Antonia Diaz II est un appartement spacieux et lumineux de 3 chambres, qui a été décoré en prenant soin des détails et du confort.
En entrant dans l´appartement, nous trouvons un hall qui donne accès à une salle de bain entièrement équipée avec douche, et le salon, qui a un canapé en L qui est aussi un canapé-lit, et un coin repas. De là, nous sortons sur le balcon, où nous pouvons profiter d´une vue privilégiée sur les arènes de Maestranza, et donne à la pièce une grande lumière naturelle.
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Appartement Antonia Diaz II
de à
I liked everything!
Muy amplio, cuidado y limpio. Acogedor y con todos los detalles.
Nada
Limpeza, comodidades e localização impecável, ao lado da Plaza de Toros.
A disposição dos quartos: o maior e com sacada pra Plaza de Toros não era o de casal e nem era onde ficava o banheiro.
Réponse du service qualité
Dear Carla,
Thank you for sharing your feedback. We are pleased to hear that you found the apartment to be excellent, clean, and in a prime location, just next to the Plaza de Toros. We are also glad that the amenities and overall cleanliness met your expectations.
Regarding the layout of the apartment, we would like to emphasize that the description accurately reflects its current configuration, as provided to all guests. We understand that preferences regarding room arrangements can vary from person to person, and this is purely subjective. However, the current setup was designed with the available space in mind, and the description of the property has been clearly stated in line with our commitment to transparency in the information provided.
That being said, we hope the rest of your stay was comfortable and enjoyable.
Thank you for choosing us. We appreciate your comments and look forward to welcoming you again in the future.
Quality Department.
Réponse du service qualité
Estimada Ana,
Le agradecemos sinceramente por sus amables comentarios. Nos complace saber que disfrutó de su estancia y que encontró el piso limpio y bien situado.
También agradecemos su reconocimiento hacia la rapidez de nuestra respuesta a sus preguntas. La satisfacción de nuestros huéspedes es nuestra prioridad, y siempre nos esforzamos por ofrecer el mejor servicio posible.
Será un placer recibirle nuevamente en el futuro.
El apartamento es perfecto por localización, pegado a la Maestranza. Todo muy limpio y nuevo, y muy cómodo. Tienes a mano todo el centro de Sevilla. Si vuelvo a Sevilla repetiré.
Réponse du service qualité
Dear Gelsy,
Thank you for your kind feedback. We are delighted to hear that you enjoyed the apartment and found it to be a great value. It’s wonderful that the proximity to the tourist attractions made your stay even more convenient. We look forward to welcoming you back in the future.
Réponse du service qualité
Dear Linette,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Réponse du service qualité
Dear Po Ki,
Thank you for your kind feedback. We are delighted to hear that you found the location convenient and enjoyed the nearby attractions, all within walking distance. It´s also great to know that you appreciated having a supermarket just downstairs. We hope to welcome you again in the future.
Réponse du service qualité
Estimada Ana,
Gracias por sus amables palabras. Estamos encantados de que disfrutara del apartamento y de que la ubicación le pareciera estupenda. Esperamos poder darle la bienvenida de nuevo en el futuro.
Réponse du service qualité
Dear Ingrid,
Thank you very much for your kind review. We are delighted to hear that you had a pleasant stay and that you appreciated the apartment’s proximity to the attractions, the comfortable beds, the well-equipped kitchen, and the excellent showers. We’re also glad that the supermarket downstairs was convenient for your needs.
We regret that the noise from the hallways and neighboring apartments affected your experience. We do our best to ensure a peaceful environment for our guests and will take your feedback into consideration as we continually work to improve. We hope to welcome you again in the future. Thank you once again for your feedback.
Réponse du service qualité
Dear Sheida,
Thank you for your wonderful review. We´re delighted to hear that you had a great stay and found the location so central and convenient. It’s fantastic that the apartment met your expectations and that you appreciated the cleanliness and chic decor. We’re also pleased to know that our communication was smooth. Your recommendation means a lot to us, and we look forward to welcoming you back on your next trip.
posizione ottima dell´appartamento,vicino al centro,pulizia ottima,arredato con gusto, consigliato.
Vicini di casa in quei giorni troppo rumorosi..peccato, altrimenti sarebbe stato un 10 totale
Réponse du service qualité
Dear Alessandro,
Thank you for your kind review and for recommending our apartment. We are delighted to hear that you enjoyed the excellent location, the cleanliness, and the tasteful decoration.
We sincerely apologize for the noise caused by the neighbors during your stay. While we cannot control the daily activities of other residents, we take such matters seriously and will ensure that we address the situation to encourage respect for the legally established rest times. We understand how important a peaceful environment is for our guests and will make efforts to prevent similar issues in the future.
We appreciate your feedback and hope to welcome you back for an even more enjoyable experience.
Quality Department
Réponse du service qualité
Estimada Cristina:
Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.
Réponse du service qualité
Estimado Alberto:
Muchas gracias por compartir su experiencia. Nos complace saber que el alojamiento fue fiel a sus expectativas y que la ubicación le resultó perfecta para su estancia. Nos alegra también que la comunicación con nuestro equipo haya sido de su agrado. Esperamos poder recibirle nuevamente en el futuro.
Réponse du service qualité
Dear Mari,
Thank you very much for your positive feedback. We are pleased to hear that you were completely satisfied and enjoyed your stay. Your satisfaction is our highest reward. We hope to have the pleasure of welcoming you back soon.
Réponse du service qualité
Dear Patrick,
Thank you for your feedback. We’re pleased to hear that you found the apartment clean, well-equipped, and beautiful. However, we deeply regret the inconvenience you experienced with the washing machine. Ensuring prompt resolution of such issues is a key priority for us, and we apologize for not meeting your expectations in this regard.
It appears there may have been a communication breakdown regarding the repair request. We will review our procedures to ensure clearer communication and faster resolution in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide a more seamless experience on your next stay.
L´emplacement était vraiment top, très bien centré et nous a permis de découvrir Séville à pied. L´appartement est magnifique, la décoration est soignée et il y a tout ce qu´il faut pour que le séjour soit très agréable.
rien ! Le seul petit problème fut le parking, dont la hauteur n´était pas adaptée à notre bus. Mais nous avons pu en trouver un autre tout proche aussi.
Réponse du service qualité
Dear Laure,
Thank you for your kind feedback. We are delighted to hear that you had a wonderful stay and enjoyed exploring Seville on foot. It’s great to know that you found the apartment beautiful and well-equipped for a pleasant stay.
We apologize for the inconvenience with the parking, but we are glad you were able to find an alternative nearby. We appreciate your understanding and hope to have the pleasure of hosting you again in the future.
Quality Department.
Réponse du service qualité
Dear Mahesh,
Thank you for your feedback. We’re glad to hear that you found the location great and that our host met you as planned.
Regarding the parking discount, we apologize for any misunderstanding. To ensure the discount is applied, it is important that guests inform the parking attendant that they are coming from Genteel Home. Unfortunately, if the payment is made directly at the machine, the discount cannot be applied.
We regret any inconvenience this may have caused and appreciate your understanding. If you have any further questions or need assistance, please feel free to reach out.
Réponse du service qualité
Dear Vick,
Thank you for your wonderful review. We are thrilled to hear that you loved the property and its convenient location near the central spots and the Bullring. We are also delighted to know that Valeria provided you with excellent care and service. We appreciate your kind words and look forward to welcoming you back to Genteel Home in the future.
Quality Department.
Instalación y atención por el personal
Muy cómodo y moderno
Réponse du service qualité
Estimado Juan Camilo:
Muchas gracias por su recomendación y por destacar tanto nuestras instalaciones como la atención de nuestro personal. Nos alegra saber que encontró nuestro alojamiento muy cómodo y moderno. Su satisfacción es nuestra prioridad y esperamos tener el placer de recibirle nuevamente en el futuro.
Departamento de Calidad.
Súper bien decorado y muy céntrico.
Réponse du service qualité
Estimado Francisco:
Muchas gracias por sus amables palabras y por elegir quedarse con nosotros. Nos alegra saber que disfrutó de la decoración y la ubicación céntrica de nuestro alojamiento.
Esperamos tener el placer de darle la bienvenida nuevamente en el futuro. Si decide volver a hospedarse con nosotros, no dude en ponerse en contacto directamente para asegurar que su próxima visita sea aún más placentera.
Departamento de Calidad.
La ubicación,lo bien que estaba todo y limpio
Lo dificultoso para aparcar
Réponse du service qualité
Estimada Rocio:
Muchas gracias por su comentario y por elegir quedarse con nosotros. Nos alegra saber que disfrutó de la ubicación, la limpieza, y el estado general de nuestras instalaciones.
Lamentamos el inconveniente que experimentó al intentar aparcar. Dada nuestra privilegiada ubicación en el corazón de la ciudad, cerca de los monumentos más emblemáticos, es cierto que puede resultar complicado estacionar en la puerta del edificio. Esta situación se debe a la prominencia de calles peatonales y a la intención de preservar y evitar la contaminación del ambiente en el centro histórico de la ciudad debido a la presencia de vehículos.
Queremos informarle que nuestro equipo siempre está disponible para proporcionar información a nuestros huéspedes sobre las zonas de aparcamiento más cercanas. De esta manera, buscamos evitar cualquier situación incómoda y facilitar una experiencia más cómoda durante su estancia.
Agradecemos nuevamente sus comentarios y esperamos poder recibirle de nuevo en un futuro próximo.
Departamento de Calidad.
Réponse du service qualité
Dear Maher,
Thank you for your glowing review. We´re delighted to hear that you thoroughly enjoyed your stay with us. It´s wonderful to know that you found the place clean, perfectly situated, and aesthetically pleasing. We´re thrilled that the views from the windows added to your experience, creating memorable sunrises and sunsets. Your recommendation means a lot to us, and we hope to have the pleasure of hosting you again in the future.
Réponse du service qualité
Dear Senay,
Thank you for taking the time to share your feedback. We´re delighted to hear that you found our home to be very clean, comfortable, and elegantly furnished. Providing a welcoming and pleasant environment for our guests is our top priority, and we´re glad to know that we met your expectations. We hope to have the pleasure of hosting you again in the future.
Quality Department.
Réponse du service qualité
Dear Rose,
Thank you for your concise and positive feedback. We´re pleased to hear that you found our location good, and that you appreciated the cleanliness and ease of your stay. We hope to have the opportunity to welcome you back in the future.
Réponse du service qualité
Estimada Raquel:
Agradecemos su detallado comentario sobre nuestro céntrico piso. Nos complace saber que disfrutó de la conveniente ubicación, así como de la comodidad y distribución del espacio. Valoramos sus elogios sobre la decoración, calidad de los materiales y equipamiento. Su satisfacción es nuestra prioridad, y esperamos darle la bienvenida nuevamente en el futuro para ofrecerle otra estancia placentera.
Departamento de Calidad.
Réponse du service qualité
Estimado Nicolas:
Nos gustaría expresar nuestro más profundo agradecimiento por elegir nuestro apartamento. Apreciamos sinceramente su decisión de alojarse con nosotros y esperamos que su experiencia haya sido cómoda y memorable. Sería un absoluto placer tener la oportunidad de hospedarle una vez más en el futuro.
Réponse du service qualité
Estimado Antonio:
Gracias por reconocer en su reseña la ubicación central de nuestro apartamento. Creemos que la ubicación es clave para una estancia memorable y estamos encantados de que la haya encontrado conveniente. Apreciamos sus comentarios y esperamos darle la bienvenida nuevamente en el futuro.
Departamento de Calidad.
Réponse du service qualité
Dear Mitzi,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Réponse du service qualité
Dear Kai,
Thank you for taking the time to share your feedback with us. We´re delighted to hear that you found our apartment spacious and equipped with everything you needed, including the convenience of a washing machine. We appreciate your suggestion and we understand that perceptions of comfort regarding pillows and blankets can vary from person to person, but we assure you that we will review this aspect to make any necessary improvements. Your input is invaluable to us as we strive to enhance the overall experience for all our guests. We´re glad you found the location favorable and hope to have the opportunity to welcome you back in the future.
Réponse du service qualité
Dear Ljiljana,
Thank you so much for your kind words. We´re delighted to hear that you loved our place and that the location and view were perfect for you. Your satisfaction is our priority, and we´re grateful for your appreciation. If you ever find yourself back in the area, we would be honored to host you again. Thank you for choosing to stay with us.
Réponse du service qualité
Estimado Ignacio:
Agradecemos sinceramente su comentario. Nos complace saber que disfrutó de nuestra ubicación céntrica y de todas las comodidades que ofrecemos en las cercanías. Siempre nos esforzamos por brindar una experiencia cómoda y conveniente para nuestros huéspedes. Esperamos tener el placer de recibirle nuevamente en el futuro.
Location. Facilities
Cleaning could have been better
Réponse du service qualité
Dear Mark,
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our apartment to be well-fitted and conveniently located.
We sincerely apologize for the issues you mentioned regarding cleanliness. This does not meet our usual standards of cleanliness and quality, and we assure you that we will take steps to address these issues thoroughly. Guest satisfaction is of the utmost importance to us, and we will work closely with our cleaning team to ensure a more impeccable experience in the future.
We hope to have the opportunity to host you again in the future and provide an even better experience.
Kind regards,
Quality Department
Réponse du service qualité
Dear Eddy,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay.
We sincerely regret any inconvenience regarding late check-in. We always try to be transparent with our guests, so information about our late check-in policy and associated late check-in charges is available on our website, and can be viewed by all our guests before and after booking. While we understand your concerns, we strive to provide a personalised check-in service to ensure a warm and welcoming arrival experience for our guests, which is why check-in is done in person. We regret any misunderstanding in this regard.
Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department
Por decir algo, ducha algo descuidada
Réponse du service qualité
Estimado Manuel Alejandro,
Agradecemos sus amables comentarios sobre la excelente ubicación. Valoramos sinceramente su opinión.
Lamentamos que haya notado algún descuido en la ducha. Apreciamos que lo haya señalado, ya que nos ayuda a identificar áreas de mejora. Tomaremos medidas para abordar este asunto y asegurarnos de que futuros huéspedes disfruten de una experiencia aún más placentera.
Agradecemos su comprensión y esperamos tener la oportunidad de hospedarle nuevamente en el futuro para ofrecerle una estancia aún más satisfactoria.
Atentamente,
Departamento de Calidad
Réponse du service qualité
Dear Lorenzo,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Ana,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department
Réponse du service qualité
Dear Cristina,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
Todo impecable
Réponse du service qualité
Estimada Ilse Maria, Agradecemos sinceramente sus amables palabras. Nos alegra saber que su experiencia fue excelente y que todo estuvo impecable durante su estancia. Su satisfacción es nuestra prioridad, y esperamos tener el placer de darle la bienvenida nuevamente en el futuro.
Departamento de Calidad
Réponse du service qualité
Dear Christelle,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Vidhyashankar,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Réponse du service qualité
Dear Seoyoung,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department
Przestronność, dwie łazienki, lokalizacja.
Brak uwag
Réponse du service qualité
Dear Olga,
Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Anne,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Nothing
Réponse du service qualité
Dear Mohamad Tarek,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department
La ubicación es inmejorable y el apartamento estaba muy bien y muy limpio, y en general, bien equipada. El servicio muy atento y nos ayudo en todo lo que tenía dudas, como asesorarme para el parking.
Echamos de menos algún complemento de limpieza para los días que estamos, ya que tema de papel o alguna bayeta para limpiar nos hizo falta.
Réponse du service qualité
Estimado Enrique,
Agradecemos mucho sus comentarios positivos sobre la ubicación inmejorable del apartamento y la limpieza general del lugar. Nos complace saber que el servicio fue atento y le brindó asesoramiento útil, como la recomendación para el estacionamiento.
Lamentamos escuchar que echó de menos algunos complementos de limpieza durante su estancia. Hubiéramos apreciado mucho poder ayudarle con esos elementos si hubiéramos sido informados. Tomamos nota de esta observación para mejorar y asegurarnos de que los futuros huéspedes tengan acceso a los recursos necesarios.
Apreciamos sus comentarios y esperamos recibirle nuevamente en el futuro. Si decide regresar, haremos todo lo posible para que su estancia sea aún más placentera.
Saludos cordiales,
Departamento de Calidad
El apartamento está genial, muy buena ubicación, el check-in muy cómodo. Con vistas a la Maestranza, en calle llena de bares muy animados pero sin ruido para dormir.
Réponse du service qualité
Estimada Begoña,
Gracias por su amable reseña. Estamos encantados de saber que disfrutó de su estancia con nosotros. Su satisfacción es nuestra mayor recompensa, y esperamos tener el placer de recibirle nuevamente en el futuro.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Dear Maggie,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department
Réponse du service qualité
Dear Jessica,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department
Réponse du service qualité
Estimado Víctor,
Agradecemos sinceramente que haya compartido sus comentarios con nosotros después de su reciente estancia en nuestro apartamento. Lamentamos que haya encontrado el sofá incómodo y que la cocina no estuviera completamente equipada según sus expectativas.
La comodidad de nuestros huéspedes es de suma importancia para nosotros, y nos entristece saber que el sofá no fue de su agrado en términos de comodidad. Habríamos apreciado haber sido informados de esta cuestión durante su estancia, ya que habríamos tomado medidas para abordarla de inmediato. Tomaremos nota de su comentario para verificar y, si es necesario, mejorar el sofá en el futuro.
En cuanto a la cocina, es fundamental para nosotros que nuestros apartamentos cuenten con todo lo necesario para una estancia agradable. Lamentamos que no haya encontrado la cocina completamente equipada. Nos habría gustado haber sido informados, para poner solución a la mayor presteza posible.Revisaremos detenidamente el inventario de la cocina para asegurarnos de que no falte ningún elemento esencial.
Su retroalimentación es extremadamente valiosa para nosotros, ya que nos ayuda a identificar áreas de mejora y garantizar una experiencia más satisfactoria para nuestros huéspedes en el futuro. Agradecemos que haya compartido sus comentarios y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro para brindarle una experiencia más placentera.
Atentamente,
Departamento de Calidad
Espaço limpo e moderno, localização excelente.
Nada
Réponse du service qualité
Dear Andressa,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department
Location with minimarket next door. It had great rooms and bathrooms.
Nothing
Réponse du service qualité
Dear Yolanda,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Réponse du service qualité
Dear Veronica,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Kind regards,
Quality Department
Réponse du service qualité
Dear George,
It was an absolute pleasure having you as our guest at Antonia Diaz II in Seville. We´re thrilled to hear that you enjoyed your stay with us. Creating a memorable and comfortable experience for our guests is our top priority, and we´re delighted that we succeeded in doing so for you.
Your kind words inspire us to continue delivering excellent service and ensuring that every aspect of your stay meets your expectations. We hope that you´ll consider staying with us again on your next visit to Seville.
Kind regards.
Quality Department Manager
Réponse du service qualité
Querida Camila,
En nombre de todo el equipo, queremos expresar nuestro más sincero agradecimiento por su valioso comentario sobre su estadía con nosotros. Nos complace saber que cumplimos con sus expectativas y que disfrutaron de una experiencia agradable. Su opinión es muy importante para nosotros y nos ayuda a mantenernos enfocados en nuestro compromiso con la calidad y la satisfacción del cliente. Esperamos tener la oportunidad de recibirlos nuevamente en el futuro y continuar brindándoles un servicio excepcional.
Saludos cordiales,
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Miguel,
We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Kangci,
Thank you for your kind words! We´re glad to hear that you found the apartment clean and well-equipped. We hope you enjoyed the convenient location near Plaza de España and the Royal Palace.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Ernesto,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Kind regards
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Rosa, le agradecemos sinceramente por su amable reseña acerca de su estancia en nuestro apartamento. Nos complace saber que disfrutó de su tiempo con nosotros y que nuestras instalaciones y servicios estuvieron a la altura de sus expectativas. Esperamos tener el placer de darle la bienvenida de nuevo en un futuro cercano.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Susan, We are honoured to receive your positive feedback about your stay at our apartment. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Melissa, We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Melissa, We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Eunha,
Thank you for choosing our apartment for your recent stay, and for taking the time to share your positive experience with us. We´re thrilled to hear that you enjoyed the modern amenities and the welcoming atmosphere. We hope to have the opportunity to host you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Tiffany,
thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
La ubicacion , el apartamento en perfectas condiciones, muy limpio y miy comodo.El personal muy agradable
Lo peor el portal que tenia mal olor .
Réponse du service qualité
Estimada María teresa:
Ante todo agradecerle por habernos elegido para su estancia en Sevilla y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Stephen,
Thank you for your kind words towards our staff and services and for the kind feedback on what to improve in the apartment. We are looking forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Bianca,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We certainly agree that the unbeatable location of the apartment makes it easy to walk the city while not being disturbed by noises at night. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Lidia:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
appartement très propre et fonctionnel, bien situé, quartier sympa! Literie très confortable Idéal pour notre séjour en famille à 7.
ascenseur un peu lent… mais bon pas de quoi gâcher le séjour! si j’avais une suggestion, peut-être un « fond de placard », avec sel/poivre/huile/vinaigre?
Réponse du service qualité
Dear guests,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Seville. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Excellent appartement, alles wat je nodig had, was er, heel mooi en enorm proper.
Réponse du service qualité
Dear Ann,
Thank you for making our Antonia Diaz II apartment your choice for your trip to Sevilla. We are very happy that the apartment met all your expectations. We look forward to receiving you on your next trip.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Byungsoo River,
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the recommendation. We are certain that future guests will find it most useful.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Michelle:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimado Enrique,
Muchas gracias por su maravillosa evaluación. Nos alegra saber que la ubicación del apartamento a contribuido a que tenga una maravillosa estancia.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Martin,
Firstly we would like to thank you for choosing our apartment for your holidays in Seville and for the review you have shared, all of your kind words about your stay with us are great to hear. Thank you for bringing to our attention the problem with the address, we will have a look on that to avoid that problem again in the future. However, we are happy that you could finally find the apartment with our staff´s assistance and that after that your stay was nice and smooth. Thank you once more for the review, we look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Carlo,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Babette,
First of all thank you for making us your choice for your stay in Seville and for taking the time to write a review.
We are happy that you enjoyed your overall stay. However, we take note of your remarks to learn which aspects can we still improve.
Thank you again and we look forward to receiving you again very soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear May,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Jeanna,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
nada
Réponse du service qualité
Estimado David:
Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por el personal. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimada María del Carmen:
le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Robbin,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting Sevilla. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Apartamento prácticamente nuevo, excelente limpieza. Muy bien equipado y buena atención al cliente. Ubicación perfecta.
Nos tocó un vecino molesto.
Réponse du service qualité
Estimado Alejandro:
Le agradecemos su opinión acerca de sus vacaciones en nuestro apartamento; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que fuéramos capaces de cumplir con sus expectativas durante su estancia.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Gheorghina, Thank you for reviewing you stay at our apartment. We are thrilled that you enjoyed it to the limit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Ernst, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Ana, le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
Réponse du service qualité
Estimado Ramon, gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita.
Aija T.
Departamento de Calidad
Carece de estacionamiento y antes de reservar no lo señalan. Tienen un acuerdo con un Parking cercano donde pagas 18 eu por día, el problema es que en su portada aparece el estacionamiento como parte del servicio y luego te indican la modalidad y el costo.
Réponse du service qualité
Estimado Gustavo, muchas gracias por alojarse con nosotros y por compartir su opinión.
Por otro lado, le damos las gracias por destacar la calidad de nuestras instalaciones y nuestra excelente ubicación. También aprovechamos la oportunidad de aclarar que tenemos un acuerdo con un parking a solo 500 m del apartamento. Reservándolo con nosotros los huéspedes puedes disfrutar de un descuento especial.
Una vez más le damos las gracias por sus comentarios, ha sido un placer para nosotros leerlos y esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
Réponse du service qualité
Dear Lucie, thank you very much for takinf the time to share your opinion. We are glad to know that you enjoyed the stay and our excellent location, and are willing to come back.
We hope to meet you again in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Pascal, thank you very much for staying with us and sharing the highlights of your stay.
We look forward to serving you again in the near future.
Aija T.
Quality Department
Réponse du service qualité
Dear Deepel, thank you very much for taking the time to review your personal experience. We are glad to know you enjoyed your stay with us and appreciated the comfort we provide.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Corbett, thank you very much for choosing our apartment and for taking the time to leave your feedback. We really appreciate your highlights on our excellent location, cleanliness of the apartment and our team´s performance.
We are sorry to read about the issues you had with the washing machine, but we do not seem to find records that our team had been made aware of during your stay with us; we would have assisted you with any help you need.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Sachin, thank you very much for sharing your personal opinion about your stay in our great location which offers an easy access many key sites in the city and gives great local feel.
We are glad to know that you enjoyed your stay in our apartment and hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much. We work hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.
Aija T.
Quality Department
Réponse du service qualité
Thank you very much for your positive review.
Hope to have the opportunity to welcome you in near future again.
Aija T.
Quality Department
Me gusto todo,
Réponse du service qualité
Gracias por su mensaje tan gratificante para nosotros.
Seréis bienvenidos siempre que queráis volver.
Réponse du service qualité
Dear Shari, thank you for sharing your opinion about your recent stay with us, our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us a lot.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Juliette, we really appreciate your kind feedback. Thank you for pointing out the cleanliness and comfort of our property.
We definitely look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
La ubicación y su comodidad de las instalaciones
Todo bien
Réponse du service qualité
Estimado Alberto, muchas gracias por haber elegido nuestro apartamento para su estancia en Sevilla. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Réponse du service qualité
Dear Shad, thank you very much for your wonderful comment, we are delighted that you enjoyed your stay with us.
We hope to meet you again.
Aija T.
Quality Department
Espero que encuentren todo bien, hemos cuidado la casa como si fuese la nuestra. Hasta pronto 🙂
Réponse du service qualité
Estimada Silvia,
Le agradecemos el comentario y estamos muy contentos de leer que estuvo muy satisfecha con su estancia en nuestro apartamento Antonio Díaz II.
Verdaderamente, nuestro apartamento está situado en una zona inmejorable y que permite a los huéspedes disfrutar de los lugares más especiales de Sevilla.
Una vez más le damos las gracias por esta maravillosa opinión, y esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
Reservamos 2 apartamentos: uno de 3 dormitorios en calle Antonia Diaz y otro de 2 dormitorios en Callejón Iris. Los dos apartamentos eran amplios, bien decorados y estaban perfectamente equipados. El de Antonia Díaz era más nuevo y con una decoración más bonita, pero el otro también estaba bien. Al lado de la Maestranza, en pleno centro. Bien insonorizados. Habitaciones amplias y camas cómodas. Tienen ascensor. Buena comunicación con los propietarios. Sin problema para coger las llaves. Repetiré sin duda.
Todo perfecto
Réponse du service qualité
Le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.
Aija Teilane
Departamento de Calidad
Réponse du service qualité
Muchas gracias por sus comentarios tan positivos que ha compartido referente a su estancia en nuestro apartamento, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos poder servirle de nuevo pronto.
Aija Teilane
Departamento de Calidad
Réponse du service qualité
Estimada Irene
Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.
Un saludo
Réponse du service qualité
Estimado Juan Antonio, Estamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos cuando visita la zona. Esperamos poder darle la bienvenida de nuevo muy pronto. Fátima Roca-responsable Dpto. de calidad.
Tha apartment was in amazing as new condition and had all the facilities we need and look for.
The jug that boils water in the kitchen has no auto off function. Minor but could be dangerous.
Réponse du service qualité
Dear Barry, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment. Thank you for let us know the issue, it is already solved We have replaced the kettle with a new one that has automatic shutdown to avoid possible inconvenience to our future guests. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Fátima Roca-chief of Customer Service.