt10
JUIL. 2023
A lovely place to stay! The location is perfect, just a short walk from the central attractions, restaurants and shops, but felt quiet. The apartment is brand new, well equipped, stylish, and very comfortable. Air con was good, and very necessary in July! The keyless entry is great - no worries of loosing the keys, or locking yourself out! The roof terrace is on the floor above the apartment, and semi-private (you have your own area, which is separated from those for the other apartments by performated wall deviders). Highly recommended as a really comfortable place to stay for a couple visiting Seville.
Réponse du service qualité

Dear Emily,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Neil Ward10
JUIN 2023
A great venue making our stay even more enjoyable. I have given an outstanding review.
Réponse du service qualité

Dear Neil,
Thank you so much for your outstanding review! We´re delighted that you had an enjoyable stay at our property. Your feedback means a lot to us.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Andreea Lascu10
JUIN 2023
Close to center, walkable neighborhood, beautiful apartment with all that you need, including beautiful rooftop that we could not use due to the very hot weather. Close to supermarket and local produce markets, great restaurants and amazing flamenco shows. We will return to see more of this beautiful city during more friendly weather!
Réponse du service qualité

Dear Andreea,
Thank you for your lovely review. We´re delighted to hear you enjoyed your stay and explored the neighborhood. We look forward to hosting you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Desiree Harrison-Brown10
JUIN 2023
Highly recommend this place! Great for solo travelers or couples. Very clean, great location that is within walking distance to many things to see/do in Sevilla, and has great amenities.
Réponse du service qualité

Dear Desiree,
Thank you for your recommendation. We´re glad you enjoyed the cleanliness, location, and amenities. It was a pleasure hosting you.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Mahnaz Sheikh10
JUIN 2023
The stay was absolutely fantastic and the apartment was a 5 star accommodation . Brilliant location , 10 minutes walk from all sites of old city . Very comfortable with a new feel and a lovely patio upstairs to enjoy . Highly recommend it.
Réponse du service qualité

Dear Mahnaz, Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your amazing experience, and we anticipate the pleasure of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Ramona Cottali9
MAI 2023
Siviglia vuol dire meraviglia
ottima posizione ed appartamento nuovissimo. consigliamo. Siamo state accolte da Carlos di notte (dopo essere arrivate in ritardo a causa dell’aereo) persona gentilissima e molto simpatico. ci ha mostrato l’appartamento e spiegato nel dettaglio come utilizzarlo al meglio. Ottimi in suoi consigli sul tour della città e dei ristoranti.
Réponse du service qualité

Dear Ramona,
Your kind words towards our dedicated staff is greatly appreciated and warmly received. It´s very rewarding for us to know that the efforts of our team contributed to enhancing your experience during your stay. Your feedback serves as a strong motivation for us to continue delivering top-notch service, always aiming to exceed our guests´ expectations. Thank you so much for your review, and we eagerly anticipate the opportunity to welcome you back.

Jose L.H. Campos
Quality Department Manager

Anna Woo10
MAI 2023
The stay was peaceful, clean, comfortable, within walking distance of many attractions, restaurants, grocery stores and transportation. We loved the rooftop lounge area as a great place to relax and soak in the beautiful weather of Seville. Marian offered many local recommendations and was super helpful. The hosts were very responsive, proactive and welcoming. Would definitely recommend the stay!
Réponse du service qualité

Dear Anna,
Thank you so much for your review! We´re delighted that you enjoyed your stay and appreciated the convenient location, cleanliness, and our hospitality. We hope to host you again in the future.
Jose L.H. Campos
Quality Department Manager

Jean Pierre10
MAI 2023
Très bien situé, à 10 mns à pied de tout. Beaucoup de charme pour cet appartement, état neuf.
Réponse du service qualité

Dear Jean Pierre,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Amélie Maingon10
MAI 2023
Bel appartement décoré avec goût et en parfait état. Très bien situé, à proximité à pied des principaux lieux touristiques de Séville.
Réponse du service qualité

Dear Amélie,
We are delighted to read that you found the apartment beautilly decorated and that the location was convenient to explore the main atractions of the city.
It will be our honour to welcome you back on your next trip to Seville.

Jose L.H. Campos
Quality Department Manager

Patrice Lagorce10
MAI 2023
Un très bel appartement , avec une super situation pour découvrir Séville à pied.
Réponse du service qualité

Dear Patrice,
Thank you for choosing our apartment for your recent stay. We are delighted that you enjoyed our central location. We take great pride in providing a convenient and accessible setting for our guests. Your satisfaction means the world to us, and we hope to have the pleasure of hosting you again soon. Please don´t hesitate to reach out if there is anything we can do to make your future visits even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Paola Calvelli10
AVR. 2023
Alloggio estremamente pulito. Tutto in ordine. Situato in una zona centrale e molto tranquilla. Ottimo rapporto qualità prezzo. Lo consiglio a tutti.
Réponse du service qualité

Dear Paola,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

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Appartement Santas Patronas IV

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