Se trata de un apartamento reformado y amueblado con todo detalle, con materiales y mobiliario de calidad, muchos de ellos de diseño y hechos expresamente para este apartamento.
Es un apartamento duplex donde al entrar encontramos la cocina, independiente y totalmente equipada, el salón, amplio y muy confortable, con sofá-cama doble de 1,40 x 1,90 y un baño independiente. Desde el salón se accede también a un pequeño patio, fresco y con mucho encanto, totalmente privativo de la vivienda.
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Dúplex Plaza Nueva II Sevilla
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Respuesta del Departamento de Calidad
Estimado Sergio,
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirlo en un futuro cercano.
Saludos cordiales,
Departamento de Calidad
It´s a small, basic flat, but it worked just fine for us.
Respuesta del Departamento de Calidad
Dear Laura,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you.
Regarding the space, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site, also you can find this information in your booking confirmation when you make it.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future.
Warm regards,
Quality Department
Respuesta del Departamento de Calidad
Estimada Samantha,
Agradecemos sus comentarios sobre su reciente estancia en nuestro alojamiento. Nos alegra saber que encontró el lugar muy bonito, limpio y con una excelente ubicación cerca de los principales atractivos de la ciudad.
Lamentamos sinceramente los inconvenientes que experimentó con la conexión a Internet. Entendemos la importancia de contar con un Wi-Fi funcional, especialmente para aquellos que necesitan trabajar durante su estancia. Pedimos disculpas por cualquier molestia causada y agradecemos su comprensión. Queríamos puntualizar que no es la situación habitual en nuestros apartamentos y no encaja con nuestros altos estándares de calidad.
Hemos tomado nota de su feedback y trabajaremos diligentemente para resolver los problemas de conexión a Internet para futuros huéspedes.
Agradecemos que haya compartido su experiencia y esperamos tener la oportunidad de recibirle nuevamente para brindarle una experiencia mejorada.
Atentamente,
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Анна,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department
Ouvia-se bastante o barulho dos passos dos hóspedes que estavam no piso superior do alojamento.
Respuesta del Departamento de Calidad
Dear Miguel,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you.
We sincerely apologize for any disturbance caused by noisy neighbors; unfortunately, this is beyond our control. However, we understand the impact it can have on your experience and appreciate your understanding. We would like to emphasize that this is something unusual, and our commitment is to ensure the restful stay of our guests.
We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Simona, Thank you for your review. We´re glad to hear that the apartment had everything you needed for your short vacation. The cleanliness and the convenience of the location for exploring the city are aspects we appreciate. We apologize for the discomfort with the sofa bed, and we´ll consider your feedback to enhance comfort for future guests. We hope to host you again in the future.
Quality Department
El ruido de la planta de arriba y la incomodidad de las escaleras
Respuesta del Departamento de Calidad
Estimado Francisco Javier,
Agradecemos sinceramente por tomar el tiempo para compartir su experiencia en nuestro dúplex. Nos complace saber que apreció la localización y la calidad de nuestras instalaciones.
Lamentamos sinceramente cualquier inconveniente causado por el ruido proveniente de la planta superior y la posible incomodidad de las escaleras. Apreciamos sus comentarios, y queremos asegurarle que tomaremos medidas para abordar estos aspectos y mejorar la experiencia de nuestros huéspedes.
Es importante señalar que la información sobre la disposición del dúplex, incluyendo la presencia de escaleras, está disponible en nuestro sitio web antes de realizar la reserva. Sin embargo, entendemos que la claridad y la transparencia son fundamentales, y revisaremos cómo podemos mejorar la comunicación para evitar futuros malentendidos.
Valoramos profundamente su retroalimentación y esperamos la oportunidad de recibirlo nuevamente en el futuro, brindándole una experiencia más placentera y satisfactoria.
Departamento de Calidad.
Respuesta del Departamento de Calidad
Estimada María, Le agradecemos sinceramente por compartir sus comentarios positivos sobre nuestro apartamento. Nos complace saber que encontró el espacio impecable y atractivo. Quedamos a su disposición para cualquier necesidad adicional y esperamos poder brindarle una experiencia igualmente satisfactoria en el futuro.
Departamento de Calidad
It was a bit noisy at times.
Respuesta del Departamento de Calidad
Dear Caro-Beth,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay.
Regarding noise, although it depends a lot on external agents such as the time of the year, we will work to improve the insulation systems and ensure a noise-free stay for our future guests.
We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department
Lo mejor si ubicación sin duda. En pleno centro y a un paso de todo, vale Sierpes, Tetuán, El Salvador.
El sofá cama más incómodo que la medida. Además encima de la puerta de la entrada hay un tragaluz que cada vez que paga alguien por el portal se ilumina y resulta muy molesto para dormir.
Respuesta del Departamento de Calidad
Estimada Anabel,
Apreciamos mucho su comentario y estamos contentos de que haya disfrutado de la excelente ubicación de nuestro alojamiento.
Lamentamos que el sofá cama no haya sido tan cómodo como esperaba, y agradecemos su comentario al respecto para poder mejorar nuestros servicios para futuros clientes. Además, tomaremos en cuenta su observación sobre el tragaluz del portal para realizar también mejoras en este aspecto, y evitar que estas situaciones se repitan en el futuro.
Esperamos que, a pesar de estos inconvenientes, haya tenido una estancia agradable y consideramos su opinión valiosa para seguir mejorando nuestros servicios. Si decide alojarse con nosotros nuevamente en el futuro, estaremos encantados de recibirle y asegurarnos de que su estancia sea aún más cómoda.
Saludos cordiales,
Departamento de Calidad
Tudo. Conforto. Qualidade. Localização!
Internet
Respuesta del Departamento de Calidad
Dear Luiz,
Thank you for sharing your feedback on your recent stay with us. We greatly appreciate your positive comments, especially regarding our excellent location and the overall quality and comfort of our apartment.
However, we are concerned to hear about the issues you encountered with the internet during your stay. It is unusual for us to experience problems with our Wi-Fi, and we apologize for any inconvenience this may have caused. Your feedback is important to us, and we will conduct a thorough review of our internet connectivity to determine if any actions are necessary to ensure a consistent and reliable connection for our guests.
Thank you for choosing our apartment, and we hope to have the opportunity to host you again in the future, offering a more satisfactory stay with improved internet connectivity.
Warm regards,
Quality Department
Szuper elhelyezkedés, csendes, kényelmes ágyak.
Respuesta del Departamento de Calidad
Dear Gergő,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards,
Quality Department
Toiletten, Bad ohne ablüftung, und Fenster!
Respuesta del Departamento de Calidad
Dear Jürgen,
Thank you for taking the time to share your feedback about your recent stay with us. We´re pleased to hear that you found the apartment´s central location and cleanliness to be positive aspects of your stay.
We would like to clarify that, to ensure transparency, we provide detailed descriptions and photos of the apartment on our website, allowing our guests to have a clear understanding of the property´s features before making a reservation. This includes information about the bathroom´s layout, as you mentioned. We are really sorry for any misunderstanding you had about it.
Your satisfaction is crucial to us, and we hope you had an overall enjoyable stay. We hope to have the opportunity to host you again in the future
Warm regards,
Quality Department
Tous les matins , le bruit d´un portail motorisé
Respuesta del Departamento de Calidad
Dear Emilie,
We truly appreciate your choice to stay with us and for sharing your thoughts with us. We are delighted to hear that you found our apartment comfortable and our location convenient during your visit.
We apologize for the disruption caused by the noise of a motorized gate in the mornings. It´s important to note that we typically strive to provide our guests with a peaceful and tranquil environment. The noise you experienced is, unfortunately, external to our property and beyond our control.
Your feedback is valuable as it helps us maintain the quality of our accommodations and improve our services. We sincerely hope this isolated incident does not deter you from choosing us again in the future. Rest assured, we are committed to ensuring a serene and enjoyable experience during your next stay.
Thank you for choosing us as your accommodation provider.
Warm regards,
Quality Department
Apartamento muy completo, con todo lo necesario para pasar unos días en Sevilla. La situación es inmejorable en 5m andando te plantas en la Giralda/Catedral, Sierpes, Guadalquivir. La atención al cliente de la gestión de los apartamentos es de 10, muy amables y atentos en todo, te facilitan un número de teléfono con WhatsApp para contactar las 24h y te hacen un cambio de sábanas y toallas a mitad de semana.
Por poner una pega, el sofá del salón que estéticamente queda perfecto, pero es algo incómodo ya que se hunde.
Respuesta del Departamento de Calidad
Querido Daniel,
Agradecemos mucho tus comentarios sobre el apartamento.
Nos alegra saber que encontraste el apartamento completo y con todo lo necesario para disfrutar de tu estancia en Sevilla. Además, nos complace que la ubicación haya sido de tu agrado y que hayas podido disfrutar de las atracciones cercanas con facilidad.
Lamentamos mucho que hayas experimentado incomodidad con el sofá del salón. Agradecemos que nos hayas informado de esto, ya que tu opinión es muy importante para nosotros. Tomaremos medidas para abordar este tema y asegurarnos de que nuestros huéspedes tengan una experiencia cómoda en todas las áreas del apartamento.
Gracias por tu comprensión y por brindarnos la oportunidad de mejorar. Esperamos que, a pesar de este inconveniente, hayas tenido una estancia agradable en general. Si decides visitarnos nuevamente en el futuro, haremos todo lo posible para asegurar que tu estancia sea aún mejor.
Saludos cordiales,
Director de Calidad
Respuesta del Departamento de Calidad
Querida Lorena,
Gracias por elegir nuestro apartamento para su reciente estancia. Apreciamos enormemente su opinión y esperamos que hayas tenido una experiencia maravillosa. Fue un placer hospedarle y sería un honor darle la bienvenida nuevamente en un futuro cercano. Su satisfacción es nuestra máxima prioridad y esperamos tener la oportunidad de servirle nuevamente pronto.
Saludos cordiales.
Jose L.H. Campos
Director de Calidad
La canapé lit était complètement affaissé et l’espace salon était très petit comparé aux photos sur le site
Respuesta del Departamento de Calidad
Dear Lamia,
We appreciate your feedback and the opportunity to address your concerns about your recent stay in our apartment. Your comments are essential to us, as they help us continually improve our offerings and services.
We apologize for any confusion that may have arisen due to the grouping of multiple apartments on our main site. We understand how this can lead to misunderstandings, and we are actively working on providing clearer information to avoid such issues in the future. We sincerely regret any inconvenience this may have caused.
We understand that the sofa bed´s condition and the lounge area fell short of your expectations. We take this feedback seriously and apologize for any discomfort you experienced. We want to assure you that we are committed to providing the best possible experience for our guests.
We appreciate your understanding that Lucía, our team member, explained the situation in person. However, we acknowledge that the concerns persisted the next day. To address this, we took additional steps to clarify the situation. We provided screenshots to further illustrate the apartment´s layout and dimensions, and we re-sent the confirmation email detailing all the relevant information about your reservation.
We are disappointed that our attempts to clarify the situation and provide context did not meet the desired outcome. We genuinely care about your satisfaction and apologize for any frustration this may have caused. Please know that your feedback has spurred us to improve our communication and information sharing.
Thank you for choosing our apartment for your stay. We hope that you will consider staying with us again in the future, giving us another chance to provide you with a more comfortable and accurate experience. If you have further insights or suggestions, please feel free to share them. We are dedicated to making your next visit an improved one.
Kind regards.
Jose L.H. Campos
Quality Department Manager
NA
Respuesta del Departamento de Calidad
Dear Maria Dolores,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Rafael,
Muchas gracias por tu amable comentario. Nos alegra saber que disfrutaste del apartamento y su céntrica ubicación. Esperamos verte de nuevo pronto.
Un saludo.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Shahid, thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preferred apartment.
Jose L.H. Campos
Quality Department Manager
The door lock can be tricky to open for Americans who are not used to European locks. Make sure you ask the host to show you how to use the keys on both the apartment door and the main door to the building. The main building door had a very sticky lock which was troublesome.
Respuesta del Departamento de Calidad
Dear Benjamin,
Thank you for your valuable feedback. We sincerely apologize for any inconvenience you experienced with the door locks. We appreciate your positive comments about the location near the city center, and quiet neighbors. Your satisfaction is important to us, and we hope to welcome you back soon.
Jose L.H. Campos
Quality Department Manager
The door lock can be tricky to open for Americans who are not used to European locks. Make sure you ask the host to show you how to use the keys on both the apartment door and the main door to the building. The main building door had a very sticky lock which was troublesome.
Respuesta del Departamento de Calidad
Dear Benjamin,
Thank you for your valuable feedback. We sincerely apologize for any inconvenience you experienced with the door locks. We appreciate your positive comments about the location near the city center, and quiet neighbors. Your satisfaction is important to us, and we hope to welcome you back soon.
Jose L.H. Campos
Quality Department Manager
Los escalones crujían un poco al subir.
Respuesta del Departamento de Calidad
Estimada Rosa:
Nos complace saber que disfrutaron de su estancia en nuestro apartamento y agradecemos sus comentarios detallados. Estamos comprometidos a ofrecer una experiencia excepcional a nuestros huéspedes y siempre nos alegra saber que lo estamos logrando. Esperamos darles la bienvenida de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Françoise,
We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Aashrit,
Thank you for taking the time to leave a review of your stay at our apartment. We are thrilled to hear that you had a great experience and that our team made your stay memorable. We apologize for any inconvenience caused during your stay and appreciate your feedback as it helps us to improve. Thank you again for your review, and we hope to see you again soon.
Jose L.H. Campos
Quality Department Manager
La ubicación es excelente.
El sofá cama es muy incómodo. El colchón es muy fino y te clavas la estructura metálica. Nada recomendable
Respuesta del Departamento de Calidad
Estimada Inma:
Ante todo, agradecerle por habernos elegido para su estancia en Sevilla y por dejarnos este comentario. Lamentamos que el sofá cama no haya sido de su agrado. Tomamos nota para mejorar los servicios que ofrecemos. Sin embargo, nos agrada que la ubicación en pleno centro de Sevilla haya sido de su conveniencia. Esperamos nos dé la oportunidad de hospedarle de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Invitation to the local restaurant unusable, better don´t do that. Terrace also unusable. Anyway this didn´t impact on our stay at all.
Respuesta del Departamento de Calidad
Dear Stevan,
Thank you for choosing us and for writing this review. It seems that some aspects of your stay were not up to our usual standards. Please accept our most sincere apologies for the inconveniences that you describe. We hope you will give us the opportunity to show you our real level of hospitality in a future stay to recover your trust in us.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Evan,
Thank you for choosing us and for writing this review. It seems that some aspects of your stay were not up to our usual standards. Please accept our most sincere apologies for the inconveniences that you describe. We hope you will give us the opportunity to show you our real level of hospitality in a future stay to recover your trust in us.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Nicky,
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Claire:
Estamos encantados de que haya disfrutado de su estancia con nosotros. Gracias por elegirnos para su visita a Sevilla. Esperamos poder darle la bienvenida de nuevo muy pronto.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Beatrix, Thank you for the review and construcitive criticts of our apartment. They help us to understand how our guests experience their stay with us. We are happy to know that you enjoyed the location of the apartment, as well as the overall experience. We look forward to hosting you again in the near future.
Jose L.H. Campos
Quality Department Manager
WiFi did not work most of the time. It doesn´t work during the day and in the evening it is very slow or non-existent. The kitchen was poorly equipped. Very basic kitchen equipment, toaster is bad. No basic ingredients, no kitchen towels or cleaning products. The sofa bed is very uncomfortable as a bed that I don´t think it should be counted as a bed. We enjoyed our stay but if the above facilities were better it would have been 5 stars.
Respuesta del Departamento de Calidad
Dear Chui Ling,
The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review.
We would like to thank you for the review you shared following your recent visit and are delighted to read that you enjoyed the apartment, its location and decoration.
In addition, we also thank you for the constructive feedback you have communicated us on your review. It is through reviews like this that we can learn on which aspects we can still improve to provide an excellent service.
We hope you had a pleasant journey back home and we look forward to welcoming you again in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Sara, thank you for your valuable feedback. We are glad to know that our prime location was a highlight of your stay and the apartment met your expectations.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Really nice small apartment, very clean and well decorated. Great location and nice building outside too.
Quite small kitchen, bad if you intend to cook a lot.
Respuesta del Departamento de Calidad
Dear Carolina, thank you very much for choosing our apartment for your stay. We are glad to know you had a pleasant stay, and we highly appreciate your constructive feedback.
We certainly hope you will give us the opportunity of welcoming you back in the near future.
Aija T.
Quality Department
Er waren werkzaamheden buiten het appartement daardoor konden we niet veder uitslapen.
Respuesta del Departamento de Calidad
Dear Hichame, thank you very much for taking the time to share the highlights of your stay with us. We are glad to know that you had a pleasant stay, and we are sorry for any inconveniences caused by constructive works, which are unfortunately our of our control.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear José, thank you for your positive rating of our apartment. We are delighted to see that you enjoyed your time with us. We certainly hope you will give us the opportunity of welcoming you back in the near future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Estimada Susana, gracias por tomarse el tiempo para valorar su estancia. Apreciamos tanto la amabilidad como la honestidad, sus comentarios nos ayudan a entender como nuestros huéspedes disfrutan de su estancia continuamente ofrecer la mejor calidad de nuestros servicios.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Thank you Aneuri for your kind review. We are glad to know that we were able to match your holiday expectations and hope to see you again on other occasion in the future.
Aija T.
Quality Department
Emplacement exceptionnel très bel appartement avec duplex
Respuesta del Departamento de Calidad
Dear Mourad, we appreciate your kind feedback and we look forward to serving you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for taking the time to review your stay and share the highlights of your personal experience in our apartment.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
It was a pleasure for us to assist you during your time in Seville and we hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Jean thank you for your positive review, it has been a pleasure for us to read it and we look forward to serving you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you Samuel for your kind feedback. We are glad to know that you had the opportunity to experience our exceptional hospitality and you had a memorable stay.
We hope to see you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Edward, thank you very much for taking the time to reveiw your stay.
We hope to meet you in near future again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Kyra, we are very thankful for your detailled comments about the apartment and its excellent location. We also appreciate your kind words about the service you received from our team.
Hope to meet you soon again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you Kristin for your positive review. We hope to meet you soon again.
Aija T.
Quality Department
Volveremos a alquilar con vosotros!
Respuesta del Departamento de Calidad
Estimado Luis Sebastián, muchas gracias por elegir nuestro apartamento para su estancia en Sevilla y por sus críticas constructivas.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Thank you very much for taking the time to share your personal experience in our apartment.
Although we regret that we fell a little short of your expectations on this occation, we would like to take the opportunity to explain that our apartment is located in a residential building, therefore it is not possible to leave the luggage after the checkout, but of course our team is always available in order to assist you with all the neccessary information you may need and can suggest you the closest luggage storage places in the area.
Thank you for making us your choice accommodation in Seville and for your constructive criticism, we look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for taking the time to leave us your feedback regarding your stay.
We are glad to know that you had a nice stay and we would like to thank you for pointing out the efficient service you received when reporting a minor issue in the apartment, we thank you for informing us immediately so we could intervene so you can fully enjoy your holidays.
We look forward to meeting you soon again.
Aija Teilane
Quality Department
Proche du centre historique à pied et pas trop loin des commerces
Rien ne peut être amélioré dans le principal défaut de cet appartement qui est très sombre. Les photos sur internet sont trompeuses. Le faux jardin, la lumière déficiente. Aucune vue. La porte de la baie vitrée était cassée. Il ne faisait pas assez chaud, le chauffage ne marchait pas. Nous avons attendu la personne pour avoir les clés. Elle était gentille mais nous avions pris la précaution d´appeler 30 mn avant l´arrivée. Nous n´avons su qu´il s´agissait d´un rez-de-chaussée qu´après avoir payé. C´est malhonnête. Trop tard pour changer.
Respuesta del Departamento de Calidad
Dear Beatrice, thank you for taking the time to give us your feedback.
We are sorry to hear that the apartment did not meet your expectations.
We understand your preference for brighter accommodation with more outside space area, however, the apartment you booked is a quiet property facing the indoor patio, offering a very calm and relaxing stay. For a future ocasion please do not hesitate to contact our Reservation department directy, so our team will guide you with the reservations process to make sure you book the apartment which suits the best your preferences.
Thank you once again for your review and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Dear Phil We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Regards
Respuesta del Departamento de Calidad
Querida Isabel, le damos las gracias por compartir su opinión sobre su estancia en apartamento Plaza Nueva. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. Un saludo, Ana García, Dpto. de calidad