Zacatín 201 Apartment

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Ubicación perfecta y la amabilidad de Montse que es la persona que trabaja en los apartamentos.
Para 3 personas adultas el tamaño del aparmento queda un poco justo.

Genteel Home: Estimada Marta, muchas gracias por elegirnos y por compartir su opinión sobre su estancia con nosotros.
El equipo es nuestra mayor fortaleza, por lo que estamos encantados de que el servicio que recibió haya sido lo más destacado de su estadía y esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.

Aija T.
Departamento de Calidad

We had a great welcome, and always quick and prompt replies, the space is really well situated, cannot recommend it enough.

Genteel Home: Thank you Sandra for your kind review. Thank you for taking a moment to highlight our great location and exceptional service. It would be a pleasure to welcome you back anytime you plan a visit to Granada.

Aija T.
Quality Department

Place is clean, comfy and cosy. It’s what we needed.
Soundproof and blackout room

Genteel Home: Dear Jocelyn, thank you very much for your kind feedback, we are delighted that the apartment met your expectations and you had a comfortable stay with us.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Amazing location, very clean and the best value! Great communication with the host too!

Genteel Home: Thank you Mario for sharing your personal experience in our apartment. We appreciate the highlights of your stay with us and hope to meet you soon again.

Aija T.
Quality Department

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Great place , lovely service & so well looked after ….many thanks!

Perfecto, precioso y muy bien situado.
Todo perfecto. Un apartamento muy bonito situado en pleno Zoco. Puesto con mucho gusto. Impecable de limpieza. Con todo lo necesario y algún detalle de cortesía. El trato inmejorable. Gracias por todo.
Por poner algo, las almohadas son demasiado bajas para nuestro gusto.

Genteel Home: Agradecemos sus comentarios después de su estancia. Dado que siempre tratamos de mejorar, sus comentarios son cruciales para nuestro éxito futuro.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.

Aija T.
Departamento de Calidad

The location is best you can get in Granada. The flat is new you renovated - well isolated and dark in the morning. We loved everything.

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Noisy environment, very central Beautifully finished and lovely furniture, apart from the sofa bed which folds out into two quite firm singles Balcony overlooks a busy high-street with shops but a busy walkway to bars etc, the sound amplifies as a result We had noisy neighbours in the building connected and on the apposite balconies during the night, perhaps part of that is the late Spanish culture The people inside the building were noisy too in the morning, the bedroom connects to a light well shared with the other 7 apartments so the sound was coming from their apartments up to ours. Noisy family with children On the last morning of our three nights they set off the fire alarm and it was loud from 7:30am-8am, perhaps we were unlucky but regardless this isn’t a peaceful tranquil place, neither of us slept well any on the nights. Perhaps better if your looking for atmosphere and are use to noise You walk out the front door into the little alley ways full of middle eastern inspired stalls and beautiful tiles and decor. It’s a stones throw from a charming square full of restaurants and bars and a historic fountain Hosts were lovely, friendly and helpful but when I return I’ll seek somewhere further away from the action

Genteel Home: Dear Harry, thank you very much for your feedback.
Although it seems that some aspects of your stay did not meet your expectations, we really appreciate your comments. Thank you for highlighting our teams´ efforts to help our guests.
Regarding the noise, we would like to point out that the apartment has soundproof windows, but unfortunately there are some aspects which are out of our control. We are sorry for any incoveniences you experienced during your stay.

We hope to have the opportunity to host you in near future again and exceed your expectations.

Aija Teilane
Quality Department

Noisy environment, very central Beautifully finished and lovely furniture, apart from the sofa bed which folds out into two quite firm singles Balcony overlooks a busy high-street with shops but a busy walkway to bars etc, the sound amplifies as a result We had noisy neighbours in the building connected and on the apposite balconies during the night, perhaps part of that is the late Spanish culture The people inside the building were noisy too in the morning, the bedroom connects to a light well shared with the other 7 apartments so the sound was coming from their apartments up to ours. Noisy family with children On the last morning of our three nights they set off the fire alarm and it was loud from 7:30am-8am, perhaps we were unlucky but regardless this isn’t a peaceful tranquil place, neither of us slept well any on the nights. Perhaps better if your looking for atmosphere and are use to noise You walk out the front door into the little alley ways full of middle eastern inspired stalls and beautiful tiles and decor. It’s a stones throw from a charming square full of restaurants and bars and a historic fountain Hosts were lovely, friendly and helpful but when I return I’ll seek somewhere further away from the action

Newly renovated apartement, cozy furnishing and well equiped kitchen. We had a great stay and were happy to be so close to everything: great restaurants and bars, shopping, the old city (Albaycín) and the Alhambra! Although being located in one of the popular shopping streets it was very quiet at night!

Genteel Home: Dear Caroline, it was a pleasure for us to host you and your family.

We highly appreciate the time you took to leave us this positive review and we are glad that the excellent location of the apartment was a highlight of your stay.

Hope to have the opportunity to meet you soon again.

Aija Teilane
Quality Department

L’essentiel n’y est pas !!!
l’emplacement
la literie trop petite pour 2 personnes et très inconfortable à cause d’un matelas de mauvaise qualité

Genteel Home: Dear Eric, thank you very much for your feedback.

We are glad to know that you enjoyed the excellent locaton of the apartment, and we are sorry to read that the bed did not meet your expectations, but we would like to take this opportunity to inform you that the beds are very new, and the bedding is addapted to the bed size. Anyway for the future occassion please do not hesitate to contact our team to point out any imperfections you found in the apartment, we will be glad to assist you.

Once more we thank you for sharing your experience with us and we hope to have the opportunity to meet you in near future again.

Aija Teilane
Quality Department

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La ubicación es perfecta, apartamento muy nuevo,tiene de todo y con mucho gusto. El trato super amables. Repetimos sin duda.

Genteel Home: Muchas gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.
Esperamos poder servirle de nuevo pronto.

Aija Teilane
Departamento de Calidad

Roberto’s place is, in so many respects, perfect. If we could give a 6 for location, we would. The apartment is stylish and comfortable. Even the bed treated our road-weary backs well. The price was right, and overall we had a lovely stay here. Should you choose to stay here, please be prepared that most toiletries and kitchen basics that we have come to expect from airbnb hosts were not provided. For our visit there were no washcloths, no back-up towels, no shower gel, shampoo, conditioner or lotion. No pepper, oil, initial packets of coffee or basic cleaning supplies were provided. There were only 6 hangers for us in the closets. We bought 16 more (you’re welcome). We also found communication with the host to be sluggish and ultimately non-responsive. With those caveats in mind, we would still recommend a stay at this place.

Genteel Home: Dear Alan & Julie, thank you for taking the time to give us your feedback. We really appreciate it.

We are glad to hear that our comfortable and perfectly located apartment helped to make your stay a memorable one, and we are sorry that still some aspects of the stay did not meet your expectations. Reviews like yours give us an opportunity to address areas of improvement.

We look forward to having the opportunity to serve you again in the future.

Aija Teilane
Quality Department

Ubicación en el corazón de Granada. Un placer haber podido pasar estos días ahí.

Gran estancia en Granada, el apartamento está muy bien equipado y mejor ubicado. En el corazón histórico de la ciudad, con todas las facilidades alrededor. La casa muy bonita, agradable y la estancia fantástica.

Genteel Home: Muchas gracias por compartir su experiencia en nuestro apartamento y por destacar la belleza y comodidad de la propiedad. Es una gran recompensa saber que nuestros huéspedes se llevan algunos recuerdos inolvidables de su estancia con nosotros.

Aija Teilane
Departamento de Calidad

Geweldig!!
Top locatie en super leuk en goed Apartment.

Genteel Home: Thank you for making us your choice apartment and for your feedback regarding your stay with us.
We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija Teilane
Quality Department

La decoración, la limpieza, la ubicación, Elvira encantadora… todo perfecto. Sin duda repetiremos !!

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