It is a spacious, bright apartment surrounded by large terraces. Located in an exclusive urbanization with three swimming pools, one of them heated at 26º C, from October to April, and very well-kept garden areas, it has spectacular views of the sea and is 5-minute drive from the beach.
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Señorío de Marbella Apartment
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Response from the Quality Department
Dear Laura, We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay . Your satisfaction is paramount to us, and we assure you that we are taking immediate action to rectify the situation. We hope that you will consider staying with us again, as we are committed to providing you with a better experience that reflects our dedication to exceptional service.
Quality Department
Response from the Quality Department
Dear Brad, We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay. Your generous feedback inspires and encourages us to continuously strive for excellence in our services. We look forward to having the opportunity to serve you again in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Jen, Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Jose L.H. Campos
Quality Department Manager
Property was spacious and the view from the balcony was lovely. The swimming pools within the complex were excellent
There were far too many steps in both the complex and within the apartment and we were not aware of this in advance. It was not ideal as we had both a young child and older grandparents with us. The TV was also very small given the size of the property. We also had to deal with ants in the kitchen.
Response from the Quality Department
Dear Karen, We would like to express our heartfelt gratitude for selecting our apartment as your accommodation choice. We are truly sorry for any inconvenience you encountered during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret falling short of your expectations. About the presence of insects, we have in place a regular pest-control plan and of course work hard on a daily basis to avoid their presence within our grounds, however at certain times of the year, depending on the climatology of city, the presence of insects is unfortunately unavoidable. Furthermore, ants need food, water, warmth and shelter for survival and this is why we have a very strict policy forbidding the taking of food from our restaurant and we also encourage our guests not to leave any food or crumbs in order to avoid their settlement in our accommodations and we ask that you please accept our sincerest apologies for the inconveniences caused to you and your partner.
We sincerely hope that you will give us another chance to serve you, and we promise to make every effort to exceed your expectations on your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Nina, Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Sharon. We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon. Jose L.H. Campos. Quality Department Manager.
Response from the Quality Department
Dear Frédérique,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Jack,
Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Allison, thank you very much for staying with us. We highly appreciate your lovely comments regarding the service you received from our team, we are truly happy to know that we have managed to exceed your expectations in regards to hospitality and you had a pleasant stay with us.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
(-) mau cheio esgoto
Response from the Quality Department
Dear Ricardo, thank you for making us your choice accommodation and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija T.
Quality Department
Response from the Quality Department
Dear Charlotte, we would like to thank you for the lovely review you shared about your stay with us. Our team is our greatest strength, so we are thrilled that the service you received was a highlight of your stay and we look forward to serving you again soon.
Aija T.
Quality Department
Response from the Quality Department
Dear Rachel, thank you very much for this wonderful feedback.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We would love for you to come back and enjoy more unforgettable days with us.
Aija T.
Quality Department
Response from the Quality Department
Dear Anapaola, we thank you for choosing our apartment for your holiday and sharing your personal experience with us. We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
La vue, l´espace et les piscines.
L´éloignement de tous loisirs, les fourmis dans la cuisine, la literie et la vétusté des sanitaires.
Response from the Quality Department
Dear Pierre, we are very thankful for your comments. Althought some aspects of the stay did not meet your expectations, we appreciate every form of feedback as it helps us to understand how we can improve our services.
For a future occasion please do not hesitate to contact our team for anything you may need to fully enjoy your holidays among us.
v Aija T.
Quality Department
Response from the Quality Department
Dear Marie, we highly appreciate your detailled comments regarding your stay with us.
We are glad to know that you took the advantage of the are the property is located.
Regarding the pool services, at it is mentioned in the description of the apartment it has three swimming pools, and one of them is heated from October to April.
Thank you very much for choosing us for your stay, we really hope to have the opportunity to host you in near future again.
Aija Teilane
Quality Department
Great apartment with lovely rooms & decor! The views were stunning. The sun would stay shining on the balcony in the evenings. The host & security on site were very nice. All the amenities were fab, including all the beautiful pools & tennis courts!
Steep hill to walk down to the beach. Difficult to walk up in the evenings after dinner. Small issue with the showers being cold but the host sorted it out straight away!
Response from the Quality Department
Dear Laura
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our GH Señorío de Marbella apartment with us and ours readers. Regards, Ana García, Customer Service
Pool manglende rengøring og lugtgener fra kloak på terrasse
Response from the Quality Department
Dear Frank
The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. Regards
Ana García, Customer Service
Response from the Quality Department
Dear Abbas
First and foremost we would like to thank you for the praising review you shared following your recent visit to our GH Señorío de Marbella apartment and are delighted to read that we were able to match your expectations. Regards