Se trata de un apartamento de diseño, ubicado en la planta baja de un edificio histórico entre la calle Santa Teresa y la Plaza de Santa Cruz. En la restauración de la Casa se han conservado todos los elementos arquitectónicos posibles originales y se ha creado un espacio y entorno únicos donde el huésped podrá disfrutar de una tranquilidad absoluta con todo el confort y la comodidad actuales.
En este alojamiento se realizan servicios propios de la hostelería, concretamente:
• Limpieza de repaso y cambio de ropa de cama, toallas etc., de forma periódica, una por cada 6 noches de estancia (siempre para estancias superiores a 6 noches).
*Siempre que aparezca en su Confirmación de Reserva incluida en el precio, de lo contrario, tendría precio a parte.
*Posibilidad Limpieza periódica diaria, con precio a parte, a 12€/hora + IVA (mínimo 2 horas).
• Servicio de recepción y custodia de equipajes. Consultar.
• Servicio de Reserva de Transfer Privado (Aeropuerto o Estación). Consultar.
• Servicio de Reserva en algunos parkings públicos. Consultar.
• Servicios de restauración: desayunos, comidas o cenas en el apartamento. Consultar.
Apartamento Santa Teresa III
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Respuesta del Departamento de Calidad
Dear Mark,
Thank you for having chosen us for your stay in Seville and for the recommendation. We will be delighted to host you again on your next trip to Sevilla.
Respuesta del Departamento de Calidad
Dear Cree,
Thank you for this lovely review on our apartment and thank you for the remarks on the keys as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Paul,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Las indicaciones del check in
Pagar 30€ por entrada posterior 21:00 horas. En otros establecimientos nos han Edy las llaves en algún lugar
Respuesta del Departamento de Calidad
Estimado Jose Luis:
Le agradecemos la evaluación que nos ha dejado y sus comentarios constructivos. Estos nos ayudan a saber en qué campos podemos seguir mejorando. Esperamos poder volver a darle la bienvenida en el futuro.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Nima,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Respuesta del Departamento de Calidad
Dear Valentina, Thank you for the wonderfull review and for praising its location as well as some of the amenities it is presented with. We also take good note of your feedback to provide a better experience to our future guests. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Dylan, thank you for taking the valuable time to leave a review of your personal experience. We are delighted to know that you enjoyed your time with us and loved the apartment for its prime location and excellent service. We certainly hope you will give us the pleasure of welcoming you back in the near future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Thomas, thank you for sharing your experiene with us. For sure, our prime location offers an easy way to explore the city, and we appreciate your highlights on it.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Mo, thank you for your kind feedback. We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Claire, we are excited to learn you had a great stay with us. Thank you for taking a moment to share your feedback. It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Dainis, thank you very much for taking the time to review your stay with us. We are delighted to know that you enjoyed your time with us and loved the apartment for its prime location. We certainly hope you will give us the pleasure of welcoming you back in the near future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Solange, thank you very much for staying with us and takling the time to review your stay. We highly appreciate your constructive feedback, as it helps our team to understand how our guests enjoy they stays and how we can improve their experience.
Again, thank you very much for your time, we look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Melissa, thank you very much for choosing our apartment for your stay in Seville and taking the time to share your personal experience with us. We also appreciate your kind recommendation and it would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Isabel, thank you very much for your kind feedback, and for highlighting the cleanliness and location of our property.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Florita, thank you very much for choosing our apartment for your stay in Seville and for taking the time to review your stay with us. Your constructive insights are appreciated.
Next time you visit our city, we would love to have you stay with us again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Avi, thank you very much for taking the time to review your stay in our apartment. We are delighted that you enjoyed your stay and we would love you to come back and enjoy more memorable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you for choosing our apartment for your stay and the lovely review. We and are delighted to read that we were able to match your holiday expectations and hope to see you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Estimado Guillermo, muchas gracias por elegir nuestro apartamento para su estancia en Sevilla. Agradecemos sus comentarios sobre excelente ubicación de nuestra propiedad y esperamos que nos visite de nuevo en el futuro.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Maria, thank you very much for sharing your opinión and comments about the apartment, we are sure our future guests will appreciate them, as we did.
We hope to meet you soon again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for taking the time to leave us your review. We are glad to know that you enjoyed your stay in our apartment with its unbeatable location.
We look forward to meeting you in near future again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Carole, thank you for sharing your experience with us, we really appreciate your feedback.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
La localisation est fabuleuse et super calme
L´appartement C au RDC a un problème d´odeur lié au siphon de sol des petits terrassons c´est franchement pas agréable et une des salles de bains n´a pas de ventilation
Respuesta del Departamento de Calidad
Dear Pascal, thank you very much for taking the time to review your stay with us. Your constructive insights are appreciated.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Pat, thank you for providing us with detailed feedback about our apartment and your personal experience. It is great to read that the apartment perfectly adapted your needs and you had a comfirtable stay with us.
We would like to appologize for the delay in the checkin process, and for the imperfections of cleaning service you describe in your review and although your comments do not seem to match the usual feedback we receive, we will make sure to discuss your review with all team members so as to avoid giving this kind of impressions to our guests.
We thank you for choosing our apartment for your holiday and we look forward to having the opportunity to serve you again in the future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Muchas gracias por sus comentarios.
Nuestra ubicación superior en el corazón de Sevilla ofrece a nuestros huéspedes una estancia memorable y la posibilidad de explorar la ciudad, nos alegra que lo haya disfrutado.
Le damos las gracias por haber elegido nuestro apartamento para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Respuesta del Departamento de Calidad
Thank you very much for choosing our apartment on this occasion and for your comments regardin gyour stay.
It is such a pleasure for us to read that our superior location was a highlight of your stay, in addition to our hardworking staff. We are glad that we were able to match your holiday expectations and hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
Prachtig ruim, schoon en modern appartement met 3 slaapkamers en elk een eigen badkamer. Gelegen aan een heel klein pleintje dicht bij veel gezellige restaurantjes en bezienswaardigheden. Het is echt een aanrader!
Eigenlijk helemaal niks. Als ik toch wat moet zoeken...de tv was kapot gegaan bij de vorige huurders en die hebben ze die niet vervangen. En er is geen plaats in de buurt om je auto te parkeren.
Respuesta del Departamento de Calidad
We would like to thank you for the praising review you shared following your visit and it is a pleasure for us to read that we were able to match your expectations.
We appologies for any inconveniences regarding the missing TV, however we would like to take the opportunity to inform you that it has been replaced now.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Estimada Mª Noel
Estamos encantados con tu comentario, esperamos tener la oportunidad de volver a alojarla en nuestro apartamento
Un saludo
Respuesta del Departamento de Calidad
Dear Sophie
Thank you very much for the time you spent to share your personal impressions of your stay at our Santa Teresa apartment. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Regards
+ Mit dem Vermieter waren wir telefonisch in Verbindung, wodurch wir schon erwartet wurden. Die Wohnung ist mit ihren 3 Zimmern und Bädern sehr geräumig. Es wurde auch immer nachgefragt, ob wir was benötigen. Die Lage ist super, da man wirklich sehr schnell zu Fuß bei den Hotspots ist. Vom Vermieter wurde ein Platz in der öffentlichen Tiefgarage organisiert, ist aber sehr weit von der Unterkunft entfernt.
- Eine Terrasse entpuppte sich als 1,5 x 1,5 großer mit Glas umgebener Lichtschacht, die zweite Terrasse war ebenfalls ein Lichtschacht, aber überdacht und die dritte Terrasse (winzigst), die im Freien war, konnte nicht genützt werden, da sie mit einem Eisengitter versperrt war, welches sich nicht öffnen ließ (Schlüssel gab es schon). Nur diese Tür bracht Frischluft, alle anderen Fenster waren entweder in den Gang schauend, oder in die Wohnung.
La ubicación para lo que necesitaba excelente
la limpieza del baño
Respuesta del Departamento de Calidad
Estimado Somoza,
En primer lugar, nos gustaría darle las gracias por haber elegido nuestro apartamento para sus vacaciones en Sevilla y por informarnos de sus preocupaciones relativas al tiempo que pasó con nosotros, ya que ello nos da la oportunidad de observar las áreas que pueden tener un pequeño margen de mejora. Lamentamos su descontento con la limpieza del baño, somos plenamente conscientes que la higiene y la limpieza son aspectos de gran importancia para que nuestros huéspedes se sientan plenamente cómodos en nuestros apartamentos. Para una ocasión futura, por favor no dude en contactar con nosotros. Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro.
Fátima Roca- responsable Dpto. de Calidad.
When we had a problem locking ourselves out of the flat, Anna responded immediately to resolve the issue.
Respuesta del Departamento de Calidad
Dear Tracey,
Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Fátima Roca- chief of Customer Service
Respuesta del Departamento de Calidad
Cher Alexandre, Nous vous remercions de partager votre opinion sur vos vacances avec nous. Notre objectif principal est de veiller à ce que nous continuions à offrir des expériences positives à nos clients et vos commentaires nous aident. Nous regrettons de lire votre insatisfaction à propos de la propreté et de notre personnel. Chez Genteel Home, nous nous efforçons d’assurer une efficacité totale dans ce domaine. Pour une occasion ultérieure, n´hésitez pas à nous contacter pour signaler d´éventuelles imperfections dans le service. L´équipe agira rapidement dans l´intention de résoudre le problème et de corriger les inconvénients. Nous sommes impatients d’avoir l’occasion de vous servir à nouveau et de dépasser les attentes. Fátima Roca - Chef du service clientèle
Everything about this property was beyond fabulous, from Lola who helped us with the check-process, to Fatima who continued to check on us ( via Whatsapp) throughout our stay and offered to help us with any question or need, to the property´s unbeatable location and modern amenities, everything was 10/10. I HIGHLY recommend this property for anyone who wants to visit Seville. It´s located in the heart of the touristic area and is literally a few minutes walk from the main attractions. the neighborhood is super safe and the apartments are modern, secured, roomy, and very clean. I will definitely be staying here if I ever go back to Seville. Special thank you to Lola and Fatima for their outstanding service.
The facilities for drying clothes & towels were not adequate in an apartment for 6 people. The balcony cannot be used as per Seville authorities´ rules about the old quarter.A washer/dryer would be a solution. We stayed for 4 nights.