VOIR PHOTOS
  1. ACCUEIL   
  2. Location de vacances à Séville   
  3. Betis XII

Appartement
Betis XII

Séville · Triana

9,7 (66 évaluations)


1-4
Personnes

2
Chambres

2
Salles de bain

61 m2
Surface

À propos du logement

Appartement luxueux, situé dans l’un des endroits les plus prestigieux et exclusifs de Séville : la rue Betis. Ce coin magique, empreint d’une histoire et d’une tradition riches, est devenu l’un des endroits les plus convoités de la ville.

L’appartement se distingue par son mobilier au design soigné, soigneusement sélectionné pour garantir un séjour de première classe. Il dispose de deux chambres à la décoration soignée : l’une avec un lit double de 180 x 200 cm et l’autre avec deux lits confortables de 90 x 200 cm, garantissant un repos complet et réparateur.

Le salon, spacieux et à l’élégance raffinée, présente un coin repos avec des canapés d’un confort incomparable, idéal pour se détendre tout en profitant d’une Smart TV avec accès internet et plateformes de streaming. De plus, cet espace offre une élégante salle à manger pour quatre convives, devenant le cadre idéal pour des dîners mémorables.

La cuisine, à aire ouverte et équipée des ustensiles les plus sophistiqués, a été conçue en pensant à votre confort, pour faire de votre séjour une expérience vraiment agréable. L’appartement offre également deux salles de bain complètes, toutes deux avec douches intégrées, qui ajoutent une touche de luxe et de confort à votre expérience d’hébergement.

Le bâtiment ajoute une valeur supplémentaire avec une grande terrasse commune, équipée d’une piscine disponible du 15 avril au 31 octobre et d’un solarium, où tous les clients peuvent profiter de l’agréable climat sévillan.

Cet hébergement est situé sur la Calle Betis, le point de départ du charmant quartier de Triana. Son emplacement unique vous permet de profiter du meilleur des deux mondes : juste de l’autre côté de la rivière, vous trouverez le centre-ville, tandis qu’à deux pas de l’appartement, vous pourrez vous immerger dans l’atmosphère authentique de Triana, avec ses bars à tapas typiques. et des restaurants célèbres. . En quelques minutes, vous pourrez vous promener le long de l’Avenida de la Constitución, visiter la cathédrale, la Giralda ou l’Archivo de Indias. De plus, vous trouverez tous les services nécessaires à une courte distance : supermarchés, commerces de toutes sortes, pharmacies, etc. Cet appartement offre non seulement un hébergement de luxe, mais une expérience culturelle authentique et enrichissante.

Climatisation Centralisée
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Piscine Communauté
Animaux domestiques Interdit
Lit bebé Disponible
Terrasse Communauté
Étage 1er Étage
Ascenseur Disponible
Fibre optique Gratuite
Téléviseur Smart TV
Cafetière Capsules
Sécurité Concierge 24h
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.
> Nettoyage périodique hebdomadaire et changement obligatoire de draps et serviettes pour les séjours de plus de 6 nuits. Inclus dans le prix.
> Possibilité de nettoyage périodique quotidien en supplément. Veuillez consulter le prix.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Piscine: De 11h00 à 22h00

> A/SE/00434


>
La réservation de chaque hébergement Genteel Home inclut l´offre d´expériences ou d´activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d´informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.

>
Nous disposons de Feuilles Officielles de Réclamations et de Plaintes en format papier et numérique à la disposition des usagers.
Réserver


Code de réduction
APPLIQUER
Réserver

Avez-vous des questions ou des doutes sur le logement ?


Demande d’informations

Voir sur la carte

L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :



• Service de restauration dont le menu peut être consulté ici


• Service de réception et de garde de bagages. Inclus dans le prix.


• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.


*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.


Évaluation de la propriété

9,7 (66 Évaluations)

Emplacement
9,9
Qualite
9,6
Nettoyage
9,8
Personnel
9,8
Équipements
9,9
Recommandable
9,8

Votre avis nous intéresse


Avis de nos clients

Adam Goodger8
AVR. 2025
Great location, flexible check in, modern apartment, great for 2 couples. Only real downside was the pool not being open due to delayed repair work - would be 5 stars if that had been in service.

8164 Yi10
JANV. 2025

Nieto Francisco10
JANV. 2025
Chévere!
Muy buen lugar.
.

Lynn Colpron10
JANV. 2025
Location was perfect, clean apartment and safe! Very nice place to stay and enjoy the city. Merci!
Réponse du service qualité

Dear Lynn,

We appreciate you taking the time to write a review of your stay.

Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us

Mirta G.10
DÉC. 2024
Impeccably clean, comfortable beds, beautiful view from the roof, everything walkable. There’s an amazing family run cafe/creamery/bakery/restaurant with the best coffee I’ve ever had in Spain. They serve lots of vegetarian dishes. They are next door downstairs and serve on part of the terrace. We ate there every day because it was so good. Note that this specific apartment (12) does not have any outdoor facing windows. They have only few apartments with a view which were booked out but otherwise we would have wanted to upgrade since you don’t get any sunlight in this one.
Réponse du service qualité

Dear Mirta,

Thank you for your thoughtful feedback. We are delighted to hear that you found the apartment impeccably clean, enjoyed the comfort of the beds, and appreciated the beautiful view from the rooftop. It also brings us joy to know that the family-run café next door became a part of your daily routine. We sincerely appreciate your understanding regarding the unique layout and features of each of our apartments. While the apartment you selected does not offer exterior views, we are pleased to highlight that it benefits from a serene and tranquil atmosphere thanks to its position facing our beautiful internal courtyard. Additionally, the apartment enjoys natural light through the various windows, creating a warm and pleasant environment for our guests. Thank you once again for your valuable comments. We look forward to welcoming you back in the future and making your stay even more enjoyable..

Carmen Luzardo10
DÉC. 2024
Tuvimos una inolvidable estadía en el departamento. La ubicación fantástica, muy bien equipado, súper confortable. Excelente la atención en la recepción del edificio. Súper recomendable
Réponse du service qualité

Estimada Carmen:

Le agradecemos mucho por compartir su experiencia con nosotros. Nos complace saber que tuvo una estadía inolvidable en nuestro apartamento y que tanto la ubicación, como la comodidad y el equipamiento fueron de su agrado.

Asimismo, nos alegra que la atención en la recepción haya sido excelente y que su experiencia general haya sido tan positiva. Su recomendación es muy valiosa para nosotros. Esperamos tener el placer de recibirle nuevamente en su próxima visita a la ciudad.

Farah Anna Mohamed10
DÉC. 2024
We really enjoyed out stay at the apartment. We spent more than a week there and despite it being so close to the town centre (we walked everywhere!), the unit was quiet and very peaceful. We were very comfortable. The place was as described and spotless! It had modern amenities and was beautifully furnished. The staff at the reception was very helpful and their presence really helped when we had queries. It will be our apartment of choice when in Seville again. Thanks for being such great hosts!
Réponse du service qualité

Dear Farah,

Thank you so much for your kind feedback. We are delighted to hear that you had such an enjoyable stay and that the apartment met your expectations in both comfort and convenience. It´s wonderful to know that the location, peaceful atmosphere, and modern amenities contributed to your experience.

We also greatly appreciate your compliments about our staff, and we are pleased they were able to assist you with any queries. We look forward to welcoming you again on your next visit to Seville.

Pâola De la Rosa Marroquín de Gomez10
DÉC. 2024
This was a great place close to the town center and well connected to transportation. The place was really clean with high quality toiletries. The staff at check in were very helpful. The apartment was very modern and beautiful with all needed amenities. Even though centrally located, the place was quiet at night. Would definitely stay again.
Réponse du service qualité

Dear Paola,

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated the apartment’s central location, modern design, and the range of amenities provided. It’s great to know that the cleanliness, high-quality toiletries, and the helpfulness of our staff left a positive impression. We’re especially pleased that, despite being centrally located, you found the apartment quiet and peaceful at night. Your kind words mean a lot to us, and we’re thrilled to hear you would choose to stay with us again. We look forward to welcoming you back in the future.

Alek Ismayilov10
NOV. 2024
We thoroughly enjoyed our stay at this apartment. Easy check-in with reception in the building, hotel like amenities in the apartment, plenty of room for a family of 4. Walkable to all of Sevilla´s main sights and attractions. Host was always quickly responding to all questions. Book with no hesitation.
Réponse du service qualité

Dear Alek,

Thank you for taking the time to share such a positive review. We are delighted to hear that you thoroughly enjoyed your stay and found the check-in process smooth with the reception in the building. It is wonderful to know that the hotel-like amenities, spacious layout, and convenient location made your stay comfortable for your family.

We are also pleased that our prompt communication met your expectations and contributed to your experience. Your kind recommendation means a lot to us, and we hope to have the pleasure of welcoming you again on your next visit to Seville.

Kabbaj Nadia10
NOV. 2024
L´emplacement est magnifique ! L´appartement est neuf, les meubles sont neufs! Salles de bain moderne! Cuisine bien équipée ! Le linge et literie neufs et propres , d´une bonne qualité ! Le chauffage fonctionne correctement ! La pression d´eau est bonne! Lucia est très aimable et aidante!

Rocio Ordóñez Serra9
NOV. 2024
Nos gustó mucho la ubicación, la decoración del apartamento
La ubicación es muy buena
El segundo dormitorio no tiene mucho espacio para guardar las cosas
Réponse du service qualité

Estimada Rocío:

Le agradecemos sinceramente por compartir su experiencia y por destacar tanto la excelente ubicación como la decoración del apartamento. Nos complace saber que estos aspectos fueron de su agrado y contribuyeron a que disfrutara de su estancia.

Lamentamos que el espacio de almacenamiento en el segundo dormitorio no haya cumplido completamente con sus expectativas. Apreciamos su observación y la tendremos en cuenta para seguir mejorando la funcionalidad y comodidad de nuestros apartamentos.

Esperamos tener la oportunidad de recibirle nuevamente en el futuro y ofrecerle una experiencia aún más satisfactoria.

Departamento de Calidad.

Kirsty Fanshaw10
OCT. 2024
This apartment was perfect and would love to revisit
Loved how big and modern the apartment was. The decor was lovely and it had everything we needed. It was a short walk to the centre of Seville and had a coffee shop and a bar close by. Unfortunately the storms meant we couldn’t use the rooftop terrace but it looked fab.
The only thing we missed was a window with a view outside the apartment block.
Réponse du service qualité

Dear Kirsty,

Thank you very much for sharing your experience with us. We are pleased to know that you enjoyed the spacious, modern design of the apartment, as well as its proximity to the center of Seville and nearby amenities. However, we sincerely regret that the storm prevented you from enjoying the shared terrace and its wonderful views. Regarding the views from the apartment, please note that we offer both apartments with exterior views and those overlooking the interior courtyard. We regret if, in this instance, the desired option was not chosen, and we encourage you to select the preferred option for your next stay to ensure the best possible experience. Thank you for choosing us and it would be our pleasure to welcome you again.

Quality Department

Stewart Anderson10
OCT. 2024
Great apartment in great neighbourhood, close to everything, extremely comfortable
Réponse du service qualité

Dear Stewart,

Thank you for your kind review of your recent visit. It has been a pleasure to host you, and we eagerly anticipate the opportunity to welcome you back in the future.

Manuel Cossyleon10
OCT. 2024
Évaluation sans commentaire..

Augusto Vila Piqueras10
OCT. 2024
Me ha parecido magnífico. Un precio muy razonable por un alojamiento excelente.
Réponse du service qualité

Estimado Augusto:

Gracias por su amable comentario. Nos alegra saber que ha encontrado nuestro alojamiento magnífico y que considera que ofrece un precio muy razonable por la calidad que brindamos. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

Silvia Flores Gregoret10
SEPT. 2024
Todo. La decoración, la limpieza. Todo impecable y de buen gusto. Muy completo
Réponse du service qualité

Estimada Silvia:

Agradecemos sinceramente su comentario. Nos complace saber que disfrutó de la decoración y la limpieza de nuestro establecimiento, así como de su completa funcionalidad. Su satisfacción es nuestra mayor recompensa y nos motiva a seguir ofreciendo un servicio de calidad.

Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

Departamento de Calidad.

Laura Falanga10
SEPT. 2024
Évaluation sans commentaire.

Silvia Pioppo10
SEPT. 2024
New and spacious facility, excellent location

Nimmoo Adam10
AOÛT 2024
Very kind host. And the place was really clean and nice! It was better than my expectations.
Réponse du service qualité

Dear Nimmoo,

Thank you very much for your kind words. We are delighted to hear that you found the place clean and nice, and that it exceeded your expectations. It was a pleasure having you as our guest, and we appreciate your feedback. We hope to have the opportunity to welcome you back in the future.

Sandra Bavuso10
AOÛT 2024
Vacanza in famiglia. Posizione ottima per girare tutta la città. Appartamento spazioso, moderno e ben organizzato. Top la pulizia. Balcone con piscina con vista su tutta la citta
Réponse du service qualité

Dear Sandra,

We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.

Quality Department.

Emma Wong10
JUIL. 2024
Really enjoyed our stay here! The place is very nice, comfortable, and modern. It was 40 degrees in Seville so we had the perfect excuse to stay home and enjoy the accom - the tv was perfect to watch some Olympics. The place felt more like a hotel room than your typical apartment, and location is very good as it’s just a short walk across the bridge into the main centre. Communication and the check in /checkout process was very easy too. Highly recommend this place
Réponse du service qualité

Dear Emma,

Thank you for your wonderful review. We’re thrilled to hear that you enjoyed your stay and found the apartment comfortable and modern. It’s great to know that the air conditioning and TV provided a perfect respite from the 40-degree heat, and that the location was convenient for exploring the city. We’re also pleased that you found the check-in and check-out process smooth. Your high recommendation means a lot to us. We hope to have the pleasure of hosting you again in the future.

Stelios Georgiadis7
JUIL. 2024
Évaluation sans commentaire.

Helen Fuggle10
JUIL. 2024
The apartment was a perfect base for a few days in Seville, within a short walk of the Cathedral, Real Alcazar, María Luisa Park and the Plaza de España and lots of great restaurants. The staff on reception were really helpful at check in, providing a map and running through the main places to visit. The apartment was spotless, stylishly decorated and really well equipped, exactly as the photos. The beds were comfy and the showers were great! The roof top pool was just perfect after sight seeing. It’s got to be one of the best views in Seville from an apartment pool. The rooftop cafe opening times were a bit unclear - it is linked to the cafe at street level - but we found it open one morning and late one evening and it was lovely. Overall - highly recommended! (Also, we had driven and parked at the public Plaza de Cuba car park just 3 mins away which was really easy - about 25€ a day but that’s to be expected in a city centre.)
Réponse du service qualité

Dear Helen,

Thank you for your detailed and positive review. We’re delighted to hear that you enjoyed your stay and found the apartment to be a perfect base for exploring Seville. It’s wonderful that the location, amenities, and rooftop pool met your expectations. We appreciate your recommendation and hope to welcome you back in the future.

Daniel Jean10
JUIL. 2024
Évaluation sans commentaire.

CARMELO PALAZZOLO10
JUIL. 2024
Tutto dall´arredamento, servizi, pulizia, molto moderno con climatizzione centralizzata, la posizione vicino al centro e zona ben servita con mezzi di trasporto e supermercati e quartiere tranquillo.
Nulla.
Réponse du service qualité

Dear Carmelo,

Thank you for your excellent review. We are delighted to hear that you enjoyed the modern decor, amenities, and cleanliness of our apartment. It’s great to know that the central air conditioning, convenient location near the city center, and the tranquil neighborhood met your expectations.

We appreciate your positive feedback and are pleased that you found everything to your satisfaction. We look forward to the opportunity to welcome you back in the future.

Quality Department.

Juan Ramon Barrot10
JUIL. 2024
Apartamento precioso al lado del río. Ideal para una família de 4 personas, estuvimos muy cómodos. Tanto la piscina como las vistas a la Torre del Oro son una pasada. Lo recomiendo al 100%
Réponse du service qualité

Estimado Juan:

Nos sentimos sumamente honrados por sus amables palabras y le agradecemos de corazón que haya elegido quedarse en nuestro establecimiento. Ha sido un inmenso placer poder servirle y contribuir a que su estancia fuera memorable. Esperamos recibirle de nuevo en el futuro.

Kevin Dicham10
JUIL. 2024
Très bel emplacement à 2 pas du centre ville. Logement agréable. La vue depuis la terrasse est superbe et la piscine très commode pour se rafraîchir l’après-midi.
Réponse du service qualité

Dear Kevin,

Thank you for your kind review. We are delighted to hear that you enjoyed the excellent location just steps from the city center. We’re also pleased that you found the accommodation pleasant and appreciated the superb view from the terrace.

It´s wonderful to know that the pool provided a refreshing retreat in the afternoon. We hope to have the pleasure of welcoming you back in the future.

Jaralyn Grant10
JUIN 2024
Amazing location on the river in Triana. Just as advertised. Loved the rooftop terrace and our stay at Genteel Home.
Réponse du service qualité

Dear Jaralyn,

We sincerely thank you for your kind comments. We are glad to hear that you enjoyed our amazing location.

We are especially happy to hear that you enjoyed the terrace and that your stay with us was to your liking. We continually strive to provide our guests with memorable experiences and are delighted to have achieved this in your case.

We look forward to welcoming you again in the future.

Quality Department

Janet Temple10
JUIN 2024
Great base for a relaxing city break in Seville, just over the river in a lovely/vibrant neighbourhood yet 10 minute walk to city centre and all it has to offer. Modern apartment with added bonus of a roof terrace area with pool/sun-beds and a cafeteria area.
Réponse du service qualité

Dear Janet,

Thank you for taking the time to share your experience. We are delighted to hear that our apartment served as a great base for your relaxing city break in Seville. It´s wonderful that you enjoyed the vibrant neighborhood just over the river, yet appreciated the short 10-minute walk to the city center and its attractions.

We are pleased that you found the apartment modern and enjoyed the added bonuses of the roof terrace area with a pool, sun-beds, and cafeteria.

We look forward to welcoming you back on your next visit to Seville.

Quality Department.

ARMANDO BUSTAMANTE10
JUIN 2024
for all our vacation in Europe Was the nicest Apartment we stayed!
the apartment was nice, perfect, clean, new, immaculate, everything was working well, TV, AC, washer, good space, close to mayor attractions, safe zone, many restaurants close, restaurant in the building, good front desk very friendly.
we went to the restaurant there in the 3rd. floor, in Europe the service is slow but this restaurant was like molasses compare to the rest hahaha they were slow slow slow, although the food was very tasty at the end was worth the wait, if you have the time go for it, the view is nice from the restaurant.
Réponse du service qualité

Dear Armando,

Thank you for sharing your experience with us. We are thrilled to hear that our apartment was the highlight of your European vacation, and that you found it to be nice, perfect, clean, and well-equipped with functioning amenities like TV, AC, and washer. We are delighted that you enjoyed the proximity to major attractions, the safety of the area, and the convenience of having many restaurants nearby, including the one in our building.

Regarding your experience at the restaurant on the 3rd floor, we appreciate your feedback. Please note that the restaurant is operated independently of our establishment. While we are pleased to hear that you found the food tasty and enjoyed the view, we apologize for any inconvenience caused by the slower service. Your comments will be shared with the restaurant management to ensure improvements are made where possible.

Thank you once again for choosing to stay with us and for your valuable feedback. We hope to have the pleasure of welcoming you back in the future for another memorable stay.

Quality Department.

Katarzyna Milewska10
JUIN 2024
Piękna widoki i super lokalizacja
Wspaniała lokalizacja, zaraz nad rzeką, z widokiem na Złotą Wieżę i katedrę. Na przeciwko restauracje, ale lepiej iść kawałek dalej, te są drogie i nie mają zbyt dobrego jedzenia. Mały basen na dachu wraz z barem z winami i ciastami. Bardzo wygodne łóżka, kuchnia w pełni wyposażona. Dodatkowo dostępne są kapsułki do zmywarki, pralki. Ekspres do kawy z kapsułkami. Na 6 dni pobytu- raz było sprzątanie i zmiana pościeli oraz ręczników. W apartamecie nie slychać żadnych hałasów z zewnątrz. Świetny i szybki kontakt z pracownikami poprzez whatsapp. W odległości krótkiego spaceru do centrum miasta, ale też blisko przystanków metra i autobusów. Dojazd z lotniska ok 40 minut autobusem. Dobrze działa klimatyzacja.
W kuchni jest pralka, ale bez funkcji suszarki. Brakuje miejsca, gdzie można powiesić pranie czy nawet strój kąpielowy.
Réponse du service qualité

Dear Katarzyna,

Thank you for your kind feedback. We are delighted to hear that you enjoyed the beautiful views, excellent location, and the comfort of our apartment. It is wonderful to know that you appreciated the well-equipped kitchen, comfortable beds, and the rooftop pool with a bar. We are also pleased that our staff was able to assist you promptly through WhatsApp and that you found the transportation options convenient.

We apologize for any misunderstanding regarding the dryer. We would like to clarify that all our apartments are equipped with portable drying racks to facilitate air drying of clothes. We regret any inconvenience this may have caused and appreciate your understanding.

Thank you once again for choosing to stay with us. We hope to welcome you back in the future and provide an even better experience.

Quality Department.

Stacy Dalton10
MAI 2024
Very nice & clean apartment.
Réponse du service qualité

Dear Stacy,

Thank you for your feedback. We´re delighted to hear that you found our place very clean and nice. Your satisfaction means a lot to us. We hope to welcome you back again soon.

Nicolas Thomas10
MAI 2024
The flat is great for 4 persons, the roof top is wonderfull and the view is great. clean, quiet, perfect
Réponse du service qualité

Dear Nicolas,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

李冬眠 用户10
MAI 2024
The location is fantastic and you can totally feel and enjoy the vibe. The rooftop is one of the best things that I recommend. Carefully choose the apartment with views because I simply haven´t choose the best one.Still, it´s a wonderful place to live in.
Réponse du service qualité

Dear 李冬眠 ,

Thank you for your thoughtful review. We´re delighted to hear that you enjoyed the fantastic location and the vibrant atmosphere, as well as our rooftop. However, we apologize if the apartment view did not fully meet your expectations. Please note that our building offers a variety of apartments with different layouts, providing our guests the option to choose the one that best suits their needs and preferences. We regret any misunderstanding in this regard and look forward to welcoming you back in the future to provide an even more satisfactory stay. Thank you for choosing us.

Suzanne Tye10
AVR. 2024
This location is excellent. The staff are ultra helpful and there is a lovely healthy cafe on site for breakfast and lunch.
Réponse du service qualité

Dear Suzanne,

Thank you for your positive feedback. We´re thrilled to hear that you found our location excellent and that you enjoyed the helpfulness of our staff. It´s fantastic to know that you appreciated the presence of our lovely healthy cafe for breakfast and lunch. We hope to have the pleasure of welcoming you back in the future.

David Andaluz10
AVR. 2024
Maravilloso , el lugar, el sitio las habitaciones las chicas de recepción .....todo super bien
Réponse du service qualité

Estimado David:

Nos complace enormemente saber que tuvo una experiencia maravillosa durante su estancia en nuestro establecimiento. Agradecemos sinceramente sus amables palabras sobre el lugar, las instalaciones, y nuestro equipo de recepción. Nos esforzamos continuamente para brindar a nuestros huéspedes un ambiente acogedor, cómodo y un servicio excepcional, y es gratificante saber que hemos tenido éxito en hacerlo durante su visita.

Esperamos sinceramente tener el placer de darle la bienvenida nuevamente en el futuro y brindarle otra experiencia memorable.

Departamento de Calidad.

Carmelo Romero Requena5
AVR. 2024
Évaluation sans commentaire.

Nick Whitehurst9
AVR. 2024
Great location. Lovely apartments well maintained with good facilities.
If you like a soft bed this may not be the place for you as the mattresses are very firm.
Réponse du service qualité

Dear Nick,

Thank you for sharing your feedback with us. We´re delighted to hear that you appreciated our great location and well-maintained apartments with good facilities. However, we regret any inconvenience with the soft of the beds. We understand that the concept of comfort can vary from person to person, and we regret that in this instance, it didn´t meet your expectations due to the firmness of the mattresses. Your comfort is important to us, and we´ll take your comments into consideration as we strive to continually improve our accommodations. It will be a pleasure hosting you again.

Quality Department.

Raquel Martinez Tome7
MARS 2024
La ubicación y la limpieza.
Había muy poca luz, sobre todo en los baños. El horario de la recepción, solo estaban hasta las 17.00 horas.
Réponse du service qualité

Estimada Raquel:

Agradecemos sinceramente su comentario y nos complace saber que apreció la ubicación y la limpieza de nuestro establecimiento. Lamentamos escuchar que la luz que ofrece nuestro apartamento no fuera suficiente para usted. Entendemos que los gustos de luminosidad pueden variar de una persona a otra. Lamentamos que en su caso no fuera la esperada.

Respecto al horario de recepción, lamentamos cualquier inconveniente que esto haya causado. Entendemos la importancia de contar con un equipo disponible para atender las necesidades de nuestros huéspedes, y es por ello que disponemos de un servicio de atención al cliente 24 horas para atender cualquier inconveniente que surja en las horas que no hay recepción disponible.

Agradecemos nuevamente sus comentarios, ya que nos ayudan a identificar áreas de mejora en nuestro servicio. Esperamos tener la oportunidad de recibirla nuevamente en el futuro y ofrecerle una experiencia más satisfactoria.

Departamento de Calidad.

Mark Pluck10
MARS 2024
Évaluation sans commentaire.

Monika Van den Brande9
MARS 2024
Het gebouw en het appartement waren zeer goed ingedeeld en heel, heel prooer
Réponse du service qualité

Dear Monika,

Thank you for your positive feedback. We´re glad to hear that you found both the building and the apartment to be well-designed and exceptionally clean. Maintaining a high standard of cleanliness is a priority for us, and we´re pleased that it contributed to your enjoyable stay. We hope to have the pleasure of hosting you again in the future.

Quality Department.

Collin Preftakes10
MARS 2024
Great location and super clean. Would highly recommend.
Réponse du service qualité

Dear Collin,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed the location and cleanliness of our apartment. Your remarks inspire us to continue delivering outstanding service

Chloe Hamard9
FÉVR. 2024
Great apartment in Seville
Great location, perfectly equipped apartment and we couldn´t hear any outside noises. I´d definitely stay again.
Just some details, it would have been handy to have breakfast bowls and mugs. There were no bowls and just small coffee cups.
Réponse du service qualité

Dear Chloe,
Thank you for your wonderful feedback about your recent stay at our apartment in Seville. We´re thrilled to hear that you enjoyed the great location and the well-equipped facilities. It´s fantastic to know that you found the apartment peaceful and free from outside noises.

We appreciate your suggestion regarding the breakfast bowls and mugs. Please rest assured that we´ll take this into consideration for future improvements. However, we´d like to clarify that our apartment does indeed have large coffee cups available for guests to use. We apologize if this was not clearly communicated or if they were overlooked during your stay.

Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in Seville.

Warm regards,
Quality Department

Iván Yarur10
FÉVR. 2024
Excelente Alojamiento y muy bien ubicado
Excelentes instalaciones, muy limpio, muy bien ubicado, personal muy atento
Todo bien
Réponse du service qualité

Estimado Iván,
Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros.
Saludos cordiales,
Departamento de Calidad

Catherine Louail-Tabourel9
FÉVR. 2024
Super
Emplacement parfait pour découvrir la ville Très confortable et personnel aux petits soins
Réponse du service qualité

Dear guest,

Thank you for taking the time to share your positive feedback. We´re delighted to hear that our location was perfect for exploring the city and that you found your stay very comfortable. Our dedicated staff strives to provide excellent service, and we´re pleased to know that they were attentive to your needs. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back on your next visit.

Quality Department

Ad Van Der Sanden10
JANV. 2024
We waren zeer verrast wat een mooi appartement en brandschoon . De locatie was ook top . Vriendelijke mensen . Bovenal zeer geslaagde dagen in Sevilla .
Réponse du service qualité

Dear Ad Van,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.

Eñaut Vazquez Maiz10
JANV. 2024
Nos trataron muy bien desde la llegada. El apartamento tiene de todo y es muy silencioso. El apartamento esta perfectamente situado.
Réponse du service qualité

Estimado Eñaut,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Saludos cordiales,
Departamento de Calidad

Ayoub Nabil10
JANV. 2024
Belle expérience, très bien située, propreté irréprochable, je recommande vivement.
Réponse du service qualité

Dear Ayoub,

Thank you sincerely for sharing your positive experience. We are delighted to hear that you had a beautiful experience, found the location to be excellent, and appreciated the impeccable cleanliness. Your strong recommendation is truly appreciated. We look forward to having the pleasure of welcoming you again on your next visit.

Quality Department

Sarah Acher10
JANV. 2024
Encore mieux que sur l’annonce Personnel très agréable Tout équipé, la terrasse est un vrai plus, petit déjeuner possible même en janvier. À proximité des principaux sites d’intérêt.
Réponse du service qualité

Dear Sarah,

Thank you so much for your wonderful review. We are delighted to hear that your experience exceeded your expectations and that you found our personnel very pleasant. It´s fantastic that you enjoyed the fully equipped amenities and the added bonus of the terrace. We appreciate your positive comments about the proximity to key points of interest. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back in the future.

WANGCHU MO9
JANV. 2024
The staff are really nice and friendly, the apartment is perfect for a family.
Réponse du service qualité

Dear Wangchu,
Your kind words towards our dedicated staff is greatly appreciated and warmly received. It´s very rewarding for us to know that the efforts of our team contributed to enhancing your experience during your stay. Your feedback serves as a strong motivation for us to continue delivering top-notch service, always aiming to exceed our guests´ expectations. Thank you so much for your review, and we eagerly anticipate the opportunity to welcome you back.
Kind regards,
Quality Department

Steven Smith9
DÉC. 2023
Fantastico!
Location was great. Everything was new and clean.
There was no tea.
Réponse du service qualité

Dear Steven,
We are grateful for your positive review highlighting our apartment´s central location.

Regarding the tea, please note that the amenities you found in the flat upon arrival are a courtesy. In any case, although these are tourist flats and not a hotel, if you had come to reception we would have given you a complimentary tea.
Thank you for your feedback.
Kind regards,
Quality Department

alan wilson10
DÉC. 2023
Évaluation sans commentaire.

Pilar Caceres10
DÉC. 2023
Fantástico. Gente muy acogedora y servicial.
Réponse du service qualité

Estimada Pilar:

Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas. Estaremos encantados de recibirles de nuevo en el futuro.

Arian Callejo10
NOV. 2023
Lugar perfecto para una estancia inolvidable. Exelente opcion si se viaja a Sevilla.
Réponse du service qualité

Estimado Arian:

Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.

Daniel Kozel9
OCT. 2023
Évaluation sans commentaire.

Desmond Humberston10
OCT. 2023
Lovely new apartment. Great location. Would definitely recommend.
The location was great for us just having to walk over the bridge. Lovely little bar just a few doors away.
Think you should leave the breakfast menu in the apartment so we knew about it.
Réponse du service qualité

Dear Desmond,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department

Sandra Werkman Rozema10
OCT. 2023
Wat een prachtig appartement! Precies zoals op de foto’s. We werden erg vriendelijk ontvangen. Onze bagage konden we achter laten aangezien we nog veel te vroeg waren om in te checken. We mochten zo lang we niet in het appartement konden al wel vast gebruik maken van het dakterras en zwembad. Het appartement had een goede airco, en ik heb nog nooit zulke lekkere matrassen gehad. De ligging is ideaal, de brug over en dan ben je in het centrum. Veel restaurants en supermarkten in de buurt. Alles gewoon perfect!! Ook de communicatie was erg goed. Kregen een appje of ze de volgende dag het beddengoed en handdoeken konden komen wisselen.
Réponse du service qualité

Dear Sandra,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department

Eloise Rogers9
SEPT. 2023
Évaluation sans commentaire.

Eloise Rogers9
SEPT. 2023
Évaluation sans commentaire.

Alexia Rosard10
SEPT. 2023
Très bel appartement spacieux avec 2 chambres et 2 salles de bain. Très bien équipé et climatisé. Linge de lit et de toilette changé en milieu de séjour. L’emplacement est idéal proche des commerces et des attractions touristiques. Petit plus pour la piscine et la terrasse au dernier étage.
Réponse du service qualité

Dear Alexia,
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Kind regards,

Quality Department

Darryl Patience10
SEPT. 2023
This is the bee’s knees :) The apartment and complex is stunning and basically brand new in a perfect location on the river in the Triana district. The apartment itself was beautifully decorated and pristine with everything you could need and all very modern appliances and finishes. The bathroom and bedrooms are beautiful and air con is great. The staff were fantastic checking in with us before our trip and during and always providing recommendations for us and extra services (transfers and excursions) The pool and roof area is beautiful with amazing views. The location is ideal for restaurants, bars, the food market and only a short walk into the centre of town (cathedral). There is always a fantastic super market a 3 min walk away. All in all a beautiful family vacation
Réponse du service qualité

Dear Darryl,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards,

Quality Department

Helena Pereira10
SEPT. 2023
Évaluation sans commentaire.

Elodie Kaltenbach10
AOÛT 2023
Super schöne Wohnung und Anlage. Auch die Küche war super ausgestattet.
Réponse du service qualité

Dear Elodie,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,

Quality Department

Catherine Washbrook-Davies10
JUIL. 2023
The apartment was absolutely STUNNING!! Think we must have been the first guests to stay in this beautiful apartment, everything was pristine. The pool on the roof was perfect as we visited Seville in July with teperatures of 35 it was exactly what was needed after walking around the city. The views from the roof top terrace are gorgeous! perfect spot to eat breakfast/lunch open til 10pm. The 2 bathrooms with great size showers were perfect for a family of 4 and would also suit if you were a party of 2 couples. This is a MUST go to apartment in the district of Triana, only a 10min walk into the city centre over one of the beautiful bridges.
Réponse du service qualité

Dear Catherine,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Cristian Ghituleasa10
JUIL. 2023
The accomodation was very modern, clean, very well located accross the city center with a beautiful pool, terasse and view from the top of the building. Strongly recommend!
Réponse du service qualité

Dear Cristian,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards.

Jose L.H. Campos
Quality Department Manager

MARIA DEL ROCIO SANCHEZ BARRANCO10
JUIN 2023
Recomendable
Está bien situado y es muy nuevo
Todo me pareció correcto
Réponse du service qualité

Estimada María del Rocío:
Gracias por sus amables palabras y por compartir su experiencia. Estamos emocionados de saber que tuvo una estancia cómoda. Sería un placer darle la bienvenida de nuevo en el futuro.

Jose L.H. Campos
Director de Calidad

Nous utilisons nos cookies propre et de tiers pour vous aider avec votre navigation. Si vous continuez à naviguer nous considérons que vous acceptez l’utilisation de cookies.
PRÉFÉRENCES DE COOKIES




Code de réduction
APPLIQUER

Appartement Betis XII

de à