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Apartamento
Mateos Gago IV

Sevilla · Santa Cruz

9,7 (81 valoraciones)   ·  Ver en el mapa


1-8
Huéspedes

4
Dormitorios

4
Baños

118 m2
Superficie

Sobre el alojamiento

El apartamento está situado en una segunda planta (aunque con la altura de un tercero) de un bonito y señorial edificio en la misma calle Mateos Gago, a escasos 30 metros de la Catedral y la Giralda.

Dispone de 4 dormitorios, tres de ellos con camas de 0,90 x 1,90 y el otro con cama de matrimonio de 1,50 x 1,90. Tiene un total de cuatro baños completos, tres de ellos en suite, y otro independiente. La cocina está abierta al salón y al pasillo, y aunque es pequeña dispone de todo lo necesario en cuanto equipamiento, así como de una mesa de comedor. El salón se ha amueblado con detalle e igualmente supone una estancia acogedora y agradable.

La zona del apartamento es inmejorable. A escasos metros nos encontramos ya con todo los monumentos más importantes de la ciudad: la Catedral, el Alcázar, la Giralda, el Archivo de Indias, etc., de hecho la propia calle Mateos Gago es la puerta de entrada desde la Catedral al barrio de Santa Cruz, el barrio más histórico y espectacular de Sevilla.

En la misma zona encontrará una amplia variedad de restaurantes, bares típicos donde degustar las famosas tapas, comercios, tiendas pequeñas y un sin fin de oferta cultural y de ocio.

Aire acondicionado Centralizado
Calefacción Centralizado
Servicios Jabón, gel, champú, sábanas y toallas
Cuna Disponible
Planta 3ª Planta3
Ascensor Disponible
Fibra óptica Gratis
Balcón Con vistas al exterior
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h.

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado en efectivo a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.

> VFT/SE/05903
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RESERVAR

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Solicita información

VER MAPA

En este alojamiento se realizan servicios propios de la hostelería, concretamente:


• Limpieza de repaso y cambio de ropa de cama, toallas etc., de forma periódica, una por cada 6 noches de estancia (siempre para estancias superiores a 6 noches).

*Siempre que aparezca en su Confirmación de Reserva incluida en el precio, de lo contrario, tendría precio a parte.

*Posibilidad Limpieza periódica diaria, con precio a parte, a 12€/hora + IVA (mínimo 2 horas).

• Servicio de recepción y custodia de equipajes. Consultar.

• Servicio de Reserva de Transfer Privado (Aeropuerto o Estación). Consultar.

• Servicio de Reserva en algunos parkings públicos. Consultar.

• Servicios de restauración: desayunos, comidas o cenas en el apartamento. Consultar.


Valoración de la propiedad

9,7 (81 Valoraciones)

Ubicación
10
Calidad
9,6
Limpieza
9,8
Personal
9,7
Instalaciones
9,8
Recomendación
9,7

Nos interesa tu opinión


Opiniones de nuestros clientes

Michael Padden10
MAY 2023
You can’t find a better location in Seville. It is close to everything you will want to do and near great Resturant’s. Having three en-suite bathrooms was a treat. There is notable street noise but the location is worth it.
Respuesta del Departamento de Calidad

Dear Michael,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.

Jose L.H. Campos
Quality Department Manager

Sungmin Park10
MAY 2023
We had a great time staying at the Airbnb. There were four couples and this place made our trip very memorable. 1. Location - can’t ask for better location. It’s located in the center of town walking distance to everywhere. Outside the apt, there were many restaurants and shops. Because of this location, it can be noisy in the evening. But most of the restaurants and shops closed around 11:30PM and the noise level was much more manageable after that. 2. The place has 4 bedrooms with 4 baths. This was important to us since there were 4 couples. BTW, one of the bathrooms is located in the hallway. 3. The hosts were very responsive and helpful. If you run into any issues, they were there to help. 4. The place is very clean but a bit smaller than the pictures you see. We ate out each day but if you plan to cook, the place could feel a bit cramped for a large group of people. 5. The apt is located in a pedestrian section of the city so it’s not advisable to have a car.
Respuesta del Departamento de Calidad

Dear Sungmin,
On behalf of our entire team, we would like to express our gratitude for choosing our apartment for your recent stay. Your decision is greatly appreciated, and we hope that your time with us was truly memorable. It would be an absolute honor to welcome you back, and we hope to have the opportunity to serve you again. Please do not hesitate to let us know how we can make your future visits even more delightful.

Jose L.H. Campos
Quality Department Manager

Maite Carvell10
ABR 2023
The central location was ideal as it was walking distance to main attractions and good restaurants. Having 4 bathrooms was great. Totally recommend.
Respuesta del Departamento de Calidad

Dear Maite,
We would like to thank you for choosing to stay at our apartment in Sevilla and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Andres Escobar10
ABR 2023
Un lugar muy conveniente y súper bien ubicado, de ahí se puede caminar por Sevilla, pequeño pero 4 baños y cuatro cuartos muy bien equipados
Respuesta del Departamento de Calidad

Estimado Andrés:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.

Jose L.H. Campos
Director de Calidad

Amy Stolpestad10
MAR 2023
We loved the Calle Mateos Gago home we rented in Seville! It was easily one of the best located spaces we could have stayed in and the brand new updates meant that we had great bathrooms and amenities, including air conditioning which was very necessary. The space was a little tight for our group of eight people, but we were out most of the time so it didn´t really impact us outside of cooking/eating breakfast together and when we would hang out during siesta time. Because the location was so outstanding, we didn´t have to use public transportation at all in order to see the various sites.
Booking was streamlined and easy. We have used an agency before and will continue to use them in future travels.

Marcos Antonio Tejera Medina8
MAR 2023
La casa es preciosa y perfecta pero falla en el olor a bajantes que hay por toda la casa. No se puede ventilar dado que sube olor de frito por el patio interior y si se abren el resto de las ventanas se oye toda la marcha de la calle. El sitio es perfecto, al lado del centro de la Catedral. Hay aire acondicionado que funciona perfectamente.
Respuesta del Departamento de Calidad

Estimado Marcos:
Gracias por elegirnos para su estancia en Sevilla y por sus críticas constructivas. Sinceramente lamentamos los inconvenientes que describe y le pedimos disculpas por ellos. No es sin asombro que los leemos, ya que su experiencia parece haber sido muy diferente a la del resto de huéspedes que nos visitas.
Esperamos tener la oportunidad de poder volver a recibirle pronto, asegurándonos de que cumplimos con todas sus expectativas.

Jose L.H. Campos
Director de Calidad

Annet Jansen Pennings9
MAR 2023
app op een top plek. 4 kamers en 4 badkamers. de kamers met name aan de voorkant zijn gehorig. maar dat is op deze plek met vele restaurants niet vreemd. eethoek is wat onhandig en donker. maar het volledige app is perfect. je zit heel centraal en hebt veel ruimte.
gehorig. ( te verwachten op deze plek) maar voor wie er gevoelig voor is.
Respuesta del Departamento de Calidad

Dear Annet,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Cristina Crusat10
MAR 2023
Todo, la ubicación excepcional, imposible estar más en el centro de Sevilla. Casi tocas La Giralda con la mano. La amplitud de las habitaciones, limpieza, detalles de todo tipo (capsulas para cafe, secador, utensilios cocina...) No faltaba nada, como si estuvieras en casa. La decoración cuidada al mínimo detalle. Fantastico
Respuesta del Departamento de Calidad

Estimada Cristina:
Muchas gracias por sus comentarios. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable. Gracias por valorar nuestros esfuerzos y esperamos poder servirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Naeed Nijjar10
MAR 2023
Excellent apartment in a great location. Spacious apartment we were 4 friends we had a double bedroom and bathroom each it is a great apartment. Book it you will not be disappointed.
Respuesta del Departamento de Calidad

Dear Naeed,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Patricia Ortiz10
FEB 2023
El lugar es súper bonito (tal y como Se ve en las fotos), la zona es maravillosa y el servicio del anfitrión excelente. Sin duda lo recomiendo.
Respuesta del Departamento de Calidad

Estimada Patricia:
Muchas gracias por sus comentarios. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable. Gracias por valorar nuestros esfuerzos y esperamos poder servirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Rafiu Fashanu10
FEB 2023
Fantastic property, very well situated in the heart of Seville. The property comfortably accommodated my group of 5, it was clean, bright (from all the natural light absorbed by the apartment) and spacious.
Respuesta del Departamento de Calidad

Dear Rafiu,
We are thrilled that our apartment could comfortably accommodate your needs. We weill be delighted to welcome you back on your next trip to Seville.

Jose L.H. Campos
Quality Department Manager

Alex Eidelzon10
FEB 2023
Great place in the middle of city center. Worked great for two families (8 people). Recommend for family travel.
Respuesta del Departamento de Calidad

Dear Alex,
Thank you for choosing us and for recommending us for big groups. We are happy that our apartment could fit perfectly your needs. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Dalih Suchet10
FEB 2023
Perfect location. It was in the center of everything. Comfortable beds. Well equipped. Clean and had everything we needed.
Respuesta del Departamento de Calidad

Dear Dalih,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Lucie Mareau10
ENE 2023
Logement tellement bien situé ! Vous voyez la cathédrale qui se trouve à 200m à peine. Le Réal Alcazar à 500m ! Franchement logement idéal ! 1 salle de bain par chambre aussi c´est vraiment du luxe :) Literie confortable. Juste des odeurs d´égouts dans les salles de bain. Et petit détail, l´espace de vie est assez étroit alors allez manger à l´extérieur c´est très bien aussi pour peu cher ! Au top +++++ Ville magnifique.
Respuesta del Departamento de Calidad

Dear Lucie,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Mario Guerrieri10
ENE 2023
Pasamos unos días muy lindos en la increíble Ciudad de Sevilla Lo volvería a elegir .
Respuesta del Departamento de Calidad

Estimado Mario:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.

Jose L.H. Campos
Quality Department Manager

Carlos López10
DIC 2022
Este alojamiento contribuyó a que nuestras navidades en familia fueran inolvidables
Respuesta del Departamento de Calidad

Estimado Carlos:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.

Jose L.H. Campos
Director de Calidad

CARLA REALE9
DIC 2022
Very nice and comfortable apartment. 4 bathrooms, for a group of 8 people, were fundamental for the organization of the days. The location is very central, the whole historic center is close at hand. The staff managing the apartment were very friendly and supportive
Being very central, you can hear noises from the main road which is generally very crowded. The fixtures are good and insulate but not totally.
Respuesta del Departamento de Calidad

Dear Carla,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Valentin Dediu10
DIC 2022
It was a pleasure to stay in this apartment.
We like all about the apartment: the location, the rooms, the facilities..it was a good choice.
Respuesta del Departamento de Calidad

Dear Valentin,
We are thrilled that we could match your expectations and that you enjoyed every aspect of the apartment and your stay. We will be delighted to welcome you back at anytime.

Jose L.H. Campos
Quality Department Manager

Eileen Woods10
NOV 2022
Brilliant location. Wonderful place to stay. Great communication all along.
Respuesta del Departamento de Calidad

Dear Eileen,
Thank you for reviewing your recent stay at our apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Jeff Christianson9
NOV 2022
Good stay. Nice place for spreading out the kids into different rooms. Location was great but suggest you plan how you plan to get there (pedestrian zone). No spices or basics in the kitchen but ample supply of coffee. WiFi was good but no live TV which was a bummer during the World Cup (it was surprisingly hard to find an establishment that had the World Cup on or even a TV). Beds were comfy and plenty of towels.
Respuesta del Departamento de Calidad

Dear Jeff,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Camilla Kate Austin9,3
NOV 2022
lovely apartment, really well fitted out, very stylish, super central location, noisy street but great atmosphere, would recommend
Respuesta del Departamento de Calidad

Dear Camilla,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Denis Gazeau10
NOV 2022
Superbe!
Respuesta del Departamento de Calidad

Dear Denis, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

David Hamelin10
NOV 2022
Very nice place to stay, perfect location, hosts very nice. Cannot find a better apartment! Will come back for sure!
Respuesta del Departamento de Calidad

Dear David, We greatly appreciate the time you spent to share your recent holiday experience at our apartment and we thank you for your kind recommendation to the travel community. We hope we can host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Erzsebet Papp10
OCT 2022
No ha dejado ningún comentario.

Aicha Sama9,7
OCT 2022
Great place to stay in the heart of Sevilla. Probably the best location in the city to walk around and be surrounded by history, monuments, bars and restaurants. Just perfect. The apartment is also great and comfortable, nice modern design, great bathrooms. I definitely recommend.

昱昕 汪10
OCT 2022
Nice apartment, highly recommended.

Trudy Taylor10
OCT 2022
Best location in Seville. View of the cathedral from the balcony and so many fantastic tapas places just outside the door. Very comfortable and nicely sized bedrooms and bathrooms.

david sanchez del rosario10
SEP 2022
ubicación ideal

Aadam Peters10
SEP 2022
Can I move in? :) Such a beautiful place -even better than the pictures represent. Also, probably the BEST location with views right out of a movie scene. Very clean, great linens, central AC (unheard of!), great water pressure, nice furniture and spacious bathrooms (4 of them!)...Cannot wait to come back to Sevilla and stay at this place again.
Respuesta del Departamento de Calidad

Dear Aadam, we are happy to hear that our hard work has paid off! Comments like your make our day. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Scarlett Lu10
SEP 2022
my family and i stayed in this airbnb. check in was easy. location was great! views where good too . i would def recommend my friends to stay here
Respuesta del Departamento de Calidad

Dear Scarlett, thank you for staying with us. We are glad to know that we were able to match your expectations and your family had a pleasant stay with us. We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Andrea Key10
AGO 2022
Amazing apartment in a fabulous location in the heart of everything. This place has a real boutique feel and the hosts had thought of everything you could possibly need. Air con worked perfectly and was a must in the heat. We parked in one of the recommended car parks which was pre booked for us and it was about a 10 minute walk. The kitchen area is a bit cramped but perfectly fine for breakfast and making a light lunch and given your in the heart of Seville with an array of restaurants on your doorstep what more could you need. Great value for money too. Highly recommend.
Respuesta del Departamento de Calidad

Dear Andrea, thank you very much for sharing your positive feedback regarding your stay in our apartment. We are delighted to know we were able to meet your expectations, and we hope to have the opportunity to serve you again in the future.

Aija T.
Quality Department

Tony Jimenez-Alicea Ruiz10
AGO 2022
Great place and perfect location.
Respuesta del Departamento de Calidad

Dear Tony, thank you for staying with us and for highlighting our excellent location in your review. We are pleased you enjoyed your stay with us and hope to meet you soon again.

Aija T.
Quality Department

Imane Bounou10
AGO 2022
Lovely apartment, great for big families or a group of friends. Near by all the must see places of Seville. Very friendly and helpful staff.
Respuesta del Departamento de Calidad

Dear Imane, thank you very much for staying with us. We are glad to know that our great location was a highlight of your stay, in addition to our friedly team.
We hope you will visit us again in not too distant a future.

Aija T.
Quality Department

Ana Esteves9,3
AGO 2022
Fantástico
Respuesta del Departamento de Calidad

Gracias Ana por compartir su opinión sobre nuestro apartamento. Esperamos poder servirle de nuevo pronto en el futuro.

Aija T.
Departamento de Calidad

Franz Nietzen10
AGO 2022
Muy lindo apartamento en el corazón de Sevilla. Excelente ubicación, muy cómodo y buen servicio. Muy recomendado para familias!
Respuesta del Departamento de Calidad

Estimado Franz, muchas gracias por elegir nuestro apartamento. Nos alegramos de que haya disfrutado de la comodidad y la ubicación de nuestra propiedad, y muchas gracias por destacar nuestros servicios.
Esperamos que nos visite de nuevo en el futuro.

Aija T.
Departamento de Calidad

Kathryn Baruja10
AGO 2022
This home was perfect for our large group (8 including 2 teens and 1 kid). Location--AMAZING, walking distance to almost everything we wanted to see (cathedral, Alcazar, Archivo de Indias, flamenco show, tapas, etc). The kitchen is not enormous, but it´s perfectly serviceable and had everything we needed to cook some meals. The bedrooms feel even more spacious and having four bathrooms was SUPER useful with our large group. Do be aware that it´s in the middle of the historical center, so there is no parking nearby. The hosts gave us several options for public lots outside the city center, let us choose one and then made a reservation for us there (which we paid for separately but was a reasonable price and super easy to do). The only thing to keep in mind about that is that if you have luggage for a large group, and if you decide to get groceries like we did to save money by not eating out every single meal, you really have to plan well how you will get all that stuff to the apartment, since you can´t pull up close with car/taxi. The hosts were kind enough to text us with a pin drop at the closest place we could drop people off, and then they only had to walk about 2 blocks to get to the home. Also, the hosts were very kind about our changing arrival time (we were coming in a rental car so it´s easy to accidentally show up late when not following a flight or train timetable!) and super pleasant in all communication. We heartily recommend this home!!
Respuesta del Departamento de Calidad

Dear Kathryn, thank you very much for your detailled comments regarding your personal experience in our apartment. For us it is the best reward to know that our guests went home with such a wonderful memories of their stay.
We hope we´ll see you on future trips to Seville.

Aija T.
Quality Department

Shamila Ahmadi10
JUL 2022
I highly recommend it
Respuesta del Departamento de Calidad

Dear Shamila, thank you very much for your feedback and kind recommendation.
We hope to see you on your future trips to Seville.

Aija T.
Quality Department

Natalie10
JUL 2022
This apartment in the heart of Sevilla is a gem! It is within walking distance from the cathedral and other points of interest. The apartment was very comfortable for my party of 7. Would definitely stay here again.
Respuesta del Departamento de Calidad

Dear Natalie, we are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience and we would love for you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Stacey9,7
JUN 2022
Great location on a carless street in the heart of historic Seville, with the cathedral at the end of the block. Great restaurants surround you as soon as you step outside yet it is very quiet inside the apartment. Every bedroom had access to its own bathroom, a rarity in Europe, as well as central air conditioning that did its job as well. One tip- this location is not reachable by car so if you are traveling by car, be sure to let the host know in advance for parking lot recommendations and discounts.
Respuesta del Departamento de Calidad

Dear Stacey, thank you for the lovely review you shared following your stay with us. We are lad to know that you enjoyed the apartment and its location, and we hope to have the opportunity to meet you soon again.

Aija T.
Quality Department

Sara9,2
JUN 2022
Apartamento muy recomendable
Excelente ubicación, desde la ventana del salón ves la catedral, todas las estancias del apartamento reformadas, muy acogedor, muy limpio. El aire acondicionado funcionaba de maravilla para los 45 grados que hacia en Sevilla!!! Viajábamos 8 personas y hemos disfrutado de una habitación y baño cada dos personas, evitando así tener que dormir en el sofá, era lo que buscábamos. Aunque en el apartamento teníamos opción de desayunar, hemos desayunado en el bar de enfrente, tostadas y café por tan solo 3€. Super recomendable, repetiría, volvería a alojarme en este apartamento.
La única pega ha sido que no nos han dado opción de poder ampliar la hora de salida, aunque nos recomendaron un local para dejar las maletas cerca del apartamento.
Respuesta del Departamento de Calidad

Estimada Sara, muchas gracias por su opinión.
Estamos muy contentos de leer que estuvo muy satisfecha con la excelente ubicación, instalaciones y el servicio de limpieza de nuestro apartamento.
Esperamos volver a tener la oportunidad de servirle en un próximo futuro.

Aija T.
Departamento de Calidad

Jose9,2
JUN 2022
excellent choice for a goup in Seville!!
The apt was very comfortable; 4 bedrooms and 4 bathrooms, excellent for a group or family. small kitchen but with everything you’ll need. be aware its in a 4th floor with an elevator for barely one person. the location is the best attribute!!! calle Mateos Gago is in the middle of the action! just out the door is the cathedral and a lot of cafes and restaurants. although a noisy street you cant hear it from the apt. excellent choice!!
Respuesta del Departamento de Calidad

Thank you very much Jose for choosing our property for your stay in Seville. We are glad to hear that you had the opportunity to enjoy of our unbeatable location in the heart of the city.
We look forward to serving you again in the near future.

Aija T.
Quality Department

Christina10
MAY 2022
Apartment was close to plenty bars, tapas, cathedral, flamenco, e.t.c
Respuesta del Departamento de Calidad

Dear Christina, thank you very much for sharing your opinion regarding your stay with us.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Glaucia Sousa10
MAY 2022
Everything was perfect!
Respuesta del Departamento de Calidad

Thank you Glaucia for your kind feedback. It is a pleasure for us to know that you enjoyed your stay.
Hope to meet you soon again.

Aija T.
Quality Department

Jo10
ABR 2022
Nice house and perfect location, really enjoy the time.

Murali10
ABR 2022
The location was absolutely great. Easy to get to all the places we wanted to get to. The house was clean and very convenient. We enjoyed our stay

Veronica9,7
MAR 2022
Great location! The apartment is right next to the Cathedral and the Alcazar. Some very good restaurants nearby! We found the apartment very clean and it had everything we needed.

Colin9,3
MAR 2022
Loved our stay here in the heart of Sevilla. So close to main attractions, a wealth of great restaurants and fascinating back streets to explore. Will recommend to friends for sure!

Dalila9,6
MAR 2022
posizione fantastica vicino la cattedrale di Siviglia
non include il servizio di deposito bagagli. Prima di ripartire abbiamo dovuto lasciare una giornata i bagagli in un negozio di souvenir che eroga il servizio per €3 a valigia/zaino.
Respuesta del Departamento de Calidad

Thank you very much for taking the time to leave us your review.

We are glad to know that your enjoyed the prime location of the apartment, which offers an easy way to explore the city.
Regarding the possibility to store the luggage, we would like to remind you that our apartments are located in a residential buildings, therefore we do not have reception or luggage storage, but our team can help you to find the closest place to store your luggage. For the future oocation do not hesitate to contact us for any information you may need.

Aija Teilane
Quality Department

Nauman9,7
MAR 2022
We had great experience and would come again . Ideal location . We recommend highly

Amador10
FEB 2022
Un grand appartement très beau, très propre avec une literie très confortable. Un emplacement idéal en plein centre de Sevilla. Parfait pour une grande famille.

Cecile9,7
FEB 2022
gite très bien situé au centre de la ville, très proche de la cathédrale, idéal pour visiter la ville à pied. 4 chambres avec très bonne literie. Juste un peu bruyant le soir, mais c´est le plaisir de la vie sévillane.
Respuesta del Departamento de Calidad

Dear Cecile, thank you very much for your feedback regarding your stay. We are glad to read that the location of our house helped you to enjoy the real essence of Seville.

We appreciate your kind review of your stay with us and we look forward to your next visit.

Aija Teilane
Quality Department

Sajid6,7
FEB 2022
we had a great time in Seville. Although we booked Santa Teresa it was unavailable and we’re offered an alternative. The
central location
quite dark and gloomy inside, noisy due to location next to fruit wholesalers
Respuesta del Departamento de Calidad

Firstly we would like to thank you for choosing our apartments for your stay in Seville.
We highly appreciate your feedback regarding your stay and hope to have the opportunity to meet you in the future and exceed your expectations.

Aija T.
Quality Department

Taylor10
FEB 2022
Pablo was incredibly professional and helpful in ensuring that my friends and I had the best stay possible. The apartment was absolutely beautiful - photos really don´t do it justice. The location was also more than perfect. I would definitely stay here again!
Respuesta del Departamento de Calidad

Dear Taylor, thank you so much for your review and you kind words about our efforts. All our team work hard in order to offer the most comfortable stay for our guests.

Thank you for taking the time to give your feedback, we really hope to see you again in the future.

Aija Teilane
Quality Department

Jean Pascal9,7
ENE 2022
Vous découvrirez un appartement idéalement situé dans le centre historique de Séville, spacieux, moderne et fonctionnel
Respuesta del Departamento de Calidad

Thank you very much for leaving these wonderful comments about your stay in our apartment. We are delighted that you enjoyed your stay with us and hope to see you again in the future.

Aija Teilane
Quality Department

Laurent9,7
DIC 2021
Appartement très agréable,hyper bien situé, avec ascenseur. La salle a manger est un peu petite car elle se confond avec l´entrée. La literie est très confortable. En hiver avec les fenêtres fermées, c´est calme.
Respuesta del Departamento de Calidad

Thank you for your insights following your stay with us.

We are delighted to read that we were able to match your holiday expectations and we hope to see you again in the future.

Aija Teilane
Quality Department

Xueqi9,7
NOV 2021
Super nice location, you can walk to every attractions and there are many good restaurant nearby. 4 bathrooms are so convenient, suitable for a group of friends. If you are thinking of car rental, you actually don´t need a car in Seville.
Respuesta del Departamento de Calidad

Thank you very much for sharing this great review of your stay in our apartment.

We are thrilled that you have enjoyed your stay and certainly agree that our excellent location plays a key role to our guests´ overall experience.

Thank you for making us your choice accomodation on this occasion, we look forward to serving you again in the near future.

Aija Teilane
Quality Department

Silke8,3
NOV 2021
No ha dejado ningún comentario.

Marta10
NOV 2021
Es una casa muy céntrica que facilita todos los desplazamientos a pie por la maravillosa Sevilla.
La ubicación es excelente, está cerca de todos los lugares interesantes de la ciudad.
Respuesta del Departamento de Calidad

Le agradecemos sus amables palabras sobre la ubicación del apartamento y su cercanía a los lugares de interés en Sevilla. Verdaderamente, nuestro apartamento está situado en una zona inmejorable cerca de La Catedral y permite a los huéspedes disfrutar de la ciudad.
Esperamos poder servirle de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

Traude Burger9,3
SEP 2021
Super Lage - nettes Apartment

Norma Garfias10
SEP 2021
Excelente Inmejorable De verdad una muy buena experiencia Súper recomendable
Respuesta del Departamento de Calidad

Estimada Norma
Le agradecemos que eligiera nuestro apartamento Mateos Gago para esta ocasión, así como su amable recomendación. Estas opiniones tan positivas son una herramienta de motivación para mejorar continuamente la calidad de los servicios que ofrecemos.

SOFIA10
OCT 2020
Bien situado!!

Stephan10
AGO 2020
Es war super!!!
Tolle, moderne Unterkunft!

daniela10
MAR 2020
Posizione fantastica a ridosso della cattedrale, appartamento bello ben arredato stanze con bagno, non manca niente
Tutto molto bello niente da aggiungere

Noel10
FEB 2020
Clean and spacious. Nice view. PERFECT Location!! Just open the door and you´re in the heart of Sevilla.

Deborah10
FEB 2020
Très bel appartement et emplacement parfait

Gerardo10
FEB 2020
Espectacular alojamiento en un sitio inigualable

Rb10
ENE 2020
Location None
Respuesta del Departamento de Calidad

Dear Rb, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon. Fátima Roca-chief of Customer Service.

Delphine Dupre Tremoulet9,8
ENE 2020
Exceptionnel
La situation de l appartement vraiment exceptionnelle. La décoration et les services de l appartement.
Le bruit de la rue dans les chambres.
Respuesta del Departamento de Calidad

Chère Delphine Tout d´abord, nous tenons à vous remercier pour votre brillant commentaire posté après votre récent séjour dans notre appartement et nous sommes heureux de lire que nous avons su répondre à vos attentes. Nous nous efforçons de faire en sorte que les niveaux sonores soient toujours dans des limites raisonnables afin que nos clients ne soient pas dérangés par le trafic extérieur, bien que nous ne puissions pas toujours le contrôler. Nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Fátima Roca - Chef du service clientèle

Pietro9,5
ENE 2020
E´ stato come vivere a casa nostra.
Bellissima struttura da poco ristrutturata.Ottimo arredamento essenziale ma ben inserito negli ambienti. L´appartamento di Calle Mateos è centralissimo.
La mancanza di caffettiere tipo "Bialetti" di varie misure e andrebbero messe delle mensole nei bagni, soprattutto nelle docce.
Respuesta del Departamento de Calidad

Dear Pietro, We would like to express our gratitude for the comments you have made about your recent visit, since they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum satisfaction and we are delighted to hear that you enjoyed your vacation in the apartment. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacation. In reference to your comment about the coffee maker, we always offer Italian filter coffee maker as well as coffee for your arrival, so that our customers can enjoy a first coffee. We are looking forward to your next visit. Fátima Roca-chief of Customer Service.

Maria Dolores Peñarrocha Martinez9,3
ENE 2020
La ubicación
Las fotos de la cocina y el salon en internet dsban la sensacion de que eran mas grandes
Respuesta del Departamento de Calidad

Estimada María Dolores, Nos gustaría darle las gracias por elegir nuestro apartamento para sus vacaciones en Sevilla, así como por dedicar parte de su tiempo en comentar su experiencia con nosotros. En cuanto al tamaño de las habitaciones lamentamos su decepción. Sin embargo, nos gustaría señalar que tenemos diferentes apartamentos disponibles, y todos ellos están descritos a fondo en nuestro sitio web. Para ocasiones venideras, nos gustaría ofrecerle la posibilidad de consultar todo en relación a su reserva, para asegurarse de elegir lo que mejor se adapte a sus necesidades y deseos. Esperamos servirle en un futuro. Fátima Roca-responsable Dpto. de calidad.

Paul10
ENE 2020
Great apartment in an excellent location. Our hosts were very accommodating and helpful. Would definitely recommend.

Simona10
ENE 2020
A very clean and comfortable house. There are all you need inside. The location is perfect, very near the Giralda. The host was perfect.

Urska10
ENE 2020
A great overall experience which we would gladly repeat. The apartment was nice and clean, located in a lovely area with starting points into different directions, with parking options nearby. Highly recommended!

Jorge10
ENE 2020
Muy buena ubicación y muy cómodo que haya baños en cada habitación.

Alfonsina9,8
DIC 2019
Appartamento nel pieno centro della città... posizione invidiabile.... tutto ok... casa pulita con tutto il necessario... peccato solo che l’ascensore sia stato guasto per due giorni ( e fare tre piani a piedi è stato faticoso)... l’host pero’ si è messo a disposizione per risolvere al più presto questo problema!!!

Enrico9,3
OCT 2019
Tutto bene

Mariarosaria9,5
OCT 2019
Tutto perfetto. La posizione, i 4 bagni fondamentali in 8 persone. La casa era davvero completa di tutti i comfort. Bellissima e centralissima.
Climatizzazione centrale, essendo le camere di diversa grandezza, la temperatura era diversa nelle varie stanze.

Javier9,8
OCT 2019
La ubicación es inmejorable La comodidad de disponer una habitación por baño La vajilla nueva
Problemas con las cerraduras, tanto del portal como del apartamento

Joan10
OCT 2019
We all loved Seville and having a nice apartment certainly added to it.
I could not say enough about the apartment. On check in we were met with such a pleasant girl who filled us in on everything. From all the attractions to restaurants and shopping etc. The apartment was so central to everything. I would recommend it to anyone and will certainly be back again.

Claudio10
OCT 2019
Posizione fantastica. Appartamento nuovo, dotato di ogni confort. Assistenza in loco perfetta, abbiamo avuto un problema con la serratura che è stato immediatamente risolto (venerdì 16/8 alle ore 21.00).

Nabeel10
OCT 2019
Everything was perfect Very clean and new apartment and location is fantastic
Only the elevator was out of service during our stay and we were 3 floor
Respuesta del Departamento de Calidad

Dear Nabeel, thanks for your comment. We are very happy to know that you liked the apartment in all aspects. We apologize for the punctual failure of the elevator, which we understand can be a great nuisance. Unfortunately it is out of our control to be managed by the community and all we could do is let the technician know so that he could solve it as soon as possible. It has been a pleasure to have hosted you. Regards

Fatima Roca - Chief of Customer Service

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Apartamento Mateos Gago IV

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