Lujoso apartamento situado en uno de los rincones más codiciados de Sevilla, la emblemática calle Betis. Este espacio invita a sumergirse en una experiencia única, en un lugar donde cada detalle ha sido cuidadosamente pensado para su confort y disfrute.
Este sofisticado apartamento destaca por su exquisito mobiliario de diseño y materiales de alta calidad. Dispone de dos amplios dormitorios, uno con una cama de matrimonio de 180 x 200 y otro con dos cómodas camas individuales de 90x200, diseñados para garantizar un descanso inigualable.
El salón, de gran elegancia , ofrece un área de descanso con sofás confortables, perfectos para relajarse y disfrutar de la Smart TV con acceso a internet y a las principales plataformas de entretenimiento. El espacio también cuenta con una mesa de comedor para cuatro comensales, creando un ambiente perfecto para compartir comidas y momentos memorables.
La cocina, con un diseño abierto y funcional, está equipada con todos los utensilios necesarios para hacer de su estancia una experiencia cómoda y agradable. El apartamento cuenta con dos baños completos, cada uno con ducha integrada, que añaden un toque de lujo y funcionalidad.
Además, el edificio alberga una generosa zona de terraza común, que incluye una piscina, abierta del 15 de abril al 31 de octubre, y un solárium, ideales para disfrutar del clima cálido y agradable de Sevilla.
La ubicación del edificio es inmejorable, en la misma calle Betis, la puerta de entrada a Triana, y a un paso del centro de la ciudad. A su alcance encontrará lo mejor de Triana, desde bares de tapas típicos hasta restaurantes famosos, y a pocos minutos a pie, se encontrará en el corazón de Sevilla, en la Avenida de la Constitución, hogar de la Catedral, la Giralda y el Archivo de Indias. Además, a escasos minutos del apartamento encontrará una amplia gama de servicios: supermercados, tiendas de todo tipo y farmacias.
Este apartamento, con su combinación de lujo, confort y ubicación excepcional, es la elección perfecta para aquellos que buscan una experiencia de alojamiento excepcional en Sevilla. Descubra la verdadera esencia de esta ciudad mágica en un espacio que no solo le proporcionará alojamiento, sino también un lugar que se sentirá como su hogar.
Top lokatie. Fantastisch mooi en goed ingericht. Lekker ruim met 2 mooie badkamers. Beste accommodatie tot dusver!
Respuesta del Departamento de Calidad
Estimada Cecilia,
Le agradecemos mucho su comentario y nos complace saber que la atención de nuestro personal y la limpieza del alojamiento fueron de su agrado. Nos alegra también que la ubicación haya sido conveniente para acceder a las principales atracciones turísticas de la ciudad.
Será un placer recibirle nuevamente en el futuro y brindarle otra estancia igual de placentera.
Departamento de Calidad
너무너무 깨끗하고 세세한 부분까지 신경쓴 신축 레지던스. 스페인 여행중 최고의 숙소였음
더운물이 샤워시 한번 쓰면 다시 더운물이 나오기까지 20분이 걸림..그러나 시설이 이를 상쇄할만큼 완벽함
Respuesta del Departamento de Calidad
Dear Byung Gook,
Thank you for your kind words and for sharing your experience with us. We are thrilled to hear that you found the property to be clean, well-maintained, and an excellent choice for your family during your trip to Spain. It’s wonderful to know that you had such a positive experience with us.
Regarding the hot water system, we would like to take this opportunity to clarify that the property uses an electric water heater with a specific capacity. After extended or consecutive use, the system may require a brief period to reheat the water, ensuring it remains at an optimal temperature for your comfort. This design not only provides a reliable supply of hot water but also offers energy efficiency, contributing to a more sustainable solution for our guests. We appreciate your understanding in this regard.
Thank you once again for your valuable feedback. We would be honored to have the opportunity to welcome you and your family back in the future.
Quality Department.
La propiedad estaba en una ubicación perfecta, en el río y a solo 10 minutos de la catedral y el Alcázar. El apartamento en sí era espacioso, limpio, bien decorado y las camas eran súper cómodas, era perfecto para nuestras necesidades.
Respuesta del Departamento de Calidad
Dear Denis,
Thank you for taking the time to share your experience. We are glad to hear that the apartment’s location was ideal for exploring Seville and that you were able to enjoy the comfort and tranquility of the spaces. It’s also great to know that the assistance on-site met your expectations.
We sincerely appreciate your valuable feedback and recommendation. We look forward to the pleasure of welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Gemma,
Thank you very much for sharing your kind feedback. We are delighted to hear that you found our location perfect for exploring the city and that you enjoyed the convenience of nearby bars, restaurants, and markets.
We are also pleased that the apartment met your expectations in terms of cleanliness and quality, and we truly appreciate your recommendation. It would be a pleasure to welcome you again in the future.
Respuesta del Departamento de Calidad
Estimado Dario,
Apreciamos enormemente su reseña positiva y el impacto favorable que tiene en nuestro equipo. Su satisfacción es nuestra mayor recompensa y nos impulsa a mantener nuestro compromiso con la excelencia en el servicio.
Si en algún momento decide emprender un nuevo viaje, sería un honor recibirle nuevamente. Sus comentarios nos inspiran a seguir brindando experiencias inolvidables.
Le agradecemos compartir su satisfacción con nosotros y por habernos elegido como su opción de alojamiento.
Apartment was huge and included a well stocked kitchen. Great location, walking distance to major attractions. Communicated with host via Whatsapp.
Respuesta del Departamento de Calidad
Dear Alan,
Thank you for your wonderful review. We are thrilled to hear that you enjoyed the spacious apartment, well-stocked kitchen, and the excellent location. It´s great to know that you were able to easily communicate with our team via WhatsApp for any assistance you needed. We truly appreciate your feedback and hope to welcome you again on your next visit.
Quality Department.
Respuesta del Departamento de Calidad
Dear Swarup,
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the apartment’s location and design, as well as the recommendations provided during check-in.
However, we apologize for the inconvenience you experienced with the hot water. We are currently working on improving the system to ensure a more consistent supply for larger groups, and we appreciate your understanding as we make these improvements. We also appreciate you bringing the other points to our attention so we can review them and ensure everything is in proper working order.
Thank you once again for your valuable comments, and we look forward to the pleasure of welcoming you again soon.
Todo. Excelente ubicación, excelentes apartamentos con camas grandes y cómodas, excelente personal.
Respuesta del Departamento de Calidad
Estimado Maximiliano,
Gracias por compartir su experiencia con nosotros. Nos complace saber que el apartamento cumplió con sus expectativas y que la ubicación fue de su agrado, así como la variedad de opciones gastronómicas cercanas. Agradecemos especialmente su recomendación y esperamos poder darle la bienvenida nuevamente en el futuro.
Respuesta del Departamento de Calidad
Estimada Sonia:
Agradecemos enormemente su crítica positiva. Es gratificante saber que disfrutó de su estancia. Sus comentarios nos inspiran para seguir ofreciendo un servicio excepcional.
Respuesta del Departamento de Calidad
Estimado Edu:
Agradecemos su comentario positivo sobre su reciente estancia con nosotros. Ha sido un placer atenderle y esperamos volver a darle la bienvenida en el futuro.
Respuesta del Departamento de Calidad
Dear Kathleen,
Thank you for sharing your kind feedback. We are delighted to hear that our apartment served as the perfect home base for exploring Seville and that you appreciated its quiet, comfortable, and well-appointed atmosphere. It is also wonderful to know that our staff´s assistance and recommendations contributed to your positive experience.
We truly value your recommendation and hope to have the pleasure of welcoming you back in the future.
Seul petit bémol le manque de clarté dans l´appartement qui au final ne nous a pas trop gêné du fait que nous partions nous balader à la journée
Respuesta del Departamento de Calidad
Dear Gilles,
Thank you for sharing your kind feedback. We are delighted to hear that you enjoyed the apartment’s excellent location, just a short walk from the historic center, as well as its comfort, quality bedding, and soundproofing. We´re also glad to know that our team’s service met your expectations.
We appreciate your mention regarding the lighting in the apartment. While we understand that it may not have been as bright as you had hoped, we´re pleased to know it didn´t impact your experience, as you were out exploring during the day.
We look forward to welcoming you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for your feedback. We’re glad you enjoyed the location, amenities, and service. It would be a pleasure to welcome you again. Thank you for your recommendation!
Respuesta del Departamento de Calidad
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Proximity to restaurants and river. Also within walking distance to many of the local attractions.
Not applicable
Respuesta del Departamento de Calidad
Dear Vincent,
Thank you for your feedback. We are delighted to hear that you had a great stay in Seville and that you enjoyed the proximity to restaurants, the river, and local attractions. We appreciate your comments and hope to welcome you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Freddy,
Thank you very much for your kind review. We are delighted to hear that you found the accommodation beautiful and ideally located, and that you enjoyed your time in the city.
We apologize for the disturbance caused by the noise from neighbors during the night. We strive to ensure a peaceful and enjoyable stay for all our guests, and we will look into this issue to prevent any future occurrences.
Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Eva,
Thank you very much for your kind feedback. We are delighted to hear that you were very satisfied with your stay and that you found the staff charming, the place clean and beautiful. It’s wonderful to know that the location met your expectations, with its proximity to the center, tranquility, and easy access to many restaurants on the street. We look forward to the pleasure of welcoming you back on your next visit.
Respuesta del Departamento de Calidad
Dear Caitlin,
Thank you for your wonderful feedback. We are thrilled to hear that the apartment exceeded your expectations and that you found it to be clean and professionally managed. It’s great to know that our staff´s friendliness and recommendations added to your experience. We’re also pleased that you enjoyed the rooftop pool. We look forward to the opportunity to welcome you back in the future.
La piscina non è molto grande ma alla fine risulta più che sufficiente per rinfrescarsi dopo le faticose giornate ad ammirare Siviglia.
Respuesta del Departamento de Calidad
Dear Mazzon,
Thank you for your wonderful review. We´re thrilled to hear that you enjoyed the apartment and found it spacious and well-equipped with modern and functional furnishings. It´s great to know that you felt it was comfortable enough to live in year-round. We´re glad the pool provided a refreshing break after exploring Seville, even if it´s not very large. We appreciate your feedback and look forward to welcoming you back in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Sandrine,
Thank you very much for your kind words. We are pleased to hear that you enjoyed your stay and found the accommodation comfortable, well located and tastefully decorated. We are glad that the terrace and pool were to your liking.
We look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Jessica,
Thank you for your kind review. We’re thrilled to hear that you and your friends had a pleasant stay and were satisfied with the accommodation. It’s great to know that the air conditioning worked well, the bathroom and rooms were very clean, and that communication was smooth. We’re also pleased that you found the location convenient for exploring Sevilla on foot. We hope to have the pleasure of hosting you again in the future.
Respuesta del Departamento de Calidad
Dear Rowena,
Thank you for your positive review. We’re delighted to hear that you enjoyed the apartment and its excellent location, as well as the rooftop pool during your stay. We appreciate your understanding regarding the pool’s opening time for cleaning and will ensure this information is clearly communicated to future guests. We look forward to welcoming you back on your next visit to Seville.
Respuesta del Departamento de Calidad
Dear Lisanne,
Thank you for your wonderful review. We’re delighted to hear that you had such a pleasant stay and enjoyed the apartment, its location, and the pool. It’s great to know that everything was within walking distance and that communication with the host was smooth. We appreciate your recommendation and hope to welcome you back if you’re ever in Seville again.
Respuesta del Departamento de Calidad
Dear Thomas,
Thank you for your feedback. We are delighted to hear that everything met your expectations and was perfect as described. We appreciate your comments and look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Guillaume,
Thank you for your kind review. We are thrilled that you had an excellent stay and appreciated the immaculate apartment and its prime location. We apologize for the issue with the entry code, but we are glad it was promptly resolved. Your recommendation is greatly appreciated. It will be a pleasure to welcome you again in the future.
Respuesta del Departamento de Calidad
Dear María,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Respuesta del Departamento de Calidad
Estimada María:
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios. Será un placer darle la bienvenida nuevamente en el futuro.
Fantastic location and superb apartment with all amenities
Nothing, all really great
Respuesta del Departamento de Calidad
Dear Tracey,
Thank you so much for your wonderful review. We´re thrilled to hear that you enjoyed our fantastic location, beautiful apartment, and the great service provided by our staff. It´s fantastic to know that you consider us the best place to stay in Seville – that´s high praise indeed.
We´re delighted that you found our apartment super with all the amenities you needed for a comfortable stay. Your satisfaction is our top priority, and we´re pleased to hear that everything met your expectations.
Should your travels bring you back to Seville, we would be honored to host you again and provide you with another outstanding experience.
Quality Department.
Respuesta del Departamento de Calidad
Dear Chris,
Thank you for your kind review. We are delighted to hear that you enjoyed our luxurious suite and its prime location, as well as the high standard of cleanliness.
We appreciate your suggestion regarding the rooftop seating. It’s valuable feedback like yours that helps us improve our services. We will certainly consider replacing some seats with additional beds to enhance our guests´ comfort.
Thank you once again for your thoughtful comments. We look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Scott,
Thank you for your kind feedback. We´re pleased to hear that you enjoyed our smart, modern apartments and found our reception team super helpful. It´s great to know that you appreciated the location and the small pool on the roof terrace. We look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Thais,
We appreciate you taking the time to write a review of your stay. It is a pleasure to know that you found our apartment modern, clean and spacious. Regarding the incident with the hot water, we appreciate your comment and we´ll take note of it to make the appropriate improvements and avoid similar situations in the future. The satisfaction of our guests is our top priority and we are happy to know that despite these small incidents you would not hesitate to recommend us. Thank you for choosing us. We look forward to welcoming you again soon.
Quality Department.
The bed and the hot water was slightly inconsistent
Respuesta del Departamento de Calidad
Dear Thais,
Thank you for your kind words about our establishment. We are glad to hear that you enjoyed the beauty of the place and its amazing location.
We are sorry to hear about the inconvenience you experienced with the inconsistent hot water. We appreciate you bringing this to our attention and assure you that we are working to improve and remedy this issue immediately to enhance the experience for our future guests.
Regarding the bedding, we understand that preferences may vary according to each guest´s taste. However, we take note of your comment and will take it into consideration.
Thank you again for your valuable feedback. We look forward to welcoming you back and providing you with an even better experience on your next visit.
Quality Department
Respuesta del Departamento de Calidad
Dear Christiane,
Thank you for your lovely review. We´re thrilled to hear that you enjoyed our modern and well-equipped apartment, as well as its central location within walking distance to Seville´s attractions and numerous restaurants.
We´re also pleased that you found our reception friendly and straightforward. Your recommendation means a lot to us. It was a pleasure hosting you, and we´re delighted that you had a wonderful stay in Seville.
Respuesta del Departamento de Calidad
Dear Adrian,
Thank you so much for your kind words. We´re delighted to hear that you found our apartment stunning and enjoyed the rooftop pool and sitting area for unwinding and soaking up the sun. We appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back for another wonderful stay in the future.
Respuesta del Departamento de Calidad
Estimado Luis:
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Respuesta del Departamento de Calidad
Dear Susanne,
Thank you for your review. We are pleased to hear that you found our property accurately described and appreciated its convenient location and amenities. We sincerely apologize for any inconvenience caused by the cooler temperatures and the slight noise transfer, which may have been influenced by the festivities celebrated in the area. We hope that the available heating system helped mitigate any feeling of cold and allowed you to enjoy your stay comfortably. Nonetheless, we are delighted that you still had a positive overall experience. We would be honored to welcome you back in the future, and please do not hesitate to reach out if there is anything we can do to enhance your next stay.
Respuesta del Departamento de Calidad
Dear Lisa,
Thank you for your wonderful review. We´re thrilled to hear that you found our accommodation immaculate and conveniently located within walking distance to Plaza de España, flamenco shows, and a variety of local bars and tapas restaurants. We´re pleased to know that you felt safe in the area at all times and that parking was easily accessible at a nearby 24-hour facility.
We´re glad that you found our amenities, including air conditioning, TV, and washing machine, easy to use and convenient during your stay. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Seville.
- closed swimming pool (closed in march) - the apartament was on the ground floor and it was super dark, terrible view - the jacuzzi is limited to only one apartament - internet was terrible (i think one wifi for all appartments)
Respuesta del Departamento de Calidad
Dear Tomasz,
Thank you for taking the time to share your feedback with us. We´re pleased to hear that you appreciated our great location and staff. Regarding your concerns, we´d like to clarify that information regarding the swimming pool´s opening status is always available on our website. This ensures that all our guests, or potential guests, can access this information and make informed decisions.Regarding the jacuzzi, as indicated on our website, it is indeed limited to one specific apartment. We apologize for any misunderstanding. As for the internet, each apartment has its own decoder, so we´re surprised by the issues you experienced. We will investigate this matter further to ensure that our internet service meets our guests´ expectations. Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay.
Quality Department.
Respuesta del Departamento de Calidad
Dear Jiménez,
Gracias por elegir nuestro apartamento para su reciente estancia. Apreciamos enormemente su opinión y esperamos que hayas tenido una experiencia maravillosa. Fue un placer hospedarle y sería un honor darle la bienvenida nuevamente en un futuro cercano. Su satisfacción es nuestra máxima prioridad y esperamos tener la oportunidad de servirle nuevamente pronto.
Departamento de Calidad.
Respuesta del Departamento de Calidad
Dear Kaan,
Thank you for your kind feedback. We strive for professionalism and cleanliness, and we´re glad you noticed. We apologize for any inconvenience with the Wi-Fi strength in the bedrooms. Your suggestion to inquire about strong Wi-Fi areas beforehand is valuable, and we´ll work to improve this aspect. We appreciate your understanding and look forward to welcoming you back soon.
Respuesta del Departamento de Calidad
Dear Jarno,
Thank you for your kind feedback regarding your recent stay. We´re delighted to hear that you enjoyed your time with us and found our location convenient for exploring the sights of Sevilla. Your satisfaction is our priority, and we appreciate your positive review. Should you plan to visit again, we look forward to welcoming you back for another enjoyable experience.
Respuesta del Departamento de Calidad
Dear Jeanette,
Thank you for your kind words. We´re delighted to hear that you found the apartment to be lovely and in a perfect location. We strive to provide our guests with a comfortable and enjoyable experience, and it´s wonderful to know that we´ve met your expectations. We hope you have a fantastic time exploring the area.
Hotel très bien situé. Appartement très spacieux avec tout le confort nécessaire
Respuesta del Departamento de Calidad
Dear Emilie,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Estimada Cristina,
Agradecemos sinceramente su detallado comentario y lamentamos cualquier inconveniente que haya experimentado durante su estancia. Nos entristece saber que la falta de agua caliente y el tipo de calefacción afectaron su experiencia.
Nos gstaría aclarar que nuestros apartamentos están equipados con calefacción centralizada para mantener una temperatura uniforme en toda la casa. Lamentamos que esta opción no fuera de su agrado y que no hayamos sido conscientes de sus preferencias antes y durante su estancia, ya que hubiéramos tomado medidas inmediatas para encontrar una solución adecuada.
En relación al problema de agua caliente, agradecemos su paciencia y comprensión. Estamos trabajando para resolver este asunto, y ya se han tomado algunas medidas como ampliar la capacidad de los termos para evitar quejas futuras.
Lamentamos que estos problemas hayan afectado su estancia y esperamos que, a pesar de ello, pueda considerar alojarse con nosotros nuevamente en el futuro. Estamos comprometidos en mejorar y ofrecer experiencias más satisfactorias a nuestros huéspedes.
Respuesta del Departamento de Calidad
Estimado Ricard:
Agradecemos sinceramente su comentario positivo sobre nuestro apartamento. Lamentamos la incidencia con la caldera, pero nos complace que hayamos podido ofrecerle una pronta solución. La satisfacción de nuestros huéspedes es nuestra máxima prioridad, y apreciamos su comprensión. Si en el futuro decide hospedarse nuevamente con nosotros, haremos todo lo posible para garantizar una estancia aún más placentera. Gracias por elegir nuestro apartamento y por compartir su experiencia.
Respuesta del Departamento de Calidad
Dear Judith,
Thank you for your positive feedback on our well-furnished apartment in a fantastic location. We appreciate your understanding that our apartments may vary in terms of layout and capacity. It´s noted that the specific details about your chosen apartment can be found in the confirmation email, ensuring guests are well-informed about their selection. We´re delighted you were still satisfied with the charming decor, well-equipped kitchen, cozy beds, functional heating, and the overall tranquility despite the central location. We look forward to welcoming you back, and appreciate your kind words.
Respuesta del Departamento de Calidad
Dear Nigel,
We sincerely thank you for taking the time to recognize our staff´s efforts in your comprehensive review. We´re absolutely delighted to know that our team´s dedicated service made a positive impact on your stay and contributed to your overall experience. Your kind and encouraging feedback serves as an invaluable motivation for us. We remain committed to serving you with excellence and look forward to the opportunity to welcome you back in the future.
Kind regards,
Quality Department
la struttura è nuova, posizione ottima e super pulita e comoda.
abbiamo avuto un problema con l acqua calda, su quattro persone solo due riuscivano a lavarsi con l’ acqua calda.
Respuesta del Departamento de Calidad
Dear Ilaria,
Thank you for taking the time to share your experience. It is gratifying to know that you found the facilities new, the location excellent, and everything very clean.
We are sorry to hear about the problem you had with the water heating system. as it is an electric system, the boiler has a storage capacity of hot water that, if it is completely used up, we must wait for some time for the hot water to be regenerated again. However, we will soon be installing water heaters to help those already installed to have even more capacity.
Your feedback is crucial for us to refine our services. We hope that despite this inconvenience you were able to enjoy the city and your stay.
We truly appreciate your understanding and constructive remarks.
Kind regards,
Quality Department
Location was perfect, the apartment was fully equiped. The decoration is perfect. I fully recommand
That we were on the floor 0, I didn´t see it when i was trying to book but it was Ok
Respuesta del Departamento de Calidad
Dear Abdelali,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile.
On the other hand, we would like to make it clear that we try to be as transparent as possible by providing photos and descriptions. In addition we send an email after booking indicating again all these details.
Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Shannon,
Thank you for your kind words. We´re thrilled to hear that you found our place beautiful, well-located, and enjoyed the comfort of our beds. Your positive feedback about the rooftop is much appreciated. We apologize for the inconvenience with the hot water but are pleased that our responsive team could address it promptly. Your love for the place means a lot to us, and we would be honored to host you again in the future.
.
Respuesta del Departamento de Calidad
Estimado Alfredo,
Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.
Saludos cordiales,
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Jérôme,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Respuesta del Departamento de Calidad
Dear Sophie,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Katy,
Thank you for sharing your experience with us. It´s wonderful to hear that you enjoyed our stunning apartment and the vibrant Triana area. We´re thrilled that you discovered and savored the delights of our cafe/pool rooftop.
We apologize for the miscommunication regarding the servicing of the thermostat. We understand the value of undisturbed mornings, and we´re glad that our reception team could assist and resolve the issue promptly while ensuring your comfort.
Your kind words mean a lot to us, and we´d be absolutely delighted to welcome you back for another fantastic stay. We´ll be here, ready to make your next visit even more exceptional
Respuesta del Departamento de Calidad
Dear Scott,
We sincerely appreciate you sharing your experience with us, and we´re thankful for your patience and understanding as we addressed the hot water issue.
We apologize for any inconvenience you faced due to the lack of hot water on two different occasions during your stay. We understand that this can be quite frustrating and regret any unpleasantness it may have caused.
Rest assured, we have taken immediate action to resolve the situation, and we´re pleased that you received a partial refund to compensate for the inconvenience. Your comfort and satisfaction are of utmost importance to us, and we´re committed to improving our services and avoid similar situations in the future. We hope you´ll consider giving us another opportunity to provide you with a more seamless and enjoyable stay.
Warm regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Michael,
Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Dan,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
het appartement en het uitzicht boven op het dak bij het zwembad.
afwasmachine het niet deed.
Respuesta del Departamento de Calidad
Dear Eric,
Thank you for choosing our apartment and for sharing your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our apartment and the stunning rooftop pool view.
We apologize for the inconvenience you experienced with the dishwasher. We would like to emphasize that we always strive to address any issues our guests may encounter during their stay. We are pleased to report that we were able to successfully intervene and resolve this issue during your stay.
We appreciate your feedback and hope that you will consider choosing us again in the future. We are committed to providing you with an even more enjoyable stay on your next visit.
Thank you for your trust in us.
Best regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Andreia,
We sincerely thank you for taking the time to recognize our staff´s efforts in your comprehensive review. We´re absolutely delighted to know that our team´s dedicated service made a positive impact on your stay and contributed to your overall experience. Your kind and encouraging feedback serves as an invaluable motivation for us. We remain committed to serving you with excellence and look forward to the opportunity to welcome you back in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Anchit,
We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Trine,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Saida,
Thank you for your feedback. We´re glad to hear that you found our apartment nice and clean. We understand that parking can be a challenge in this area, because it´s one of the main streets in the city, right in front of the Torre del Oro but you´ll be pleased to know that there are some convenient options. You can find free street parking on both Calle Betis and Calle Fortaleza. Additionally, there´s a parking garage just 100 meters away called "Plaza de Cuba" for your convenience.
We hope to have the opportunity to welcome you back in the near future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Querido Luis Fernando,
Gracias por su amable reseña. Estamos encantados de saber que disfrutó de su estancia con nosotros. Su satisfacción es nuestra mayor recompensa, y esperamos tener el placer de recibirle nuevamente en el futuro.
Cordiales saludos,
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Ydalis,
We´re genuinely delighted that our staff left a positive impact on you. Creating a warm and friendly environment is something we deeply value. Knowing that our efforts resonated with you encourages us to continue delivering exceptional service. Thank you for sharing your experience, and we can´t wait to have the pleasure of welcoming you back.
Kind regards.
Quality Department Manager
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Respuesta del Departamento de Calidad
Dear Patricia,
We sincerely apologize for any inconvenience caused by the presence of ants during your stay at Betis. We understand that certain times of the year can bring an increased number of pests, and we regret any discomfort this may have caused you. Seville does indeed experience periods when ants activity is more prevalent due to environmental factors.
Please know that we are committed to addressing this issue promptly and effectively. We have enhanced our pest control efforts to mitigate such situations and provide a more comfortable experience for our guests.
Your feedback is incredibly valuable to us as we continuously strive to improve. We appreciate your understanding of the challenges posed by seasonal variations and hope you might consider staying with us again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Maureen,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Ivo,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Kind regards,
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Marta:
Queremos expresar nuestro sincero agradecimiento por su positiva reseña. Nos llena de satisfacción saber que su experiencia fue satisfactoria y que pudimos contribuir a que tuviera una estancia agradable. Saber que nuestro equipo respondió a sus necesidades con rapidez y eficacia nos llena de alegría. Esperamos tener el placer de recibirla nuevamente en el futuro y seguir siendo parte de sus viajes.
Saludos cordiales,
Departamento de Calidad.
Respuesta del Departamento de Calidad
Querido Javier,
Muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Saludos cordiales.
Jose L.H. Campos
Director de Calidad