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Appartement
Zacatin 303

Grenade · Centro

9,7 (94 évaluations)


1-4
Personnes

2
Chambres

1
Salle de Bain

67 m2
Surface

À propos du logement

Bel appartement situé dans un immeuble récemment restauré dans le centre de Grenade, avec vue sur la Cathédrale. Cet appartement est situé dans le quartier commerçant et la vieille ville de.

C’est un appartement spacieux avec un beau salon, qui dispose d’un canapé-lit double, de quelques fauteuils, d’un coin repas avec une table pour 5 personnes et de balcons traditionnels, d’où l’on peut voir la cathédrale.

La cuisine est entièrement équipée pour un séjour confortable, même avec une machine à laver et un sèche-linge.

L’appartement dispose de deux chambres : l’une est équipée d’un lit double de 150 cm, d’un fauteuil et d’une Smart TV ; la seconde est équipée d’un lit double de 150 cm, d’une Smart TV et d’un miroir de taille corporelle. Enfin, il y a une salle de bain avec douche.

Cet appartement dispose du chauffage et de la climatisation dans chaque pièce, pour rendre votre séjour parfait.

La situation privilégiée de cet appartement vous permettra de profiter de la ville et de tous les lieux touristiques de la vieille ville. C’est, sans aucun doute, le choix parfait pour connaître les charmes de la ville de Grenade.

Climatisation Centralisée
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Étage 3e Étage
Ascenseur Disponible
Canapé-lit Une place
WiFi Gratuite
Balcon Vues vers l’extérieur
Téléviseur Smart TV
Cafetière Capsules
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> A/GR/00328


Selon le rapport de classification du projet émis par le Département des Installations et des Travaux de la DÉLÉGATION TERRITORIALE DE CULTURE, LOGEMENT, TOURISME ET SPORT en date du 20/02/2017, après examen de la documentation soumise et analyse du Projet, et une fois vérifiée la conformité avec l’article 19.4 du Décret 193/2014, il détermine la pertinence de la difficulté technique selon le rapport justificatif de l’architecte, en raison de la grave difficulté technique et du niveau de catalogage/protection que détient l’immeuble, en conformité avec :

Section 1.4 8) Zone de communications. Escaliers. Largeur minimale des escaliers pour les utilisateurs.

Puisqu’il s’agit d’un immeuble protégé selon la Fiche Catalogue n° 04.188 du Plan Spécial de la Zone Centrale de Grenade avec un niveau de Catalogage/Protection A2,

Les mesures compensatoires suivantes sont fournies :

1.1. Disposition interprétative du bâtiment ou de l’élément sous protection.
1.3. Éclairage artistique.
1.5. Informations sur les musées/expositions/activités d’importance pour la municipalité.

Ces exemptions sont incluses dans

Annexe V du Décret 194/2010 "Exigences relatives à la classification dont le respect peut faire l’objet d’une exemption".

Annexe VI du Décret susmentionné 194/2010 "Compensations nécessaires pour l’exemption des exigences relatives à la classification" Point 1. "Compensations pour les établissements dans des immeubles protégés".
Réserver


Code de réduction
APPLIQUER
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Avez-vous des questions ou des doutes sur le logement ?


Demande d’informations

Voir sur la carte

L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :




• Service de réception et de garde de bagages. Inclus dans le prix.


• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.


*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.


Évaluation de la propriété

9,7 (94 Évaluations)

Emplacement
9,9
Qualite
9,5
Nettoyage
9,7
Personnel
9,6
Équipements
9,7
Recommandable
9,8

Votre avis nous intéresse


Avis de nos clients

Sahra Tahar10
MAI 2024
Super apparement ! Propre et fonctionnel. Très bien situé. Nous avons passé un superbe séjour à Grenade.
Réponse du service qualité

Dear Sahra,

We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.

Debbie Lafortune10
MAI 2024
This condo was amazing. The location just can’t be beat. Right beside the cathedral de Granada. And at night they help free concerts and entertainment in the square near by. Held early enough not to interfere with your sleep. The condo its self is compact but has everything you need. And the property mgmt is very responsive and happy to support anything we asked of them. Best experience in our Spain trip
Réponse du service qualité

Dear Debbie,

We are very pleased to hear that you enjoyed your stay and that the experience exceeded your expectations. We are honoured to receive such positive feedback about the privileged location we offer.

We sincerely appreciate your compliments about our staff and are pleased to know that we were able to meet all of your needs in a timely and effective manner.

We sincerely hope to have the privilege of welcoming you again on your next trip and to contribute once again to making your experience unforgettable.

Quality Department

Iuliana Baiasu10
MAI 2024
Évaluation sans commentaire.

Camille Moncéré10
MAI 2024
Un super séjour chez Roberto ! Un appartement magnifique, très bien situé pour visiter Grenada ! Nous recommandons vivement !
Réponse du service qualité

Dear Camille,

Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.

Enrique Alberto Mazenett Granados10
AVR. 2024
Muy bien ubicado, en pleno corazón de la zona turística. Un apartamento muy bonito y cómodo, decorado con buen gusto.
Réponse du service qualité

Estimado Enrique:

Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.

Dmytro Volokhov9
MARS 2024
Évaluation sans commentaire.

Zhanna Kondrar10
MARS 2024
We absolutely loved the place! The location was great, right in the middle of everything. The apartment is compact but clean, fresh, and very comfortable.
Réponse du service qualité

Dear Zhanna,

We appreciate your positive feedback about the location of your stay in Granada. Being close to the main attractions is a priority for us. We´re thrilled that our strategic location added value to your experience. Thank you for taking the time to share your thoughts, and we look forward to welcoming you back to Granada in the future.

Anne ESNON9
FÉVR. 2024
le confort, la décoration, l’accueil
Réponse du service qualité

Dear Anne,

Thank you for highlighting the comfort, decoration, and hospitality during your stay. We´re delighted to hear that you enjoyed these aspects of your experience with us. Ensuring our guests´ comfort and providing a warm welcome are top priorities for us. We appreciate your positive feedback and hope to have the pleasure of welcoming you back in the future.

Quality Department.

Kirk Mckinney10
FÉVR. 2024
Wonderful location, sparkling clean and spacious apartment with easy access to Cathedral, main squares and many restaurants. Lot of natural light with double windows looking out on the Cathedral roofline. Well equipped apartment, great beds and shower. We can´t find any negatives at all.
Réponse du service qualité

Dear Kirk,

Thank you so much for your glowing review. We´re delighted to hear that you thoroughly enjoyed your stay at our apartment and appreciated its wonderful location, cleanliness, and spaciousness. It´s fantastic to know that you found the easy access to the Cathedral, main squares, and restaurants convenient, and that you were able to enjoy the abundant natural light and lovely views from the double windows.

We´re also pleased that you found the apartment well equipped with great beds and a satisfying shower. Your kind words mean a lot to us, and we´re thrilled that you couldn´t find any negatives at all during your stay. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back again in the future.

Quality Department.

woojinn park10
FÉVR. 2024
Évaluation sans commentaire.

martín domínguez javi10
JANV. 2024
Todo
He he a faltar una fregona, porque salía algo de agua de la ducha. Y el extractor del baño no funcionaba
Réponse du service qualité

Estimado Martín:

Agradecemos sinceramente sus comentarios y lamentamos los inconvenientes que experimentó durante su estancia. Normalmente, proporcionamos fregonas en todos nuestros apartamentos, por lo que lamentamos que no haya sido así en su caso. Revisaremos este asunto para asegurarnos de que se cumpla consistentemente con nuestro estándar de servicio. Respecto al extractor del baño, tomaremos medidas inmediatas para solucionar este problema. Valoramos su retroalimentación y esperamos tener la oportunidad de brindarle una experiencia mejorada en el futuro.

Departamento de Calidad.

Wonhee Jung8
JANV. 2024
밤 11시쯤 온수가 중단되어서 샤워 중 불편했습니다. 그외에는 모든 점이 좋았습니다.
Réponse du service qualité

Dear Wonhee,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the hot water interruption around. we are a bit confuse by your mention of the hot water interruption, as our hot water system operates continuously throughout the day. Nonetheless, we will thoroughly investigate this matter to ensure that all our systems are functioning properly. We´re glad to hear that aside from this inconvenience, you found everything else to be satisfactory during your stay. Your feedback is invaluable to us as we continually strive to improve our services and ensure a comfortable experience for all our guests. We hope to have the opportunity to welcome you back in the future.

Boguslawa Horszczaruk-Kaczynska10
JANV. 2024
W samym centrum, apartament bardzo ładny. Wyjątkowe widoki z okna. Wspaniała i pomocna opiekunka apartamentu.
Réponse du service qualité

Dear Boguslawa,

Thank you for your kind words and positive review. We´re delighted to hear that you enjoyed the central location, the lovely apartment, and the exceptional views from the window. It´s always our goal to provide a wonderful and helpful experience for our guests. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future.

Quality Department.

Gemma Fernández Rodríguez9
JANV. 2024
Céntrico, limpio y muy bien decorado.
La ubicación excelente; todo muy limpio y muy bien decorado; climatización correcta y muy bien insonorizado. Hemos estado muy agusto. Sin duda lo recomiendo y repetiría.
El calefactor del baño no funcionó.
Réponse du service qualité

Estimada Gema,
Valoramos profundamente su elogio sobre la ubicación de nuestro apartamento.
Lamentamos el problema que ha tenido con el sistema de calentamiento de agua. Al tratarse de un sistema eléctrico, la caldera tiene una capacidad de almacenamiento de agua caliente que, si se agota por completo, hay que esperar un tiempo para que el agua caliente se regenere de nuevo. No obstante, tomamos nota de sus sugerencias para mejorar y ampliar la capacidad de todos nuestros sistemas de agua caliente, evitando así situaciones similares en el futuro.
Gracias por confiar en nosotros; su satisfacción sigue siendo nuestra máxima prioridad.
Saludos cordiales,
Departamento de Calidad

Anna Hein10
JANV. 2024
Beautiful apartment, right in the middle, everything was great
Réponse du service qualité

Dear Anna,

Thank you for your kind words. We´re thrilled to hear that you found our apartment beautiful and enjoyed its central location. It´s wonderful to know that everything met your expectations. We look forward to hosting you again.


Quality Department.

Charlotte Doherty10
DÉC. 2023
The property was fanatstic! Great location, nice and cosy with a cathedral view, the host was extremely friendly and accomodating and had great kitchen facilities.
Nothing - highly recommended!
Réponse du service qualité

Dear Charlotte,

Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.

Quality Department.

Sofie De Spiegeleer8
DÉC. 2023
De locatie is top: helemaal in het centrum van Granada. Het Alhambra is op 20 minuten wandelen afstand van het appartement.
Réponse du service qualité

Dear Sofie,

Thank you for taking the time to share your positive experience. We´re thrilled to hear that you appreciated our central location, making it convenient to explore Granada, with the Alhambra just a 20-minute walk away from the apartment. We aim to provide a comfortable and well located stay for our guests. We hope to welcome you back for another enjoyable visit.

Quality Department.

Arlo Poletti10
NOV. 2023
Great apartment: very quiet and tranquil for a proper night sleep despite being located in the very city center of the city. Great quality-price ratio.
Réponse du service qualité

Dear Arlo,

Thank you for sharing your positive experience. We´re delighted to hear that you found our apartment great, with a peaceful ambiance despite its central location. Providing a tranquil environment for a proper night´s sleep is our priority, and we´re pleased it met your expectations. We look forward to hosting you again for another enjoyable stay in the heart of the city.

Danail Karaivanov10
NOV. 2023
Évaluation sans commentaire.

Teresa Sanchez8
NOV. 2023
Granada inolvidable
Lo mejor es La ubicación ,es muy tranquilo, muy bonito ,cómodo y todo muy limpio
El primer día tuvimos problemas con la calefacción, ya que está centralizada y se des configuró, nos la arreglaron al día siguiente,pero Elvira fue muy amable y nos trajo unos calefactores de aceite para esa noche, gracias
Réponse du service qualité

Estimada Teresa,

Agradecemos sinceramente sus amables palabras y nos complace saber que disfrutó de la ubicación, la tranquilidad, la belleza y la comodidad de nuestro establecimiento. Lamentamos los inconvenientes iniciales con la calefacción, pero nos complace saber que Elvira haya brindado una solución rápida y amable al proporcionar calefactores de aceite para esa noche. Su reconocimiento a nuestro equipo es muy apreciado. Esperamos tener el placer de darle la bienvenida nuevamente y ofrecerle una estancia aún más placentera.

Departamento de Calidad.

Jose Velez10
NOV. 2023
Évaluation sans commentaire.

Goran Novokmet10
NOV. 2023
Évaluation sans commentaire.

Beatriz10
NOV. 2023
Estuvimos en el apartamento 303 del 27 al 29 de octubre. Mi hermana, mi sobrina y yo. Desde el primer momento, fue muy grata y satisfactoria la estancia. El apartamento es absolutamente encantador, la limpieza, excepcional y, cómo no, la atención de Fernando, de matrícula de honor. La siguiente escapada la haremos en función de un destino donde haya Genteel-Home. Muchas gracias por hacer que nos sintiéramos como en casa. Y otro punto más a favor es la excelente ubicación. Para repetir...
Réponse du service qualité

Estimada Beatriz:

Le agradecemos sinceramente por tomarse el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos llena de alegría saber que hemos cumplido con sus expectativas y que nuestro compañero Fernando les proporcionó una agradable bienvenida. Estaremos encantados de volver a recibirles en cualquiera de nuestros alojamientos. Es un placer atender a clientes como usted.


Departamento de Calidad.

María del Carmen8
NOV. 2023
La ubicación
Los colchones y las almohadas demasiado blandos
Réponse du service qualité

Estimada María:

Agradecemos que haya compartido su experiencia con nosotros, y nos alegra saber que disfrutó de la ubicación de nuestro alojamiento.

Lamentamos que Los colchones y las almohadas no hayan cumplido con sus expectativas de firmeza. Entendemos que la comodidad para dormir es una preferencia muy personal, pero revisaremos la diferentes opciones para valorar incorporar una variedad que se adapte a las distintas necesidades de nuestros clientes. La satisfacción de nuestros huéspedes es esencial, y tomamos en serio sus preferencias personales de confort.

Gracias nuevamente por compartir su impresiones, y estaremos encantados de volver a recibirles en el futuro, para poder ofrecerles una estancia aún más agradable.


Departamento de Calidad.

Stephane Darrouzes9
OCT. 2023
Ideally placed
Réponse du service qualité

Dear Stephane,

Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Quality Department.

Min Joo Lee9
OCT. 2023
The apartment was great. Very clean and location was perfect.
The only bad thing was that there were only 3 toilet rolls for 3 people, 3 nights. It would be good to provide more toilet rolls.
Réponse du service qualité

Dear Min Joo,

Thank you for taking the time to share your thoughts on your recent stay at our apartment. We´re delighted to hear that you found the apartment great, clean, and in a perfect location. Your positive feedback is much appreciated.

We apologize for any inconvenience caused by the limited supply of toilet rolls during your stay. Your suggestion is well-noted, and we will certainly take it into account for future improvements. Providing ample amenities for our guests is important to us, and we´ll make sure to address this issue to ensure a more comfortable stay in the future.

We hope to welcome you back on your next visit, and we will make every effort to ensure an even more enjoyable experience.

Quality Department.

Maud Steininger10
OCT. 2023
Très joli appartement idéalement situé. Roberto est très réactif et disponible si nécessaire. Je recommande vivement!
Réponse du service qualité

Dear Maud,

Thank you so much for your lovely review. We´re thrilled to hear that you enjoyed the apartment and its ideal location. Your kind words about Roberto´s responsiveness and availability mean a lot to us. We are delighted that you would highly recommend us. We look forward to the opportunity to host you again in the future.

Olivia Oon10
OCT. 2023
This is a beautiful place and very central to all landmarks, food, shops, etxc. You can walk everywhere. But if you prefer the bus, just a short walk are buses out to Alhambra, Albaicin, Sacramento, and Train Station. We enjoyed our stay and would recommend this place.
Réponse du service qualité

Dear Olivia,

Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Raeleigh Speedie8
OCT. 2023
The apartment was in a fantastic central location and yet very quiet. Shopping and markets everywhere and lots of restaurants. Easy walk to Alhambra (if you´re reasonably fit) and lots of buses at the end of the street to get you to the train or bus stations. Couldn´t fault the location. Apartment was nice, but the kitchen could have been fitted out a bit more. Would recommend. Be aware that this is a managed apartment, so usually only business hours if you need anything.
Réponse du service qualité

Dear Raeleigh,

Thank you for sharing your feedback. We´re delighted to hear that you enjoyed the fantastic central location of the apartment while still experiencing a quiet atmosphere. The convenience of shopping, markets, restaurants, and easy access to the Alhambra and transportation options is indeed a great feature of the property.

We regret that you did not find the kitchen well equipped. We appreciate your suggestion about it and we´ll take actions for possible improvements to make our guests´ stay as pleasant as possible.

Thank you again for your feddback, and we hope to host you again in the future.

Diane Lown10
OCT. 2023
Place was very inviting and comfortable. Good location and parking was a plus!
Réponse du service qualité

Dear Diane,

Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.

Quality Department.

Natalie Savits8
OCT. 2023
This place had a great location and was very nice and functional. We walked to everything and it was so nice to be near a fun bustling area, but it was still pretty quiet. There were a couple things I think they could improve, but it might not matter to most people. First of all, they had the most confusing washing machine (at least to me), with no instructions for what all the symbols meant. After googling a bunch, I asked if they had instructions, and they sent them to me in Spanish (which I don’t speak well) and I had to find the English version. Then when I found the English version, it didn’t even answer my question of what all the symbols meant. Maybe for people living in Europe, you’re used to it, but there were about 15 settings and then more settings with three knobs. Anyway, eventually we figured it out, but took a while. The other thing I’d say is that the living room table that looks nice in the pictures is so big, that it leaves little room to walk around it.
Réponse du service qualité

Dear Natalie,

Thank you for your valuable feedback on your recent stay with us. We´re delighted to hear that you appreciated our great location, which allowed you to easily explore the city and enjoy the lively surroundings while still maintaining a sense of quiet.

We apologize for any confusion you experienced with the washing machine. We understand that it can be challenging, especially with different settings and symbols. Your feedback is important, and we will look into providing clearer instructions for our guests in the future.

Regarding the living room table, we appreciate your input. We´ll consider ways to optimize the space and make it more convenient for our guests.

Your comments are highly valuable in our efforts to enhance the guest experience, and we hope you had an otherwise enjoyable stay. We look forward to hosting you again in the future.

Rosanne De10
OCT. 2023
Great apartment and location. Centrally located and near shopping, restaurants and the cathedral. The apartment is very modern and clean, a great place to stay in Granada! We parked in the parking lot where a spot was reserved for us and we were able to walk all around the city. There are also plenty of buses to get you places.
Réponse du service qualité

Dear Rosanne,

Thank you for your kind words. We´re delighted to hear that you had a great experience during your stay in our apartment. Our central location does indeed offer easy access to the best of Granada, from shopping to dining and iconic landmarks like the cathedral. It´s fantastic to know that you found the apartment to be modern and clean.
We´re pleased that our parking arrangement worked well for you. We truly appreciate your positive feedback, and we look forward to welcoming you back in the future.

Robin Denise Bradford10
SEPT. 2023
Roberto’s Place was extremely nice! The location was excellent-very close to lots of restaurants yet very quiet. The apartment was spotless, beds were extremely comfortable and the A/C worked very well. Anytime we had a question, our host was quick to answer and always helpful. No regrets and would most definitely book again!!!
Réponse du service qualité

Dear Robin,

We extend our heartfelt gratitude for your wonderful review of Roberto´s Place. It´s delightful to hear that your stay was extremely nice and that you found our location excellent, offering the convenience of proximity to restaurants without sacrificing tranquility. We take pride in maintaining spotless accommodations, and we´re thrilled that you found the beds extremely comfortable and the A/C efficient.

Our commitment to exceptional service is exemplified by our quick and helpful host. Your satisfaction is our priority, and we´re excited to welcome you back.

José Ramón Eusebio Alameda10
SEPT. 2023
Fue un conjunto de todo, la atención desde el primer momento, la ubicación no puede ser mejor, la limpieza...de verdad, de 10.
Réponse du service qualité

Estimado José:

Apreciamos mucho sus amables palabras y el tiempo que ha dedicado para compartir su experiencia. Nos complace enormemente saber que disfrutó de su estancia con nosotros y que su experiencia fue de 10 en todos los aspectos, desde la atención recibida desde el primer momento hasta la ubicación y la limpieza.

Nuestro objetivo es proporcionar a nuestros huéspedes una experiencia inolvidable, y es gratificante saber que hemos cumplido con sus expectativas. Valoramos su elección de alojarse con nosotros y esperamos tener el placer de recibirle nuevamente en el futuro.


Departamento de Calidad.

JUAN ROSELLÓ10
AOÛT 2023
EL apartamento muy bonito, luminoso y cómodo, la ubicación mejor imposible, está al lado de la Catedral, dispone de todas las comodidades para estar como en casa, monumentos muy cerca, los autobuses que suben al Sacromonte, Albaicín y a la Alambra a cinco minutos del apartamento y el trato de Elvira fue excepcional, muy amable y dispuesta en todo momento a ayudarnos. Estamos encantados de nuestra estancia en G.H.Zacatín
Lo único a lo que no pondríamos un 10 es a los colchones porque eran muy blandos, pero el resto a sido EXCEPCIONAL.
Réponse du service qualité

Estimado Juan:

Gracias por compartir su experiencia en el apartamento Zacatín 303. Nos complace saber que tuvo una estancia maravillosa con muchas comodidades y una ubicación conveniente cerca de la Catedral y otros monumentos. Es genial saber que Elvira les brindó un trato excepcional y amable durante su estancia. Lamentamos escuchar que los colchones no fueron ideales para usted, y revisaremos esto para mejorar el confort de los mismos, nos alegra que a pesar de este pequeño detalle disfruto de su estancia. Le agradecemos nuevamente su positiva reseña, y estaremos encantados de recibirles de nuevo pronto.

Departamento de calidad.

pallavi verma10
AOÛT 2023
Best decorated/furnished apartment we have ever stayed in. Comfortable beds, quiet during the night, good location.
The entrance to elevator is in narrow street, which drunk people used to do their business, atleast twice during 4 night stay. A motion sensor or camra would work as deterent.
Réponse du service qualité

Dear Pallavi,

We truly appreciate your time in writing this positive review. Yoour kind words about decoration and forniture of our apartment means a lot to us, and we are glad to know that you had a wonderful stay. Thank you for your recommendations, we will take them into account to improve even more our service. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Quality Department.

Patrycja Sujka- Szrajber10
JUIL. 2023
Everthing was perfect 😁the apartment was cozy beatyfull as on photos localization the best...staff very nice. Strongly recomended
Nothing
Réponse du service qualité

Dear Patrycja,

We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff and about location of our apartment. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.

Jose L.H. Campos
Quality Department Manager

Nyja Stringer10
JUIL. 2023
Wonderful location for our first visit to Granada. We felt very at home. New property with all conveniences. Communication via What’s Ap worked great and we were met promptly for check in. Our contact Elvira (sp) had a great tapas restaurant recommendation and we enjoyed it very much. Basic supplies provided. You will need to stock up on your own grocery items like water, milk, etc. overall great stay and host!
Réponse du service qualité

Dear Nyja,

Thank you for choosing our apartment for your recent stay. We are truly grateful for your kind words regarding our staff´s service and location. We take immense pride in delivering exceptional service, and your satisfaction is our ultimate reward. It was a pleasure to have you as our guest, and we look forward to the opportunity to serve you again in the future.

Julien Carmignani10
JUIL. 2023
Évaluation sans commentaire.

Jessica Wolden Moore10
JUIL. 2023
Beautiful and comfortable apartment! The air conditioner worked amazingly well, even when it was 41 c/106 f outside. Great location! We would love to stay here again!
Réponse du service qualité

Dear Jessica,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Kim Ramirez10
JUIN 2023
I love this place and it’s location. We paid for parking and it was so easy. We could walk to so many wonderful places. I will be back!!!
Réponse du service qualité

Dear Kim,

Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.

Susanne French10
JUIN 2023
A beautiful modern apartment in a great location. Good space and very quiet
Réponse du service qualité

Dear Susanne French,

Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.

Kyle Raese10
JUIN 2023
We enjoyed our stay at this apartment. It was clean, well decorated and as described. Great view of the cathedral! Recommended!
Réponse du service qualité

Dear Kyle,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Pureza Rodríguez Pinzón10
JUIN 2023
Un apartamento bien ubicado, limpio, decorado con buen gusto y con ascensor, característica, importante para un apartamento ubicado en un tercer piso.
Réponse du service qualité

Estimada Pureza. preciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional. Jose L.H. Campos Director de Calidad.

Emal Nasiri10
JUIN 2023
My family and I stayed at Roberto’s place for 4 days while we were in Grenada. Roberto and his team were very responsive and the check-in and overall experience we had was very pleasant. The apartment is located in the midst of shops and restaurants. Everything was walkable even the alhambra palace from here. The apartment had all the listed amenities and great working AC unit. We look forward to staying here again on a future trip.
Réponse du service qualité

Dear Emal. We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience. Jose L.H. Campos. Quality Department Manager.

Raymond Prince10
MAI 2023
This is a gem in Grenada, it’s close to everything, and easy walking distance to anything you might need. The apartment itself is immaculate with beautiful views.
Réponse du service qualité

Dear Raymond. We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future. Jose L.H. Campos. Quality Department Manager.

KATHERINE DAVIS  CULLINANE10
MAI 2023
Roberto´s place was a gem. The check in was easy, Marta let us in and explained everthing we needed to know. It was right in the old town area pedestrian zone. It was quiet and beautiful.
Réponse du service qualité

Dear Kit. We´re thrilled to read your positive review of our apartment. Thank you for highlighting the cleanliness, comfort, and exceptional service we provide. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the near future. Jose L.H. Campos. Quality Department Manager.

Guillermo Ruiz10
MAI 2023
I would recommend anybody to come and stay at this property. It was great !!!
property was more than I expected !
What I liked the most was the location, it was wonderful.
Réponse du service qualité

Dear Guillermo,
We would like to express our sincere gratitude for selecting our apartment as your accommodation choice. We are thrilled to hear that our central location met your needs. Being situated in the heart of Granada is one of our greatest advantages, and we are delighted that it enhanced your experience. We look forward to hosting you again in the future and providing you with another memorable stay.

Jose L.H. Campos
Quality Department Manager

LaJuana Gill10
MAI 2023
it was so comfortable, clean and cool! we had a lovely view of the top of the cathedral! We loved the location! The staff was amazing!!! Fernando was so patient and helpful. Kudos!!!!!
Réponse du service qualité

Dear LaJuana,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.


Jose L.H. Campos
Quality Department Manager

Dana Garland10
MAI 2023
Great apartment, well stocked apartment in quiet, central location.
The apartment was well stocked with everything you could possibly need. The location was right in the middle of everything and we enjoyed walking everywhere. It was also surprisingly quiet!
This is not a negative at all...and it was definitely not a problem for us....but if you have mobility issues, take care in working with the management company to figure out the best way to get there.
Réponse du service qualité

Dear Dana,
thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Michael Saginur10
AVR. 2023
Great apartment in a great location
Réponse du service qualité

Dear Michel,
We want to express our sincere gratitude for your generous comment about your stay in our apartment. We are happy to know that you found our location convenient for your needs and enjoyed your time in our accommodation. We value your feedback and will use it to further improve our services and amenities. We hope you will give us another opportunity to serve you in the near future and offer you another memorable experience.

Jose L.H. Campos
Quality Department Manager

Martijn Bax10
AVR. 2023
Wij zijn deze vakantie met een gezin van 4 naar Malaga, Granada, Sevilla, Córdoba en weer naar Malaga geweest en verbleven steeds in appartementen. Dit appartement is top! Gelegen aan de kleine Arabisch aandoende steegjes midden in het centrum. Het is een mooi appartement, ruim, sfeervol, met aandacht voor decoratie, bij de tijd, fris, netjes afgewerkt, schoon, goed uitgeruste keuken, alles wat je nodig hebt. Topappartement, genoten, beste prijskwaliteit in onze vakantie.
Réponse du service qualité

Dear Martijn,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Jaana Hartmann9
AVR. 2023
Évaluation sans commentaire.

Jocelyne Di Lucia10
AVR. 2023
Superbe appartement dans un immeuble ancien refait à neuf dans le centre de Grenade. Nous avons particulièrement aimé l’ascenseur pour accéder au 3éme surtout à nos retour de ballades!!! Malgré sa situation dans une rue commerçante en plein centre de la ville, l´endroit reste calme et tranquille. un grand merci à Elvira pour son accueil et ses conseils.
Réponse du service qualité

Dear Jocelyne,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodations is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Rhiannon Abbott10
AVR. 2023
Spotless, beautiful apartment in the heart of Granada old town. Quiet overnight despite the location. Shutters and air con kept the apartment cool in the unexpected spring heat. Well appointed for a family of four. We would stay again.
Réponse du service qualité

Dear Rhiannon,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Meg B10
AVR. 2023
Amazing location to see and walk all of Granada! Would stay again!
Réponse du service qualité

Dear Meg,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodations is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Anne-Laure Goulard10
MARS 2023
Très bel appartement idéalement situé dans le centre de Grenade !
Réponse du service qualité

It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodations is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Dirk Zschieschang9
MARS 2023
Freundliche Gastgeber, sensationelle Lage direkt in Zacatin. sehr schöne Zimmeraufeilung.
Réponse du service qualité

Dear Dirk,
First and foremost thank you for making us your choice apartment for your stay in Granada. We work hard every day to provide quality accommodations and it brings us great joy to know that we have succeeded. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Lucas Mattausch9
MARS 2023
Évaluation sans commentaire.

Terrie Manno10
FÉVR. 2023
Roberto’s apartment is perfectly situated to enjoy the energy and vibrancy of the old town center of Granada. It was very quiet in the apartment and the view of the cathedral is dramatic and inspiring. Access was easy with Elvira’s help and she answered all questions that came up during our stay. We would have appreciated a few more kitchen items (frying pan, kitchen towel, hot pads) but generally the apartment is nicely equipped. Proximity to restaurants and bars and shops made this the perfect location for us.
Réponse du service qualité

Dear Terrie,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Keiko Yai9
FÉVR. 2023
ótimo custo benefício além de ser próximo da maioria dos pontos turísticos
localização, apto bem confortável, moderno e muito bem equipado
a mesa de centro é muito grande e pesada pra mover qdo tem que abrir o sofá pra dormir
Réponse du service qualité

Dear Keiko,
We are delighted to read that the apartment met all of your expectations and that you could enjoy the city from the strategic location in the city centre.
We hope to have the opportunity to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Cristobal Bascuñan10
FÉVR. 2023
En el corazón de Granada!
Muy bien ubicado, limpio, camas cómodas. La cocina tenía todo lo necesario.
Ideal para 4 personas, no 5 como éramos nosotros
Réponse du service qualité

Estimado Cristóbal:
Muchas gracias por elegir nuestro apartamento y por sus críticas constructivas. Hemos tomado nota de su observación y, por favor, acepte nuestras más sinceras disculpas por las imperfecciones que usted describe.

Jose L.H. Campos
Director de Calidad

maria magdalena anton larrosa10
JANV. 2023
Todo Excepcional, ubicación, confort, limpieza.
Todo.
Que dejaron poco gel de ducha.
Réponse du service qualité

Estimada María Magdalena:
Gracias por su valiosa reseña y por hacernos saber aspectos en los que aún podemos mejorar para hacer de la estancia de nuestros huéspedes una experiencia inolvidable. Esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

Denisa Kováčová10
JANV. 2023
beautifully furnished apartment, view of the cathedral, clean, comfortable, excellent location in the center
beautifully furnished apartment, very comfortable and clean, excellent location, right in the center, nice owner
Réponse du service qualité

Dear Denisa,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We are thrilled you enjoyed your recent stay. Thank you for making us your choice when visiting Granada. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Andrea ACETO8
JANV. 2023
Appartamento elegante al centro della citta. Peccato per i dettagli.
Appartamento nuovo e molto carino. Posizione perfetta per visitare Granada.
Mancavano tutti quei dettagli che rendono il soggiorno più comodo come ingredienti base in cucina oppure sapone e shampoo nel bagno. Si è costretti a scendere subito a fare la spesa.
Réponse du service qualité

Dear Andrea:
We are most grateful for this review and the time you have taken out of your day to write it. Thank you for the remarks on the amenities. This will help us know which aspects we can still improve. We hope to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Mora Maria Fernanda10
DÉC. 2022
Évaluation sans commentaire.

Sonia Pérez Carrasco10
DÉC. 2022
Évaluation sans commentaire.

Kleio Kenanoglou10
DÉC. 2022
The best option in Granada
Everything was spotless and beautiful! The flat was very well cared with amazing attention to detail. If we are ever in Granada again, we will DEFINITELY contact them again!
Réponse du service qualité

Dear Kleio,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Stephanie Poignet10
DÉC. 2022
Parfait! Appartement superbe et très bel accueil. Emplacement au top, très bien décoré et calme
Réponse du service qualité

Dear Stephanie,
Thank you for this heartwarming review of your stay with us, we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Helida Blázquez Vilar9
DÉC. 2022
Évaluation sans commentaire.

elisabeth moya sanchez10
DÉC. 2022
Todo genial ,muy limpio en el centro,muy buena ubicación..
Las camas son muy blandas y te hundes
Réponse du service qualité

Estimada Elisabeth:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y de las camas con nosotros. Esperamos poder volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Pablo Pertusa10
NOV. 2022
Évaluation sans commentaire.

Isabel colomé9,2
NOV. 2022
Évaluation sans commentaire.

Anu Shrestha10
OCT. 2022
Évaluation sans commentaire.

Ramon Guerrero10
OCT. 2022
Hemos pasado un fin de semana fantástico. La ubicación es perfecta, muy céntrica. El edificio está inmerso en el mercado de artesanía y ya desde el principio nos deleitaron las fragancias y colores que emanan desde las tiendecitas que evocan la Granada árabe. El apartarmento está muy bien, bien equipado y una vistas preciosas a la catedral.

Mariam Cherian10
OCT. 2022
Such a great place to stay in Granada! So central, and has everything you need. Super clean and perfect for our needs. Pilar was so helpful and communicated with us prior to arrival so we were super grateful!

Sonja Liwani-Ansari9
OCT. 2022
We had a wonderful stay in this apartment which is at the best location I could have imagined. Close to shops, the silk bazar, restaurants, bars, ice cream parlours, the cathedral and so much more. We would definitely stay there again! Make sure to ask the apartment number before you arrive. It makes finding it a little easier.

Carolina Fernandez10
OCT. 2022
Perfecta ubicación!
Muy buena ubicación y el tamaño del piso. La buena atención al llegar y salir.
Réponse du service qualité

Estimada Carolina:
Le damos las gracias por compartir su opinión sobre su estancia en nuestro apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.

Jose L.H. Campos
Director de Calidad

Brooke Hargrave-Mccampbell10
SEPT. 2022
The apartment was perfect. Great location, clean, well equipped, and close to everything. I’m so happy we spent our time here.

Samantha9,6
SEPT. 2022
Beautifully decorated apartment with lots of space and amenities. Washing machine/dryer combo was great.
Réponse du service qualité

Dear Samantha, thank you for your feedback. We are glad to read that you enjoyed your time in our apartment as well its amenities.
We look forward to welcoming you back for another visit in Granada.

Aija T.
Quality Department

Doris10
AOÛT 2022
Zacatín forever.
(+) La ubicación excelente. La limpieza impecable. Menaje completo. Un acierto la lavadora, secadora, lavavajillas. Variedad de almohadas. Muchas toallas. Elvira muy amable, casi como familia.
(-) Tener que irnos.
Réponse du service qualité

Muchas gracias Doris, por sus comentarios. Nos alegra saber que disfrutó tanto de su experiencia en nuestro apartamento. Nuestro equipo trabaja mucho para crear experiencias únicas y dar la mejor atención, por lo que, es un orgullo saber que lo estamos consiguiendo y esperamos volver a verle pronto.

Aija T.
Departamento de Calidad

Rosa Maria10
AOÛT 2022
Estancia inolvidable
Nos gustó todo......ubicación super céntrica del casco histórico andando......cómodo, limpio......lo más agradable fue el aire acondicionado al ser en Agosto se estaba muy a gusto para descansar El anfitrión muy amable y atento a la hora de recibirnos e indicarnos sitios de interés para visitar. Si tuviera que volver a Granada volvería a hospedarme en ese mismo sitio.....para repetir!!!

María10
AOÛT 2022
Limpio, moderno y con todas las comodidades.
Ubicación excelente, limpio, cuidado, moderno y con todas las comodidades. Con mucha vida durante el día y muy tranquilo por la noche.
Réponse du service qualité

Estimada María, muchas gracias por elegir nuestro apartamento y por compartir su opinión. Agradecemos sus comentarios positivos sobre la comodidad y limpieza de nuestras instalaciones y nuestras excelente ubicación.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija T.
Quality Department

Sergio10
AOÛT 2022
Évaluation sans commentaire.

Caroline Gallagher10
AOÛT 2022
We were met by a representative from the management company to check us in and given the necessary information of this top floor modern apartment. The location is an excellent base for exploring Granada. It’s located off a pedestrian street. You can see Granada Cathedral from the bedroom window and it’s literally a 2 minute walk. The Plaza de Bib-Rambla and Alcaiceria (flea market shops in narrow alleyways). We went to visit the Alhambra which is a must when in Granada. It’s about a 24 min walk from the apartment according to Google but due to the heat and hills we were advised to get a bus C30 from Isabel La Catolica. It’s costs €1.40 and worth it. We went on a 10am tour which wasn’t too bad as the temperature starts creeping up from 1pm. Would definitely recommend this apartment for a stay in Granada.
Réponse du service qualité

Dear Caroline, thank you very much for taking the time to review your stay in our apartment. We are glad to know that you had such a great stay in Granada.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Melvin Kool10
JUIL. 2022
Very neat and well located appartment, would surely recommend
Réponse du service qualité

Dear Melvin, thank you very much for taking the time to review your stay with us and your kind recommendation.
We hope to see you on your future trips to Granada.

Aija T.
Quality Department

Antonella10
JUIL. 2022
Évaluation sans commentaire.

angela10
JUIL. 2022
espectacular
todo. muy cómodo y buen ubicado

Quoc7,9
JUIL. 2022
Great apartment in the great location
* Location is super nice. In the middle of many restaurants/ shops and lively plazas * Very clean and very new apartment * Staff is super helpful and responds very quickly * Equipment and furniture are of high quality * Decorated with a lot of taste
* it was a bit crowded in the dining and sitting area. Hard to move around. Smaller furniture might be better * The bell from the cathedral makes it hard to sleep
Réponse du service qualité

Thank you very much for choosing our apartment. We really appreciate your constructive feedback and the highlights of your stay.
We would love you to come back and enjoy more memorable days with us.

Aija T.
Quality Department

MARGARITA9,2
JUIN 2022
Évaluation sans commentaire.

Amara10
JUIN 2022
Our stay in Granada was wonderful. The apartment’s location is very central, it was clean and well-stocked with everything you could need. The apartment is remodeled with modern conveniences. Check in was easy and our host was very responsive providing tips about where to eat and how to use transportation to the Alhambra (we ended up walking there it was so close!). I would stay there again!
Réponse du service qualité

Dear Amara, we are glad to hear that you experienced our exceptional hospitality and took the advantage of our excellent location.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

vazqueztejero9,6
JUIN 2022
Muy bien todo
Réponse du service qualité

Estamos encantados de que haya disfrutado de su estancia entre nosotros.
Gracias por haber elegido nuestro apartamento para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Muhammed10
MAI 2022
Perfect location right in the middle of Granada. Beautiful apartment with amazing views. Despite being very central it seemed private and there was little noise. The apartment was quite clean and modern. Very well equipped. All the rooms were very spacious and bright. Elvira met us at the apartment for check in and was always available to contact. The only downside was maintenance knocking the door at 10am for planned AC work which we weren´t told about and then later the lift was out of service and we were on the top floor which was a minor annoyance.
Réponse du service qualité

Dear Muhammed, thank you very much for sharing your personal experience in our apartment.
We are very sorry for any inconveniences during your stay and we hope to have the opportunity host you again in the future and exceed your expectations.

Aija T.
Quality Department

Meryem9,2
MAI 2022
Would go there again if I visit Granada some other time
Perfect location and very easy to communicate with the host
Réponse du service qualité

Thank you very much for choosing our apartment for your stay in Granada. We are glad to know than you had a peasant stay and are willing to come back.
We hope to see you again soon.

Aija T.
Quality Department