Descubra este espectacular apartamento de lujo en Marbella, ideal para quienes buscan confort, amplitud y una excelente ubicación. Con tres elegantes dormitorios, tres baños completos, terraza privada, piscina comunitaria abierta todo el año, plaza de parking y acceso adaptado para personas con movilidad reducida, esta propiedad ofrece todo lo necesario para unas vacaciones perfectas en la Costa del Sol.
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Apartamento Jardines del Principe
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Nothing really just some smaller issues to mention. We booked a garage space which was offered with the apartment, but the request did not get registered, so we had to ask for this again on arrival. The host was quick in arranging it though. The apartment has 3 rooms but we only received 1 key, which was not ideal, but we were told the apartment has been recently taken over by the owner, so I guess they were just not fully prepared yet. A private elementary school was across the road from the terrace and children were a bit noisy at times, but it did not really bother us and would not keep us from going back.
Respuesta del Departamento de Calidad
Dear Barbara,
We sincerely thank you for taking the time to share your experience. We are pleased to know that you enjoyed the space, comfort, and amenities of the apartment, as well as its location in an elegant area near the sea. We are also glad to hear that you found the facilities, such as the terrace, pool, and 24-hour garage, useful.
We regret that some aspects of your stay did not fully meet your expectations. Regarding the parking, we apologize for the initial inconvenience, but we are pleased that our customer service team was able to resolve it quickly and efficiently. In terms of external noise, we understand that certain external factors, such as the proximity of a school, can occasionally be inconvenient. Nonetheless, we will review our soundproofing system to ensure it provides the appropriate level of insulation. Additionally, we appreciate your understanding in this regard.
We deeply value your feedback regarding the keys and other aspects mentioned, as they provide us with a valuable opportunity to continue improving and ensuring excellence in the experience of our guests. Once again, we thank you for your comments and look forward to the privilege of welcoming you again on a future occasion.
Quality Department
Respuesta del Departamento de Calidad
Dear Anneli,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Quality Department.
Respuesta del Departamento de Calidad
Dear Jamie,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Quality Department.