Este precioso apartamento tiene una localización envidiable, en una de las muchas callejuelas que forman el centro histórico de Sevilla.
Para acceder al apartamento debemos cruzar un gran y precioso patio típico andaluz. Al acceder al apartamento entramos directamente a un amplio y luminoso salón-comedor que cuenta con sofá-cama doble, mesa auxiliar, Smart TV y dos sillones. Cuenta con varios ventanales que dan a dos amplios patios interiores, lo que lo convierte en un perfecto lugar para descansar. Junto al salón encontramos la zona de comedor, con mesa y sillas con capacidad para 6 comensales.
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Apartamento San Isidoro
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Respuesta del Departamento de Calidad
Dear Peter,
Thank you for your concise yet wonderful review. We´re delighted to hear that you enjoyed our excellent location and found it very quiet. Providing a peaceful environment is essential to us, and we´re pleased that it contributed to your positive experience. We hope to welcome you back for another enjoyable stay.
Quality Department.
A well- managed clean apartment. Easy, timely check-in. Friendly, knowledgeable personnel. Nice location. Taxi stand arround a corner.
Nothing really.
Respuesta del Departamento de Calidad
Dear Roustem,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Serkan,
Thank you for taking the time to provide such a detailed review.
Regarding the parking situation, please understand that our central location in the heart of the city can make impossible have a parking place in the building because some of the street are pedestrian, and it also make that find parking could be a challenge. We appreciate your understanding of the difficulties you may have encountered in this regard, and our staff is always available to offer you the information that you are going to need for parking place to do your stay more comfortable.
Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear 소영,
We sincerely thank you for taking the time to recognize our staff´s efforts in your comprehensive review. We´re absolutely delighted to know that our team´s dedicated service made a positive impact on your stay and contributed to your overall experience.
We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Priya,
We´re genuinely delighted that our staff left a positive impact on you. Creating a warm and friendly environment is something we deeply value. Knowing that our efforts resonated with you encourages us to continue delivering exceptional service. Thank you for sharing your experience, and we can´t wait to have the pleasure of welcoming you back.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Mariana,
We´re glad to know you had a positive experience and that the apartment met your expectations in terms of comfort, cleanliness, and space. It´s essential for us to provide our guests with a comfortable and enjoyable stay.
We appreciate your feedback about the keys. We understand that having only one set can be inconvenient, and we apologize for any inconvenience this may have caused. We´ll look into possible solutions for this issue to ensure a smoother experience for our future guests. Your input helps us improve, and we value your suggestions.
Thank you for choosing to stay with us, and we hope to host you again in the future. Your satisfaction is important to us, and we´ll continue to work towards providing the best possible experience for our guests.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Frank,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear جريس,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Alice,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Charu,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Shelby,
We read with great joy how much you have enjoyed your stay at our apartment. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Marcin,
Thank you for taking the time to leave such a wonderful review of our apartment. We truly appreciate your recommendation and kind words. Your positive feedback means a lot to us, and we´re grateful for the 5-star rating. Thank you for choosing our apartment and we hope to have the pleasure of hosting you again in the future.
Best regards,
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Javier:
Gracias por su confianza depositada en nosotros y por escribir su valiosa reseña. Esperamos que haya encontrado todo de su agrado en el apartamento y que vuelva a visitarnos pronto.
Jose L.H. Campos
Director de Calidad
todo es bueno
Respuesta del Departamento de Calidad
Estimado Ramiro:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Estimada Elena,
Nos complace saber que disfrutó de su estancia en nuestro apartamento en Sevilla y que encontró nuestras instalaciones y servicios a su satisfacción. Agradecemos su tiempo para escribir una reseña y esperamos que se convierta en uno de nuestros clientes habituales.
Jose L.H. Campos
Director de Calidad
Great location, spotless clean ,great facilities, everything we needed.
Worrying that we would make a noise ,disturbing neighbours.
Respuesta del Departamento de Calidad
Dear Jaqueline,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Seville. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
locatie
gehorigheid
Respuesta del Departamento de Calidad
Dear Audrey,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
lokalizacja, czystość i cisza
Respuesta del Departamento de Calidad
Dear Anna,
We are grateful for your feedback and thrilled to learn that you had a fantastic time at our apartment. Your kind words about our accommodation and services are highly appreciated, and we are glad to know that we exceeded your expectations. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Marta:
Ser considerados como uno de los mejores apartamentos en los que se ha alojado es nuestra mayor satisfacción. Muchas gracias.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Maureen,
Thank you for your lovely review and for the recommendations to the readers. We are certain future guests will find them most useful.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Cristina:
le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Christian,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
the amenities. the cleanliness. the decoration and the pretty patio of the building. the ideal location.
the noise coming from the neighbors
Respuesta del Departamento de Calidad
Dear Carole,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us.
It has been a pleasure for us to host you and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Julien, Thank you very much for the time you spent to share your personal impressions of your stay at our apartment.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We hope you give us the opportunity to host you again to exceed your ecpectations in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Thank you very much for choosing our apartment for your stay in Seville. It was apleasure to assist you. We look forward to welcoming you back again very soon.
- Patio bruyant
Parking is difficult Nearest car park is a taxi ride away You can reserve parking but must go to the attendant to pay as the rates are cheaper if reserved by the apartment
Just a creaking door and some old plates.
老城区开车非常不便，停车极为不便，免费停车场要走很远，24H收费停车场比较贵。
La persona que tenía que entregar las llaves no llegó a la hora pactada y hubo que esperarla un buen rato. Por suerte una vecina del edificio nos permitió entrar al hall pues nos dijo que muchas veces han hecho esperar a los huéspedes hasta más de una hora.
Respuesta del Departamento de Calidad
Estimado Gabriel, gracias por su comentario. Le pedimos disculpas por el retraso al recibirle, algo que nunca nos suele pasar como puede ver en los comentarios y al contrario de lo que le dijo la vecina con no muy buenas intenciones hacia nosotros. Somos muy responsables con el horario acordado con nuestros huéspedes a la hora de recibirlos, pero en su caso tuvimos que ayudar a otro huésped con un problema médico. Le pedimos disculpas de nuevo por ello y esperamos que hayan disfrutado de su estancia. Saludos.
Fátima Roca - Responsable Dpto. de Calidad
Não gostei da obrigação de tirar o lixo. Na minha opinião, isso deveria fazer parte do serviço incluso da faxina. Além disso, a cozinha precisa de melhorias, especialmente: a reposição de talheres e louças quebradas, limpeza e organização.
Respuesta del Departamento de Calidad
Estimada Adelaide, gracias por su comentario. Nos alegra saber que les ha gustado la ubicación y amplitud del apartamento. Igualmente le agredecemos que nos haga saber los aspectos que menos les han gustado y los tendremos muy en cuenta para mejorar la estancia de nuestros futuros huéspedes. Saludos.
Fátima Roca - Responsable Dpto. de Calidad
The double bad is very small
Everything was lovely. The sofa bed isn´t the most comfortable but still good.
Smell on entering front door (musty/damp)? Kettle too small for Brits! No plug in sink. Very few things to quibble over.
posizione centrale
Respuesta del Departamento de Calidad
Thank you for your review, Gianni! We are happy to know that you had a nice stay with us, we would have liked to have a better score from you. Anyway, we are grateful for your words. Genteel Home Team
The house is beautiful and nicely arranged. Almost everything was available there. We were in touch with the agency through messages and they were quite helpful and friendly. The only thing was to pay 50EUR extra for late checkin. I know its mentioned in the booking but this could be waived since we are paying for the whole day in advance.
El apartamento tiene muy buena ubicación, tiene todo lo necesario y los arrendadores te ayudan con indicación para disfrutar de la ciudad
La cocina muy pequeña, por decir algo.
Éramos 5 pessoas e a agua que te do chuveiro acabava rapido, sendo que os ultimos a tomar banho tinham que tomar banho frio ou esperar.
La localización era buena, céntrica. El alojamiento estaba limpio.
Nos pidieron sacar la basura. Nos dijeron que nos iban a mandar información sobre restaurantes en Sevilla y no fue así.
L´appartement est très calme et bien équipé
The appartment is large enough for 4. The windows look either to the first or to second patio. It´s a quite and recreative place. The air conditioning ist very efficient. The management is very, very friendly and helpful.
We enjoyed our stay very much and are planning to return to the appartment.
Genteel was organized and efficient. Booking went smoothly and information from them was clear and accurate. We had no issues with the apartment so we had no contact with them in Seville except on arrival which Genteel handled promptly and professionally. They also provided a list of potential restaurants some of which we sampled and were quite pleased.
We were very happy with the apartment and all arrangements.
Lo que si he de hacer una crítica o queja con el fin de que puedan solucionar, es que en el cuarto de las dos camas la que está pegada a la ventana, hace mucho ruido de muelles siendo incómodo por si despiertas a los demás. Respecto al baño de este mismo cuarto tuvimos la desagradable experiencia que al volver por la tarde hacia olor a alcantarilla y que supongo venían de la calle.
Respuesta del Departamento de Calidad
Gracias por su comentario, por supuesto las críticas constructivas son siempre bien acogidas. Queríamos puntualizar que nos han sorprendido sus palabras sobre la cama ya que los colchones son nuevos -fueron comprados hace pocos meses- y no son de muelles. Por supuesto lo revisaremos detenidamente, pues quizá el ruido fuese debido a algún desajuste del somier, algo de fácil solución. En cuanto al olor, entendemos que sería algo puntual efectivamente proveniente del exterior, ya que a su salida el personal de checkin y el de limpieza revisaron la propiedad y no detectaron ningún olor desagradable.
It was clean, quiet and near to some supermarkets.
We had to ask for some more supplies (pans and pots), but the staff was so kind and they brought them the really next day.
I´d definitely stay there again. Thanks, Genteel Home!
Tutto ok
El estado del apartamento era inmejorable al igual que su situación, justamente en el centro.
Por último mencionar el exquisito trato por parte de la agencia que nos ayudó en todo lo que necesitamos.
¡Muchas gracias por todo!