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Tortugas
Apartment

Costa del Sol · Estepona

9.4 (16 valuations)


1-6
People

3
Bedrooms

2
Bathrooms

135 m2
Surface

About accommodation

Welcome to our magnificent apartment with three bedrooms and two bathrooms, located in a prestigious urbanization in Marbella. This coastal retreat promises an unforgettable experience, combining the charm and luxury of a well-appointed home with the beauty and tranquility of its surroundings.

A fascinating environment awaits you when you open the doors to the private terrace. Facing south, it offers impressive views that can be enjoyed from a comfortable sofa area. Here you can enjoy the fantastic climate of the Costa del Sol and immerse yourself in moments of relaxation and fun.

The kitchen, spacious and modern in design, bathed in natural light, has all the necessary utensils to make your stay more comfortable.

The living room, a cozy and elegant space, leads you through a corridor to the three luxurious bedrooms. The master bedroom features a 180 cm x 200 cm bed, spacious wardrobes, a window overlooking the terrace, and an en-suite bathroom with a bathtub. The second bedroom, equipped with a 180 cm x 200 cm double bed and built-in wardrobes, has a bathroom accessible from the hallway. The third bedroom, charming and cozy, has a 180 cm x 200 cm bed.

Located in the Aloha Urbanization, the apartment is surrounded by an impressive panorama: lush green areas and prestigious golf courses that attract visitors throughout the year. Within walking distance, you will find the ALOHA shopping center, with a rich selection of restaurants, supermarkets, newsagents and pharmacies.

Air conditioning Central
Heating Central
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Terrace Private
Floor 1st Floor
Elevator Available
Parking Private
Fiber internet Free
Balcony Exterior views
Television Smart TV
Coffee Maker Capsules
Security CCTV in Common Areas
Courtyard Private
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VUT/MA/68374
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Apartment’s Rating

9.4 (16 Valuations)

Location
9.2
Quality
9.5
Cleaning
9.5
Staff
9.4
Facilities
9.4
Recommendable
9.5

We are interested in your opinion


Our Guests’ Opinions

Melissa Prieto10
SEP 2024
Great place! Friendly hosts and beautiful place
Response from the Quality Department

Dear Melissa,

Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.

Quality Department.

Jules Masson10
SEP 2024
Appartement dans une superbe résidence sécurisée avec parking souterrain, belle terrasse et bien équipée! Dommage que nous n’ayons pas pu utiliser la plancha sur la terrasse, Mais cela n’est qu’un détail sur l’ensemble du séjour
Response from the Quality Department

Dear Jules,

Thank you for taking the time to evaluate your stay with us and for highlighting the advantages of the apartment. We will be pleased to welcome you again in the future.

Quality Department.

Jonas Gensch5
AUG 2024
Very nice pool area, very nice terrace
Check-in happened one hour later than confirmed. When we entered the apartment, it smelled heavily of smoke, although being advertised as a non-smoking apartment. Cleanliness- in the living room, there were dust & crumbs. The cushions in the living room and also of the outside furniture were not clean. In the kitchen, appliances like water boiler and coffee machine were ok at best but did definitely not have a proper cleaning after the previous guests. When we locked the terrace door in the living room, we were not able to open it again because it was broken, so we could not access the terrace from the living room for 1,5 days. The handle of the bathroom door in the master bedroom fell off so you had to leave the door open with a gap while in the bathroom. There are no window blinds in the master bedroom, which can be very bright especially in the morning. The smallest room doesn’t have aircon but instead the hot water boiler is inside. The pillowcases outside are torn. The nespresso machine was broken (instead there was a filter machine, but still worth mentioning since we bought capsules we couldn’t use). After mentioning the smoke smell and the problem with the lock, we were offered and extra cleaning & change of towels. Also they took care of the lock. I understand that you cannot control every guest and that previous guests might smoke in the apartment although they were not allowed to do so. I also appreciate the change of towels. In total, we still had a good stay and enjoyed the apartment after the smoke smell went away. However, the issues with the apartment, as mentioned above, added up and were to many in total in order to give the apartment a better review.
Response from the Quality Department

Dear Jonas,

Thank you for your detailed feedback and for highlighting the positive aspects of your stay. We are delighted to hear that you enjoyed the pool area and found the terrace to be pleasant. It´s great to know that despite some issues, you were able to have a good overall experience in the apartment
We would also like to take this opportunity to address the concerns you raised. Our standard check-in time is set for 3:00 PM to allow our team enough time to fully prepare the accommodation for incoming guests. We apologize for the delay and truly appreciate your understanding.
In regard to the issues with cleanliness, we deeply regret that the apartment did not meet your expectations. While we’re glad that our team responded quickly by providing an extra cleaning service and fixing the terrace door, we will work on improving the quality of our cleaning procedures to avoid such concerns in the future.
Your comments are invaluable, and we will ensure that these areas are given immediate attention. Thank you for your patience and understanding.
We truly appreciate your feedback and are committed to making improvements to provide a better experience for future guests.

Quality Department.

Dino De bellis8
AUG 2024
Piscina e relax
Response from the Quality Department

Dear Dino,

We could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Quality Department.

Sacha Partouche10
AUG 2024
Very nice
Response from the Quality Department

Dear Sacha,

We read with great joy how much you have enjoyed your stay at our apartment. We look forward to your next visit.

Quality Department.

Karl Girling10
JUL 2024
really nice spot. rocio´s place was very clean and had a lovely terrace to sit out in with a great view. in addition the communal pool was very nice. air conditioning worked well, wasn´t loud and kept us functioning when it was 38 degrees outside!
Response from the Quality Department

Dear Karl,

Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.

Quality Department

Daniel Kwakye8
JUL 2024
Very nice place..
Response from the Quality Department

Dear Daniel,

We could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Quality Department

Alessandra Cunsolo10
MAY 2024
L’appartamento è’ bello e luminoso , molto pulito con camere e bagni spaziosi. Rocio e’ gentile e veloce nel rispondere. Lo consiglio e ci tornerei sicuramente.
Response from the Quality Department

Dear Alessandro,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.

Salua Ben Sallah10
APR 2024
Ik raad ieder ander gebruik te maken van het huisje van Rocio. Mooi zwembad, rustige ligging en prachtig uitzicht. Vlakbij puerto banus en aloha garden. Waar leuke restaurantjes zitten. Huis werd 1 x in de week schoongemaakt. We werden netjes ontvangen en alles werd goed uitgelegd. Thank you, Rocio! Tot snel.
Response from the Quality Department

Dear Salua,

Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.

John Raap10
APR 2024
Really enjoyed the stay, easy check-in/ check-out, all clean, very responsive agency.
Response from the Quality Department

Dear John,

Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Quality Department.

Taisiia Pantiukhova10
APR 2024
Review without any comments.

Sergio Gio10
MAR 2024
La casa espectacular la única pega que no tiene persianas en una de las habitaciones por lo demás muy recomendable
Response from the Quality Department

Estimado Sergio:

Agradecemos sus amables palabras y nos alegra saber que disfrutaron su estancia en nuestro apartamento. Nos disculpamos sinceramente por cualquier inconveniente que puedan haber experimentado y haremos todo lo posible para garantizar una experiencia aún mejor en el futuro.

Chantal Huber10
FEB 2024
Un séjour magnifique dans ce bel appartement, à la décoration soignée. Paisible on entend les oiseaux chanter. Une vue magnifique. Et une équipe adorable et très efficace. Je recommande vivement.
Response from the Quality Department

Dear Chantal,
Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.

Azadeh Azarpeik10
JAN 2024
Underbart boende. Kände området sedan tidigare och visste mycket om det. Allt var toppen. Vi kommer tillbaka
Response from the Quality Department

Dear Azadeh,

We want to express our sincere gratitude for your compliments. We are delighted to learn that your experience was wonderful and that you were able to appreciate the uniqueness of the area. We are thrilled that everything lived up to your expectations. It will be an honor to welcome you again in the future. We sincerely appreciate your choice and look forward to the opportunity to welcome you back.

Quality Department

Ekaterina Voytenko10
NOV 2023
Квартира очень красивая и просторная . Все было супер классно . Всем рекомендуем
Response from the Quality Department

Dear Ekaterina, Thank you for taking the time to share your positive feedback with us. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back in the future.

Quality Department

Dmitri Dercacenco10
AUG 2023
Amazing place to stay! Thanks a lot
Response from the Quality Department

Dear Dmitri, We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.

Quality Department