The apartment, recently opened, has design furniture and it’s located in a beautiful typical Sevillian house rehabilitated between Santa Teresa Street and Santa Cruz Square. In the restoration it has been preserved as many original architectural elements as possible, and the result is an amazing space where our guests are able to enjoy absolute quiet with great comfort.
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Catering service whose menu can be consulted here
• Reception and luggage custody service. 5€ per suitcase and day.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
Santa Teresa VII Apartment
from to
La personne qui devait nous donner les clés est arrivés peu de temps après mon appel.
Tout était parfait, je ne trouve rien à redire, le logement est complet : lave vaisselle, linge, machine à lessiver,
- Voor het bijhouden van de bagage dien je naar the bellhop te gaan en bij te betalen
位置很好，门对面就是弗拉明戈剧院，推荐一定要去看。去大教堂、皇宫、都市阳伞和西班牙广场都不远，
白天吵，晚上午夜也吵，新装修的味道大，有间卧室没窗，开门窗吵，不开又闷，还有蚊子，这是我们此行住的又贵又差的公寓，三晚都没睡好。
Response from the Quality Department
Dear Ya, Although we sincerely regret reading that your stay at our apartment fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback. Unfortunately, your stay coincided with Halloween night and there were street parties. The area where the apartment is located is very quiet. We hope that Genteel Home will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.
Fátima Roca- chief of Customer service.
Response from the Quality Department
Cher Yohann, Merci pour avoir partagé ces merveilleux commentaires, nous sommes ravis de lire que vous avez pleinement profité de votre séjour parmi nous. Nous espérons avoir le plaisir de vous servir à nouveau dans un futur proche. Fátima Roca - Chef du service clientèle
Response from the Quality Department
Dear Monica, We would like to thank you for choosing our apartment for your vacation and for sharing this wonderful feedback from your recent stay with us. Thank you again and we look forward to your next visit. Fátima Roca-chief of Customer Service.
Response from the Quality Department
Estimado José Antonio, Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros. Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes. Esperamos recibirle muy pronto. Fátima Roca-responsable Dpto. de Calidad
Driving to the apartment to drop off the luggage was hectic as the streets are narrow and at times busy with people.
Appartamento nuovissimo, ambienti moderni e molto accoglienti, con 2 camere da letto e bagno in ogni camera, ottima posizione della struttura, molto vicina a tutte le cose principali da vedere. Alla fine abbiamo pagato lo stesso prezzo di una tripla che avevamo prenotato prima di scegliere tale struttura, perciò alloggio stra-consigliato.
L´aria condizionata in camera da letto si sentiva troppo poiché le bocchette, difficili da raggiungere, sparavano l´aria con ventola troppo alta e direttamente in direzione della zona cuscino letto, quindi abbiamo in parte ovviato spostando il letto verso l´armadio, ovvero verso la parte opposta del getto d´aria, e aumentando la temperatura...i comandi a parete pare non rispondessero a modifica, infatti la ventola seppur impostata al minimo restava sempre al massimo...
Water ponding in shower area