Appartement exclusif situé dans la rue Zacatín, au cœur de Grenade, à quelques pas des principales attractions du centre historique, vous permettant de vous immerger dans la richesse culturelle et architecturale de la ville.
L’appartement offre deux chambres spacieuses, toutes deux équipées d’un lit double et d’une armoire pour maximiser votre confort. De plus, il dispose d’un salon spacieux équipé d’un canapé-lit confortable et grand, ainsi que d’une Smart TV de dernière génération, idéale pour ces moments où vous souhaitez vous détendre et vous relaxer.
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Appartement Catedral 101
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La ubicación y el estado de la vivienda.
En la habitación pegada al salón se escuchaba un ruidito como una termita o algo así… pero decir algo! En general un 10 !
Réponse du service qualité
Estimado Gregorio,
Le agradecemos sinceramente sus amables comentarios y nos complace saber que tanto la ubicación como el estado de la vivienda fueron de su agrado.
Con respecto al pequeño ruido que menciona, nos encontramos sorprendidos tanto la situación reportada como la naturaleza del fenómeno, ya que, en condiciones habituales, la presencia de determinados insectos no genera ruidos perceptibles. Cabe resaltar que llevamos a cabo tratamientos regulares de control de plagas en todas nuestras propiedades, a fin de garantizar entornos cómodos y libres de molestias. Lamentamos que este inconveniente no nos haya sido comunicado previamente, ya que habríamos actuado de inmediato para solventarlo.
Asimismo, le aseguramos que realizaremos una inspección exhaustiva para identificar el origen del pequeño ruido y aplicar las mejoras necesarias, reafirmando así nuestro compromiso con la seguridad y el bienestar de nuestros huéspedes, que siempre es nuestra máxima prioridad.
Nos alegra saber que este detalle no afectó su experiencia y que su estancia fue plenamente satisfactoria. Esperamos tener el placer de recibirle nuevamente en un futuro próximo.
Departamento de Calidad
Hard to find parking nearby
Réponse du service qualité
Dear Elizabeth,
Thank you for your kind words about our accommodation. We are delighted to know that you found it beautiful.
We regret any inconvenience regarding parking in the surrounding area. Being located in a central area, this can be a challenge; however, we are always available to offer recommendations or alternative solutions.
We look forward to welcoming you again in the future.
Quality Department
L appartement correspond aux photos, très propre mise à part un tapis. Bel appartement, Malgré sa situation, les chambres sont au calme.
Rue piétonne, il a fallu garer sa voiture au parking San Augustin 2 euros l heure. Équipements médiocres : Nous étions 5, que 2 verres à vin, 1 seule casserole, Pas d ouvre boîte, pas de gel douche les distributeurs sont vides uniquement 4 minis échantillons, 2 pastilles de lessive de machine à laver et linge.
Réponse du service qualité
Dear Céline,
We sincerely appreciate your kind comments. We are pleased to hear that the apartment met your expectations in terms of cleanliness, decoration, and the tranquility of the rooms. Additionally, we thank you for highlighting our location, which, although situated on a pedestrian street typical of the historic center, offers a unique charm. We hope you enjoyed this picturesque area of the city and that the parking situation did not cause you too much inconvenience.
Regarding the equipment, we always strive to provide everything necessary to ensure the maximum comfort of our guests. We regret that on this occasion it did not meet your expectations, and we appreciate you bringing it to our attention, as your feedback is essential for our improvement.
With respect to the amenities, we aim to offer a pleasant welcome with the available products upon arrival. However, we regret that they were not sufficient this time, and we will take your observation into account.
Rest assured, we will review these aspects and make the necessary improvements to ensure that future stays are even more satisfactory and comfortable.
Once again, we deeply appreciate your valuable feedback, which helps us to continue improving. We would be delighted to welcome you again and provide an even more satisfying experience.
Quality Department
Réponse du service qualité
Dear Shiman,
Thank you for your kind words. We are thrilled to know you had a wonderful experience during your stay with us.
It was a pleasure hosting you, and we look forward to welcoming you again in the future.
Character, clean, modern.
Bathtub water never got hot and couldn´t fill the tub for use.
Réponse du service qualité
Dear Fiona,
Thank you for sharing your experience and for your positive comments about the character, cleanliness, and modern design of the accommodation. We are delighted to know that these aspects were to your liking during your stay.
We sincerely regret any inconvenience caused by the lack of hot water in the bathtub. We appreciate you bringing this to our attention, as we will take your feedback into account to make the necessary improvements and ensure that such situations do not occur in the future.
We hope to have the opportunity to welcome you again and provide you with an even more satisfying experience.
Quality Department
Réponse du service qualité
Estimada Ana,
Le agradecemos mucho por sus amables comentarios. Nos complace saber que la ubicación del apartamento, en pleno centro, fue de su agrado y que pudo disfrutar de su belleza, incluso superando sus expectativas en relación a las fotos. Trabajamos para ofrecer un ambiente cómodo y acogedor, y es un placer saber que hemos cumplido con su satisfacción.
Esperamos poder recibirle nuevamente en el futuro.
Departamento de Calidad
Réponse du service qualité
Dear Kimberly,
Thank you for your kind feedback. We’re thrilled to hear that you enjoyed the space and found the location perfect for your needs. It’s wonderful to know that the team’s responsiveness and the kindness of the people in Granada contributed to a positive experience.
We truly appreciate your recommendation and hope to welcome you back soon.
Smack bang in middle of Granada´s Centro Very stylish Access to the apartment is by a lift operated by a security fob & a small key & the lift opens directly into the apartment Comfortable bed 2 bathrooms (only 1 has a shower)
Not much room to move around, it felt a bit cramped No shower in main en suite (there is an old fashioned bath in the main bedroom) & no space to put toiletries around the basins Nowhere to hang anything, eg. no hooks in the main bathroom to hang wet towels
Réponse du service qualité
Dear Michele,
We sincerely thank you for your kind comments. We are pleased to know that you found our apartment elegant and that the location was to your liking.
Regarding the space, we regret that it did not fully meet your expectations. We always strive to show the exact size of our properties in our images so that our guests have a clear idea of what we offer, including the bathtub in the room. We apologize if we were not able to convey this completely in this case.
As for the bathtub in one of the bedrooms, we regret that this detail was not fully to your liking. As shown in the apartment photos, we have designed the space with a chic and elegant style, and the bathtub is intended to provide a relaxing atmosphere. However, we understand that it may not be ideal for all guests, especially those who prefer a shower.
Regarding the hooks in the bathroom, we greatly appreciate your suggestion and will take it into consideration for future improvements.
We look forward to welcoming you again and hope your next stay will be even more satisfactory.
Quality Department
Réponse du service qualité
Dear Nexsi,
Thank you very much for your kind comments. We are pleased to hear that you enjoyed your stay in the apartment and that the central location was a great advantage for exploring the main attractions of the city. We are also glad that you found the apartment immaculate and well-equipped for your comfort.
Regarding the bathtub in one of the bedrooms, we regret that this detail was not completely to your liking. As shown in the apartment photos, we have designed the space with a chic and elegant style, and the bathtub is intended to provide a relaxing atmosphere. However, we understand that this may not be ideal for all guests, especially for those who prefer a shower.
Thank you again for your positive feedback, and we would love to welcome you back in the future.
Que había un solo baño para las dos habitaciones
Réponse du service qualité
Estimado Dario,
Agradecemos sinceramente sus comentarios y su preferencia por nuestro alojamiento. Nos alegra saber que en general su experiencia fue positiva, y valoramos mucho su opinión, ya que nos ayuda a seguir mejorando.
Con respecto a su observación sobre el baño, quisiéramos aclarar que nos encontramos sorprendidos, ya que nuestro apartamento cuenta con dos baños, ambos plenamente disponibles para el uso de nuestros huéspedes. Esta información también se detalla en el anuncio, precisamente para garantizar que cada huésped conozca las facilidades y comodidades disponibles durante su estancia.
Apreciamos nuevamente sus comentarios y le agradecemos por tomarse el tiempo de compartir su experiencia. Será un placer volver a recibirle en un futuro.
Departamento de Calidad
Réponse du service qualité
Dear Jeremy,
We sincerely thank you for your recommendation and kind words about our flat. We are glad to hear that you enjoyed the location and the comfort of the beds.
Thank you again for your comment and we look forward to welcoming you on your next visit.
Exactly in a crowded shopping street in old town with walking distance to almost everywhere but near the main road, so even though taxis cannot drive in it only took a few meters to arrive at the door. Private entrance was safe and convenient. The interior looked exactly like the photos, renovated, clean, pop colors with touches of Andalusia. The patio was a delight.
The dishwasher didn’t work even though we were told that technicians had come by. The main door of the apartment also didn’t work during our stay so it couldn’t be locked.
Réponse du service qualité
Dear Weiyi,
Thank you for sharing your experience. We are pleased to know that you enjoyed the interior design of the apartment, as well as its location, security, and the convenience of the private entrance. We are also happy that the style and details of the apartment met your expectations.
We sincerely apologize for the inconveniences you experienced during your stay. Regarding the mentioned door, it was due to a temporary issue with the access codes for the staircase doors, which made it difficult to use them. However, the access to the apartment via the elevator, which has a personalized code, worked correctly at all times, thus ensuring the privacy of our guests. We apologize for the confusion and assure you that we did everything possible to resolve the issue as quickly as possible. We are happy to inform you that the situation has been resolved and the codes now work properly. The safety of our guests is our highest priority, and we always take the necessary steps to ensure their well-being.
Regarding the dishwasher, we regret any inconvenience you experienced. We apologize if, after the technician´s repair, you encountered any subsequent issues with its use or other problems. It is important to note that we always try to be informed about any inconveniences, as our priority is your satisfaction, and we would have been happy to assist you immediately in resolving any issues.
We sincerely appreciate your feedback, as it helps us to continuously improve our services and ensure that future stays are fully satisfactory.
Thank you again for your feedback, and we hope to welcome you again in the future.
Quality Department
Réponse du service qualité
Estimado Carlos,
Muchas gracias por su comentario. Nos alegra saber que disfrutó de la excelente ubicación, comodidad y limpieza del alojamiento, así como de la terraza. Agradecemos especialmente sus amables palabras sobre nuestro equipo.
Será un placer recibirle nuevamente en el futuro.
Réponse du service qualité
Dear Mo,
Thank you very much for your review. We are glad to hear that you enjoyed the modern style of the place and that you found the flat beautiful. It is a pleasure to know that the location in the heart of Granada was to your liking. We sincerely appreciate your recommendation and look forward to welcoming you again on your next visit to the city.
Réponse du service qualité
Dear Bob,
Thank you very much for your kind words and for sharing your experience in our flat in Granada. We are glad to hear that you enjoyed your stay and the location, which allowed you easy access to everything you needed during your visit.
We sincerely appreciate your recommendations, and especially thank you for letting us know about the condition of the kitchen tap. We regret any inconvenience this may have caused and assure you that our team is already aware of the situation and will address it as soon as possible.
We look forward to welcoming you back in the future.
Réponse du service qualité
Dear Edoardo,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Réponse du service qualité
Dear Brent,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Réponse du service qualité
Estimado Daniel,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Réponse du service qualité
Dear Paula,
We´re so grateful for your glowing review of our apartment. Thank you for highlighting the cleanliness, comfort, and amenities we offer. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon.
Quality Department
Réponse du service qualité
Dear Juliana,
Thank you for your kind review of our accommodation. We´re delighted to hear that you found the place to be new and exactly as depicted in the photos. Its central location in the heart of Granada, with easy access to restaurants and shops within walking distance, seems to have suited your needs perfectly.
We appreciate your understanding regarding the accessibility only by foot, as our team informed you beforehand. It´s great to know that our team was friendly, provided recommendations, and responded promptly to your inquiries. We strive to ensure a smooth check-in process and are glad to hear that our flexibility regarding coordination beforehand was helpful. It was a pleasure hosting you, and we hope to welcome you back in the future.
Réponse du service qualité
Dear Garrett,
Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you loved the space and found the location convenient for exploring the city’s sights.
We sincerely apologize for the difficulty you encountered in locating the apartment. This is the first time we have received such feedback, as our guests typically do not experience issues with finding the address. We will investigate this matter to ensure that it does not happen again in the future.
As you noted, our apartment´s prime location in the heart of the city does come with its challenges, such as the presence of street vendors. The vibrant and bustling atmosphere is a testament to the central and accessible location, making it ideal for guests looking to immerse themselves in the city´s lively environment.
We appreciate your recommendation for a short stay and are glad that you found our location suitable for making the most of a brief visit.
Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future.
Réponse du service qualité
Dear Marimar,
Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location, conveniently situated above a wonderful coffee shop, near a lively plaza with various restaurants and stores, and within walking distance to the Alhambra and other significant monuments. We are also pleased that you appreciated the thoughtfully designed decor of the apartment.
We regret to learn that some aspects of your stay did not meet your expectations. Specifically, we apologize for the issues you experienced with the shower. We will address these concerns promptly to ensure future guests do not encounter the same issues.
Additionally, we appreciate your feedback. Your comfort is our priority, and we will work on enhancing the quality of our bedding to ensure a more comfortable experience for our guests.
Thank you for highlighting the positive aspects of your stay, such as the cleanliness of the apartment, the responsiveness of our host, and the proximity to public transportation options.
We value your constructive feedback and hope to have the opportunity to welcome you back in the future, providing you with an even better experience.
Réponse du service qualité
Estimada Maite:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.
Réponse du service qualité
Dear Shirley,
We were very pleased to receive your kind review of your recent stay with us. It gives us great satisfaction to know that you found the flat charming and in an excellent location.
We continually strive to ensure that our accommodation meets the highest standards of cleanliness and comfort and it is gratifying to know that everything was perfect for you. We appreciate your words about the decor, as we put a lot of effort into creating a pleasant and welcoming environment for our guests.
We sincerely thank you for your recommendation and hope to have the pleasure of welcoming you again in the future.
Quality Department
Réponse du service qualité
Dear Susan,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Quality Department.
Réponse du service qualité
Dear Shahid,
First and foremost, we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Réponse du service qualité
Estimada Lola,
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y del edificio con nosotros. Esperamos poder volver a recibirle muy pronto.
Réponse du service qualité
Dear Manuel,
thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Réponse du service qualité
Dear Jasper,
Thank you for your feedback. We´re glad to hear that you found our home beautiful and well-located, with high-quality interior finishes. We apologize for the inconvenience caused by the lack of soundproofing in the ceiling, resulting in disturbances from the upstairs neighbor. We´ll take your comments into consideration to improve the experience for future guests. If you have any further concerns or if there´s anything else we can assist you with, please let us know.
Réponse du service qualité
Dear Michael,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Le seul point d´amélioration: l´appartement n´est pas idéal avec de très jeunes enfants, l´ascenseur arrive directement dans le couloir de l´appartement qui sépare les 2 chambres, ce qui est très sympathique. Cependant, la descente de l´ascenseur n´est pas verrouillée par clé (contrairement à la montée), un enfant peut donc sortir de l´appartement en appuyant simplement sur le bouton de l´ascenseur.
Réponse du service qualité
Dear Guest,
Thank you for your positive review of our apartment. We are delighted to hear that you found its central location convenient and appreciated the recent renovations and tasteful decorations. It´s great to know that the beds provided a comfortable stay, and you experienced a quiet atmosphere despite being on a busy street.
We appreciate your feedback regarding the accessibility of the elevator. Your input is valuable, and we will certainly consider ways to enhance the safety measures in this regard.
If your travels bring you back to the area, we would be more than happy to host you again. Thank you for choosing our accommodation and for sharing your experience.
Quality Department
Réponse du service qualité
Dear Ben,
Thank you so much for your glowing review of your recent stay in Granada. We´re delighted to hear that you found our apartment to be clean, stylish, and conveniently located near shops and restaurants. Your feedback about the seating arrangement in the lounge area is duly noted, and we appreciate your insight as it helps us improve for future guests. We´re thrilled that you had a great time exploring the city and discovering its hidden gems. It was our pleasure hosting you, and we would be honored to welcome you back for another wonderful stay anytime. Thank you for recommending us.
Réponse du service qualité
Estimada Abel:
Nos sentimos muy honrados por sus amables palabras y agradecemos que haya elegido quedarse en nuestro establecimiento. Es un placer servirle.
Nothing to dislike.
Réponse du service qualité
Dear Lorraine,
Thank you for your wonderful review. We´re delighted to hear that you enjoyed the excellent location and modern amenities of our apartment. It´s fantastic to know that you found the beds comfortable and had everything you needed for a comfortable stay. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Quality Department.
Réponse du service qualité
Dear Dayna,
Thank you for your wonderful review. We´re delighted to hear that Carlo´s flat felt like home and provided you with a comfortable stay. Your appreciation for the well appointed amenities, including the soaking tub, is heartening. We take note of your feedback about the single shower, and we´re glad it worked well for your guests. We look forward to welcoming you back to Carlo´s home during your next stay in Granada.
Réponse du service qualité
Dear Ivana, Thank you for taking the time to share your experience. We are delighted to know that you found the accommodation comfortable and we appreciate your positive feedback on the effective communication with our host for inquiries and information.
Your suggestion to add coat hangers and kitchen cloths is valuable, and we thank you for offering this reference. We take guest input seriously, and we will certainly consider these enhancements to further elevate the overall experience for our visitors. It was a pleasure hosting you, and we hope to welcome you back for another stay in the future.
Quality Department
Réponse du service qualité
Estimada Rhina,
Gracias por compartir su experiencia con nosotros.
Lamentamos profundamente los inconvenientes experimentados con respecto al sistema de calefacción, los cuales no reflejan la condición típica de nuestro apartamento. La comodidad de nuestros huéspedes es nuestra máxima prioridad, y esta situación está considerablemente alejada de nuestros rigurosos estándares de calidad. Hubiéramos apreciado ser notificados de estos problemas con antelación para poder brindar una pronta solución.
Estamos comprometidos a revisar y abordar rápidamente estos problemas con el objetivo de garantizar una experiencia excepcional para los futuros huéspedes. Valoramos sinceramente su feedback y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro, ofreciéndole una estancia más satisfactoria.
Saludos cordiales,
Departamento de Calidad
Nada.
Réponse du service qualité
Estimado Victor:
Agradecemos sinceramente sus amables palabras. Nos complace saber que disfrutó de nuestros apartamentos cómodos y elegantemente decorados, así como de nuestra excelente ubicación. Valoramos también su observación sobre la limpieza, ya que mantenemos altos estándares para garantizar un ambiente impecable. Siempre estamos aquí para brindarle una experiencia excepcional y esperamos tener el placer de darle la bienvenida nuevamente en el futuro.
Departamento de Calidad.
Réponse du service qualité
Dear Lee,
Thank you for your kind words. We´re thrilled to hear that you found our apartment beautiful and enjoyed the amazing location. Your feedback means a lot to us, and we´re delighted that your stay was perfect. We look forward to hosting you again for another perfect stay.
Réponse du service qualité
Dear Daniele,
Thank you for your kind words. We´re thrilled to hear that you found our modern venue in the heart of historic Granada spacious, very clean, and easily accessible. Your positive feedback is truly appreciated. We strive to provide a comfortable and enjoyable experience for our guests. We hope to have the pleasure of welcoming you back soon.
Réponse du service qualité
Dear Craig. We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Quality Department.
Réponse du service qualité
Dear Cathy,
We appreciate your thoughtful review. We´re delighted to hear that you found our apartment beautiful and well-appointed, and that you enjoyed its proximity to Granada´s highlights. The elevator access, modern kitchen appliances, outdoor terrace, and the convenience of having two bathrooms were all designed to enhance your stay. It´s great to know that the host was informative and that you found the bedrooms spacious with large beds. We apologize if the mattresses were firmer than your preference, but we´re pleased that they were brand new and clean
Thank you for your recommendation; it means a lot to us. We look forward to hosting you again in the future. Thank you for choosing our apartment for your stay.
I loved all about this property!!
Cannot complain, it was just so perfect!!
Réponse du service qualité
Dear Stoorai,
Thank you so much for being our very first guests and for your incredibly kind words about our beautiful apartment. We´re thrilled to hear that you loved the design and decor of the property and that your stay was perfect in every way.
Your feedback means a lot to us, and it´s wonderful to know that you had such a positive experience. We are dedicated to providing exceptional stays, and we´re delighted that you enjoyed your time with us.
We hope to have the pleasure of hosting you and your family again in the future.
Quality Department