Ce magnifique appartement spacieux et charmant est situé au cœur de Grenade, dans le centre historique de la ville. Il se caractérise par être un appartement lumineux et calme avec vue sur l’Alhambra.
En entrant dans l’appartement, nous pouvons trouver une petite salle avec une table et un miroir. À gauche, nous trouvons le salon complètement ouvert avec une belle table à manger et un grand tapis avec un canapé confortable où vous pourrez profiter de la Smart TV de 50 pouces, ce salon dispose d’un magnifique balcon où vous pourrez profiter de vues magnifiques sur l’Alhambra.
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Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Plaza Nueva IV
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Réponse du service qualité
Dear Joey,
Thank you for your thoughtful review. We´re delighted to hear that you found the location incredible and enjoyed the proximity to key attractions, as well as the breathtaking views of La Alhambra and the city.
We sincerely apologize for the inconvenience you experienced with the shower drainage issue during your stay. Our team takes maintenance concerns seriously, and we appreciate your patience. Rest assured, we will address this matter promptly to ensure it doesn´t recur.
Your feedback is invaluable, and we hope to have the opportunity to host you again in the future.
Réponse du service qualité
Dear Marjorie,
Thank you for your kind words. We´re thrilled to hear that you found our place clean and beautiful. Guest satisfaction is our top priority, and we´re delighted that you enjoyed your stay.
We look forward to hosting you again in the future.
Réponse du service qualité
Dear Pj,
Thank you for your kind words. We´re delighted to hear that our greeting staff provided you with incredibly friendly and helpful service, going the extra mile to ensure your comfort. Guest satisfaction is our top priority, and we´re thrilled to know that you had a positive experience. We look forward to serving you again in the future.
Réponse du service qualité
Estimada Lorena:
Gracias por sus palabras. Nos alegra saber que la ubicación, la limpieza y el apartamento en general fueron de su agrado, cumpliendo con sus expectativas. Le agradecemos también la mención que hace sobre nuestro amable equipo de atención al cliente. La satisfacción de nuestros huéspedes es nuestro principal objetivo, y saber que hemos conseguido cumplirlo con ustedes nos motiva a continuar trabajando en ofrecer el mejor de los servicios. Esperamos poder recibirles de nuevo en un futuro próximo.
Réponse du service qualité
Dear Émilie, We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.
Quality Department
Réponse du service qualité
Dear Saad,
Thank you for taking your time to share your review with us. We are really sorry to hear about the difficulties you encountered during your stay. We understand that sometimes can be difficult get to the apartment, especially if you go by car, due that our apartment is located in the heart of the city, near the most important monuments and just in the heart of famous Plaza Nueva square of Granada, the access could be a bit difficult because most of the streets are pedestrian. Regarding the odor, we do apologize about it, sometimes due to the weather is impossible to control it, but we always are working hard to avoid it aplying some products and making a good cleaning works. We would have liked to have some information about it during your stay in order to have given you an adequate response to the problems you mention before. Finally, we are sorry about the missunderstanding with our cleaning staff, normally check out time is at 11, that is the reason why our staff go inside to the apartment after that time, she didn´t know that you were still inside. We are aware that after the inconvenience you were allowed to check in late and we hope this has made your departure more pleasant. We value your feedback and will take immediate steps to address these issues to ensure a better experience for all our future guests. We hope to have the opportunity to serve you in the future to offer you a better stay.
Réponse du service qualité
Estimada Carola:
Agradecemos mucho tus amables palabras sobre el apartamento y nos alegra saber que disfrutaste de tu estancia en Granada. Nos complace saber que la limpieza, la decoración y las vistas contribuyeron a una experiencia positiva. Lamentamos cualquier inconveniente relacionado con el acceso al centro de la ciudad y agradecemos tus sugerencias sobre cómo abordar esa situación. Estamos encantados de haber sido parte de tu experiencia en Granada. Gracias por elegir nuestro alojamiento y estaremos encantados de volver a recibirle en el futuro.
Réponse du service qualité
Dear Krupskaya,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Réponse du service qualité
Dear Callum,
Thank you for choosing our apartment for your recent stay. We are grateful that our location contributed positively to your experience. We strive to provide our guests with a prime position in the city, offering convenience and easy access to attractions and amenities. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon.
Réponse du service qualité
Dear Juan Carlos,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Carlos,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Réponse du service qualité
Dear Erin,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.