It was missing a washing machine and the air conditioner didn’t work well. One toilet was hard to flush and the keys didn’t work well either. Good location but the terrace pictures do not reflect the current condition. It also lacked common kitchen items making it less than ideal. The place could use some maintenance.

My teenage niece, daughter and my sister and I visited Seville March 2023. Pablo and his rental management folks were always very responsive to all our queries. The location was amazing with things to do within walkable distance. The home was clean and spacious. Our taxi did drop us off a minute or two away from the house, as the streets were pedestrian only - but accessibility was very easy. Our host was very accommodating with the checkin time, as we were early, so we were very thankful! One thing was that the check in process seemed a bit rushed. We had a slight issue one day with one of the ACs and a fuse going off. But the rental service agency was very prompt in sending over a repair man for the first and then walking us through the next issue to resolve it. That was very helpful. We thoroughly enjoyed our stay at this beautiful home and definitely loved the hospitality. A great home to stay in.

Lovely place, as described in the ad. Responsive and helpful host. Roof terrace was a great asset, and location was perfect for exploring the city.

Exactly as appeared or even better!

Logement très bien situé et propre. La terrasse est aussi très appréciable. Parfait pour 6, plus nombreux il faut alors utiliser le canapé convertible.

Appartement duplex au 2nd étage idéalement situé et à proximité de la cathédrale, l´Alcazar et autres curiosités. Pas trop loin des rues commerçantes. Très bonne adresse pour un séjour court. Literie très comfortable. Tout est accessible à pied à partir de l´appartement. Le fait d´avoir 2 terrasses est un réel atout. L´immeuble dispose d´un ascenseur. Séjour très réussi !

Very nice location. Appartement has a nice terrasse.

A good property in a fantastic location, great amenities and access.
The property is in an excellent location, less than 5mins walk from both the cathedral and the Setas de Sevilla as well as around 25mins walk to Plaza de Espana. Although not located on a road with vehicular access (a positive in my view) it was only 2mins walk from where the taxi dropped us off. The property itself was a good size, although given we were travelling as 4 adults and 2 infants the kitchen was a little cramped. The shutters meant the rooms were very quiet and dark at night, a big plus when travelling with infants. The lounge and dining area was a good size and practical and the hosts very kindly arranged 2 high chairs and travel cots for the infants. The rooftop terrace was a bonus, the view from it was pretty good but just having a large outdoors and safe area for our kids added real value to the property. Lovely and warm in the February sun but I imagine a bit too hot in summer. There is step free access via a lift to the apartment on the 2nd floor (note it is a duplex so those staying on the top floor will need to climb stairs, was fine for us).
The property was a little more tatty than the pictures suggested, the ´Genteel Home´ chain very much portrays a high-quality/high-spec brand but in reality this particular property could do with a bit of redecorating and the bathrooms both look quite tired and in parts, grubby. There was some internal noise from surrounding properties, but this didn´t spoil the stay for us. The main negative was that the upstairs bedroom was not ´closed off´, it was more of a mezzanine with a rail which a) made it very dangerous for anyone with a kid (a bit of a death trap, very easy for young kids to fall through/off) and b) meant privacy was a little bit lacking if you are travelling with friends. Going back through all the photos, there isn´t one that explicitly shows this arrangement and for that I´m a little frustrated. Some of the sockets/electricals looked a little dodgy/broken, I think the hosts should seriously consider getting them looked at as they could be very dangerous for little fingers.

Fantastic flat in a great location with a lovely roof terrace. In need of some minor improvements, but we really enjoyed staying there and it was absolutely perfect for our needs. Recommend.

Located at walking distance of all attractions in Seville. Very nice appartment with all you need for a comfortable stay. We greatly enjoyed our stay.

Logement très bien équipé et très très bien situé! A Notre arrivée tout était préparé et le logement était très propre! De par sa localisation, nous recommandons fortement! 🤩

We had an amazing stay! I can’t say enough good things about the place, and communication from Genteel Home . They were fabulous. Every time i had a question, they were extremely quick to respond. Great value, and the area is fantastic! Very close to local stores and restaurants. Walking distance to the cathedral. We have zero complaints.

Excelente experiencia en Sevilla
Excelente ubicación, wifi, cama muy cómoda
La presión del agua no era buena en los baños

Great location! Very close to everything, and the main street! Apartment is very well maintained and developed. Loved the terrace! Would recommend

Amazing location and place to stay in Sevilla very modern

Fantastic location, well appointed, clean space

tout était parfait : appartement, emplacement, disponibilité et conseils restos. localisation vraiment centrale. le petit plus : le rooftop avec une vision 360° de tous les monuments de Séville !

Tres bel appartement service au Top

Highly recommend staying here! It was centrally located near all the main attractions, check-in was simple, and the place was extremely comfortable! They provided details about the city upon check-in and were easy to communicate with throughout our stay. We will definitely book here again if we come back to visit!

Just great!

Beautiful apartment, with one of the best balconies in the area. We enjoyed sunset dinners on the terrace after a long day of exploring (all from our doorstep!). The kitchen was well equipped, bedrooms comfortable, and all around a very relaxing and enjoyable stay. Would definitely stay there again! (4 adults, 2 kids, 1 baby)

Great stay, Pablo gave us great advices as well

Localização Top, no centro de Sevilha perto da movida, casa com tudo no sitio correto, boa decoração. Os terraços são qualquer coisa para uma casa no centro. Limpa, comoda, perfeita para 2 familias com miudos para estar bem perto da movida sevilhana. Recomendo

Apartamento muito bem localizado e de elevada qualidade e bom gosto.

Very good location close to almost every Sevilla’s landmarks. The apartment is comfortable and clean but the terrace must be renovated.

Lovely apartment! Very spacious and 2 amazing terraces. The location of this property was bang on in the middle of the centre which allowed us to access everything at our door step.

This location was just perfect for all the sights of Sevilla! Clean with plenty of room for our family of 5. Needed to arrange arrival time to meet with person to let us in but very helpful and responsive be when we needed them. Modern and comfortable decor and double terraces. Spectacular view of city. Would choose again!

Great place! Loved the terrace and the views of the cathedral were amazing. Can’t recommend this spot highly enough!!!

Great apartment! Host was very helpful & responsive. Bonus points for 2 floors of outdoor space!

This is such a lovely apartment. It´s very spacious, spotlessly clean and well equipped with everything you need.
It´s also centrally located, yet very quiet. The 2 terraces are a wonderful addition to the property.
Highly recommended.

The location was perfect! Thank you.

Brilliant apartment! We had a great stay - it looks just like the pictures, has lots of space and is really well stocked - the kitchen has everything you need and more and the beds were very comfortable. It is literally 5 mins from the cathedral and everything including lots of restaurants are just on the doorstep. The hosts were really east to communicate with and check in was super easy and they gave us so much information. We´d definitely recommend it too others.

Lovely flat right in the heart of the city. And 2 terraces, both very private and real sun-traps. Would recommend.

Hola Pablo Muchas gracias. Votre appartement est magnifique et l accueil parfait! Merci

Très chouette appartement dans un quartier central. Appartement très calme malgré cet emplacement central. bien équipé et très agréable surtout avec les terrasses.

This apartment is very nice, very clean, and in a great location in Seville! The rooftop terrace is fun and we were very impressed with the very smooth check-in and check-out experiences. Also, even though the apartment is in the center of Seville, there is sufficient sound insulation (the evening sounds are not loud). We highly recommend this apartment!

Great location! Close to everything. A lot of space for Europe.

We had a great stay, the location is just fabulous, we could walk everywhere. Check in was quick and efficient as well as helpful for local information. Would thoroughly recommend this apartment to anybody, our only negative was the weather!

Nous avons beaucoup apprécié notre séjour dans cet appartement et l´accueil qui nous a été réservé. Très central (donc forcément un peu bruyant), propre et très fonctionnel. Nous recommandons.

L´appartement est très bien situé, en plein cœur de la ville, à deux minutes à pied de la cathédrale, dans une rue piétonne. L´appartement est agréable avec deux belles terrasses dont nous avons beaucoup profité même en février avec une température déjà très élevée. L´accueil est très bien organisé et la personne à contacter très réactive.

Localizaçao, camas e travesseiros, utensilios de cozinhs
Checkin feito com mta pressa pela recepcionista que não nos explicou nada. Rede elétrica não suporta mais que 2 equipamentos ligados ao mesmo tempo. A chave cai o tempo todo. Local de colocação do lixo distante da moradia.

Bel appartement très bien situé. Tout est accessible à pied ( sites , restaurants et commerces). L’appartement est bien équipé, la terrasse est très agréable avec une belle vue panoramique au cœur de Séville.

Emplacement idéal : tout se fait à pied Literie de grande qualité Terrasses superbes mais pour nous le soleil n était pas au rendez vous mais la plus fait du bien

Bem localizada, bem equipada, suficiente para 8 pessoas.

Great location but decor and furnishings are very tired.

Great location, lovely apartment

Séjour parfait chez Pablo. L´appartement est très bien situé, tout peut etre fait à pied et il se situe dans une zone piétonne commerçante. À deux pas de restaurants sympa, de la cathédrale et de l´alcazar. Il est bien équipé, avec tout ce qu´il faut, la déco est sympa. On s´y sent tout de suite bien. Les deux terrasses sont superbes et offres une vue géniale. Les petits déjeuners sur la terrasse sont magiques. Carmen qui nous accueilli est très sympathique et de bon conseil pour les visites. Nous avons eu un souci avec la porte de l´appartement. Nous avons claqué la porte en laissant les clés à l´intérieur sur la serrure. En moins d´une demi heure le problème était réglé grâce à la réactivité de l´équipe et nous avons pu reprendre nos visites. Je recommande vivement et je pense que nous y reviendrons.

Excellent place, very well located. Great terraces. Strongly recommended

Very nice apartment with fast internet, double terrace with amazing view and great location

Very nice flat on two levels with two terraces. Location is right in the center but on a pedestrian street. Very nicely decorated. We would definitely come back

super appartement et très bien situé! famille avec 4 enfants et tout était parfait à recommander++++

super appartement et très bien situé! famille avec 4 enfants et tout était parfait à recommander++++

Muy buen alojamiento. Buena localizacion, gran decoración , cocina perfecta con todo para cocinar, dormitorios muy comodos y muy buena terraza.

Great location for a stay in Seville. Rooftop terraces perfect. Easy checkin. Perfect for all the sights and restaurants with everything on your doorstep.

Lovely modern spacious apartment in a great location in the centre of the old town

What a fab time we had. The apartment is lovely, we enjoyed sitting on the balcony in January - morning, afternoon and evening! Thank you Ana for your help during our stay.

This apartment is a little gem, 2 mins from the cathedral and main eating hub. The place had 2 terraces and was chic and clean. The check ion and out was so simple - they even arranged taxi back to airport. Cannot recommend highly enough.

The location is phenomenal. You are right next to the cathedral. The apartment is pretty and spacious. The greeter gave very good directions. Unfortunately there was construction every work day at 8:30 in the morning in the neighboring unit. The upstairs room has no door - you walk into it from an open stairway and the shower on that bathroom is very poorly designed. There is a constant puddle of water on the floor.

très bon

We enjoyed a wonderful 3 day stay. The apartment is in a perfect location in the best part of the city. So many bars and restaurants close by and the cathedral is just down the road. The hosts were very helpful and friendly. Ana offered some very welcome advise when we arrived. Thank you!

Magnifique appartement décoré avec goût et très bien placé au cœur de la ville, agrémenté de ses deux terrasses offrant une superbe vue. Nous avons passé un excellent séjour entre amis. À tester sans hésitations!

Appartement idéalement placé pour visiter Séville avec 2 jolies Terrasses.

El apartamento se encuentra en una zona inmejorable. El recibimiento fue muy agradable y el apartamento mejor de lo que esperábamos. Muy bien equipado y cuidado el detalle. Todo limpio.

A wonderful stay in a fabulous apartment located within walking distance of lots of attractions.
The apartment was extremely comfortable and the outside terraces were a real bonus with lovely views across the rooftops and the Cathedral. We were in easy walking distance of tourist attractions, shops and lovely bars and restaurants. Apartment was a short walk from a supermarket which even had a lovely bakery.
Not a complaint but the only thing missing from the kitchen were egg cups.

Lola and Anna were excellent helpers. Lola came out to meet us with our bags and walk us back to the house while we got the car parked. The location was excellent. A short walk to many many things to see, do and eat. We would consider staying there again and certainly recommend it!

Great location in the heart of the city. Apartment was clean and two roof decks were great. Plenty of room for a family of 5 with kids 20,18, and 15. Only issue we had is that we’d come back to apartment late as they eat dinner so late in Spain. The walls are thin and there is a woman that yells at you to be quiet. Having said that, I would definitely stay there again.

Location, location! Amazing and discreet location and the best restaurants nearby- El Pinton was our favorite! This apartment had excellent climate control, privacy, and the whole apartment can be darkened if you want to avoid jet lag! Wow! We loved it so much- the kitchen was perfect and the space made us feel like we were at home. I highly recommend this apartment- the hospitality is also amazing- our travel plans were delayed until very late and we were met kindly at an off hour by a cheerful kind hostess who made us feel welcome after a horrible day(s) of travel. This is what the agency strives for: quality, attention to detail, privacy, ease of access.

Fantastic apartment in a great location. The rooftop terrace has a real wow factor, especially at sunset. Room sizes, air conditioning, amenities and cleanliness all very good. We loved our stay here!

Clean, big and on a good location. Nothing bad to mention about this stay!

Beautiful Apartment with a lovely Sun Terrace right in the heart of the city-everything was just perfect

Extremely good location, only steps to Catedral de Sevilla. Wonderful rooftop terrace, which caught the sun in the early evening even in March. A beautiful place to stay for our group of six during our time in Sevilla. Highly recommend!

Loved our stay in this apartment & really couldn´t fault it. Just as described & as per the photos on the website. The booking process & all communication with the office & admin staff were good. The apartment is very well equipped & beautifully clean. The 2 roof terraces were an added bonus & made our stay in the city just perfect.

This 3 bedroom/2 bathroom apartment in the heart of Santa Cruz is very stylish, spacious and comfortable. One bedroom is upstairs in a loft, the other two are on the main floor. You are a very short walk to all the best sites to see in Seville. The neighbourhood is very vibrant with shopping, restaurants, bars, flamenco, and historic sites. The apartment is well equipped with a small kitchen, and a washing machine and drying rack. The two terraces are excellent for hanging out. 3 couples or a family would enjoy staying here. I would not hesitate to stay here again, and recommend it to others.

Leuk appartement met heerlijk dakterras. Centraal gelegen. Miste alleen theedoeken en koffiezetapparaat.

La decoración y el factor del apartamento estar muy bien equipado.

Ubicación excelente. Moderno y completamente equipado. Terrazas espectaculares. Una apuesta segura.

AWESOME STAY. Highly recommend the Roof Top Appartment. Sehr modern und die Dachterrasse ist einfach toll gewesen!

Great location, it’s so close to everything you need! The host/management is very responsive and quick. Comfortable stay. Can be a bit noisy as night but Seville is a night life city, so that’s expected.

You can´t beat the location; it is great! The rooftop terraces were wonderful and my friends and I had the best time in Sevilla!

Todo muy bien

Clean, smart, Genteel Home Francos has everything you could ever need. We had the most amazing time in the apartment. The location was brilliant. It was in the heart of the city and really easy to get to places. The apartment was clean, luxurious and i would recommend this place to anybody. When i come to Seville again, i will most definitely book this place again. Thanks so much.

Overall a good house and best location. The only annoying part was the annoying neighbor. The stairs are bit squeaky and will make sound when climbing down. The minute you climb down the annoying neighbor will knock on the wall.( even at 9 am ). And the host was very quick in writing me the email saying that neighbour are complaining( and was slow in responding to the question I aksed). If the host´s stairs are squeaky what am I suppose to do? Also the neighbor watches the TV very loud and one of the room we could clearly hear the television ( and this is around 11.45 pm).

Excellent location. Well equipped apartment. Lots of lovely places to eat nearby. Highly recommend for a fabulous trip to Seville.

Appartement idéalement situé pour visiter Séville, tout se fait à pied. Il est très bien équipé, la literie est confortable et plutôt calme pour un logement en plein cœur de ville. Le seul dérangement est la voisine qui se plaint du bruit que font les locataires de Pablo... sinon l’appartement est idéal. Le plus : les deux superbes terrasses avec vue sur la Giralda.

Fantastic accommodation in a great location!

L´appartement est moderne, comfortable et idéalement situé en plein cœur de Séville. Pablo est très gentil. Je le recommande.

An overall great apartment and experience. This apartment is absolutely beautiful and the best part was the rooftop terrace....we sat outside to enjoy some wine a couple of nights and it was completely enjoyable. Last but not least, the location of this apartment is (Website hidden by Airbnb) is close to everything, basically a 5 to 10 minute walk to most tourist sites. Would recommend to everyone!

The location was perfect and the apartment was immaculate and very modern. Make sure you download a map before you go as navigating the streets for the first time can be a challenge. Amazing views in all directions from the terrace, especially at night.

Appart idéalement situé. Super literie , 2 terrasses dont une solarium avec douche , équipement très important ( 2 wifi, machines linge et vaisselle, ...) Super déco

Great location. Met early before check in time by host. Gave us great tips on free walking tour and good places to eat . Apartment in fantastic spot. Easy walking to all sights. Apartment has huge terrace and roof terrace which was one of main attractions. My teenage daughters loved the roof terrace for sun bathing. Overall great stay and would highly recommend

My family of 7 and I spent three days at this great apartment & I could not have better things to say about the apartment and our whole experience: All the staff we were put in contact with were so incredibly helpful, kind and very easily accessible. We were not able to call them upon arrival as necessary because we didn´t have easy access to a phone. The whole team were kind enough to work around this. We were given a ton of helpful information regarding Seville upon arrival and even purchased tickets to a Flamenco show (which, by the way, was nothing short of amazing - even the stubborn and often bored 13 year old boy in our family was awe-struck. Go to this! It´s definitely recommended!) The apartment was filled perfectly with amenities: the kitchen is stocked nicely with cookware, the bathrooms have soap and body wash, and the beds are incredibly comfortable. The terrace at this apartment was incredible! Such a great space for the 8 of us to relax in the evenings but still be able to enjoy the air and sounds of Seville. Arguably, the best part of this apartment was its location. We were in the heart of Seville - right in the mix of great shops, a little supermarket or two, wonderful restaurants and tapas bars, and major tourist attractions. We were so close to everything that I could spend the whole night going from restaurant to restaurant to shop to bar to restaurant in 6" heels and be completely okay with it.

Very nice apartment equipped with everything you need. Pretty noisy during the night if you sleep with open windows (but you can use air conditioning and close your windows). The position is very central, a throw stone from everything and the terrace on the top is beautiful. In my apartment experiences I usually look for houses with stronger identities and personalities; but if you look for a very functional apartment very well positioned, this apartment is for you.

Extraordinary apartment, superb location and impeccable service. My family and I spent 1 1/2 months in Seville and lived in Francos 23 during our stay. We had such a wonderful time and not complaints about the apartment. The terrace is to die for and the views of the city are phenomenal. Genteel is also a great company. When you need anything they fix it or take care of it in a snap. We very much look forward to returning to Seville.

Location is great. Decor of the place is wonderful. Roof top terrace is a bonus.
Everything about the place is wonderful. However on the top floor bedroom, there were a ton of ants in the bed, pillow cases and bed sheets. We have to literally take off all the bed sheets and remove the ants so as to have a good sleep. It was gross. Later on in the day we found more ants in the bottom floor bathroom. Don´t know where they came from. But this made the stay uncomfortable.

Thank you very much Ovi! We will come back to this wonderful apartment. We love Sevilla and its weather.
Again, thank you very much! Everything was perfect.