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Appartement
Palais Abades Terrace II

Séville · Santa Cruz

9,3 (83 évaluations)


1-6
Personnes

3
Chambres

2
Salles de bain

149 m2
Surface

À propos du logement

L’appartement est situé au premier étage d’une belle maison située sur rue Abades, au coeur du quartier Santa Cruz. Il dispose de 3 chambres et de deux salles de bains et dispose d’un ascenseur à l’entrée de l’appartement.

En entrant dans l’appartement, nous trouvons un hall de distribution à travers lequel nous accédons à un beau salon, très spacieux, meublé et décoré avec un design, moderne avec des touches classiques, et en même temps élégant. De l’autre côté se trouve la cuisine, indépendante, moderne et entièrement équipée, qui ouvre également sur la terrasse privée.

La terrasse privée est grande, spacieuse et avec des meubles de jardin, et est également accessible par le salon et l’une des chambres.

L’appartement dispose de trois chambres, deux avec deux lits simples chacun de 0,90 x 2,00 et l’autre avec deux lits de 1,05 x 2,00. Il dispose également de deux salles de bains, l’une en suite avec l’une des chambres et l’autre avec un accès indépendant.

L’appartement est situé rue Abades, au cœur de Santa Cruz, à quelques mètres de la cathédrale, de l’Alcazar, de la Giralda, etc. C’est le quartier le plus ancien et le plus historique de Séville, principalement piétonnier et entouré de vieilles églises, palais, monuments, etc.

Dans la région il y a un magasin d’alimentation et toutes sortes, ainsi que de nombreux bars à tapas et restaurants où vous pourrez déguster la meilleure cuisine sévillane et andalouse.

Climatisation Centralisée
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Terrasse Privé
Étage 2e Étage
Ascenseur Disponible
WiFi Gratuite
Balcon Vues vers l’extérieur
Cafetière Capsules
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> VUT/SE/06878


>
La réservation de chaque hébergement Genteel Home inclut l’offre d’expériences ou d’activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d’informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
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Code de réduction
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Avez-vous des questions ou des doutes sur le logement ?


Demande d’informations

Voir sur la carte

L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :



• Service de restauration dont le menu peut être consulté ici


• Service de réception et de garde de bagages. 5€ par valise et par jour.


• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.


*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.


Évaluation de la propriété

9,3 (83 Évaluations)

Emplacement
9,8
Qualite
8,9
Nettoyage
9,5
Personnel
9,3
Équipements
9,1
Recommandable
9,6

Votre avis nous intéresse


Avis de nos clients

Stephen Colucciello10
MAI 2024
Clean, spacious, attractive apartment in a great location
Réponse du service qualité

Dear Stephen,

Thank you for your kind words. We´re delighted to hear that you found the apartment clean, spacious, and attractive, and that you enjoyed the great location. We hope to welcome you back soon.

Quality Department.

Josef Burghuber10
AVR. 2024
Sehr schönes Apparment, super Lage. War alles Bestens
Réponse du service qualité

Dear Josef,

Thank you for your feedback. We´re delighted to hear that you enjoyed your stay and found the apartment to your liking. We hope to have the opportunity to welcome you back again soon.

Odile PELISSIER-DRAG9
AVR. 2024
A great place to doscover Sevilla!
The location is superb, we did aol activities walking. The appartment is exactly like on the pictures and the terrasse is quite big. The staff is nice and very responsive, we appreciated the flexibility.
Nothing
Réponse du service qualité

Dear Odile,

Thank you for your wonderful review. We´re thrilled to hear that you had a great time discovering Seville and that you found our location superb, allowing you to explore the city on foot easily. It´s fantastic that the apartment lived up to your expectations and that you enjoyed the spacious terrace.

We´re also delighted that you found our staff nice and responsive, and we´re glad we could accommodate your needs with flexibility. Your feedback is greatly appreciated, and it would be our pleasure to welcome you back for another memorable stay in Seville in the future.

Quality Department.

Sandrine LE COMTE5
AVR. 2024
The location is perfect and the beds are very comfortable. The decor is pretty and corresponds well to the photos provided.
The apartment is not maintained at all. Many things broken and damaged: the shutters, the shower head, the light of the bathroom. Terrace - floor and tables were dirty. Stores broken. Floors completely dried out (it would be better to remove them) peeling to make shade broken and falling on the table. On the terrace
Réponse du service qualité

Dear Sandrine,

Thank you for sharing your feedback with us. We´re delighted to hear that you appreciated the perfect location of our apartment and found the beds to be very comfortable. It´s also great to know that you enjoyed the pretty decor, which corresponds well to the photos provided.

However, we´re sincerely sorry to hear about the maintenance issues you encountered during your stay. Please accept our apologies for any inconvenience caused. Rest assured, we take your comments seriously and will address these issues promptly with our maintenance and housekeeping teams to ensure that our apartment meets the high standards we strive for.

Your comfort and satisfaction are of the utmost importance to us, and we appreciate your valuable feedback as it helps us improve our services. We hope to have the opportunity to welcome you back for a much-improved experience in the future. Thank you for trusting us.

Quality Department.

Antonietta Hassan9
AVR. 2024
L appartement était très beau et confortable
Réponse du service qualité

Dear Antonietta,

Thank you for sharing your experience with us. We are delighted to hear that you found our flat very beautiful and comfortable. Your satisfaction is our priority and we are pleased that our accommodation met your expectations in terms of comfort and style. We look forward to welcoming you back on your next visit.

Quality Department.

Conchita Garcia10
FÉVR. 2024
Todo fantástico: la atención, la zona, el apartamento... volveremos
Réponse du service qualité

Estimada Conchita:

Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros. Estaremos encantados de darle la bienvenida de nuevo en el futuro.

Christian Hempler10
JANV. 2024
Stor og rummelig lejlighed med den perfekte placering i Sevilla. Gåafstand til det hele. Ren og pæn.
Réponse du service qualité

Dear Christian,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.
Kind regards,
Quality Department

Haiping Jackson9
DÉC. 2023
a brilliant flat to stay while visiting Seville
The location is perfect, in the middle of the city. The flat is clean and spacious; it has everything you need.
The water pressure of the shower heads was quite weak.
Réponse du service qualité

Dear Haiping,
Thank you for sharing your positive review of our flat during your visit to Seville. We are delighted to hear that you found the location to be perfect, right in the heart of the city. It´s wonderful to know that you appreciated the cleanliness and spaciousness of the flat, and we´re pleased that you found it well-equipped for your needs.

We appreciate your feedback regarding the water pressure of the shower heads. Your comments are valuable to us as we continuously strive to enhance the guest experience. Rest assured, we will address this matter to ensure improvements are made.

Once again, thank you for choosing our flat, and we hope to have the pleasure of hosting you again in the future. If there is anything specific you would like us to address or if you have further suggestions, please feel free to reach out.

Best regards,
Quality Department

Sarah Beale10
DÉC. 2023
Spacious, comfortable apartment in a fascinating part of Sevilla. Easy walk to most major sites. December was a wonderful time to visit with blue skies and moderate temperatures.
Réponse du service qualité

Dear Sarah,
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Kind regards,
Quality Department

Hamoud Almousa9
NOV. 2023
Its presence in the center
Réponse du service qualité

Dear Hamoud. Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Quality Department.

Annalisa Alessandrini10
NOV. 2023
Ottima soluzione per vivere la città al meglio
Ottima posizione, molto spaziosa e accogliente
Nulla
Réponse du service qualité

Dear Annalisa,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Kind regards,
Quality Department

Ailbhe Seona9
OCT. 2023
Évaluation sans commentaire.

Nicolaj Mensberg10
OCT. 2023
Évaluation sans commentaire.

Iñaki Suescun Larralde10
SEPT. 2023
Apartamento de lujo a muy buen precio
La ubicación excelente, la atención de las chicas que nos atendieron de 10 y el apartamento muy bonito, amplio, limpio y con una terraza muy grande y cómoda para desayunar, comer,etc. Totalmente recomendable.
Réponse du service qualité

Estimado Iñaki,
Su generosa retroalimentación es muy apreciada. Es alentador saber que nuestros esfuerzos han tenido un impacto positivo en usted. Esperamos tener la oportunidad de alojarle de nuevo pronto.
Saludos cordiales,

Departamento de Calidad

Leslie A Dann9
SEPT. 2023
Cómodo y elegante
La cocina equipada, el salón amplio, la terraza, la decoración sencilla y elegante, la ubicación
La ducha de la habitación principal era antigua y esperaba una cabeza de ducha más moderna. No habían distintos tipos de almohadas.
Réponse du service qualité

Estimada Leslie,
Agradecemos sinceramente que haya compartido sus impresiones sobre su estancia en nuestro apartamento. Estamos encantados de saber que encontró el lugar cómodo y elegante, apreciando la cocina equipada, el amplio salón, la terraza, la decoración sencilla y elegante, así como la ubicación.

Entendemos que las preferencias varían, y la ducha de la habitación principal y las almohadas pueden ser cuestiones subjetivas. Siempre apreciamos las opiniones de nuestros huéspedes y las tomamos en cuenta para mejorar nuestra oferta. Nuestro objetivo es brindar la máxima satisfacción a nuestros clientes.

Queremos destacar que nos esforzamos por ser lo más transparentes posible al proporcionar descripciones detalladas y fotos precisas en nuestro anuncio, para que nuestros huéspedes tengan una comprensión clara de lo que pueden esperar antes de hacer la reserva.

Agradecemos su retroalimentación y esperamos que considere alojarse con nosotros nuevamente en el futuro. Gracias por elegirnos y por compartir sus observaciones.

Atentamente,
Departamento de Calidad

Elizabeth Fountain10
AOÛT 2023
Location was excellent, a few minutes walk from the Cathedral, on a very narrow, old, quiet street. Lift to the second floor. The flat itself is light, airy and spacious. Beautiful, relaxing, large lounge area with dining table. Large, comfortable sofas you can just sink into. All three bedrooms have very comfortable single beds (obs you can push together!) All bedrooms and living areas have great A/C. Two showers, one better than the other. The ensuite has a bath. Terrace area with sofas and eating area. Although divided, the terrace is essentially shared with the next door flat. The kitchen seemed well equipped (no teapot for the Brits though, haha) but to be honest, with all the amazing restaurants in Seville, we did not use it that much. For evening drinks, can highly recommend the nearby Hotel Dona Maria roof terrace.
Nothing we didn´t like but just be aware that regulating the hot/cold water temp can be a little tricky, if you had young children. We had a taxi from the airport 25 euros fixed fare for 4 of us. I would not recommend driving a car in the very narrow streets if you are not used to it.
Réponse du service qualité

Dear Elizabeth,
Thank you for taking the time to share your detailed feedback about your stay in our centrally located apartment in Sevilla.
It´s great to know that you enjoyed the spacious and well-equipped apartment, the comfortable beds, and the relaxing terrace area. We appreciate your mention of the air conditioning, as it´s essential for guests to stay comfortable, especially during warm Sevilla summers.

Regarding the water temperature regulation, we appreciate your feedback, and we´ll look into improving this aspect for future guests.

Thank you for your understanding regarding the narrow streets in the vicinity. These streets are indeed a characteristic feature of the historical city center of Sevilla, given its central location just a few minutes´ walk from the Cathedral. We appreciate your appreciation of our apartment´s convenience and location. If you ever plan to return to Sevilla, we´ll be delighted to welcome you again to our centrally located accommodation.
Kind regards,

Quality Department

Xin Liu10
AOÛT 2023
Beautiful downtown holiday
It´s in the prime location of Sevilla with easy access to all bars and tapas restaurants. The flat itself is beautiful and ideal for family stay. The host was extremely helpful and they responded to my queries really timely. Highly recommended!
Réponse du service qualité

Dear Xin,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,

Quality Department

Ayna Kasa10
AOÛT 2023
The Airbnb is located in the heart of the city, so everything is pretty nearby. The apartment is very spacious and is perfect for a group of 6 people. P.s. don’t make the mistake of booking a rental car, because you won’t need it inside of Seville:)
Réponse du service qualité

Dear Ayna,
We would like to express our sincere gratitude for selecting our apartment as your accommodation choice. We are thrilled to hear that our central location met your needs. Being situated in the heart of Seville is one of our greatest advantages, and we are delighted that it enhanced your experience. We look forward to hosting you again in the future and providing you with another memorable stay.
Kind regards,

Quality Department

Cesar Zavala10
AOÛT 2023
Excellent location and great place to stay.
Perfect location to walk to the different areas.
Réponse du service qualité

Dear Cesar,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards.

Quality Department Manager

Martha Martinez-Bravo8
JUIL. 2023
Pro’s: very spacious apartment; great living room area for our family to enjoy movies at night; spacious kitchen; AC in all rooms worked well; check-in was wonderful as an employee of their guest service gave guidance to nearby spots , close to cathedral and restaurants. Hosts directs you to guest services but they do tend to respond. Check out was easy as we just left keys in. Elevator helped. Cons: Master bedroom curtain was dirty, some Blankets were dirty with hair/stains. I called but they accidentally brought bed sheets and then I never got the blankets; outdoor patio is a shared floor so neighbors would come out to smoke and we didn’t use it. Huge roaches (dead and dying) at the entrance and by the elevator with a visible poison box. I had to call after the 2nd day as no one seemed to be cleaning them up. They came but more roaches appeared after. An investment should be made to make the entrance more welcoming and to ensure all blankets are clean.
Réponse du service qualité

Dear Martha,

Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our apartment. We sincerely appreciate your detailed observations, as they assist us in maintaining the highest standards of comfort and service for our guests.

We are pleased to hear that you found our apartment spacious and accommodating, with amenities such as the well-functioning AC units and the convenient kitchen. It´s heartening to know that the check-in process was smooth and that our guest service employee was able to offer helpful guidance to nearby attractions, including the cathedral and restaurants.

Your concerns, however, do not go unnoticed. We apologize for any inconvenience caused by the miscommunication regarding your bedding request. We deeply regret that bed sheets were provided instead of the blankets you required. We understand the importance of a comfortable and clean sleeping environment, and we are actively addressing this issue to ensure such misunderstandings are avoided in the future.

We also apologize for the cleanliness issues you encountered, particularly the condition of the master bedroom curtain and the blankets. We are committed to upholding a high level of cleanliness and have initiated a thorough review of our cleaning procedures to prevent similar occurrences moving forward. Your feedback about the shared outdoor patio is duly noted, and we will explore measures to enhance privacy and comfort for our guests in that area.

Regarding the presence of roaches, we apologize for any distress caused. Our pest control measures are consistently in place to mitigate such occurrences. We have taken immediate action to address the issue you reported and are working diligently to prevent any recurrence. Your suggestion for a more welcoming entrance is appreciated and will be taken into account as we strive to improve the overall guest experience.

Once again, we sincerely apologize for falling short of your expectations during your stay. Your feedback is invaluable to us, and we are dedicated to implementing the necessary improvements to ensure a more enjoyable and hassle-free stay for all our guests. We hope you will consider staying with us again, allowing us the opportunity to provide you with an enhanced experience that truly reflects the quality we aim to deliver.

Warm regards,

Jose L.H. Campos
Quality Department Manager

Joseph Bentley8
JUIL. 2023
Teresa´s apartment was fantastic! Great location for plenty of restaurants, bars and local attractions. The team on arrival were really helpful to show us around the apartment and pointed out everything we needed from wifi to access to the great terrace! I would definitely recommend this apartment if you want somewhere central to stay in Sevilla! Thank you again!!
Réponse du service qualité

Dear Joseph,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Susan Harrison10
JUIL. 2023
The location in old town was great! Close to restaurants and shopping in every direction. Loved the outdoor area for breakfast. The beds were comfortable. Everything worked! Elevator was a bonus.
Nothing.
Réponse du service qualité

Dear Susan,

We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Jose L.H. Campos
Quality Department Manager

DANNI XIANG10
JUIL. 2023
The apartment is large, the room and kitchen facilities are well equipped, and the price is very good
The fly in the ointment is that the bathroom lights and shower facilities are broken, but fortunately, it does not affect daily use, because now the sunset time is late, and the lighting conditions are still very good. In addition, there are cockroaches infesting downstairs of the apartment every day, and the insecticide service still needs to keep up
Réponse du service qualité

Dear Danni,

Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Jose L.H. Campos
Quality Department Manager

Sabine Bruns8
JUIL. 2023
Sehr zentral gelegen und komfortabel ausgestattet. Nette Begrüßung und Informationen beim Check in..Einfaches check out, Aufzug vorhanden
Réponse du service qualité

Dear Sabine,

We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Jose L.H. Campos
Quality Department Manager

Keng Swee Yeo7
JUIN 2023
Located in old part of town, convenient to access all the sights. Good security (alarm systems) and restaurants are abundant around the location.
Not a fault of the property but large cars could not access the road - so luggages had to be lug in / out to a larger street for taxi. So be warned if you are travelling large suitcases and wobbly wheels - it´s cobble stone roads.
Réponse du service qualité

Dear Keng,

Thank you for choosing our apartment for your recent stay. We genuinely appreciate your decision and sincerely apologize for any inconvenience you may have experienced during your visit. Your feedback is valuable to us, and we assure you that we are taking immediate steps to address the issue. We hope to have the opportunity to host you again in the near future, and we will do our utmost to ensure a flawless experience next time.

Jose L.H. Campos
Quality Department Manager

Castelli Federica7
MAI 2023
Évaluation sans commentaire.
Réponse du service qualité

Estimada Federica,
Gracias por sus comentarios sobre el alojamiento, los tendremos en cuenta para mejorar la experiencia futura de nuestros clientes. Gracias una vez mas por elegirnos.
Un saludo.
Jose L.H. Campos
Director de Calidad

Marta Raimundo Faria9
AVR. 2023
Évaluation sans commentaire.

Oscar Cabrera Martin10
AVR. 2023
Todo bien !! El departamento esta increíble. Esta muy limpio . En excelentes condiciones. El único contratiempo fue que nos dieron unas llaves equivocadas y tuvimos que esperar 2 horas para entrar , después de un día de mucho caminar .
Réponse du service qualité

Estimado Óscar:
Gracias por tomarse el tiempo para compartir su experiencia positiva con nosotros. Estamos encantados de saber que encontró nuestro apartamento increíble y en excelentes condiciones. Sin embargo, le pedimos disculpas por las molestias que experimentó con las claves incorrectas. Tenga en cuenta que estamos trabajando diligentemente para garantizar que tales problemas no ocurran en el futuro. Agradecemos su comprensión y esperamos tener la oportunidad de recibirlo nuevamente en el futuro.

Jose L.H. Campos
Director de Calidad

Nan Sung Lee7
AVR. 2023
Évaluation sans commentaire.

Virginie Pujol9
AVR. 2023
Emplacement au top
L´emplacement est idéal. L´appartement est spacieux.
La promiscuité avec les voisins quand on est sur la terrasse. L´appartement est pour 6 personnes et il n´y a qu´un jeu de clés.
Réponse du service qualité

Dear Virginie,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Fiocco Marta10
AVR. 2023
ottima vacanza. consigliato. ci ritornerei
spazioso. terrazza grande. arredamento di gusto
gli asciugamani sintetici
Réponse du service qualité

Dear Marta,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Tracy Livesey9
MARS 2023
Lovely accommodation, well located, excellent communication
Location space Terrace well equipped
Noise from neighbours at 3am
Réponse du service qualité

Dear Tracy,
Thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preferred apartment.

Jose L.H. Campos
Quality Department Manager

Barnaby Youngman9
MARS 2023
great sized apartment in a fantastic location
Fantastic location. On a quiet street but only a few minutes walk to tapas bars and the buzz of Seville. A great sized apartment.
Nothing major. Would have been nice to have a cafetière to make fresh coffee although there was a coffee machine with a few pods. We did get quite a lot of ants in the kitchen but managed to keep them at bay!
Réponse du service qualité

Dear Bernaby,
Thank you for this review and for choosing us for your time in Seville.We are very happy to know that you have enjoyed your overall stay. Thank you as well for the feedback provided, as it gives us an opportunity to know which aspects we can improve. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Marie-Christine Rivard8
MARS 2023
Great for a family with young kids or for a groupe of friends!
the location was perfect! right next to a parc and lively plaza de la alfalfa The view from the main bedroom was beautiful.
The kitchen was poorly equipped. not enough pots and pans and other things to cook unfortunately. The plants on the balcony could have been renewed for our stay.
Réponse du service qualité

Dear Marie-Christne,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Sandrine MICHAUX9
MARS 2023
Nous avons été parfaitement accueillis. Très bel appartement, bien situé.
Le manque de pression d´eau et de vaisselles.
Réponse du service qualité

Dear Sandrine,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

J Beukers10
FÉVR. 2023
Perfecte plek. Ruim schoon appartement.
Réponse du service qualité

Dear Jonathan,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.

Jose L.H. Campos
Quality Department Manager

Nicola Mcdonald10
FÉVR. 2023
We had a fabulous time in Seville. The apartment was amazing, very comfortable with everything you could need. Great location close to everything. Highly recommend this apartment and company very professional and easy to deal with.
Réponse du service qualité

Dear Nicola,
Thank you very much for staying with us and for sharing your personal experience. Comments like yours help us to understand how our guests enjoy their stays with us and what we can do better.
We hope that we will have the opportunity to welcome you back in the future.


Jose L.H. Campos
Quality Department Manager

Amaia Epelgez9
FÉVR. 2023
el apartamento precioso y espacioso con una terraza increíble y la ubicación inmejorable.
la ducha del cuarto de baño común que no iba bien, o te congelabas o te escaldabas y que no había pestillo.
Réponse du service qualité

Estimada Amaia:
Le agradecemos sus impresiones y críticas constructivas, ya que nos brindan una oportunidad de saber en qué aspectos podemos mejorar. Esperamos nos dé la oportunidad de servirle de nuevo pronto, asegurándonos de que superamos sus expectativas.

Jose L.H. Campos
Director de Calidad

Jose Matabuena Pereiro10
JANV. 2023
Évaluation sans commentaire.

Hrvoje Capan10
JANV. 2023
Évaluation sans commentaire.

Mariana Quiñones9
JANV. 2023
Évaluation sans commentaire.

Günter Butenuth10
JANV. 2023
Évaluation sans commentaire.

Ivan Milanovic10
DÉC. 2022
Évaluation sans commentaire.

Ghalia Drissi9
DÉC. 2022
Adresse ideale au cœur de Seville
L´espace confortable et accueillant, l´atmosphère de l´endroit, l´emplacement idéal... L´accueil superbe, l´équipement parfait pour une longue durée...
1 seul chambre avec lit double les 2 autres ont des lits jumeaux Salle de bain petite pour 2 chambres
Réponse du service qualité

Dear Ghalia,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Jose L.H. Campos
Quality Department Manager

Adam Pawlak10
DÉC. 2022
Évaluation sans commentaire.

Josep Calvet Navarro7,5
DÉC. 2022
Évaluation sans commentaire.

YOLANDA MARI MARI9,6
NOV. 2022
El salón
La ducha tenía poca presión
Réponse du service qualité

Estimada Yolanda:
Gracias por evaluar su estancia y el apartamento. Esperamos que todo estuviera a la altura de sus expectativas.

Jose L.H. Campos
Director de Calidad

Cyrene Christine10
NOV. 2022
Would definitely stay again!
Réponse du service qualité

Dear Cyrene,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.

Jose L.H. Campos
Quality Department Manager

peggy cognet9,2
OCT. 2022
great location, beautiful area and beautiful terrace. Paula was there to give us the keys as soon as we arrived and took the time to give us some addresses. The street is rather quiet at night while being 2 blocks from the cathedral, the alcazar and the Santa Cruz district
Less white bulbs and the apartment would be even nicer ;)
Réponse du service qualité

Dear Peggy,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Julián Rioja Usano10
OCT. 2022
Évaluation sans commentaire.

Maya Bagriantseva7,9
OCT. 2022
Évaluation sans commentaire.

evelyne meunier7,5
OCT. 2022
Apartment very well located, very large and quiet.
The girl who greeted us was not very helpful. We had lots of suitcases with a baby no help for our suitcases. Lack of dishes and problem of ants in the living room and kitchen.
Réponse du service qualité

Dear Evelyne,
Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our apartment. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future.

Jose L.H. Campos
Quality Department Manager

Coro Olasagasti Zuaznabar10
SEPT. 2022
un alojamiento a la altura de Sevilla, 💯
me gusto mucho la ubicación, la decoración y la amplitud del alojamiento, maravilloso
Réponse du service qualité

Nos alegra saber que disfrutó de su estancia con nosotros. Agradecemos su tiempo en compartir su experiencia y esperamos su próxima visita.

Aija T.
Departamento de Calidad

houghton9,2
SEPT. 2022
Lovely relaxing stay in excellent location, would recommend.
Location, and the comfort and space in the apartment, lovely seating in lounge area and comfy beds. Always hot water, kitchen well equiped.all very clean. terrace area spacious and relaxing,
Nothing with the apartment, maybe a couple of sunloungers and new plants on the terrace area.
Réponse du service qualité

Thank you for your rating of our property. We are delighted to see that you enjoyed your time with us and loved the apartment for its excellent location and comfort. It is our pleasure to succeed in exceeding your expectations.
We look forward to the pleasure of welcoming you back to our apartments in the near future.

Aija T.
Quality Department

Roberta10
SEPT. 2022
L´appartamento molto grande e bello, dotato di tutti i confort e molto attrezzato anche per quanto riguarda la cucina. La posizione é ideale nel centro e vicino a tutte le principali attrazioni di Siviglia che sono raggiungibili a piedi. Anche i ristoranti e tutto quanto necessario sono praticamente sotto casa.

Nvas9,6
AOÛT 2022
Perfect appartments in downtown
Perfect appartments in the heart of the citty in 5 min distance to all places of interests. Appartments are located in a fully restored ancient building. There are huge living room, 3 bedrooms, 2 bathrooms and a huge terrace. They are equiped with all the stuff the family can require during the staying..All the rooms are nicely decorated and properly conditioned. People from managing company are very helpfull. For sure we will stay here again if come back.

Isabela10
AOÛT 2022
Évaluation sans commentaire.

Diogo7,5
AOÛT 2022
Casa óptima para todos e todas as comodidades disponíveis
Não tinha piscina, diferente das imagens Estacionamento muito difícil Ruas pouco recomendadas para circular com carro

Ana Paula10
AOÛT 2022
Évaluation sans commentaire.

Colette9,6
AOÛT 2022
Évaluation sans commentaire.

Frank7,1
JUIL. 2022
Excellent location in a very comfortable apartment
Standard of accommodation and location
No parking
Réponse du service qualité

Dear Frank, thank you for making us your choice apartment and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija T.
Quality Department

Nino Josef10
JUIN 2022
Évaluation sans commentaire.

Diana Hayes10
JUIN 2022
Beautiful home! Everything perfect. One suggestion would be simple directions for a quick wash/dry for clothing. Very confusing machine that took hours to cycle through.
Réponse du service qualité

Thank you Diana for your feedback and kind suggestions. Your comments mean a lot to us, as we always strive to keep improving our services.
We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

Glyn9,2
JUIN 2022
excellent location and high quality fittings and furnishings.
location and excellent furnishings. the outside terrace was very relaxing
Réponse du service qualité

Dear Glyn, thank you for sharing your opinion about our apartment, you feedback means a lot to us.
We are delighted to read that we were able to match your expectations and we look forward to serving you again in the near future.

Aija T.
Quality Department

Jen10
MAI 2022
The apartment was as depicted in the photos. It had everything we needed and we loved the location!
Réponse du service qualité

Dear Jen, thank you for choosing our apartment for your stay and your feedback. It is a pleasure to read that we have been able to meet your expectations and that you went home with beautiful memories of the place.
We hope to see you again soon.

Aija T.
Quality Department

Alessandro9,6
MAI 2022
il soggiorno
Réponse du service qualité

Thank you Alessandro for your positive rating. We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Graham10
MAI 2022
spacious clean location was very central
Réponse du service qualité

Thank you Graham for your posite rating and comments regarding your stay with us.
Next time you visit our city, we would love to have you stay with us again.

Aija T.
Quality Department

Paula10
MAI 2022
céntrico y cómodo. recomendable
esta muy bien situado. es muy agradable y cómodo. además muy limpio y con todas las necesidades (secador, amenities, utensilios de cocina y cápsulas de café, productos de limpieza…)
habitación que da a la terraza tiene mucha luz
Réponse du service qualité

Estimada Paula, muchas gracias por compartir su opinión. Le agradecemos sus comentarios positivos y por señalar los aspectos de la estancia que podemos mejorar en el futuro.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar las expectativas.

Aija T.
Departamento de Calidad

Sarah9,3
AVR. 2022
This apartment is in the most fantastic location, just a few steps from the cathedral. You can see the tower from the apartment and can hear the bells ringing in the morning. It is so charming! The layout is exactly as it appears in the listing. The living room is even larger than expected, and the furniture is extremely comfortable. Also, the outdoor space is fantastic and such a bonus. The kitchen is perfectly stocked and easy to cook in. The one negative is that the apartment is loud. Two of the bedrooms face the street and you can hear a lot of foot traffic (made worse for us because there was a huge soccer game while we were there), and the other bedroom faces an indoor courtyard where the residents were quite loud. That said, things quieted down during sleeping hours, although those are much later in Spain.
Réponse du service qualité

Dear Sarah, we appreciate your detailled feedback.
Thank you for choosing our apartment for your stay in Seville, we hope to have the opportunity to assist you inthe future again.

Aija T.
Quality Department

Lesley8
AVR. 2022
Good apartment, perfect for groups of friends as has 3 good sized twin rooms. Lovely living area, nice terrace and reasonable kitchen. Main issue was with check in, which was very rushed, although in fairness it was the start of Semana Santa and the whole town was very busy with processions. This wouldn´t have been an issue if there had been any information left in the apartment about such things as the wifi password and what to do with the rubbish. A single sheet, even just in Spanish with the key info would have made a lot of difference. That said these are relatively minor gripes and were partly resolved by messaging the hosts. The apartment is lovely and in an excellent location, 5 minutes walk from the cathedral.
Réponse du service qualité

Dear Lesley, thank you very much for your feedback regarding your stay with us.
The comments you shared is one of the key aspects that help us to complete the satisfaction of our guests, for this reason we are very grateful for the time you dedicated to let us know your opinion.
We would like to take the opportunity to inform you that we are updating the information available in our apartments, so the guests have everything they need for a comfortable stay. We are very grateful that you brought it to our attention.

Once again, thank you very much for choosing our apartment on this occasion, we hope to have the opportunity to serve you again in the near future.

Aija T.
Quality Department

Angela Hunter9,3
MARS 2022
A beatiful and spacious apartment in the perfect location. If we were to return to Seville we would book again

Ana10
MARS 2022
Apartamento atico estupendo, muy amplio , con todas las comodidades, q te hace sentir como en casa.
Réponse du service qualité

En primer lugar, nos gustaría agradecerle su comentario elogiando su reciente visita a nuestro apartamento y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.
Esperamos poder servirle de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

Claire9,2
FÉVR. 2022
Très beau logement!
Très bel appartement à la décoration soignée, très bien placé au cœur du quartier de Santa Cruz, bel espace de vie et grande terrasse ensoleillée le matin jusqu’en début d’après-midi , les lits sont très confortables et beaucoup de rangement dans les chambres.
Il manque du matériel dans la cuisine.
Réponse du service qualité

Thank you for your review regarding your experience in our apartment. We are thrilled that you have enjoyed your stay and we are glad to hear that the comfort and decoration of the apartment were the highlights of your stay.

For future occasion please do not hesitate to contact our team in case you need anything in order to make your stay more comfortable, it will be a pleasure to assist you.

We hope to see you again in the future.

Aija Teilane
Quality Department

LE DENMAT10
FÉVR. 2022
Decoration et equipement
Les fenêtres sont à changer
Réponse du service qualité

Thank you very much for choosing our apartment for your stay in Seville and your comments regarding your experience. Reviews like yours give us an opportunity to address areas of improvement. Guest satisfaction is our top priority therefore we greatly appreciate the time you took out of your day to share your feedback and constructive criticism.

Aija Teilane
Quality Department

Francois9,2
FÉVR. 2022
Évaluation sans commentaire.

maria jose9,2
JANV. 2022
El alojamiento sumamente completo. Bien equipado con todo lo necesario para quedarte unos dias. La ubicacion excepcional; cerca de todas las atracciones.
cuando uno va con coche no se deberia poder acceder con coche a ese sitio ya que el apto esta situado en pleno casco antiguo;; las calles sumamente angostas ademas de que no esta autorizado circular sin autorizacion. Se deberia dar la dir del aparcamiento y aclarar que no se acceda x esos medios al depto
Réponse du service qualité

Muchas gracias por elegir nuestro apartamento para sus vacaciones en Sevilla.

Le agradecemos sus comentarios sobre su experiencia con nosotros. Muchas gracias por destacar la excelente ubicación y el confort del apartamento. En cuanto al acceso, nuestro apartamento está situado junto a las principales atracciones de la ciudad, lo que facilita la estancia a nuestros clientes ya que no tienen la necesidad de usar el coche, por ello nuestro equipo indica a los huéspedes las opciones de los aparcamientos mas cercanos para que puedan disfrutar de la ciudad.

Una vez más, gracias por su visita y críticas constructivas, y nos gustaría tener la oportunidad de servirle de nuevo en nuestros apartamentos.

Aija Teilane
Departamento de Calidad

Harmony8,7
JANV. 2022
Bel appartement conforme aux photos. Situé en hyper centre à côté de tous les lieux à visiter et les restaurants.
Réponse du service qualité

Thank you very much for leaving this wonderful review, We are delighted that you enjoyed your stay with us and hope to be able to welcome you back very soon. Aija Teilane Quality Department

UTE9,4
JANV. 2022
Évaluation sans commentaire.

daniel DESILLES10
DÉC. 2021
Super
Réponse du service qualité

Dear Daniel,
Thank you for your positive review.
We look forward to your next visit.

Aija Teilane
Quality Department

García9,2
DÉC. 2021
De lujo
La amplitud, limpieza y ubicación
Los aparcamientos con los que tienen acuerdo. estaban muy lejos, aunque ellos me recomendaron otro mucho más cercano
Réponse du service qualité

Muchas gracias por compartir esta opinión sobre su experiencia con nosotros. Estamos encantados de que haya disfrutado de su estancia.
Gracias por elegirnos cuando visita la zona. Esperamos poder darle la bienvenida de nuevo muy pronto.

Aija Teilane
Departamento de Calidad

Monica10
NOV. 2021
Excelente ubicación, apartamento muy agradable, camas cómodas. Para repetir.
Réponse du service qualité

Le damos las gracias por compartir su opinión sobre su estancia con nosotros.
Gracias por señalar el confort de nuestras camas porque somos plenamente conscientes de que una función básica en cualquier apartamento es garantizar a nuestros clientes un descanso cómodo.
Esperamos poder servirle de nuevo pronto.

Aija Teilane
Departamento de Calidad

Svetlana Para9,6
SEPT. 2021
Short but fantastic stay.
Réponse du service qualité

Dear Svetlana, Thank you for reviewing your recent stay in our GH Abades Terrace II apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed, and the next time, i hope you will stay longer. Regards Ana García, Customer Service

Morgane10
MAI 2021
Nous n’avons pas pu loger dans cet appartement là à cause d’un problème électrique mais nous avons été dirigé vers un appartement sublime et très bien situé. Il était aussi parfaitement propre et très bien équipé. C’est la même société qui gère les différents appartements donc je pense que ce sera pareil pour celui-ci. Top ! 👍🏼 En règle générale si vous voulez visiter Séville et être dans le centre je ne vous conseille pas d’être véhiculé car le centre est principalement piéton et il est très difficile de circuler et de se garer. Il faut compter 25 € à la journée pour laisser la voiture dans un parking et tout est accessible à pieds :)