L’appartement dispose de trois chambres, une avec un lit double de 1,35 x 1,90m, la deuxième avec deux lits simples de 0,90 x 1,90m chacun et la dernière chambre a un lit simple (0,90 x 1,90m). L’appartement dispose également d’une salle de bain indépendante et un WC.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de restauration dont le menu peut être consulté ici
• Cet établissement propose son propre service de garde et de consigne de bagages du lundi au vendredi (sauf jours fériés) pour les clients premium, avec enlèvement par notre personnel à l´appartement. Les tarifs sont de 5 € par bagage. Les samedis, dimanches ou jours fériés, vous pouvez utiliser le service d´autres entreprises dans des locaux désignés, à environ 5 € par valise.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Recaredo II
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Decoration and location.
There were giant cockroaches in both toilets and kitchen. We contacted the accommodation and it was someone, whom we thank very much, trying to clean but no guarantee they would not return. She told us she was going to call management to say it was not acceptable for us to be in an apartment like this. They called us after a few hours. to propose to change apartment but we would have to change location and leave the center. Since we were only staying two nights and the location was really important, we did not accept to change. To compensate if somehow we asked to leave to chrek-out at 12pm (an hour later than expected) and were told no. There were other guests checking in that afternoon and the apartment would have to be cleaned. Good luck with the cucarachas!
Réponse du service qualité
Dear Cláudia,
Thank you for your feedback. We are glad to hear that you found our flat well decorated and that the location was to your liking. However, we sincerely apologize for the incident regarding the presence of insects in your apartment. Please be assured that our company conducts regular pest control in all our accommodations to ensure the comfort of our guests and to prevent such situations. However, external factors such as the weather can sometimes influence the appearance of occasional insects. Nonetheless, we hope that the immediate solution offered by our team to thoroughly clean and inspect the entire apartment to prevent the appearance of any other unwanted insects was effective and the rest of your stay proceeded smoothly. We deeply regret the inconvenience this has caused and will review this situation to prevent it from happening in the future.
Regarding the proposed solution of moving to another apartment, we apologize for any misunderstanding. All our accommodations are located in the city center, as we are committed to offering prime locations to all our guests. We are saddened that this solution, offered with the sole objective of ensuring your comfort, was not to your satisfaction. On the other hand, regarding the late check-out, our team is always attentive and available to meet the needs of our guests. However, we regret that in your case, we were unable to fulfill your request for a late check-out as we needed to prepare the apartment for future guests and adhere to our established check-in and check-out schedules.
Once again, we apologize for the inconvenience and appreciate your understanding. We hope you will give us the opportunity to welcome you again in the future and offer you a satisfactory stay.
Quality Department.
Great location- 20 minutes to the centre and railway station; very clean and spacious; all the facilities available except for AC; two toilets and patio; easy to check in and out;
One of the bedroom with the street view although nice and clean was not comfortable for sleeping- noises from the street were really annoying all the nights long; moreover at 8.00 you had coffee tables just in front of your window and cigarette smoke inside if you left it opened for the night;
Réponse du service qualité
Dear Magdalena,
Thank you for your positive comments about the location, cleanliness, and amenities of our apartment. We are pleased to hear that you found the property spacious and well-equipped, and that the check-in and check-out process was easy.
However, we sincerely apologize for the inconvenience you experienced with the noise in one of the bedroom. Please be assured that we have taken note of your feedback and are currently working on improving the soundproofing in that room to prevent similar situations in the future.
We apologise once again for the inconvenience experienced. We appreciate your recommendation and hope to have the opportunity to welcome you back, providing an even more comfortable stay.
Quality Department
La ubicacion si es algo distanciado de los puntos turisticos, pero puede ser una buena manera de iniciar el dia, caminando un par de kilometros
Esto no es responsabilidad del hospedaje, pero tiene un restaurante de vecino, y en la mañana es incomodo que este la gente afuera de tu ventana desayunando.
Réponse du service qualité
Estimado Jesus:
Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro establecimiento. Nos complace saber que encontró nuestro lugar cómodo, elegante y funcional.
Respecto a la ubicación, nos complace saber que pudo disfrutar de la oportunidad de iniciar su día caminando unos pocos kilómetros. Valoramos la oportunidad de ofrecer a nuestros huéspedes una experiencia más tranquila y auténtica.
Lamentamos cualquier inconveniente causado por el restaurante vecino. Si bien no tenemos control sobre las actividades de establecimientos vecinos, entendemos que puede resultar algo incómodo. Tomaremos en cuenta sus comentarios para seguir mejorando y buscar soluciones que puedan mitigar este tipo de situaciones.
Agradecemos nuevamente por sus observaciones, ya que nos ayudan a mejorar continuamente nuestros servicios. Esperamos tener el privilegio de darle la bienvenida nuevamente y brindarle una estancia aún más agradable en el futuro.
Departamento de Calidad.
Réponse du service qualité
Dear Chloe,
Thank you for your feedback. We´re glad to hear that you found the place very nice and well-equipped for your stay. It´s great that you were able to walk to most places you wanted to visit. However, we apologize for the trouble you experienced with the WiFi during your stay. Your comment has been noted, and we will look into improving this aspect to ensure a more seamless experience for our guests. We appreciate your understanding and hope to welcome you back in the future.
Estaba bien ubicado y es una buena alternativa para visitar Sevilla
Réponse du service qualité
Estimada Ángeles:
Muchas gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente estancia con nosotros. Nos alegra saber que encontró todo en el apartamento genial.
Nos complace especialmente que la ubicación haya sido de su agrado y que considere nuestro alojamiento una buena alternativa para visitar Sevilla. Su satisfacción es nuestra prioridad y nos alegra haber cumplido con sus expectativas.
Esperamos tener la oportunidad de recibirla nuevamente en el futuro y que pueda disfrutar de una estancia aún más placentera.
Departamento de Calidad.
Ruim appartement. Van alle gemakken voorzien.
De slaapkamer aan de voorkant van het appartement (bij drukke weg) was niet zo fijn.
Réponse du service qualité
Dear Dik,
Thank you for sharing your feedback regarding our accommodation. We appreciate your kind words about the spaciousness and amenities of the apartment.
We apologize for any inconvenience caused by the noise in one of the bedrooms. The comfort and satisfaction of our guests are of utmost importance to us, and we regret that this aspect of your stay did not meet your expectations. We would like to assure you that we are actively working on improving the soundproofing of our accommodations to ensure the proper rest of our guests, as this is one of our top priorities.
Thank you once again for choosing our accommodation. We hope to have the opportunity to welcome you back and provide you with an improved experience.
Quality Department.
Ruim, schoon, netjes, goede en tijdige communicatie over code van deuren etc
Nvt
Réponse du service qualité
Dear Harald,
We´re thrilled to hear that you thoroughly enjoyed your stay in our spacious apartment and that you found it well-equipped with everything you needed. It´s wonderful to know that our convenient location near the center of Seville added to your experience. Thank you for your kind words about the cleanliness and tidiness of the apartment, as well as for appreciating our effective communication. We hope to welcome you back for another fantastic stay in the future.
Quality Department.
Por censurar algo menciono lo siguiente. El dormitorio principal (cama amplia) da directamente a la calle. La insonorización es insuficiente y los ruidos del exterior, aun las voces normales, llegan a escucharse en el dormitorio con facilidad en las horas de silencio. Con una insonorización mejorada del dormitorio aludido al apartamento no se le podría poner pega alguna.
Réponse du service qualité
Estimado José Carlos:
Gracias por compartir sus comentarios sobre su reciente estancia con nosotros. Nos alegra saber que encontró nuestro menaje de cocina completo. Nos enorgullece proporcionar todo lo necesario para los huéspedes que prefieren cocinar en casa. Lamentamos sinceramente cualquier molestia causada por el ruido de la calle, especialmente en el dormitorio principal. Tenga en cuenta que estamos trabajando activamente en mejorar nuestro sistema de insonorización para mitigar tales inconvenientes y asegurar una estancia tranquila para todos nuestros huéspedes. Su opinión sobre este asunto es muy apreciada y nos ayudará en nuestros esfuerzos continuos para mejorar la experiencia general de nuestros valiosos huéspedes. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y brindarle una estancia aún más placentera.
Departamento de Calidad.
Nada .Me gustó todo
Réponse du service qualité
Estimada Ana:
Muchas gracias por sus maravillosos comentarios. Estamos encantados de saber que encontraron nuestro apartamento tan cómodo y bien equipado. Estamos encantados de que las tres habitaciones fueran perfectas para su grupo, y que la cocina tuviera todo lo que necesitaban. Nos alegramos de que las camas fueran súper cómodas y de que el baño adicional os resultara útil durante vuestra estancia. Agradecemos sus amables palabras y estamos encantados de que hayan disfrutado de su estancia con nosotros. Esperamos darle la bienvenida de nuevo para otra gran estancia en el futuro.
Departamento de Calidad.
O piso baixo com algum barulho de rua; não tinha algum material necessário como panos e pegas de cozinha. A água do banho não estava quente para todas as pessoas (5 hóspedes). E a casa poderia estar um pouco mais limpa.
Réponse du service qualité
Dear María,
Thank you for your positive feedback on the great location, comfort, and spaciousness of our apartment. We´re pleased to hear that you appreciated the ease of entry and exit through the provided codes and the assistance offered in city tourism advice.
With regard to the location of your apartment on the first floor, all this information is available both before and after the booking process, as we always send an email to confirm that the chosen apartment is the desired one, we regret any misundertanding in regard. As for the noise from the street, please understand that living in urban environments may entail some level of noise, especially during certain hours of the day, however, we will check the soundproofing system to improve it if necessary. Regarding the lack of kitchen materials, we apologize for any inconvenience and will ensure that these items are provided for future guests. We also regret the hot water issue and any inconvenience this may have caused and will investigate the matter to ensure it is promptly addressed.
We appreciate your understanding and hope you enjoyed your overall stay. We look forward to welcoming you in the future to offer you a more satisfactory experience.
Quality Department.
Todo
Nada
Réponse du service qualité
Estimado Manuel,
Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.
Saludos cordiales,
Departamento de Calidad
Nic
Réponse du service qualité
Dear Bencjusz,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department
Réponse du service qualité
Dear Alexey,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay.
Additionally, we regret any disappointment regarding sound isolation. External noise may vary and depend on the time of year as well as festivities taking place in the city center. Nevertheless, we will review and consider necessary improvements to the soundproofing system to ensure our guests have a peaceful rest.
Thank you once again for your invaluable feedback. We hope to have the honor of welcoming you back.
Kind regards,
Quality Department
Réponse du service qualité
Dear Katarzyna,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Eine Ablage in der Dusche hat gefehlt.
Réponse du service qualité
Dear Monika,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay.
Regarding the shelf in the shower, we welcome your comments which help us to identify areas where we can improve.
We hope to have the opportunity to host you again in the future.
Best regards,
Quality Department
Appartamento nuovo, pulito e splendidamente posizionato.
Réponse du service qualité
Dear Giovanni,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards,
Quality Department
Réponse du service qualité
Dear Ankie, Thank you for your positive feedback. We´re pleased to hear that the apartment met your expectations. It´s great to know that the location was convenient for exploring different parts of Sevilla, and that you had good communication with our team. Your satisfaction is our priority, and we look forward to hosting you again in the future.
Quality Department
Réponse du service qualité
Dear Haitam,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Jean-Christophe,
Thank you for sharing your experience with us. We´re glad to hear that you found the accommodation to be just as depicted in the photos, perfectly clean, and with comfortable beds.
However, we apologize for the noise issue you encountered in the double room due to the busy street. We are committed to providing a peaceful environment for our guests, and we will review the soundproofing in this area to enhance the tranquility for future stays.
Your feedback is invaluable, and we hope you´ll consider staying with us again in the future. We will work to ensure you have a more peaceful and restful experience during your next visit.
Thank you for choosing us and for sharing your observations.
Sincerely,
Quality Department
Da limpeza, o chão sujo e a loiça da cozinha
Réponse du service qualité
Dear Vanda,
Thank you for sharing your experience and for highlighting the comfort and location of our apartment. We are delighted to hear that you enjoyed these aspects.
However, I deeply regret that you encountered cleanliness issues during your stay. We maintain strict standards of cleanliness and hygiene in our properties, and we would have greatly appreciated it if you had informed us about these issues during your stay. We would have taken immediate action to address any problems and ensure your stay was as comfortable as possible.
Your feedback is extremely important to us, and we will use your input to improve our cleaning and maintenance processes. We hope this did not significantly impact your experience, and that you still had an enjoyable stay.
We look forward to welcoming you again in the near future and ensuring an exceptional experience.
Kind regards,
Quality Department
Réponse du service qualité
Dear Kevin.
Thank you for your wonderful review! We´re thrilled that you had an excellent experience at our Airbnb. We appreciate your kind words about the cleanliness, accuracy of the listing, and the host´s communication. It´s great to know that you enjoyed your stay and found the recommendations helpful. We value your recommendation and hope to welcome you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
The location was further from where we wanted to be, but the place was great, no complaints
Réponse du service qualité
Dear Suzanne,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback on the windows is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Xavier,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Lyn,
We are most grateful for this review and the time you have taken out of your day to write it. Thank you for the remarks on the location. This will certainly help future guests understand where will they stay.
Jose L.H. Campos
Quality Department Manager
El aire acondicionado en todas las habitaciones, la terraza, las camas, la cocina, los servicios.
La ubicación no es 100x100 céntrica, pero está bien. El césped del patio estaba mojado, pero no es importante
Réponse du service qualité
Estimado Juan Pablo, muchas gracias por su comentario, ha sido un placer para nosotros leerlo y esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
Réponse du service qualité
Dear Racha,
Thanks for your message.
It is a pleasure to hear that you had a good experience in one of our best locations even though parking is difficult. We would like to let you know that we do our best to ensure that noise levels are always kept within reasonable limits so that our clients are not disturbed by outside traffic noise. Sometimes it is impossible to guarantee this as there are going to be times during the early hours, for example, where traffic noise can be heard due to local municipality services.
Once again we thank you for your kind opinion and we look forward to serving you again in the future.
Réponse du service qualité
Estimada Marta, nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su visita, puesto que nos ayudan a entender la experiencia de nuestros huéspedes. Lamentamos sinceramente leer acerca de su decepción con el tipo de apartamento reservado. por eso le recomendamos para una futura ocasión visitar nuestra página web o ponerse en contacto directamente con nuestro Departamento de Reservas donde nuestro equipo le guiará y le ayudarán a seleccionar el apartamento que mejor se adapte a sus necesidades y deseos de vacaciones.
Gracias nuevamente por su visita y críticas constructivas, esperamos volver a tener la oportunidad de servirla en un próximo futuro.
Aija T.
Departamento de Calidad
Réponse du service qualité
Dear Lester
Thank you very much for leaving these wonderful comments about the apartment, we are delighted that you enjoyed your stay among us. Regards