Nous vous présentons un logement majestueux situé au cœur de l’emblématique quartier de l’Albaicín. Cette élégante résidence comprend trois chambres, deux salles de bain complètes et une terrasse impressionnante qui offre une vue incomparable sur l’Alhambra.
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Réponse du service qualité
Dear Lara,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Réponse du service qualité
Dear Timmy,
Thank you so much for your glowing review! We´re thrilled to hear that you found our house outstanding and that it exceeded your expectations. It´s fantastic to know that you enjoyed the smooth check-in process and appreciated the excellent communication with our host. We´re delighted that you found the architectural details exquisite and that you were able to immerse yourself in both modern comforts and the ambiance of the Middle Ages.
Thank you for sharing your tips about visiting the Alhambra and navigating the streets of Granada. We´ll make sure to pass this valuable information along to future guests. If there´s anything else we can assist you with or if you have any further feedback, please don´t hesitate to let us know. We look forward to welcoming you back in the future!
Réponse du service qualité
Dear Ashley,
thank you for taking the time to share your experience with us. We´re delighted to hear that you found our property beautiful and enjoyed the incredible views of Alhambra, as well as the architectural reflection of the area´s history. We greatly appreciate your understanding regarding the access to the house, and we´re glad that you found the advice provided helpful in navigating the narrow cobblestone streets with your luggage.
We´re also glad that communication with the management was smooth and that your overall visit was enjoyable. The rooftop terrace sounds like a highlight of your stay, and we´re thrilled that it met your expectations.
Réponse du service qualité
Dear Martin,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Réponse du service qualité
Dear Kathleen,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Réponse du service qualité
Dear Anne,
Thank you for your feedback on your recent stay in Granada. We´re thrilled you enjoyed the breathtaking views of the Alhambra and found our accommodations comfortable and charming. However, we sincerely apologize for the delay in meeting you upon arrival. While we strive for punctuality, unforeseen circumstances can occasionally cause delays. We understand the frustration of waiting, and we regret any inconvenience caused. Your comments are invaluable in helping us improve our service, and we will work to ensure better communication and timely arrivals in the future. We hope this incident didn´t overshadow the rest of your stay and that you´ll consider visiting us again for a smoother experience.
Réponse du service qualité
Estimado Javier:
Apreciamos enormemente su crítica positiva sobre nuestro apartamento y la ubicación del mismo. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional. Gracias por elegirnos.
Réponse du service qualité
Estimada Viridiana.
Estamos encantados de recibir sus maravillosos comentarios. Nos alegra saber que encontraron nuestra casa preciosa y excelentemente situada, superando sus expectativas. Es fantástico que haya disfrutado de las impresionantes vistas de la Alhambra y lo encontró ideal para reuniones de grupo. Gracias por destacar nuestra conveniente ubicación. Esperamos poder alojarle de nuevo y proporcionarle otra experiencia memorable en Granada.
Réponse du service qualité
Estimada Viridiana:
Nos alegra enormemente saber que disfrutó su estancia en nuestra casa. Nos esforzamos por ofrecer un ambiente acogedor y una ubicación conveniente para nuestros huéspedes. Es gratificante saber que superamos sus expectativas y que pudo disfrutar de la vista increíble a la Alhambra. Agradecemos sus amables palabras y esperamos tener el placer de recibirle nuevamente en el futuro.
Réponse du service qualité
Estimada Blanca:
Nos complace enormemente saber que disfrutó de su estancia en nuestra casa y que pudo sentir la especial luz y energía que la caracteriza. Su satisfacción es nuestra mayor recompensa. Esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro para que continúe disfrutando de nuestra hospitalidad y del encanto único de nuestro alojamiento.
Réponse du service qualité
Dear Marie-Pierre, We are delighted to hear that you found the accommodation impeccably clean and that the location was ideal for exploring the historic quarter. We value your understanding and acknowledgment of the unique charms the place has to offer. If you have any further comments or if there´s anything else we can assist you with, please feel free to let us know. We hope to have the opportunity to welcome you back in the future.
Quality Department
Réponse du service qualité
Dear John,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Maria,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Réponse du service qualité
Dear Annika,
Thank you for sharing your experience. We´re delighted to hear you enjoyed the spaciousness and the beautiful terrace with views of Alhambra. Your feedback on the initial temperature is noted, and we´re pleased it warmed up to your comfort. We appreciate your kind words about our home and its location. It was a pleasure hosting you, and we look forward to welcoming you back for another wonderful stay.
Réponse du service qualité
Dear Sandrine,
Thank you for your kind words about our charming accommodation facing the Alhambra. We´re thrilled to hear you enjoyed the magnificent views, comfort, and amenities. However, we regret that the perception of the apartment´s space did not meet your expectations. Our goal is to maintain transparency with our clients, and detailed information about the property´s features and layout can be found on our website. It specifies that it is a wonderful house with Alhambra views and rooms distributed across each floor. We´re glad that despite this small misunderstanding, you found it enjoyable and were able to make the most of your time in the city. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.
Réponse du service qualité
Dear Ann,
Thank you for your heartfelt review. We are thrilled to hear that you had such a wonderful experience at our house and that it left a lasting impression on your family. It´s fantastic to know that you appreciated the character of the place, its tasteful refurbishment, and the stunning rooftop patio with breathtaking views of the Alhambra.
We take pride in providing a comfortable and well-equipped environment for our guests, and we´re delighted that you found the beds comfortable and the location perfect for your stay. Your kind words and recommendation mean the world to us, and we are grateful that you chose to share this unique and special experience with us. We hope to have the pleasure of welcoming you back in the future.
Réponse du service qualité
Dear Margaret,
We sincerely appreciate your glowing review of our property. It´s delightful to hear that you found our house fabulous, with its charming decor and breathtaking view. The fact that you enjoyed the heart of Albaicin and its proximity to Granada, along with the convenience of having a nearby supermarket, bars, and restaurants, warms our hearts.
Our team takes pride in being responsive and helpful, and we´re thrilled that both Carlos and our letting agent were able to offer you valuable guidance throughout your stay.
Thank you for choosing our property, and we look forward to hosting you again for another memorable stay.
Réponse du service qualité
Dear Leonice,
Thank you so much for your kind review. We´re delighted to hear that you had such a wonderful experience during your stay at our property. Our prime location and the breathtaking views it offers are indeed something we take great pride in. Being close to a variety of restaurants, bars, and shopping options makes for a convenient stay.
We´re thrilled that you appreciated our beautiful home with its rustic and elegant decor. Your recommendation means a lot to us, and we can´t wait to welcome you back in the future. Thank you again for your kind words.
Réponse du service qualité
Dear Cáit,
Thank you so much for taking the time to share your positive feedback with us. We are delighted to hear that you had a wonderful stay in our beautiful house. It´s great to know that you appreciated the proximity to Albaicín and found our hosts to be helpful.
We take pride in the unique features and decor of our place, and we´re thrilled that you enjoyed them. The terrace view of the city and Alhambra is indeed breathtaking, and we´re pleased you had the chance to relax in the gorgeous lounge that leads to it.
Your kind words mean a lot to us, and we hope to have the pleasure of hosting you in the future. If you ever plan another visit to Granada, please don´t hesitate to reach out.
Réponse du service qualité
Dear Ryan,
Thank you for your wonderful review. We are delighted to know that you enjoyed the beautiful view of the Alhambra from our rooftop, and it made for you an memorable stay. Your satisfaction is our aim, and is a pleasure for us know that we met your expectation. We look forward to welcoming you back on your next visit.
Quality Department.