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Appartement
Rodrigo Caro I

Séville · Santa Cruz

8,9 (27 évaluations)


1-3
Personnes

1
Chambre

1
Salle de Bain

61 m2
Surface

À propos du logement

Appartement moderne et confortable, entièrement rénové, comprenant une chambre et une salle de bain en suite.

En entrant dans l’appartement, vous serez accueilli par le salon à concept ouvert avec une cuisine ouverte. Le salon dispose d’un canapé-lit et d’une table basse. La zone de cuisine est entièrement équipée avec tous les ustensiles nécessaires pour votre séjour, ainsi qu’un coin repas.

La chambre est meublée d’un lit double de 150 cm x 200 cm et d’une grande armoire. Enfin, dans la chambre, vous trouverez la salle de bain complète en suite.

L’appartement est situé dans un emplacement inégalé, car il se trouve dans la rue Rodrigo Caro, au centre-ville, à quelques mètres de la Cathédrale, de la Giralda et de l’Alcazar de Séville, et entouré de nombreux restaurants offrant la meilleure cuisine andalouse.

Climatisation Centralisée
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Étage Rez-de-chaussée
Ascenseur Disponible
Canapé-lit Une place
Fibre optique Gratuite
Téléviseur Smart TV
Cafetière Capsules
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires


> VUT/SE/11481


>
La réservation de chaque hébergement Genteel Home inclut l´offre d´expériences ou d´activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d´informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.

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Nous disposons de Feuilles Officielles de Réclamations et de Plaintes en format papier et numérique à la disposition des usagers.
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Demande d’informations

Voir sur la carte

L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :



• Service de restauration dont le menu peut être consulté ici


• Cet établissement propose son propre service de garde et de consigne de bagages du lundi au vendredi (sauf jours fériés) pour les clients premium, avec enlèvement par notre personnel à l´appartement. Les tarifs sont de 5 € par bagage. Les samedis, dimanches ou jours fériés, vous pouvez utiliser le service d´autres entreprises dans des locaux désignés, à environ 5 € par valise.


• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.


*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.


Évaluation de la propriété

8,9 (27 Évaluations)

Emplacement
9,9
Qualite
9,1
Nettoyage
9,6
Personnel
8,9
Équipements
9,3
Recommandable
9,7

Votre avis nous intéresse


Avis de nos clients

Beatrice Capatti8
AVR. 2025
Appartamento ben tenuto ed organizzato. Purtroppo c’è un gran odore di fogna. Sconsigliato durante la Semana santa perche c’è il rischio di non riuscire ad entrare in casa durante le processioni e risulta comunque difficile muoversi durante il pomeriggio/sera. Per il resto credo che in una settimana normale la posizione sia perfetta, attaccata al reale alcazar e alle principali strutture di interesse.

Rossella De Marco9
MARS 2025
Posto centralissimo, struttura fornita di tutti gli accessori, letto e divano comodi. Ci è stata fornita anche la culla per il bebè.

Laura Petri9
MARS 2025
Perfect location
Clean and nicely furnished! High standard and pretty
The communication was quite a hustle but other than that ok Bit dark
Réponse du service qualité

Dear Laura,

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the apartment’s prime location, as well as its cleanliness and stylish furnishings. We take great care in maintaining high standards to ensure our guests feel comfortable and at home, so it is wonderful to know that these aspects contributed positively to your stay.

Regarding communication, we always strive to provide a smooth and attentive experience for our guests. We regret if there were any difficulties and will take your feedback into account to further enhance our service. Our goal is to make each stay as seamless and enjoyable as possible.

As for the lighting, we understand that brightness is a subjective perception and may vary from guest to guest. Nonetheless, we ensure that our apartments are designed to provide a welcoming and pleasant ambiance for all.

We truly appreciate your comments and hope to have the opportunity to welcome you again in the future for an even more enjoyable stay.

Quality Department.

philippe weill9
FÉVR. 2025
Agréable et très bien situé
Spacieux, entièrement rénové, très central. Bonne connexion wifi

patrick casey10
FÉVR. 2025
Absolutamente cómodo
Excepcional: un apartamento precioso en una ubicación increíble, cerca del palacio y la catedral.

Gail Stenger2
FÉVR. 2025
DO NOT STAY HERE! AVOID!
Surrounded on two sides with busy street - other sides butts up to elevator and pitch black unsafe, noisy foyer. Open air bar (100 people) going to 2:00 am every night with sound directed right at this property. Asked to be moved - manager said no until I found another one of their properties that was vacant. VRBO gave no support - just excuses & repeated property manager’s lies. RUN AWAY!
Réponse du service qualité

Dear Gail,

Thank you for taking the time to share your feedback. We regret that your stay did not meet your expectations, and we would like to take this opportunity to address some of the points you mentioned.

Regarding the presence of occasional noise, we would like to highlight that our central and privileged location, while ideal for exploring the city, can sometimes result in some external noise due to the everyday life of the area, especially depending on the time of year and any local festivities being celebrated. We understand that this may have been bothersome, but please rest assured that we are actively reviewing the soundproofing system to ensure that it meets the necessary standards to minimize external noise.

As for your request for a room change, we informed you at the time that we were unable to accommodate your request for relocation on the first night due to availability constraints. However, we want to emphasize that we were attentive throughout your stay, making every possible effort to ensure your satisfaction. The very next day, and in line with our commitment to guest satisfaction, we were able to offer you another property where you could enjoy a peaceful stay as you desired. This upgrade was offered so that you could experience the tranquility you were seeking, while also being able to continue enjoying our wonderful city.

We do regret that all our efforts did not fully meet your expectations. However, it is important to note that we take our guests’ concerns very seriously, and we always strive to provide the best service possible. Please be assured that your comments have been taken into consideration as we continue to improve our offerings.

We sincerely hope to have the privilege of welcoming you again in the future and providing you with a more satisfying stay.

Quality Department

Michelle Byrd10
FÉVR. 2025
¡La ubicación era perfecta! Cerca de las principales atracciones turísticas. Personal amable.

Mihye Kim10
FÉVR. 2025
위치와 깔끔함에서 최고!
위치 최고, 대성당, 알카사르,유대거리 다 한걸음에 위치 합니다 대성당 종소리를 내내 들을수 있었어요!
0층에 위치, 하수도 냄새가 조금씩 났어요..(아주 쬐금)
Réponse du service qualité

Dear Mihye,

Thank you for sharing your feedback. We are delighted to hear that you enjoyed the fantastic location of the apartment, with easy access to the Cathedral, Alcázar, and the Jewish Quarter. It´s also great to know that you had the opportunity to experience the sound of the Cathedral bells during your stay.

Regarding the plumbing issue, we appreciate you bringing it to our attention. Although it was a minor inconvenience, we will certainly review the situation to ensure everything is in perfect condition for future guests.

thank you for choosing us. We hope to have the pleasure of welcoming you again in the future.

Quality Department.

Sylvie Villeneuve10
JANV. 2025
Très bien situé

Pilar Santana Cabral9
JANV. 2025
Fantástico fin de semana con en familia
La ubicación, el apartamento, su comodidad.
La loza no estaba muy bien limpiar
Réponse du service qualité

Estimada Pilar:

Gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de su fin de semana en familia y que tanto la ubicación como la comodidad del apartamento fueron de su agrado.

En relación con la limpieza, le agradecemos por mencionarlo. Lamentamos que no estuviera a la altura de sus expectativas y tomaremos las medidas necesarias para garantizar que este aspecto esté completamente cuidado en el futuro.

Agradecemos su valioso comentario y esperamos poder recibirle nuevamente en su próxima visita a la ciudad.

Departamento de Calidad.

Aniko Horsiczova10
DÉC. 2024
Vyborna lolalita, pekne a utulne zariafenie, vela priestoru

Smaranda Luiza`10
NOV. 2024
Todo fue increíble

Oussama Wichka10
NOV. 2024
Évaluation sans commentaire.

Yevhen Khoroz Livoshynskyi10
NOV. 2024
Évaluation sans commentaire.

Carla Sierra10
OCT. 2024
Amazing location, lovely and cozy place!
It was close to almost everything, we were in the centre of the centre!
We could hear the noise of the 300 meters cervecerías, on Friday evening is a bit annoying to get some sleep.
Réponse du service qualité

Dear Carla,

Thank you for your feedback regarding your recent stay. We are delighted to hear that you enjoyed our amazing location and found the place lovely and cozy.

We understand that noise from nearby establishments can be more noticeable during certain times of the year or due to local festivities, and we apologize for any inconvenience this may have caused. Please be assured that we will review our soundproofing system to identify any necessary improvements.

We appreciate your insights and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

Quality Department.

Ana Karina Krause10
OCT. 2024
Ubicación increible, muy lindo decorado
El olor a humedad, que no había café
Réponse du service qualité

Estimada Ana Karina:

Gracias por compartir sus comentarios sobre su estancia. Nos complace saber que disfrutó de nuestra increíble ubicación y de la decoración del apartamento.

Lamentamos que haya notado un olor a humedad durante su estancia y que no se haya encontrado café. Siempre proporcionamos café como cortesía para hacer más agradable la llegada de nuestros huéspedes, así que sentimos que esto no estuviera disponible en su caso. Revisaremos nuestras prácticas de mantenimiento para abordar lo que nos menciona y asegurarnos de que todo esté en perfectas condiciones.

Agradecemos su feedback y esperamos tener la oportunidad de recibirle nuevamente en el futuro.

Departamento de Calidad

Ron Hubert10
SEPT. 2024
Évaluation sans commentaire.

Rosa María Verrire Sainz8
SEPT. 2024
Évaluation sans commentaire.

Sartaj Singh Gill10
JUIN 2024
Silvia was a great host! Very quick to respond to any questions. The apartment is located in a perfect place, within walking distance of a majority of the major tourist attractions. Great place to stay with a young family, lots of space and very clean. Will definitely recommend stying here.
Réponse du service qualité

Dear Taj,

Thank you so much for your wonderful review. We´re thrilled to hear that Silvia provided excellent hospitality, responding promptly to your questions. It´s fantastic that you found the apartment perfectly located, within walking distance of major tourist attractions.

We´re delighted that the apartment provided ample space and was very clean for your young family. Your recommendation means a lot to us, and we truly appreciate it.

Thank you once again for choosing to stay with us. We look forward to welcoming you back and ensuring another enjoyable stay in the future.

Miro Xu4
MAI 2024
Pros: Good Location, proximity to most of the attractions. Furniture and appliances were fairly new. Cons: 1) noisy late in the night from upstairs and surroundings. Garbage collection was right outside of our window 2) room was smelly and we both got sick after staying for 3 days 3) toilet bowl was not properly cleaned, stains left in when we checked in 4) asked for passport details a day before checkin saying it’s a requirement (which was never communicated previously) 5) Wrong door password was given initially and we were unable to enter 6) Got someone broken into claiming they got the room booked (resolved later on, they actually booked the unit upstairs) but unbelievable they were able to enter our unit. 7) Wifi connection was very intermittent. We had to open the LV panel to reach and reboot the switch a few times. I don’t normally leave bad comment but we are genuinely disappointed with the stay. We don’t want to say but in fact it’s the worst amongst our 3-week EU trip
Réponse du service qualité

Dear Miro,

Thank you for sharing your detailed feedback with us. We appreciate your positive comments about our good location and the quality of our furniture and appliances. However, we sincerely apologize for the inconveniences you encountered during your stay.

Regarding the noise issues, we regret any disturbance caused. Noise levels can vary depending on the time of year or local festivities. Nevertheless, we take your feedback seriously and will explore options to improve our soundproofing system if necessary.

Regarding the smell concern, please accept our apologies. Climate conditions can sometimes impact odors, and we will investigate this matter further to ensure it is addressed. We are also deeply sorry that the cleanliness did not meet the established standards. We will work diligently to ensure that similar situations do not occur in the future. If you had informed us of these situations during your stay, we would have provided a timely solution.

Regarding the request for passport details, we apologize for any confusion. It is a standard and mandatory requirement for all guests staying in tourist establishments to provide identification documents for check-in registration. This information is necessary to comply with local regulations, and without it, access to the establishments cannot be granted.

We are also addressing the issues with the door password, the incident with the mistaken booking, and the intermittent WiFi connection. Such occurrences are not typical of our service standards, and we will conduct a thorough review with the relevant departments to prevent similar situations in the future.

Your feedback is invaluable to us, and we appreciate your patience and understanding. We sincerely hope that these issues do not overshadow your entire trip experience. We would be grateful for another opportunity to provide you with a more seamless and enjoyable stay in the future.

Jamie Graham8
MAI 2024
Apartment was central and in an extremely good location. However, its a ground floor apartment in a busy street. the bedroom has 2 walls and 2 windows streetside which could make it difficult for light sleepers. The street normally quietens after 11:30pm however there is alot of noise from nightly garbage collection and early morning. I feel this should be stated clearly in the description. It didn´t bother me too much, but my partner ended up sleeping on the sofa bed as the livingroom was a bit quieter. Its recently renovated and in great condition. It has everything you need. Air conditioning is new and quiet. It was clean however floor could have done with a mop and it wasnt nice to walk on bare foot or with white socks. Bed was comfortable as was the sofa bed. Good quality bedding and Towels. Roof terrace was basic but nice, with some loungers and seat Host was remote and didn´t meet us in person, however was really helpfull and responded instantly when contacted.
Réponse du service qualité

Dear Jamie,

We appreciate you taking the time to share your feedback with us. It´s delightful to know that you found our apartment to be conveniently located in the heart of the city.

We understand your concerns regarding the noise from the street, especially during garbage collection times. While we acknowledge the importance of street cleaning for maintaining a clean and pleasant environment in our city, we also recognize that your satisfaction is our top priority. Therefore, we will take note of your feedback and review our soundproofing system to make any necessary improvements.

We´re delighted that you found the apartment recently renovated and in excellent condition, equipped with all the amenities needed for a comfortable stay. However, we apologize for any inconvenience caused by the cleanliness of the floors, and we will promptly address this matter to ensure a more enjoyable experience for our guests.

It´s heartening to hear that you and you were able to enjoy the comfortable bedding and quality amenities provided. We´re also pleased that you found our host to be helpful and responsive.

Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back in the future and provide you with an even better experience.

Indu Kalyanaraman10
MAI 2024
Great location. Easy walking distance to all major sites. Silvia was a very responsive host
Réponse du service qualité

Dear Indu,

Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know that you found the location convenient and that we could contribute to a memorable stay. We eagerly await your return visit.

iñigo Inchusta9
MAI 2024
Évaluation sans commentaire.

Alessandro Di Gregorio8
AVR. 2024
Appartamento pulito, ristrutturato e moderno davanti ad un market fornito di tutto il necessario (compreso pane, affettati, frutta), adiacente ad un locale che popone ottime colazioni e brunch (anche se caro). Posizione perfetta per visitare le principali attrazioni, a due passi dalla Cattedrale. Un po rumoroso la notte e la mattina. Abbiamo avuto un problema col portone principale visto che il tastierino su cui digitare il codice non funzionava, ma nel giro di un ora è stato risolto dal tecnico. Per il resto consiglio l’appartamento.
Réponse du service qualité

Dear Alessandro,

Thank you for your feedback. We´re glad to hear that you found the apartment clean, renovated, and modern, and that you appreciated its convenient location near a well-stocked market and a café offering great breakfasts and brunch. We´re sorry to hear about the noise you experienced at night and in the morning. Please note that noise perception can be occasional and may depend on local festivities or events. We regret any inconvenience, and we will check the soundproofing system to ensure it is working properly. We´re pleased that our team was able to promptly resolve the issue with the main door keypad. Your recommendation means a lot to us, and we hope to have the opportunity to welcome you back in the future.

Louna Garnier8
AVR. 2024
Conforme aux photos, parfaite localisation.
Réponse du service qualité

Dear Louna,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Zohreh Hurcum10
AVR. 2024
We stayed here for a week in April for our Easter break with my daughters age 14 and 11. The apartment was very clean and spacious. The Sofa bed in the lounge was big enough for our girls and we had the double bed with the en-suite. The location of the flat is perfectly placed for the Cathedral and the Alcazar within 5 minutes walk. The views from the terrace is stunning. The terrace had loungers and a table and chairs which was perfect for tired legs in the mid afternoon. The flat is perfectly equipped with all appliances brand new and very workable. Had a mid week clean change sheets and towels etc which was a Bonus. The host was very responsive when prompted with questions. There are plenty tapas bars and restaurant to choose from within walking distance again. Lots of gorgeous souvenir, ceramic snd jewellery shops etc. Plenty to do locally. A little mini market directly opposite the flat to get your fresh bread etc. Highly recommended. Thank you for a great stay in Seville.
Réponse du service qualité

Dear Zohreh,

Thank you for choosing to stay with us for your Easter break. We´re delighted to hear that you and your daughters enjoyed your week-long stay in our apartment. It´s wonderful to know that the apartment met your needs with its cleanliness, spaciousness, and comfortable sofa bed for the girls. We´re pleased that our central location allowed you to explore the Cathedral and the Alcazar within minutes, and that you enjoyed the stunning views from the terrace. It´s great to hear that you found the terrace equipped with everything you needed for relaxation.
We´re glad that our host was responsive to your questions and that you appreciated the mid-week cleaning service. Thank you for recommending us, and we look forward to welcoming you back for another great stay in Seville.

Violet Adamson9
MARS 2024
Évaluation sans commentaire.

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Appartement Rodrigo Caro I

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