Dúplex Plaza Nueva II Sevilla

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Was oke buth noth supper, special check out verry bad, no free bagage storage. On 10 minutes distend walking, For a luxier apartment in this price sigment, you have to give more better service, So this is realy poor!! Gr sjaak te baerts

Genteel Home: Thank you very much for taking the time to share your personal experience in our apartment.

Although we regret that we fell a little short of your expectations on this occation, we would like to take the opportunity to explain that our apartment is located in a residential building, therefore it is not possible to leave the luggage after the checkout, but of course our team is always available in order to assist you with all the neccessary information you may need and can suggest you the closest luggage storage places in the area.

Thank you for making us your choice accommodation in Seville and for your constructive criticism, we look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija Teilane
Quality Department

The apartment is in a very centrally located area. The apartment was immaculate and the beds were very comfortable. Communication with Esther was easy. We had a couple of small issues that were quickly and efficiently rectified

Genteel Home: Thank you very much for taking the time to leave us your feedback regarding your stay.
We are glad to know that you had a nice stay and we would like to thank you for pointing out the efficient service you received when reporting a minor issue in the apartment, we thank you for informing us immediately so we could intervene so you can fully enjoy your holidays.

We look forward to meeting you soon again.

Aija Teilane
Quality Department

Great location, everything worked well.

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Très réactive, communication très simple.

Impression d´être enfermés dans une boîte. Heureusement c´était juste pour dormir.
Proche du centre historique à pied et pas trop loin des commerces
Rien ne peut être amélioré dans le principal défaut de cet appartement qui est très sombre. Les photos sur internet sont trompeuses. Le faux jardin, la lumière déficiente. Aucune vue. La porte de la baie vitrée était cassée. Il ne faisait pas assez chaud, le chauffage ne marchait pas. Nous avons attendu la personne pour avoir les clés. Elle était gentille mais nous avions pris la précaution d´appeler 30 mn avant l´arrivée. Nous n´avons su qu´il s´agissait d´un rez-de-chaussée qu´après avoir payé. C´est malhonnête. Trop tard pour changer.

Genteel Home: Dear Beatrice, thank you for taking the time to give us your feedback.

We are sorry to hear that the apartment did not meet your expectations.
We understand your preference for brighter accommodation with more outside space area, however, the apartment you booked is a quiet property facing the indoor patio, offering a very calm and relaxing stay. For a future ocasion please do not hesitate to contact our Reservation department directy, so our team will guide you with the reservations process to make sure you book the apartment which suits the best your preferences.

Thank you once again for your review and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija Teilane
Quality Department

El piso tiene todas las comodidades, muy bonito y bien ubicado. Estuvimos en el mes de febrero y pasamos una estancia muy agradable.

Nice apartment in a great location. Everything is on your doorstep, the Cathedral, Real Alcazar, Bullring, river front and just across the bridge Triana and its market. Also a very good mini-market store just around the corner with everything you would need whilst self catering. Comfortable beds, good bathrooms and small but serviceable kitchen. Would recommend.

Super place. Central area and a good vibe around the main attractions. Apartment was clean, comfortable and very well equipped. We had a problem with upstairs shower but it was rectified promptly. Also there was a difficulty with the access gate to the building - suspect it was a replica key problem. Overall, we would definitely stay again.

Genteel Home: Dear Phil We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Regards

O apartamento estava muito bem localizado e tinha tudo o que era necessário para uma estadia confortável em família. ⁸

Genteel Home: Querida Isabel, le damos las gracias por compartir su opinión sobre su estancia en apartamento Plaza Nueva. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. Un saludo, Ana García, Dpto. de calidad

El alojamiento es GENIAL con mayúsculas, me ha encantado, es super amplio, super limpio, super cómodo, super moderno, super actual, super bien decorado.....MA RA VI LLO SO. Tiene AC en todas las estancias y calefacción para el invierno. Y además SUPER SUPER CÉNTRICO. La comunicación y el trato con ellos EXCELENTE. LO RECOMIENDO 100%

- El ruido nocturno de la calle, pero es algo lógicamente, ajeno a esta empresa.