Espectacular apartamento de 3 dormitorios y 3 baños con una ubicación inmejorable, en la Calle Aire, en pleno barrio Santa Cruz.
Al entrar en el apartamento accedemos directamente a un salón-comedor con cocina abierta. Ambas estancias son muy amplias y luminosas gracias a varios ventanales. El salón cuenta con sofá, mesa baja, dos sillas y TV. Junto a este se encuentra una mesa de comedor con sillas con capacidad para 6 comensales. La cocina está integrada con el salón-comedor y está equipada con todo lo necesario.
Ver en el mapa
地理位置非常方便,去教堂王宫古城各个景点都可以步行。最惊喜的是有3个卫生间,再也不用排队洗漱啦!房间布置的很温馨,很适合家庭出游!
热水有点不足,不能太多人同时洗澡。
Respuesta del Departamento de Calidad
Dear Chaoyi,
Thank you for your wonderful review. We are delighted to hear that you enjoyed the apartment´s location, which provided easy access to all the main attractions. It´s great to know that the layout of the apartment, including the three bathrooms, made your stay more comfortable, especially for family travel.
We also appreciate your feedback regarding the hot water. We will review the system to ensure that it meets the needs of all our guests in the future.
Thank you again for choosing to stay with us, and we hope to welcome you back on your next visit to Seville.
Quality Department.
El mejor departamento que fuimos en nuestro viaje. Todo a nuevo. Muy cómodo y lindo. Volveríamos sin dudas.
Está ubicada en un lugar inaccesible en auto en la ciudad vieja. Solo tuvimos que bajar las maletas y caminar un poco.
Respuesta del Departamento de Calidad
Dear Amy,
Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your stay, appreciated the lovely location, and found the beds comfortable. It’s also great to know that the showers and our service made planning activities easy for you. Thank you for choosing us and ee would be happy to welcome you again in the future.
Ubicación, tranquilidad, comodidad
Nada negativo para comentar
La casa está genial
Aparcar lejos.
Ubicación y espacio
Nous n´avons pas réussi à faire fonctionner la télévision dans deux des chambres, une des lumieres de la chambre ne marchait pas, il manquait un rideau sur la baie vitrée qui donne sur le patio, les voisins du dessus laissant la lumière allumée toute la nuit c´était très gênant
Respuesta del Departamento de Calidad
Dear Marie,
We sincerely appreciate you sharing your feedback with us, and we’re glad to hear that you enjoyed the design and location of the apartment. We regret the issues you encountered and thank you for bringing them to our attention. Nonetheless, we will take your comments into account and would like to remind you that our staff is always available to address any issues during your stay, such as with the TV, lights, or curtain. We are committed to improving and ensuring that your next experience is even more enjoyable. We look forward to welcoming you again soon.
Quality Department
Localização fantastica. Apartamento limpo, confortável e moderno.
Respuesta del Departamento de Calidad
Dear Martha,
Thank you for your kind feedback. We are thrilled to hear that you enjoyed the fantastic location and found the apartment clean, comfortable, and modern. It’s always a pleasure to know that our guests have had a positive experience. We look forward to welcoming you again in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Tom,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
The property was very nice and the location was extremely convenient. There was a grocery store very close and many of the locations we wanted to see were within walking distance. The bedrooms and bathrooms were nice although two of the bedrooms were a little small. In general, I would certainly recommend the property.
We like to cook and there were not enough cooking amenities. The basics were there, but if you really like to cook then more amenities are needed. There should at least be a cutting board and a cheese grater. Basic spices would have also been helpful. Tissue in the bathrooms would have been appreciated. Coffee Pods would have been helpful, but we were able to buy some at the store. The keys for the outdoor gates didn´t work that well. Maybe they were new, but they only worked on the outside of the gate not the inside. The wifi code was not the code mentioned on the door sign, however the correct wifi code was listed on the instructions of the QR code provided.
Respuesta del Departamento de Calidad
Dear Angela,
Thank you for sharing your detailed feedback with us. We are delighted to hear that you enjoyed your stay and appreciated the great location, with the convenience of a nearby grocery store and many attractions within walking distance.
We also appreciate your comments regarding the bedrooms and bathrooms, as well as your recommendations for additional cooking amenities. We are continuously striving to improve our guests´ experiences, and your suggestions about including a cutting board, cheese grater, basic spices, and tissues in the bathrooms will certainly be taken into consideration.
We apologize for the issues you encountered with the outdoor gate keys and the Wi-Fi code. Thank you for bringing these matters to our attention; we will ensure that they are addressed promptly.
We are grateful for your recommendation and hope to have the pleasure of welcoming you back in the future for an even better stay.
Quality Department.
Respuesta del Departamento de Calidad
Dear Luke,
Thank you for your kind feedback. We´re thrilled to hear that the apartment´s location, layout, and amenities met your expectations. It´s great that you enjoyed having a bathroom for each room and found the check-in assistance helpful. We appreciate your positive comments and hope to have the pleasure of welcoming you back in the future.
A very comfortable property with 3 good double bedrooms (and 3 bathrooms), a well equipped kitchen and a comfortable lounge area. Everything finished to a modern high standard. Good communications with the hosts and we were met exactly when we had arranged. Apartment is located in the historic centre of Seville and easy walking distance to main attractions as well as lots of bars and restaurants. Highly recommended for a short or extended stay.
Really we have no negative comments to make.
Respuesta del Departamento de Calidad
Dear John,
Thank you very much for your fantastic review. We are delighted to hear that you found the apartment comfortable and well-equipped, with modern finishes and ample space for your needs. It´s great to know that our communication met your expectations and that you appreciated the convenient location in the historic center of Seville.
Your recommendation means a lot to us, and we are thrilled that you had such a positive experience. We hope to have the pleasure of welcoming you back for another stay in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Yi,
Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay and appreciated the convenient location, spacious layout, and decoration of the apartment. It’s great to know that your experience was so positive and that you would recommend it. We hope to have the pleasure of welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear James,
Thank you for your kind feedback. We are delighted to hear that you had an amazing stay and appreciated the cleanliness and modernity of the apartment, as well as its central location. It’s wonderful to know that you found the quiet street to be a bonus, and that Pablo´s assistance met your expectations. We hope to welcome you back on your next visit to Seville.
Respuesta del Departamento de Calidad
Estimado Carlos:
Muchas gracias por su comentario. Nos alegra saber que encontró el departamento excelente y que recibió una atención muy buena. Su satisfacción es muy importante para nosotros. Esperamos tener el placer de recibirle nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Lincoln,
Thank you for your wonderful review. We are delighted to hear that you enjoyed the home and found the location and amenities to be excellent. It’s great to know that Pablo and his team were able to assist you and provide helpful suggestions, including the flamenco show. We would be thrilled to welcome you back if you have the opportunity to visit Sevilla again.
Respuesta del Departamento de Calidad
Dear Nido:
Thank you for taking the time to evaluate your stay with us and for highlighting the advantages of the apartment. We will be pleased to welcome you again in the future.
Quality Department.
La verdad es que todo me gusto, pero lo principal es que es muy espacioso el lugar, sumandole comodidad, limpieza y buena ubicacion.
No hubo nada que no me gustara, igual a las fotos 😊 Perfecto.
Respuesta del Departamento de Calidad
Estimada Liz,
Ante todo, agradecerle por habernos elegido para su estancia en Sevilla y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.
Departamento de Calidad.
La verdad es que todo me gusto, pero lo principal es que es muy espacioso el lugar, sumandole comodidad, limpieza y buena ubicacion.
No hubo nada que no me gustara, igual a las fotos 😊 Perfecto.
Respuesta del Departamento de Calidad
Dear Rebecca,
Thank you very much for your review. We are glad to hear that the location of the flat was perfect for you and that you enjoyed it. We appreciate your kind words and look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Scott,
Thank you for your kind review. We’re delighted to hear that you enjoyed the great location and found the beds and baths new and spotless. Your recommendation means a lot to us. We look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Sophia,
Thank you for your kind review. We are thrilled to hear that you found our accommodation to be the best during your trip to Spain and that you appreciated the excellent location. It’s great to know that you found the apartment to be exactly as described and perfect for your needs. We truly appreciate your recommendation and hope to have the pleasure of hosting you again in the future.
Respuesta del Departamento de Calidad
Dear Zen,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Respuesta del Departamento de Calidad
Dear Jeff,
Thank you for your wonderful review. We are thrilled to hear that our apartment was your favorite during your tour of Italy and Spain. It’s great to know that the three bedrooms and three bathrooms were ideal for your group, and that you found the apartment modern, clean, and comfortable.
We’re also pleased to hear that our team was able to assist with your airport and train station transfers and that you found our location convenient for exploring Seville. It’s fantastic to know that the QR code feature and the nearby grocery store added to your convenience.
Thank you for highly recommending our apartment. We look forward to welcoming you back on your next visit.
Respuesta del Departamento de Calidad
Dear Julia,
Thank you for your kind review. We are thrilled to hear that you found our place incredible and appreciated its convenient location and amenities.
We also appreciate your helpful notes for future travelers. The charming, narrow streets of Sevilla can indeed be a bit tricky with larger bags, and we’re glad you mentioned this for others planning their visit. We strive to make the check-in process as smooth and welcoming as possible and are pleased to know that you valued the personal touch.
Thank you for recommending us, and we hope to have the pleasure of hosting you again in the future.
Respuesta del Departamento de Calidad
Dear Omar,
Thank you for your wonderful review. We are thrilled to hear that you enjoyed your visit to Sevilla and appreciated the historic charm of the alleyways and the vibrant atmosphere. It’s great to know that the location of the flat and the building´s artistic gate enhanced your experience.
We’re glad you found the flat comfortable and suitable for your needs. We look forward to welcoming you back on your next visit to Sevilla.
Respuesta del Departamento de Calidad
Dear Yu,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Respuesta del Departamento de Calidad
Dear Mary,
Thank you for your wonderful review. I´m delighted to hear that you found the apartment clean and conveniently located near many must-see sites. Your high recommendation is greatly appreciated. It was a pleasure hosting you, and I hope to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Elizabeth, your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
lA PUERTA DE REJA DE LA ENTRADA TIENE EL BONBIN AL REVES Y CUANDO SALES TIENES QUE ABRIR DESDE FUERA
Respuesta del Departamento de Calidad
Estimado Victor:
Gracias por compartir sus comentarios y por sus amables palabras sobre su estancia.
Lamentamos los inconvenientes causados por el sistema de la puerta de entrada. Por favor, tenga la seguridad de que estamos trabajando en mejorar nuestro sistema de entrada para asegurar una experiencia más fluida y conveniente para nuestros huéspedes.
Su satisfacción es nuestra prioridad, y apreciamos su comprensión y paciencia mientras realizamos estas mejoras. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro para una experiencia aún mejor.
Departamento de Calidad.
La ubicación
La poca dedicación de los responsables, Para explicar el acceso con vehículo, Y un tv que no funciona, y pusieron excusas para no arreglarlo
Respuesta del Departamento de Calidad
Estimado José Manuel:
Gracias por compartir su experiencia con nosotros. Nos complace saber que nuestra ubicación fue de su agrado. Sin embargo, lamentamos cualquier malentendido que haya podido ocurrir respecto a la comunicación con nuestro personal. Nos esforzamos por proporcionar instrucciones claras y detalladas para el acceso con vehículo y estamos revisando nuestros procedimientos para evitar futuros inconvenientes.
En cuanto al incidente con la televisión, quisiéramos aclarar que el problema estaba relacionado con la sintonización de los canales. Nos alegra que nuestro equipo acudiera a solucionar el incidente tan pronto como recibimos su aviso, y lamentamos si esta situación le causó algún inconveniente.
Agradecemos sus comentarios, ya que nos ayudan a mejorar nuestros servicios. Esperamos tener la oportunidad de recibirle nuevamente en el futuro y ofrecerle una experiencia más satisfactoria.
Departamento de Calidad.
Respuesta del Departamento de Calidad
Estimado Roberto:
Gracias por sus amables palabras. Estamos encantados de que haya disfrutado de nuestra excelente ubicación. Agradecemos sus comentarios y esperamos darle la bienvenida de nuevo pronto.
It was a nice and quiet location that was also close to most of the major attractions of Sevilla. The apartment was beautiful and clean. The property managers were incredibly responsive and friendly. We would definitely stay here again
Respuesta del Departamento de Calidad
Dear Daphne,
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed our beautiful and perfectly located apartment.
It´s wonderful to know that you appreciated the quiet and convenient location, as well as the cleanliness and beauty of the apartment. We are also pleased to hear that our property managers were responsive and friendly, as we strive to provide excellent service to all our guests.
We look forward to the opportunity of welcoming you back on your next visit to Seville. Thank you for choosing to stay with us!
Quality Department.
Quiet street. Room is very clean and spacious. The management team is super supportive.
Nothing, a little bit far from parking garage if you have seniors in the group. The street is very narrow and you can not really drop people off at the property then go for parking.
Respuesta del Departamento de Calidad
Dear Shan,
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and appreciated the quiet street, clean and spacious room, and the support provided by our management team.
We apologize for any inconvenience caused by the parking situation. As our property is located in the heart of the city, it can be challenging to access certain areas due to the prevalence of pedestrian and narrow streets. However, please know that our team is always available to provide pertinent information regarding nearby parking options and the closest areas where you can park your vehicle.
We value your feedback and will use it to improve the experience for all our guests. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.
Quality Department.
Great location.
I would have liked to not have to call before arrival. Fortunately, we had a Spanish speaking driver who called for us. The number was not working and the first number turned out to be an answering service who gave us another number to call.
Respuesta del Departamento de Calidad
Dear Jean,
Thank you for sharing your experience at our centrally located apartment. We´re pleased to hear that you appreciated its great location in a quiet neighborhood.
We apologize for any inconvenience you encountered regarding the check-in process. As we do not have a physical reception, we kindly request guests to contact us in advance to avoid any delays in check-in and key collection. We understand the importance of seamless communication and will take steps to ensure that our contact information is easily accessible and functional for our guests.
We appreciate your understanding and hope that despite this issue, you were able to enjoy your stay with us. It will be our pleasure to serve you again in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Frederic,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Quality Department.
Modern and location great!
Rooms were a bit small.
Respuesta del Departamento de Calidad
Dear Rhidwaan,
Thank you sincerely for your positive feedback and for highlighting our excellent location and modern facilities. Regarding the size of the rooms, we understand that this is a subjective matter and appreciate your observation. We strive to provide comfortable accommodations that cater to a variety of preferences.
Your feedback is invaluable to us as it helps us continuously improve our services. We will take your comments into consideration to assess how we can further enhance our guests´ experience.
We look forward to the opportunity to welcome you back in the future and provide you with another pleasant stay at our establishment.
Quality Department.
Respuesta del Departamento de Calidad
Dear Céline,
Thank you for your wonderful review. We´re delighted to hear that you enjoyed your stay in our beautiful apartment, perfectly located just 5 minutes from the main monuments of Seville in the heart of the Santa Cruz district. We´re thrilled that you found the apartment to be both quiet and comfortable, with its three bathrooms and spacious living area. It´s fantastic to know that you found it ideal for exploring Seville on foot. We truly appreciate your kind words and recommendation. Should your travels bring you back to Seville, we would be honored to host you again.
Respuesta del Departamento de Calidad
Dear Kate,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Respuesta del Departamento de Calidad
Dear Emeline,
We´re delighted that you loved our location and appreciated the cleanliness of our apartment. It is a pleasure to know that you had a pleasant stay. Your feedback means the world to us, and we look forward to hosting you again in the future.
Respuesta del Departamento de Calidad
Estimada Jazmin:
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Respuesta del Departamento de Calidad
Dear Alison,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Respuesta del Departamento de Calidad
Dear Victor,
Thank you so much for your kind words. We´re thrilled to hear that you had a perfect stay in our comfortable and well equipped apartment, conveniently located in the city center near most attractions. It´s wonderful to know that Pablo was able to provide excellent recommendations for outings and was readily available to assist with anything you needed.
Your recommendation means a lot to us, and we truly appreciate your acknowledgment of our hosting and accommodation. We would be delighted to welcome you back anytime.
Beds are very firm, smelly bathrooms.
Respuesta del Departamento de Calidad
Dear Constantijn,
Thank you for sharing your feedback with us. We´re delighted to hear that you enjoyed our great location, as well as the interior design and kitchen equipment. However, we apologize for any inconvenience caused by the firmness of the beds and the odor in the bathrooms. Your comments are valuable to us, and we will address these issues promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.
Quality Department.
Respuesta del Departamento de Calidad
Dear Tingting,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Jennifer,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Política muito estrita no check out sem possibilidade de deixar as malas por algumas horas
Respuesta del Departamento de Calidad
Dear Juliana,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial.
We are very sorry for any inconvenience you may have experienced regarding the possibility to leave your luggage in the flat after check-out. We would like to clarify that, on some occasions, the limitation to do so is due to cleaning and preparation of the flat for future guests. Even so, our customer service team is always available to offer information about the nearest lockers to our guests, so that they can enjoy their last day in the city.
Again, we appreciate your feedback and hope to have the opportunity to welcome you back in the future, offering an even more enjoyable experience.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Tara,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Tessa,
We genuinely appreciate your positive and detailed review, especially your praise for our committed staff. It´s truly heartening to realize that our team´s dedication and service were significant highlights of your stay. Your uplifting feedback serves as a strong motivation for us to keep up the good work, always aiming to create a memorable experience for our guests. We look forward to the pleasure of hosting you again on your next visit.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Estimada Maria Antonia,
Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.
Saludos cordiales,
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Bradley,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Sue,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay.
Thank you for your feedback and we assure you that we will consider your idea about shelving in the showers. We hope that despite this you enjoyed the apartment and city. We hope to have the opportunity to host you again in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Nanouschka,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Marie,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Respuesta del Departamento de Calidad
Dear Thorsten,
Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.
Respuesta del Departamento de Calidad
Dear Elisabeth,
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations.
In regard to your comment abot a view over the city, we make every effort to provide full transparency through the use of photos and detailed descriptions on our website. We sincerely apologize for any misunderstanding that may have arisen in this matter.
It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Kind regards,
Quality Department
Property was clean, modern, comfortable and in a brilliant central location. Great host communication and personal meeting
Only fault was the kitchen lacked a few basics for cooking
Respuesta del Departamento de Calidad
Dear Cris,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment.
Regarding the kitchen utensils, we will immediately check and add what is necessary. We are sorry that we were not informed during your stay, we would have quickly found a solution.
It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department
Nothing, everything was amazing, would come back here and stay again !!!
Respuesta del Departamento de Calidad
Dear Deborah,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
A beautiful, comfortable, well designed, and appointed apartment.
There was nothing to complain about.
Respuesta del Departamento de Calidad
Dear Jennifer,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Ann,
We´re absolutely delighted to know that our team´s dedicated service made a positive impact on your stay and contributed to your overall experience. Your kind and encouraging feedback serves as an invaluable motivation for us. We remain committed to serving you with excellence and look forward to the opportunity to welcome you back in the future.
Kind regards,
Quality Department
Conservacio molt bona i ubicacio
Respuesta del Departamento de Calidad
Dear Joan,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Estaba en el corazón de Sevilla , tenia el encanto de callejear hasta el y el silencio que permite el descanso.
La altura, habría preferido un poco más alto, , por intimidad.
Respuesta del Departamento de Calidad
Estimada Dolores,
Su satisfacción con la ubicación nos llena de alegría. Saber que nuestros huéspedes están contentos con esta parte crucial de su experiencia nos motiva a seguir brindando lo mejor.
Respecto a la altura del apartamento, intentamos siempre ser transparentes con nuestros clientes por lo que puede encontrar las características de nuestros alojamientos en nuestra página web, intentando evitar así, cualquier malentendido respecto a la distribución del apartamento. Le pedimos disculpas por cualquier confusión que haya podido suceder.
Esperamos tener la oportunidad de volver a alojarla en el futuro.
Sasludos cordiales,
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Amanda,
Thank you for your feedback, and we are glad to hear that you had a positive overall experience. We have already reviewed and repaired these inconveniences, ensuring a more seamless experience for future guests.
We´re delighted that you enjoyed the apartment´s location and the convenience of having multiple bedrooms and bathrooms for your family. Our customer service team is dedicated to providing quick and helpful responses to our guests, so we are pleased to hear they were able to assist you during your stay.
Should you return to our city in the future, we´d be more than happy to welcome you back and provide you with an even more enjoyable experience. Thank you for choosing our apartment for your stay.
Kind regards,
Quality Department
Location, cleanliness, space
Kitchen could have been a bit cleaner. Woke up to ants on counter
Respuesta del Departamento de Calidad
Dear Catherine,
We sincerely apologize for any inconvenience caused by the presence of ants during your stay at Aire I. We understand that certain times of the year can bring an increased number of pests, and we regret any discomfort this may have caused you. Seville does indeed experience periods when ants activity is more prevalent due to environmental factors.
Please know that we are committed to addressing this issue promptly and effectively. We have enhanced our pest control efforts to mitigate such situations and provide a more comfortable experience for our guests.
Your feedback is incredibly valuable to us as we continuously strive to improve. We appreciate your understanding of the challenges posed by seasonal variations and hope you might consider staying with us again in the future.
Kind regards,
Quality Department
La propreté des lieux La qualité des équipements
Respuesta del Departamento de Calidad
Dear Arnaud,
Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Harsh,
Being situated near the city´s main points of interest is fundamental to our mission of delivering a memorable stay for our guests. Your feedback encourages us to maintain our commitment to excellent service. Thank you for taking the time to share your thoughts, and we hope to have the pleasure of your company again soon.
Kind regards.
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Pamela,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Paulo,
Thank you for your positive feedback. We´re glad you found the property clean and conveniently located. Thank you again for choosing us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
The property was in a great location very central. 10 minute walk to most tourist attractions and 5 minutes to restaurants and bars. The whole area was very clean and people very helpful
Respuesta del Departamento de Calidad
Dean Maria:
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Jose L.H. Campos
Quality Department Manager
La ubicación es perfecta y el apartamento impecable, limpieza absoluta, un baño por habitación.
Pues no hay nada que no me gustara, todo estuvo perfecto.
Respuesta del Departamento de Calidad
Estimada Miriam:
Gracias por la considerada retroalimentación sobre su reciente estancia. Es increíblemente gratificante escuchar palabras tan amables, que hacen que nuestros esfuerzos valgan la pena. Su satisfacción es nuestro mayor objetivo, y esperamos tener el privilegio de alojarle de nuevo en nuestro apartamento.
Jose L.H. Campos
Director de Calidad
Central location, easy to access to place of attractions and food.
The host should improve the check of equipment in the apartment to ensure they are in working conditions, or give an operation manual for us to operate at ease rather than we have to figure out how to do it.
Respuesta del Departamento de Calidad
Dear Joo,
Thank you for appreciating the comfort and central location of our apartment. We apologize for any inconvenience caused by the equipment and your valuable suggestion to improve checks is noted. Please be aware that operation manuals for all appliances are accessible by scanning the QR code behind the main door. We are truly sorry that despite the compensation, your rating reflects a lesser satisfaction. We assure you that we continuously strive for better service. Your feedback is much appreciated and we thank you for choosing us.
Jose L.H. Campos
Quality Department Manager
very clean, open and airy.
Respuesta del Departamento de Calidad
Dear Christy,
We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Rafael. Deseamos expresar nuestro más profundo agradecimiento por su amable comentario sobre su reciente estadía en nuestro apartamento. Nos complace saber que nuestras instalaciones y servicios fueron de su agrado y que disfrutaron de una experiencia agradable. Valoramos su opinión y nos esforzamos por mejorar constantemente nuestros servicios. Esperamos tener el placer de recibirlos nuevamente en el futuro cercano y ofrecerles una experiencia aún más memorable. Javier S.V. Departamento de Calidad.
Respuesta del Departamento de Calidad
Dear Nicoleta,
Thank you for choosing our apartment for your recent stay. We are delighted that you enjoyed our central location. We take great pride in providing a convenient and accessible setting for our guests. Your satisfaction means the world to us, and we hope to have the pleasure of hosting you again soon. Please don´t hesitate to reach out if there is anything we can do to make your future visits even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Excelente apto, muito bem dividido para três casais. Muito bom os porta toalhas com aquecimento!
Nada em particular. Talvez a presença de muita formiga.
Respuesta del Departamento de Calidad
Dear Fernando,
We extend our sincerest gratitude for selecting our apartment as your accommodation choice. Your oppinion means a lot to us, and we genuinely hope that your stay exceeded your expectations. We would be delighted to have you as our guest once more in the future. Please don´t hesitate to reach out if there is anything we can do to ensure your next visit is even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Comfortable seating for 6 would make it better
Respuesta del Departamento de Calidad
Dear Rhonda,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
The location was fantastic! The apartment is very clean,newly renovated, and well appointed. The bathrooms were also newly renovated but we sometimes ran out of hot water. Our family would definitely recommend to other visitors!
sometimes ran out of hot water and ran out of toilet paper
Respuesta del Departamento de Calidad
Dear Kristy,
We read with great joy how much you have enjoyed your stay at our apartment. Thank you for the praising words towards the location. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Katie,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Rory,
Thank you for taking the time to write such a wonderful and informative review of your recent stay at our apartment. We are delighted to hear that you enjoyed the comfortable and well-equipped accommodation, as well as the convenient location and the helpfulness of our host Paula. We apologize for any inconvenience caused by the tricky lock on the inner gate, but we appreciate your understanding and patience, and we are pleased to let you know that we have taken action to replace it. Your kind words and valuable feedback mean a lot to us, and we look forward to welcoming you back in the future for another enjoyable stay. Thank you for choosing our apartment and for being such wonderful guests.
Jose L.H. Campos
Quality Department Manager
There is no parking spot close to the property, and I don´t know why the booking lists this property as ´parking available´.
Respuesta del Departamento de Calidad
Dear Anita,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location is highly appreciated, and we are glad to know that we contributed to your positive experience. About the availability of the parking, we have arrangements with local public parkings for your convenience. Please accept our apologies for any misunderstanding. Thank you for choosing to stay with us, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
de locatie
Toegansdeur ging moeilijk open
Respuesta del Departamento de Calidad
Dear Antonio,
Thank you very much for staying with us and for sharing your personal experience. Comments like yours help us to understand how our guests enjoy their stays with us and what we can do better.
We hope that we will have the opportunity to welcome you back in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Rachel,
We are thrilled that you have enjoyed your stay with us for your trip to Seville. We are happy that you have enjoyed our services and we sincerely thank you for the recommendation. We look forward to receiving you again in the future.
Jose L.H. Campos
Quality Department Manager
-komplikovany vstup cez 3 dvere,dve na kluc,jedny na kod a tie na kluc sa nie vzdy dali jednoducho otvorit(treba zmenit zamok) -apartman je situovany na prizemi,takze kazde otvorenie dveri nasimi susedmi bolo velmi pocut -byt je v centre, ale doslova v "labyrinte"uliciek, v ktorych sa straca signal pre pouzivanie navigacie
Respuesta del Departamento de Calidad
Dear Petra,
Thank you for your words to the apartment after your stay. We appreciate the kind words as well as the constructive critics. We are glad to comunicarte that we have already replaced the lock and access now to the building has no difficulty.
We hope to have the opportunity to host you again in the near future again.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Miguel:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y del edificio con nosotros. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Estimado Viorel:
Gracias por compartir esta reseña con nosotros. No alegramos de que todo estuviera de 10.
Jose L.H. Campos
Director de Calidad
Todo. El piso es una maravilla. Situación inmejorable, todo nuevo, camas muy cómodas, limpieza por doquier. Fabuloso.
Nada en especial.
Respuesta del Departamento de Calidad
Estimado Miguel Ángel:
Ante todo agradecerle por habernos elegido para su estancia en Sevilla y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Nicolle,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Milind,
Thank you for praising our apartment and for hilighting the hospitality of our staff. We are always happy to know that we achived making your stay a memorable one.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada María:
Estamos encantados de que pudiéramos estar a la altura de sus expectativas para sus vacaciones en Sevilla. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
We thank you for this very kind review of our apartment. We look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Jan,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Claudia, Thank you for sharing your experiences following your recent visit to our apartment. We are happy that we could meet your expectations and make of your holidays and unforgettable experience. Thank you also for highlighting the furniture of the apartment and the hospitality of our staff. We are looking forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Rita,
Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Lorna, Thank you for choosing our apartment for your holiday. We very much look forward to having the opportunity to serve you again in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Maria, muchas gracias por compartir su experiencia con nosotros. Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar las expectativas.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Aquilles, thank you for your valuable feedback and for positive rating.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Steve, thank you very much for making our apartment your choice accomodation during your stay in Seville. we are glad to know that our property met your holiday expectations and hope you will visit us again in not too distant a future.
Aija T.
Quality Department