Spectacular apartment located in the very heart of Florence, right in front of the iconic Teatro Verdi. Thanks to its privileged location, it offers panoramic city views from both the living room and the bedrooms, allowing you to admire the beauty of Florence at any time.
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Teatro Verdi Apartment
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Response from the Quality Department
Dear Louise,
Thank you very much for your kind words. We are delighted to know that you loved your stay and found the apartment spacious and comfortable. It is a pleasure to hear that the bedrooms, living area, and the additional amenities such as the laundry facilities met your expectations. We are also pleased that the lift made your stay more convenient while travelling with a stroller. Your satisfaction is our greatest reward, and we truly appreciate you taking the time to share your experience.
We hope to welcome you again on your next visit.
Quality Department
Response from the Quality Department
Dear Vicki,
We sincerely appreciate you taking the time to share your experience.
We are pleased to know that you enjoyed the excellent location and the comfort of the facilities, as well as Salvador´s attention and recommendations. Your kind words are very valuable to us.
We thank you again for your valuable feedback and look forward to the opportunity of welcoming you again in the future.
Response from the Quality Department
Dear Jiarui,
We deeply regret the isolated incident you described and would like to assure you that the safety of our guests is an absolute priority for us. For this reason, the building is equipped with a secure main entrance door, daytime concierge service, and, inside the apartment, we provide a safe for guests to store their valuables. Additionally, we always remind our guests of basic security recommendations, such as keeping the apartment door closed at all times, to help prevent any unfortunate situations.
Nevertheless, we sincerely regret this isolated event and assure you that we are already working on further reinforcing our security measures. We hope that the support provided by our customer service team during this situation was helpful and helped to mitigate the effects of the incident as much as possible.
We truly appreciate your understanding and the valuable feedback you have shared. We sincerely hope you will give us another opportunity in the future to offer you an even more pleasant and secure stay.