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Suite
Santa Teresa II

Séville · Santa Cruz

8,9 (68 évaluations)


1-2
Voyageurs

1
Chambre

1
Salle de Bain

30 m2
Surface

À propos du logement

Ce magnifique studio est idéal pour profiter de quelques jours dans les meilleurs endroits et avec toutes les commodités. Il se compose d’une grande pièce où vous trouverez le salon avec canapé et télévision, à côté du lit, de 1,50 * 1,90 m, d’une salle de bains avec douche et d’une cuisine séparée avec tout ce dont nos clients pourraient avoir besoin.

Lors de la rénovation du bâtiment, les vestiges architecturaux et historiques de la vieille maison ont été conservés, comme en témoignent les murs d’origine et les encadrements de fenêtres, tous en briques apparentes, qui confèrent à cet appartement l’élégance et la distinction unique.

Les environs de l’appartement sont uniques, la rue Santa Teresa et la Plaza de Santa Cruz sont deux des plus belles rues du quartier de Santa Cruz, chargées d’histoire et de traditions. Près de l’appartement, vous trouverez des petits bars traditionnels où vous pourrez déguster les meilleures tapas de la ville, des petits magasins et d’innombrables lieux à visiter. La cathédrale, l’Alcazar, la Giralda ..., tout est accessible à pied.

Climatisation Split
Chauffage Split
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Étage Rez-de-chaussée
Ascenseur Disponible
Fibre optique Gratuite
Téléviseur Smart TV
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> VUT/SE/05489


>
La réservation de chaque hébergement Genteel Home inclut l’offre d’expériences ou d’activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d’informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
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Avez-vous des questions ou des doutes sur le logement ?


Demande d’informations

Voir sur la carte

L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :



• Service de restauration dont le menu peut être consulté ici


• Service de réception et de garde de bagages. 5€ par valise et par jour.


• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.


*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.


Évaluation de la propriété

8,9 (68 Évaluations)

Emplacement
9,9
Qualite
8,4
Nettoyage
9,2
Personnel
9,3
Équipements
8,4
Recommandable
9

Votre avis nous intéresse


Avis de nos clients

Roy Albers8
FÉVR. 2024
We had a great time staying here. The apartment is in a great location and walking distance from all things to see in Sevilla. The service provided by Genteel Home was very good. We could check in earlier and halfway through the week they even changed our towels and bedsheets. The overall cleanliness of the apartment could be a bit better. We found some mold in the bathroom area, But nothing that was super disturbing during our stay. The apartment is right next to the street at ground level and also the first one when entering the building. this makes that it can be a bit noisy at times. Overal we were happy with our stay. we would stay here again.
Réponse du service qualité

Dear Roy,

Thank you for your kind review. We´re glad you enjoyed your stay at our apartment and found its location convenient for exploring Sevilla. We sincerely appreciate your kind words regarding the service provided by Genteel Home. It´s wonderful to know that our efforts to accommodate your needs, such as allowing an early check-in and providing mid-week linen and towel changes, contributed to making your stay more enjoyable.

We apologize for any inconvenience caused by the cleanliness issue in the bathroom. We´ll address this promptly to ensure a better experience for our future guests. Regarding the noise, we understand your concerns. As you mentioned, certain times of the year or moments of the day can be a bit noisier due to the daily life in the area. We appreciate your understanding, and we will look for ways to minimize any noise.

Despite these challenges, we´re pleased to hear that you were overall satisfied with your stay. We´d be delighted to host you again in the future. Thank you for choosing us.

Jaimie van der Velden8
JANV. 2024
Perfecte locatie
De locatie is echt perfect. In het mooiste gedeelte van de stad, net in santa cruz maar makkelijk op loopafstand van het centrum en alle bezienswaardigheden die je zou willen zien. net appartement, fijne bedden en ik vond het totaal niet gehorig in tegenstelling tot andere reviews.
enige nadeel wat ik me kan bedenken, is het feit dat de badkamer deur een grote spiegel is. heel gaaf, maar deze ging niet goed open en dicht en kon niet op slot, als je met je partner op vakantie bent maakt dit niet veel uit, maar met anderen kan ik me voorstellen dat dit niet heel prettig is.
Réponse du service qualité

Dear Jaimie,
Thank you for taking the time to share your feedback with us. We´re delighted to hear that you found the location of our apartment to be perfect, nestled in the charming Santa Cruz area and within easy reach of the city center and all its attractions. We take pride in providing a comfortable stay with nice beds for our guests.
We sincerely apologize for any inconvenience caused by the bathroom door not functioning properly. Your comments are valuable to us as we continually strive to improve our guests´ experiences.
We hope to have the pleasure of welcoming you back for another enjoyable stay.
Kind regards,
Quality Department

Vicente Aparicio9
DÉC. 2023
La ubicacion tan centrica y lo funcional del apartamento. con todo lo necesario para poder pasar unos dias estupendos. Todo muy comodo.
La TV excesivamente pequeña, pero bueno, no fuimos a ver la TV. La puerta del lavabo excesivamente grande, podria tener una independiente de la que goces de algo mas de intimidad.
Réponse du service qualité

Estimado Vicente,
Le estamos sinceramente agradecidos por tomarse el tiempo de compartir sus impresiones, y valoramos especialmente su mención sobre la excelente ubicación de nuestro apartamento.

Por otro lado, le pedimos disculpas si no encontró el apartamento de su agrado. En cuanto al espacio, nuestro objetivo es ser lo más transparentes posible, por lo que proporcionamos la información específica sobre el apartamento en nuestro sitio web, también puede encontrar esta información en su confirmación de reserva cuando la realice.
Gracias por elegir nuestro alojamiento, y esperamos tener la oportunidad de hospedarle de nuevo en el futuro, ofreciéndole una mejor experiencia.
Un cordial saludo,
Departamento de Calidad

Amelie Chapelle9
NOV. 2023
Génial pour visiter Séville
emplacement parfait, rapidité de récupération des clefs (assez flexible), très propre, très cosy, petite salle de double mais fonctionnelle... Nickel
échanges moyens avant l´arrivée sur place, une machine à café genre nespresso ou dolce gusto aurait pu être plus facile, manque un essui de vaiselle
Réponse du service qualité

Dear Amelie,
Thank you for noting the convenient location of our apartment in your review.

Regarding the room,Regarding the space, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site, also you can find this information in your booking confirmation when you make it.

We are sorry to hear that you needed an extra dish towel. If you had contacted us we would have provided you with a quick solution.

We appreciate your input and hope to have the opportunity to provide you with a more satisfying stay in the future.
Kind regards,
Quality Department

Alex DAndrea10
NOV. 2023
Super consigliato
Réponse du service qualité

Dear Alex,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department

john wright8
OCT. 2023
Die Lage des Appartements ist sehr gut und relativ ruhig. Die Altstadt beginnt direkt vor der Tür, viele Sehenswürdigkeiten innerhalb weniger Minuten zu Fuß erreichbar.
Ein bisschen wenig Tageslicht im Apartment, für meinen Geschmack!
Réponse du service qualité

Dear John,
Thank you for your feedback. We are glad to hear that you enjoyed the location of the flat as well as its layout.

Regarding the light, we understand that taste may vary depending on each person and also on the times and seasons of the year, but we thank you for your comment and we will check it to make an improvement in case it is necessary.

We look forward to the honour of hosting you again in the future.

Kind regards,
Quality Department.

Huiqi Yow8
OCT. 2023
Check in at Pablo’s place was smooth, despite our late arrival of near to midnight. There was a fee of €30 as a result but that’s made clear from the start so no issues there. The studio itself is cosy and had all the basics we needed for a weekend stay. The bathroom is a little awkward to use but not a major hindrance (although this is when travelling as a couple. The room can get dark due to the limited windows but it didn’t bother us as we were out most of the day exploring the city. Location is fantastic and near some great cafes and late-night food spots. It made our itinerary walkable and convenient. Yet despite being in the heart of Sevilla, it’s tucked away in a quiet - but not unsafe - alley. We were awoken on the morning of check out by some heavy construction going on literally next door. There was no noise over the weekend so work must have resumed when the week started. We left on Monday so was only mildly bothered but might have been a higher issue if we stayed longer
Réponse du service qualité

Dear Huiqi,
Thank you for noting the convenient location of our apartment in your review.We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial.

Regarding the late fee,We regret any misunderstanding about late check in fee. We always try to be transparent with our guests, so the information about our late check-in policy and associated charges is readily available on our website, allowing potential guests to review it before making a reservation.

We are very sorry for any inconvenience you have experienced. We would like to clarify that the works are one-off situations and do not represent the experience we normally provide. We have no direct control over the actions of our neighbours.

We appreciate your input and hope to have the opportunity to provide you with a more satisfying stay in the future.
Kind regards,
Quality Department

Pia Mirgel-Bulla10
SEPT. 2023
Schöne Unterkunft im Zentrum Sevillas
Die sehr zentrale Lage, alles sehr neuwertig, Küche sehr gut ausgestattet und sauber. Das Bett war etwas schmal, aber gute Matratze.
Die Klimaanlage war leider etwas zu laut.
Réponse du service qualité

Dear Pia,
Thank you for sharing your thoughts on your recent stay in our Seville accommodation. We appreciate your positive feedback regarding our central location, the overall condition of the apartment, well-equipped and clean kitchen, and the comfort of the bed. It´s great to hear that you enjoyed many aspects of your stay.

We apologize for any inconvenience caused by the air conditioning being a bit too loud. Your feedback is valuable to us, and we take such comments seriously. It´s unusual for our apartments to have this issue, and had we been informed during your stay, we would have promptly addressed it to ensure your comfort.

We hope you had a pleasant time exploring Seville, and we would welcome the opportunity to host you again in the future. Thank you once again for choosing our accommodation, and we look forward to your next visit.

Warm regards,

Quality Department

Filomena Bonaccorso10
SEPT. 2023
Évaluation sans commentaire.

Filomena Bonaccorso10
SEPT. 2023
Évaluation sans commentaire.

Kelsey Capps10
SEPT. 2023
Évaluation sans commentaire.

Rachit Sachdeva10
AOÛT 2023
Perfect location. Clean sanitized rooms, fully equipped kitchen, perfect for family of 12. Close to all famous destinations.
Réponse du service qualité

Dear Rachit,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards.

Quality Department Manager

Pilar Garcia de Salazar7
JUIN 2023
Évaluation sans commentaire.

Gladys joasia10
JUIN 2023
Great location
Réponse du service qualité

Dear Gladys,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Jose L.H. Campos
Quality Department Manager

María Sánchez García10
JUIN 2023
La ubicación es muy buena, en 10 min a pie estás en los lugares más turísticos. La casita es tal cual las fotos. Estaba bastante limpio todo aunque podía mejorar. Repetiría sin duda.
Réponse du service qualité

Gracias por su amable y detallada crítica. Estamos encantados de conocer su experiencia positiva durante su estancia. Sus comentarios son cruciales para que podamos mejorar nuestros servicios. Apreciamos mucho su comprensión y sus observaciones constructivas. Es un placer servir a huéspedes como usted, y esperamos su regreso en el futuro.

Jose L.H. Campos
Director de Calidad

Frauke Haentsch8
JUIN 2023
Perfect location for discovering the city, in a small alley within minutes from sightseeing spots and lots of restaurants/bars. + kitchen well equipped, good for breakfast with seating options. + welcome gift: cold bottle of water + good communication with GenteelHome (but never with a Pablo), obviously the organisation behind him?! - no way for closing the „bathroom“ door properly, especially from the inside - too little storage options, especially within the „bathroom“ - there is only one window in the apartment: in the kitchen (towards alley). There is another „window“ towards the hallway but not of much use (noise, bright light whenever someone is coming home). Should be improved: the tiny „bathroom“ without a proper door/closing option (nor window). Sometimes, you want some privacy in there… We stayed a couple of nights, overall it was okay due to the location but I‘d not stay there again due to „bathroom“ situation.
Réponse du service qualité

Dear Frauke, Thank you for choosing our apartment as your temporary home. We are grateful for your decision and sincerely apologize for any inconvenience you experienced. Your satisfaction is paramount to us, and we assure you that we are taking immediate action to rectify the situation. We hope that you will consider staying with us again, as we are committed to providing you with a flawless experience that reflects our dedication to exceptional service.

Jose L.H. Campos
Quality Department Manager

Derya Deveci10
MAI 2023
ch hab mich einfach rundum wohl gefûhlt! Die Lage, die Wohnung alles! Besser kann man al Tourist der alles sehen möchte nicht wohnen meiner Meinung nach! Wollte gar nicht gehen. Würde die Wohnung immer wieder buchen.
Réponse du service qualité

We extend our sincerest gratitude for selecting our apartment as your accommodation choice. Your oppinion means a lot to us, and we genuinely hope that your stay exceeded your expectations. We would be delighted to have you as our guest once more in the future. Please don´t hesitate to reach out if there is anything we can do to ensure your next visit is even more enjoyable. Javier S.V. Quality Department.

하은 김8
MAI 2023
Great location, bathroom was a bit difficult to use. The staff were great and bed was more comfortable than expected.
Réponse du service qualité

Dear guest. We want to extend our sincerest gratitude for choosing our apartment for your recent stay. We are truly sorry for any inconvenience you may have encountered during your time with us. Your feedback is invaluable, and we are working diligently to address the issue and prevent any recurrence. It would be an honor to have the opportunity to host you again, and we promise to provide you with an impeccable experience that reflects our commitment to your satisfaction. Javier S.V. Quality Department.

Coral Santiago3
AVR. 2023
No hay quien duerma
Estaba muy bien ubicado y el trato del anfitrión también muy bueno
Olía a humedad. muchísimo ruido: tanto de las personas que entraban y salían como de las tuberías bajantes. la habitación estaba llena de mosquitos desde que entramos y la cama era muy pequeña.
Réponse du service qualité

Estimada Coral:
En primer lugar, permítanos agradecerle por elegir nuestro apartamento y por tomarse el tiempo de compartir sus comentarios con nosotros. Nos complace saber que encontró nuestra ubicación y el trato de nuestro anfitrión excelentes.

Lamentamos profundamente los inconvenientes que experimentó durante su estancia en cuanto a los ruidos y el olor a humedad. También sentimos mucho lo de los mosquitos y el tamaño de la cama. Tomaremos nota de todos estos aspectos para mejorar en el futuro.

Esperamos tener la oportunidad de recibirlo nuevamente y brindarle una experiencia mucho más agradable.

Jose L.H. Campos
Director de Calidad

Adeline SERRA5
AVR. 2023
Logement different des photos
Bon emplacement. Lit confortable. Propre.
Le logement n´est pas celui montré sur les photos. Il est très sombre. Seule une fenêtre dépolie donne sur une ruelle. Les 2 autres ouvertures donnent sur une cage d´escalier qui s´allume et s´éteint selon les entrées et sorties des locataires Le lavabo est petit avec peu de place pour poser les articles de toilette. Aucune tablette pour poser quoique ce soit dans la douche. Le parking promis sur le site est un parking public que l´on a vu complet une fois.
Réponse du service qualité

Dear Adeline,
Thank you for taking the time to review your stay with us. We apologize that the accommodation did not meet your expectations and that the photos did not accurately reflect the apartment. We understand how frustrating it can be when things don´t go as planned during a trip. Please note that when selecting the apartment, specific pictures for the apartment will appear.

We appreciate your kind words about the comfortable bed and good location, and we´re happy to hear that you found the apartment clean and well-maintained.

We will take note of your comments and work to improve the amenities in the apartment to ensure a more comfortable stay for future guests. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.

Thank you again for your feedback.

Jose L.H. Campos
Quality Department Manager

Anthea Dann10
AVR. 2023
wonderful would stay again
location excellent and staff couldn’t be more accommodating and helpful
slightly loud with foyer outside
Réponse du service qualité

Dear Anthea,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Vanja Milivojević8
AVR. 2023
Excellent location, clean.
The bathroom doors are weird and cannot close 100%, lack of privacy in the bathroom.
Réponse du service qualité

Dear Vanja,
Thank you for your words towards our apartment and the cleanliness. We are also thankful for the remarks on the bathroom door, as it helps us understand how our guests experience their stay with us. We look forward to welcome you back.

Jose L.H. Campos
Quality Department Manager

Réka Seres7
JANV. 2023
The bed was very comfortable, the apartment was clean and the kitchen was also equipped, had everything what we needed. Located very central yet it is in a quite little street. There is a beautiful square outside of the apartment and the Murillo park is just one corner away.
The bathroom/ toilet door can’t be closed properly ,which was not so convenient. Since it’s on the ground floor there is not much natural light in the apartment, which we were expecting, however the apartment had some problems with water damage/ fungus on the walls, which we could smell, especially in the bathroom. Moreover it also effects our overall feeling of the cleanliness of the apartment. I think for the price you pay for the place there should not be a problem like this.
Réponse du service qualité

Dear Réka,
First and foremost we would like to thank you for having chosen us for your stay in Seville and for taking the time to write a review. Thank you for the higlights on the equipment and location. However, we are saddened to read that some aspects of the apartment fell short of your expectations. We apologize if these have affected your overall experience. For future occasions do not hesitate to contact our frofessional team as they will be more than happy to assist you with any issue. But rest assured we have taken good notes of your remarks in order to improve the service we provide.
Once again thank you for your constructive critics, we hope to have the opportunity to host you again and show you our real level of hospitality.

Jose L.H. Campos
Quality Department Manager

Marcelo Jobet8
JANV. 2023
marvellous location l. Near every must-see building in Sevilla. A bit smaller than i thought. very very clean and Paula was great in the check-in. A bit cold.
Réponse du service qualité

Dear Marcelo,
It is our greatest joy to read how the location of the apartment made it convenient to visit the city. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

dorota michniak9
JANV. 2023
Évaluation sans commentaire.

Gemma Torres Ferrer7
DÉC. 2022
L´edifici és espectacular, encara que el nostre apartament era el "pitjor", i això ens va decebre.
La ubicació de l´apartament és excel·lent, en un entorn preciós. La decoració de tot l´apartament té molt gust. La qualitat del mobiliari i amb equipament suficient.
El lababo: sense porta estanca, petit i mal ventilat. Pis inferior amb finestra a peu de carrer, sense vistes i sense llum. Que l´apartament que em van assignar era molt més petit que el que vaig veure a la foto i pensava que era l´assignat.
Réponse du service qualité

Estimada Gemma:
Ante todo, muchas gracias por alojarse con nosotros y por escribir esta reseña sobre su estancia. Lamentamos que algunas de las características del apartamento impidieran que su estancia fuera perfecta. Intentamos ser transparentes en nuestros anuncios, describiendo brevemente el apartamento, así como con fotos. Sin embargo, agradecemos sus palabras hacia la decoración y el maravilloso entorno donde se encuentra el apartamento. Esperamos nos dé la oportunidad de recibirles en otra ocasión y poder superar sus expectativas.

Jose L.H. Campos
Director de Calidad

Cristina Catalán Lozano9,7
DÉC. 2022
Excelente ubicación y muy acogedor para dos personas!
Réponse du service qualité

Estimada Cristina:
Gracias por elegirnos y por dejarnos esta reseña. Esperamos poder volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Cris Cesteros10
DÉC. 2022
Évaluation sans commentaire.

zurine ruiz8,8
NOV. 2022
Évaluation sans commentaire.

Alejandra Riquelme9,6
NOV. 2022
Évaluation sans commentaire.

Francisca Rollán8,8
NOV. 2022
bien
muy bien ubicado. cerca del centro pero lejos del ruido y a distancia caminable de los lugares turísticos
piden que el huésped saque la basura. lo que me parece insólito dado el precio
Réponse du service qualité

Estimada Francisca:
Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.

Jose L.H. Campos
Director de Calidad

Kerrie Carroll10
NOV. 2022
Loved everything, the location in the old town was perfect and stuff we quick to reply and very helpful Loved it and it os on my list to stay next visit to Seville
Nothing
Réponse du service qualité

Dear Kerrie,
We would like to thank you for the lovely review you shared following your recent visit to our apartment and we are delighted to read that we were able to match your holiday expectations.
Jose L.H. Campos
Quality Department Manager

rober tufi Hetem10
NOV. 2022
Évaluation sans commentaire.

Houda Jabli9,2
OCT. 2022
very good stay
proximity and cleanliness
the toilet door that does not close

Dave Finnegan10
OCT. 2022
Great location in the historic quarter close to all the main tourist sites. Very nice apartment, stylishly decorated and all the essential amenities. Would stay here again

Antonius Pieter van Gurp10
OCT. 2022
Fantastic location, very clean.
Air conditioning makes a lot of noise. Check-in is at a specific time, it is difficult

Suzie Stone8,3
OCT. 2022
Great little studio apartment, very close to the historic centre of Sevilla. Perfect location to get to all the main sites within a 10 minute walk in any direction. Studio itself is nice, has everything you need for a short stay and good aircon for those hot days! We absolutely loved Sevilla, it´s a beautiful city and full of lots to do, loads of amazing places to enjoy a drink and delicious tapas. Enjoy!

Ievgeniia6,3
SEPT. 2022
Évaluation sans commentaire.

Juan Manuel Galian Sanchez10
SEPT. 2022
Évaluation sans commentaire.

Matthew Spivak8,3
SEPT. 2022
near the heart of Seville’s old town, and it’s little alleyways and tavernas.
location. but ground floor so not as good as other units in that building
cannot close bathroom door when you are in it. needs a knob.
Réponse du service qualité

Dear Matthew,
We greatly appreciate the time you spent to review your recent experience in our apartment, at Genteel Home we always strive to exceed guests´ expectations and your comments will help our teams reaching that goal. Thank you for sharing your experience with us. We look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager

Mariana Vieira9,3
AOÛT 2022
This accommodation has a spectacular location. We were 3 minutes walk from a parking lot, from the cathedral and main streets of Barrio de Santa Cruz. We did everything by foot as we were maximum 15 minutes walking distance from plaza de España and other locations as well. The check in was super flexible despite having to pay the extra 30€ for a check in after 9pm. The accommodation itself has all the needed amenities and is clean. We slept like babies! Despite what I have red in other comments from previous guests the bathroom does have a big door and is private if we need it to be. I would definitely stay in this place again if I were to return to Seville!
Réponse du service qualité

Dear Mariana, thank you very much for your kind feedback and your detailled comments regarding your stay in our apartment. Without doubts our property in located in an excellent location which offers an easy way to discover Seville, and we are glad to know you enjoyed it.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Elijah Balderas10
AOÛT 2022
This Airbnb is located in such a great spot. The walk to everything was not far at all, and most local restaurants nearby were amazing as well. The place itself was relaxing and very well put. Pedestrians will seemingly walk by the building as the path leads in and out of the area, so just be mindful. Other than that it was fantastic!
Réponse du service qualité

Dear Elijah, thank you for making us your choice accommodation on this occasion and for taking the time to review your stay. We are glad to learn you liked your stay and hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Erica9,6
JUIL. 2022
Évaluation sans commentaire.

Kacper10
JUIL. 2022
Évaluation sans commentaire.

Peter10
JUIN 2022
Lovely spacious apartment in dream location
Beautiful accommodation! such a comfortable place in an excellent location. I loved my time here.
Réponse du service qualité

Dear Peter we are pleased you enjoyed your stay with us and appreciated the comfort we provide. The next time you travel to Seville, we hope to welcome you back for another memorable stay.

Aija T.
Quality Department

FRANCESCA6,7
JUIN 2022
le foto ingannano….
la struttura si trova in un’ottima posizione, l’appartamento e’ ben arredato e complessivamente pulito.
il nostro appartamento era un semi-interrato/piano terra. l’aria condizionata era molto rumorosa ed il grande lucernario sul soffitto non era oscurabile, per cui la stanza era sempre illuminata a giorno (elementi non compatibili con il riposo). il bagno non riuscirei a descriverlo…. e’ delimitato da un’anta, che non si chiude, e che serve ad isolare il wc e la doccia. il lavabo e’ praticamene a fianco a letto, comunque posizionato al di fuori di quello che potremmo definire bagno! abbiamo preferito prenotare un’altra camera, pur perdendo i soldi, per non rovinare il nostro soggiorno. Fortunatamente nella stessa zona abbiamo trovato un alloggio più economico e confortevole.
Réponse du service qualité

Dear Francesca, thank you very much for sharing your opinion and the highlights of your stay.
We are glad to know that you were able to enjoyed the excellent location of the apartment, and we are sorry that some aspects of the stay did not match your expectations. For a future occasion do not hesitate to contact directly our Reservation Department, our team will give you all the relevant information on the apartment of your choice to make sure you book the property that best meet your holiday needs and wishes.
We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

Ricardo9,2
MAI 2022
Localização excelente e cozinha bem equipada.
Acabamos ficando no apartamento que fica no térreo e como ele fica ao lado do portão de entrada do prédio, acaba tendo bastante barulho. Nesse do térreo não havia blackout e, para quem irá lavar roupa, falta secadora (já que a máquina é só de lavar).
Réponse du service qualité

Dear Ricardo, we appreciate the time you took to share your personal experience with us and for your constructive criticism. Your comments help us to understand how the guests enjoy their stay with us and what can still be improved to make their stay the most comfortable.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

Maggi19887,9
MAI 2022
Die Lage ist Sensationell
Die Idee mit dem Bad ist klasse, es müsste nur eine Möglichkeit geben die Tür zu verschießen.
Réponse du service qualité

Thank you very much for the time you took to share your personal experience and the highlights of yourstay with us. We also appreciate your constructive criticism, as it helps us to understand how our guests enjoy their stay and what can still be improved.
We hope to meet you in near future again.

Aija T.
Quality Department

DietmE5
MAI 2022
Alptraum für Hochzeitsreisende...
Nur die Lage
Im Schlafraum kein Fenster und mit Oberlichte mit Obergeschoss verbunden. Es kam die ganze Nacht Licht in den Schlafraum. Das App. hat durch schlechte Belüftung modrig gerochen. Besoffene Englische Fußballfans haben uns zwei Nächte den Schlaf geraubt. Agressives gegrölle bis vier Uhr früh. Preis-Leistung weit überhöht. Kein Entgegenkommen vom Vermieter auf Umstände (Lärm...)?!? Wäre fair gewesen!
Réponse du service qualité

Thank you very much for the time you took to share your personal experience with us.
We are glad to know that the location was a highlight of your stay. As you will be able to check in other reviews our guests highly rate this unbeatable location in the heart of the historical city center, which usually offers a quiete stay and easy way to discover Seville. We are sorry that on this occasion your stay was affected by the football fans, as the events in the city and crowded streets during some period of the day are unfortunately our of our control.
We hope to have the opportunity to serve you in the future again and to exceed your expectations.

Aija T.
Quality Department

Lena8,3
MAI 2022
Stadtplan und Tipps für die Umgebung bei Schlüsselübergabe erhalten! Wasser und Kaffee vorhanden.
"Türe" das Badezimmers konnte nicht geschlossen werden (Konstruktionsfehler). Lärm am Sonntagmorgen vor 9.00 Uhr.
Réponse du service qualité

Thank you Lena for your feedback. We are glad to hear that you experienced our exceptional hospitality and we appreciate your constructive insights regarding your stay.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Léa9,7
AVR. 2022
Appartement agréable et surtout très bien situé dans le quartier de Santa Cruz.

Cassandra10
MARS 2022
Beautiful apartment with all the necessities and in a great location, loved our stay here!

Thibault7,1
MARS 2022
Décevant
De l´eau coule du plafond après avoir fait fonctionner le chauffage. Studio en rez-de-chaussée pas du tout lumineux. La terrasse et la piscine montrées en photo sur Booking sont mensongères car elles ne sont accessibles que pour un seul appartement. Impossible de changer d´appartement après la déception à l´arrivée.
Réponse du service qualité

Dear Thibault, firstly we would like to thank you for choosing our apartment for your stay in Seville.

We would like to take this opportunity to explain that we have several apartments located in the Santa Teresa building, and we always asign the apartment chosen by the guest. For the future occasions, please do not hesitate to contact our Reservation department directly, so our team will help you to choose the apartment which the best meets your needs and expectations.

We truly hope to have the opportunity to welcome you back on your next visit to Seville and exceed your expectations.

Aija Teilane
Quality Department

Imane8,8
MARS 2022
Évaluation sans commentaire.

Alejandro8,8
FÉVR. 2022
Évaluation sans commentaire.

Markus10
DÉC. 2021
Alles super sehr zu empfehlen
Réponse du service qualité

We greatly appreciate the time you spent to share your holiday experience with us and we thank you for your kind recommendation to other guests.

We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija Teilane
Quality Department

clementine8,3
DÉC. 2021
Emplacement au top Appartement propre, spacieux et confortable
Supplément de 30€ pour une arrivée après 21h Appart au rez-de-chaussée et pas très bien isolé des bruits de l´escalier Puits de lumière au plafond sans rideau Salle de bain/Toilette avec une porte qui ne ferme pas de l´intérieur
Réponse du service qualité

Thank you for sharing your feedback on your recent holiday experience with us.

We are grateful for your highlight on the comfort and cleanliness of our apartment and we are sorry to hear that still some aspects of your stay did not meet your expectations, however we would like to take the opportunity to point out that all the information of the apartments is advertised online. The checkin time is until 21.00, but in case of need we always meet our guests after that time, but as it is mentioned in the conditions the late arrivals have an extra charge. Also for a future occasion please do not hesitate to contact us, so we can assist you with the information of the apartment type of your choice to make sure that you book the accomodation that best meets your holiday needs.

Again, thank you for sharing your feedback, we highly value your time and constructive critics.
We hope you will visit us again in the future.

Aija Teilane
Quality Department

Verpreco9
DÉC. 2021
La ubicación es excepcional
Réponse du service qualité

Muchas gracias por sus comentarios, estamos encantados de que disfrutara de su estancia entre nosotros y le agradecemos por destacar la excelente ubicación del apartamento.

Esperamos volver a recibirle muy pronto.

Aija Teilane
Departamento de Calidad

Agustín10
NOV. 2021
Évaluation sans commentaire.

Joshua10
OCT. 2021
Perfect location, clean, hip, great value!

MIGUEL ANGEL Veiga BARBEITO9,2
SEPT. 2021
Limpieza , ubicación, instalaciones modernas.
El aire acondicionado algo ruidoso.
Réponse du service qualité

Querido Miguel Ángel

Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro apartamento, en Genteel Home siempre nos esforzamos en superar las expectativas de nuestros clientes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.

Atentamente

Ana García, Dpto. de calidad

Nikita Michailovas9,6
AOÛT 2021
Great Stay
The location is stunning. The flat is clean and well-maintained.
The shower/bathroom door doesn’t shut properly. The air conditioning is too loud. The flat doesn’t have proper natural light and there is an awkward ceiling which lets light get through in the morning
Réponse du service qualité

Dear Nikita,

Thank you very much for the time you spent to share your personal impressions of your stay at our Genteel Home Santa Teresa apartment. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Best regards.

Ana García, Customer Service

Miriam9,5
OCT. 2020
Apartamento muy bonito y acogedor, con una ubicación excelente

Skyler10
MARS 2020
Great stay, quiet but still in the center of it all!
+ Great location, host was very accommodating!
- A knob on the bathroom door/mirror to close it from the inside

Chris10
MARS 2020
Fantastic! aA great place place to stay with a very efficient company and staff.
+ Exceptionally well located apartment, right in the old town centre - and very well appointed. This apartment exceeded our exceptions and we were very pleased indeed with the place, the company running it and their staff. They were 100% helpful and went out of their way to assist us. Cannot fault this company nor their very efficient staff! We had a most satisfying stay!!
- No drawers for clothes! Could have done with at least one small chest of drawers for small items of clothing etc., and perhaps a cupboard (with drawers!).

Joshua10
NOV. 2019
Perfect location, clean, hip, great value!

Alexandre Heim9,8
AOÛT 2019
Super séjour

Joseph9,8
MAI 2019
Very satisfied with the time spent in Seville.
We were greeted by a pleasant representative who handed us the keys and showed us the property. The Location is in a very good area. The layout, and space of the studio was great.
Would have preferred a balcony. A chest of drawers would be good. Having spent five days it would have been nice to unpack the suitcase.