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Appartement
Betis V

Séville · Triana

9,6 (64 évaluations)


1-2
Personnes

1
Chambre

1
Salle de Bain

42 m2
Surface

À propos du logement

Découvrez l’authentique Séville depuis notre luxueux appartement situé dans l’emblématique rue Betis, une enclave d’une beauté et d’une exclusivité singulières. Ce cadre chargé d’histoire et de tradition a évolué pour devenir l’un des quartiers les plus attractifs de la ville.

L’appartement présente une sélection soignée de meubles, où la qualité et le design créent un environnement distingué et confortable. Profitez d’un séjour spacieux avec une cuisine intégrée de style ouvert, équipée de tous les ustensiles nécessaires à votre confort. Le salon dispose d’un coin salon confortable avec des canapés confortables et une Smart TV avec accès Internet et plusieurs plateformes, ainsi qu’un espace salle à manger conçu pour deux personnes.

La chambre, conçue comme un havre de paix, dispose d’un lit double 180x200 qui promet un repos réparateur. La salle de bain, équipée d’une douche complète, allie fonctionnalité et esthétique dans sa conception.

L’appartement donne accès à ses hôtes à une grande terrasse commune. Cet espace extérieur, conçu pour le plaisir, comprend une piscine, disponible du 15 avril au 31 octobre, et un solarium, qui devient l’endroit idéal pour profiter du climat enchanteur de Séville.

Son emplacement sur la Calle Betis, dans le quartier animé de Triana et à deux pas du cœur historique de Séville, garantit une expérience sévillane inoubliable. En traversant le fleuve, vous croiserez un éventail de trésors culturels tels que la Cathédrale, la Giralda ou l’Archivo de Indias. De même, l’offre gastronomique de Triana, avec ses bars à tapas traditionnels et ses restaurants réputés, ainsi que la proximité de services de toutes sortes tels que supermarchés, magasins et pharmacies, feront de votre séjour un réel plaisir.

Découvrez la magie de Séville depuis notre luxueux appartement de la Calle Betis et vivez le charme d’un lieu sans pareil.

Climatisation Centralisée
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Piscine Communauté
Animaux domestiques Interdit
Lit bebé Disponible
Terrasse Communauté
Étage Rez-de-chaussée
Ascenseur Disponible
Fibre optique Gratuite
Téléviseur Smart TV
Cafetière Capsules
Sécurité Concierge 24h
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.
> Nettoyage périodique hebdomadaire et changement obligatoire de draps et serviettes pour les séjours de plus de 6 nuits. Inclus dans le prix.
> Possibilité de nettoyage périodique quotidien en supplément. Veuillez consulter le prix.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Piscine: De 11h00 à 22h00

> A/SE/00434


>
La réservation de chaque hébergement Genteel Home inclut l´offre d´expériences ou d´activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d´informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.

>
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Avez-vous des questions ou des doutes sur le logement ?


Demande d’informations

Voir sur la carte

L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :



• Service de restauration dont le menu peut être consulté ici


• Service de réception et de garde de bagages. Inclus dans le prix.


• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.


*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.


Évaluation de la propriété

9,6 (64 Évaluations)

Emplacement
9,9
Qualite
9,3
Nettoyage
9,7
Personnel
9,7
Équipements
9,6
Recommandable
9,8

Votre avis nous intéresse


Avis de nos clients

Richard Peace9
AVR. 2025
Very good.
Excellent location. Very well appointed flat. Very clean and comfortable. Roof terrace.
Due to the design there were no views out from rooms

Atikur Sabur10
AVR. 2025
Fantastic service. Quick and prompt. Also handy to sort things out for us such as bookings for events!

Birgit Creusen10
AVR. 2025
We had a great stay. The apartment was very clean and well equiped. Also the roofterrace was perfect to relax after spending some time in the city. The location is very central in a nice neighbourhood with a lot of restaurants. The city centre is also nearby. Would recommend this for a stay in Sevilla!

Angela O Neill9
MARS 2025
Location was excellent
Nothing applies to this question

jeremy doe9
MARS 2025
superb accommodation for two, for a weeks stay -great location, high quality fittings, comfort
The apartment was very well appointed with lots of comfortable seating, a round dinner table, full sized fridge with small freezer box, a conduction hob with two rings, a kettle, Nespresso type coffee maker, sink, drying cloths and washing up kit. lots of cutlery and pots, with small blender and cooking utensils and a microwave too. The beds were very comfortable (my wife suffers from a poor back and she commented how comfortable the bed were...big tick there. lots of storage space for clothes and empty luggage bags. A dishwasher and washing machine - we used the washing machine (worked well) and drying rack (set up in the small inside/outside space). very quiet and peaceful inside the apartment Right on the banks of the Rio Guadalquivir in the area called Trianna - the old artisanal area for the famous Seville tile works. Full of life and authentic Spanish culture with several bars offering Flamenco displays and good restaurants too.
My comments are stated in a positive light so that you are aware and the management team can make updates if they wish, but these are NOT major concerns. 1. need some form of lighting over the cooking area - its a bit dark to cook by 2. a note to let visitors know about the scalding hot water - be careful when using the shower - its a bit fiddly to set up first time round and I did slightly burn my shoulder. 3. the plug sockets seem to ´eject´ the UK plug adaptors so that they lose contact with the internal sockets and don´t power up your phones unless held in place. the bedroom sockets were the worst. we tried three different types of UK/Euro adaptors - one set worked when very carefully pushed in to place. All the European plugs worked well, it is just using them with the adaptors that was the problem. 4. make sure you know your Netflix user codes or take them with you to use the TV for films etc 5.Apartment no.5 is on the ground floor which was very convenient - but be aware, only three apartments in the whole building have any external facing windows or doors and ours didn´t (we did have natural light in to the apartment from 2 well designed atriums (one with a water feature - which are based upon the Arabic style houses with internal courtyards)- to be frank, this doesn´t matter really, if you intend spending your daylight hours enjoying the cultural activities and visiting the incredible historic sites before a peaceful nights sleep. there is however, a roof level with a swimming pool and lots of chairs and tables and even a small bar/cafe for snacks and refreshments - so the sunsets and sunrises are wonderful.

lei huang8
MARS 2025
地理位置

Miguel Antolin10
MARS 2025
La localización es inmejorable, las instalaciones y servicio, simplemente fantástico.

Hannah Smith10
FÉVR. 2025
Incredible place in the heart of a beautiful city!
Amazing apartment block in a perfect central location. Fantastic team who had great communication from booking to leaving.
Nothing

Alcover Antonia9
FÉVR. 2025
Ubicación....comodidad apartamento Personal.....todo muy correcto
Todo me gustó

Paul Bazire10
FÉVR. 2025
Tout était parfait !! l’emplacement, la qualité du logement étaient formidables. Le cœur de la ville est accessible à pied très rapidement et très facilement, nous recommandons fortement cet endroit. Si nous revenons à Séville nous reviendrons dans cet endroit sans hésiter ! Merci
Réponse du service qualité

Dear Paul,

We sincerely appreciate your wonderful feedback. It is a pleasure to know that you found everything perfect, from the apartment’s quality to its excellent location, allowing you to explore the heart of the city with ease. Thank you for your kind recommendation. We would be delighted to welcome you back on your next visit to Seville.

Jose Vicente santos10
FÉVR. 2025
Oferta muy interesante al lado del Guadalquivir
En el servicio de cafetería muy completo la oferta y interesante un desayuno en su terraza con unas excelentes vistas
Por decir algo quizás la salida te la ponen a las 11

SAMUEL MARTIN LOPEZ10
JANV. 2025
LA HABITACION PRECIOSA Y COMODIDAD
MALA ZONA PARA APARCAR
Réponse du service qualité

Estimado Samuel,

Gracias por compartir su valiosa opinión. Nos complace saber que la habitación cumplió con sus expectativas en cuanto a belleza y comodidad, ya que nuestro principal objetivo es ofrecer la mejor experiencia a nuestros huéspedes.

En cuanto a su comentario sobre el aparcamiento, nos gustaría destacar que, a tan solo 3 minutos a pie del edificio hay un aparcamiento disponible las 24 horas. Además, en determinados momentos del día, es posible encontrar aparcamiento gratuito en la zona. Le recomendamos consultar siempre con nuestro equipo de recepción para obtener información detallada y personalizada sobre las opciones de estacionamiento cercanas.

Le agradecemos por habernos elegido para su estancia en Sevilla y esperamos tener el placer de recibirle nuevamente en el futuro.

Departamento de Calidad

Christina Mazza10
JANV. 2025
The apartment was perfect for me! Well layed out, not cluttered, very easy to access, yet secure (no keys, just keypads) and the staff was super friendly and helpful!! I’ll definitely be coming back!
Réponse du service qualité

Dear Christina,

Thank you for taking the time to share your experience. We are glad to hear that the apartment was perfect for you, with a comfortable layout and easy, secure access. We are also pleased that our staff was friendly and helpful; we always strive to make our guests feel at home.

Thank you again for your positive feedback, and we would be happy to welcome you back in the future.

BERKAY UZUNOĞLU10
DÉC. 2024
Es increíble.
Todo estuvo genial.

Fernando Garcia10
NOV. 2024
Excelente me alojaré aquí cada vez que venga a Sevilla.
Excelente!!!
Excelente todo!!

Juliano Zappia9
NOV. 2024
Perfect for long or short stay in Sevilha!
Amazing location, good quality and size rooms, perfect for a long or short stay. Nice pool at the rooftop and very easy to get around Sevilha. Definitely recommend it.
The room was on the ground floor so the windows connected to the common areas. Next time I would try to stay at a floor up.
Réponse du service qualité

Dear Juliano,

Thank you for your kind words and recommendation. We´re thrilled to hear that you enjoyed the location, the quality and size of the rooms, as well as the rooftop pool.

Regarding the room on the ground floor, we’d like to mention that the windows facing the common areas are equipped with a panel that ensures privacy by preventing visibility from the outside during the day. However, we completely understand your preference for a higher floor and would be happy to accommodate you on one for your next visit, should you choose to stay with us again.

Thank you for choosing us and we look forward to welcoming you in the future.

Quality Department.

FRANCISCO CORPAS MUÑOZ8,8
NOV. 2024
Évaluation sans commentaire.

Donmez Mehmet9
NOV. 2024
sigara derdi olmayanlar için çok iyi.
oda, personel, konum çok iyi.
sigara içenler otelin dışına çıkmak zorunda. Otel içinde alan yok.
Réponse du service qualité

Dear Donmez,

Thank you for sharing your feedback. We are delighted to hear that you found the room, staff, and location excellent and that you had an enjoyable stay.

Regarding the smoking policy, we would like to clarify that, in our commitment to maintaining a clean and pleasant environment for all our guests and in compliance with the regulations set by law, smoking is prohibited in the common areas of the building. Additionally, smoking inside the premises poses a risk of triggering the fire alarms, which can cause unnecessary stress and discomfort to other guests. For this reason, smoking is only permitted outside the building, and we sincerely appreciate your understanding and adherence to this policy.

Thank you once again for your understanding, and we look forward to welcoming you back in the future for another pleasant stay.

Quality Department.

Carlos Abruscato10
NOV. 2024
Évaluation sans commentaire.

Dan Jacoby10
OCT. 2024
Everything about this stay worked for us. It’s right on the Guayaquival River bridge that sets you up for all the sites in the center of the city. The apartment is brand new, very clean, fully outfitted, and perhaps if you have to find a fault it’s only that it doesn’t have windows facing the street (it does face inside courtyard. But this is more than up for by the balcony where you have a great view and table that you can picnic at. Staff was really helpful. Thanks for a great stay.
Réponse du service qualité

Dear Dan,

Thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed the apartment’s central location, the cleanliness, and the thoughtful amenities provided. It’s great to know that our staff’s assistance contributed to making your stay a memorable one.

Regarding the windows, we understand that the apartment facing the interior courtyard may not have provided the street view you expected. We would like to mention that we offer a variety of apartments with different layouts and views, allowing our guests to choose the one that best suits their preferences and needs. We are glad that the balcony compensated for this aspect and provided a pleasant spot to relax.

We truly appreciate your kind words and hope to welcome you again in the future for another great experience.

Lucas Van Herk10
OCT. 2024
Mooi verblijf, beter dan verwacht. Hele lieve mensen op de accommodatie die ons een lijstje stuurde met alle leuke ontbijt plekjes, bezienswaardigheden en verschillende restaurants.
Réponse du service qualité

Dear Lucas,

Thank you for your kind words. We are delighted to hear that your stay exceeded your expectations and that you enjoyed the personalized recommendations provided by our host for breakfast spots, attractions, and restaurants. It was our pleasure to assist you during your time in Seville. We truly appreciate your feedback and look forward to welcoming you again in the future.

Beatriz Candal González7
OCT. 2024
Felicidad en triana
Ubicación ,tranquilidad,silencioso por la noche.
Nada
Réponse du service qualité

Estimada Beatriz:

Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de la ubicación y la tranquilidad de nuestro apartamento. Es un placer saber que su estancia fue satisfactoria. Esperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro.

Departamento de Calidad.

Julien Le Camus9
SEPT. 2024
Évaluation sans commentaire.

Guillermo Bermejo Perez10
SEPT. 2024
La verdad, todo ha sido perfecto. Realmente, no puedo poner absolutamente ninguna pega. Limpieza, ubicación, todo nuevo, precio, amplitud, comodidad, es probablemente de los mejores apartamentos en los que nos hemos alojado, sin ninguna duda.
Réponse du service qualité

Estimado Guillermo:

Muchas gracias por sus amables palabras. Nos alegra enormemente saber que su estancia fue perfecta y que encontró todos los aspectos de nuestro apartamento, desde la limpieza y ubicación hasta la comodidad y amplitud, a la altura de sus expectativas. Su comentario es un gran reconocimiento para nosotros, y nos llena de satisfacción saber que considera nuestro apartamento como uno de los mejores en los que se ha alojado. Estaremos encantados de recibirle nuevamente en el futuro.

Pedro Rivas10
SEPT. 2024
El alojamiento ha cumplido todas nuestras expectativas, práctico, muy bien decorado, cómodo, con todos los servicios y en muy buena zona. Tiene parkings próximos y la terraza con piscina es una maravilla. Recomendable 100%
Réponse du service qualité

Estimado Pedro:

Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Estamos encantados de saber que disfrutó de su estancia en nuestro apartamento. Sus comentarios positivos son realmente apreciados y esperamos darle la bienvenida de nuevo pronto.

Sam Roberts10
AOÛT 2024
Great stay, just outside the centre which was walkable but nice and quiet at nice. Spacious rooms and the pool area was exactly as pictured.
Réponse du service qualité

Dear Sam,

Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay and found the location to be both convenient and peaceful. It’s great to know that you liked the spacious rooms and that the pool area met your expectations. We appreciate your comments and look forward to welcoming you back in the future.

Tiphaine Molinier10
AOÛT 2024
Merci pour tout ! :)
Réponse du service qualité

Dear Tiphaine,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Jess Everall10
AOÛT 2024
Fantastic location with loads on the doorstep. Perfect accommodation, incredible roof terrace where we ate most meals and took full advantage of the pool (much needed in 38 degree heat!!), spotless apartment and a midweek linen change, friendly staff. 10/10.
Réponse du service qualité

Dear Jess,

Thank you for your wonderful review. We’re delighted to hear that you enjoyed the fantastic location and the convenience of having so much nearby. It’s great to know that the roof terrace and pool were perfect for your meals and relaxation, especially in the heat. We also appreciate your positive comments about the cleanliness of the apartment and the service from our staff. Thank you for the 10/10 rating, and we look forward to welcoming you back in the future.

Sonia Nuttall10
AOÛT 2024
Loved everything about the place and the hosts were extremely helpful.
Réponse du service qualité

Dear Sonia,

Thank you for your kind feedback. We are delighted to hear that you loved everything about the place and found our hosts to be extremely helpful.

Your satisfaction is our priority, and it’s wonderful to know we met your expectations. We look forward to welcoming you back in the future.

Thomas Rottier10
JUIL. 2024
Hôtel en face du Quadalquivir, avec vue sur la Torre del Oro depuis la piscine de l’hôtel. Le logement était très bien équipé et moderne. Lit très grand très agréable, la climatisation fonctionne parfaitement, logement propre avec tout ce qu’il faut à l’intérieur. Je recommande à 100%
Réponse du service qualité

Dear Thomas,

Thank you for your wonderful review. We’re thrilled to hear that you enjoyed the apartment’s location and the view of the Torre del Oro from the pool. It’s great to know that you found the apartment well-equipped, modern, and comfortable, with the air conditioning working perfectly. Your high recommendation means a lot to us. We look forward to welcoming you back for another stay.

Avishek Ghosh10
JUIL. 2024
Happy with our stay. We got everything we asked for. It’s a hotel kinda setup with all the perks of an apartment. Therefore you get the best of both worlds. Super helpful hosts..the rooms are pretty modern and modular. Beautiful utilization of space so a small cozy 1 bedroom apartment has a lot of space for you to relax..would highly recommend if you are visiting Seville for a couple of days..
Réponse du service qualité

Dear Avishek,

Thank you for your positive review. We’re delighted to hear that you were happy with your stay and that we were able to meet all your requests. It’s great to know that you appreciated the blend of hotel amenities with the comfort of an apartment, and that you found the rooms modern and well-utilized.

We’re pleased that the cozy one-bedroom apartment provided you with ample space to relax. Thank you for highly recommending us for a visit to Seville. We look forward to welcoming you again in the future.

Rachel Tucker10
JUIL. 2024
Fabulous stay, loved the use of pool and terrace on 40 degrees afternoons. Great communication throughout. Would highly recommend and thank you.
Réponse du service qualité

Dear Rachel,

Thank you for your fantastic review. We are delighted to hear that you enjoyed your stay, as well as the pool and terrace. We’re also pleased that our communication throughout your stay met your expectations.

Thank you for your high recommendation. It was a pleasure hosting you, and we look forward to welcoming you back in the future.

Evelien Cauwenbergh8
JUIN 2024
Super vakantie gehad hier! Zeer mooi verblijf op een toplocatie! Zwembad op dakterras was zalig en het appartement was zeer schoon.
Réponse du service qualité

Dear Evelien,

Thank you for your kind review. We are delighted to hear that you had a wonderful vacation and enjoyed our beautiful accommodation in such a prime location. It’s great to know that you loved the rooftop pool and found the apartment very clean.

Your positive feedback means a lot to us, and we look forward to welcoming you back in the future.

Catherine Seaton10
JUIN 2024
The accommodation was outstanding - newly completed with very fine quality fixtures and fittings, beautiful fabrics and great design. The apartment was spacious and very comfortable and the highlight was the rooftop terrace which was a wonderful place to sit and watch this beautiful city. I would highly recommend staying here and would love to come back.
Réponse du service qualité

Dear Catherine,

Thank you for your wonderful review. We are delighted to hear that you found the accommodation outstanding, with its high-quality fixtures, beautiful fabrics, and great design. It´s fantastic to know that you enjoyed the spacious and comfortable apartment, and that the rooftop terrace provided a perfect spot to admire the city. We appreciate your high recommendation and look forward to welcoming you back in the future.

Katie Moor10
MAI 2024
Great stay
Réponse du service qualité

Dear Katie,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Kimberley Clayton-Bull10
MAI 2024
Wow what can we say, beautiful and tranquil surroundings, once the door closes into reception you’re a million miles from the hustle and excitement of the street, best of both worlds. The apartment had everything we needed, and the staff were always on hand to offer help and support. The pool and roof patio offered a space to relax and soak up the sun before heading out for tapas. Couldn’t recommend the accommodation, location and staff enough.
Réponse du service qualité

Dear Kimberley,

Thank you for your wonderful review. We are delighted to hear that you enjoyed the beautiful and tranquil surroundings of our property. It´s great to know that you found the apartment well-equipped and appreciated the assistance from our staff.

We are also pleased that you enjoyed the pool and rooftop patio as a relaxing space before heading out for tapas. Your high recommendation of our accommodation, location, and staff means a lot to us, and we look forward to welcoming you back in the future.

stephanie LEVY LEROY9
MAI 2024
Un beau séjour à Séville
Un bel établissement très bien situé. les appartements sont beaux, propres et très bien équipés. Le roof top est sympathique avec sa petite piscine où il est agréable de se rafraîchir après une journée de balade. l’accueil est à l’image de l’hôtel, très bien.
Pas grand chose, un petit bémol sur l’insonorisation des parties communes mais vraiment c’est un détail
Réponse du service qualité

Dear Stephanie,

Thank you for sharing your experience at our establishment. We are glad to know that you enjoyed the location, cleanliness and amenities of our apartments, as well as the roof terrace and pool.

In addition, we value your recognition of our reception service, which strives to offer quality service and satisfy the needs of our guests.

We will take note of your comment about soundproofing common areas and will work on taking the appropriate measures. We value your comments, as they help us continue to improve.

It has been a pleasure hosting you and we hope to welcome you again in the future.

Quality Department

Mo Kilpatrick10
MAI 2024
Great location-walkable to everything you need for a city break. The complex has done a great job of trying to get natural light into every apartment and it was blissfully quiet at night. Close to great bars and restaurants sad well as a well stocked supermarket. Lovely roof terrace with cafe and pool.
Réponse du service qualité

Dear Mo,

Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Mo Kilpatrick10
MAI 2024
Great location, easy check in process.
Great communication from host throughout.
Comfortable and well equipped apartment and access to roof terrace is a real bonus to escape the crowds. Thanks for the relaxing time.
Réponse du service qualité

Dear Mo,

Thank you for your kind words. We´re thrilled to hear that you enjoyed our great location and found the check-in process easy. It´s wonderful that you appreciated the comfortable and well-equipped apartment, as well as the access to the roof terrace, providing a relaxing escape from the crowds. We´re grateful for your positive feedback and hope to welcome you back for another relaxing stay in the future.

Quality Department.

Tugdual Couetoux10
AVR. 2024
What a wonderful stay my three daughters and I had in your lovely accommodations! The condo was gorgeously decorated, spacious, and cozy. A perfect place to return after touring beautiful Seville. Highly, highly recommend to anyone looking for 5 star service and high quality design. Thank you!
Réponse du service qualité

Dear Tugdual,

Thank you for your wonderful review. We´re delighted to hear that you found our accommodation ideally located and that you enjoyed spending your evenings on the terrace and by the pool. We´re glad to know that the apartment was very comfortable and that you found the amenities impeccable. Your warm recommendation means a lot to us, and we´re pleased to hear that you found the price justified. Thank you for your kind words about our high-quality hospitality. We hope to have the pleasure of welcoming you back in the future.

Hye Won Song6
AVR. 2024
I visited on my honeymoon and the location was really great!😊😊 It was quiet! The staff are also friendly! However, I stayed on the first floor, and the windows in the master bedroom were blocked from the outside with black panels to prevent sunlight from coming in. I thought it was a bit strange, but that´s what I did. But sure enough, my dream was strange during my nap, and my husband used the scissors in his room while he was sleeping at night. 😅😅 I missed one of the two nights because I missed my flight, but I think it was a good thing I didn´t miss the flight. The other rooms might be okay! But the room I stayed in was like that... I share it with Korean tourists!
Réponse du service qualité

Dear Hye,

Thank you for choosing our accommodation for your honeymoon, and we´re delighted to hear that you enjoyed the great location, peaceful atmosphere, and friendly staff. Offering a pleasant and quality service is our top priority.

We sincerely apologize for any misunderstanding regarding the operation of the window blinds in the master bedroom. Our electric blinds are designed to provide flexibility in managing light levels to ensure a comfortable environment for our guests. They can be closed to block out sunlight for a restful sleep or opened to let in natural light as needed.

We appreciate your understanding and hope that despite this issue, you were able to enjoy your honeymoon experience with us. Should you choose to stay with us again in the future, we will do our utmost to make your stay as comfortable and enjoyable as possible.

Quality Department.

Richard Castka9
AVR. 2024
Excellent property in an idea location to visit and explore this wonderful city. The hosts were very helpful, not least when I lost my wallet and started going through the process of what to do next. Recommendations of where to eat and how to get there were spot on and just what we needed. The property only opened a year or so ago and it´s clear that lots of thought went into the make up of the rooms. I´m not sure whether all units are apartments but ours was and it was large and very comfortable with very good quality furniture and appliances and a very comfortable bed with good quality linens. I´m sure we will visit Seville again and if we do we will stay there again.
Nothing at all negative about the property. Finding it was an issue as Google maps took us to the back of the property instead of the front. That´s a Google problem and not in the least uncommon
Réponse du service qualité

Dear Richard,

Thank you for your kind words and glowing review. We´re delighted to hear that you had an excellent experience during your stay at our property. It´s wonderful to know that our hosts were able to assist you promptly and effectively, especially during a challenging situation like losing your wallet. We´re pleased that our recommendations for dining and exploring the city were helpful and added to your experience. We´re glad you found our accommodations comfortable and well-equipped, and we appreciate your compliments on the thought put into the design of our rooms. We strive to provide a comfortable and memorable experience for all our guests, and we´re thrilled that you´re considering staying with us again on your next visit to Seville. We look forward to welcoming you back for another wonderful stay in Seville.

Quality Department.

Colin Nee10
AVR. 2024
A great apartment in a perfect spot in a beautiful city. Perfect for our needs as a couple. The apartment complex has a staffed reception desk which made checking in very easy and meant there was someone to speak to in person if we needed help with anything. The only problem was the temperature control on the shower, which we found tricky to use (it was hard to set correctly and any slight unintentional knock would shift the control). This meant that the hot water got extremely hot, dangerously so in my view. I would not recommend allowing a child to use the shower because of the risk of scolding. Surely the maximum shower temperature could be reduced for reasons of safety and environment?
Réponse du service qualité

Dear Colin,

We sincerely appreciate your choice of our apartment for your visit to our beautiful city. We are pleased to hear that it met your requirements as a couple, and that our staffed reception desk facilitated a smooth check-in process for you. We apologize for the inconvenience encountered with the shower temperature control; ensuring your satisfaction is of utmost importance to us. Rest assured, we are actively addressing this issue and will promptly make the necessary improvements. Despite this setback, we hope that overall, your stay was enjoyable. We eagerly anticipate the opportunity to host you again, providing a more seamless experience. Thank you for your valuable feedback and understanding.

Alison Jones10
MARS 2024
Lovely apartment in a great location to explore tapas bars on both sides of the river. Good communication and recommendations for places to eat.
Réponse du service qualité

Dear Alison,

Thank you for your kind words. We´re delighted to hear that you enjoyed our lovely apartment and its convenient location for exploring tapas bars on both sides of the river. We´re glad that our communication and recommendations for places to eat added to your experience. It was a pleasure hosting you, and we hope to welcome you back for another enjoyable stay in the future.

Leonardo Rodríguez Barajas10
MARS 2024
Inmejorable! Excelentes instalaciones, muy buena ubicación, el personal muy amable. Sin duda regreso, el mejor lugar para alojarse
Réponse du service qualité

Estimado Leonardo:

Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por el personal. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.

Christian Knight10
MARS 2024
Évaluation sans commentaire.

aileen connor9
MARS 2024
Évaluation sans commentaire.

Amber Westhoff10
FÉVR. 2024
Geweldig!
We hebben erg genoten van ons verblijf. Alles was heel schoon en het personeel was zeer vriendelijk. Ook hebben ze een fijn dakterras waar we af en toe konden zonnen. De locatie was ook perfect! Echt een aanrader!
Niks
Réponse du service qualité

Dear Amber,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department

Fernando Santos9
NOV. 2023
Évaluation sans commentaire.

Lauren Mullan10
NOV. 2023
We had a fantastic stay at this apartment. It was close to the main sightseeing locations and restaurants. The shared terrace was very big and had beautiful views of the river. If we come back to Seville then we would 100% look to book at this apartment again.
Réponse du service qualité

Dear Lauren,

We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us. . We hope to have the opportunity to host you again soon.

José Leon10
OCT. 2023
Évaluation sans commentaire.

salman zafar9
OCT. 2023
Évaluation sans commentaire.

Paweł Ciszek10
OCT. 2023
Fantastyczny pobyt w fantastycznym miejscu. Na pewno wrócimy.
Nowy, czysty, urządzony z gustem, świetna lokalizacja, sympatyczna obsługa.
Nie było takich rzeczy.
Réponse du service qualité

Dear Pawel,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department

Andromeda Melendez10
OCT. 2023
ha sido una bonita experiencia, definitivamente volvería a alojarme con ellos de nuevo. Gx x todo...
Réponse du service qualité

Estimada Andromeda,
Agradecemos de manera sincera y entusiasta sus alabanzas. Nos alegra enormemente que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros y nos inspira a seguir mejorando cada día.
Saludos cordiales,
Departamento de Calidad

ESME MORRIS9
OCT. 2023
Amazing stay, clean and comfy!
Location and apartment were both amazing!
The cafe by the pool could have been open later!
Réponse du service qualité

Dear Tim,
Thank you for sharing your experience, and we´re pleased to hear that you had an amazing and comfortable stay with us.

Regarding the cafe by the pool, we want to clarify that it is an independent establishment of our Company, and it began operating just a week ago offering only breakfast as you could see in their schedule (from 8 to 13:30), although they are considering opening it for snacks as well in future. We appreciate your comment and we will use it to improve our services.

We appreciate your feedback. We hope that despite this limitation, you had an enjoyable stay and will consider staying with us again in the future.

Thank you for choosing us and for your observations.

Sincerely,
Quality Department

Antoon Tavernier10
OCT. 2023
Évaluation sans commentaire.

Cedric Biever10
OCT. 2023
Very nice room, close to the city center
Réponse du service qualité

Dear Cedric,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards,
Quality Department

Louise Carsen10
SEPT. 2023
Our stay in this well designed ground floor apartment was great. Maria was wonderful! Nothing was too much trouble for her and she always had a friendly smile. The location is fabulous, the decor beautiful, really comfortable king sized bed, everything is brand new and kitchen has everything you could need.
Réponse du service qualité

Dear Louise,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,

Quality Department

Angie Dowling10
SEPT. 2023
Thank you Maria and staff!
We struck gold staying here! Everything was perfect, location, cleanliness, but especially Maria on the front desk. She was so helpful and friendly. Couldn´t do enough for us. We had lots of questions and she answered them, sent us information, told us where to go, recommended restaurants, supermarket places to visit etc. Maria, you are the best and deserve a raise! Thank you, thank you thank you 😊 🙏 😅
We couldn´t stay longer!
Réponse du service qualité

Dear Angie,
We´re deeply grateful for your review and for recognizing the dedication and hard work of our staff. Knowing that you had such a positive experience with our team and that it contributed significantly to your enjoyment is very encouraging for all of us. Your kind words and appreciation serve as a great motivator for our team to continue striving for excellence in guest satisfaction. We greatly anticipate the opportunity to host you again in the future.
Kind regards,

Quality Department

Robert Hartl10
SEPT. 2023
Hervorzuheben sind die super Lage direkt am Fluss und die sehr schöne Dachterrasse mit Pool und super Blick auf die Altstadt am andern Flussufer. Es liegt alles in fussläufiger Entfernung. Außerdem ist die Wohnung wirklich komplett ausgestattet mit nagelneuem Equipment.
Réponse du service qualité

Dear Robert,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,

Quality Department

Julia Jeandemange10
SEPT. 2023
Magnifique logement, très propre, comme sur les photos. Personnel d’accueil réactif à la minute lorsque nous avions besoin d’eux. Très accueillants et gentils. Je recommande à 100% ce logement! Nous avons passé de très bonnes vacances grâce à vous!
Réponse du service qualité

Dear Julia,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Kind regards,

Quality Department

María Macarena Perez Jimenez10
AOÛT 2023
Relajante
Confort ubicación e insonorización
Nada
Réponse du service qualité

Querida Maria Macarena,
Le agradecemos mucho por compartir su reseña positiva. Nos alegra saber que disfrutó de su tiempo con nosotros. Su satisfacción es nuestra prioridad y esperamos tener la oportunidad de atenderle nuevamente en un futuro cercano.
Saludos cordiales,

Departamento de Calidad

Uxue Zabala10
AOÛT 2023
En anuncio es fiel a lo que de encuentra. La gente muy amable y la ubicacion centrica
Réponse du service qualité

Querida Uxue,
Le agradecemos por compartir su experiencia positiva en su reseña. Nos complace haber contribuido a que su estancia fuera agradable. Esperamos tener la oportunidad de darle la bienvenida nuevamente y seguir siendo su elección de alojamiento en el futuro.
Saludos cordiales,

Departamento de Calidad

Annalisa d´Apice10
JUIL. 2023
Évaluation sans commentaire.

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