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Apartamento
Betis XXVII

Sevilla · Triana

9,9 (80 valoraciones)


1-4
Personas

2
Dormitorios

2
Baños

75 m2
Superficie

Sobre el alojamiento

Exclusivo y lujoso apartamento, ubicado en una de las zonas más prestigiosas y codiciadas de Sevilla, la emblemática calle Betis. Este maravilloso rincón de la ciudad, inundado de historia y tradición, promete una experiencia inolvidable.

El apartamento, con elegante diseño y disposición, ofrece dos amplios dormitorios, exquisitamente amueblados. El primer dormitorio presenta una lujosa cama de matrimonio de grandes dimensiones (180 x 200 cm), mientras que el segundo está equipado con dos camas confortables de 90 x 200 cm, garantizando un cómodo descanso reparador.

Nuestro salón, con una exquisita decoración de lujo, dispone de un maravilloso sofá y dos sillones para relajarse y disfrutar de entretenimiento de última generación gracias a una avanzada Smart TV con acceso a Internet. Dentro del salón, encontrarás un distinguido espacio que engloba un comedor diseñado para acoger cómodamente hasta cuatro comensales y una cocina diáfana totalmente equipada con todos los utensilios esenciales que podrías necesitar para garantizar una estancia confortable y placentera.

El apartamento brinda a sus huéspedes acceso a una amplia terraza comunitaria. Este espacio al aire libre, pensado para el disfrute, incluye una piscina, disponible desde el 15 de abril hasta el 31 de octubre, y un solárium, que se convierte en el lugar perfecto para disfrutar del encantador clima de Sevilla.

Situado en el corazón de la Calle Betis, en el emblemático barrio de Triana, este apartamento goza de una ubicación inigualable. A pocos metros, cruzando el río, te encontrarás en el centro de la ciudad. Podrás sumergirte en el barrio de Triana, famoso por sus emblemáticos bares de tapas y restaurantes de renombre. A pocos minutos a pie, se encuentran los principales atractivos turísticos como la Avenida de la Constitución, la Catedral, la Giralda y el Archivo de Indias.

Todos los servicios necesarios están a una corta distancia, incluyendo supermercados, tiendas de diversas categorías y farmacias. Este apartamento no solo ofrece un alojamiento de lujo, sino que proporciona una experiencia cultural auténticamente sevillana.

Aire acondicionado Centralizado
Calefacción Centralizado
Servicios Jabón, gel, champú, sábanas y toallas
Piscina Comunitaria
Mascotas No permitidas
Cuna Disponible
Terraza Comunitaria
Planta 2ª Planta
Ascensor Disponible
Fibra óptica Gratis
Televisión Smart TV
Cafetera Cápsulas
Seguridad Portero 24H
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.
> Limpieza períódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superioresa 6 noches. Incluida en el precio.
> Posibilidad de limpieza periódica diaria aparte. Consultar precio.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h
> Este alojamiento no permite mascotas.

Información Adicional

> Piscina: Desde las 11.00 a.m hasta las 22.00 p.m

> A/SE/00434


>
La reserva de cada alojamiento de Genteel Home conlleva el ofrecimiento de experiencias o actividades extras para mejorar su estancia, las cuales son gestionadas por proveedores externos, que las pondrán en su conocimiento a través de e-mail o WhatsApp, pudiendo usted contratarlas o rechazarlas. Para más información sobre la gestión de experiencias y actividades extras de los alojamientos, visite nuestra Política de Privacidad en nuestra web oficial

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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:



• Servicio de restauración cuya carta puede consultar aquí


• Servicio de recepción y custodia de equipajes. Incluido en el precio.


• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.


*Posibilidad de limpieza periódica diaria aparte. Consultar precio.


Valoración de la propiedad

9,9 (80 Valoraciones)

Ubicación
9,9
Calidad
9,8
Limpieza
9,9
Personal
9,8
Instalaciones
9,9
Recomendación
9,9

Nos interesa tu opinión


Opiniones de nuestros clientes

carlos lozano10
MAY 2025

Erika Szalai10
ABR 2025
Tökéletes kényelem és lokáció
Nagyon jó környék,gyalog távolságra a nevezetességektől.A közelben rengeteg kávézó,étterem.

Laurie Cesek10
ABR 2025
Really comfortable, quiet and clean apartment. Great location. Easy to get to sights and good restaurants. Really enjoyed our stay.

Neerali Kothari10
ABR 2025
Beautiful apartment for our family to stay while in Sevilla. Great location, can walk to all sights in 15 minutes. Spacious and comfortable beds, wish the hot water didn’t run out so quickly! Would highly recommend.

Mike Zivsak10
MAR 2025
Do yourself a favor and book a stay here - great communication and amenities, incredibly easy check in and the location along with the rooftop bar was unforgettable.

Duong Thuy10
MAR 2025
Habitación limpia y espaciosa con buen equipamiento. ¡La ubicación es perfecta!

Antonia Wolf10
MAR 2025
Uns hat es an nichts gefehlt, super saubere Wohnung mit schöner Einrichtung mit viel Liebe zum Detail. Die Kommunikation war auch super, stets schnelle Rückmeldung und hilfreich.

Kazzymia Carden-Tyacke10
MAR 2025
Stunningly beautiful apartment with gorgeous bedding, furniture & final touches. The views from the cafe on the terrace of the golden tower & the city of Sevilla were breathtaking. Easy walking distance to bars, cafes, restaurants, 15 minutes to the cathedral & Alcazar . Quiet location but you still feel like you are part of the community. We stayed in room 27 of which both bedrooms have steel shutters over the windows. Your only view is from your open plan living area however this looks directly into the opposite apartments living area so we felt we needed to keep our curtains closed to a degree. The photos on Airbnb do not show the shutters on the bedroom windows nor does the information on the apartment include the point you have no view nor can you open them. If I had known there was another room with a view I would most definitely have asked for that when booking. My error, we will go direct next time. Genteel homes reception staff were most helpful & welcoming 5* !
Respuesta del Departamento de Calidad

Dear Kazzymia,

Thank you for your kind words about the apartment, its decor, and the service provided by our reception staff. We are delighted to hear that you enjoyed the location, the breathtaking views from the terrace, and the overall experience in Seville.

Regarding the bedroom shutters, we would like to clarify that they are electric and can be opened or closed using the switches available in each room. Had you reached out to us during your stay, we would have been more than happy to assist you and provide this information.

Thank you once again for choosing us and for your kind words. We appreciate your feedback and hope to have the opportunity to welcome you again in the future.

Angèle Roman10
FEB 2025
Appartement très calme et très paisible, parfait pour un week end, en famille, entre copines ou en amoureux !

Angèle Roman10
FEB 2025
Appartement très calme et très paisible, parfait pour un week end, en famille, entre copines ou en amoureux !

Cédric Burvenich10
FEB 2025
Immeuble récent, sécurisé, propre, accès par codes sans clé pas de prise de tête. Très proche du centre, vous pouvez facilement tout visiter à pied en moins d´une semaine sans devoir prendre de transport en commun. Vous pouvez laisser vos bagages le jour de l´arrivée et du départ. Le lave linge est un vrai plus pour optimiser vos bagages et le retour chez vous. Rien ne manque, vous pouvez arriver les mains vides, shampooing, gel douche, draps, serviettes, un peu d´huile d´olive, sel, sucre, papier toilette, tablettes pour le lave vaisselle et capsules pour le linge ! Terrasse avec vue formidable. Bref logement parfait rien à dire.
Respuesta del Departamento de Calidad

Dear Cédric,

Thank you sincerely for taking the time to share your experience. We are delighted to hear that you enjoyed the location, the convenience of keyless access, and the views from the terrace. It’s a pleasure to know that the apartment met your expectations, providing all the necessary details for a comfortable and worry-free stay.

We truly appreciate your valuable feedback and look forward to the opportunity to welcome you again in the future.

Violeta Szalkai10
FEB 2025
The place is spotless, very clean, modern and stylish. The lady from reception is so helpful and gave us good information, the staff is very friendly. We really enjoyed our stay, the bed is very comfortable and all the facilities are looking like brand new. Thank you for a lovely experience we will definitely be joining you again.

Debbie Fearon10
FEB 2025
From start to finish staying here was easy. Everyone was incredibly helpful and kind. The apartment is beautiful, simple and clean and in a very nice area. Seville is one of the nicest CITIES I’ve ever been to. You can walk everywhere, people are incredibly nice, it’s simply beautiful and full of lovely parks, sights, plazas, roof top bars and restaurants. Go- Stay- Enjoy!!!
Respuesta del Departamento de Calidad

Dear Debbie,

Thank you so much for your wonderful feedback. We are thrilled to hear that your stay was seamless from start to finish, and that you found our team helpful and kind. We are also delighted that you enjoyed the beauty and cleanliness of the apartment, as well as the lovely area in which it is located. It’s fantastic to know that you had such an enjoyable experience in Seville.

We greatly appreciate your recommendation and hope to welcome you back for another memorable stay in the future.

Michael Meindl10
FEB 2025
Ein pefekter Standort, um Sevilla zu Fuß zu erkunden. Sehr ruhige Lage, perfekt ausgestattet und sehr gemütlich. Tolle Dachterrasse mit Cafeteria. Wir hatten nogh nie ein Schöneres und besseres Quartier in Spanien!
Respuesta del Departamento de Calidad

Dear Michael,

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the peaceful location, the apartment’s amenities, and its cozy atmosphere. It’s great to know that the rooftop terrace with the cafeteria added to your experience. We are truly honored that you found it to be your best and most beautiful accommodation in Spain. We would love to welcome you again in the future.

GIRÓN BOTÉ PALMIRA10
ENE 2025
Excelente
Todo. Apartamento céntrico y muy cómodo. Limpísimo y el personal muy amable. Lo recomiendo. Probablemente volveremos.

Olivia Tomney10
DIC 2024
Una estancia perfecta, volveremos una y otra vez. Hermoso apartamento, muy buena ubicación, muy céntrico para todo.
Impresionante propiedad, excelente ubicación, personal servicial.
¡Nada!

Marcel Wallace10
DIC 2024
Immaculate apartment, easy communication. perfect location across the bridge but I´m the thick of the activity in Triana. stunning roof terrace for breakfast!
Respuesta del Departamento de Calidad

Dear Marcel,

Thank you for sharing your kind feedback. We are delighted to hear that you found the apartment immaculate and enjoyed the easy communication throughout your stay. It´s wonderful to know that the location was perfect for you, offering both proximity to the heart of Triana and a peaceful atmosphere. We´re also pleased you enjoyed the stunning roof terrace for breakfast.

We truly appreciate your comments and look forward to welcoming you again in the future.

Carles Isart Castells10
DIC 2024
Todo fantástico

Ana Maria Ramos Martin10
DIC 2024
Genial
En general todo, pero destaco lo super limpio que estaba y la ubicación.

Xabier Echeverri Munarriz10
NOV 2024
Genial
Respuesta del Departamento de Calidad

Estimado Xavier:

Gracias por positiva reseña. Ha sido un placer hospedarle, y esperamos poder darle la bienvenida pronto.

John Creemers10
NOV 2024
No ha dejado ningún comentario.

Alan Malin10
NOV 2024
A fantastic place to stay. Great location, lovely apartment, very clean and tidy. Having a small cafe on the roof terrace for breakfast and coffee was a real bonus. Good choice of restaurants from 1 minute walk away. Short walk to centre of town. Great stay.
Respuesta del Departamento de Calidad

Dear Alan,

Thank you for sharing your positive experience with us. We truly enjoyed hosting you and look forward to your next visit.

Marissa Narman10
NOV 2024
Probably the best apartment of our mini eurotrip. We had a wonderful experience here. Nice and spacious with cute decor. The blackout shades were a nice addition. We found that it was pretty quiet for the most part. The rooftop was nice and relaxing with good views. Would highly recommend this choice, right across the bridge from the main city area.
Respuesta del Departamento de Calidad

Dear Marissa,
Thank you for your kind words! We´re so glad you enjoyed your stay, the peaceful atmosphere, and the rooftop views. We appreciate your recommendation and would love to welcome you back in the future.

Carole Louis10
NOV 2024
déal pour visiter Seville et très au calme
Emplacement idéal. Très Au calme. Toutes les visites accessibles à pied. Équipement de qualité et personnel très à l’écoute. Je recommande vivement !
Respuesta del Departamento de Calidad

Dear Carole,

Thank you very much for your kind words. We are delighted to hear that you enjoyed the peaceful ambiance and the apartment’s ideal location, making it easy to explore Seville on foot. It’s wonderful to know that our quality amenities and attentive staff contributed to your positive experience. We sincerely appreciate your recommendation and hope to welcome you back on your next visit.

Quality Department.

Jonathan Hauser10
OCT 2024
Very nice apartment and very friendly people at check-in. I hope to go there again.
Respuesta del Departamento de Calidad

Dear Jonathan,

Thank you for your kind feedback. We are delighted to hear that you enjoyed the apartment and had a positive experience with our check-in team. We would be thrilled to welcome you back in the future and look forward to providing you with another wonderful stay.

Jessica Ouroumis10
OCT 2024
Had a lovely stay at Genteelhomes. The location was great, close to a lot of sites and restaurants. The rooftop deck and small pool were nice to come back to on hot days!
Respuesta del Departamento de Calidad

Dear Jessica,

Thank you for your kind review of your recent visit. It has been a pleasure to host you, and we eagerly anticipate the opportunity to welcome you back in the future.

Sharon Feakins10
OCT 2024
Excellent well appointed apartment. Very comfortable in a very good position to explore Seville.
Respuesta del Departamento de Calidad

Dear Sharon,

Thank you very much for your review. We’re delighted to hear that you found the apartment comfortable and well-equipped, and that its location was ideal for exploring Seville. It’s our pleasure to provide a satisfying experience for our guests.

We look forward to welcoming you again in the future.

Dee Dee Joyce10
OCT 2024
It was the nicest apartment we booked in Spain. Modern, tastefully furnished, and immaculate. Very quiet even though it was in a popular area. It was so easy to walk across the bridge into the old part of town. The apartment overlooks the river and the Toro de Oro. We very much enjoyed the rooftop pool and views of the steeples at sunset. The concierge was helpful and booked us a taxi to the train station for our departure. The touchpad lock system worked well and the elevator was great for luggage and grocery transport. There is a large grocery store a 5-minute walk away. I think staying in Triana was a better idea than staying in the old town because it was quiet and easy to access the main attractions on foot.
Respuesta del Departamento de Calidad

Dear Dee Dee,

Thank you very much for your wonderful review. We are delighted to hear that you found our apartment to be the nicest you booked in Spain and that you appreciated its modern decor and immaculate condition. It’s great to know that you enjoyed the quiet atmosphere while being close to the vibrant area, as well as the stunning views of the river and the Torre del Oro.

We’re thrilled that you made the most of the rooftop pool and the beautiful sunset views. It´s also fantastic to hear that our host was helpful during your stay. We agree that Triana offers a unique experience with its charm and convenience, making it easy to access the main attractions. We hope to welcome you back for another enjoyable stay in the future.

Allison Durkee10
SEP 2024
Great location and spacious - comfortable for two couples and an infant. The pool was a great added bonus as well. It’s essentially a hotel - communication was a bit delayed and we weren’t exactly sure how to coordinate check in until we realized there would be a front desk (not manned all night). Would happily stay there again!
Respuesta del Departamento de Calidad

Dear Allison,

Thank you for sharing your feedback. We´re pleased to know that you found the location convenient and the apartment spacious and comfortable for your group. It´s also great to hear that you enjoyed the pool. We apologize for the initial delay in communication, but we are pleased that everything went smoothly after your arrival. We look forward to the opportunity of welcoming you again in the future.

Gulianda Amangeldieva10
SEP 2024
We loved our stay in Seville at the Genteelhome! The apartment was spacious, very well furnished, clean, exactly what was described on the website with all the necessary amenities. The location was fantastic, had a cafe upstairs with an amazing view of the city, close to the city center, supermarket, cafes and restaurants! We had 3 large suitcases and were grateful that there was an elevator to take us to the second floor. The staff were very friendly and helpful, thank you for our pleasant and memorable stay!
Respuesta del Departamento de Calidad

Dear Gulianda,

Thank you for sharing such a wonderful review. We are thrilled to hear that you had a memorable stay and that the apartment met your expectations in terms of space, furnishings, and cleanliness. It is great to know that you appreciated the fantastic location and the convenience of the nearby amenities, as well as the rooftop café with its amazing views. We are also glad the elevator was helpful during your stay. Our team is delighted by your kind words, and we hope to have the pleasure of welcoming you back in the future.

Stina Ramlugun10
AGO 2024
Lovely apartments in a great location that look exactly like the photos! Really good value for money and the rooftop with the pool was a great bonus.
Respuesta del Departamento de Calidad

Dear Stina,

Thank you for your kind feedback. We are delighted to hear that you enjoyed the apartment´s prime location and found it to be just as presented in the photos. It´s wonderful that you appreciated the value for money and the added bonus of the rooftop with the pool. We look forward to welcoming you back in the future.

Cynthia Justel10
AGO 2024
Parfait !!! Emplacement idéal, logement fidèle à la description, rien ne manque.
Respuesta del Departamento de Calidad

Dear Cynthia,

Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Sally Head10
AGO 2024
Fantastic apartment and great location. The apartment was exactly as describe and maybe even better! Beautiful views from the roof top and the pool was a welcome relief from the heat. Easy walk to the old town, bars and restaurants. Would highly recommend.
Respuesta del Departamento de Calidad

Dear Sally,

We sincerely thank you for your kind comments. We are glad to hear that the flat and its location respected and even exceeded your expectations. It is a pleasure to know that you enjoyed the views from the roof terrace and the swimming pool.

We greatly appreciate your recommendation and hope to have the honour of hosting you again in the future.

Alison Gyoker10
AGO 2024
What a beautiful place to stay in Seville. Just on the Triana side and easy walk into the main sights. The neighbourhood is a local one with lovely restaurants and markets. The apartment was pristine and beautiful. Located in a building with a pool and restaurant. The girl on the front desk was so helpful to us, cannot recommend this place highly enough. Fabulous!
Respuesta del Departamento de Calidad

Dear Alison,

We sincerely thank you for your kind comments. We are pleased to know that you found our accommodation in Seville so beautiful and that you enjoyed its location in the Triana neighbourhood, as well as the proximity to the main places of interest.

It is a pleasure to know that you appreciated the cleanliness and beauty of the flat, as well as the facilities of the building. We especially appreciate your appreciation of the help provided by our staff at reception.

We are delighted that you had a fabulous stay and thank you for your high recommendation. We look forward to the honour of welcoming you back in the future.

Danny Tremblay10
JUL 2024
Tellement satisfait d’avoir choisi cet établissement. Grand logement très propre et au goût du jour. Nous avons adoré. A proximité du quartier historique et Triana. La petite piscine était très rafraîchissante l’après-midi. Un gros coup de cœur pour cet endroit.
Respuesta del Departamento de Calidad

Dear Danny,

Thank you so much for your wonderful feedback. We’re thrilled to hear that you were satisfied with your choice and enjoyed the spacious, clean, and modern apartment. It’s great to know that you appreciated the proximity to the historic district and Triana, as well as the refreshing afternoon dip in the pool. We’re delighted to have earned your admiration and look forward to welcoming you back in the future.

Bruno MOSHIRIFAR10
JUL 2024
Du haut de gamme. Neuf, confortable et bien placé
La piscine qui manque de clarté
Respuesta del Departamento de Calidad

Dear Bruno,

Thank you for your positive feedback. We are pleased to hear that you found the apartment new, comfortable, and well-located.

We apologize for any inconvenience regarding the clarity of the pool. Please be assured that this was a temporary issue and has since been addressed. We appreciate your understanding and hope you enjoyed the rest of your stay.

Thank you once again for your comments. We look forward to welcoming you back in the future.

Quality Department.

Brian Edwards10
JUL 2024
Perfect location, clean, spacious with all amenities to enjoy a great stay. Highly recommended.
Respuesta del Departamento de Calidad

Dear Brian,

Thank you for your review. We’re delighted to hear that you enjoyed the location, cleanliness, and spaciousness of the property, as well as the amenities provided. We appreciate your recommendation and hope to welcome you back in the future.

Carey Myers10
JUL 2024
We were very pleased with our accommodation. The suite was a generous size, well decorated and very comfortable. The rooftop patio is beautiful and it was nice to have access to the small pool. Overall a great experience and I would highly recommend this property.
Respuesta del Departamento de Calidad

Dear Carey,

Thank you for your wonderful review. We are thrilled to hear that you were pleased with your accommodation and enjoyed the generous size, decor, and comfort of the suite. It’s fantastic to know that you appreciated the rooftop patio and the small pool. Your recommendation means a lot to us. We look forward to the opportunity to welcome you back in the future.

Steve Luker10
JUL 2024
Great place to stay
Respuesta del Departamento de Calidad

Dear Steve,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Mark Watson10
JUN 2024
Fabulous three-night stay in this beautiful apartment. Had all the facilities we needed and more! Ideally placed a few minutes walk from the main attractions, plenty of bars and restaurants within easy walking distance. The roof terrace and pool was an added bonus. Very pleased we chose to stay at this property and will certainly be recommending it to others. Thank you!
Respuesta del Departamento de Calidad

Dear Mark,

Thank you for your wonderful review. We are thrilled to hear that you had a fabulous stay in our beautiful apartment and that it exceeded your expectations with all the facilities provided. It´s great to know that you enjoyed the convenient location, just a few minutes´ walk from the main attractions, and the variety of bars and restaurants within easy walking distance.

We´re especially delighted that you appreciated the roof terrace and pool, which we agree are fantastic bonuses. Your recommendation means a lot to us, and we are pleased that you chose to stay at our property. Thank you once again, and we look forward to welcoming you back in the future.

Olivia Gibbons10
JUN 2024
This is more hotel-like than an air BnB, which was fine for us. I have given 5 stars, it was the perfect stay. The apartment was spacious and clean. The amenities provided are great. The reception staff are very helpful. We asked for a late check out which was granted and we then left our cases at reception for another few hours whilst we went out before leaving for the airport. Would definitely stay here again.
Respuesta del Departamento de Calidad

Dear Olivia,

Thank you for your wonderful review. We are delighted to hear that you had a perfect stay and found our apartment spacious and clean. It is great to know that you appreciated the amenities and found our reception staff very helpful.

We are pleased that we could accommodate your late check-out request and provide a convenient place to store your luggage before your departure. We look forward to welcoming you back for another excellent stay in the future.

Al Gick10
JUN 2024
A great apartment, friendly helpful staff and a great location in a beautiful city. We will definitely stay here next time we visit Seville.
Respuesta del Departamento de Calidad

Dear Al,

Thank you for your wonderful review. We are delighted that you enjoyed your stay at our apartment and found our staff friendly and helpful. It´s fantastic to hear that you appreciated our great location in this beautiful city. We look forward to welcoming you back on your next visit to Seville.

Julie Cairney10
JUN 2024
Can’t recommend enough. Everything was perfect. Even better than the pictures make it look.
Respuesta del Departamento de Calidad

Dear Julie,

Thank you so much for your glowing recommendation. We´re thrilled to hear that everything exceeded your expectations and was even better than depicted in the pictures. Your feedback means a lot to us, and we look forward to welcoming you back soon.

Jihan Thomas6
JUN 2024
The apartment is in a building managed by a company. The location made getting around Seville quick and easy. We had two issues: the blind in one of the bedrooms was broken so we were unable to black out the room or make it quieter at night. The other bedroom comforter had a dark stain with a bad smell. It was quickly replaced once it was discovered, but it was way too obvious on the comforter for it not to be noticed. The home had everything we needed, and was clean otherwise.
Respuesta del Departamento de Calidad

Dear Jihan,

Thank you for sharing your feedback regarding your recent stay in our apartment. We are pleased to hear that you found the location convenient for exploring Seville and that the apartment met your needs.

We apologize for the inconvenience caused by the broken blind in one of the bedrooms. We hope that the availability of the other blinds in the apartment helped alleviate the inconvenience caused by one being unavailable. Please be assured that we are currently awaiting a replacement part to promptly resolve this issue.

Regarding the stain and odor on the comforter in the other bedroom, we sincerely apologize for any discomfort this may have caused. This does not meet our high standards of cleanliness, and we appreciate your understanding as our team swiftly replaced the comforter once it was brought to our attention.

Your feedback is highly valued, and we will utilize it to enhance our services moving forward. We look forward to the opportunity to welcome you back and provide you with an improved experience.

Gemma Maset Torrent10
JUN 2024
Apartamento muy céntrico, a 10 minutos de las principales atracciones de la ciudad, en perfecto estado, con una decoración exquisita y con una atención por parte de Recepción excelente. 100% recomendable.
Respuesta del Departamento de Calidad

Estimada Gemma:

Le agradecemos sinceramente por tomarse el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos llena de alegría saber que hemos cumplido con sus expectativas. Esperamos seguir siendo su elección en futuras visitas.

Departamento de Calidad.

Carol Bain10
MAY 2024
We felt quite at home in this beautiful apartment and facilities. The location could t be more perfect to walk the whole city! We loved the whole experience.
Respuesta del Departamento de Calidad

Dear Carol,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Patricia Pinkney10
MAY 2024
nice property. very convenient for two couples given two full baths.
Respuesta del Departamento de Calidad

Dear Patricia,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Don Zabloski10
MAY 2024
The property was excellent in every way. Beds were very comfortable.. property was beautifully decorated and cleaned. It was situated in a very central and good area. We would love to come again!
Respuesta del Departamento de Calidad

Dear Evelyn,

Thank you so much for your kind words. We´re thrilled to hear that you had such a wonderful experience during your stay. We´re delighted that you found the property to be comfortable, well-decorated, and conveniently located. It would be our pleasure to welcome you back anytime.

Quality Department.

Don Zabloski10
MAY 2024
This modern, upscale apartment was ideally located along the river, across from old Seville. It was well-equipped, and very comfortable and the rooftop shared pool and lounge area was a bonus. The bedrooms faced quiet side streets so noise was not an issue. We would not hesitate to recommend this property.
Respuesta del Departamento de Calidad

Dear Don,

thank you for your fantastic review. We´re delighted that you enjoyed our modern, upscale apartment and its prime location along the river, across from old Seville. It´s wonderful to hear that you found the apartment well-equipped and comfortable, and that you appreciated the rooftop pool and lounge area. We´re also pleased that the quiet bedrooms ensured a peaceful stay. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future.

JOSE RAMON MONTEAGUDO10
ABR 2024
Ubicación, instalaciones, atención. Todo extraordinario.
-
Respuesta del Departamento de Calidad

Estimado Monteagudo:

Nos sentimos sumamente honrados por sus amables palabras y le agradecemos de corazón que haya elegido quedarse en nuestro establecimiento. Ha sido un inmenso placer poder servirle y contribuir a que su estancia fuese memorable.

Departamento de Calidad.

Federica Ferrari10
ABR 2024
Struttura nuovissima, arredata con gusto e mobilio nuovo. Posizionata in una zona appena fuori dalla confusione del “centro” ma raggiungibile in 5 min a piedi con una passeggiata piacevole. Eravamo in macchina che abbiamo potuto parcheggiare in zona per strada gratis (punto a favore!). Abbiamo fatto il check in dopo l’orario della chiusura reception ma l’host ci aveva comunicato perfette istruzioni per accedere in autonomia alla struttura. Consigliato
Respuesta del Departamento de Calidad

Dear Federica,

thank you for your wonderful review. We´re thrilled to hear that you enjoyed your stay at our brand new property, furnished with taste and featuring new furniture. It´s fantastic to know that you found the location just outside the bustling "center" area yet still within a pleasant 5-minute walk. We´re glad that you appreciated the convenience of free street parking and that our self-check-in process worked seamlessly for you, even after reception hours. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back again in the future.

Jon Laguarda10
ABR 2024
Todo de lujo. La recepcionista super amable y el apartamento de lo mejor de Sevilla
Respuesta del Departamento de Calidad

Estimado Jon,

Estamos encantados de saber que ha tenido una experiencia de lujo con nosotros. Nuestro equipo se esfuerza por ofrecer un servicio excepcional, y es maravilloso saber que nuestra recepcionista fue muy amable. También es estupendo saber que disfrutó de nuestro apartamento. Su satisfacción es nuestra máxima prioridad. Gracias por elegir alojarse con nosotros, y esperamos darle la bienvenida de nuevo en el futuro.

Chloe Ellis10
ABR 2024
This was a fantastic stay. Pristinely clean and well configured apartment. Location was ideal with plenty of food and drink options close by. The roof top terrace here is lovely with incredible views. This is a high end stay and the price point is good value.
Respuesta del Departamento de Calidad

Dear Chloe,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.

Adrian Breyer10
ABR 2024
No ha dejado ningún comentario.

Rangan Bhaumik10
MAR 2024
Great location. Walkable to all local points of interest. Parking (free) right in front of the residence if you are lucky, else there is a paid parking place right by the roundabout. 2 minutes walk. Sole great bars and places to eat too within rolling distance of the flat
Respuesta del Departamento de Calidad

Dear Rangan,

Thank you for sharing your positive feedback. We´re thrilled to hear that you enjoyed our great location, with easy access to all local points of interest. It´s wonderful to know that you also discovered fantastic bars and eateries within close proximity to the flat. We hope you had a memorable stay, and we look forward to welcoming you back soon.

Vandana Bhalla Kidwai10
MAR 2024
It was was a very comfortable stay. Very well located - near the city center and right by the river. It had all the amenities we needed.
Respuesta del Departamento de Calidad

Dear Vandana,

Thank you for taking the time to share your feedback. We´re thrilled to hear that you had a comfortable stay with us. Our central location near the city center and by the river aims to provide convenience and easy access to the attractions of the area. We´re pleased that you found all the amenities you needed during your time with us. Should you find yourself visiting again, we would be delighted to welcome you back for another pleasant stay.

Erick Ducroux10
MAR 2024
Tout a été parfait de notre arrivée à la fin du séjour. L´emplacement est idéal pour visiter Séville à pied ! La qualité du logement est à mettre en avant , tout comme son calme car il n´y a aucun bruit . Nous avons pu compter sur nos hôtes disponibles et sympathiques pour répondre à toutes nos questions et nous donner d´excellents conseils pour dénicher de bons restaurants ! Nous recommandons sans réserve !
Respuesta del Departamento de Calidad

Dear Erick,

We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Eden Jamison10
FEB 2024
Perfect location and beautiful flat. The beds we’re comfortable, the apartment was equipped with everything we needed to enjoy our fantastic vacation in Seville. Highly recommend staying here.
Respuesta del Departamento de Calidad

Dear Eden,

Thank you so much for your wonderful feedback. We´re thrilled to hear that you enjoyed the perfect location and beautiful flat during your stay in Seville. It´s fantastic that the comfortable beds and well-equipped apartment contributed to your fantastic vacation experience. Your recommendation means a lot to us. If you ever find yourself back in Seville, we would be honored to host you again. Thank you for choosing to stay with us.

Michel Medzadourian10
FEB 2024
Très bon emplacement pour ce logement situé dans le quartier de Triana, proche des principaux lieux touristiques. Appartement faisant partie d´un immeuble remis à neuf récemment et constitué principalement ou totalement de locations. Il y a même une réception comme pour un hôtel. Appartement propre et fonctionnel. Il manque juste un four!
Respuesta del Departamento de Calidad

Dear Michel,

Thank you for taking the time to share your feedback. We´re delighted to hear that you enjoyed the excellent location of our accommodation in the Triana neighborhood, close to the main tourist attractions. It´s great to know that you found the apartment clean, functional, and part of a recently renovated building. We´re glad you appreciated the convenience of having a reception. Regarding the oven, we have portable ovens that our guests can request if needed. We apologize for any misunderstanding regarding this matter. We appreciate your valuable input and hope to have the opportunity to host you again in the future. Thank you for choosing to stay with us.

Rumaana Nisa10
FEB 2024
Had an incredible time in Seville!!! The apartment was beautiful, clean, big and matched the pictures 100%! The checkin was extremely easy and the staff at reception were extremely helpful! Would definitely recommend
Respuesta del Departamento de Calidad

Dear Rumaana,

Thank you so much for your wonderful feedback. We´re delighted to hear that you had an incredible time in Seville and that our apartment met your expectations in every way. It´s fantastic to know that you found it beautiful, clean, spacious, and true to the pictures. We´re glad that the check-in process was smooth and that our reception staff were able to assist you efficiently. Your recommendation means a lot to us, and we would be honored to welcome you back in the future.

Abdeslam Benchekroun10
ENE 2024
Great, will definitely visit again
Clean, super nice, i loved it
Nothing
Respuesta del Departamento de Calidad

Dear Abdeslam,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department

Viktoriia Alekseeva10
ENE 2024
Понравилось все, чистые, просторные, стильные апартаменты, с двумя практически идентичными спальнями, что для нас было важно, так как мы путешествовали двумя парами. На кухне есть все необходимое. Удобные кровати.
Были сложности с подключением к интернету, которые так и не удалось решить.
Respuesta del Departamento de Calidad

Dear Viktoriia,
Thank you for sharing your positive experience with us. We are delighted to hear that you liked everything about the clean, spacious, and stylish apartment. We´re especially glad that the two almost identical bedrooms were suitable for your group of two couples, and that you found the kitchen well-equipped with everything you needed. It´s also great to hear that the beds were comfortable.

We want to inform you that we have resolved the difficulties with connecting to the Internet. We apologize for any inconvenience this may have caused during your stay. Your feedback is valuable, and we appreciate your understanding.

If your future plans include another visit to our area, we would be thrilled to welcome you back for an even more enjoyable experience.

Best regards,
Quality Department

Natalia López Garrido9
ENE 2024
El alojamiento está muy bien, todo muy limpio y cuidado, hemos estado como en casa. Y la ubicación muy buena, perfecta para moverte caminando a todos los sitios.
Respuesta del Departamento de Calidad

Estimada Natalia,
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirlo en un futuro cercano.
Saludos cordiales,
Departamento de Calidad

Jorg van der Mark10
ENE 2024
No ha dejado ningún comentario.

Sumesh M Somasekharan10
DIC 2023
We had a very pleasant stay in Sevilla. It was clean when we arrived and they were just a message away for any questions or help. The rooms are all very spacious, perfect for our family of 4 with two kids and close to attractions and super markets.
Respuesta del Departamento de Calidad

Dear Sumesh,

Thank you for sharing your positive experience. We´re delighted to hear that you had a pleasant stay in Sevilla and that our cleanliness, responsiveness, and spacious rooms contributed to your comfort. It´s wonderful to know that our location suited your family´s needs. We appreciate your kind words and hope to host you again for another enjoyable stay in the future.

Alma Slegers10
NOV 2023
Mooi appartement op loopafstand van alle bezienswaardigheden. Gezellige restaurants en bars overal in de buurt. Heel jammer dat op de 1e slaapkamer geen kast aanwezig was maar alleen een verrijdbaar kledingrek waardoor ondergoed, sokken en dergelijke op het bureau gelegd moesten worden. Dit vonden we heel opmerkelijk omdat het appartement qua aankleding heel luxe was.
Respuesta del Departamento de Calidad

Dear Alma,

We sincerely appreciate you sharing your thoughts on our beautiful apartment. We´re glad to hear that you enjoyed the conveniently located space, close to attractions, and surrounded by cozy restaurants and bars.

We apologize for the inconvenience caused by the lack of a wardrobe in the first bedroom. Your input will be taken into consideration for future improvements, including exploring additional storage options.

We are pleased to note that, despite this inconvenience, you appreciated the luxurious decor of the apartment. Your opinion is valuable, and we look forward to the opportunity of hosting you again to provide an even more satisfying experience.

Maddi Irazusta10
NOV 2023
Todo genial.
Respuesta del Departamento de Calidad

Estimada Maddi:

Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios. Esperamos darle la bienvenida de nuevo en el futuro.

Dermot Layden10
NOV 2023
Well what can I say ! I have literally travelled a lot in Europe and used Air B & B a lot. I would say this has been the best in terms of exclusivity; location , friendliness and very very high standards . I do think we hit upon it as only being open 3 months but it ihas a WOW factor for everything . Many thanks also for storing our bags for the day whilst we waited for our evening flights. Thanks also to the 2 very helpful receptionists whose names I forgot. What a beautiful spot for breakfast on top floor with swimming pool , loungers and umbrellas, loved the girls menu of healthy options for breakfast . Well done and wish you good luck for the future @ Genteel . We will be back
Respuesta del Departamento de Calidad

Dear Dermot,

Thank you sincerely for your incredibly heartening words. We´re truly honored to be considered the best in exclusivity, location, friendliness, and high standards during your travels in Europe. Your recognition, especially considering our recent opening, is immensely rewarding.

Thank you for acknowledging our receptionists. We´re delighted to hear that their assistance added to the positive experience during your stay. The rooftop breakfast spot with a pool sounds like it added to your experience, and we´re thrilled you enjoyed the healthy options on our menu.

We´re looking forward to welcoming you back and truly appreciate your well wishes for our future endeavors at Genteel.

Marc Verleyen10
NOV 2023
Endroit agréable, un bémol il n’était pas spécifié que la petite piscine en toiture n’est pas accessible de novembre à février (et pourtant elle semble fonctionnelle )
Respuesta del Departamento de Calidad

Dear Marc,

Thank you for choosing our place, and we are glad that you found it enjoyable. We appreciate your comment about the accessibility of the rooftop pool. We apologise for any confusion; as we always want to be clear with our guests, the information about the pool closure from November to April is provided on our website. Your feedback is valuable, and we hope that despite this, you had an overall positive experience. We hope to have the opportunity to host you again in the future.

Galbaney Olinto Silveira Filho9
NOV 2023
Limpo, bem equipado, recém reformado e nem localizado.
O sistema de aquecimento de água não é dimensionado para dois banheiros.
Respuesta del Departamento de Calidad

Dear Galbaney,
Thank you for your feedback, we are pleased to hear that you found the flat clean and well equipped.

We are sorry to hear about the problem you had with the water heating system. as it is an electric system, the boiler has a storage capacity of hot water that, if it is completely used up, we must wait for some time for the hot water to be regenerated again. However, we take note of your suggestions to improve and expand the capacity of all our hot water systems, thus avoiding similar situations in the future.

Once again, thank you for your feedback, we hope to host you again in Seville in the future.
Kind regards,
Quality Department

David Biger10
OCT 2023
appartement mag’ifiquz
Respuesta del Departamento de Calidad

Dear David,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department

Jarinya Jirapas10
OCT 2023
No ha dejado ningún comentario.

Tery McCowan10
OCT 2023
Spotless accommodation
Beautiful decor great location
Nothing
Respuesta del Departamento de Calidad

Dear Tery,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department

Cullen McNally10
OCT 2023
No ha dejado ningún comentario.

Iain Semple10
SEP 2023
What a lovely place to stay.Very new but brilliant specifications.Great position on river bank with awesome views and very walkable to all the major sites.Seville is a gorgeous city,and although was very hot-shade was easy to come by.The rooftop terrace is fabulous (numerous sun canopies)and the plunge pool is great to cool off in. Certainly one of the best Airbnb experiences we’ve had.Thanks again
Respuesta del Departamento de Calidad

Dear Iain,
Your positive experience in the city truly brings us joy. We´re thrilled that Seville left a lasting impression on you. It´s fantastic to know that you enjoyed your stay at Betis XXVII as well. We aim to create memorable experiences, and your feedback encourages us to continue delivering exceptional service. Thank you for choosing us and for your kind words.
Kind regards,

Quality Department

Xaviere Grosbois10
SEP 2023
Très bel appartement comme sur les photos, grand et bien équipé. Situé proche du centre et en même temps au calme c´est parfait ! La piscine sur la terrasse est top ! A refaire sans hésiter.
Respuesta del Departamento de Calidad

Dear Xaviere,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,

Quality Department

M Dolores Pique Torres10
AGO 2023
Esperamos poder volver con la familia
Respuesta del Departamento de Calidad

Querida Mª Dolores,
Le agradecemos mucho por compartir su reseña positiva. Nos alegra saber que disfrutó de su tiempo con nosotros. Su satisfacción es nuestra prioridad y esperamos tener la oportunidad de atenderle nuevamente en un futuro cercano.
Saludos cordiales,

Departamento de Calidad

Guilherme Oliveira10
AGO 2023
Excelente acomodação. Tudo impecável, apartamento com tudo o que é preciso para se passar uma boa estadia. Localização excelente, próximo a todos os pontos turísticos. Piscina é uma mais valia para as crianças. Limpeza e conforto do apartamento muito bons. Recomendo. Voltaremos.
Respuesta del Departamento de Calidad

Dear Guilherme,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards.

Quality Department Manager

Sylwia Piwowar10
JUL 2023
Wspaniały apartament. Idealna okolica do zwiedzania, ponieważ wszędzie jest blisko. Dodatkowy atut widok z tarasu plus basen. Nieskazitelnie czysto. Miejsce warte polecenia. 💓
Respuesta del Departamento de Calidad

Dear Sylwia,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Zarko Krzalovski10
JUL 2023
Even the pool is small, was nice for relax and cool down.
Respuesta del Departamento de Calidad

Dear Zarko,

We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Jose L.H. Campos
Quality Department Manager

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