Elegante y luminoso apartamento de dos dormitorios ubicado en el corazón de la ciudad de Sevilla, concretamente en Puerta Jerez, con unas perfectas vistas a la Torre del Oro y a escasos minutos de todos los principales monumentos de la ciudad.
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:
• Servicio de restauración cuya carta puede consultar aquí
• Servicio de recepción y custodia de equipajes. 5€ por maleta y día.
• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.
*Posibilidad de limpieza periódica diaria aparte. Consultar precio.
Respuesta del Departamento de Calidad
Dear Sylvie,
Thank you very much for your kind review. We´re thrilled to hear that you found our apartment beautiful and conveniently located for exploring attractions such as the Alcazar, the cathedral, and the Torre del Oro. It´s wonderful to know that you appreciated the convenience of the code-operated door, ensuring hassle free access for all guests. We´re delighted that our team was able to assist you with luggage storage arrangements, and that you found our communication with the host to be excellent throughout your stay. Your satisfaction is our top priority, and we´re pleased that everything met your expectations. Should your travels bring you back to the area, we´d be delighted to welcome you again and ensure another perfect stay.
Respuesta del Departamento de Calidad
Dear Toby,
Thank you for your lovely review. We´re thrilled to hear that you found our location to be perfect for your stay in Sevilla and that everything you needed was right outside your door. We´re delighted that you enjoyed the airy atmosphere of our apartment, especially the European windows. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.
Respuesta del Departamento de Calidad
Dear Matt,
Thank you for your glowing review. We´re thrilled to hear that you found our apartment stunning and perfectly suited for your family. We´re delighted that the amenities provided, such as the baby bath, high chair, and crib, met your needs and added convenience to your stay. Your recommendation means a lot to us. We look forward to hosting you and your family again in the future.
Respuesta del Departamento de Calidad
Dear Jon,
Thank you for your detailed feedback. We´re delighted to hear that you enjoyed the modern and airy ambiance of our recently renovated apartment. It´s fantastic that our communication met your expectations and that you found the location to be perfect, with convenient access to key attractions and amenities. We appreciate your understanding regarding potential noise and are pleased that it didn´t significantly impact your stay thanks to the good soundproofing system. We would be thrilled to welcome you back for another enjoyable visit in the future.
Respuesta del Departamento de Calidad
Dear Magali,
Thank you very much for your thoughtful review. We are truly pleased to hear that you enjoyed the apartment´s comfort, cleanliness, and convenient location. Your feedback is an affirmation of the service we strive to provide. We sincerely look forward to the opportunity to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Elizabeth,
Thank you for your detailed feedback. We´re thrilled to hear that you enjoyed the perfect location, beautiful aesthetic, and appreciated our hosting efforts, including our communication throughout your stay. We sincerely apologize for the inconveniences you experienced. Regarding the thermostat issue, we appreciate your patience and understanding. We´ll look into improving the heating system to ensure better comfort for our guests in the future. As for the sewage smell, we´ll investigate the matter further to see if there´s anything we can do to mitigate it. Additionally, we´ll address the hot water issue promptly to ensure a more comfortable experience for our guests. Despite these challenges, we´re glad to hear that you would still consider staying with us again. We hope to have the opportunity to welcome you back and provide you with an even better experience next time.
Respuesta del Departamento de Calidad
Dear Ruth,
Thank you so much for your glowing review. We´re thrilled to hear that you had a fantastic stay in our apartment and that you wouldn´t hesitate to recommend it. We´re delighted that you found our host extremely attentive with great communication and fantastic local recommendations. It´s wonderful to know that the apartment itself met your expectations, being spacious, well equipped, and perfectly located. We´re glad you enjoyed the nearby restaurants as well. We´re grateful for your kind words and look forward to welcoming you back soon for another wonderful stay.
The maintenance is probably not watched as closely but the issues are resolved by the staff very promptly.
Respuesta del Departamento de Calidad
Dear Kavita,
Thank you for your kind words. We´re delighted to hear that you enjoyed the location of our apartment, as well as the smooth check-in and check-out process. It´s wonderful to know that our staff was extra helpful. We appreciate your feedback regarding maintenance, and we will take it in consideration. We hope to welcome you back soon for another enjoyable stay.
Quality Department.
Respuesta del Departamento de Calidad
Dear Marion,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Nothing
Respuesta del Departamento de Calidad
Dear Elaine,
Thank you for your glowing review. We´re thrilled you found our place stylish and enjoyed its convenient location. It´s wonderful to hear that the apartment met your expectations. We would be honored to host you again in the future.
Quality Department.
location close to downtown Seville and river. Not noisy. Easy to find. Big airy two bedroom apartment.
Respuesta del Departamento de Calidad
Dear Cyril,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Vaz,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial.
Regarding the washing machine, we would like to point out that there is one in the flat and we are sorry if there has been any misunderstanding about it. For future stays, if you have any questions, please contact our team, who will be more than happy to help you with any questions you may have.
We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Anona,
Thank you for your glowing review. We´re thrilled to hear that our home was your very favorite place during your family trip through Spain and Italy. It´s heartening to know that you found it incredibly clean, cozy, and perfectly located. We appreciate your kind words about the owner´s responsiveness, friendliness, and warmth. Your recommendation means the world to us, and we would be honored to welcome you back anytime.
Respuesta del Departamento de Calidad
Dear Francesca,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Jean-Paul,
Thank you so much for your glowing review. We are delighted to hear that you found our accommodation clean, stylish, and centrally located. Ensuring a safe and enjoyable stay for our guests is our top priority, and we are thrilled to have met your expectations. Your kind words mean a lot to us, and we truly appreciate your recommendation. If your travels bring you back to Sevilla, we would be honored to welcome you again.
Respuesta del Departamento de Calidad
Dear Mengyin,
Thank you for your kind words. We´re delighted to hear that you found Genteelhome´s place clean, beautifully designed, and conveniently located. Your recommendation means a lot to us. It was a pleasure hosting you, and we hope to welcome you back for another enjoyable stay in the future.
Respuesta del Departamento de Calidad
Dear Craig,
Thank you immensely for your kind words and glowing review. We are thrilled to hear that our apartment exceeded your expectations and that you found it beautiful and spacious. It´s our goal to provide a seamless experience, and we´re delighted that our communication contributed to a stress free stay. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another wonderful experience in Seville.
Respuesta del Departamento de Calidad
Dear Anvi,
Thank you so much for your glowing review. We are thrilled to hear that our apartment exceeded your expectations, from cleanliness to decor. It´s fantastic that the central location and thoughtful amenities added to your experience. We truly appreciate your kind words about our professionalism and recommendations. We´d be honored to welcome you back anytime, and we look forward to providing another exceptional stay in the future.
Die Wohnung liegt tatsächlich sehr zentral mit div. Restaurants und Tapasbars in unmittelbarer Nähe und ist trotzdem absolut ruhig. Die Schlafzimmer gehen nach hinten und nach vorne gibt es Schallschutzfenster. Die Fotos sind nicht geschönt!,!! Alles ist genau so chic, komfortabel und gepflegt wie man es sieht.
TV-Gerät nur mit spanisch-sprachigen Sendern. Für eine so tolle Wohnung in einer Stadt mit internationalen Gästen hätte ich das nicht erwartet. Gerade dann, wenn man etwas länger bleibt als 3 Tage.
Respuesta del Departamento de Calidad
Dear Linda,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.
Regarding German TV channels, we strive to offer a variety of channels, but the availability may be subject to regional limitations.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future, offering a better experience.
Warm regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Guillaume,
Thank you so much for taking the time to share your feedback on your recent stay. We are delighted to hear that you found our accommodation well-located and pleasant, with adequate amenities. However, we regret the inconvenience you experienced during your stay. Regarding the noise, sometimes Depending on the time of year and the time of day, you may experience a little more noise than usual, we regret that in your case you have experienced this isolated event which is not reflective the standard of tranquillity that we want to offer to our guests, and we will take measures to improve the sound insulation to avoid similar situations in the future. We will also take into account your recommendations on comfort in order to take the necessary actions.
Our goal is to provide a comfortable and enjoyable experience for all our guests, and your insights are invaluable in helping us make necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable and relaxing experience. Thank you once again for choosing our accommodation.
Respuesta del Departamento de Calidad
Dear Jon,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear James,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Amazing location,all the facilities you could require and beautifully appointed
Location, privacy, facilities, quality. Style
Respuesta del Departamento de Calidad
Dear Robert,
Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Estimada Paula,
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirlo en un futuro cercano.
Saludos cordiales,
Departamento de Calidad
Es un precioso departamento tremendamente bien ubicado walking distance de las mejores atracciones de Sevilla, cómodo para 2 parejas con dos baños excelentes
Tuve un pequeño problema de limpieza, en el apartamento, lo resolvieron amablemente
Respuesta del Departamento de Calidad
Estimada Paula,
Gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente estancia en nuestro apartamento. Agradecemos sus comentarios positivos sobre la excelente ubicación y su experiencia general durante su estancia.
Sin embargo, lamentamos sinceramente escuchar sobre el problema de limpieza inicial que encontró a su llegada. Esto es realmente inusual en nuestros apartamentos, y lamentamos profundamente cualquier inconveniente que haya causado. Nos complace saber que nuestro equipo actuó rápidamente para rectificar la situación y que usted fue compensado en consecuencia. Garantizar que nuestros huéspedes tengan una estancia cómoda y agradable es nuestra máxima prioridad, y agradecemos su comprensión en este asunto.
Estamos agradecidos por su valoración y esperamos que, a pesar del problema inicial, haya podido explorar y disfrutar de las atracciones de Sevilla durante su visita. Gracias por elegir nuestro apartamento, y esperamos tener la oportunidad de recibirlo nuevamente en el futuro, brindándole una estancia sin problemas y agradable.
Atentamente,
Departamento de Calidad
Stunning property, immaculate well thought out design in the heart of Seville. Amazing location for exploring Seville couldn’t have asked for more. Comfortable lounge areas and the beds are divine.
N/A
Respuesta del Departamento de Calidad
Dear Samantha,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Roberto,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Kate,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Juliana,
We extend our heartfelt gratitude for your generous review praising our team. It brings us immense joy to know that our staff played a significant role in enhancing your experience during your time with us.
Your words of appreciation will undoubtedly serve as a source of encouragement for our team members who strive to deliver exceptional service. We consider guest satisfaction to be our utmost priority and hearing about the positive impact our staff had on your stay reaffirms our commitment.
Should your travels bring you back this way, we would be honored to welcome you again. Your feedback is truly valuable to us and we eagerly anticipate the opportunity to serve you once more.
Kind regards,
Quality Department
Lovely interior design, location was perfect, facilities were great and very spacious.
Respuesta del Departamento de Calidad
Dear Dan,
Thank you for highlighting the positive aspects of our location in Seville. Being near the main attractions is a key focus for us. We´re pleased that our location enhanced your experience. We look forward to welcoming you back to Seville in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Zofia,
Your positive review has truly brightened our day and reaffirms our dedication to exceptional service. Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards.
Quality Department Manager
Respuesta del Departamento de Calidad
Querida Lara,
Le agradecemos sinceramente por compartir su experiencia tan positiva sobre su estancia en nuestro apartamento. Es un honor para nosotros haber sido parte de su viaje y haber contribuido a que su tiempo en Sevilla fuera memorable.
Nos llena de satisfacción saber que nuestras instalaciones y servicios estuvieron a la altura de sus expectativas y que pudo disfrutar de su estancia plenamente. Su comentario refuerza nuestro compromiso constante con la calidad y la excelencia en el servicio que brindamos a nuestros valiosos huéspedes.
Esperamos tener el privilegio de darle la bienvenida nuevamente en un futuro cercano.
Director de Calidad
Respuesta del Departamento de Calidad
Dear Yana,
Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Ricardo,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Melissa,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Gino,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Evaristo, Nos alegra mucho saber que disfrutaron su estancia en nuestro apartamento. Nos esforzamos constantemente para mejorar la calidad de nuestro alojamiento y servicios, y es realmente reconfortante saber que lo estamos logrando. Esperamos darle la bienvenida de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad