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Apartamento
Santa Teresa III

Sevilla · Santa Cruz

9,6 (67 valoraciones)   ·  Ver en el mapa


1-6
Huéspedes

3
Dormitorios

3
Baños

110 m2
Superficie

Sobre el alojamiento

Se trata de un apartamento de diseño, ubicado en la planta baja de un edificio histórico entre la calle Santa Teresa y la Plaza de Santa Cruz. En la restauración de la Casa se han conservado todos los elementos arquitectónicos posibles originales y se ha creado un espacio y entorno únicos donde el huésped podrá disfrutar de una tranquilidad absoluta con todo el confort y la comodidad actuales.

El apartamento dispone de 3 dormitorios, dos de ellos con cama de matrimonio de 1,50 y el otro con dos camas individuales de 0,90, tres baños completos con ducha, un precioso salón exterior dando a los Jardines y a la Plaza de Santa Cruz, y una moderna cocina completamente equipada.

El entorno del apartamento es único, la calle Santa Teresa y la Plaza de Santa Cruz son dos de los lugares más hermosos de Sevilla, llenos de historia y tradición. En los alrededores del apartamento hay pequeños bares tradicionales donde degustar las mejores tapas de la ciudad, pequeñas tiendas y un sin fin de lugares y rincones para visitar. La Catedral, el Alcázar, la Giralda..., todo queda a escasos metros caminando.

Aire acondicionado Centralizado
Calefacción Centralizado
Servicios Jabón, gel, champú, sábanas y toallas
Cuna Disponible
Planta Planta bajaBaja
Ascensor Disponible
Fibra óptica Gratis
Televisión Smart TV
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h.

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado en efectivo a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.

RESERVAR



RESERVAR

¿Tienes alguna consulta o duda sobre el alojamiento?


Solicita información

En este alojamiento se realizan servicios propios de la hostelería, concretamente:


• Limpieza de repaso y cambio de ropa de cama, toallas etc., de forma periódica, una por cada 6 noches de estancia (siempre para estancias superiores a 6 noches).

*Siempre que aparezca en su Confirmación de Reserva incluida en el precio, de lo contrario, tendría precio a parte.

*Posibilidad Limpieza periódica diaria, con precio a parte, a 12€/hora + IVA (mínimo 2 horas).

• Servicio de recepción y custodia de equipajes. Consultar.

• Servicio de Reserva de Transfer Privado (Aeropuerto o Estación). Consultar.

• Servicio de Reserva en algunos parkings públicos. Consultar.

• Servicios de restauración: desayunos, comidas o cenas en el apartamento. Consultar.


Valoración de la propiedad

9,6 (67 Valoraciones)

Ubicación
9,9
Calidad
9,2
Limpieza
9,5
Personal
9,6
Instalaciones
9,5
Recomendación
9,5

Nos interesa tu opinión


Opiniones de nuestros clientes

Stephanie Sekkat9
ENE 2023
No ha dejado ningún comentario.

Mark Hoskins10
DIC 2022
Lovely, well-equipped apartment in a fantastic location. Highly recommended.
Respuesta del Departamento de Calidad

Dear Mark,
Thank you for having chosen us for your stay in Seville and for the recommendation. We will be delighted to host you again on your next trip to Sevilla.

Cree Godfrey10
DIC 2022
Fantastic house. The location is central to everything in Seville. The team was very helpful and communication was easy. We are a family of 5 and there was plenty of space for everyone. My only recommendation is to offer a second set of keys. With 5 adults (2 parents and 3 young adults) there were times when we wanted to explore and go to different things and we couldn’t because there was only one set of keys.
Respuesta del Departamento de Calidad

Dear Cree,
Thank you for this lovely review on our apartment and thank you for the remarks on the keys as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Paul Levy9,7
DIC 2022
This was a great apartment for our family of grandparents and our son and his family, including three small children. The hosts were extremely responsive to our questions and concerns, and it was an easy walk to restaurants, to the most important sights of Seville, and to supermarkets. I confess I had not focused on the fact that "washer" did not include a dryer, and drying clothes in the chilly weather was not easy
Respuesta del Departamento de Calidad

Dear Paul,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Jose Luis Prim8,8
NOV 2022
Céntrico y muy tranquilo, apartamento nuevo
Las indicaciones del check in
Pagar 30€ por entrada posterior 21:00 horas. En otros establecimientos nos han Edy las llaves en algún lugar
Respuesta del Departamento de Calidad

Estimado Jose Luis:
Le agradecemos la evaluación que nos ha dejado y sus comentarios constructivos. Estos nos ayudan a saber en qué campos podemos seguir mejorando. Esperamos poder volver a darle la bienvenida en el futuro.

Jose L.H. Campos
Director de Calidad

Nima Jamilpour10
NOV 2022
Great location in heart of the historic city. Enjoyed our stay throughly, lots of great places to eat and drink. Wonderful Flamenco shows in walking distance. Fell in love with Seville 🙂
Respuesta del Departamento de Calidad

Dear Nima,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Valentina Celi8,7
OCT 2022
Siamo stati in questo appartamento in 6, tre coppie. 3 camere e 3 bagni era tutto ciò che cercavamo. La casa era pulita, ma probabilmente sarebbe stato meglio se ci avessero dato qualche asciugamano in più. In uno dei bagni mancava lo scopettone, nulla di irrisolvibile insomma. Molto gradito il fatto di aver trovato del caffè e la moka. La cosa in assoluto migliore però è la posizione. A 5 minuti a piedi dalla cattedrale. Ma vicinissima a tante altre attrazioni della città. Inoltre uscendo di casa si trovano moltissimi bar e ristoranti. Nonostante questo la vi della casa è appena ritirata quindi non si sentono rumori che disturbino il sonno.
Respuesta del Departamento de Calidad

Dear Valentina, Thank you for the wonderfull review and for praising its location as well as some of the amenities it is presented with. We also take good note of your feedback to provide a better experience to our future guests. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Arnie Siva8
OCT 2022
.

Rebecca Trosi9,7
OCT 2022
We really enjoyed staying at Pablo´s beautiful, spacious and clean apartment. Firstly, the location couldn´t have been better. Very close to restaurants in the historic district of Santa Cruz, but amazingly quiet and not as busy. The apartment has 3 bedrooms, a small kitchen, a little indoor patio and a large french door to the outside. Other than the french door, there are no other outside windows. This was not a problem because there is light from two indoor patios. There is a washer that was very much appreciated. Communication was very easy with "Pablo" (it´s actually a company that manages the property); they were responsive and gave lots of suggestions for restaurants, etc. Be careful not to leave your keys in lock on the inside of the door as you can not unlock the door from the outside.

Ben Hunt9,3
OCT 2022
Nice apartment, well located.

Dylan Cordry10
SEP 2022
Amazing service and clean spot with a great location.
Respuesta del Departamento de Calidad

Dear Dylan, thank you for taking the valuable time to leave a review of your personal experience. We are delighted to know that you enjoyed your time with us and loved the apartment for its prime location and excellent service. We certainly hope you will give us the pleasure of welcoming you back in the near future.

Aija T.
Quality Department

Thomas Teel9,7
SEP 2022
The unit was perfect! Very clean, great location and accurate listing. I highly recommend and would book again without hesitation. A great and convenient place to explore and enjoy Seville.
Respuesta del Departamento de Calidad

Dear Thomas, thank you for sharing your experiene with us. For sure, our prime location offers an easy way to explore the city, and we appreciate your highlights on it.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Mo Sheikh10
AGO 2022
Very clean and perfectly located in the center of all the action.
Respuesta del Departamento de Calidad

Dear Mo, thank you for your kind feedback. We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Claire Li10
AGO 2022
The stay was amazing!
Respuesta del Departamento de Calidad

Dear Claire, we are excited to learn you had a great stay with us. Thank you for taking a moment to share your feedback. It would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Dainis Dakternieks9,3
AGO 2022
Excellent location at edge of main tourist points. Quiet at night.
Respuesta del Departamento de Calidad

Dear Dainis, thank you very much for taking the time to review your stay with us. We are delighted to know that you enjoyed your time with us and loved the apartment for its prime location. We certainly hope you will give us the pleasure of welcoming you back in the near future.

Aija T.
Quality Department

Solange Morvan9,3
JUL 2022
Totalement rénové récemment , l’appartement est très bien situé, spacieux et propose une décoration soignée et contemporaine. En revanche, sa configuration en RDC et son exposition présentent à notre avis et malgré les deux puits de lumière, les désavantages de chambres sans ouverture sur l’extérieur de l’immeuble ( aération naturelle limitée) et donc une certaine humidité de l’air. Par ailleurs, le salon qui est la seule pièce ouvrant sur l’extérieur ne donne pas sur un jardin comme pourraient le suggérer les photos (il s’agit du jardin de la place Santa Cruz visible depuis le salon) mais sur des barreaux. Nous avons été gênés par cette sensation d’appartement « bocal » et aurions apprécié d’avoir plus d’informations à ce sujet avant de faire notre choix.
Respuesta del Departamento de Calidad

Dear Solange, thank you very much for staying with us and takling the time to review your stay. We highly appreciate your constructive feedback, as it helps our team to understand how our guests enjoy they stays and how we can improve their experience.
Again, thank you very much for your time, we look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Melissa10
JUL 2022
A fantastic apartment for a large family or 3 couples in the “Old Town” very close to Seville Cathedral, The Real Alcazar And Plaza de Espana. Restaurants, Tapas bars on your street, it’s just easy! Great communication and easy check in. Would highly recommend.
Respuesta del Departamento de Calidad

Dear Melissa, thank you very much for choosing our apartment for your stay in Seville and taking the time to share your personal experience with us. We also appreciate your kind recommendation and it would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Isabel9,3
JUN 2022
Great stay, the location made it perfect it’s close to the main areas but also low key and private it was perfect location wise. The place was clean and the host was very nice! Thank you
Respuesta del Departamento de Calidad

Dear Isabel, thank you very much for your kind feedback, and for highlighting the cleanliness and location of our property.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Florita8,3
JUN 2022
Great location on the edge of Barrio Santa Cruz! A full bath for each of the three bedrooms worked well for our group. I recommended to Pablo that improvements be made regarding fire escape for the unit. It´s in a renovated historic building and egress in case if an emergency could be problematic.
Respuesta del Departamento de Calidad

Dear Florita, thank you very much for choosing our apartment for your stay in Seville and for taking the time to review your stay with us. Your constructive insights are appreciated.
Next time you visit our city, we would love to have you stay with us again.

Aija T.
Quality Department

Avi10
JUN 2022
Great stay enjoyed the house!
Respuesta del Departamento de Calidad

Dear Avi, thank you very much for taking the time to review your stay in our apartment. We are delighted that you enjoyed your stay and we would love you to come back and enjoy more memorable days with us.

Aija T.
Quality Department

Brian9,6
JUN 2022
No ha dejado ningún comentario.

Dawn10
JUN 2022
This is a beautiful apartment! Very comfortable, with everything we needed, including a washing machine and AC.
Respuesta del Departamento de Calidad

Thank you for choosing our apartment for your stay and the lovely review. We and are delighted to read that we were able to match your holiday expectations and hope to see you again soon.

Aija T.
Quality Department

Guillermo10
JUN 2022
Ubicado en la mejor zona de Sevilla
Respuesta del Departamento de Calidad

Estimado Guillermo, muchas gracias por elegir nuestro apartamento para su estancia en Sevilla. Agradecemos sus comentarios sobre excelente ubicación de nuestra propiedad y esperamos que nos visite de nuevo en el futuro.

Aija T.
Departamento de Calidad

Maria9,7
MAY 2022
Beautiful apartment. Excellent beds. Each room has a bathroom either en suite or next to bedroom. Perfect location for walking around center of town. Great Flamenco show right across from apt. Clean and quiet building.
Respuesta del Departamento de Calidad

Dear Maria, thank you very much for sharing your opinión and comments about the apartment, we are sure our future guests will appreciate them, as we did.
We hope to meet you soon again.

Aija T.
Quality Department

Joshua8,3
MAY 2022
Great location downtown in the historic district and easy walking access to many sites.
Respuesta del Departamento de Calidad

Thank you very much for taking the time to leave us your review. We are glad to know that you enjoyed your stay in our apartment with its unbeatable location.
We look forward to meeting you in near future again.

Aija T.
Quality Department

Carole9
ABR 2022
Très bon emplacement à 2 pas de la Cathédrale. On ne peut pas y arriver directement en voiture, néammoins on peut s´y approcher au maximum car il y a une petite place juste à côté, donc il y a a peine 50m à pied à faire. Très bon accueil effectué par une jeune fille agréable, qui nous a donné de bonnes adresses de restaurants. Appartement en rez de chaussée, pratique. Cuisine bien équipée, appartement propre. Par contre, on voit clairement que l´appartement a été fait uniquement pour du meublé : les photos publiées sont très bien prises, mais quand on arrive, tout est beaucoup plus petits, et surtout : il n´y a aucune vrai fenêtre dans aucune des 3 chambres !! Ca fait très bizarre de ne pas pouvoir aérer réellement, c´est le seul défaut de l´appart. Petites salles de bain avec toilettes pour chaque chambre : très pratique aussi. Néammoins, les robinetteries ne sont pas terribles...
Respuesta del Departamento de Calidad

Dear Carole, thank you for sharing your experience with us, we really appreciate your feedback.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

Pascal THECAT9,2
ABR 2022
TRES CONTENT GLOBALEMENT et SEVILLE est une superbe ville
La localisation est fabuleuse et super calme
L´appartement C au RDC a un problème d´odeur lié au siphon de sol des petits terrassons c´est franchement pas agréable et une des salles de bains n´a pas de ventilation
Respuesta del Departamento de Calidad

Dear Pascal, thank you very much for taking the time to review your stay with us. Your constructive insights are appreciated.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

David10
ABR 2022
Espectacular. Fiel a lo que refleja el anuncio

Pat9
MAR 2022
Pros: great location in charming Santa Cruz, short walk to all major sites. We loved the narrow, crisscrossing streets in this neighborhood. The apartment is roomy. Three bedrooms with queen beds in 2 rooms and king in 3rd room. Three full bathrooms! The bedrooms all have blackout shades. Even though the little plaza is pretty busy, inside the apartment it was very quiet. We were 2 couples and 1 toddler. This apartment worked great for us. Management was responsive to our additional requests for paper towels and kitchen towels. We had asked for a crib to be set up, it wasn’t done at check in, but housekeeping came and set it up for us. Cons: check in was bumpy. This apartment is managed by a company. They called and texted me several times, wanting to know exactly when we would arrive. I texted them 30 minutes before our arrival, as they requested, but when we arrived at the apartment, no one was there to greet us and let us in. We waited 20 minutes for someone to meet us with keys. WiFi is public and not password protected. No matter how many nights you stay, you will get 2 thin bath towels and 2 thin hand towels per bedroom. No extra towels in the closets. Description says the apartment is new and luxurious. It is neither. It’s a little worn around the edges and wasn’t as clean as I would have liked. Dirty dishes in dishwasher, dust in corners of the floors, stain on bedspread. Overall, this apartment worked for us. We had some very specific needs —3 actual bedrooms with 4 walls and a door. At least 2 full bathrooms, quiet at night, a crib, and a good location. This apartment had all these and we would stay here again.
Respuesta del Departamento de Calidad

Dear Pat, thank you for providing us with detailed feedback about our apartment and your personal experience. It is great to read that the apartment perfectly adapted your needs and you had a comfirtable stay with us.

We would like to appologize for the delay in the checkin process, and for the imperfections of cleaning service you describe in your review and although your comments do not seem to match the usual feedback we receive, we will make sure to discuss your review with all team members so as to avoid giving this kind of impressions to our guests.

We thank you for choosing our apartment for your holiday and we look forward to having the opportunity to serve you again in the future.

Aija Teilane
Quality Department

Timothy10
MAR 2022
No ha dejado ningún comentario.

Evan10
MAR 2022
Excellent location - modern large apartment!

Brigitte10
MAR 2022
Appartement propre et bien placé.

Camila10
ENE 2022
El piso es muy lindo y la ubicación es inmejorable! Lo super recomiendo para un grupo de amigos o una familia!
Respuesta del Departamento de Calidad

Muchas gracias por sus comentarios.

Nuestra ubicación superior en el corazón de Sevilla ofrece a nuestros huéspedes una estancia memorable y la posibilidad de explorar la ciudad, nos alegra que lo haya disfrutado.

Le damos las gracias por haber elegido nuestro apartamento para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

Laura10
ENE 2022
Beautiful apartment with everything you could possibly need!! Perfectly located within mere footsteps to all the best spots!! And you’re even staying in a place most tourists photograph ! So modern and gorgeous within the beauty of Sevilles past. Thanks sooooo much Pablo and Ana!! You guys completely rock as hosts
Respuesta del Departamento de Calidad

Thank you very much for choosing our apartment on this occasion and for your comments regardin gyour stay.

It is such a pleasure for us to read that our superior location was a highlight of your stay, in addition to our hardworking staff. We are glad that we were able to match your holiday expectations and hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

Todd9,7
DIC 2021
Good place to enjoy Sevilla from. Thanks Pablo the communication with the staff was great!!

Victor10
DIC 2021
The flat is modern and very well located. I’d definitely stay there again.

Erwan9,3
NOV 2021
Un appartement spacieux, moderne, bien situé, bien décoré et calme. Parfait pour visiter la ville !

Juanita9,3
NOV 2021
This place is better than the pictures. Clean, spacious and beautiful. The neighborhood is perfect if you are coming ti sightsee.

Darja9,2
OCT 2021
Prachtig ruim, modern appartement.
Prachtig ruim, schoon en modern appartement met 3 slaapkamers en elk een eigen badkamer. Gelegen aan een heel klein pleintje dicht bij veel gezellige restaurantjes en bezienswaardigheden. Het is echt een aanrader!
Eigenlijk helemaal niks. Als ik toch wat moet zoeken...de tv was kapot gegaan bij de vorige huurders en die hebben ze die niet vervangen. En er is geen plaats in de buurt om je auto te parkeren.
Respuesta del Departamento de Calidad

We would like to thank you for the praising review you shared following your visit and it is a pleasure for us to read that we were able to match your expectations.

We appologies for any inconveniences regarding the missing TV, however we would like to take the opportunity to inform you that it has been replaced now.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Aija Teilane
Quality Department

Maria Noel9,7
SEP 2021
todo perfecto
Respuesta del Departamento de Calidad

Estimada Mª Noel
Estamos encantados con tu comentario, esperamos tener la oportunidad de volver a alojarla en nuestro apartamento
Un saludo

Sophie Valero9,7
SEP 2021
Superbe appartement confortable et très bien situé.
Respuesta del Departamento de Calidad

Dear Sophie
Thank you very much for the time you spent to share your personal impressions of your stay at our Santa Teresa apartment. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Regards

Imran Ahmed9,3
SEP 2021
good location, good house, value for money

Janine10
AGO 2021
Beautiful apartment. Very spacious. Beds comfortable. Great air conditioning in all rooms including bedrooms. Comfy large sofa. The outside space opens with a key and you have space for a couple of chairs to overlook plaza Santa Cruz which I enjoyed doing late afternoon. Location is wonderful. Quiet street and in the heart of Santa Cruz. Shops, restaurants and bars all around. We loved our stay and would stay again in this apartment or one of Pablo’s others. Great experience!

Annette9,8
ENE 2021
The downstairs apartment is very tastefully furnished, elegant, all high quality, even better than on the photos. It was cold when we stayed there, so we were happy with the heating that worked perfectly (which is not common for Spanish houses). And through the glass doors you look out on plaza Santa Cruz, beautiful and pittoresque. The host was kind, helpful and stand by. Great stay!

Johan9,5
MAR 2020
La ubicación es excelente, en el casco antiguo.

Susan10
MAR 2020
This is a great apartment. Perfect location in lovely part of Seville. Apartment really spacious and sunny. Great place to stay for a break in Seville!

Gabriel10
MAR 2020
This apartment is well located, you will explore the city easily. The design is nice and the organisation really help you to feel good. Perfect week end

Jo10
FEB 2020
Faultless. What a wonderful apartment! Communication was quick and clear, check in was simple and there was even a delicious box of pastries in the fridge waiting for us when we arrived. The apartment is gorgeous, spacious and spotless. Beds were so comfy! Location was perfect just off a lovely square and so close to the centre. Also thank you so much for the restaurant recommendations. Want to go back and not got home yet!

Karin7,8
FEB 2020
Lage super, geräumig, aber nicht was es verspricht
+ Mit dem Vermieter waren wir telefonisch in Verbindung, wodurch wir schon erwartet wurden. Die Wohnung ist mit ihren 3 Zimmern und Bädern sehr geräumig. Es wurde auch immer nachgefragt, ob wir was benötigen. Die Lage ist super, da man wirklich sehr schnell zu Fuß bei den Hotspots ist. Vom Vermieter wurde ein Platz in der öffentlichen Tiefgarage organisiert, ist aber sehr weit von der Unterkunft entfernt.
- Eine Terrasse entpuppte sich als 1,5 x 1,5 großer mit Glas umgebener Lichtschacht, die zweite Terrasse war ebenfalls ein Lichtschacht, aber überdacht und die dritte Terrasse (winzigst), die im Freien war, konnte nicht genützt werden, da sie mit einem Eisengitter versperrt war, welches sich nicht öffnen ließ (Schlüssel gab es schon). Nur diese Tür bracht Frischluft, alle anderen Fenster waren entweder in den Gang schauend, oder in die Wohnung.

Nathalie10
ENE 2020
We had a incredible stay at this apartment in Sevilla! It’s a stylish, spacious, cozy and very well located place that offered all our family group of 6 people needed. Also, the communication was efficient and fast all the time. Definitely a 5 star place and host! Muchas gracías!

Mimi10
DIC 2019
We loved this apartment- the location is incredible as it is right near the sights, shops and restaurants. It is a beautiful, modern and very quiet place to stay in wonderful Sevilla!

Somoza8,3
NOV 2019
Cómoda, agradable y confortable, el desayuno, no lo consideraría como tal.
La ubicación para lo que necesitaba excelente
la limpieza del baño
Respuesta del Departamento de Calidad

Estimado Somoza,
En primer lugar, nos gustaría darle las gracias por haber elegido nuestro apartamento para sus vacaciones en Sevilla y por informarnos de sus preocupaciones relativas al tiempo que pasó con nosotros, ya que ello nos da la oportunidad de observar las áreas que pueden tener un pequeño margen de mejora. Lamentamos su descontento con la limpieza del baño, somos plenamente conscientes que la higiene y la limpieza son aspectos de gran importancia para que nuestros huéspedes se sientan plenamente cómodos en nuestros apartamentos. Para una ocasión futura, por favor no dude en contactar con nosotros. Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro.
Fátima Roca- responsable Dpto. de Calidad.

Tracey Nadian10
NOV 2019
Very helpful staff
When we had a problem locking ourselves out of the flat, Anna responded immediately to resolve the issue.
Respuesta del Departamento de Calidad

Dear Tracey,
Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Fátima Roca- chief of Customer Service

Alexandre7,5
NOV 2019
Appartement très bien situé au centre et refait à neuf.
Respuesta del Departamento de Calidad

Cher Alexandre, Nous vous remercions de partager votre opinion sur vos vacances avec nous. Notre objectif principal est de veiller à ce que nous continuions à offrir des expériences positives à nos clients et vos commentaires nous aident. Nous regrettons de lire votre insatisfaction à propos de la propreté et de notre personnel. Chez Genteel Home, nous nous efforçons d’assurer une efficacité totale dans ce domaine. Pour une occasion ultérieure, n´hésitez pas à nous contacter pour signaler d´éventuelles imperfections dans le service. L´équipe agira rapidement dans l´intention de résoudre le problème et de corriger les inconvénients. Nous sommes impatients d’avoir l’occasion de vous servir à nouveau et de dépasser les attentes. Fátima Roca - Chef du service clientèle

Sabine10
NOV 2019
Séjour parfait! Très bel appartement très bien situé! Nous nous sommes régalés!

Helen10
NOV 2019
Great location, super clean and quick responses to questions. Excellent hosts.

Viktor10
OCT 2019
Brand new renovated appartment in the very center of historic Sevilla. Very pleased with our stay and definitely recomend to others.

Majda10
SEP 2019
PERFECT in every way.
Everything about this property was beyond fabulous, from Lola who helped us with the check-process, to Fatima who continued to check on us ( via Whatsapp) throughout our stay and offered to help us with any question or need, to the property´s unbeatable location and modern amenities, everything was 10/10. I HIGHLY recommend this property for anyone who wants to visit Seville. It´s located in the heart of the touristic area and is literally a few minutes walk from the main attractions. the neighborhood is super safe and the apartments are modern, secured, roomy, and very clean. I will definitely be staying here if I ever go back to Seville. Special thank you to Lola and Fatima for their outstanding service.

Micaela10
AGO 2019
Absolutely fantastic location, near to lots of little shops, restaurants and bars, a very short walk to the cathedral and many other famous places in Seville are also in walking distance. We saw an incredible flamenco show which is in the same small square as the apartment! The five of us had a lovely stay, the apartment is stylish and comfortable, there were three bathrooms. Would definitely recommend this place. Thank you for a great stay!

Guillermo10
AGO 2019
Very beautiful home and super well located. You are minutes away from most attractions. But you will certainly get lost in the tiny streets of Santa Cruz, which is definitely a good thing. Lots of restaurants, bars, green areas around the apartment.

Bob10
AGO 2019
Apartment is in a beautifully renovated historic building. Modern, clean and very stylish. Location is close to everything we wanted to see in Sevilla. Wish we could have stayed longer!

Hélène10
AGO 2019
Très bel appartement, exceptionnellement bien situé !

Geshan10
AGO 2019
房子位置离景区很近,房子很漂亮干净。

Achin10
AGO 2019
Everything about the apartment was excellent. Apartments were recently renovated and very spacious.we were in a group of 12 with children and took 2 apartments and everyone was comfortable.

Daniela10
AGO 2019
Pleasant surprise in the heart of the city: Location, cleanliness, comfort, perfect for our needs. Just what we wanted, perfect.

Rebecca8,8
AGO 2019
The apartment was lovely & comfortable in a wonderful location for sightseeing. The staff, especially Lola, were very helpful & friendly. Nothing was too much trouble.
The facilities for drying clothes & towels were not adequate in an apartment for 6 people. The balcony cannot be used as per Seville authorities´ rules about the old quarter.A washer/dryer would be a solution. We stayed for 4 nights.

Jacobo9
ABR 2019
La situación perfecta, el apartamento nuevo!

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