Se trata más bien de una suite grande con dos zonas diferenciadas, una de ellas con la cama de matrimonio de 1,50 x 1,90 y la otra la zona de estar-salón y cocina. Todo está decorado con mobiliario de mucha calidad, y buen gusto, perfecto para una confortable y apacible estancia en la ciudad.
Ver en el mapa
El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:
• Servicio de restauración cuya carta puede consultar aquí
• Este establecimiento cuenta con un servicio propio de guarda y custodia de equipajes de lunes a viernes (excepto festivos), para clientes premium, con recogida por nuestro personal en el propio apartamento. Las tarifas son de 5€ por bulto. Sábados, Domingos o Festivos, pueden usar el servicio de otras empresas en locales habilitados para ello, a unos 5€ por maleta apróx.
• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.
*Posibilidad de limpieza periódica diaria aparte. Consultar precio.
Suite Recaredo IV
de a
Nasz apartament usytuowany był od strony dziedzinca i hałas od strony dośc ruchliwej ulicy tu nie docierał, co było na plus. Na minus - na przeciwko wejscia do apartamentu znajdowała sie lampa na fotokomórke, która często zapalała sie w nocy, co było troche uciażliwe, gdyż przy drzwiach znajdowała sie mleczna szyba przez którą wpadało światło i nas budziło w nocy, ponieważ łóżko bylo usytuowane na przeciwko drzwi
Respuesta del Departamento de Calidad
Dear Sylwia,
Thank you for taking the time to share your experience with us. We are pleased to hear that you were satisfied with our location, close to the main tourist attractions, and that you enjoyed the comfort and amenities of the apartment. We are glad to know that everything met your expectations, and that you appreciated the attention of our team. We always strive to ensure a pleasant experience for our guests.
It is also a pleasure to hear that the apartment provided the tranquility you were seeking, being located in the interior courtyard, which allows for a peaceful rest away from external noise. However, we regret the inconvenience caused by the light from the lamp near the entrance. We truly appreciate you bringing this to our attention, as your feedback is extremely valuable to us. We will take it into account and review this detail to ensure an improved experience for our future guests.
We hope that, despite this minor inconvenience, you enjoyed your time in Seville and found our accommodation comfortable and welcoming during your stay. We would be delighted to welcome you again in the future and continue to contribute to making your visit to our city a memorable one. Should you have any additional suggestions or special requests for future stays, please do not hesitate to reach out to us. We are always at your disposal.
Sincerely,
Quality Department
Nicidecum ca in poze. O camera mare lunga, unde era și dormitor și living și bucătărie, foarte rece și frig, nici curat nu era, un miros de picioare transpirate nemaiîntâlnit, am dedus noi ca ar fii de la covorul poziționat in zona “living”. Am uitat sa fac poze din păcate.
Respuesta del Departamento de Calidad
Dear Andreaa,
Thank you for sharing your feedback. We regret to hear that the apartment did not meet your expectations. However, we would like to clarify that the apartment you booked corresponds exactly to the description and photos provided on the platform. As we have several accommodations in the same building, there may have been some confusion when reviewing the images of the different available units. Nevertheless, the apartment assigned to you was precisely the one selected at the time of booking. We always encourage our guests to carefully review the features of the chosen accommodation to avoid any misunderstandings.
Regarding cleanliness, we apologize if it did not meet the high standards we strive to maintain. We regret that you did not inform us during your stay, as we would have been more than happy to assist you and address any concerns immediately. Please rest assured that we will review this matter internally to ensure it does not happen again.
We truly value your opinion, as guest satisfaction is our top priority. Your comments help us continue improving, and we hope to have the opportunity to welcome you again and provide you with a better experience in the future.
Best regards,
Quality Department
emplacement très près du centre
difficulté d´accès au logment située sur une avenue très embouteillée on ne savait pas où on pouvait décharger nos bagages aucun accueil personnalisé : les codes d´accès aurait dû nous être fourni avant notre arrivée car personne pour nous accueillir accéder aux applications informatiques pour rentrer dans la résidence s´est avéré très long appartement très sombre . Le prix est plus cher qu´un hôtel pour nu niveau de confort inférieur Une tringle à rideau mal fixée est tombée sur le sol :celle qui était derrière la porte d´entrée était coincée et inutilisable
Respuesta del Departamento de Calidad
Dear Bruno,
Thank you for sharing your feedback. We are pleased to know that you appreciated our central location, which is indeed one of the key features of the apartment. The proximity to the city center allows our guests easy access to many of the area´s most iconic attractions, and we are glad you were able to take advantage of this convenience.
However, we regret that some aspects of your arrival and stay did not meet your expectations. Regarding your arrival, we apologize for any misunderstanding, but we would like to remind you that our team is available 24/7 to assist with any unexpected issues or questions that may arise, aiming to make your arrival as pleasant as possible. Furthermore, regarding the access codes, we follow an established protocol for their delivery through the designated platforms to ensure that guests receive them on time at check-in. This ensures immediate access to the building at the stipulated check-in time. Since our apartments are prepared before this time, we cannot provide the codes in advance unless special arrangements have been made for an early check-in. We appreciate your understanding in this regard, and please rest assured that our main goal is to offer high-quality service.
As for the incident with the curtain, we regret any inconvenience caused. However, it is important to note that we offered immediate assistance to resolve the issue, but unfortunately, as we did not receive your permission to enter the apartment, we were unable to address the matter as we would have liked.
We are committed to ensuring a pleasant stay for our guests, and we truly value your comments, which help us continue to improve. We hope to have the opportunity to welcome you again in the future and provide you with a smoother and more enjoyable experience.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Armands,
Thank you for your kind words. We are pleased to know that you enjoyed the apartment’s convenient location and that our team could assist you with the late check-in. Ensuring a smooth and comfortable stay for our guests is always our priority.
We would be delighted to welcome you again in the future for another enjoyable experience.
Best regards,
Quality Department
Por poner una pega el cristal del lateral de la puerta de entrada al apartamento deja pasar mucha luz.
Respuesta del Departamento de Calidad
Estimada M. Carmen,
Gracias por compartir su experiencia. Nos complace saber que el apartamento cumplió con sus expectativas y que encontró nuestras fotografías representativas de la propiedad. También nos alegra saber que pudo contactar fácilmente con nuestro equipo de atención al cliente y que su estancia fue satisfactoria en general.
En cuanto a la observación sobre el cristal lateral de la puerta, agradecemos que nos lo haya señalado. Tomaremos en cuenta su comentario para evaluar posibles mejoras en ese aspecto y asegurar una experiencia aún más cómoda para nuestros futuros huéspedes.
Esperamos tener el placer de recibirle nuevamente y brindarle una estancia igualmente agradable.
Departamento de Calidad
Lage des Appartement sehr gut, zu Fuß oder auch mit den Bussen alles gut zu erreichen. Liegt zwar an einer stark befahrenen Straße, aber die Zimmer sind ruhig. Übergabe etc. online ohne Probleme. Tolle Ausstattung.
Das Bett allerdings etwas durchgelegen und was ich sehr kritisieren muss, anscheinend bin ich dort von einer Bettwanze gebissen worden.
Respuesta del Departamento de Calidad
Dear Kerstin,
Thank you for your feedback. We are pleased to hear that you appreciated the apartment´s location, the quiet rooms, the ease of the check-in process, and the overall amenities provided.
Regarding your comment about the insect bite, we regret any inconvenience you may have experienced. However, we would like to emphasize that we adhere to strict fumigation protocols to ensure all our properties are maintained in excellent condition and free of isolated pests. While we take all concerns very seriously, we are disheartened by such claims as they should be made with full certainty of the situation, which does not appear to be the case here. It cannot be guaranteed that such a bite occurred on our property or that it was indeed caused by the insect mentioned.
Nonetheless, we will again conduct a thorough inspection of the property to ensure everything remains in perfect condition, so our guests can continue to enjoy pleasant stays as they have until now. Thank you for your comments, and we hope to welcome you back in the future.
Quality Department.
Buena ubicación. Muy tranquilo y la cama súper
Very good service, nice flat fully equipped. Very fine communication. Really a cherry on the cake
Nothing at all
Respuesta del Departamento de Calidad
Dear Jagpal,
Thank you for sharing your kind feedback. We are delighted to hear that you had a wonderful time and enjoyed the apartment´s convenient location, as well as the well-equipped and spotless kitchen. It´s also fantastic to know that you found our team helpful and attentive throughout your stay. Your satisfaction is our priority, and it’s a pleasure to have contributed to a memorable visit. We would be thrilled to welcome you back in the future for another enjoyable stay.
Respuesta del Departamento de Calidad
Dear Mathilde,
Thank you for sharing your feedback with us. We are pleased to hear that the apartment met your expectations in terms of equipment, security, and location, and that you appreciated the quality of the kitchen amenities and the Rituals products in the bathroom.
We sincerely apologize for the noise disturbance you experienced. We are actively working on improving the soundproofing of the apartment to enhance our guests´ comfort. Regarding the odors, it is important to highlight that external factors, such as weather conditions, may have contributed to their occasional occurrence. We regret that this affected your stay and will review the situation to prevent it from happening again in the future.
We hope to welcome you again soon and offer you an even better experience. Thank you for your valuable feedback.
Muy bonito!!!
Pues que era un bajo y me hacian falta mas ventanas , pero esto es una preferencia personal. El piso es muy bonito
Respuesta del Departamento de Calidad
Estimada Carina:
Le agradecemos sinceramente su comentario y por destacar el ambiente acogedor del apartamento, así como la atención proporcionada por nuestros anfitriones. Nos complace saber que encontró el piso bonito, y aunque entendemos que la cantidad de ventanas es una cuestión de preferencia personal, apreciamos su observación y la tomaremos en consideración para futuras mejoras. Será un placer recibirle nuevamente en el futuro.
Departamento de Calidad.
Our ground-floor apartment has a very smelly bathroom drain. While this is common in older cities, we believe an essential oil diffuser could help improve the odor.
Respuesta del Departamento de Calidad
Dear Xi,
Thank you for your feedback. We are pleased to hear that you enjoyed the excellent location of the apartment, as well as the proximity to restaurants, cafes, and the convenience of having a Carrefour nearby. We are also glad that the self-check-in process was straightforward and that you found the house rules clear and fair.
Regarding the smell, we apologize for the inconvenience. As you mentioned, such odors can be related to external factors like the climate, especially in older cities. However, we appreciate your suggestion and will work to improve this situation to make our guests´ stays even more comfortable.
Thank you again for your comments, and we look forward to the opportunity to welcome you back.
Quality Department
on aurait bien aimé trouver un tapis de bain et une balai dans la pièce, ainsi qu´un bon télécommande pour la télé.
Respuesta del Departamento de Calidad
Dear Chaymae,
Thank you for taking the time to share your feedback with us. We are delighted to learn that you appreciated the location, cleanliness, and amenities of the apartment, as well as the communication with our team.
However, we regret to hear that certain items, such as a bath mat, a broom, and a remote control, were not present in your apartment. These amenities are generally included in all our accommodations, and we sincerely apologize for any oversight in your case. We strive to ensure that every guest has a comfortable and enjoyable stay, and for that reason, we always encourage our guests to reach out to us if they encounter any issues like this or have specific requests, as we are readily available to assist. We apologize again for any inconvenience.
Thank you for your valuable comments, and we look forward to the opportunity to welcome you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Estimado Luis Angel:
Gracias por tomarse el tiempo de compartir sus comentarios con nosotros. Nos alegra saber que todo estuvo perfecto durante su estancia.
Lamentamos profundamente que el ruido del aire acondicionado haya afectado su descanso. Su comentario ha sido anotado y tomaremos las medidas necesarias para revisar y mejorar el sistema de aire acondicionado, con el objetivo de garantizar una experiencia más cómoda para futuros huéspedes.
Agradecemos su comprensión y esperamos tener la oportunidad de recibirle nuevamente, ofreciéndole una estancia aún más satisfactoria.
Respuesta del Departamento de Calidad
Dear Rosario,
Thank you for your kind review. We are delighted to hear that you found the apartment comfortable, clean, and well-equipped. We are also pleased that you appreciated the excellent location. Your satisfaction is very important to us, and we look forward to welcoming you again in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Loann,
Thank you so much for your wonderful review. We are delighted to hear that you had an excellent stay in Seville and that you found our location perfect for exploring the city on foot. We are also pleased to know that you found the apartment impeccable and were satisfied with the communication with our host. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Estimado Juan:
Muchas gracias por su comentario. Nos alegra saber que encontró el apartamento cómodo y en excelentes condiciones. Esperamos poder recibirle nuevamente en el futuro.
Respuesta del Departamento de Calidad
Estimada Alejandra:
Agradecemos sinceramente su amable comentario. Nos complace saber que disfrutó de su estancia en Sevilla y que encontró útil el manual proporcionado en el departamento. Nos esforzamos por brindar a nuestros huéspedes la mejor experiencia posible, y nos alegra que el manual haya sido de ayuda para comprender todos los aspectos del alojamiento y ofrecer recomendaciones útiles para disfrutar de la ciudad al máximo.
Agradecemos su recomendación y esperamos tener el placer de darle la bienvenida nuevamente en el futuro.
칫솔과 치약 샴푸 린스가 없어서 따로 사서 써야하는 게 불편했어요. 바디워시만 네개 있더군요. 이런 점을 문의하려고 했는데 답변이 생각보다 많이 느려서 다음날이 되어서야 답을 받고... 여튼 원활하지가 않습니다. 그리고 화장실 변기는 사용하지 않을 때조차 냄새가 나는데 문제는 침대가 바로 옆이라서 냄새를 피할 수 없었습니다....
Respuesta del Departamento de Calidad
Dear Minhee,
Thank you for taking the time to share your feedback with us. We´re glad to hear that you found our apartments clean, well equipped, and comfortable, and that our keyless entry system added to your convenience.
We apologize for any inconvenience you experienced regarding the amenities provided. Although we are not obliged to provide hygiene products due to our status as tourist apartments which has an amenities policy that differs from the traditional hotel approach, as a courtesy, we do supply soap, shampoo, and household cleaning products to all guests in an effort to enhance their arrival experience. However, we regret that this was not sufficient for your needs.
Regarding the delay in response to your inquiry, we sincerely apologize for any inconvenience caused. We strive to provide prompt and efficient communication with our guests, and we will take steps to ensure a more timely response in the future. Additionally, we are sorry to hear about the issue with the odor. We will investigate this matter promptly to address and rectify the problem.
Your feedback is invaluable to us, and we appreciate your understanding. Should you choose to stay with us again, we will make every effort to exceed your expectations.
Quality Department.
No complaints, it was perfect!
Respuesta del Departamento de Calidad
Dear Denisa,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Quality Department
Respuesta del Departamento de Calidad
Estimada Conchita:
Agradecemos mucho sus amables palabras y nos alegra saber que hayan disfrutado de su estancia en nuestro apartamento en Sevilla. Nos esforzamos por ofrecer a nuestros huéspedes un ambiente acogedor y todas las comodidades necesarias para que se sientan como en casa. Es un placer para nosotros haberles brindado asesoramiento durante su visita y que hayan podido explorar los lugares emblemáticos de la ciudad con facilidad. Agradecemos su recomendación y esperamos tener el placer de recibirles nuevamente en el futuro.
Departamento de Calidad.
Modern, well equipped, stylish, comfortable.
Respuesta del Departamento de Calidad
Dear Saskia,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department
Spinnenweben an der gesamten Decke. (sehr hohe Deckenhöhe, scheinbar wurde dies beim Putzen übersehen). Wir haben sofort Bescheid gesagt und uns wurde ein Mop gebracht, um die Spinnenweben zu entfernen. Eine Putzkraft kam allerdings nicht.
Respuesta del Departamento de Calidad
Dear Elena.
First of all, thank you for the time you have taken to write your review. We are glad to know that you enjoyed the good location and the tranquility of the apartment.
We apologize for the inconvenience you faced regarding the cleanliness during your recent stay. Our commitment to maintaining high cleanliness standards is of utmost importance to us. We would have been delighted if you had passed this information on to our customer service department to avoid misunderstandings and to have given you a prompt and appropriate solution to the problem; as you mention, the information was given to someone outside our company, so we were never able to receive it. We are sorry for the confusion and we deeply regret any discrepancy you encountered and are actively addressing the issue to prevent future occurrences. Your feedback helps us improve, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with a more satisfactory experience.
Quality Department.
Nulla
Respuesta del Departamento de Calidad
Dear Clapag,
Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Phil, Thank you for sharing your positive experience. We´re delighted to hear that the location of the apartment was perfect for exploring the center of Seville. We´re glad you found the flat well-equipped and beautifully presented, making it ideal for a weekend city break. It´s great to know that our team provided excellent communication and assistance throughout your stay. We appreciate your feedback and look forward to welcoming you again in the future.
Quality Department
Estancia perfecta para visitar la ciudad;, ubicación perfecta con paradas de bus a 1 minuto, muchos sitios para desayunar o comer muy cerca, y aunque está a pie de calle en una planta baja, se entra en un patio interior, así que no se escucha el ruido de la calle. Dotado con todo lo que hace falta para vivir unos días; platos, cubiertos, vasos, cafetera, papel de cocina, plancha, secador de pelo, tendedero para secar ropa en caso de usar la lavadora, y lo más importante, el colchón muy cómodo. Todo nuevo y muy limpio
No es que no me gustara, pero sí he echado a faltar un soporte en la ducha para tener los champús a mano. Y una cosa que sí nos molestó un poco(fui con una amiga), fue que habíamos visto fotos de piso con dos camas individuales y cuando llegamos solo había una cama doble, pero nos hemos apañado.
Respuesta del Departamento de Calidad
Estimada Elena,
Gracias por su comentario y nos alegra saber que tuvo una estancia en general perfecta durante su visita a Sevilla. La ubicación céntrica de nuestro alojamiento y las comodidades que ofrece son aspectos que valoramos mucho para nuestros huéspedes.
Lamentamos la confusión con respecto a las camas en el apartamento. Entendemos que las imágenes pueden ser confusas en ocasiones, ya que tenemos varios apartamentos en la misma zona y las fotos se agrupan juntas en la web. Es por eso que enviamos un correo de confirmación de la reserva al realizarla, para asegurarnos de que nuestros huéspedes obtengan exactamente lo que desean. Agradecemos su comprensión en este asunto.
También apreciamos sus sugerencias para mejorar, como la idea de contar con soportes en la ducha para mayor comodidad. Tomaremos en cuenta sus comentarios para futuras mejoras y para que su próxima estancia sea aún más satisfactoria.
Esperamos recibirlo nuevamente en el futuro y que disfrute de una experiencia igualmente perfecta. Gracias por elegirnos y por compartir sus comentarios con nosotros.
Saludos cordiales,
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Carolina,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards,
Quality Department
Central, clean, value for money.
Nothing, it suited our purpose
Respuesta del Departamento de Calidad
Dear Lynn,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Jan van R,
We appreciate your high ratings and the overall score of 10 you´ve given us. It´s great to know that you had a positive experience. Regarding the bed pillows, we´ll certainly take your feedback into account. Guest feedback is invaluable for us to make improvements. If you ever return, we´ll strive to make your stay even more comfortable. Thank you for choosing us, and we look forward to hosting you again in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Zuzanna,
Thank you for your kind words! We´re thrilled you enjoyed your stay. Esther and our team are always here to assist.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Sophia,
Thank you for your kind review. We´re glad you had a pleasant stay with us. Hope to see you again.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Manuel,
Thank you for you review, we really appreciate that you took your time for letting us know how to improve, we hope to welcome you back soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Joseph, thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Julie,
First and foremost we would like to thank you for the praising review you shared. We´re glad you enjoyed our location and amenities. Thank you for choosing our apartment, and we look forward to welcoming you back in the future.
Best regards,
Jose L.H. Campos
Quality Department Manager
- lit confortable - Propreté
- pas de sac poubelle et de pastille pour le lave linge.
Respuesta del Departamento de Calidad
Dear Audrey,
We appreciate your comment about your stay in our apartment. We are very sorry for any issues or inconvenience you experienced during your stay. Your constructive criticism is extremely valuable to us, and we will use it to improve our services. We hope you will give us another opportunity to serve you and provide you with a much more enjoyable and problem-free experience.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Pedro José:
Le agradecemos por elegir nuestro apartamento en Sevilla para su estadía y por tomar el tiempo de escribir una reseña positiva. Nos alegra saber que disfrutó de su estancia con nosotros y esperamos tener el placer de recibirle de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Lais,
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed the location and facilities of this new apartment. It´s also great to know that the cleanliness met your expectations.
However, we are sorry to hear that your experience fell short of your expectations in some areas. We apologize for the delay in your check-in. This is not a standard for us and we truly apologize.
Regarding the curtains, we appreciate your feedback and will take it into consideration for future improvements. We are sorry for any inconvenience this may have caused you during your stay.
Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future and providing you with a more enjoyable experience.
Jose L.H. Campos
Quality Department Manager
Propreté déco actuelle de bon goût. Équipement de la cuisine impeccable amenities salle de bain de qualité. Assez centrale à 10mn à pied du centre historique.
Situation du logement très ville car au bord d´une avenue avec bcp de circulation malgré le Sas constitué d´un patio. Avons eu ttes les nuits hachées et perturbées par les entrées et sorties des locataires atte heure de la soirée et de la nuit.... Conversations à haute voix, portes qui claquent, rires, bruits de bouteilles vides, bruits liés à l´ascenseur... Donc il faut avoir un sommeil de plomb ! Pas de luminosité dans le studio. Tt cela a un peu gâché notre séjour....
Respuesta del Departamento de Calidad
Dear Sabine,
Thank you for sharing your feedback with us. We are pleased to hear that you found the decoration and cleanliness of the accommodation to be to your liking, and that you appreciated the kitchen equipment and the amenities.
However, we are sorry to hear that your stay was disappointing due to the noise disturbances. We understand how important a good night´s sleep is and apologize for any inconvenience caused by the noise disruptions.
We have noted your comments regarding the noise made by the neighbors. As willing to help as we are, for future occasions, do not hesitate to reach out to us should any other tenant be misbehaving at late hours in order to give us an opportunity to assist you.
Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back and provide you with a better experience in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear João,
Thank you for staying with us and for the reccommendation.
Jose L.H. Campos
Quality Department Manager
Se retrasó el AVE y estuvimos en contacto, esperándonos a nuestra llegada.
El apartamento está muy nuevo y es muy amplio, cuenta con todo lo que puedas necesitar, está todo igual que en las fotos y limpio.
Al ser un interior no se oye nada de ruido de la calle.
Está muy bien ubicado, en 15 minutos andando llegas a la catedral, hay una parada de bus muy cerca. Además hay varios supermercados por la zona.
Dejan preparado varios sobres de azúcar, sal, café y monodosis de aceite y vinagre, muy práctico para la estancia de pocos días.
En resumen, ha sido una estancia muy agradable, si visitamos otra ciudad en la que dispongan de apartamentos sin duda lo reservaremos con esta compañía.
Respuesta del Departamento de Calidad
Estimada Ainara:
Muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Zami, We greatly appreciate the time you spent to share your recent holiday experience at our apartment and we thank you for your kind recommendation to the travel community.
Jose L.H. Campos
Quality Department Manager
il n´y a pas de petit déjeuner . sinon tout étais parfait le logement super bien agencer il ne manque rien
Respuesta del Departamento de Calidad
Thank you very much fo rstaying with us and fo rtaking the time to review your stay.
We hope to meet you again in the future and have the opportunity to exceed your expectations.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Nicolas, thank you very much for taking the time to review your personal experience in our apartment.
We are very sorry to know that some aspects of your stay did not meet your expectations, and we are sorry for any misunderstanding due t the communication process. We always provide our guests contact details of our Checkin Team, and they are always available in order to organize the arrival to the apartment or if the guests need any help during the stay.
We really hope to have the opportunity to welcome you back in the future again, and exceed your expectations.
Aija T.
Quality Department
Un aire condicionado se echó a perder
Respuesta del Departamento de Calidad
Estimada María Francisca, agradecemos sus comentarios después de su visita. Dado que siempre tratamos de mejorar, sus comentarios son cruciales para nuestro éxito futuro.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y superar las expectativas.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Muchas gracias por sus comentarios y por destacar la comodidad del apartamento.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Anaïs, thank you for sharing your opinion. We are thrilled to read that you felt comfortable from your arrival until the departure of the apartment, it is a great source of motivation for us to keep on going the extra mile to make sure our guests have memorable stays.
We hope to meet you soon again.
Aija T.
Quality Department
Sehr gute Lage. Alle Bereiche der Innenstadt sind zu Fuß erreichbar. Apartment liegt an einer vielbefahrenen Straße, Mein Zimmer im hinteren Bereich war jedoch ruhig. Viele Möglichkeiten einzukaufen/essen.
Keine Parkplätze vor Ort. Aber ein öffentliches Parkhaus ist innerhalb von 10min zu erreichen. Es gibt spezielle Tarife für Langzeitparken, wobei man das Parkhaus trotzdem verlassen kann. Während Semana Santa sind die Angebote nicht mehr gültig und der Preis steigt extrem. Keine Haken/Bügel im Badezimmer um das Badehandtuch aufzuhängen. Keine Ablagemöglichkeiten für Utensilien.
Respuesta del Departamento de Calidad
Dear Johannes, thank you very much for your detailled review. We highly appreciate your time, and we are glad to know that you enjoyed yoru stay.
Hope to have the opportunity to host you in near future again.
Aija Teilane
Quality Department
Le faltaba una espumadera y un cazo. Y una escoba . El resto de utensilios incluso de limpieza jabón para el lavavajillas y lavadora todo incluido. En fin impecable.
Respuesta del Departamento de Calidad
Queremos darle las gracias por compartir esta opinión sobre su estancia.
Estamos muy contentos de leer que estuvo muy satisfecha con la comodidad del apartamento que garantiza una estancia inolvidable para nuestros huéspedes.
Esperamos su próxima visita.
Aija Teilane
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Toumani
Firstly we would like to thank you for choosing our Recaredo apartment for your holidays in Seville and for the review you shared, all of your kind words about your stay with us are great to hear . Best regards