Beautiful one bedroom apartment with 2 privated terraces located in an exclusive area of Cordoba, very close to the city center. It is located in a new building with 8 luxurious quality apartments and an exceptional community pool open from April 1 to November 1, as well as a private garage in the building.
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Reception and luggage custody service. From 11:00h to 15:00h. Included in the price.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
Arruzafa III Apartment
from to
Très joli logement, moderne. Terrasses bien appréciées.
Canapé-lit pas confortable Piscine froide mais nous n’étions que fin avril.
Cocina muy bien equipada y baño amplio
Que uno no se pueda quedar más días (;
Tutto molto pulito e confortevole. Situato in zona residenziale tranquilla e vicino ad ottima panetteria/caffetteria e locali dove trascorrere la serata senza dover prendere l’auto. Letto matrimoniale e cuscini super comodi.
A pesar de los muchos comentarios negativos por el sofá cama desde hace muchísimo tiempo y después de todas las respuestas super políticamente correctas de que lo iban a solucionar,es totalmente falso y la verdad que es incómodo no,lo siguiente. Deberia estar prohibido! Tampoco estaban puestas las sabanas del mismo,cuando estaba especificado que éramos 4 personas
Response from the Quality Department
Estimado Termiño,
Gracias por tomarse el tiempo en escribir su experiencia y compartir sus comentarios. Nos complace saber que la ubicación del alojamiento y su tranquilidad fueron de su agrado.
Lamentamos que algunos aspectos no hayan cumplido completamente con sus expectativas. En cuanto al sofá cama, entendemos que la percepción de confort puede variar de una persona a otra, y sentimos que en su caso no haya sido de su agrado. Sin embargo, tomaremos en cuenta sus comentarios para revisar el estado del mismo y, en caso de ser necesario, considerar su sustitución o renovación.
Agradecemos sinceramente que, a pesar de este inconveniente, su experiencia haya sido en general satisfactoria. Le agradecemos nuevamente por compartir sus impresiones, y esperamos tener la oportunidad de recibirlo nuevamente en el futuro para ofrecerle una estancia aún más agradable.
Departamento de Calidad.
Hicimos la entrada con código lo que permitió entrar a la hora que quisimos. Estuvieron pendientes de que hiciesemos el check in sin problema. Buena temperatura en los apartamentos. La terraza es muy chula y tiene buenas vistas. Un lugar tranquilo. Con aparcamiento.
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Response from the Quality Department
Estimada Beatriz,
Gracias por tomarse el tiempo para compartir su experiencia. Nos complace saber que la entrada con código y la atención durante el check-in fueron de su agrado. Además, es un placer que haya disfrutado de la temperatura agradable en los apartamentos, así como de la terraza y sus vistas.
Agradecemos mucho su valioso feedback y estaremos encantados de recibirle nuevamente en el futuro.
Departamento de Calidad.
Apartamento muy bonito y moderno. La ubicación , fantástica. Cerca de supermercados y comercios. Te puede ir a pie al centro si te gusta caminar.(3km aprox). De lo contrario en transporte público te demoras 10 mins.
Es el espacio living-comedor- cocina es muy reducido como para 3 personas. Para 2 es ideal.
En esta ocasión en el apartamento tres aparte de gustarme mucho l disponer de garaje en el propio recinto me gustó tener pues buenas almohadas, buen colchón y cama, buen sofá cama, TV Smart que hicieron que pudiera descansar plenamente.
No me gustó que al llegar la terraza exterior estuviera muy sucia. Tuve que barrerla porque tengo un niño de 2 años. No me gustó que no haya más que un enchufe en todo el apartamento (en la cocina). No me gustó que no hubiera una lámpara en el salón para luz cálida y no tener que encender los alógenos. No me gustó que las copas estuvieran sucias. No pude utilizarlas cuando lo necesite. No me gustó que el horno microondas estuviera algo sucio. No me gustó que la plancha estuviera con restos de ropa pegada que dificultaba el planchado. No me gustó que la tabla de planchar estuviera rota con agujeros que impedían su correcta utilización. No me gustó que en la ducha saliera muy poca presión de agua (igual que en el apartamento 6 de mi última estancia). No me gustó que en el garaje haya muchísimo polvo en el suelo lo que hace que si vas con el coche limpio se te llene de polvo a modo descarado. Todos estos detalles mínimos marcan la diferencia de una estancia perfecta. Son detalles de fácil solución por eso me extraña la dejadez al aparentas ser in sitio óptimo oda en disfrute.
Response from the Quality Department
Estimado Juan José,
Agradecemos sinceramente el tiempo que ha dedicado a compartir su experiencia con nosotros. Nos alegra saber que disfrutó de la comodidad del apartamento, incluyendo la cama, el sofá cama y la Smart TV. Nuestro objetivo siempre es ofrecer un espacio acogedor para el descanso, por lo que nos motiva saber que estos aspectos fueron de su agrado.
Lamentamos que algunos detalles no hayan estado a la altura de sus expectativas. En Genteel Home, valoramos cada comentario y trabajamos constantemente para mejorar la experiencia de nuestros huéspedes.
Con respecto a la limpieza y el equipamiento, tras su contacto, le ofrecimos una nueva plancha y tabla de planchar, así como una limpieza adicional en la cocina. Aunque esta última no fue aceptada, revisaremos nuevamente nuestros protocolos para garantizar que se cumplan nuestros estándares de calidad. También tomamos nota de sus observaciones sobre la iluminación, el garaje y la presión del agua en la ducha, aspectos que comprobaremos con nuestro equipo.
En cuanto a la terraza, es cierto que en determinadas épocas del año pueden acumularse hojas. No obstante, reforzaremos las revisiones para mantenerla en las mejores condiciones posibles.
Su opinión es muy valiosa para nosotros y nos ayuda a seguir mejorando. Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una experiencia que supere sus expectativas.
Departamento de Calidad
el diseño y las instalaciones
faltaba luz en las mesillas para poder leer, faltaban percheros para colgar chamarras no habia ninguno
Response from the Quality Department
Estimado Jauregui,
Le agradecemos sinceramente por tomarse el tiempo de compartir sus comentarios. Nos complace saber que encontró el apartamento moderno y acogedor, y que el diseño y las instalaciones fueron de su agrado.
Lamentamos que algunos detalles no hayan estado a la altura de sus expectativas. Nos hubiera encantado conocer su situación durante su estancia para poder asistirle de inmediato y garantizar una experiencia aún más cómoda.
Agradecemos mucho sus observaciones, ya que nos ayudan a seguir mejorando, y esperamos tener la oportunidad de recibirle nuevamente en el futuro.
Departamento de Calidad
Estaba a las afueras pero con todo lo necesario alrededor y muy buena comunicación con el centro mediante una parada de bus cercana. El apartamento contaba con todo lo necesario para pasar unos días y estaba muy nuevo y limpio. La terracita del apartamento un punto a favor para los que vamos con peques…
El sofá cama era bastante incómodo… todo lo demás genial
Response from the Quality Department
Estimada Mercedes,
Muchas gracias por compartir su experiencia. Nos alegra saber que disfrutó de su estancia y de las comodidades del apartamento.
Apreciamos especialmente su observación sobre el sofá cama; su opinión es muy valiosa y nos ayuda en nuestro compromiso de mejora continua.
Será un placer recibirla nuevamente en el futuro.
Departamento de Calidad
Response from the Quality Department
Estimada Sara,
Muchas gracias por su amable reseña. Nos complace saber que encontró el lugar tranquilo, limpio y con todo lo necesario para su comodidad. Nos alegra especialmente que Anna haya podido asistirle con rapidez y amabilidad, contribuyendo a que su estancia fuera aún más agradable.
Será un verdadero placer recibirles nuevamente en el futuro.
Departamento de Calidad
Hosts were very co-operative in arranging keys to be collected and door codes organized.
nil
Response from the Quality Department
Dear Muhammad,
Thank you for your kind review. We’re glad to hear that you had a great experience and found our service helpful. We appreciate your recommendation and look forward to welcoming you again in the future.
Quality Department
Emplacement superbe, très beau quartier. Un magasin très proche. Parking très accessible. La piscine le vrai must. Terrasse de deux cotés. Très belle vue
Certains équipements sont un peu kitch et la chambre un peu petite.
Response from the Quality Department
Dear Jeanjacques,
Thank you for your review. We are pleased to hear you enjoyed the excellent location and amenities, especially the pool and terrace views. We appreciate your feedback regarding the room size and decor, as it helps us improve.
We hope to welcome you back in the future.
Quality Department
Response from the Quality Department
Dear Sylvie,
Thank you for your review. We are delighted to hear that you found our apartment spacious and modern, and that you enjoyed the pleasant view of the pool along with the convenience of the private parking.
We hope to welcome you back in the future.
Quality Department
Feels Like Home – A Wonderful Stay.! I had an amazing experience staying at this apartment. It was spotlessly clean and felt like home the moment I walked in. The apartment was fully equipped with everything I needed, from a washing machine, kettle, oven, iron, to even a dishwasher with its tablets. It truly made my stay convenient and hassle-free. The parking was easy, and I loved the separate balcony with easy access to the swimming pool – perfect for relaxing. The air conditioning was centrally controlled and worked perfectly, keeping the apartment cool and comfortable. The manuals provided clear instructions for every appliance, which was really helpful. The location was excellent as well. McDonald´s, Aldi, cafes, and Taco Bell were all within a 5 to 10-minute walk. Despite being so close to these conveniences, the area was quiet and residential, which made it a peaceful retreat. The owner was fantastic, meeting us upon arrival and always available whenever we had any questions. She responded quickly to any requests, making our stay even more enjoyable. Overall, this apartment exceeded my expectations, and I would highly recommend it to anyone looking for a comfortable, well-located place to stay.
Response from the Quality Department
Dear Farooq,
Thank you very much for your kind review regarding your recent stay in our apartment. We are delighted to hear that your experience was so positive and that you felt at home from the moment you arrived.
It is gratifying to know that our facilities, including the cleanliness and amenities provided, contributed to a comfortable and convenient stay. We strive to offer all the necessary comforts to ensure our guests feel well taken care of.
We are also pleased to hear that you enjoyed the location, which combines proximity to services and restaurants with a peaceful atmosphere. Your recognition of our team’s efforts is greatly appreciated; we are always here to assist our guests in ensuring a satisfying experience.
Thank you once again for your recommendation, and we look forward to the pleasure of welcoming you back in the future.
Quality Department
Wat haren ook de grond en badkamer. Opnieuw kitten tegen de schimmels. Bedlampje met normaal licht om te lezen zou ook handig zijn.
Response from the Quality Department
Dear R,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. The strategic location is indeed a significant aspect of our guest experience, and it brings us great satisfaction to know that it played a role in enhancing your stay.
We apologize for the inconvenience you experienced regarding the cleanliness at our apartment in Cordoba. We want to assure you that we maintain high cleanliness standards and take your feedback seriously. Your experience does not reflect our usual standards, and we will investigate and address this issue promptly.
We sincerely regret that your experience was affected by outside noise during your stay. At Genteel Home, we strive to provide our guests with a comfortable and quiet environment, and we understand how important this is for a pleasant stay.
We appreciate your input and hope to have the opportunity to provide you with a more satisfying stay in the future.
Quality Department.
Knivene kunne godt trænge til at blive slebet, men ellers ingen klager!
Response from the Quality Department
Dear Franciska,
We´re genuinely delighted that our staff left a positive impact on you. Creating a warm and friendly environment is something we deeply value. Knowing that our efforts resonated with you encourages us to continue delivering exceptional service.
Thank you for sharing your experience, and we can´t wait to have the pleasure of welcoming you back.
Quality Department.
Response from the Quality Department
Dear Monica,
We sincerely appreciate that you have shared your very positive experience of your stay at our accommodation. It is an honour for us to have been part of your trip.
We are pleased to know that you have enjoyed the location of our apartment in Cordoba. Location is one of our most valuable features, and we are delighted that you have had the opportunity to fully experience it.
We appreciate your feedback and comments as they will help us identify areas where we can improve and strengthen our services.
If you decide to give us another chance in the future, we hope you will have an even more satisfying experience.
Quality Department
La zona de la cocina estaba grasienta y había hormigas
Response from the Quality Department
Estimada Inmaculada,
Apreciamos su reseña positiva y el impacto favorable que tiene en nuestro equipo.
Nos alegra saber que disfrutó de nuestra piscina comunitaria y que las instalaciones de nuestro alojamiento le parecieron muy nuevas. Su satisfacción es nuestra mayor recompensa y nos impulsa a mantener nuestro compromiso con la excelencia en el servicio.
Sentimos mucho que su experiencia con la limpieza no haya sido la que esperaba. Mantener unos altos estándares de limpieza es una prioridad absoluta para nosotros, por lo que sus comentarios son tomados con seriedad y nos preocupan profundamente. Le aseguramos que estamos investigando a fondo el problema que mencionó y estamos tomando medidas para abordarlo.
Lamentamos mucho escuchar sobre su experiencia con insectos. Le aseguramos que la fumigación del edificio se realiza sistemáticamente cada seis meses y que cada alojamiento se limpia meticulosamente con productos especializados antes de la entrada de nuestros huéspedes. Aunque estos incidentes son infrecuentes, tomamos su caso específico muy seriamente y realizaremos una revisión adicional.
Cabe añadir que las condiciones climáticas, como el aumento de temperaturas y lluvias podrían haber influido en este desagradable incidente.
Sus comentarios son cruciales para que podamos mejorar nuestros servicios, por ello hubiéramos agradecido una comunicación durante su estancia a nuestro personal, ya que hubiéramos ido a tomar nota para ofrecerle un mejor servicio de nuestras instalaciones.
Apreciamos su comprensión y estamos aquí para garantizar su satisfacción. Si en algún momento decide emprender un nuevo viaje, sería un honor recibirle nuevamente.
Departamento de Calidad.
A insonorização das portas dos apartamentos não é boa, ouve-se o barulho todo das escadas, tentem melhorar essa parte.
Response from the Quality Department
Dear João,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services.
Thank you for your comment regarding the soundproofing of the apartment doors. We understand that the noise from the stairs may have been bothersome and we regret any inconvenience this may have caused during your stay. However, we would like to inform you that external noise is something that is unfortunately beyond our direct control.
We appreciate your understanding in this regard and assure you that we will continue to work on improving the quality of our services within our possibilities.
We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.
Quality Department.
Response from the Quality Department
Dear Romuald,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided.
We hope to have the opportunity to welcome you back in the future.
Quality Department
El colchón del sofá cama es un horror. No cuenta tanto poner un sofá cama de calidad para que se pueda descansar en el. La cama de la habitación sin embargo es estupenda.
Response from the Quality Department
Estimada Laura,
Agradecemos sinceramente su comentario y nos complace saber que apreció la excelente ubicación del apartamento, la limpieza y la comodidad de las camas.
Lamentamos que el sofá cama no haya sido de su total agrado. Entendemos que la percepción de comodidad puede variar de una persona a otra, sin embargo, tomamos muy en serio sus comentarios y revisaremos la calidad del mismo para asegurarnos de ofrecer la mejor experiencia posible a nuestros huéspedes.
Si decide brindarnos otra oportunidad en el futuro, esperamos que pueda experimentar la verdadera calidad que buscamos ofrecer a nuestros huéspedes.
Gracias por su comprensión y por compartir sus inquietudes con nosotros.
Departamento de Calidad.
The pool was great, decent location, a bit far out of the city centre but there’s a 10&11 bus that takes you into the city centre and it’s a 5 minute walk away (outside the Roldán). There’s a bakery called Panadería El Brillante which is a must go to!
Not a huge amount of countertop space for preparing food but not a big problem!
Response from the Quality Department
Dear Kathryn,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback.
Your feedback is invaluable to us, as it helps us identify areas where we can improve and ensure a better experience for all our guests. We appreciate you taking the time to share your thoughts, and we are committed to addressing your concerns promptly. Your satisfaction is our top priority.
Thank you again for your review, and we look forward to welcoming you back soon.
Quality Department
Response from the Quality Department
Dear Frederic,
Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile.
Your satisfaction means everything to us, and we´re here to make your future stays just as amazing.
Thank you for sharing your positivity with us.
Quality Department
Response from the Quality Department
Dear Kevin,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Cordoba.
We hope you give us the chance to welcome you again soon.
Quality Department
Response from the Quality Department
Dear Saskia.
Thank you for your kind review. We´re delighted to hear that you enjoyed your stay in our beautiful modern apartment just outside the center of Cordoba, complete with a lovely swimming pool. It´s great to know that there´s a supermarket within walking distance and a convenient bus stop. We appreciate your feedback regarding the lack of a parasol on the terraces during sunny afternoons in June. We´ll certainly consider your suggestions for improvement. We´re glad you had a wonderfully relaxing stay and hope to welcome you back again in the future.
Super Ausstattung, mit dem Bus gelangt man in wenigen Minuten ins Stadtzentrum Freundliches Personal. Alles super!
Response from the Quality Department
Dear Silvia,
We sincerely appreciate your kind comment about our apartment. We are pleased to know that your experience was excellent and that you enjoyed the facilities of the apartment, as well as the convenience of being able to reach the city center in a few minutes.
We are honored to receive your compliment on the friendliness of our staff as we strive to provide warm and attentive service.
We are delighted to have hosted you and hope to have the privilege of welcoming you again in the future.
Quality Department
Response from the Quality Department
Dear Annika,
Thank you for your feedback regarding our apartment in Cordoba. Your feedback emphasizing the central location and nice pool of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Quality Department.
Sehr sauber, ruhig und hell
Nicht im Zentrum gelegen. Mit dem Bus ca 20 min
Response from the Quality Department
Dear Markus,
Thank you for your feedback. We´re pleased to hear that you found our property very clean, quiet, and bright. While we´re not located in the city center, we´re glad to provide easy access of approximately 20 minutes or less and also, this location allows our guests to enjoy a peaceful environment while still being within reach of the city´s attractions. We hope this aspect didn´t detract too much from your overall experience and that you had a pleasant stay. We are looking forward to welcome you again in the future.
Quality Department.
Response from the Quality Department
Estimado Jaime:
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirlo en un futuro cercano.
Response from the Quality Department
Estimado Victor,
Agradecemos mucho su breve pero positivo comentario. Nos alegra saber que el apartamento cumplió con sus expectativas. Esperamos tener el placer de recibirle nuevamente en el futuro.
Departamento de Calidad
Que solo hubiera un baño.
Response from the Quality Department
Estimado Emiliano, Agradecemos sinceramente su elogio sobre nuestro apartamento, destacando que no le falta ningún detalle. Lamentamos que la limitación de contar solo con un baño haya sido un inconveniente durante su estancia. Esperamos que, a pesar de este detalle, haya disfrutado de su tiempo con nosotros y esperamos recibirlo nuevamente, donde trabajaremos para hacer que su experiencia sea aún más satisfactoria.
Departamento de Calidad
el apartamento era moderno y nuevo
el sofacama del salon..pero eso ya o sabiamos en la descripcion
Response from the Quality Department
Estimado Ricardo. Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Departamento de Calidad.
Response from the Quality Department
Dear Michael. Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at Arruzafa III in Cordoba. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Quality Department.
Response from the Quality Department
Dear Mirha. Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at Arruzafa III in Cordoba. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Quality Department.
Beautiful apartment with 2 terraces and lovely swimming pool
Nothing. Everything was perfect.
Response from the Quality Department
Dear Harry. Having you as our guest at Arruzafa III in Córdoba was a true pleasure. We´re thrilled that you enjoyed your stay and that our accommodations met your expectations. Your feedback encourages us to maintain our commitment to excellent service. We hope to have the opportunity to welcome you back in the near future.
Quality Department.
Nice. Everything according to the pictures. Quick reaction and good china.
Response from the Quality Department
Dear Bas. We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Quality Department.
You need to use three different keys to access.
Response from the Quality Department
Dear Mohamad. We´re delighted that you chose Arruzafa in Córdoba for your stay. Your positive feedback warms our hearts and reinforces our commitment to delivering a memorable experience. We are sorry if it has been an inconvenience for you to use the keys, the safety of our guests is the most important thing for us. We hope to have the pleasure of hosting you again in the future.
Quality Department.
Response from the Quality Department
Dear Bregje. It was an absolute pleasure having you as our guest at Arruzafa in Córdoba. We´re thrilled to hear that you enjoyed your stay with us. Creating a memorable and comfortable experience for our guests is our top priority, and we´re delighted that we succeeded in doing so for you.
Your kind words inspire us to continue delivering excellent service and ensuring that every aspect of your stay meets your expectations. We hope that you´ll consider staying with us again on your next visit to Córdoba.
Quality Department.
Response from the Quality Department
Dear Nassima. Your kind words towards our dedicated staff is greatly appreciated and warmly received. It´s very rewarding for us to know that the efforts of our team contributed to enhancing your experience during your stay. Your feedback serves as a strong motivation for us to continue delivering top-notch service, always aiming to exceed our guests´ expectations. Thank you so much for your review, and we eagerly anticipate the opportunity to welcome you back.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada María. Gracias por compartir su valiosa crítica. Saber que tuvo una estancia agradable es un fuerte testimonio de la dedicación de nuestro equipo. Ponemos a nuestros huéspedes en primer lugar en todo lo que hacemos y estamos ansiosos de darle la bienvenida de nuevo en su próximo viaje.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Ruben. Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Glynn. We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon. Quality Department.
Response from the Quality Department
Dear Yoan. On behalf of the entire team, we want to express our sincere gratitude for your valuable comment about your stay with us. We are pleased to know that we met your expectations and that you enjoyed a pleasant experience. Your opinion is very important to us and helps us stay focused on our commitment to quality and customer satisfaction. We hope to have the opportunity to welcome you back in the future and continue to provide you with exceptional service. Jose L.H. Campos. Quality Department Manager.
Response from the Quality Department
Dear Komaar,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Jose L.H. Campos
Quality Department Manager
el sofá cama, muy flojito para dormir más de una noche.
Response from the Quality Department
Estimado Jorge:
Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro apartamento, en Genteel Home siempre nos esforzamos en superar las expectativas de nuestros clientes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo. Hemos tomado nota de sus comentarios sobre el sofá cama y verdaderamente sentimos que este no cumpliera sus estándares de comodidad. Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar las expectativas
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Erik,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Neila,
We thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
New apartment complex, well furnished, comfortable bed. A super sympathetic host. Anna responded quickly and adequately when we had some questions.
Response from the Quality Department
Dear Johanna, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager