This magnificent apartment combines style and comfort with a privileged location in the picturesque neighborhood of Santa Cruz, ideal to enjoy an unforgettable stay, in the best sense of the word, in Seville. Show more
JUN 2022
10
It is just as described! Great location near to a lot of restaurants, museos de Flamenco and other walking distance points of interest. Communication with Esther is great, she replies fast and the flat has everything you’ll need like washing machine and detergent to do your laundry if needed and a hair dryer!
Genteel Home:
Dear Gabriela, thank you for taking the time to give us your valuable feedback. We are delighted to read that we were able to match your holiday expectations and we look forward to serving you again soon.
Aija T.
Quality Department
JUN 2022
9.3
Great location and check-in experience. Very helpful and responsive.
Genteel Home:
Thank you Carl for your feedback. We are glad to hear that you experienced our exceptional hospitality, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
MAY 2022
9.3
Bien
Genteel Home:
Gracias Bertha por su tiempo en compartir su experiencia y nos encantaría que volviera a nuestro apartamento en un futuro.
Aija T.
Departamento de Calidad
MAY 2022
10
Coziest Stay in Sevilla
We absolutely loved our stay at this location! The apartment felt like home. Apartment is fully equipped for your stay, the kitchen has everything you need to prepare your daily meals, plus a coffee maker and a dishwasher. Also, it has a washer and a drying rack. I would definitely be returning to Sevilla and consider this apartment for a long stay. Located in a quiet neighborhood but close to everything of interest in the area. They accommodated us for an earlier check in which was an absolute PLUS!! Can’t recall the name of the person that met us to check us in but she was absolutely wonderful! She gave us the greasiest recommendations for the area.
Genteel Home:
Dear Irina, thank you for sharing your personal experience in our apartment.
We are glad to know that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a memorable experience. Thank you very much for highlighting it.
We hope to have the opportunity to assist you in near future again.
Aija T.
Quality Department
MAY 2022
9
Recomendo
Localização, limpeza. Espaçoso.
Na cozinha faltavam toalha de mãos, pano de loiça, pegas para quentes, esponja para loiça.
Genteel Home:
Thank you António, for your feedback regarding your stay with us and you kind comments on how we can improve our services.
We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
APR 2022
9
centrally located, comfortable apartment in Seville
mostly everything, including location, facilities, checkin by host etc but the best thing was the bed and mattress. so so so comfortable.
they could have more shampoo and also add conditioner and toothpaste. that’s about it! everything else was great.
Genteel Home:
Thank you very much for choosing our apartment for your stay and for sharing your personal experience.
We appreciate your highlights on the comfort of our apartment and its location.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
MAR 2022
9.7
Reallly enjoyed staying at Esther’s space. The place was very, very clean and even better than photos. The location is great and is ample space. Would absolutely recommend
MAR 2022
9
La ubicacion,muy centrico
La ducha ,poca presion
MAR 2022
9.3
Buena estadía!
FEB 2022
10
Great place, clean and well decorated. Right in the heart of the old town, everything is 5-10 walking away. Perfect service by Esther and team.
FEB 2022
10
Apparemment très bien situé, en plein centre de Séville. L’appartement est spacieux, calme et très confortable. L’appartement est un peu sombre en hiver.
FEB 2022
7.7
Appartement assez grand mais sombre , peu de lumière du jour. La douche n’était pas très chaude. Nous avons eu des odeurs d’égouts dans les parties communes de l’appartement qui entraient dans l’appartement. Sinon bien placé pour visiter Séville à pied.
Genteel Home:
Thank you for taking the time to leave us your feedback regarding your personal experience during your stay with us. We are glad to hear that you enjoyed the central location of the apartment, and we are sorry to hear that some aspects of the stay did not meet your expectations. We are sorry for any inconveniences or imperfections. For a future occasion please do not hesitate to contact our team, so we will do our best to offer you the most comfortable stay.
Thank you for choosing our apartment and we hope to meet you in near future again.
Aija Teilane
Quality Department
FEB 2022
8.7
This was an amazing apartment in the city center of Sevilla. We definitely enjoyed our stay but expected a little better from a super host. The host didn’t reply to us about parking(we enquired about parking and she snubbed us) we lacked a few things in the kitchen but after we enquired she replied we should contact the check in team. There was an issue with power it went off automatically every other hour. I’d suggest the host puts the direct contact the check in team to deal with any issues or questions since she seem not to have time to communicate with the guests when needed. Overall nice apartment,in the heart of the city.
Genteel Home:
Dear Eric, thank you very much for your feedback, your constructive insights are appreciated.
We are very sorry if you did not feel supported in any aspects during your stay. We would like to take the opportunity to point out that our checkin team does contact all the guests prior their arrival in order to provide all the neccessary information, and also during the stay the contact number is available for any assistance our guests may need. We do our best to offer a caring and personalized service giving all the possible solutions to make sure our guests fully enjoy their stay. We are very sorry if on this occation we did not meet your expectations.
We would like to thank you for choosing our apartment on this occation and hope to have the opportunity to host you in near future again.
Aija Teilane
Quality Department
JAN 2022
9.3
Wonderful location on a quiet street! Just a short walk to all points-of-interest, tapas bars, and restaurants. The apartment is very nice and well-appointed and the beds are comfortable. We stayed here for a month, so it was great to have a full kitchen and laundry. The only down side is that the apartment gets very little natural light. The front room has two large windows, but the bedrooms don´t really get any sunlight. This is great for sleeping but, if like us, you have two people working during the day, with remote meetings, only one person gets any light. But, if you don´t need to spend your days inside, then we highly recommend this apartment!
NOV 2021
9.7
Very clean and comfortable with plenty of space for a family. Bedrooms are quiet and can be made very dark for good sleeping especially when jet lagged. Super helpful host. Apartment is in a perfect location for seeing the sights of Seville!
Genteel Home:
Thank you very much for sharing this great review of your stay with us. We are thrilled to read that you have enjoyed your stay and we were able to match your expectations.
We hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
SEP 2021
10
Eine traumhafte Wohnung! Wir sind zu fünft gereist und sind super zufrieden gewesen mit der Lage, der Einrichtung und der Sauberkeit der Unterkunft. Ein paar kleine Mankos gab es schon, aber keine, die einen Punktabzug geben würden: im Badezimmer und in den Schlafzimmern gab es immer wieder Ameisen - das zwar unschön, aber halb so schlimm. Wenn man im Wohnzimmer auf der Couch geschlafen hat, war es schon recht laut, sobald ein Auto durch die Straße gefahren ist, Menschen sich draußen unterhalten haben oder Leute durch das Treppenhaus gelaufen sind - da darf man nicht zu geräuschempfindlich sein. In den Schlafzimmern war es hingegen sehr ruhig. Die Lage ist super, man kommt zu Fuß an viele Sehenswürdigkeiten - unsere Empfehlung: mit den E-Scootern kommt man wirklich sehr schnell an alle Orte. Ausstattung war auch super - es hat uns an nichts gefehlt. Die Dame, die uns nach Mitternacht in Empfang genommen hat, war ebenfalls sehr freundlich und hat uns alle Fragen beantwortet. Die Kommunikation mit Esther generell war immer schnell und zuverlässig. Gerne wieder und klare Weiterempfehlung :)
AUG 2021
9.3
Sitio correcto para visitar Sevilla .Buena relacion calidad precio
Genteel Home: Estimado Eduard, gracias por tu comentario y por compartir tu experiencia con nuestros usuarios. Un saludo
AUG 2021
10
Impecable tanto la ubicación cm el apartamento... Maravillosa opción en Sevilla
AUG 2021
8.8
MAR 2021
10
Estuvimos alojados en este piso un poco más de un mes y hemos estado muy a gusto. Es moderno y reúne todos los requisitos que buscábamos : céntrico, en uno de los mejores barrios de Sevilla (no puede estar mejor ubicado), bien insonorizado (no se oyen ruidos de la calle ni de vecinos), camas cómodas, está muy bien equipado y no echamos nada en falta (la cocina por ejemplo tiene de todo y en cantidad : cubertería, utensilios, todos los electrodomésticos necesarios, etc). Tiene calefacción y aire acondicionado centralizado moderno que llega a todas las habitaciones (esto es algo que pocos pisos en Sevilla ofrecen). Además, los cuartos de baño están renovados y la presión de las duchas es perfecta. Por último destacar que la conexión a Internet es muy rápida y llega a todas las habitaciones. Esther, Fátima y Reyes nos atendieron muy bien y estuvieron disponibles durante toda nuestra estancia. Volvería a reservar este piso sin ninguna duda!
MAR 2020
8.3
El agua para la ducha, el apartamento tenía dos baños, pero no se podían duchar 2 pq no había agua, además el agua caliente tardaba mucho en salir.
FEB 2020
10
Me gustó la decoración, la ubicación, la limpieza. Repetiré seguro.
FEB 2020
10
Comfy airbnb in the center of Sevilla! Would 100% recommend to others.
FEB 2020
10
Very good trip. Thank you
JAN 2020
10
This is a comfortable, well appointed space in a compelling location
JAN 2020
10
We spent a good time in the apartment. It was comfortable, good space. The living room is a bit on the small side, the beds were comfortable, bedding of a good quality. the bedrooms are quiet as they are at the back, the central heating was efficient (travelled in December) . The flat was equipped with water, milk, pastry and muffins, very nice touch especially for someone arriving late at night. Very good location. Would definitely stay there again.
DEC 2019
8.5
The place is in historic part of Seville. It is very walkable to many landmarks, shops and restaurants. Pictures are exactly of what is available, and there are plenty of amenities. One issue is that the windows are not properly sealed, so noise and smoke permeate the apartment especially at night. Also, there is a late check in fee 30 euros, and we were told this in advance. Which was fine, but 30 euros for 15 minutes or so late is a bit steep. However, it would be helpful if we were told that taxis in Seville do not carry more than 4 people. I wish someone told us this in advance so I could have made arrangements ahead of time for me and my family (young kids), instead of scrambling to find transportation + be charged late fee. Not a super warm welcome to Spain, but otherwise fine.
Genteel Home: Thank you for your review. Of course, we will check the windows of the apartment in order to improve. As you said, the charge of 30 euros for late check out is informed in advance due our check in time take place from 15:00 to 21:00. On the other hand, we have a taxi service that you can arrange in advance if you need it. Anyway, we hope that you had a nice stay and you could enjoy the location and the city. Fátima - responsable de calidad de Genteel Home
DEC 2019
10
A great apartment. Great location. Perfect.
NOV 2019
10
The place was extremely clean, in an excellent location, very comfortable and hospitality/communication was exceptional! Walkable to everything. The team went above and beyond to help get tickets, answer questions and ensure we had an exceptional trip. Highly recommend!
SEP 2019
9.3
I liked that I got the apartment I booked and it was the same as the photos. Cool temperature even at the end of July and central location.
JUL 2019
10
Ottimo soggiorno, consigliato!
L’appartamento è pulitissimo, dotato di tutti i servizi, la posizione è ottima!!! Nessun problema con il riscaldamento dell’acqua!
JUL 2019
9.5
A fantastic apartment for a short stay in Seville.
Lovely apartment in centre of Seville . Easy to walk to most places
APR 2019
8.8
Ottima posizione e ben attrezzato
Ottima la posizione, appartamento spazioso, ben arredato e ben attrezzato.
Purtroppo l´acqua della doccia di uno dei due bagni era fredda, e non siamo riusciti in nessun modo a farla scaldare. Essendo in cinque, avremmo preferito poter utilizzare i due bagni.
MAR 2019
10
Super clean, excellent location and very quiet. Lots of great cafes and restaurants nearby, and the lounge space is great for relaxing. A great base for exploring Seville.
NOV 2018
10
Todo muy bien acondicionado Trato amable
NOV 2018
10
Apartment is in perfect location for exploring the city, everything is in walkable distance from the apartment. Place was super clean well equipped and well designed with nice touches. We were 8 people and we had enough private space for everyone. Overall we enjoyed our stay very much!
NOV 2018
10
Precioso apartamento, muy amplio. Ubicacion inmejorable
NOV 2018
10
Adorable, comfortable, great light and beautiful spaces everything we hoped for and more at Genteel´s place. Best of locations, has everything literally at one block away on any direction. Best tapas for dinner at Alfalfa!! Enjoy this place as I did!!
NOV 2018
10
Repetiremos. La ubicación. Limpieza. Amabilidad del personal. El apartamento precioso y muy nuevo. Me gustó todo.
OCT 2018
9.8
A great flat in a really central location. Very modern, peaceful and clean and the beds are very comfortable. We would definitely stay here again. Many thanks Esther. Lola was very friendly when she checked us in. It won’t of be useful to have a little more local information in the apartment.
SEP 2018
10
El apartamento increíble, súper ubicado, y excelente equipo!! Gracias !!
AUG 2018
10
Had a exellent stay at Genteel´s place in Sevilla. Here home was right in the center of Santa Cruz and very close to all the attractions.
AUG 2018
10
We had an amazing stay in Seville in Esther´s place. It is a large, bright, impeccably clean, contemporary flat within a quaint, historic building in the Santa Cruz quarter. The neighborhood oozes charm, and the flat sits on a quiet street within a short walking distance to all of the amazing ambience, sights, restraurants, and activities that Seville has to offer. We are a family of four with two teenagers. The flat has two bedrooms and two bathrooms - the additional bathroom is a really nice bonus. The bed in the master was firm and comfortable. Everything as as described. Highly recommend!
JUL 2018
10
Very clean and well appointed. Great location
JUN 2018
9.8
Excelente apartamento, ambiente muy agradable, bien decorado, cómodo y bien ubicado!!!
Buen tamaño para cuatro personas, muy bonito decorado, nos encantó la cocina y sus utensilios, la ubicación, las recomendaciones que nos dieron de cosas por hacer y restaurantes. Estaba todo limpio y ordenado, ambiente súper agradable.
Las almohadas eran un poco duras. Hace falta ganchos o algo para guindar los paños en el baño principal (el que es más pequeño), falta basurero en la cocina. Las toallas podrían ser más suaves.
JUN 2018
9.8
The apartment was quiet and just a short walk to the all restaurants/bar and the main attraction! The 4 of us slept there comfortably and really enjoyed our stay :)
JUN 2017
8.5
Tres bon accueil
Appartement parfait, idéalement situé, calme
Expérience à renouveler ++
We only accept comments from real guests who have stayed in this apartment, so you must indicate the e-mail with which you made the reservation