El apartamento se compone de 1 dormitorio con dos camas de 0,90 x 2,00 cada una, baño independiente, cocina totalmente equipada y un precioso salón con sofá-cama de 1,40 x 1,90.
Se ha cuidado especialmente la decoración y el mobiliario, creando un ambiente acogedor y relajante, pero a la vez elegante y moderno.
VER MAPA
Apartamento Recaredo V
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Respuesta del Departamento de Calidad
Dear Emma,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. Thank you for the reccommendation. Surely future guests will find them most useful. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.
Jose L.H. Campos
Quality Department Manager
no hacen servicio de limpieza durante la estancia, no reponen toallas ni artículos de aseo personal, fuimos por 4 días, 4 amigas y pusieron para dos personas por dos días, conclusión terminamos comprando.
Respuesta del Departamento de Calidad
Estimada Jenny:
Ante todo agradecerle por elegir nuestro alojamiento y por evaluarnos. Nos agrada saber que disfrutó de la ubicación para poder visitar la ciudad. En nuestros apartamentos turísticos, contamos con servicio de reposición de toallas y amenities gratuitos para estancias de seis noches o más. Si desea contratar algún servicio extra en el futuro, no dude en contactar con nosotros y estaremos encantados de atenderle.
Gracias de nuevo, esperamos recibirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Estimada Lourdes:
Nos alegra saber que disfrutó de su estancia en nuestro apartamento en Sevilla y que encontró nuestra ubicación conveniente para explorar la ciudad. Gracias por su amable reseña y esperamos tener el placer de darle la bienvenida de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Bad soundproofing. If the windows of the apartment face the street, then you can’t count on silence at night. Staff. They waited for the manager with children and luggage on the street in front of the door for 30 minutes, although they warned the exact time of their arrival 2 hours in advance. A Spanish family found itself in the same situation with us. When checking in, the bed was not made, there was no toilet paper, towels, etc. The manager explained that they did not have time to do the laundry. 40 minutes later the maid came and brought everything.
Respuesta del Departamento de Calidad
Dear Svetlana,
Our guests´ comments provide us with an opportunity to see our apartment through their eyes giving us insight into any service that may have room for improvement to enhance our future guests´ stay with us, therefore we are grateful for the time you spent to share a review of your personal experience in the apartment.
We regret your disappointment for being unable to check in upon your arrival. At Genteel Home we offer a flexible check-in and we always do our utmost to make sure our guests can check in as soon as they arrive, regardless of the time of the day. Unfortunately during periods of high occupancy there may be some delays as our check in staff must walk between apartments throughout the city to welcome guests. Nevertheles, we understand and apologize for the wait.
Moreover, we depend on an external laundry company that deliver us with clean linens everyday -the reason why the apartment was missing a few items upon your arrival was due to New Year´s bank holidays and the consequent delay.
Finally, being the apartment located in the city centre and having windows facing the street, there may be some inevitable typical noises from the city.
Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Emily,
We are flattered by this wonderful reviw of our apartment. We are very happy that it covered all your necessities to recover after your surgery. Thank you as well for the remarks about the area and the surroundings. We look forward to welcome you again very soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Jane, We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed. Thank you for your praising review. We hope to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Muchas gracias por sus comentarios y por tomarse un momento para destacar la belleza y la ubicación de nuestro apartamento. Esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
uitstekende ligging - alle comfort
de kamers aan de straatkant hebben wel te kampen met geluid ondanks de rolluiken- vraag een kamer achteraan indien mogelijk
Respuesta del Departamento de Calidad
Dear Nico, thank you very much your kind feedback. We are delighted that our superior location was a highlight of your stay, in addition to the comfort of the apartment.
It has been a pleasure for us to assist you during the stay in Seville and we look forward to serving you again soon.
Aija Teilane
Quality Department
Сильно слышно шум от машин на проспекте.
Respuesta del Departamento de Calidad
We would like to thank you for the lovely review you shared following your recent stay in our apartment and we are delighted to read that we were able to match your holiday expectations.
We hope to see you again in the future.
Aija Teilane
Quality Department