Exclusivo apartamento ubicado en un edificio histórico que ha sido completamente renovado sin perder parte de su esencia. Se encuentra en la calle Santas Patronas a escasos metros de la Catedral, la Giralda y la Torre del Oro.
Al entrar al apartamento nos encontramos el salón-comedor muy luminoso que dispone de un cómodo sofá, mesa comedor con capacidad de hasta cuatro comensales, dos sillones, mesa auxiliar y balcón con vistas al exterior. La cocina está integrada en el salón y cuenta con todos los utensilios necesarios.
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Apartamento Santas Patronas III
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The wifi connection was very poor to inexistant due to the rotor being on the lobby therefore we couldn’t get any connection. The property and location was awesome. Thank you Daniel
Respuesta del Departamento de Calidad
Dear Daniel,
Thank you for your feedback. We are delighted to hear that you enjoyed the property and its fantastic location. It´s great to know that the overall experience was positive for you.
Regarding the Wi-Fi issue, we regret that it affected your stay. We wish you had informed us during your visit, as we would have been happy to assist and resolve the issue promptly. Nevertheless, we will review the situation to ensure a better experience for future guests.
Thank you for choosing us. We appreciate your comments and hope to welcome you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear David,
Thank you for your feedback. We’re glad to hear that you enjoyed the convenient yet quiet location, as well as the comfort of the apartment and bed. We appreciate your comment about the coffee machine and will take it into consideration for future improvements. We hope to welcome you again on your next visit.
Respuesta del Departamento de Calidad
Dear Zoe,
Thank you for your thoughtful review. We’re delighted to hear that the apartment met your needs for discovering Seville. We’re glad the check-in process was efficient and that we were able to resolve any issue quickly. It’s great to know that you found the apartment clean and well-equipped with all the amenities described. We regret that the weather prevented you from using the terrace, but we hope you’ll have the opportunity to enjoy it on a future visit. We’d love to welcome you back anytime.
Respuesta del Departamento de Calidad
Estimado Carlos:
Le agradecemos mucho su comentario. Nos complace saber que el apartamento, aunque pequeño, fue funcional y cumplió con sus expectativas en cuanto a limpieza, ubicación y equipamiento en el baño y la cocina. Agradecemos también su mención sobre la cercanía del parking y supermercado, así como la rapidez de nuestra atención. Nos alegra que haya quedado satisfecho y le agradecemos su recomendación. Será un placer recibirle nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Israel,
Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the spaciousness, modernity, and cleanliness of the apartment, as well as the responsiveness of our host.
We sincerely appreciate your valuable feedback and look forward to welcoming you again on your next visit to Seville.
Respuesta del Departamento de Calidad
Dear Israel,
Thank you for your wonderful review. We are thrilled to hear that you enjoyed the space, the modern design, and the cleanliness of the apartment. We also appreciate your kind words about our responsiveness.
It would be our pleasure to welcome you back in the future. Thank you once again for your high rating and recommendation.
Respuesta del Departamento de Calidad
Estimada Gloria,
Le agradecemos sinceramente por compartir su experiencia y por destacar aspectos tan positivos del alojamiento, como su comodidad, la cuidada decoración y la inmejorable ubicación en el corazón de Sevilla. Nos alegra saber que también disfrutaron del encantador entorno sevillano.
Lamentamos el inconveniente con el lavavajillas durante su estancia. Apreciamos su comprensión y nos alegra que el detalle de los bombones y la atención de nuestro equipo hayan contribuido a hacer más agradable la situación.
Sus comentarios son muy valiosos para nosotros, y será un placer recibirles nuevamente en el futuro para ofrecerles una estancia aún mejor.
Respuesta del Departamento de Calidad
Dear Gabriela,
Thank you so much for your wonderful feedback. We are thrilled to hear that you and your family had such a positive experience staying with us.
It’s great to know that our efforts to accommodate your needs, including preparing for your arrival with a baby and coordinating check-in, contributed to making your stay more comfortable. We’re delighted that you found our recommendations helpful and that the apartment’s location and cleanliness met your expectations.
Your kind words mean a lot to us, and we’re so pleased to know you would recommend us. It would be a true pleasure to welcome you back on a future visit to Seville.
Respuesta del Departamento de Calidad
Dear Babak,
Thank you for sharing your experience with us. We’re delighted to know you enjoyed the apartment’s excellent location and its proximity to the river, restaurants, and attractions. We’re also pleased to hear that you found our team responsive and attentive to your concerns.
We sincerely regret that certain aspects of the apartment did not meet your expectations. Regarding the perception of space, we understand that it can vary from one guest to another. However, we want to assure you that the apartment has been carefully designed and its capacity thoughtfully determined to comfortably accommodate the number of guests stated in the listing. Nonetheless, please rest assured that we are also addressing the other issues you mentioned, including cleanliness, the loose toilet, and the hot water supply. Ensuring the comfort and satisfaction of our guests is our highest priority, and we are committed to making the necessary improvements.
Your feedback is truly valuable, and we hope to have the privilege of hosting you again in the future, providing a more seamless and enjoyable stay. Thank you once again for bringing these matters to our attention.
Respuesta del Departamento de Calidad
Dear Milena,
Thank you so much for sharing your experience. We are pleased to hear that you had a comfortable and stress-free stay, and that the check-in instructions were helpful. We appreciate your kind words and recommendation. We look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Thank you so much for your kind words. We’re thrilled to hear that you enjoyed your stay in Seville and that the apartment met all your expectations. It would be a pleasure to welcome you back in the future. We look forward to seeing you again!
L’appartement est très bien placé et très bien équipé. L’application avec tous les services proposés est top
Nous n’avons pas réussi à faire marcher la climatisation de la chambre Nous n’avons pas pu utiliser le service de locker pour nos valises et ce fut dommage
Respuesta del Departamento de Calidad
Dear Romain,
Thank you sincerely for your feedback. We are pleased to hear that you found the apartment well-located and equipped. We are glad that the application with all the proposed services met your expectations.
However, we regret not being aware of your unfamiliarity with the air conditioning during your stay, as we would have provided the instructions immediately. Additionally, we apologize for the inconvenience regarding the locker service; we regret that there was a misunderstanding on your part regarding the reservation method for this service, as there are usually no issues with it. Nonetheless, we will work to ensure that this process is as clear and straightforward as possible in the future.
We appreciate your understanding and hope to have the opportunity to welcome you back.
Quality Department.
Tivemos uma estadia muito tranquila. O apartamento é lindo, bem decorado e fiel às fotos. Camas boas e confortáveis, ar condicionado funcionando bem, cozinha pequena mas funcional com tudo que precisamos.
O banheiro apesar de um pouco menor, é bom e com boa ducha, mas sentimos falta de um apoio dentro do box para colocar o shampoo e sabonete. Até achamos um suporte pendurado fora, mas ele não se encaixava no tipo de chuveiro
Respuesta del Departamento de Calidad
Dear Fernanda:
Thank you so much for your kind review. We’re thrilled to hear that you had a peaceful stay and that you enjoyed the apartment´s decor, comfort, and functionality. We´re glad the beds, air conditioning, and kitchen met your needs.
We also appreciate your feedback regarding the bathroom. We understand that a support inside the shower would be convenient, and we will definitely take this into consideration for future improvements.
Thank you again for sharing your thoughts with us, and we hope to welcome you back soon.
Quality Department.
Respuesta del Departamento de Calidad
Dear Melanie,
Thank you for your kind words. We are thrilled to hear that you enjoyed the beautiful apartment and its perfect location. We would be delighted to welcome you back for another stay in the future.
Respuesta del Departamento de Calidad
Dear 洋人氏 小,
thank you for your valuable feedback. We sincerely regret that certain aspects of your stay did not meet your expectations. The issues you mentioned regarding cleanliness do not reflect the usual standards we are committed to. We will address these matters with our housekeeping and maintenance teams to ensure that such incidents do not happen again.
We also apologize if the size of the room and the terrace views did not meet your expectations. While we strive to provide accurate descriptions, we understand that individual perceptions and expectations can vary, and we regret that, in your case, we did not meet what was anticipated. Additionally, we regret any delays in communication regarding your luggage storage requests, as we always aim to assist our guests promptly and efficiently. We apologize once again and assure you that we have taken note of your comments to make the necessary and timely improvements.
On a positive note, we are glad that you found the location convenient, and we truly appreciate your feedback, which helps us continue to improve our services. We hope to have the opportunity to welcome you again in the future and provide a more seamless experience.
Respuesta del Departamento de Calidad
Dear Louis,
Thank you so much for your kind review. We are delighted to hear that the apartment met your expectations and that you found it spacious and comfortable. It’s wonderful to know that the treats provided were appreciated, and that the ease of access, along with the lift, contributed to your positive experience.
We’re glad that everything listed was provided, along with a few extras, to make your stay even more enjoyable. Should you return to Seville, we would be thrilled to welcome you back again.
Respuesta del Departamento de Calidad
Dear Rachita,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Juliet,
Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated the perfect location and the bedrooms and bathrooms.
We regret to hear that the kitchen and terrace did not fully meet your expectations. We sincerely apologize for the inconvenience caused by the unexpected cleaning service. We understand how important privacy is during your stay, and we deeply regret that this situation occurred. Please rest assured that such incidents are not common, and we will thoroughly review our procedures to prevent any similar issues in the future. Your comfort and satisfaction are our top priorities, and we appreciate your understanding as we work to improve our services.
Your feedback is valuable to us as we strive to improve our services. We hope to have the opportunity to better serve you on a future visit.
Respuesta del Departamento de Calidad
Dear Jocelyn,
Thank you very much for your review and for highlighting the cleanliness, ease, and flexibility of the check-in, as well as the quality of the amenities. We are pleased to hear that you enjoyed your stay in our apartment. However, we regret that the terrace did not meet your expectations compared to the photos, and we will review the images to ensure they accurately reflect each of our units, as we offer apartments with different characteristics and views.
We appreciate your feedback, as it helps us continuously improve, and we hope to have the opportunity to welcome you again in the future to provide an even better experience.
Respuesta del Departamento de Calidad
Dear Modesto,
Thank you for your wonderful feedback. We’re thrilled to hear that you had such a positive experience and are already considering a return stay. It will be our pleasure to welcome you back during your next visit to Seville.
Respuesta del Departamento de Calidad
Dear Andrew,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Respuesta del Departamento de Calidad
Dear Nadia,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Respuesta del Departamento de Calidad
Dear Hannfried,
Thank you for your thoughtful review. We’re pleased to hear that you found the place cozy, modern, and well-designed, and that you enjoyed the rooftop deck and the fantastic location. We appreciate your understanding regarding the apartment´s size and are glad it was sufficient for your group. It’s also great to know that the parking arrangement was convenient for you. We’re happy that you had a positive experience and look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Scott,
Thank you for your review. We’re pleased to hear that you found the apartment clean, well-equipped, and conveniently located. It’s great that the keyless entry and elevator added to your convenience. We hope you’ll have the opportunity to enjoy the rooftop balcony during a cooler time of year. We appreciate your feedback and look forward to hosting you again.
Respuesta del Departamento de Calidad
Dear Alfredo,
Thank you so much for your wonderful review. We are thrilled to hear that Genteelhome was perfect for your family and that you had a comfortable stay despite the heat wave. We´re glad the ACs kept you cool and that our staff could accommodate your early arrival.
It´s fantastic to hear that you found the beds comfortable and the amenities as described. We agree, Seville is very walkable, and we´re happy our location was ideal for exploring the local attractions.
We look forward to welcoming you back on your next visit to Seville. Thank you for everything.
Respuesta del Departamento de Calidad
Dear Volkan,
Thank you for your kind feedback. We´re delighted to hear that you enjoyed the clean and nice apartment, as well as the terrace. We´re also pleased that you found our team responsive. We appreciate your comments and hope to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Michael,
Thank you for your feedback. We are pleased to hear that you enjoyed the apartment, including the two bedrooms with their own bathrooms, and found it clean and newly renovated. We apologize for any inconvenience caused by the condition of the terrace. To clarify, each terrace space is divided specifically to ensure the privacy of all our guests. Each guest has their own designated area on the terrace, separate from the others, to provide a private and comfortable experience. We are committed to maintaining these divisions and ensuring that all our guests can enjoy their stay without disturbances. We appreciate your understanding and look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Austin,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Diane,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Respuesta del Departamento de Calidad
Dear Sevgi,
Thank you for your feedback. We are pleased that you found our home modern and clean. However, we apologize that the terrace did not meet the cleanliness standards expected, and we regret that you were unable to fully enjoy it as desired. Your comments are valuable to us, and we are saddened that this experience did not reflect our typical standards of service. Please rest assured that we will take immediate measures to ensure that similar situations do not occur in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a better experience.
Respuesta del Departamento de Calidad
Dear Megane,
Thank you for your kind review. We´re delighted to hear that you found our apartment to be beautiful, clean, and furnished as expected. It´s wonderful that you enjoyed the perfect location and had an easy check-in/check-out experience.
We appreciate your feedback regarding the internet speed and communication. We apologize for any inconvenience caused. We will look into improving both aspects to ensure a more seamless experience for our guests in the future.
We hope to have the pleasure of welcoming you back on your next visit.
Respuesta del Departamento de Calidad
Dear Beccy,
Thank you for your feedback. We´re thrilled to hear that you had a fantastic stay at the apartment with your friends. It´s great to know that the size was comfortable for all of you and that you found it conveniently located within walking distance to the main sites in Seville. We´re glad you enjoyed the shared roof terrace as well.
We apologize for the initial issue with the WiFi but are pleased that the host resolved it promptly within 24 hours. Your understanding is appreciated. We look forward to hosting you again in the future.
Respuesta del Departamento de Calidad
Estimada Claudia:
Agradecemos mucho su comentario positivo. Nos alegra saber que encontró el lugar divino y que las camas fueron cómodas para usted. Lamentamos que no haya tenido la oportunidad de disfrutar completamente de la terraza, pero nos alegra saber que le pareció encantadora.
Esperamos tener el placer de recibirle nuevamente en el futuro para que pueda disfrutar plenamente de todas las comodidades que ofrecemos, incluida la terraza. Gracias por elegir nuestro alojamiento y por compartir su experiencia con nosotros.
Respuesta del Departamento de Calidad
Estimada Bernardita:
Lamentamos sinceramente lo expresado en su comentario. Nos gustaría enfatizar que es nuestra responsabilidad y compromiso devolver todos los objetos perdidos u olvidados por nuestros clientes. Lamentablemente, en su caso, no hemos logrado localizar sus pertenencias a pesar de haber realizado todos los esfuerzos posibles para encontrarlas en la ubicación indicada.
Le aseguramos que valoramos enormemente su retroalimentación y tomamos cada comentario seriamente para mejorar nuestros servicios.
Una vez más, le ofrecemos nuestras más sinceras disculpas por los inconvenientes ocasionados. Si hay alguna manera en la que podamos compensarle o asistirle, por favor, no dude en contactarnos directamente.
Agradecemos su comprensión y esperamos tener la oportunidad de recibirle nuevamente en el futuro para demostrarle nuestro compromiso con nuestros clientes y ofrecerle una estancia tan satisfactoria como usted se merece.
Respuesta del Departamento de Calidad
Dear Richard,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Respuesta del Departamento de Calidad
Dear Shannon,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Jon,
Thank you for your fantastic review. We´re delighted to hear that you had a wonderful stay with us. It´s great to know that you found our apartment quiet, clean, and well-equipped, and that the location was convenient for you. We´re pleased that our property manager was responsive and helpful. Your feedback is much appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.
Respuesta del Departamento de Calidad
Dear Sarah,
Thank you for sharing your experience with us. We´re delighted that you found our location convenient for exploring the town and the nearby attractions such as the river. It´s wonderful to hear that you found the flat clean, well laid out, and equipped with everything you needed for a weekend getaway. We´re especially pleased that you enjoyed the rooftop, as it´s definitely one of the highlights of our property. We appreciate your kind words and hope to have the pleasure of hosting you again in the future.
Respuesta del Departamento de Calidad
Estimado Santiago:
Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.
Respuesta del Departamento de Calidad
Dear Jeanett,
Thank you very much for your wonderful feedback. We´re thrilled to hear that you had such a positive experience during your stay in Seville. It´s fantastic that you enjoyed the excellent neighborhood with its abundance of bars and restaurants, as well as the clean, comfortable apartment with a beautiful balcony. We´re delighted to know that our host was responsive and helpful throughout your stay. We truly appreciate your recommendation and would be honored to welcome you back again in the future. Thank you for choosing to stay with us.
Respuesta del Departamento de Calidad
Dear Blanka,
Thank you so much for taking the time to leave a review of your recent stay with us. We are thrilled to hear that you enjoyed your time at our apartment and appreciate your kind words. We apologize for any inconvenience caused during your stay and assure you that we will do everything in our power to improve upon your feedback. We hope to have the pleasure of hosting you again soon.
Respuesta del Departamento de Calidad
Dear Caroline,
Thank you for your glowing review. We´re thrilled to hear that you found our apartment lovely and that it met your expectations in terms of cleanliness, spaciousness, and accuracy with the photos. It´s wonderful to know that you enjoyed relaxing on the roof terrace and found our location convenient, with plenty of amenities nearby. We´re delighted that our host´s friendliness and responsiveness added to your positive experience, and we´re grateful for your recommendation. It was a pleasure hosting you, and we hope to welcome you back again in the future.
Por poner una pega el colchón de matrimonio estaba un poco pasado...
Respuesta del Departamento de Calidad
Estimada Teresa,
Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro establecimiento. Nos complace saber que encontró nuestro alojamiento limpio, acogedor y espacioso, y que disfrutó de nuestra ubicación privilegiada.
Lamentamos escuchar que el colchón de matrimonio no cumplió completamente con sus expectativas. Entendemos que las preferencias en cuanto a la firmeza y comodidad del colchón pueden variar de un cliente a otro. Sin embargo, apreciamos su retroalimentación y observaremos de cerca el estado del colchón para asegurarnos de que esté conforme a nuestros estándares de calidad.
Su satisfacción es nuestra máxima prioridad, y nos esforzamos por proporcionar un alojamiento cómodo y satisfactorio para todos nuestros huéspedes. Apreciamos mucho sus comentarios, ya que nos ayudan a identificar áreas de mejora y a mantener nuestros estándares de calidad.
Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y brindarle una experiencia aún más placentera.
Saludos cordiales,
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Olatz,
Thank you very much for your kind words. We´re thrilled to hear that you had a wonderful experience during your stay. Providing prompt communication and ensuring a great location are top priorities for us. We´re delighted that you found both aspects satisfactory. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Phoebe,
Thank you so much for your kind words. We´re thrilled to hear that you had a fantastic stay with us and that our convenient location and early check-in option added value to your experience. It´s wonderful to know that you appreciated the flexibility it provided after your early flight, allowing you to make the most of your day. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the future.
Respuesta del Departamento de Calidad
Estimada Amanda:
Nos sentimos sumamente honrados por sus amables palabras y le agradecemos de corazón que haya elegido quedarse en nuestro establecimiento. Fue un inmenso placer poder servirle y contribuir a que su estancia sea memorable.
Respuesta del Departamento de Calidad
Dear Alex,
Thank you so much for your wonderful review. We´re delighted to hear that you enjoyed your stay in our comfortable apartment and that our location suited your needs perfectly. It´s great to know that you found our hosts responsive and the apartment immaculate. We truly appreciate your recommendation and look forward to welcoming you back again on your next visit to Sevilla.
Respuesta del Departamento de Calidad
Dear Ondrej,
Thank you so much for your kind words. We are delighted to hear that you had a perfect time in Sevilla and that you found our apartment beautiful and perfectly clean. Your satisfaction is our utmost priority, and we are thrilled to have contributed to your positive experience. We look forward to the opportunity of hosting you again in the future and ensuring that your next stay is just as enjoyable.
Respuesta del Departamento de Calidad
Dear Brandon,
Thank you for your kind review. We´re pleased to hear that you found our apartment easy to find and appreciated the convenience of the functioning lift for your luggage. It´s great to know that the cleanliness and central location met your expectations. Your recommendation is highly appreciated, and we would be delighted to host you again in the future.
Respuesta del Departamento de Calidad
Dear Evelyn,
Thank you for your wonderful review. We´re thrilled to hear that everything was exactly as described and that you felt very comfortable. We appreciate your positive feedback on the convenient location of our apartment, making it easy to access attractions, restaurants, bars, and shopping options. We look forward to welcoming you back in the future.
Buen apartamento con ubicación excelente; amplio , acceso con sistema de códigos . Decoración muy bonita y cuidada.
Muy poco: la limpieza no ha sido impecable y en el apartamento faltaban pequeños detalles como los trapos de cocina. La calefacción con pompas de calor/aire acondicionado a mi personalmente no me gusta.
Respuesta del Departamento de Calidad
Estimado Giovanni,
Agradecemos sinceramente sus amables comentarios sobre su estancia en nuestro apartamento. Nos complace saber que encontró el lugar cómodo, bonito y que apreció la óptima ubicación, así como la amplitud y el acceso conveniente con sistema de códigos. También nos alegra saber que disfrutó de la decoración cuidada y atractiva.
Lamentamos que la limpieza no haya cumplido con sus expectativas y que haya notado la ausencia de los paños de cocina. Normalmente solemos dejar este tipo de utensilios para la comodidad de nuestros huéspedes por lo que lamentamos que en su caso no fuera así. Tomaremos medidas para que no se vuelva repetir una situación similar en el futuro.
En relación con la calefacción mediante pompas de calor aire acondicionado, entendemos que las preferencias pueden variar. Agradecemos su franqueza al respecto.
Esperamos que, a pesar de estos contratiempos, haya disfrutado de su estancia en nuestra propiedad. Si decide volver en el futuro, estaremos encantados de ofrecerle una experiencia aún más satisfactoria.
Saludos cordiales,
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Michal,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear David,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Respuesta del Departamento de Calidad
Dear Claire,
We´re overjoyed that you enjoyed your time in the city. Knowing that you had a great experience in Seville brings us immense satisfaction. We hope you had a fantastic stay at Santa Patronas III and that you´ll consider returning to create more wonderful memories. Thank you for choosing us and for your kind words.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Eric,
We sincerely value your feedback and are grateful for your high praise. We are sorry to hear that one of the bathrooms was not to your liking in terms of size, we will review what action we can take to improve this. We hope you nevertheless enjoyed your stay and we look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Aideen, Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again. Kind regards, Quality Department
Respuesta del Departamento de Calidad
Dear Sofia,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Sabrina,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Paula,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Paul,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Matthew,
Thank you for choosing our apartment for your recent stay. We are truly grateful for your kind words regarding our staff´s service. We take immense pride in delivering exceptional service, and your satisfaction is our ultimate reward. It was a pleasure to have you as our guest, and we look forward to the opportunity to serve you again in the future. Please let us know if there is anything we can do to make your next stay even more memorable.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Alexandre.
Thank you for your kind words! We´re glad you enjoyed our lovely property and appreciated our convenient location and hospitality.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Jeannette. We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon. Jose L.H. Campos. Quality Department Manager.
Respuesta del Departamento de Calidad
Dear Guest,
We highly apreciate your feedback and hope to host you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Otavio,
We are deeply grateful for your thoughtful and positive feedback. It is heartening to know that our apartment´s decor, space, amenities, and location met your expectations, and that our hosts could provide you with attentive service. It truly means a lot to us when guests, like you, wish to return. This is the highest compliment we could receive. Thank you for choosing to stay with us, and we eagerly anticipate your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Sarah,
We extend our sincerest gratitude for selecting our apartment as your accommodation choice. Your oppinion means a lot to us, and we genuinely hope that your stay exceeded your expectations. We would be delighted to have you as our guest once more in the future. Please don´t hesitate to reach out if there is anything we can do to ensure your next visit is even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Anthony,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Jose Luis:
Queremos expresar nuestro más sincero agradecimiento por su generoso comentario sobre su estadía en nuestro apartamento. Nos alegra saber que encontró nuestra ubicación conveniente para sus necesidades y que disfrutó de su tiempo en nuestro alojamiento. Valoramos sus comentarios y los utilizaremos para mejorar aún más nuestros servicios y comodidades. Esperamos que nos brinde otra oportunidad de servirle en el futuro cercano y ofrecerle otra experiencia memorable.
Jose L.H. Campos
Director de Calidad