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Apartamento
Mateos Gago IV

Sevilla · Santa Cruz

9,7 (120 valoraciones)


1-8
Huéspedes

4
Dormitorios

4
Baños

118 m2
Superficie

Sobre el alojamiento

El apartamento está situado en una segunda planta (aunque con la altura de un tercero) de un bonito y señorial edificio en la misma calle Mateos Gago, a escasos 30 metros de la Catedral y la Giralda.

Dispone de 4 dormitorios, tres de ellos con camas de 0,90 x 1,90 y el otro con cama de matrimonio de 1,50 x 1,90. Tiene un total de cuatro baños completos, tres de ellos en suite, y otro independiente. La cocina está abierta al salón y al pasillo, y aunque es pequeña dispone de todo lo necesario en cuanto equipamiento, así como de una mesa de comedor. El salón se ha amueblado con detalle e igualmente supone una estancia acogedora y agradable.

La zona del apartamento es inmejorable. A escasos metros nos encontramos ya con todo los monumentos más importantes de la ciudad: la Catedral, el Alcázar, la Giralda, el Archivo de Indias, etc., de hecho la propia calle Mateos Gago es la puerta de entrada desde la Catedral al barrio de Santa Cruz, el barrio más histórico y espectacular de Sevilla.

En la misma zona encontrará una amplia variedad de restaurantes, bares típicos donde degustar las famosas tapas, comercios, tiendas pequeñas y un sin fin de oferta cultural y de ocio.

Aire acondicionado Centralizado
Calefacción Centralizado
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas No permitidas
Cuna Disponible
Planta 3ª Planta
Ascensor Disponible
Fibra óptica Gratis
Balcón Con vistas al exterior
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h
> Este alojamiento no permite mascotas.

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.


> VUT/SE/05903


>
La reserva de cada alojamiento de Genteel Home conlleva el ofrecimiento de experiencias o actividades extras para mejorar su estancia, las cuales son gestionadas por proveedores externos, que las pondrán en su conocimiento a través de e-mail o WhatsApp, pudiendo usted contratarlas o rechazarlas. Para más información sobre la gestión de experiencias y actividades extras de los alojamientos, visite nuestra Política de Privacidad en nuestra web oficial
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:



• Servicio de restauración cuya carta puede consultar aquí


• Servicio de recepción y custodia de equipajes. 5€ por maleta y día.


• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.


*Posibilidad de limpieza periódica diaria aparte. Consultar precio.


Valoración de la propiedad

9,7 (120 Valoraciones)

Ubicación
10
Calidad
9,6
Limpieza
9,7
Personal
9,7
Instalaciones
9,8
Recomendación
9,8

Nos interesa tu opinión


Opiniones de nuestros clientes

Paul Gupta8
FEB 2024
We were met at the property to be given the keys and an explanation about how everything worked. The agent was friendly and knowledgable. The apartment is great and is fully equipped. It´s in a fantastic location in the main tourist street, very close to the Real Acazar and the Cathedral. It´s within easy walking distcance of all the main sights.
There is a small lift at the property, but it stopped working on our last night there. This meant that my 80 year old mother had to climb several flights of stairs to get up to the third floor and then back down again!
Respuesta del Departamento de Calidad

Dear Paul,

Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience with our agent and that you found the apartment great and fully equipped. We also appreciate your kind words about our fantastic location, close to major tourist attractions.

However, we sincerely apologize for the inconvenience caused by the unexpected incident with the lift on your last night. We understand how challenging it must have been, and we regret that it occurred during your stay. Please be assured that such occurrences are unusual and sporadic, and we would like to confirm that it is working correctly right now.

Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.

Quality Department.

JClaude LE SAUX8
FEB 2024
No ha dejado ningún comentario.

Eleanor Marshall10
FEB 2024
We had a great stay here! Great communication, really central location, very clean and modern apartment!
Respuesta del Departamento de Calidad

Dear Eleanor,

Thank you for your wonderful feedback. We´re delighted to hear that you had a great stay in our apartment. It´s fantastic to know that you found the communication great, the location central, and the apartment clean and modern. Your satisfaction is our priority, and we´re thrilled that we could contribute to your positive experience. If you ever find yourself back in the area, we would be honored to host you again. Thank you for choosing to stay with us.

Bernadette Geuzendam- van den Wollenberg9
FEB 2024
Fijn appartement in het oude centrum, alle mooie plekken van Sevilla op loopafstand. Mooie slaapkamers met fijne bedden en goed sanitair. We hebben genoten!
Jammer dat we geen dakterras of balkon hadden zoals op de plaatjes.
Respuesta del Departamento de Calidad

Dear Bernadette,

Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay in our lovely apartment in the old town of Seville and that you found the bedrooms comfortable and well equipped.

Regarding your observation about the lack of a rooftop terrace or balcony, we want to inform you that on Booking.com, photos of different apartments within our building are displayed, each with unique features. To ensure that our guests select the apartment that best suits their needs, we send an email with a link showing the photos and specific features of the chosen apartment, allowing confirmation that it is the desired one before arrival. Sorry for any misunderstanding in this regard.

We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Quality Department.

Laurent Décréaux8
ENE 2024
un bel appartement bien situé La proximité de tous les sites est parfait. Par contre un rue passante très bruyante le soir et au matin pour le nettoyage des agents de nettoyage. Le ménage n´avait pas été approfondi, vaisselle sale, cheveux sur lit et au sol. Mais un Bel appartement.
Respuesta del Departamento de Calidad

Dear Laurent,

Thank you for sharing your feedback with us. We´re pleased to hear that you found our apartment well located and conveniently close to all the sites you wished to visit. However, we understand that the city´s cleaning activities are necessary to maintain its pristine condition for that both residents and tourists can enjoy a spotless city from early on, but we apologize for any inconvenience it may have caused you during your stay. Your comments regarding the cleanliness have been duly noted. If we had been informed about it, we would have provided a solution during your stay. We will address this issue with our cleaning team to ensure a more thorough cleaning process in the future. Despite these challenges, we´re glad that you still found our apartment beautiful. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Haoyang Albus He10
ENE 2024
No ha dejado ningún comentario.

Susan Gribbin10
ENE 2024
4 bedrooms and baths! Cozy living room with great appliances.
Respuesta del Departamento de Calidad

Dear Susan,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department

João Campo10
ENE 2024
Apartamento maravilhoso, ótima localização e anfitrião extremamente atencioso!
Respuesta del Departamento de Calidad

Dear João,

Thank you so much for your kind words. We´re delighted to hear that you found our apartment wonderful, with an excellent location. It´s especially heartening to know that you appreciated the attentive hosting. Your feedback is truly appreciated, and we look forward to the possibility of hosting you again in the future.

Fiona Insley8
DIC 2023
Location, location, location! We could not have asked for a better base from which to explore Seville; overlooking one of the prettiest streets in the city, and a stone’s throw from the stunning cathedral and fabulous bars and restaurants. The apartment itself was well laid out, well-equipped and beautifully clean. The beds were very comfortable and the shutters were great! It was perfect for our family group of four couples. There was a slight smell of drains, as mentioned in other reviews, but with careful management of doors and windows, this was minimised. It is an old building, after all! All in all, we were delighted with our accommodation and had a thoroughly enjoyable few days in Seville.
Respuesta del Departamento de Calidad

Dear Fiona,
Thank you for your wonderful feedback about your recent stay with us. We are delighted to hear that the location of our apartment served as an excellent base for exploring Seville, overlooking one of the prettiest streets in the city and being close to the cathedral, bars, and restaurants.

We appreciate your positive comments about the apartment´s layout, amenities, cleanliness, comfortable beds, and the charm of the shutters. It´s great to know that it suited your family group of four couples.

Your understanding of the slight smell of drains and your proactive approach in managing it is appreciated. Indeed, being an old building, such nuances can arise, and we´re glad it did not significantly impact your overall experience.Problems with odors happen at specific times, they are not something that recurs over time. Even so, we have taken direct measures to avoid any similar situation with our future guests.
We would have liked to have been made aware of this problem during your stay so that we could have provided you with an adequate response.


We are thrilled that you were delighted with your accommodation and had a thoroughly enjoyable time in Seville. Should your travels bring you back to the city, we would be honored to host you again.

Warm regards,
Quality Department

Tom Chan10
DIC 2023
A wonderful apartment. Centrally located and close to so many historical places - catheral, real alcazhar, santa cruz. Lots of great eateries within 100m.
Respuesta del Departamento de Calidad

Dear Tom,

Thank you for your wonderful review. We´re thrilled to hear that you found our apartment marvelous and appreciated its central location near many historical sites. It´s great to know that excellent restaurants were within close proximity. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future.

Nicola Knight10
NOV 2023
This location is great. You are right in the centre of everything. We were a group of 4 friends and the layout was what we needed. Was disappointed to be charged a late checking in fee when our flight was delayed by BA as we hadn’t booked a late flight and we were probably 35 minutes late after a 2 hour delay. Apartment was clean and the management company were helpful but took a while to respond to a kitchen utensil request. All in all great stay and will probably return to Seville again.
Respuesta del Departamento de Calidad

Deat Nicola,

Thank you for your positive feedback on our central location and accommodating layout.We regret the misunderstanding regarding the late check-out fee. Our commitment is to be transparent with our customers, and information about the late check-out fee can be found on our website. We appreciate your understanding and are pleased to hear you had a great stay. Your comments about the cleanliness and our management team´s assistance are valued. We´ll work on improving our response time for future requests. We look forward to welcoming you back to Seville and ensuring an even more enjoyable experience.

Alex Benitez10
NOV 2023
Great apartment in the heart of Sevilla! Restaurant in every corner and the apartment was perfect for our family!!! Recommend 100%!!!
Respuesta del Departamento de Calidad

Dear Alex,

Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Christina Della Volpe10
NOV 2023
Wonderful stay w my family for 3 nights.
Respuesta del Departamento de Calidad

Dear Christina,

We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.

Alejandra Meléndez10
NOV 2023
Sevilla me enamoré
La ubicación súper perfecta, el apartamento bien comido
Respuesta del Departamento de Calidad

Estimada Maria,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Saludos cordiales,
Departamento de Calidad

Kam Satchell10
NOV 2023
This apartment was perfect. It was exactly as we expected in terms of facilities and amenities. We had no trouble finding it and getting access because we had clear instructions and responsive communication from the host. There was one minor issue during our stay but this was resolved quickly by the host without us being inconvenienced. The apartment is located in a lovely area and moments away from the Cathedral and Alcazar Palace. The street outside was lively and bustling and full of great places to eat and drink. There was some noise including the church bells but that added to the whole vibe and ambience. We all agreed this was a fantastic place for us to stay and we had a super long weekend in Seville. Would highly recommend!
Respuesta del Departamento de Calidad

Dear Kam,

Thank you for your wonderful review. We´re delighted to hear that our apartment met your expectations in terms of facilities and amenities. Providing clear instructions and responsive communication is a priority for us, and we´re pleased it made your arrival smooth. It´s great to know that any concerns during your stay were promptly resolved without inconvenience.

We´re thrilled you enjoyed the lively atmosphere of the area, the proximity to key attractions, and the vibrant ambiance. Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay in Seville.

Ruchir Bhargava8
NOV 2023
Excellent Location. You can walk to most of the major tourist attraction in a few minutes. Lots of restaurants in the area. Home was beautiful and exactly like you see in photos. The only negative was there was a strong sewer smell coming from one of the bathrooms.
Respuesta del Departamento de Calidad

Dear Ruchir,

Thank you for your kind words about our excellent location and the overall appeal of our home. We´re delighted to hear that you found the property beautiful and in line with the photos. However, we sincerely apologize for the inconvenience caused by the unusual odor in one of the bathrooms. Rest assured, we take this feedback seriously, and our team is actively addressing and resolving the issue to ensure a more pleasant experience for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

Jens IJland10
OCT 2023
Super locatie en mooi appartement! Fijne plek om met 8 personen te verblijven
Respuesta del Departamento de Calidad

Dear Jens,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department

michele mason10
OCT 2023
Fabulous location. The property is very well maintained and had everything we needed.
Nothing
Respuesta del Departamento de Calidad

Dear Michele,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department

Maria Capdevielle6
OCT 2023
Logement parfait mais odeur d´égouts insupportable
Respuesta del Departamento de Calidad

Dear Maria,
We sincerely regret hearing about the issues you experienced during your stay, particularly regarding the sewer smell. We understand how uncomfortable this can be and would like to offer our apologies for any inconvenience you encountered.

It´s important to note that we haven´t received any prior reports about this issue. We would have appreciated having information about it during your stay to address the situation appropriately and provide a solution. We appreciate you bringing it to our attention, and we will take immediate steps to investigate and resolve any plumbing issues that may be causing this problem.

Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future with improvements to enhance your stay.
Kind regards,
Quality Department

Margaret Ruth Lohr10
OCT 2023
This apartment is wonderful! The location is perfect for tourist since it’s a block from the cathedral and the palace. Lots of restaurants and shops within walking distance. Check in and check out was very easy, communication with the host was very easy. I hope to return someday.
Respuesta del Departamento de Calidad

Dear guest,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Kind regards,
Quality Department

Ovidiu dan Raita10
SEP 2023
Great location. Spacious. Clean.
Respuesta del Departamento de Calidad

Dear Daniela,
Thank you for your kind words in your review. It´s truly gratifying to hear that our attention to cleanliness was noticed during your stay. Creating a welcoming and hygienic environment is something we take to heart, and we´re pleased to know that it contributed positively to your experience.
Your feedback encourages us to continue upholding these high standards. We appreciate your choice to stay with us and hope to have the privilege of hosting you again.
Kind regards,

Quality Department

Shryan Appalaraju8
SEP 2023
Apartment is great value with 4 bedrooms and 4 bathrooms in a fantastic location, close to many restaurants, stores, as well as the Seville Cathedral. The host is very responsive. I will note that the elevator is old, small and doesn’t always work, so you may have to use the stairs sometimes.
Respuesta del Departamento de Calidad

Dear Shryan,
We appreciate your kind words and are glad to hear that you enjoyed your stay in our apartment. Regarding the elevator, we understand that its size and age can be inconvenient at times. Due to the central location of our building in the heart of the city, implementing a larger elevator can be challenging, but we are always willing to assist our guests in case of issues related to its operation. We value your feedback and will be attentive to any notifications about the elevator during our guests´ stay so that we can take measures to address any problems that may arise. We hope you consider staying with us again in the future. It would be a pleasure to welcome you back.
Kind regards,

Quality Department

Mayank Darji10
AGO 2023
The place is in middle of beautiful surroundings. The car drops are about 100 yards walk away from the place. So make sure you have bags that have wheels (four wheels are ideal) and are able to carry your luggage. The apartment has lift hence you need not worry about moving the luggage. As the place in centrally located, it’s easy to walk around and explore places
Respuesta del Departamento de Calidad

Dear Mayank,
Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,

Quality Department

Annie Tariq10
AGO 2023
The apartment was in a great location, clean with a washer/dryer. I definitely recommend staying at this location. The host was very responsive.
Respuesta del Departamento de Calidad

Dear Annie,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,

Quality Department

Armik Shahnazarian10
JUL 2023
This apartment was in the best possible place in Seville . 4 bedrooms and 4 bath. Perfect restaurants and lovely neighborhood. Apartment has everything you might need. I hope we go back soon. We loved the city more than anything.
Respuesta del Departamento de Calidad

Dear Armik,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Maria Virtudes Fuentes González10
JUL 2023
Perfecto, muy cómodo y situación inmejorable
Nada
Respuesta del Departamento de Calidad

Estimada Maria:

Apreciamos profundamente el tiempo que se tomó para escribir esta crítica positiva. Sus percepciones y satisfacción significan mucho para nosotros. Estamos constantemente luchando por la excelencia en hospitalidad, y sus comentarios nos alientan. Esperamos con ansias su próxima visita.

Jose L.H. Campos
Director de Calidad

Juan Carlos Gomez Castellanos8
JUL 2023
Very nice apartment, great location, just some noise very early in the morning from the restaurants below.
Respuesta del Departamento de Calidad

Dear Juan Carlos. We appreciate you taking the time to write a review. We´re sorry to hear about the difficulties you faced during your stay. Your feedback is important in helping us improve. We´re grateful for your comments and assure you we will address your concerns.
Jose L.H. Campos
Quality Department Manager

Ellen Su10
JUL 2023
This apartment was amazing! The location was great. We loved exploring the area and it was such an easy location to the Alcazar and the cathedral, a short 2-4 min walk. Just outside the doors were many bars and restaurants in a large pedestrian area. The apartment was so beautiful. It had great air conditioning, which was necessary during the hot Sevilla summer. The washing machine was a great feature as we were halfway through our trip and needed to wash a few items. Truly wonderful property and I hope we have the privilege to return sometime.
Respuesta del Departamento de Calidad

Dear Ellen,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards

Jose L.H. Campos
Quality Department Manager

NIKOU MCCARRA10
JUL 2023
Multigenerational group including children. Very comfortable - rooms were sound proof, each room with its own bathroom and closet (one rooms bathroom was in hallway but others were in room), comfortable beds. Small kitchen was useful for breakfast and snacks. Only feedback would be to provide additional keys and/or have key code or lock to leave keys. It was very difficult with a group our size to have only one set of keys.
Respuesta del Departamento de Calidad

Dear Nikou,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Kind regards.

Jose L.H. Campos
Quality Department Manager

mayte avedo-rodriguez10
JUL 2023
You won’t regret staying here. Everything was smooth and the service excellent. Clean, large, and best location possible!
Respuesta del Departamento de Calidad

Dear Mayte,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Gail Krotky10
JUN 2023
We loved our stay and the apartment absolutely matched the description. It was a great amount of space for the five of us and very comfortable, relaxing, and close to everything we wanted to see and do.
Respuesta del Departamento de Calidad

Dear Gail,
Thank you for your wonderful review. We´re thrilled that you enjoyed your stay and found the apartment comfortable and conveniently located. We hope to welcome you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Carmen Long10
JUN 2023
Super central location minutes away from the Alcazar and right by the Cathedral. Lots of bustling restaurants and bars around us and lovely old streets to wander. A little bit of noise at night and in the morning, the Cathedral bells kick off quite early, but to be expected and for me all added to the local atmosphere. Apartment had everything we needed for a few days stay and was lovely and clean with comfortable beds, a bathroom for every bedroom and much needed air conditioning (with temperatures reaching 42-44 Celsius), so getting a good nights rest was easy. Would highly recommend! Genteel Home were great hosts. Thank you!
Respuesta del Departamento de Calidad

Dear Carmen,
Thank you so much for your kind review! We´re delighted that you enjoyed the central location, the amenities, and the local atmosphere. Your recommendation means a lot to us. We hope to host you again soon! Thank you for choosing Genteel Home.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Alexandra Tamburro10
JUN 2023
Really great location. The surroundings were gorgeous, steps away from the cathedral. Right on a street with a lot of places to eat, we really liked the Bar Cathedral Sevilla as well. Great food and a cool vibe.
I wanted to let you know that the bathroom connected to the hallway was having some kind of plumbing issue, it smelled like a sewer. We weren’t able to use the bathroom at all because the smell was so strong. We didn’t mind too much because there are three other bathrooms but I wanted to make sure to tell you. Thank you again for the stay!
Respuesta del Departamento de Calidad

Dear Alexandra,
Thank you for your feedback and for staying with us! We apologize for the inconvenience with the bathroom, and we´ll address the issue promptly. We hope you enjoyed your stay overall and look forward to hosting you again.
Kind regards.
Jose L.H. Campos
Quality Department Manager

JIAN Wang10
JUN 2023
it’s perfect apartment! We will come back for sure.
Respuesta del Departamento de Calidad

Dear Jian. We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your oppinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.
Jose L.H. Campos
Quality Department Manager

Pamela Campbell10
JUN 2023
Loved the location & ambiance! A little difficult if you’re driving, as it’s in a pedestrian area & you have to unload luggage near the apartment, then park the car. But, once you’re in, it’s great! Apartment is very nice& accessible to sights. Tons of restaurants at your doorstep! We loved it!
Respuesta del Departamento de Calidad

Dear Pamela Campbell,

Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.

Jose L.H. Campos
Quality Department Manager

Gabriela Rojas10
JUN 2023
Excelente!
Respuesta del Departamento de Calidad

Estimada Gabriela, Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.

Jose L.H. Campos
Director de Calidad

Tiffany Hardy10
JUN 2023
Accommodating host, very comfortable beds, plenty of nice bathrooms, the best location.
Everything was perfect.
Respuesta del Departamento de Calidad

Dear Tiffany. We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are pleased to know that our staff was able to make your stay more enjoyable and that you found them helpful and friendly. We are proud to know that our team was able to provide you with exceptional service and look forward to the opportunity to welcome you back in the near future and offer you another unforgettable experience. Jose L.H. Campos. Quality Department Manager

Katherine Duan10
MAY 2023
Nice, well located spot!
Respuesta del Departamento de Calidad

Dear Katherine,
Thank you for your feedback, we try to offer our customers the best possible location and it is highly rewarding to see how you customers love it.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Connie Sala10
MAY 2023
Accommodating host, very comfortable beds, plenty of nice bathrooms, the best location.
Everything was perfect.
Respuesta del Departamento de Calidad

Dear Tiffany. We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are pleased to know that our staff was able to make your stay more enjoyable and that you found them helpful and friendly. We are proud to know that our team was able to provide you with exceptional service and look forward to the opportunity to welcome you back in the near future and offer you another unforgettable experience. Jose L.H. Campos. Quality Department Manager

Michael Padden10
MAY 2023
You can’t find a better location in Seville. It is close to everything you will want to do and near great Resturant’s. Having three en-suite bathrooms was a treat. There is notable street noise but the location is worth it.
Respuesta del Departamento de Calidad

Dear Michael,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.

Jose L.H. Campos
Quality Department Manager

Sungmin Park10
MAY 2023
We had a great time staying at the Airbnb. There were four couples and this place made our trip very memorable. 1. Location - can’t ask for better location. It’s located in the center of town walking distance to everywhere. Outside the apt, there were many restaurants and shops. Because of this location, it can be noisy in the evening. But most of the restaurants and shops closed around 11:30PM and the noise level was much more manageable after that. 2. The place has 4 bedrooms with 4 baths. This was important to us since there were 4 couples. BTW, one of the bathrooms is located in the hallway. 3. The hosts were very responsive and helpful. If you run into any issues, they were there to help. 4. The place is very clean but a bit smaller than the pictures you see. We ate out each day but if you plan to cook, the place could feel a bit cramped for a large group of people. 5. The apt is located in a pedestrian section of the city so it’s not advisable to have a car.
Respuesta del Departamento de Calidad

Dear Sungmin,
On behalf of our entire team, we would like to express our gratitude for choosing our apartment for your recent stay. Your decision is greatly appreciated, and we hope that your time with us was truly memorable. It would be an absolute honor to welcome you back, and we hope to have the opportunity to serve you again. Please do not hesitate to let us know how we can make your future visits even more delightful.

Jose L.H. Campos
Quality Department Manager

Maite Carvell10
ABR 2023
The central location was ideal as it was walking distance to main attractions and good restaurants. Having 4 bathrooms was great. Totally recommend.
Respuesta del Departamento de Calidad

Dear Maite,
We would like to thank you for choosing to stay at our apartment in Sevilla and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Andres Escobar10
ABR 2023
Un lugar muy conveniente y súper bien ubicado, de ahí se puede caminar por Sevilla, pequeño pero 4 baños y cuatro cuartos muy bien equipados
Respuesta del Departamento de Calidad

Estimado Andrés:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.

Jose L.H. Campos
Director de Calidad

Amy Stolpestad10
MAR 2023
We loved the Calle Mateos Gago home we rented in Seville! It was easily one of the best located spaces we could have stayed in and the brand new updates meant that we had great bathrooms and amenities, including air conditioning which was very necessary. The space was a little tight for our group of eight people, but we were out most of the time so it didn´t really impact us outside of cooking/eating breakfast together and when we would hang out during siesta time. Because the location was so outstanding, we didn´t have to use public transportation at all in order to see the various sites.
Booking was streamlined and easy. We have used an agency before and will continue to use them in future travels.

Marcos Antonio Tejera Medina8
MAR 2023
La casa es preciosa y perfecta pero falla en el olor a bajantes que hay por toda la casa. No se puede ventilar dado que sube olor de frito por el patio interior y si se abren el resto de las ventanas se oye toda la marcha de la calle. El sitio es perfecto, al lado del centro de la Catedral. Hay aire acondicionado que funciona perfectamente.
Respuesta del Departamento de Calidad

Estimado Marcos:
Gracias por elegirnos para su estancia en Sevilla y por sus críticas constructivas. Sinceramente lamentamos los inconvenientes que describe y le pedimos disculpas por ellos. No es sin asombro que los leemos, ya que su experiencia parece haber sido muy diferente a la del resto de huéspedes que nos visitas.
Esperamos tener la oportunidad de poder volver a recibirle pronto, asegurándonos de que cumplimos con todas sus expectativas.

Jose L.H. Campos
Director de Calidad

Annet Jansen Pennings9
MAR 2023
app op een top plek. 4 kamers en 4 badkamers. de kamers met name aan de voorkant zijn gehorig. maar dat is op deze plek met vele restaurants niet vreemd. eethoek is wat onhandig en donker. maar het volledige app is perfect. je zit heel centraal en hebt veel ruimte.
gehorig. ( te verwachten op deze plek) maar voor wie er gevoelig voor is.
Respuesta del Departamento de Calidad

Dear Annet,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Cristina Crusat10
MAR 2023
Todo, la ubicación excepcional, imposible estar más en el centro de Sevilla. Casi tocas La Giralda con la mano. La amplitud de las habitaciones, limpieza, detalles de todo tipo (capsulas para cafe, secador, utensilios cocina...) No faltaba nada, como si estuvieras en casa. La decoración cuidada al mínimo detalle. Fantastico
Respuesta del Departamento de Calidad

Estimada Cristina:
Muchas gracias por sus comentarios. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable. Gracias por valorar nuestros esfuerzos y esperamos poder servirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Naeed Nijjar10
MAR 2023
Excellent apartment in a great location. Spacious apartment we were 4 friends we had a double bedroom and bathroom each it is a great apartment. Book it you will not be disappointed.
Respuesta del Departamento de Calidad

Dear Naeed,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Patricia Ortiz10
FEB 2023
El lugar es súper bonito (tal y como Se ve en las fotos), la zona es maravillosa y el servicio del anfitrión excelente. Sin duda lo recomiendo.
Respuesta del Departamento de Calidad

Estimada Patricia:
Muchas gracias por sus comentarios. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable. Gracias por valorar nuestros esfuerzos y esperamos poder servirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Rafiu Fashanu10
FEB 2023
Fantastic property, very well situated in the heart of Seville. The property comfortably accommodated my group of 5, it was clean, bright (from all the natural light absorbed by the apartment) and spacious.
Respuesta del Departamento de Calidad

Dear Rafiu,
We are thrilled that our apartment could comfortably accommodate your needs. We weill be delighted to welcome you back on your next trip to Seville.

Jose L.H. Campos
Quality Department Manager

Alex Eidelzon10
FEB 2023
Great place in the middle of city center. Worked great for two families (8 people). Recommend for family travel.
Respuesta del Departamento de Calidad

Dear Alex,
Thank you for choosing us and for recommending us for big groups. We are happy that our apartment could fit perfectly your needs. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Dalih Suchet10
FEB 2023
Perfect location. It was in the center of everything. Comfortable beds. Well equipped. Clean and had everything we needed.
Respuesta del Departamento de Calidad

Dear Dalih,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Lucie Mareau10
ENE 2023
Logement tellement bien situé ! Vous voyez la cathédrale qui se trouve à 200m à peine. Le Réal Alcazar à 500m ! Franchement logement idéal ! 1 salle de bain par chambre aussi c´est vraiment du luxe :) Literie confortable. Juste des odeurs d´égouts dans les salles de bain. Et petit détail, l´espace de vie est assez étroit alors allez manger à l´extérieur c´est très bien aussi pour peu cher ! Au top +++++ Ville magnifique.
Respuesta del Departamento de Calidad

Dear Lucie,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Mario Guerrieri10
ENE 2023
Pasamos unos días muy lindos en la increíble Ciudad de Sevilla Lo volvería a elegir .
Respuesta del Departamento de Calidad

Estimado Mario:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.

Jose L.H. Campos
Quality Department Manager

Carlos López10
DIC 2022
Este alojamiento contribuyó a que nuestras navidades en familia fueran inolvidables
Respuesta del Departamento de Calidad

Estimado Carlos:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.

Jose L.H. Campos
Director de Calidad

CARLA REALE9
DIC 2022
Very nice and comfortable apartment. 4 bathrooms, for a group of 8 people, were fundamental for the organization of the days. The location is very central, the whole historic center is close at hand. The staff managing the apartment were very friendly and supportive
Being very central, you can hear noises from the main road which is generally very crowded. The fixtures are good and insulate but not totally.
Respuesta del Departamento de Calidad

Dear Carla,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Valentin Dediu10
DIC 2022
It was a pleasure to stay in this apartment.
We like all about the apartment: the location, the rooms, the facilities..it was a good choice.
Respuesta del Departamento de Calidad

Dear Valentin,
We are thrilled that we could match your expectations and that you enjoyed every aspect of the apartment and your stay. We will be delighted to welcome you back at anytime.

Jose L.H. Campos
Quality Department Manager

Eileen Woods10
NOV 2022
Brilliant location. Wonderful place to stay. Great communication all along.
Respuesta del Departamento de Calidad

Dear Eileen,
Thank you for reviewing your recent stay at our apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
We look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Jeff Christianson9
NOV 2022
Good stay. Nice place for spreading out the kids into different rooms. Location was great but suggest you plan how you plan to get there (pedestrian zone). No spices or basics in the kitchen but ample supply of coffee. WiFi was good but no live TV which was a bummer during the World Cup (it was surprisingly hard to find an establishment that had the World Cup on or even a TV). Beds were comfy and plenty of towels.
Respuesta del Departamento de Calidad

Dear Jeff,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Camilla Kate Austin9,3
NOV 2022
lovely apartment, really well fitted out, very stylish, super central location, noisy street but great atmosphere, would recommend
Respuesta del Departamento de Calidad

Dear Camilla,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Denis Gazeau10
NOV 2022
Superbe!
Respuesta del Departamento de Calidad

Dear Denis, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

David Hamelin10
NOV 2022
Very nice place to stay, perfect location, hosts very nice. Cannot find a better apartment! Will come back for sure!
Respuesta del Departamento de Calidad

Dear David, We greatly appreciate the time you spent to share your recent holiday experience at our apartment and we thank you for your kind recommendation to the travel community. We hope we can host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Erzsebet Papp10
OCT 2022
No ha dejado ningún comentario.

Aicha Sama9,7
OCT 2022
Great place to stay in the heart of Sevilla. Probably the best location in the city to walk around and be surrounded by history, monuments, bars and restaurants. Just perfect. The apartment is also great and comfortable, nice modern design, great bathrooms. I definitely recommend.

昱昕 汪10
OCT 2022
Nice apartment, highly recommended.

Trudy Taylor10
OCT 2022
Best location in Seville. View of the cathedral from the balcony and so many fantastic tapas places just outside the door. Very comfortable and nicely sized bedrooms and bathrooms.

david sanchez del rosario10
SEP 2022
ubicación ideal

Aadam Peters10
SEP 2022
Can I move in? :) Such a beautiful place -even better than the pictures represent. Also, probably the BEST location with views right out of a movie scene. Very clean, great linens, central AC (unheard of!), great water pressure, nice furniture and spacious bathrooms (4 of them!)...Cannot wait to come back to Sevilla and stay at this place again.
Respuesta del Departamento de Calidad

Dear Aadam, we are happy to hear that our hard work has paid off! Comments like your make our day. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Scarlett Lu10
SEP 2022
my family and i stayed in this airbnb. check in was easy. location was great! views where good too . i would def recommend my friends to stay here
Respuesta del Departamento de Calidad

Dear Scarlett, thank you for staying with us. We are glad to know that we were able to match your expectations and your family had a pleasant stay with us. We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Andrea Key10
AGO 2022
Amazing apartment in a fabulous location in the heart of everything. This place has a real boutique feel and the hosts had thought of everything you could possibly need. Air con worked perfectly and was a must in the heat. We parked in one of the recommended car parks which was pre booked for us and it was about a 10 minute walk. The kitchen area is a bit cramped but perfectly fine for breakfast and making a light lunch and given your in the heart of Seville with an array of restaurants on your doorstep what more could you need. Great value for money too. Highly recommend.
Respuesta del Departamento de Calidad

Dear Andrea, thank you very much for sharing your positive feedback regarding your stay in our apartment. We are delighted to know we were able to meet your expectations, and we hope to have the opportunity to serve you again in the future.

Aija T.
Quality Department

Tony Jimenez-Alicea Ruiz10
AGO 2022
Great place and perfect location.
Respuesta del Departamento de Calidad

Dear Tony, thank you for staying with us and for highlighting our excellent location in your review. We are pleased you enjoyed your stay with us and hope to meet you soon again.

Aija T.
Quality Department

Imane Bounou10
AGO 2022
Lovely apartment, great for big families or a group of friends. Near by all the must see places of Seville. Very friendly and helpful staff.
Respuesta del Departamento de Calidad

Dear Imane, thank you very much for staying with us. We are glad to know that our great location was a highlight of your stay, in addition to our friedly team.
We hope you will visit us again in not too distant a future.

Aija T.
Quality Department

Ana Esteves9,3
AGO 2022
Fantástico
Respuesta del Departamento de Calidad

Gracias Ana por compartir su opinión sobre nuestro apartamento. Esperamos poder servirle de nuevo pronto en el futuro.

Aija T.
Departamento de Calidad

Franz Nietzen10
AGO 2022
Muy lindo apartamento en el corazón de Sevilla. Excelente ubicación, muy cómodo y buen servicio. Muy recomendado para familias!
Respuesta del Departamento de Calidad

Estimado Franz, muchas gracias por elegir nuestro apartamento. Nos alegramos de que haya disfrutado de la comodidad y la ubicación de nuestra propiedad, y muchas gracias por destacar nuestros servicios.
Esperamos que nos visite de nuevo en el futuro.

Aija T.
Departamento de Calidad

Kathryn Baruja10
AGO 2022
This home was perfect for our large group (8 including 2 teens and 1 kid). Location--AMAZING, walking distance to almost everything we wanted to see (cathedral, Alcazar, Archivo de Indias, flamenco show, tapas, etc). The kitchen is not enormous, but it´s perfectly serviceable and had everything we needed to cook some meals. The bedrooms feel even more spacious and having four bathrooms was SUPER useful with our large group. Do be aware that it´s in the middle of the historical center, so there is no parking nearby. The hosts gave us several options for public lots outside the city center, let us choose one and then made a reservation for us there (which we paid for separately but was a reasonable price and super easy to do). The only thing to keep in mind about that is that if you have luggage for a large group, and if you decide to get groceries like we did to save money by not eating out every single meal, you really have to plan well how you will get all that stuff to the apartment, since you can´t pull up close with car/taxi. The hosts were kind enough to text us with a pin drop at the closest place we could drop people off, and then they only had to walk about 2 blocks to get to the home. Also, the hosts were very kind about our changing arrival time (we were coming in a rental car so it´s easy to accidentally show up late when not following a flight or train timetable!) and super pleasant in all communication. We heartily recommend this home!!
Respuesta del Departamento de Calidad

Dear Kathryn, thank you very much for your detailled comments regarding your personal experience in our apartment. For us it is the best reward to know that our guests went home with such a wonderful memories of their stay.
We hope we´ll see you on future trips to Seville.

Aija T.
Quality Department

Shamila Ahmadi10
JUL 2022
I highly recommend it
Respuesta del Departamento de Calidad

Dear Shamila, thank you very much for your feedback and kind recommendation.
We hope to see you on your future trips to Seville.

Aija T.
Quality Department

Natalie10
JUL 2022
This apartment in the heart of Sevilla is a gem! It is within walking distance from the cathedral and other points of interest. The apartment was very comfortable for my party of 7. Would definitely stay here again.
Respuesta del Departamento de Calidad

Dear Natalie, we are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience and we would love for you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Stacey9,7
JUN 2022
Great location on a carless street in the heart of historic Seville, with the cathedral at the end of the block. Great restaurants surround you as soon as you step outside yet it is very quiet inside the apartment. Every bedroom had access to its own bathroom, a rarity in Europe, as well as central air conditioning that did its job as well. One tip- this location is not reachable by car so if you are traveling by car, be sure to let the host know in advance for parking lot recommendations and discounts.
Respuesta del Departamento de Calidad

Dear Stacey, thank you for the lovely review you shared following your stay with us. We are lad to know that you enjoyed the apartment and its location, and we hope to have the opportunity to meet you soon again.

Aija T.
Quality Department

Sara9,2
JUN 2022
Apartamento muy recomendable
Excelente ubicación, desde la ventana del salón ves la catedral, todas las estancias del apartamento reformadas, muy acogedor, muy limpio. El aire acondicionado funcionaba de maravilla para los 45 grados que hacia en Sevilla!!! Viajábamos 8 personas y hemos disfrutado de una habitación y baño cada dos personas, evitando así tener que dormir en el sofá, era lo que buscábamos. Aunque en el apartamento teníamos opción de desayunar, hemos desayunado en el bar de enfrente, tostadas y café por tan solo 3€. Super recomendable, repetiría, volvería a alojarme en este apartamento.
La única pega ha sido que no nos han dado opción de poder ampliar la hora de salida, aunque nos recomendaron un local para dejar las maletas cerca del apartamento.
Respuesta del Departamento de Calidad

Estimada Sara, muchas gracias por su opinión.
Estamos muy contentos de leer que estuvo muy satisfecha con la excelente ubicación, instalaciones y el servicio de limpieza de nuestro apartamento.
Esperamos volver a tener la oportunidad de servirle en un próximo futuro.

Aija T.
Departamento de Calidad

Jose9,2
JUN 2022
excellent choice for a goup in Seville!!
The apt was very comfortable; 4 bedrooms and 4 bathrooms, excellent for a group or family. small kitchen but with everything you’ll need. be aware its in a 4th floor with an elevator for barely one person. the location is the best attribute!!! calle Mateos Gago is in the middle of the action! just out the door is the cathedral and a lot of cafes and restaurants. although a noisy street you cant hear it from the apt. excellent choice!!
Respuesta del Departamento de Calidad

Thank you very much Jose for choosing our property for your stay in Seville. We are glad to hear that you had the opportunity to enjoy of our unbeatable location in the heart of the city.
We look forward to serving you again in the near future.

Aija T.
Quality Department

Christina10
MAY 2022
Apartment was close to plenty bars, tapas, cathedral, flamenco, e.t.c
Respuesta del Departamento de Calidad

Dear Christina, thank you very much for sharing your opinion regarding your stay with us.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Glaucia Sousa10
MAY 2022
Everything was perfect!
Respuesta del Departamento de Calidad

Thank you Glaucia for your kind feedback. It is a pleasure for us to know that you enjoyed your stay.
Hope to meet you soon again.

Aija T.
Quality Department

Jo10
ABR 2022
Nice house and perfect location, really enjoy the time.

Murali10
ABR 2022
The location was absolutely great. Easy to get to all the places we wanted to get to. The house was clean and very convenient. We enjoyed our stay

Veronica9,7
MAR 2022
Great location! The apartment is right next to the Cathedral and the Alcazar. Some very good restaurants nearby! We found the apartment very clean and it had everything we needed.

Colin9,3
MAR 2022
Loved our stay here in the heart of Sevilla. So close to main attractions, a wealth of great restaurants and fascinating back streets to explore. Will recommend to friends for sure!

Dalila9,6
MAR 2022
posizione fantastica vicino la cattedrale di Siviglia
non include il servizio di deposito bagagli. Prima di ripartire abbiamo dovuto lasciare una giornata i bagagli in un negozio di souvenir che eroga il servizio per €3 a valigia/zaino.
Respuesta del Departamento de Calidad

Thank you very much for taking the time to leave us your review.

We are glad to know that your enjoyed the prime location of the apartment, which offers an easy way to explore the city.
Regarding the possibility to store the luggage, we would like to remind you that our apartments are located in a residential buildings, therefore we do not have reception or luggage storage, but our team can help you to find the closest place to store your luggage. For the future oocation do not hesitate to contact us for any information you may need.

Aija Teilane
Quality Department

Nauman9,7
MAR 2022
We had great experience and would come again . Ideal location . We recommend highly

Amador10
FEB 2022
Un grand appartement très beau, très propre avec une literie très confortable. Un emplacement idéal en plein centre de Sevilla. Parfait pour une grande famille.

Cecile9,7
FEB 2022
gite très bien situé au centre de la ville, très proche de la cathédrale, idéal pour visiter la ville à pied. 4 chambres avec très bonne literie. Juste un peu bruyant le soir, mais c´est le plaisir de la vie sévillane.
Respuesta del Departamento de Calidad

Dear Cecile, thank you very much for your feedback regarding your stay. We are glad to read that the location of our house helped you to enjoy the real essence of Seville.

We appreciate your kind review of your stay with us and we look forward to your next visit.

Aija Teilane
Quality Department

Sajid6,7
FEB 2022
we had a great time in Seville. Although we booked Santa Teresa it was unavailable and we’re offered an alternative. The
central location
quite dark and gloomy inside, noisy due to location next to fruit wholesalers
Respuesta del Departamento de Calidad

Firstly we would like to thank you for choosing our apartments for your stay in Seville.
We highly appreciate your feedback regarding your stay and hope to have the opportunity to meet you in the future and exceed your expectations.

Aija T.
Quality Department

Taylor10
FEB 2022
Pablo was incredibly professional and helpful in ensuring that my friends and I had the best stay possible. The apartment was absolutely beautiful - photos really don´t do it justice. The location was also more than perfect. I would definitely stay here again!
Respuesta del Departamento de Calidad

Dear Taylor, thank you so much for your review and you kind words about our efforts. All our team work hard in order to offer the most comfortable stay for our guests.

Thank you for taking the time to give your feedback, we really hope to see you again in the future.

Aija Teilane
Quality Department

Jean Pascal9,7
ENE 2022
Vous découvrirez un appartement idéalement situé dans le centre historique de Séville, spacieux, moderne et fonctionnel
Respuesta del Departamento de Calidad

Thank you very much for leaving these wonderful comments about your stay in our apartment. We are delighted that you enjoyed your stay with us and hope to see you again in the future.

Aija Teilane
Quality Department

Laurent9,7
DIC 2021
Appartement très agréable,hyper bien situé, avec ascenseur. La salle a manger est un peu petite car elle se confond avec l´entrée. La literie est très confortable. En hiver avec les fenêtres fermées, c´est calme.
Respuesta del Departamento de Calidad

Thank you for your insights following your stay with us.

We are delighted to read that we were able to match your holiday expectations and we hope to see you again in the future.

Aija Teilane
Quality Department

Xueqi9,7
NOV 2021
Super nice location, you can walk to every attractions and there are many good restaurant nearby. 4 bathrooms are so convenient, suitable for a group of friends. If you are thinking of car rental, you actually don´t need a car in Seville.
Respuesta del Departamento de Calidad

Thank you very much for sharing this great review of your stay in our apartment.

We are thrilled that you have enjoyed your stay and certainly agree that our excellent location plays a key role to our guests´ overall experience.

Thank you for making us your choice accomodation on this occasion, we look forward to serving you again in the near future.

Aija Teilane
Quality Department

Silke8,3
NOV 2021
No ha dejado ningún comentario.

Marta10
NOV 2021
Es una casa muy céntrica que facilita todos los desplazamientos a pie por la maravillosa Sevilla.
La ubicación es excelente, está cerca de todos los lugares interesantes de la ciudad.
Respuesta del Departamento de Calidad

Le agradecemos sus amables palabras sobre la ubicación del apartamento y su cercanía a los lugares de interés en Sevilla. Verdaderamente, nuestro apartamento está situado en una zona inmejorable cerca de La Catedral y permite a los huéspedes disfrutar de la ciudad.
Esperamos poder servirle de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

Traude Burger9,3
SEP 2021
Super Lage - nettes Apartment

Norma Garfias10
SEP 2021
Excelente Inmejorable De verdad una muy buena experiencia Súper recomendable
Respuesta del Departamento de Calidad

Estimada Norma
Le agradecemos que eligiera nuestro apartamento Mateos Gago para esta ocasión, así como su amable recomendación. Estas opiniones tan positivas son una herramienta de motivación para mejorar continuamente la calidad de los servicios que ofrecemos.

SOFIA10
OCT 2020
Bien situado!!

Stephan10
AGO 2020
Es war super!!!
Tolle, moderne Unterkunft!

daniela10
MAR 2020
Posizione fantastica a ridosso della cattedrale, appartamento bello ben arredato stanze con bagno, non manca niente
Tutto molto bello niente da aggiungere

Noel10
FEB 2020
Clean and spacious. Nice view. PERFECT Location!! Just open the door and you´re in the heart of Sevilla.

Deborah10
FEB 2020
Très bel appartement et emplacement parfait

Gerardo10
FEB 2020
Espectacular alojamiento en un sitio inigualable

Rb10
ENE 2020
Location None
Respuesta del Departamento de Calidad

Dear Rb, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon. Fátima Roca-chief of Customer Service.

Delphine Dupre Tremoulet9,8
ENE 2020
Exceptionnel
La situation de l appartement vraiment exceptionnelle. La décoration et les services de l appartement.
Le bruit de la rue dans les chambres.
Respuesta del Departamento de Calidad

Chère Delphine Tout d´abord, nous tenons à vous remercier pour votre brillant commentaire posté après votre récent séjour dans notre appartement et nous sommes heureux de lire que nous avons su répondre à vos attentes. Nous nous efforçons de faire en sorte que les niveaux sonores soient toujours dans des limites raisonnables afin que nos clients ne soient pas dérangés par le trafic extérieur, bien que nous ne puissions pas toujours le contrôler. Nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Fátima Roca - Chef du service clientèle

Pietro9,5
ENE 2020
E´ stato come vivere a casa nostra.
Bellissima struttura da poco ristrutturata.Ottimo arredamento essenziale ma ben inserito negli ambienti. L´appartamento di Calle Mateos è centralissimo.
La mancanza di caffettiere tipo "Bialetti" di varie misure e andrebbero messe delle mensole nei bagni, soprattutto nelle docce.
Respuesta del Departamento de Calidad

Dear Pietro, We would like to express our gratitude for the comments you have made about your recent visit, since they help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum satisfaction and we are delighted to hear that you enjoyed your vacation in the apartment. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacation. In reference to your comment about the coffee maker, we always offer Italian filter coffee maker as well as coffee for your arrival, so that our customers can enjoy a first coffee. We are looking forward to your next visit. Fátima Roca-chief of Customer Service.

Maria Dolores Peñarrocha Martinez9,3
ENE 2020
La ubicación
Las fotos de la cocina y el salon en internet dsban la sensacion de que eran mas grandes
Respuesta del Departamento de Calidad

Estimada María Dolores, Nos gustaría darle las gracias por elegir nuestro apartamento para sus vacaciones en Sevilla, así como por dedicar parte de su tiempo en comentar su experiencia con nosotros. En cuanto al tamaño de las habitaciones lamentamos su decepción. Sin embargo, nos gustaría señalar que tenemos diferentes apartamentos disponibles, y todos ellos están descritos a fondo en nuestro sitio web. Para ocasiones venideras, nos gustaría ofrecerle la posibilidad de consultar todo en relación a su reserva, para asegurarse de elegir lo que mejor se adapte a sus necesidades y deseos. Esperamos servirle en un futuro. Fátima Roca-responsable Dpto. de calidad.

Paul10
ENE 2020
Great apartment in an excellent location. Our hosts were very accommodating and helpful. Would definitely recommend.

Simona10
ENE 2020
A very clean and comfortable house. There are all you need inside. The location is perfect, very near the Giralda. The host was perfect.

Urska10
ENE 2020
A great overall experience which we would gladly repeat. The apartment was nice and clean, located in a lovely area with starting points into different directions, with parking options nearby. Highly recommended!

Jorge10
ENE 2020
Muy buena ubicación y muy cómodo que haya baños en cada habitación.

Alfonsina9,8
DIC 2019
Appartamento nel pieno centro della città... posizione invidiabile.... tutto ok... casa pulita con tutto il necessario... peccato solo che l’ascensore sia stato guasto per due giorni ( e fare tre piani a piedi è stato faticoso)... l’host pero’ si è messo a disposizione per risolvere al più presto questo problema!!!

Enrico9,3
OCT 2019
Tutto bene

Mariarosaria9,5
OCT 2019
Tutto perfetto. La posizione, i 4 bagni fondamentali in 8 persone. La casa era davvero completa di tutti i comfort. Bellissima e centralissima.
Climatizzazione centrale, essendo le camere di diversa grandezza, la temperatura era diversa nelle varie stanze.

Javier9,8
OCT 2019
La ubicación es inmejorable La comodidad de disponer una habitación por baño La vajilla nueva
Problemas con las cerraduras, tanto del portal como del apartamento

Joan10
OCT 2019
We all loved Seville and having a nice apartment certainly added to it.
I could not say enough about the apartment. On check in we were met with such a pleasant girl who filled us in on everything. From all the attractions to restaurants and shopping etc. The apartment was so central to everything. I would recommend it to anyone and will certainly be back again.

Claudio10
OCT 2019
Posizione fantastica. Appartamento nuovo, dotato di ogni confort. Assistenza in loco perfetta, abbiamo avuto un problema con la serratura che è stato immediatamente risolto (venerdì 16/8 alle ore 21.00).

Nabeel10
OCT 2019
Everything was perfect Very clean and new apartment and location is fantastic
Only the elevator was out of service during our stay and we were 3 floor
Respuesta del Departamento de Calidad

Dear Nabeel, thanks for your comment. We are very happy to know that you liked the apartment in all aspects. We apologize for the punctual failure of the elevator, which we understand can be a great nuisance. Unfortunately it is out of our control to be managed by the community and all we could do is let the technician know so that he could solve it as soon as possible. It has been a pleasure to have hosted you. Regards

Fatima Roca - Chief of Customer Service