L’appartement a été meublé avec des meubles et des éléments de haute qualité, dont beaucoup sont de conception exclusive. Il dispose d’une terrasse privée, très calme et meublée avec des meubles de jardin.
L’appartement dispose d’un salon qui vous procurera une détente exceptionnelle grâce à sa décoration design, ainsi que d’une cuisine séparée et entièrement équipée.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de restauration dont le menu peut être consulté ici
• Cet établissement propose son propre service de garde et de consigne de bagages du lundi au vendredi (sauf jours fériés) pour les clients premium, avec enlèvement par notre personnel à l´appartement. Les tarifs sont de 5 € par bagage. Les samedis, dimanches ou jours fériés, vous pouvez utiliser le service d´autres entreprises dans des locaux désignés, à environ 5 € par valise.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Recaredo Terrace X
de à
Todo excelente
Nous avons séjourné à 6 dans cet appartement. C´était parfait hormis le bruit de la "Calle Recaredo" sous nos fenêtres. Manque un peu d´insonorisation mais on s´y est très bien fait.
Réponse du service qualité
Dear Maryline,
Thank you for your kind review. We are thrilled to hear that you had a perfect stay with us and enjoyed the apartment’s proximity to the center of Seville.
We regret that the noise from impacted your experience. We apologize for any inconvenience this may have caused. It is important to note that, depending on the time of year and any local festivities, there may be occasional noise that could be more noticeable at certain times. Nevertheless, we will review the soundproofing system of the property to ensure it meets the necessary standards to block out any external noise.
Thank you for choosing us. We appreciate your feedback and hope to welcome you again in the future.
Quality Department
Réponse du service qualité
Dear Sungyong,
Thank you for your feedback. We are pleased to hear that you found the facilities to be comfortable. We always strive to provide our guests with a pleasant environment during their stay.
However, regarding the check-in process, we regret the difficulty you encountered. Nevertheless, we always provide our contact details in advance so that guests can inform us of their arrival time and coordinate the check-in, as we do not have a physical reception in the building. Unfortunately, as we did not receive prior notice of your arrival time, it was a challenge for us to organize the check-in according to our usual protocol. However, once you contacted us, we promptly sent you the access information, and we hope that this initial misunderstanding did not detract from the enjoyment of your stay.
In regard to the sofa issue, we apologize for the inconvenience. We would have appreciated being informed about the situation, as our team is available 24/7 to assist with any unforeseen issues. We will take note of your comment and address any necessary repairs.
Thank you again for your understanding and for choosing to stay with us. We hope to welcome you back in the future and provide you with an even more comfortable and pleasant stay.
Al estar el apartamento en la carretera, puede haber molestias por el ruido de los peatones o el tráfico de la carretera
Réponse du service qualité
Estimado Ter Heegde,
Le agradecemos por compartir su experiencia. Nos alegra saber que encontró una excelente relación calidad-precio en el apartamento y que la terraza fue un valor añadido durante su estancia.
Respecto al ruido, al encontrarse en una zona céntrica, puede haber momentos en los que se perciban sonidos puntuales del tráfico o de los peatones. No obstante, nuestro objetivo es garantizar el máximo confort a nuestros huéspedes, por lo que revisaremos la situación para evaluar si hay medidas adicionales que podamos implementar para minimizar cualquier posible molestia.
Apreciamos sus comentarios, ya que nos ayudan a seguir mejorando, y esperamos tener el placer de recibirle nuevamente en el futuro.
Departamento de Calidad
La puerta rota y nos cambiaron al día siguiente a otro apartamento mucho más pequeño. No era igual que el que habíamos pagado y no nos han solucionado nada.
Réponse du service qualité
Estimado Carlos:
Gracias por compartir su opinión y por elegirnos para su estancia en Sevilla. Sin embargo, lamentamos que su experiencia no haya sido la esperada y nos gustaría aclarar algunos puntos en relación a su reseña.
Respecto al incidente puntual con el funcionamiento de la puerta, queremos destacar que, debido a la hora en la que surgió este problema, no pudimos solucionarlo de manera inmediata. Sin embargo, nuestro equipo estuvo en todo momento pendiente de la situación y, para evitarles cualquier inconveniente adicional, se les ofreció de inmediato la opción de reubicarse en otro apartamento, para que su estancia transcurriera de la manera más cómoda posible. No obstante, lamentamos que nuestras propuestas fueran rechazadas y decidieran permanecer en el apartamento originalmente seleccionado. Por otro lado, es importante resaltar también que, al día siguiente, nuestro equipo atendió la incidencia con la mayor rapidez posible, aunque, debido a la complejidad de la reparación, no pudimos resolverla tan pronto como hubiéramos deseado. A lo largo de todo el proceso, seguimos disponibles para ayudarles y, nuevamente, les ofrecimos una alternativa dentro del mismo edificio, con características similares al apartamento inicialmente reservado, para asegurar su comodidad y satisfacción.
Dicho esto, lamentamos sinceramente que nuestros esfuerzos no hayan sido suficientes para cumplir con sus expectativas. En todo momento, intentamos proporcionar las mejores soluciones posibles para resolver cualquier inconveniente de manera eficiente, pero entendemos que nuestras opciones no fueron satisfactorias en su caso.
Apreciamos su tiempo y tomamos nota de sus comentarios para seguir mejorando. Sin embargo, queremos reiterar que nuestra única intención fue asegurar que su estancia fuera lo más placentera posible, brindándoles soluciones rápidas y apropiadas para cualquier inconveniente, con el objetivo de que su experiencia fuera placentera. Seguiremos trabajando para mejorar y brindarles una experiencia aún más satisfactoria en el futuro.
Departamento de Calidad.
Chegamos às 15.30h e ainda estavam a limpar o apartamento, ficou muito mal limpo, a banheira escorre água que vai pelo corredor molhando tudo no caminho, almofadas e sofás da sala sujos e com manchas
Réponse du service qualité
Dear Pereira,
Thank you for your feedback. We are pleased to hear that you found the apartment spacious. Our goal is to provide comfortable and welcoming spaces for our guests, and we are happy that you appreciated this aspect.
However, we sincerely regret the inconvenience caused by the delay in cleaning the apartment. Please be assured that delays in our cleaning service are not typical, but occasionally unforeseen issues may arise, causing delays. We apologize for any discomfort this may have caused during your stay, and we assure you that we are working to ensure similar circumstances do not recur in the future. Regarding the other incidents you mentioned, we are surprised to hear about them. We would have appreciated the opportunity to address these matters immediately, had we been informed during your stay, as our team is always available to assist with any unforeseen issues that may arise. We regret the inconvenience caused by these incidents and want to assure you that we will carefully review each aspect. We are committed to ensuring that our property provides the optimal service we strive for.
We take your comments seriously and will take the necessary measures to ensure these issues are addressed and improved for future stays.
Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.
Sincerely,
Quality Department
Réponse du service qualité
Dear Abduljabbar,
Thank you so much for your kind review. We are delighted to hear that the apartment met your expectations and provided the perfect setting for your family. It’s wonderful to know that the location, decoration, and comfort contributed to making your stay memorable. We are also pleased that our communication and responsiveness helped ensure a smooth experience. It was a pleasure having you, and we would be thrilled to welcome you back in the future.
Réponse du service qualité
Dear Elsa,
Thank you for your kind words. We are delighted to hear that you found the apartment well-equipped, clean, and ideally located in Seville. It is also wonderful to know that your interactions with our management team were smooth and enjoyable.
We truly appreciate your recommendation and would be happy to welcome you again in the future.
El apartamento era muy cómodo, muy espacioso, y estaba muy limpio, si vuelvo a Sevilla volveré a ese apartamento
Todo excelente. El departamento muy cómodo y no faltaba nada.
Solo podrían agregar caja fuerte
Réponse du service qualité
Estimada Marcela,
Muchas gracias por su amable comentario. Nos complace saber que el apartamento le resultó cómodo y bien equipado, satisfaciendo todas sus necesidades. Agradecemos su sugerencia sobre la incorporación de una caja fuerte y la tendremos en cuenta a medida que sigamos mejorando nuestro alojamiento. Su opinión es muy valiosa para nosotros. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.
Departamento de Calidad
Réponse du service qualité
Dear Fernando,
Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that you enjoyed the apartment and appreciated the cleanliness of the sheets and towels.
We’re also pleased that our team could promptly assist you with the toaster, even on Christmas Eve, as guest satisfaction is our top priority. It was a pleasure hosting you, and we hope to welcome you back in the future for another enjoyable stay.
Would have liked a kettle But no big deal and it´s probably just an English thing and tea 😀
Réponse du service qualité
Dear Ian,
Thank you for your kind words and thoughtful feedback. We are delighted to know that you found the apartment spotless, comfortable, and spacious, and that our communication and central location contributed positively to your stay.
Regarding the kettle, we regret any inconvenience caused but would like to highlight that most of our apartments are typically equipped with one. Nevertheless, we will review the amenities to ensure its availability, and if it is missing, we will take steps to provide one. We sincerely appreciate your understanding. We hope that despite this minor inconvenience, you enjoyed your stay and look forward to welcoming you back in the future.
Quality Department.
Réponse du service qualité
Dear Anna,
Thank you very much for your kind feedback. We are delighted to hear that you found the apartment clean, well-located, and with comfortable mattresses, as well as that you appreciated the attentiveness and support of our team in meeting your needs. It brings us great joy to know that you would recommend our accommodation for both short and long stays. We would be thrilled to welcome you again in the future. Thank you for choosing to stay with us.
Réponse du service qualité
Dear Alain,
Thank you for your kind feedback. We are delighted to hear that you enjoyed the cleanliness of the apartment, its prime location, and the easy access to all the monuments, as well as being close to Santa Cruz. We truly appreciate your positive comments and hope to welcome you again in the future.
Excellent location, comfortable apartment with a large terrasse, well equipped, very clean and excellent communication with host. Well decorated and easy access with codes.
Mattress of the main bedroom need to be replace and a bit noisy at night because the double glass windows are not efficient.
Réponse du service qualité
Dear Michel,
Thank you for your kind feedback. We are delighted to hear that you and your family enjoyed the apartment, its location, and the comfort of the amenities, as well as the communication with our team.
Regarding the mattress in the main bedroom, we appreciate your comment, and we will review it to ensure that it meets our guests’ expectations. We also want to address your concern about noise. While our windows are double-glazed to minimize external noise, we understand that certain factors, such as the time of year or local events, can occasionally impact the quietness of the area. Nonetheless, We will look into this further to ensure the comfort of future guests.
We are grateful for your constructive feedback and look forward to welcoming you again in the future.
Quality Department
Nada a declarar.
Réponse du service qualité
Dear Jakub,
Thank you for your kind feedback. We´re glad to hear that you enjoyed your stay and the apartment was perfect for your group. It was a pleasure hosting you, and we look forward to welcoming you again.
Réponse du service qualité
Muchas gracias por su comentario. Nos alegra saber que disfrutó de nuestra ubicación cercana a los principales puntos de interés de la ciudad. Será un placer recibirle nuevamente.
Clean, well equipped apartment with terrace. Easy access with code, helpful company managing the booking. Comfortable beds. Good location
All good. no sun on terrace as it is enclosed but maybe just because sun low in November.
Réponse du service qualité
Dear Fiona,
Thank you for sharing your feedback. We are pleased to hear that you found the apartment comfortable, spacious, and well-located, as well as clean and well-equipped. We also appreciate your mention of the terrace and the easy access to the apartment.
Regarding the lack of sun on the terrace, it’s true that, due to its location and the lower sun in November, it may not receive as much sunlight in certain areas. We appreciate your understanding and hope to have the opportunity to welcome you again in the future.
Quality Department.
This apartment was very nice. It was clean, it smelled good, we like the patio and the location. It was very comfortable for our family of 5. Of all the places we stayed in Spain, this one was our favorite.
It can be noisy even at night so if you are sensitive to sound that may impact your sleep. We had no issues sleeping but you can hear the street from the front facing bedroom.
Réponse du service qualité
Dear Maya,
Thank you for your wonderful review and for sharing your experience. We’re delighted to hear that you found the apartment clean, comfortable, and well-situated, and that it was a favorite among your stays in Spain.
We regret any inconvenience experienced in this regard. We have noted your comments and will review the window insulation to ensure it is functioning properly and continues to offer our guests the best possible experience.
Thank you again for your feedback, and we hope to welcome you and your family back on a future visit.
Quality Department.
La ubicación está perfecta para recorrer Sevilla, almohadas y ropa de cama muy buena, Check In y contacto con la agencia súper sencillas y eficaz
el sofa parecía algo sucio, el dormitorio con las 2 camas es muy pequeño
Réponse du service qualité
Estimada Corina:
Gracias por su comentario. Nos alegra saber que tuvo una estancia maravillosa y que la ubicación fue ideal para descubrir Sevilla. También nos complace que haya encontrado cómodas las almohadas y la ropa de cama, y que el proceso de check-in y el contacto con la agencia hayan sido sencillos y eficaces.
Respecto a sus observaciones, lamentamos que el sofá no estuviera en las condiciones esperadas y que el dormitorio con las dos camas le pareciera pequeño. Tenga la seguridad de que revisaremos ambos puntos para garantizar que todo esté en óptimas condiciones para futuras estancias.
Agradecemos su tiempo y esperamos poder darle la bienvenida nuevamente en el futuro.
Departamento de Calidad.
Nada
Réponse du service qualité
Dear Paul,
Thank you very much for sharing your excellent review. We are delighted to hear that you enjoyed the location, the cozy and elegant atmosphere of the apartment, and the large terrace. We are also pleased that you found the process of obtaining the access codes easy. Your recommendation to others is greatly appreciated, and it would be a pleasure to welcome you back in the future. Thank you again for choosing us for your stay.
Quality Department.
Nichts
Réponse du service qualité
Dear Ulrike,
Thank you for your feedback. We are pleased to hear that you appreciated the location, the friendliness of our staff, and the amenities provided. We strive to ensure that every aspect of your stay is satisfactory, and your positive comments are valued. We hope to have the opportunity to welcome you again.
Quality Department.
Réponse du service qualité
Dear Karlijn,
Thank you very much for your kind review. We are delighted to hear that you enjoyed the apartment’s excellent location, comfortable beds, and the assistance provided by Alex. We are pleased that her help with advising and booking tours and transfers enhanced your experience.
Regarding the coffee machine, we have reviewed and confirmed that the apartment is indeed equipped with an Italian-style coffee maker, which is available for all our guests. We sincerely regret any confusion in this regard and apologize if this type of coffee maker was not to your liking. We will certainly take your feedback into account for future improvements.
We also appreciate your comments about the size of the second bedroom and the living room sofa, and we will consider them as we continue to refine our services.
Thank you once again for choosing us, and we look forward to welcoming you back in the future.
Kind regards,
Quality Department
Pretty spacious, nicely furnished
One bedroom very cramped, couldn’t turn the stove on, shower stall had small leak.
Réponse du service qualité
Dear Arthur,
Thank you for your feedback. We are pleased to hear that you were overall very satisfied with the apartment and found it spacious and nicely furnished.
However, we regret that, in your perception, the size of one of the bedrooms did not meet your expectations. Additionally, we sincerely apologize for the inconvenience you experienced with the stove and the leak in the shower stall. We will take note of your comments to ensure that everything is functioning correctly for our future guests.
We appreciate your insights and hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.
Quality Department.
Réponse du service qualité
Dear Jacqueline,
Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed the spaciousness, cozy decor, and great location of the apartment. It’s also great to know that the space and connection were ideal for remote work, and that you had the opportunity to explore the nearby restaurants. We truly appreciate your high recommendation and are thrilled to hear that you plan on returning. We look forward to welcoming you back soon.
Lack of capsule coffee maker
Réponse du service qualité
Dear Youssef,
We appreciate you taking the time to write a review of your stay. It´s great to know that you found the apartment nice and clean. However, we regret the lack of coffee during your stay, we assure you that we have taken note of your comment in order to improve our services. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Quality Department.
Réponse du service qualité
Dear Emmanuel,
Thank you for your excellent feedback. We are delighted to hear that your stay was perfect and that you found the accommodation to be excellently located, quiet, and very clean. It’s great to know that the communication and instructions were clear and that you appreciated our responsiveness. We look forward to welcoming you back with pleasure.
Parkeren in de omgeving is ingewikkeld. Bankstel in de woonkamer kan een opfrisbeurt gebruiken. Tip: Onderschat de hitte in Sevilla in de zomermaanden niet.
Réponse du service qualité
Dear Mohammed,
Thank you for your kind comments. We are pleased to hear that you enjoyed the central location and the well-furnished apartment with all the necessary facilities. We are glad you found our service satisfactory and that we were able to address your questions effectively.
We understand that parking near the building can be complicated, especially in the city center. Nevertheless, our team is always available to provide information about the nearest parking facilities to make your arrival and stay as pleasant as possible.
We have taken note of your suggestion regarding the sofa in the living room and will consider your recommendation for future improvements. .
It has been our pleasure to serve you and we look forward to the pleasure of welcoming you back in the future.
Quality Department.
Réponse du service qualité
Dear Ayfer,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Quality Department.
Réponse du service qualité
Dear Léo,
Thank you for your feedback. We sincerely apologize for the inconveniences you encountered. These issues do not reflect the high standards of quality and service we are committed to providing. We have already taken measures to address the noise problem and will thoroughly review all the points you have raised to prevent similar issues in the future. Your comments are invaluable to us as we strive to improve our services and ensure a better experience for all our guests. Thank you for bringing these matters to our attention.
Réponse du service qualité
Dear Anna,
Thank you for your feedback. We are pleased to hear that you found the apartment clean and tidy, and that its proximity to the city center was convenient. We hope to have the pleasure of hosting you again in the future.
Réponse du service qualité
Dear Iliana,
Thank you for your lovely review. It was an honor to have you as our guest.It will be a pleasure to welcome you again in the future.
Réponse du service qualité
Dear Bostjan,
Thank you for your lovely review. We are delighted to hear that you enjoyed your stay in our spacious, clean, and cozy apartment, and that you appreciated the large terrace and comfortable beds. We look forward to welcoming you back anytime you choose to return.
Quality Department.
Lack of bathroom facilities, toilet roll etc. Remote control for bedroom worked for lounge air con, but took us 2 days to figure out🤔 Main bedroom alot of noise from main street, cars passing all night. We had earplugs so not to bad.
Réponse du service qualité
Dear Sharan,
Thank you for your detailed review and for choosing to stay with us. We are delighted to hear that you enjoyed the lovely flat and found the lounge comfortable and ideal for dining.
We apologize for the inconvenience you experienced regarding the bathroom facilities and the confusion with the remote control. Your feedback is invaluable, and we will address these issues to improve our guests´ experience. Regarding the noise from the main street, we regret any inconvenience this may have caused. Please be assured that we have taken note of your comment and are actively working on enhancing the soundproofing of the building to ensure a quieter and more restful stay for our guests.
Thank you once again for your feedback. We hope to have the pleasure of welcoming you back in the future and offering you an even better experience.
Quality Department
O atendimento foi todo feito de forma digital e sempre responderam rapidamente. Os códigos de acesso funcionaram bem e ainda deram descontono estacionamento que tinham parceria. Os quartos e sala possuem ar condionado, o que se mostrou muito útil na época que fomos.
A localização é ótima, mas ainda assim é necessário andar uns 10/15 minutos para o estacionamento e o mesmo para os pontos de maior interesse, mas nada impactante.
Réponse du service qualité
Dear Guillaume,
Thank you for your wonderful review. We are delighted to hear that you enjoyed the apartment, especially the external patio and accessible entrance. We are glad that our digital service and quick responses met your needs, and that the access codes and parking discount were beneficial.
It´s great to know that the air conditioning in the rooms and living area was useful during your stay. We appreciate your positive comments about the location. We value your feedback and look forward to welcoming you back in the future.
Quality Department.
We booked an apartment for 4 adults The apartment was lovely and clean with a nice terrace The bathroom was great with lots of hot water .. unlike previous The location was very convenient for visiting all the popular points of interest
Our issue was that 1st bedroom was a lovely spacious large room. The 2nd bedroom was like a box room with 2 single beds squashed together . Because the room was so small the air conditioning was very loud … this was not an issue in the other room … so basically one couple had a lovely restful spacious bedroom while the other couple drew a very short straw 😔
Réponse du service qualité
Dear Mary,
Thank you for sharing your feedback regarding your recent stay at our apartment. We appreciate your positive comments about the cleanliness, the pleasant terrace, and the convenient location that facilitated your exploration of the city. However, we regret any inconvenience you experienced.
Regarding your concerns about the suitability of the apartment for four adults, we would like to clarify that our apartment is explicitly advertised and designed to comfortably accommodate four guests. Furthermore, we apologize that one of the bedrooms did not meet your expectations, but it is important to note that on our website, we uphold our commitment to transparency by detailing every feature of the apartment, including room specifications, terrace, living room, and kitchen, to prevent any misunderstanding or confusion and allow our guests to make informed decisions regarding it.. We also apologize for the noise from one of the air conditioning units and assure you that we have taken note of your feedback to address this matter promptly.
Your feedback is invaluable to us as we continually strive to enhance our guests´ experiences. We hope to have the opportunity to welcome you back and provide an improved stay in the future.
Quality Department
Réponse du service qualité
Dear Soraya,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Infissi con limitata insonorizzazione
Réponse du service qualité
Dear Elena,
Thank you for sharing your feedback regarding your recent stay. We are delighted to hear that you found our apartment to be in a quiet and convenient location, and that you appreciated the remote check-in process as well as the cleanliness and well-equipped kitchen.
We apologize for any inconvenience caused by the limited soundproofing of the windows. Please rest assured that we take your comments seriously and will review this aspect to make any necessary improvements to enhance the comfort of our guests.
Thank you once again for choosing our apartment. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
Quality Department.
Réponse du service qualité
Dear Thang,
Thank you for your kind feedback. We´re thrilled to hear that you enjoyed your stay at our centrally located apartment and found the equipment to be of high quality. It was our pleasure to host you, and we hope to have the opportunity to welcome you back again in the future.
Quality Department.
No nos gustó nada el sofa-cama; estaba bastante sucio y el colchón era muy finito. Tampoco nos gustó que no nos dejaran ni un triste cepillo para barrer un poco y algún producto para limpiar un poco el baño
Réponse du service qualité
Estimado Luis,
Agradecemos sinceramente su comentario y nos alegra saber que disfrutó de nuestra ubicación, las vistas y las comodidades que ofrecemos, incluyendo la terraza. Lamentamos mucho escuchar sobre su experiencia con el sofá-cama y la falta de productos de limpieza. Respecto a esto último, nos gustaría aclarar que disponemos de los productos de limpieza necesarios en un armario compartido en la zona común del edificio para el uso de todos nuestros huéspedes. Lamentamos cualquier confusión al respecto.
También tomamos nota de su feedback sobre el sofá-cama y aseguramos que se tomarán las medidas necesarias para abordar este asunto y garantizar la limpieza y comodidad de nuestros muebles. Valoramos sus comentarios, ya que nos ayudan a mejorar continuamente nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida nuevamente y brindarle una experiencia más satisfactoria en el futuro.
Departamento de Calidad.
Réponse du service qualité
Estimado Jesús,
Agradecemos sinceramente su comentario sobre su estancia en nuestro apartamento. Nos complace saber que la ubicación fue de su agrado, facilitando así su visita al centro y el acceso a servicios cercanos como supermercados y restaurantes de calidad. Tomamos nota de su sugerencia sobre la cafetera. Además, nos alegra que haya disfrutado de la amplia terraza. Apreciamos su comprensión respecto al acceso en coche, especialmente durante eventos como la Semana Santa. Esperamos tener el placer de recibirle nuevamente en el futuro.
La habitación donde se encuentran las 2 camas individuales es estrecha. Creo que sería mejor si hubiese una sola. El plato de ducha pierde por una de las juntas del piso y deberían repararlo. Por lo demás, todo bien.
Réponse du service qualité
Estimado Martin,
Gracias por sus comentarios. Nos alegra saber que disfruto de su estancia en nuestro apartamento y que encontro nuestras instalaciones cómodas y bien cuidadas. Tomamos nota de sus sugerencias sobre la habitación de las camas individuales y el problema con el plato de ducha, y haremos todo lo posible para abordar estos asuntos. Esperamos darle la bienvenida de nuevo en el futuro.
Departamento de Calidad
Only one English Channel on TV, Also front bedroom was very noisy with passing traffic!
Réponse du service qualité
Dear Lisa,
Thank you for sharing your feedback with us. We´re delighted to hear that you found the location perfect and enjoyed the comfort of our bright apartment. Your comments regarding the TV channels and noise from passing traffic are duly noted, and we apologize for any inconvenience caused. We will certainly look into improving these aspects to enhance the overall experience for our guests. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay.
Quality Department
Réponse du service qualité
Estimada Elena:
Nos complace que haya disfrutado de su estancia en nuestro apartamento y que haya encontrado nuestras instalaciones limpias y cómodas. Agradecemos su amable reseña y esperamos tener la oportunidad de servirle de nuevo pronto.
Departamento de Calidad
Réponse du service qualité
Dear Myriam,
thank you for sharing your experience. We´re delighted to hear you had a great stay with us. We´re glad you enjoyed the spacious terrace and found the amenities like olive oil, vinegar, salt, sugar, and dishwasher tablets convenient. It´s wonderful to know you found the bedding comfortable and liked the decor. Your recommendation means a lot to us. We strive to provide a welcoming environment for all our guests, and we´re pleased to hear we succeeded with your stay. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable visit in the future.
The place was very nice and worked well for our family. The location was great as we could walk to many great tourist attractions and restaurants. The place was as clean and very well stocked.
We are still not use to using a parking garage in the big city. When we booked the property we knew that is what we needed to do. In the end, it worked out great because we walked to where we wanted to go instead of having to pay for transportation or parking.
Réponse du service qualité
Dear Robert,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
Réponse du service qualité
Dear Wilhelm,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Theodora,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Frank,
Thank you for sharing your experience with us. We´re glad to hear that you found our apartment to be beautiful and well located in the center of Seville. We apologize for any inconvenience caused by the nearby road. We appreciate your understanding and patience. Your feedback is valuable to us, and we will take it into consideration as we continue to strive to improve our guests´ experiences. We hope that despite this inconvenience, you were still able to enjoy your time in Seville. If your travels bring you back to the area, we would love the opportunity to host you again.
Réponse du service qualité
Dear Ellie,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department
Réponse du service qualité
Dear Romy,
We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services.
With regard to its location, we would like to point out that Seville has the second largest historic centre in Europe, so it covers a very large area within the city. We understand that a location can be liked or disliked depending on the tastes of each guest since each one will have different preferences within what they like most about the city.
We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.
Kind regards,
Quality Department
Réponse du service qualité
Dear Jo,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.
While we understand your concerns, we offer a personalized check-in service to ensure a warm and welcoming arrival experience for our guests. This approach is intended to provide a more personal and hospitable touch to your stay. We hope you enjoyed your stay despite this, and will be a pleasure welcome you back in future.
Kind regards,
Quality Department
It wasn´t easy because the elevator shut down on the day of check-out. It would be nice if there was a locker to store luggage before check-in.
Réponse du service qualité
Dear Si wook,
Thank you for taking the time to share your experience with us. We are delighted to hear that our central location near Renfe Sevilla Santa Justa station and the old town contributed to the convenience of your stay. It´s wonderful that you enjoyed the passionate and proactive service from our young host. We appreciate your valuable feedback regarding the elevator issue on the day of check-out, and we apologize for any inconvenience caused, now it is working properly. Your suggestion for a luggage locker before check-in is duly noted and will be considered for future improvements. We´re thrilled you had a special culinary experience with the nearby Mercadona and enjoyed the fantastic terrace. We hope to welcome you back for another memorable stay.
Quality Department.
Réponse du service qualité
Estimada Ana,
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Saludos cordiales,
Departamento de Calidad
La proximité avec le centre ville
Réponse du service qualité
Dear Philippe,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department
Réponse du service qualité
Estimada Lourdes,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirla en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Dear Michael, We sincerely appreciate your formal feedback. It is gratifying to learn that you found our establishment to be a pleasant place in a superb location. Your positive remarks are truly valued, and we look forward to the privilege of hosting you again in the future.
Quality Department
Réponse du service qualité
Dear Inès,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Réponse du service qualité
Dear Pauline,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay.
We would like to point out that in the photos on the website, guests can see the description of the flat, which includes the appearance of the furniture and decoration. Sorry for any misunderstanding.
We hope to welcome you again in the future to offer you an even more pleasant stay.
Kind regards,
Quality Department
Réponse du service qualité
Dear Sheena, It´s wonderful to hear that you enjoyed the beauty of Seville. Our proximity to the city´s significant attractions is a deliberate choice to enhance our guests´ experiences. Your feedback serves as a reminder of the importance of our location. Thank you for sharing your thoughts, and we hope to welcome you back for another enjoyable stay. Kind regards, Quality Department
Réponse du service qualité
Dear Lexi,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Callum,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Dominique,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Réponse du service qualité
Querida Andrea,
Nos alegra saber que disfrutó de la ubicación de nuestro Recaredo Terrace X en Sevilla. La ubicación es un aspecto fundamental para nosotros, y su satisfacción nos llena de alegría.
Esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Dear Fatima,
Thank you for taking the time to share your experience with us. We´re thrilled to hear that you had a wonderful stay at our appartment and that you found the location fantastic, the apartment clean, and the host accommodating.
Regarding the occasional noise in the main room, we understand your concern. Being centrally located in the heart of Seville, especially during the summer months when there´s a higher influx of tourists, some level of noise can be expected. However, this is not a common issue, and we apologize for any inconvenience it may have caused during your stay.
We truly appreciate your recommendation, and we look forward to welcoming you back on your next visit to Seville.
Warm regards,
Quality Department
Réponse du service qualité
Dear Hayat,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.Looking forward to welcoming you again in the future.
Kind regards,
Quality Department
O apartamento estava incrível, o pátio era super confortável. Adoramos o toque de ter deixado uma garrafa de água fresca, dos condimentos (vinagre e azeite), foi bastante atencioso. Sem dúvida que voltaríamos.
Para uma estadia de 2 noites, com 5 pessoas tinha sido bom ter deixado mais algumas cápsulas de café, do que apenas as 6.
Réponse du service qualité
Dear Luis Carlos,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards.
Quality Department Manager
Réponse du service qualité
Querido Antonio,
Agradecemos mucho su amable reseña sobre su estancia en nuestro apartamento. Nos alegra saber que disfrutó de su tiempo en Sevilla y que nuestro servicio cumplió con sus expectativas.
Esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano y seguir brindándole experiencias memorables.
Saludos cordiales,
Director de Calidad
Réponse du service qualité
Dear Massimiliano,
On behalf of the entire team, we want to express our sincere gratitude for your valuable comment about your stay with us. We are pleased to know that we met your expectations and that you enjoyed a pleasant experience. Your opinion is very important to us and helps us stay focused on our commitment to quality and customer satisfaction. We hope to have the opportunity to welcome you back in the future and continue to provide you with exceptional service.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Constance,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Fabrice,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Angel.
Thank you for your kind review! We´re delighted that you enjoyed our great place, with its convenient location near the center and the vibrant local restaurant scene. The terrace is indeed a wonderful feature, and the air conditioning was designed to provide relief during the hot weather. We apologize for any occasional noise from the air conditioning units, but we´re glad it was tolerable for you. We´re pleased that you found the entire flat cozy, beautiful, and bright. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
My group has no complaints about our stay in Genteel Home Recaredo.
Réponse du service qualité
Dear Alexander, Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Duane, we´re thrilled to read your positive review of our apartment. Thank you for highlighting the cleanliness, comfort, and exceptional service we provide. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the near future. Best wishes to you.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Maaike, on behalf of the entire team, we want to express our sincere gratitude for your valuable comment about your stay with us. We are pleased to know that we met your expectations and that you enjoyed a pleasant experience. Your opinion is very important to us and helps us stay focused on our commitment to quality and customer satisfaction. We hope to have the opportunity to welcome you back in the future and continue to provide you with exceptional service.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Guillermo,
Thank you very much for recommending our apartment. We greatly appreciate your positive feedback. We´re delighted to hear the great conditions and location you could enjoy at our apartment. The terrace is indeed an added bonus, and we´re glad you enjoyed it. Thank you once again for choosing our apartment, and we would be more than happy to host you again in the future.
Best regards,
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Margot,
On behalf of our entire team, we would like to express our gratitude for choosing our apartment for your recent stay. We hope that your time with us was truly memorable. It would be an absolute honor to welcome you back, and we hope to have the opportunity to serve you again.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Marianne,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Soledad:
Gracias por sus amables palabras. Nos complace saber que disfrutaron su estadía y que todo fue de su agrado. Su satisfacción es nuestra prioridad número uno, y siempre trabajamos arduamente para garantizar que nuestros huéspedes tengan la mejor experiencia posible. Esperamos darles la bienvenida de nuevo en el futuro cercano.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Mei Lin,
Thank you for taking the time to leave a review of your stay with us. We are pleased to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will work to address your concerns. Thank you again for your review, and we hope to have the opportunity to welcome you back soon.
Jose L.H. Campos
Quality Department Manager
Cama no sofá
Réponse du service qualité
Dear Celia,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Leonardo,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Christina,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada María de los Ángeles:
Es un honor para nosotros saber que el apartamento ha cumplido con todas sus expectativas y que gracias a la comodidad de sus prestaciones se ha sentido como en casa. Estaremos encantados de recibirle de nuevo en su próxima visita a Sevilla.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Maria,
We are honored by reading your review about your stay with us. We are very happy to know that we delivered an excellent service and that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Nada todo muy bien. Por decir algo que no es malo. sólo información.esta a un kilómetro caminando del centro .pero paseando se va genial.
Réponse du service qualité
Estimada Inmaculada:
Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en nuestro apartamento. También estamos muy contentos de leer que estuvo muy satisfecha con la comodidad del apartamento y estamos agradecidos por la alabanza a la decoración. Ha sido un placer para nosotros leer sus comentarios y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Fadwa, thank you very much for staying with us and for your review,
We are sorry if you had any misunderstanding regarding the address of the apartment, but we would like to point out that the exact address is available once the reservation is confirmed.
We hope to have the opportunity to welcome you back in the future and exceed your expectations.
Aija T.
Quality Department
Réponse du service qualité
Dear Yacine, first and foremost we would like to thank you for choosing for your visit to Seville and for recommending us to our costumers, this is undoubtedly the best reward for us all.