Appartement paisible et agréable situé dans un immeuble récemment restauré dans le centre de Grenade, avec vue sur la rue Zacatin, le quartier commerçant et la vieille ville de la ville, un emplacement privilégié à proximité des principaux monuments de la ville.
Voir sur la carte
Dans cet appartement sont fournis des services propres à l’hôtellerie, à savoir:
• Ménage régulier et changement de linge de lit, serviettes, etc., une fois tous les 6 nuits (uniquement pour les séjours de plus de 6 nuits). Inclus dans le prix.
* Ménage quotidien optionnel pour un prix supplémentaire de 22 € / h + TVA (2 heures minimum)
• Service de garde de bagages et de valises. Sur demande.
• Service de réservation de transfert privé (aéroport ou gare de train ou routière). Sur demande.
• Service de réservation dans certains parkings publiques proches. Sur demande.
• Service de restauration : petit-déjeuner, déjeuner ou dîner dans l’appartement. Sur demande.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Zacatin 102
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Cleanliness to improve.
Réponse du service qualité
Dear Federico. We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. We apologize for the inconvenience you experienced regarding the cleanliness at our Zacatin 102 in Granada. We want to assure you that we maintain high cleanliness standards and take your feedback seriously. Your experience does not reflect our usual standards, and we will investigate and address this issue promptly. We appreciate your input and hope to have the opportunity to provide you with a more satisfying stay in the future.
Quality Department.
On ne pouvait mieux en terme d’emplacement, un milieu très animé et riche au niveau culturel. L’appartement était très confortable et très bien équipé, laveuse/sécheuse, lave-vaisselle…
Réponse du service qualité
Dear Benoit,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Quality Department.
Réponse du service qualité
Dear Rui,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Quality Department.
Réponse du service qualité
Dear Davide,
Thank you for your review. We´re delighted that you appreciated our prime location, attention to detail, and the equipment provided. Ensuring a comfortable and memorable stay for our guests is our top priority, and your positive feedback reaffirms our commitment to excellence. We look forward to the opportunity to host you again in the future and continue providing you with exceptional service.
Quality Department.
Réponse du service qualité
Dear Guillermo,
Thank you for taking the time to share your detailed feedback. We´re thrilled to hear that you found our location to be excellent and convenient, with accessible amenities like the elevator and two private entrances. We appreciate your kind words about the cleanliness and arrangement of the apartment, as well as the availability of A/C.
Your comments about the potential noise from the busy shopping street are duly noted. We appreciate your understanding in this regard, since being located in the heart of the city has its advantages and some disadvantages, but as the apartment has windows that isolate noise well, closing them will be enough to avoid any noise from outside.
Should your travels bring you back to the area, we would be delighted to host you again.
This is not a 1 bed flat. It is a studio. There is no bedroom, the bed is in the entrance hall behind the front door. I don’t know how this place had such a good rating. The balcony is not a balcony.. it is a Juliette. The flat was around €160 for the night but €210 was taken from my account. Shen I checked on booking. com there was an extra €52 (tax) in small print which I hadn’t noticed. Booking.com should make this extra payment clearer . The payment was not tax but cleaning?? When we booked into the apartment it was not clean. The bathroom was dirty with black hairs in the shower and sink. My wife went to put some rubbish in the bin and it was full from the previous client…. It stunk (goodness knows how long it had been there). When we complained to the host they apologised and said they would refund us the cleaning money (I have the message confirming this).That was 2weeks ago and now they are ignoring my WhatsApp. Verity disappointed with this place. Owe will not stay again and I wouldn’t recommend it
Réponse du service qualité
Dear Jonh,
Thank you for sharing your feedback regarding your recent stay. We appreciate your comments, and we´re sorry to hear that your experience did not meet your expectations.
We apologize if there was any confusion about the property´s layout. We strive to provide accurate descriptions on our website, and we do have information about the property´s layout and the cleaning fee clearly stated on our booking page.
We are also disappointed to hear about the cleanliness issues you encountered upon arrival. This is not in line with our standards, and we apologize for this oversight. We are pleased to hear that our host acknowledged this issue and promised a refund for the cleaning fee. Upon receipt of your comments we have taken the appropriate action and the reimbursement has already been made by us. We are sorry for the delay.
We appreciate your feedback and take it seriously as we continually work to improve our guest experience. We hope you might reconsider staying with us in the future, and we would be grateful for the opportunity to make it up to you.
Quality Department.
Réponse du service qualité
Estimada María:
Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.
Departamento de Calidad
Muy bien, en general. Muy acogedor y céntrico. La decoración espectacular!!!. Volveremos!! 🥰🥰
Réponse du service qualité
Estimada María,
Gracias por sus amables palabras resaltando la ubicación y las instalaciones de nuestro apartamento así como la decoración del mismo. Nos alegra saber que disfrutó de su estancia con nosotros, y esperamos haber superado con creces sus expectativas. Es un placer recibir a clientes como usted, y estaremos encantados de volver a servirles pronto para hacer su estancia aún más memorable.
Departamento de Calidad
Réponse du service qualité
Estimada Dalia:
Gracias por sus amables palabras y por compartir su experiencia. Estamos emocionados de saber que tuvo una estancia cómoda. Sería un placer darle la bienvenida de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Preston,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
none
Réponse du service qualité
Dear Yidong. Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.
Réponse du service qualité
Estimada Marina. Gracias por compartir su experiencia con nosotros. Pedimos sinceras disculpas por cualquier inconveniente que pueda haber encontrado durante su estancia. Sus comentarios son cruciales para que podamos mejorar nuestros servicios. Apreciamos mucho su comprensión y sus observaciones constructivas. Jose L.H. Campos Director de Calidad.
Réponse du service qualité
Dear Gwenaëlle,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Kelsey,
We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your oppinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Tim,
Thank you sincerely for selecting our apartment as your temporary home. We are truly grateful for your trust in us, and we hope that your stay was comfortable and enjoyable. We are excited about the possibility of hosting you again and providing you with another remarkable experience. Please know that we are committed to surpassing your expectations on every subsequent visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Jevina,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Natalie,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Rodrigo:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y del edificio con nosotros. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Tener que estar informando a una persona de mi hora esacta de llegada en varias ocasiones y después de tanta información tuvimos que esperar en la puerta con muchisimo frio a que llegara la chica. Que se retrasó en la hora que habiamos quedado. Tener descuento en parking, ya que el apartamento no cuenta con el, entendiendo que se encontraba en zona centro de la ciudad, esta bien, pero tener que estar despendiendo de una persona para que nos de los tickets a las 12 de la noche, no es de agradrado.
Réponse du service qualité
Estimada Isabel:
Agradecemos sus comentarios después de su reciente visita. Dado que siempre tratamos de mejorar, sus comentarios son cruciales para nuestro éxito futuro.
Hemos tomado nota de sus observaciones relacionadas con el servicio que recibió en el check in y nos disculpamos por la espera excepcional que experimentó a su llegada, haremos todo lo posible para mejorar en este aspecto nuestros servicios. Queremos hacerle llegar nuestras más sinceras disculpas por si ello hubiera podido causar algún inconveniente a usted y a sus seres queridos.
Apreciamos el tiempo que tomó para compartir sus preocupaciones, esperamos que nos de la oportunidad de ofrecerle un mejor servicio en un futuro.
Jose L.H. Campos
Director de Calidad
Se trata de un edificio entero lleno de aprtamentos turisticos. Ubicacion muy centrica. Capsulas de cafe incluidas.
cama de matrimonio en mitad del pasillo. Logistica para recoger la llave
Réponse du service qualité
Estimada Clara:
Le damos las gracias por hacernos llegar su opinión, que ha servido de ayuda para conocer los puntos en los que todavía podemos mejorar la experiencia de los que vienen a visitarnos y realmente esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a Granada.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimada Lucía:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Por decir algo, la cama no nos pareció del todo cómoda
Réponse du service qualité
Estimado José María:
Muchas gracias por alojarse con nosotros y por esta maravillosa reseña. Nos alegramos enormemente de que haya disfrutado de su estancia.
Jose L.H. Campos
Director de Calidad
La ubicación del apartamento era ideal. El apartamento muy bonito, limpio y bien decorado.
No me gustó que la habitación de matrimonio no estuviera separada de la cocina por ningún tabique. Y para mi, le faltaban dos cosas: manteles y trapos de cocina y secamanos. Por lo demás, todo perfecto.
Réponse du service qualité
Estimada Montava:
Gracias por esta maravillosa puntuación y las observaciones, ya que nos servirán para saber qué aspectos podemos mejorar aún para ofrecer mejores servicios a nuestros futuros clientes. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
localización perfecta y muy buena limpieza
Cobran extra por la llegada fuera de sus horarios y no hay habitaciones es un apartamento entero separado salón y cama por el pasillo de la cocina. Se oye ruido de la calle
Lattialla paljon hiuskarvoja.
Réponse du service qualité
Dear Pauli, thank you very much for taking the time to review your personal experience in our apartment.
We appreciate your higlights on our installations, and we are sorry about the imperfections in our services you describe in your comments. We always strive to guarantee high standards related to hygiene and cleanliness, we are aware that it is one of the most important aspects of the stay. For future occasions please do not hesitate to contact our team inmediately to point out any imperfections in our services.
We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija T.
Quality Department
Réponse du service qualité
Dear Frank, thank you very much for your valuable review.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
The host was very kind and helpful. The location was excellent.
Réponse du service qualité
Thank you very much for your positive feedback.
We are delighted that our superior location was a highlight of your stay, in addition to our helpful staff.
It was a pleasure to assist you on this occasion and we hope to meet you soon again.
Aija T.
Quality Department
Good staff, perfect location.
Small /40 cm/ balcony.
Réponse du service qualité
Thank you very much for choosing our apartment for your stay in Granada and for sharing your opinion, your feedback means a lot to us.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Julie, thank you very much for choosing our paartment fo ryour stay and for sharing your personal experience. We are delighted that our superior location was a highlight of your stay.
Next time you visit our city, we would love to have you stay with us again.
Aija T.
Quality Department
Réponse du service qualité
Thank you Roxana for your kind feedback and for sharing the highligh of your stay.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Spazio interno alla casa un po piccolo
Réponse du service qualité
Dear Marco, we are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience in our apartment and we would love for you to come back and enjoy more unforgettable days with us.
Aija T.
Quality Department
Muy bien situado para poder ir a cualquiera de los barrios de Granada. La decoracion es muy agradable. Se ve muy nuevo todo.
Réponse du service qualité
Queremos darle las gracias por haber elegido nuestro apartamento para su estancia en Granada y por compartir su experiencia. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar las expectativas.
Aija Teilane
Departamento de Calidad
Guste de la atención del personal, de la comodidad del apartamento, decoración y toda la accesibilidad y comodidades disponibles para nuestra estadia.
No gusté de la central del aire acondicionando, por dos dias estubo a 28 grados dentro del apartamento, estando incómodop ara dormir. De verdad que no contacte con el personal que administrava todo eso porque nis horários de vuelta al apartamento eran muy tarde, pero se resolvio en el momento d ela salida.
La ubicación, el apartamento estaba muy bien. Era muy acogedor
Lo que menos me gustó es que no se puede entrar con el coche para dejar las maletas y para colmo no hay ningún parking cerca. Tuvimos que coger un taxi para poder llegar al apartamento