VER FOTO
  1. INICIO   
  2. Alojamientos en Sevilla   
  3. Santa Teresa I

Suite
Santa Teresa I

Sevilla · Santa Cruz

9,1 (74 valoraciones)


1-2
Personas

1
Dormitorio

1
Baño

30 m2
Superficie

Sobre el alojamiento

Se trata de un estudio de tipo estudio, abierto y diáfano, perfecto para una pareja que quiera disfrutar además de una confortable zona de estar con sofá y TV, y de una moderna cocina equipada con todo lo necesario. El baño es completo, con ducha e igualmente moderno y cómodo.

La cama de matrimonio mide 1,50 de ancho x 2,00 de largo.

En la reforma del edificio se han mantenido restos arquitectónicos e históricos de la antigua Casa, y buena prueba de ello son las paredes originales y el precioso arco, todo de ladrillo visto, que envuelven este estudio dándole una elegancia y distinción única.

El entorno del estudio es único, la calle Santa Teresa y la Plaza de Santa Cruz son dos de los lugares más hermosos de Sevilla, llenos de historia y tradición. En los alrededores del estudio hay pequeños bares tradicionales donde degustar la mejores tapas de la ciudad, pequeñas tiendas y un sin fin de lugares y rincones para visitar. La Catedral, el Alcázar, la Giralda..., todo queda a escasos metros caminando.

Aire acondicionado Centralizado
Calefacción Centralizado
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas No permitidas
Cuna Disponible
Planta Planta baja
Ascensor Disponible
Fibra óptica Gratis
Televisión Smart TV
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h
> Este alojamiento no permite mascotas.

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.


> VUT/SE/05601


>
La reserva de cada alojamiento de Genteel Home conlleva el ofrecimiento de experiencias o actividades extras para mejorar su estancia, las cuales son gestionadas por proveedores externos, que las pondrán en su conocimiento a través de e-mail o WhatsApp, pudiendo usted contratarlas o rechazarlas. Para más información sobre la gestión de experiencias y actividades extras de los alojamientos, visite nuestra Política de Privacidad en nuestra web oficial
Reservar


Código descuento
APLICAR
Reservar

¿Tienes alguna consulta o duda sobre el alojamiento?


Solicita información

Ver en el mapa

El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:



• Servicio de restauración cuya carta puede consultar aquí


• Servicio de recepción y custodia de equipajes. 5€ por maleta y día.


• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.


*Posibilidad de limpieza periódica diaria aparte. Consultar precio.


Valoración de la propiedad

9,1 (74 Valoraciones)

Ubicación
9,8
Calidad
9
Limpieza
9
Personal
9,2
Instalaciones
9
Recomendación
9,1

Nos interesa tu opinión


Opiniones de nuestros clientes

Roy Brown10
MAY 2024
Excellent location, short walk to everything, a wonderful stay in Sevilla.
Respuesta del Departamento de Calidad

Dear Roy,

Thank you for your kind words. We´re thrilled you enjoyed our excellent location and had a wonderful stay in Sevilla. It´s great to hear that everything was within a short walk. We appreciate your feedback and look forward to welcoming you back soon.

Jodie Perrett10
ABR 2024
Lovely apartment and amazing location. Walking distance to all the main attractions and great tapas bars. Really helpful host and easy check in and check out.
Respuesta del Departamento de Calidad

Dear Jodie,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Gregory Gibson10
ABR 2024
Perfectly located AirBnB for exploring the city. So close to the Alcázar and hundreds of great restaurants within walking distance. Place was clean and spacious. Would definitely stay here again next time I’m in Sevilla!
Respuesta del Departamento de Calidad

Dear Gragory,

We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.

Roberto Martinez10
ABR 2024
Close to Cathedral
No garage
Respuesta del Departamento de Calidad

Dear Roberto,

Thank you for your feedback. We´re pleased to hear that you appreciated our proximity to the Cathedral. Regarding parking, we apologize for any inconvenience caused by the lack of garage facilities. Information about parking availability can be found on our website to assist guests in planning their stay. Additionally, we hope that the local parking facility, located just 3 minutes from your apartment, was helpful for you. Your satisfaction is important to us, and we hope you had an otherwise enjoyable stay. It will be a pleasure to welcome you again in the future.

Quality Department.

Fanny REICHERT9
ABR 2024
Great location
Bad soundproofing. Noisy street but presence of works during our stay.
Respuesta del Departamento de Calidad

Dear Fanny,

Thank you for sharing your feedback on your recent stay with us. We are delighted to hear that you appreciated our great location.

We apologize for any inconvenience caused by the unusual noise during your stay, particularly due to the nearby works. Please rest assured that such disturbances are typically not characteristic of our tranquil surroundings. Our establishment is situated in a relatively quiet area, away from the bustling city center, which generally ensures a peaceful environment for our guests. Nevertheless, we take your concerns about soundproofing seriously and will carefully consider your feedback as we continually strive to enhance the comfort and satisfaction of our guests.

Thank you once again for choosing to stay with us. We look forward to the opportunity to host you again in the future and provide you with an even more enjoyable experience.

Quality Department.

Samantha Lewis10
MAR 2024
Thank you!
Respuesta del Departamento de Calidad

Dear Samantha,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Lucy Stenson10
FEB 2024
Fabulous, very clean place to stay. Wonderful locations with everything perfect walking distance away, amazing staff and very attentive. The only thing I would say is it’s not the most quiet place to stay and very echoey through the entrance which wouldn’t be ideal if your a light sleeper apart from this I would definitely recommend.
Respuesta del Departamento de Calidad

Dear Lucy,

Thank you for sharing your feedback with us. We´re thrilled to hear that you found our place fabulous and very clean, and that you enjoyed our wonderful location with everything conveniently within walking distance. We appreciate your kind words about our amazing staff and their attentiveness to your needs. However, We regret to hear that you experienced issues with noise during your stay, as this is unusual for us. It´s possible that any disturbances may have been due to occasional festivities or events in the area, as we are located in the famous Plaza de Santa Cruz which is a rather traqnuilous area. However, please rest assured that we strive to maintain a tranquil environment for our guests to ensure their rest and relaxation. Thank you for your recommendation despite this minor issue, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.

ignacio gumiel7
FEB 2024
Aceptable pero no era lo que pensaba
Bajo. Ruidos. Humedad
Respuesta del Departamento de Calidad

Estimado Ignacio:

Gracias por compartir sus comentarios con nosotros. Lamentamos mucho escuchar sobre los problemas que experimentó durante su estancia en nuestro apartamento.
Queremos destacar que la información sobre la posición del apartamento, incluido el hecho de que se encuentra en la planta baja, se proporciona en nuestra página web y en el correo electrónico de confirmación de reservas. Nos esforzamos por ser transparentes y brindar toda la información necesaria a nuestros huéspedes para garantizar una experiencia sin contratiempos.

Respecto al ruido, nos sorprende escuchar esto, ya que nuestra ubicación suele ser conocida por su tranquilidad. Sin embargo, entendemos que pueden surgir situaciones puntuales que afecten la experiencia de nuestros huéspedes. También nos gustaría destacar que existen épocas del año donde la humedad es más alta que otras, por lo que lamentamos cualquier inconveniente al respecto. Apreciamos su retroalimentación y tomaremos medidas para abordar cualquier problema que pueda surgir en el futuro.

Esperamos tener la oportunidad de recibirlo nuevamente en el futuro para brindarle una experiencia más satisfactoria.
Saludos cordiales,
Departamento de Calidad

alessandro albertazzi8
FEB 2024
No ha dejado ningún comentario.

Valentine Denis Le Sève10
ENE 2024
Excellent séjour dans ce studio. Nous avons été très bien accueillis par l´agence de location. Ils ont été très réactifs et disponibles, en nous donnant pleins de conseils et bons plans. Le studio est idéalement situé près du centre de Séville. Nous avons pu tout faire à pieds !
Respuesta del Departamento de Calidad

Dear Valentine,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department

Lucia Benassi10
ENE 2024
Un piccolo appartamento meraviglioso accogliente, siamo stati accolti e coccolati. Sevilla é un gioiello, la posizione é ottima vicina a tutte le attrazioni noi abbiamo quasi conosciuto tutta la città a piedi. Ringrazio tanto! Sicuramente ci tornerei!
Respuesta del Departamento de Calidad

Dear Lucia,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay.

Regarding the space, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site, also you can find this information in your booking confirmation when you make it.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future.
Warm regards,
Quality Department

Dolores Arvayo10
NOV 2023
Mi estancia en Sevilla fue una muy buena experiencia, lugar super agradable para caminar, seguro, mucha vida social alrededor. Pablo y su equipo siempre se mostraron atentos a mis mensajes. Sevilla es espectacular!!
Respuesta del Departamento de Calidad

Estimada Dolores,

Agradecemos sinceramente sus amables palabras. Nos complace saber que su estancia en Sevilla fue una experiencia positiva y que disfrutó de la agradable atmósfera, la seguridad y la vibrante vida social que la ciudad ofrece. Transmitiré sus elogios a Pablo y su equipo, quienes se esfuerzan por brindar un servicio atento. Nos alegra que haya encontrado Sevilla espectacular. Será un placer darle la bienvenida nuevamente en el futuro.

Hannu Järvi8
NOV 2023
No ha dejado ningún comentario.

Ana Belén Pulgar Aparicio8
NOV 2023
La ubicación, la decoración del apartamento y su distribución
El ruido del portal, porque debido a que estabamos en la planta baja se escuchaba por la mañana entrar y salir a la gente.
Respuesta del Departamento de Calidad

Estimada Ana Belén,
Le agradecemos mucho por compartir su reseña positiva. Nos alegra saber que disfrutó de su tiempo con nosotros y que la decoración y distribución fue de su agrado.

Respecto al ruido, lamentamos cualquier inconveniente y trabajaremos para mejorar los sistemas de aislamiento y asegurar una estancia sin ruido a nuestros futuros clientes.
Una vez más, darle las gracias por compartir su experiencia con nosotros. Tomamos nota y le aseguramos que atenderemos a todos los detalles para poder ofrecer estancias mucho más gratificantes. Si desea volver a confiar en nosotros, nos comprometemos a brindarle una experiencia mucho más memorable.
Saludos cordiales,
Departamento de calidad.

Emma Kimpton8
OCT 2023
We enjoyed this lovely little apartment in the heart of Santa Cruz. Seville is a wonderful city and this accommodation is in the heart of everything. The apartment is very comfortable. I would recommend this Airbnb and would definitely come back in the future!
Respuesta del Departamento de Calidad

Dear Emma,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department

Sandra Vietgen10
OCT 2023
I had a great stay at this apartment. Everything was clean, looked just like on the fotos and the kitchen was fully equipped with everything I needed. After a few days even my sheets and towals got changed (after checking with me). The communication was very good, friendly and pro-active. I could walk to all the main attractions of Seville, especially the Cathedral was very close. One thing you need to be aware of is that the apartment is next to the entrance of the building. So if you have a light sleep you might hear other people coming or leaving. And when you open the windows fully, people who are walking by can look inside.
Respuesta del Departamento de Calidad

Dear Sandra,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication.

We will check the sound insulation of the flat and improve it for future guests.

We would also like to point out that our flat is located on the ground floor, on our website we indicate with descriptions and photos what our guests will find when they arrive. We are sorry if there was any misunderstanding and we hope to have the opportunity to host you again in the future.
Kind regards,
Quality Department

Zoé Rimasson6
OCT 2023
Amazing location, but very noisy as the apt has windows on the staircase. The place smells of humidity and the internet does not work. Would not stay here again.
Respuesta del Departamento de Calidad

Dear Zoé,
Your feedback emphasizing the central location of our apartment is highly appreciated. Regarding noise, although it depends a lot on external agents such as the time of the year, we will work to improve the insulation systems and ensure a noise-free stay for our future guests. Regarding the wifi, we will check the quality of the wifi and replace if necessary immediately. We deeply regret that you experienced about odor during your stay. One of our main objectives is customer satisfaction, so it saddens us to know that in your case we have not met it. Problems with odors happen at specific times, they are not something that recurs over time. Even so, we have taken direct measures to avoid any similar situation with our future guests. We would have liked to have been made aware of this problem during your stay so that we could have provided you with an adequate response. Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future, offering a better experience.
Warm regards,
Quality Department

Joanne Royle10
OCT 2023
The apartment is located in a very good spot within the Santa Cruz area. The host was very communicative and we waited for 10 minutes to be let into the apartment which is situated on the ground floor. It was very clean on arrival and it was straightforward to check out on our final day too. I had questions in the lead up to our stay here and these were answered very promptly and I found this very helpful. The photos are a very accurate reflection of the property. Sometimes other people staying in the building could be a bit noisy as they arrived home but other than this I could not fault our stay. I would stay here again.
Respuesta del Departamento de Calidad

Dear Joanne,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Kind regards,
Quality Department

Charly Migné10
OCT 2023
Le logement en rez de chaussée est un peu sombre, mais idéalement placé pour visiter seville en plein coeur du quartier historique.
Respuesta del Departamento de Calidad

Dear Charly,
We appreciate your feedback regarding your recent stay in our ground-floor apartment in the heart of Seville´s historic district. We´re glad you found the location to be ideal for exploring the city.

As you mentioned, the ground-floor apartments in the historic district sometimes receive less natural light than higher floors. However, we´d like to point out that the kitchen window allows for some natural light to enter the apartment.

We understand that personal preferences regarding natural light can vary, and we regret if this aspect of the apartment didn´t meet your expectations. Being a ground-floor apartment in the heart of the historic city center, it´s a characteristic of the location, and we always aim to provide an accurate description on our website to inform potential guests about the unique features of our accommodations.

We appreciate your insights and hope that you enjoyed your time in Seville. If you decide to visit us again, please feel free to reach out, and we´ll do our best to accommodate your preferences.

Thank you for choosing our apartment for your stay.

Best regards,
Quality Department

Natalie Prior10
SEP 2023
We had a wonderful weekend stay. The apartment is located in the Jewish quarter which is lovely and an ideal location to restaurants, bars/cafes and short walk to all the main attractions. Our check-in was a late check-in due to our flight arriving after 9pm and was not an issue as communication was great. Thank you for the great recommendations especially the roof-top bars! In addition to ones recommended would also recommend hotel Inglaterra for a panoramic view of Seville. We would love to come back and would not hesitate to stay here again. Thank you!
Respuesta del Departamento de Calidad

Dear Natalie,
We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at Santa Teresa I in Seville. Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future. If you have more thoughts to share or if you´re considering returning, please know that we´re here to make your stay even better. Thank you for being our valued guest.
Kind regards,
Quality Department

Alexandra Js10
SEP 2023
Location, location, location. Couldn’t ask for better location. Next to restaurants and parks. We had a great stay in Seville would recommend.
Respuesta del Departamento de Calidad

Dear Alexandra,
Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.
The strategic location is indeed a significant aspect of our guest experience, and it brings us great satisfaction to know that it played a role in enhancing your stay.
Your choice to stay with us and your generosity in sharing your experience mean a lot. We look forward to the privilege of welcoming you back in the near future.
Kind regards,

Quality Department

Scott Richards8
SEP 2023
Amazing location. Close to everything, but far enough away that it’s not too noisy! Small, but well designed and comfortable to be in (great shower pressure). We had an issue with the wifi not working (and limited mobile reception). While they couldn’t fix the problem during our stay, they were great to deal with in trying to fix the issue. I would recommend this place for any couple or solo traveller exploring Seville.
Respuesta del Departamento de Calidad

Dear Scott,
We appreciate your positive feedback on your recent stay at our accommodation. It´s fantastic to hear that you found the location to be amazing, offering convenience without excessive noise. We aim to provide well-designed and comfortable spaces for our guests, and we´re delighted to know that you enjoyed the comfort and the great shower pressure.

We apologize for the inconvenience you experienced with the Wi-Fi during your stay, and we appreciate your understanding. While we couldn´t resolve the issue immediately, we´re glad that you found our team responsive and dedicated to addressing the problem.

Thank you for recommending our place to other travelers.

We understand that the occasional noise you experienced is not representative of the typical experience at our accommodation. We highly value our guests´ comfort and are committed to ensuring a peaceful and enjoyable stay.

We are always willing to step in and take measures to address issues like noise, but it´s essential for our guests to inform us promptly if any inconveniences arise. This allows us to address the situation immediately and take steps to ensure our guests´ satisfaction.

We hope that this isolated experience won´t deter you from considering staying with us again in the future. We´d be delighted to welcome you and make sure you have a hassle-free and entirely satisfactory stay.
Kind regards,

Quality Department

Elizabeth MacGowan10
SEP 2023
Fantastic location, great recommendations and comfortable place to stay, would come back again!
Respuesta del Departamento de Calidad

Dear Elizabeth,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Kind regards,

Quality Department

Leonardo Cannarile10
SEP 2023
Loved our stay in Sevilla. The airbnb was very well located. close walk to see all of Sevilla, one of the most beautiful cities. Great recommendations by the team especially Valeria.
Respuesta del Departamento de Calidad

Dear Leonardo,
We´re thrilled that our staff made a positive impression on you. Providing excellent service and a friendly atmosphere is a core value for us. Your feedback reinforces our commitment to creating memorable experiences. Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future.
Kind regards,

Quality Department

Shiva Baza10
SEP 2023
If I could give the location 10/5 I would! Very cute flat, had everything we needed, hosts were lovely. Overall great experience.
Respuesta del Departamento de Calidad

Dear Shiva,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,

Quality Department

Andrew Espin10
SEP 2023
The apartment is perfectly located close to the main attractions, yet quiet enough that you do not have any of the buzz and noise of the tourist hotspots. Initially we caught a taxi to get there, but given that Santa Justa is actually within walking distance, we took a leisurely stroll to catch our train. The apartment has all the comforts for a great stay in Seville. Andrew
Respuesta del Departamento de Calidad

Dear Andrew,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,

Quality Department

Tommy Robinson10
AGO 2023
Great spot in a great area of the city
Respuesta del Departamento de Calidad

Dear Tommy,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards,

Quality Department

Roberto Cid8
JUN 2023
Great location and great flat for two. Within minutes of monuments and restaurants. The only negative thing was that I could not connect my iPhone to the wifi. After calling Pablo, I was told that it had never happened before. But, we tried with 4 different ones and none of them worked. We could connect the computer(Mac) without a problem but the iPhones were impossible. The message was about the wifi not being reliable, similar to when connecting at public places, like airports, …Must be security from the phones but I was unable to use them inside the flat since date and SIM card connection disappeared, I guess for the thickness of the walls. I could receive data connection by being close to the window. Otherwise, the place is amazing
Respuesta del Departamento de Calidad

Dear Roberto,
Thank you for your feedback and for choosing our apartment. We apologize for the Wi-Fi issue you experienced. We´ll look into it to ensure it doesn´t happen again. We hope you enjoyed your stay overall and that you´ll consider staying with us again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Julia Weinerman10
JUN 2023
Wonderful location! Clean and beautiful stay :)
Respuesta del Departamento de Calidad

Dear Julia,
Thank you for your kind words! We´re delighted you enjoyed the wonderful location and had a beautiful stay.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Lily Fallah10
JUN 2023
We absolutely loved our stay at Pablo’s place. This is the PERFECT area! We absolutely fell in love with the home and the location instantly. There are so many restaurants and shops walking distance and Pablo’s home was perfect for our stay. The check in was easy and the woman who checked us in also gave us incredible recommendations!
Respuesta del Departamento de Calidad

Dear Lily. We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience. Jose L.H. Campos. Quality Department Manager.

Lena Micheler8
MAY 2023
Perfekte Lage, durch die Lage njr etwas hellhörig. Alles vorhanden was man braucht und sehr netter check-in.
Respuesta del Departamento de Calidad

Dear Lena, thank you so much for taking the time to leave a review of your recent stay with us. We are thrilled to hear that you enjoyed your time at our apartment and appreciate your kind words. We apologize for any inconvenience caused during your stay and assure you that we will do everything in our power to improve upon your feedback. We hope to have the pleasure of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Kevin Lande10
ABR 2023
At an unbeatable location in Sevilla. Minutes walk from the Alcazar, Cathedral, and Plaza de España down the street from some nice tapas bars, and right across the street from a great Flamenco venue. The room itself has beautiful brick walls, and a good kitchen and bathroom. Bed is comfortable with good pillows. Has a (not super comfortable) sofa. Check-in was a bit tricky, and is done in-person (rather than with a lockbox). I was delayed in getting there on time, and when I arrived tried coordinate between the hosts on my phone, and the cleaners who didn´t speak English. When I got inside, the WiFi did not work. The hosts were very communicative and diligent in finding a solution by that evening, and once I got onto the internet it was a very good connection. Overall a very good place to stay, because of its unique look and because of its incredible location.
Respuesta del Departamento de Calidad

Dear Kevin,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.

Jose L.H. Campos
Quality Department Manager

Mariewill Pizarro6
ABR 2023
Fueron responsivos, Celia fue amable. La otra persona que respondió el teléfono por el atraso que no llegaban al check in no lo fue tanto. Pueden mejorar el check in. El agua caliente se fué un dia y lo arreglaron al otro día, igual la nevera. Por lo demas estuvo bien. Es un buen area de quedarse y es seguro el sitio.
Respuesta del Departamento de Calidad

Estimada Mariewill:

Nos gustaría expresar nuestro más sincero agradecimiento por su comentario sobre su estancia en nuestro apartamento. Nos complace saber que encontró nuestra ubicación segura y agradable, y estamos agradecidos por su amabilidad al elogiar a Celia por su respuesta rápida y eficaz. Sin embargo, lamentamos profundamente cualquier inconveniente que haya experimentado durante su check-in y con respecto a los problemas de agua caliente y nevera. Le aseguramos que haremos todo lo posible para mejorar el proceso de check-in y asegurarnos de que los problemas sean abordados inmediatamente en el futuro. Agradecemos sinceramente su paciencia y comprensión, y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y ofrecerle una experiencia sin contratiempos y de calidad en su próxima visita.

Jose L.H. Campos
Director de Calidad

Mareike Gleiß10
ABR 2023
we njoyed the stay with Pablo a lot, they had a lot of recommendations for our stay for Sevilla. it has a great Location in a small Street surrounded by great restaurants. as we were staying during the Semana santa it could get a bit louder during the night , but that Was Expected. we loved our stay and would definetely come again :)
Respuesta del Departamento de Calidad

Dear Mareike,
We are grateful for your feedback and thrilled to learn that you had a fantastic time at our apartment in Seville. Your kind words about our accommodation and services are highly appreciated, and we are glad to know that we exceeded your expectations. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

庭羽 鄭7
ENE 2023
The location is superb and super convenient! It´s really great to be only 5 minutes walk from the Royal Palace of Seville and the main church! And the message to the host of the homestay is also very prompt and enthusiastic reply, thank you very much! The room has everything you need. It is very convenient to have a kitchen, washing machine, sofa, and a large refrigerator!
There is a damp smell in one corner of the room; the heating is very loud and noisy; the room has two windows but because it is located on the first floor, it is not convenient to open the windows directly to the corridor and the street, and the room will be a bit stuffy. On the first night, the power was cut off halfway through drying hair, and the power was cut off again the next day when cooking. However, as long as the main power supply is turned off and on again, the power can be restored immediately, and after responding to the owner of the homestay, a reply and solution are quickly received. But a few nights later, when I turned on two stoves for cooking and was using the washing machine at the same time, the power was cut off again.
Respuesta del Departamento de Calidad

Dear guest,
First and foremost we would like to thank you for choosing our apartment and for taking the time to write this review.
It seems that some aspects of your stay did not meet our usual standars. Please accept our most sincere apologies for this. Rest assured that we will look into this matter to avoid it from happening again in the future.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Joel CHAIX10
DIC 2022
L´emplacement du logement est fabuleux pour pouvoir visiter tranquillement à pied tous les monuments
Dans le logement manque un balais ou un aspirateur ou une serpillière avec un sceau Oui
Respuesta del Departamento de Calidad

Dear Joel,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Seville. We will be delighted to welcome you back on your next trip.

Jose L.H. Campos
Quality Department Manager

Ferran Martorell10
DIC 2022
No ha dejado ningún comentario.

Roman Walengani10
DIC 2022
l´appartement est très beau et très bien placé dans un très beau quartier 👌
Respuesta del Departamento de Calidad

Dear Roman,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Maria Rosa Aguilar Novoa7,1
NOV 2022
no muy placentero
convinacion de antiguo con moderno
el olor de la cama
Respuesta del Departamento de Calidad

Estimada María Rosa:
Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos. Para futuras ocasiones, no dude en ponerse en contacto con nosotros si encuentra cualquier aspecto que podamos mejorar para hacer su estancia más placentera.
Una vez más le agradecemos su amable opinión y esperamos poder servirle de nuevo en el futuro.

Jose L.H. Campos
Director de Calidad

Alejandra Batteria10
NOV 2022
Excelente!!!100% recomendable
Impecable todo. Chico pero más que suficiente para 2 personas. La ubicación espectacular. Super recomendable. Volvería a alquilarlo.
Todo perfecto. Nada para decir
Respuesta del Departamento de Calidad

Estimada Alejandra:
En primer lugar, nos gustaría agradecerle que escogiera nuestro apartamento para su visita a Sevilla y por recomendarnos a la comunidad viajera. Esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.

Jose L.H. Campos
Director de Calidad

Wen-Yew Lee10
NOV 2022
Sevilla is really beautiful, great apartment, very clean, amazing location right next to all the main tourist sites but quiet and charming. Good communication and easy check in 👍🏾

Glen Smith10
NOV 2022
No ha dejado ningún comentario.

Lina Vervoort8,3
OCT 2022
Nice apartment in lovely neighbourhood, but bring earplugs
Great location in Santa Cruz neighbourhood
Our apartment was located on the ground floor, next to the entrance. During the night there was a lot of noise from the streets, but also from people entering the building (this was accompanied by light shining through the window from the hallway every time someone came in). After the first night we contacted the host, they offered us another apartment in the city, but then we had to pay €40 for cleaning the apartment, so we decided to stay anyway. Make sure to bring earplugs!
Respuesta del Departamento de Calidad

Dear Lina,
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.
We were happy to help when you brought your discomfort to our attention, even though you finally decided to stay at the original apartment out of all the options we could find.
Also thank you for highlighting the excellent location of the apartment in the heart of the old town in Seville.
We look forward to receiving you again in the near future.
Jose L.H. Campos
Quality Department Manager

Steven Lombardo10
OCT 2022
This place was amazing and made our stay in Sevilla special. While check-in is in-person, Marina met us to give us the keys upon our late train arrival. The location was fantastic with easy access to the restaurants we wanted to try and all of the sights. Everything was a 5-10 minute walk away. The bed was comfy and the place had all of the amenities you could need to be comfortable 10/10.

Raquel Guzman9,2
OCT 2022
Inmejorable ubicación
Lo mejor la ubicación puedes llegar caminando a todos los sitios de interés turístico
El apartamento tiene olor a humedad
Respuesta del Departamento de Calidad

El apartamento tiene olor a humedad
Estimada Raquel:
Muchas gracias por alojarse con nosotros y por compartir sus experiencias. Para futuras ocasiones, no sude en ponerse en contacto con nosotros si encuentra cualquier aspecto de su apartamento que no esté a la altura de nuestros estándares. Estaremos encantados de ayudar. Muchas gracias de nuevo por elegirnos, esperamos poder volver a recibirles pronto.
Jose L.H. Campos
Director de Calidad

Joanna Lai9,7
OCT 2022
The flat is just like the pictures, very stylish decorated. Its centrally located but in the more quiet alley. The only small issue is that the room feels a bit stuffy, so the clothes may be a bit difficult to dry if you plan on doing laundry.

Minerva Santos9,2
OCT 2022
No ha dejado ningún comentario.

John Worthington10
SEP 2022
This room is really remarkable. You have the exposed brick to bring out the character of the building and Sevilla, along with the quality amenities—the bed was comfortable, there´s a kitchen if you wanted to go to a local store and grab some food to cook there, a large fridge, and there´s even ground coffee for you to try. The bathroom was clean and the shower was great. But, what really sells this location is where it´s located. It is situated just on the edge of the Santa Cruz neighborhood. Our first tour was at the Seville Cathedral and we were worried we wouldn´t make it in time—it´s only a 7 minute walk from door-to-door! You can´t beat the value of this airbnb.
Respuesta del Departamento de Calidad

Dear John, thank you for choosing our apartment for your holiday and for your kind feedback.
We very much look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Łukasz10
SEP 2022
No ha dejado ningún comentario.

Kim Zeegers7,5
SEP 2022
Ruim appartement midden in de Joodse wijk. Alles op loopafstand.
Kamer zag er op het eerste gezicht erg goed uit, afwerking laat soms wat te wensen over. Badkamer is goed, maar vochtig (optrekkend vocht in de muren) wat je door het appartement ruikt.
Respuesta del Departamento de Calidad

Dear Kim, thank you very much for staying with us and for sharing your opinion. We highly appreciate your highlights of your stay and your constructive comments.
We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija T.
Quality Department

Nadezhda10
AGO 2022
No ha dejado ningún comentario.

Filipe Borregana9,6
AGO 2022
No ha dejado ningún comentario.

Arsen10
AGO 2022
No ha dejado ningún comentario.

Milos9,6
JUL 2022
Location & functionality. The stuff was very polite.
Noise. Every morning from 7 o´clock there was very loud noise coming from the construction work in the building next to the property. And the AC was loud as well.
Respuesta del Departamento de Calidad

Dear Milos, thank you very much for staying with us. We are glad to know that you enjoyed our exceptional hospitality, and we are sorry that your stay was affected by aspects which are unfortunately our of our control. Regarding your mention to air conditioning, we will carefully check it with the team in order to make sure it does not cause any inconveniences to our guests.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Aija T.
Quality Department

Ragona7,5
MAY 2022
No ha dejado ningún comentario.

Victoire7,9
MAY 2022
Attention à ne pas être dans l’appartement du rez-de-chaussée
L’emplacement et la décoration
Ayant passé le séjour dans l’appartement du rez-de-chaussée : Lorsque nous rentrions en fin de journée, il était très humide (le canapé et les linges de lit pouvaient en témoigner) et avec l’odeur qui allait avec. De plus, nous avions le droit à tout le bruit dû aux allers et venues du voisinage car il n’était pas insonorisé. De plus, l’appartement donnant sur le hall d’entrée, nous avions la lumière de celui-ci qui rentrait directement au niveau de l’espace chambre à coucher.
Respuesta del Departamento de Calidad

Dear Victoire, firstly we would like to thank you for choosing our property for your stay in Seville, and for sharing your comments regarding your stay.
We are sorry for any inconveniences you experiences during your stay. As you can see on other guests´ reviews, the location is one of the best evaluated aspects of this apartment, it is a pedestrian street next to a quiete square in the historical center of Seville, and we are sorry that some street noise, which unfortunately is not under our control, affected your stay.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

Young10
MAY 2022
Great help when needed
Respuesta del Departamento de Calidad

Thank you very much for your feedback. We are glad to hear that you experienced our exceptional hospitality.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Victoria B10
MAY 2022
Dicen que uno vuelve al lugar donde fue feliz. El duende que tiene sigue esperándome cada vez que vuelvo a Sevilla. Está cerca y tiene todo lo que me gusta y necesito. Es encantador, como todo en esta ciudad, un secreto maravilloso.
Respuesta del Departamento de Calidad

Estimada Victoria, en primer lugar, nos gustaría expresarle nuestro más sincero agradecimiento por su confianza y lealtad a Genteel Home y por elegir nuestro apartamento para su estancia en Sevilla de nuevo.
Es una enorme satisfacción leer que, una vez más, tuvo una estancia agradable con nosotros y esperamos su próxima visita.

Aija T.
Departamento de Calidad

Nicole6,3
ABR 2022
No ha dejado ningún comentario.

Matias10
ABR 2022
No ha dejado ningún comentario.

Anne8,3
ABR 2022
Perfekte Lage in ruhiger Seitenstraße -Gastgeber antwortete schnell
-Unterkunft war nicht sauber, überall lagen Staub und Haare -Kein wirkliches Tageslicht in der Unterkunft, weil Fenster mit Folie zugeklebt waren -Es war feucht und kalt in der Unterkunft

Ahmed5
MAR 2022
لا ينفع لسكن ابدا
موقع الفندق جداً ممتاز قريب من كل شي و يوجد الكثير من اشجار البرتقال و اشجار الريحان
يوجد حشرات كثيره في الغرفه و الباعوض فكل مكان و نظافة الغرفه جداً سيئه و لا يوجد قمامه داخل الغرفه و السرير جدا سيئ وغير مريح
Respuesta del Departamento de Calidad

Dear Ahmed, thank you for taking the time to post a review.

We highly appreciate your highlights on the excellent location of our apartment, and we are sorry to hear that some aspects of the stay did not meet your expectations.
Although your comments do not reflect the usual standard of service we strive to ensure for our guests as all apartaments are cerefully checked before each arrival, we will make sure that the cleaning procedure is being reinforced. However, we do not seem to find records that our staff had been made aware of any imperfections during the stay, we would have been pleased to assist you with anything you need to make your stay more comfortable.

Thank you for your visit and constructuve criticism. We are eager to regain your confidence during another occasion if you gave us that chance.

Aija Teilane
Quality Department

Cnievesch9,6
NOV 2021
Finde de ensueño
La ubicación era excepcional y el trato magnifico
Respuesta del Departamento de Calidad

Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de sus vacaciones y estamos muy agradecidos por el tiempo y el esfuerzo que ha dedicado en compartir su experiencia personal en nuestro apartamento.

Esperamos que nos visite de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

Arnold8,3
NOV 2021
mooi lux appartement midden in de stad.?helaas geen balkon/terras. de getoonde foto’s zijn een mix van het totale aanbod aan appartementen
geen balkon/terras

Jac10
FEB 2020
+ Ligging in oude centrum.
- Weinig tot geen kastruimte. Er was slechts één hangkast met een beperkt aantal hangers.

Monique9,3
FEB 2020
Séjour très agréable dans cette superbe ville de Séville
Literie très bonne. Studio confortable. Situé à deux pas de tous les lieux touristiques, dans ruelle calme mais je pense que la salle de douche-WC etait petite.

RMA7,5
NOV 2019
Het appartement was sfeervol ingericht vlakbij allerlei bezienswaardiheden in het mooie buurtje van Santa Cruz.
Het appartement lag aan een steegje van Santa Cruz met veel voorbijgangers, dus wel wat lawaaiierig. Het raam kon daardoor niet echt open. Het appartement was vochtig en had daardoor een muffe lucht. Ik miste een buitenplek welke ik wel had gezien op de fotopresentatie
Respuesta del Departamento de Calidad

Dear RMA,
We strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests´ expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are sincerly sorry to read your dissatisfaction with the noise perceived from your apartment. However, we would like to take this opportunity to clarify that on our website you can check the location and all the details of our apartments. For a future occasion, we recommend you visit our website or contact our reservations department directly, to make sure you book the type of accommodation that best suits your vacation needs and wishes. Once more we thank you and look forward to serving you again soon.
Fátima Roca- chief of Customer Service.

Maria8
NOV 2019
Sevilla cautiva. La ubicación y la limpieza. Al ser un bajo, era difícil ventilar
Respuesta del Departamento de Calidad

Estimada María, Agradecemos su comentario después de su reciente visita a Sevilla. Gracias por señalar la limpieza y la ubicación de nuestro apartamento. Se encuentra recientemente reformado y diseñado para que nuestros huéspedes disfruten de una estancia lo más cómoda posible. En cuanto a la ventilación, lamentamos el inconveniente, sin embargo, nos gustaría señalar que todas las ventanas son oscilobatientes y permiten que se airee los espacios. Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto. Fátima Roca-responsable Dpto. de Calidad

Freya-Rose9,5
AGO 2019
We really enjoyed our stay here, the location was perfect and it was very quiet. We felt the room was quite damp with the old walls and had a peculiar smell, though this did not detract much from the enjoyment of the room.

Maria8,8
AGO 2019
Ottima posizione nel cuore di Siviglia, che consente di raggiungere comodamente le principali attrazioni della città. L’appartamento è di recente ristrutturazione e ben arredato. Gli spazi sono perfetti per una coppia.
Unica nota negativa: abbiamo dovuto attendere 20 minuti l’arrivo della ragazza addetta al check-in.

Sandy10
JUL 2019
Excellent location! Would definitely stay here again!
Apartment distribution, location, shampoo and shower gel availability.
It would be great to have a water filter like Brita. Some days we would walk so many kilometers that we would be very tired at the end of the day and we could not find a convenience store close by to get water.

Ehab10
MAY 2019
الموقع جدا ممتاز يوجد عده خيارات لمواقف السيارات من 18 الى 25 يورو في اليوم جميع المطاعم والمعالم السياحيه المهمة قريبه استقبال ممتاز وتعاون
لايوجد

Carla9
MAY 2019
Nel complesso più che positivo
La posizione e l´arredamento.
Non c´è bidet, doccia troppo grande e poche basi d´appoggio.
Respuesta del Departamento de Calidad

Thank you very much for your review Carla, we really appreciate you took your time to write it down, but I have to admit I´m a little bit surprised due to is the first time some of our guests complait because the shower is too big, and about the bidet, it´s informed on Booking.com that we don´t have it, we are sorry if you didn´t see it when you made your reservation. We are very happy you have enjoyed the location of our apartment. Regards

Cornelia10
ABR 2019
Locatie en appartement modern en als nieuw.
Verwisselen van schone handdoeken; je kreeg maar