Lujoso dúplex ubicado en el corazón de una de las zonas más prestigiosas de la ciudad, este lujoso dúplex le invita a experimentar un alojamiento excepcional. Al cruzar su puerta, será recibido por la habitación principal, elegantemente amueblada con una cama de matrimonio de 150x200, complementada por un amplio ventanal que garantiza luminosidad y un generoso armario para su comodidad.
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Dúplex Catedral 301
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Respuesta del Departamento de Calidad
Estimada Sonia,
Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.
Respuesta del Departamento de Calidad
Estimado Toni:
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirlo en un futuro cercano.
We verbleven begin augustus voor 2 weken in de maisonnette. We werden hartelijk welkom geheten door Elvira, die ons leuke tips gaf voor bezienswaardigheden in Granada (o.a. Albaicín!) en ook vertelde waar we onze auto goedkoop konden parkeren. De accommodatie was precies zoals op de foto´s en voldeed volledig aan onze verwachtingen. Mooi, schoon en comfortabel. De jacuzzi was groot genoeg en een mooi pluspunt. Verder lag de accommodatie zeer gunstig, midden in het centrum en op loopafstand van leuke winkelstraten en eetgelegenheden.
In één van de badkamers beneden kwam af en toe een vieze geur, maar dat gebeurde slechts 2 of 3 keer tijdens ons verblijf.
Respuesta del Departamento de Calidad
Dear Ramatu,
Thank you very much for sharing your very detailed and positive experience of your stay in our flat. We are glad to hear that both the location and amenities of the property respected your expectations and that you enjoyed the jacuzzi and our staff´s advice on exploring Granada.
We regret any inconvenience you may have occasionally experienced with the smell in one of the bathrooms. We appreciate you mentioning this, as your feedback allows us to identify areas for improvement. Our team is already reviewing what happened to ensure that situations like this do not happen again in the future.
We thank you again for your kind words and would love the opportunity to welcome you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Estimado Alejandro,
Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros.
Respuesta del Departamento de Calidad
Dear Chrystelle,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Respuesta del Departamento de Calidad
Dear Kate,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Excellent location. Close to everything. Very modern and new
Tiny bathrooms. Living space small especially if using sofa for bed
Respuesta del Departamento de Calidad
Dear Sevan,
Thank you very much for your review. We are glad to hear that you enjoyed your stay, the cleanliness and the central location of our accommodation. We are pleased that you found the location excellent, close to everything, and that you appreciated the modern and new design of the flat.
We sincerely regret that the size of the bathroom and living room did not respect your expectations. We try to be as honest as possible in our descriptions and photos of our flats.
We are very grateful for your feedback and hope that, despite these inconveniences, you enjoyed the flat and that we will have the pleasure of welcoming you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Katie,
Thank you for your kind comments regarding our apartment, its cleanliness, and its location. We are thrilled to hear that you had a comfortable stay with us. It would be our pleasure to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Christopher,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Estimada María:
Le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Respuesta del Departamento de Calidad
Dear Allyson,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Respuesta del Departamento de Calidad
Dear Abigail,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Respuesta del Departamento de Calidad
Dear Josephine,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Quality Department.
Respuesta del Departamento de Calidad
Dear Sarah,
Thank you for taking the time to provide such detailed feedback on your recent stay with us. We are delighted to hear that you and your family enjoyed our prime location, comfortable beds, and the relaxing jacuzzi after your city explorations. It is also wonderful to know that you found our check-in and check-out process convenient and appreciated the professionalism and responsiveness of our hosts.
We sincerely apologize for the inconveniences you experienced during your stay.
Please rest assured that we will address the need for sun-blocking blinds in the upstairs bedroom to ensure a more restful morning for our guests. Additionally, we will investigate and resolve the source of the smell from the bathroom to prevent this from occurring in the future.
We appreciate your understanding and your willingness to recommend our property despite these issues. Your feedback helps us improve, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay.
Respuesta del Departamento de Calidad
Dear Paul,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Respuesta del Departamento de Calidad
Dear Valerie,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
The jacuzzi never heated up despite the fact that we called the technician so we were not able to use it and it was disappointing. One of the showers was smelly
Respuesta del Departamento de Calidad
Dear Antonia,
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our apartment centrally located with a comfortable bed and pleasing decor.
We apologize for the inconvenience you experienced with the jacuzzi not heating up despite our efforts to address the issue promptly. We were informed about the problem at 8:30 PM, which unfortunately made it challenging to arrange immediate assistance. However, we promptly dispatched a technician the following day, who confirmed that the jacuzzi was in perfect working order.
Regarding the issue with the smelly shower, we sincerely apologize for the inconvenience. We wish we had been notified during your stay so that we could have addressed it promptly. Please know that we have a 24-hour team available to resolve any issues that may arise.
We appreciate your valuable feedback and hope that despite these challenges, you were able to enjoy your overall stay with us. we would be grateful for the opportunity to welcome you back in the future and provide you with a more seamless experience.
Quality Department.
Respuesta del Departamento de Calidad
Dear Alan,
thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.
Respuesta del Departamento de Calidad
Estimado Jose,
Muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Respuesta del Departamento de Calidad
Dear Ramya,
Your positive review has truly brightened our day and reaffirms our dedication to exceptional service. Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Respuesta del Departamento de Calidad
Dear Cristoph,
We´re sorry for the inconvenience you faced due to the unpleasant smell during your stay at Catedral 301 in Granada. Ensuring a fresh and inviting environment is important to us, and we deeply regret any discomfort you experienced. We´re actively addressing this issue to prevent its recurrence and to maintain the high standards of cleanliness we hold. Your feedback is appreciated, and we hope to provide you with a more pleasant stay on your next visit.
Respuesta del Departamento de Calidad
Dear Pierre-Antoine,
Thank you for taking the time to share your feedback with us regarding your recent stay in our apartment in the center of Granada. We´re delighted to hear that you found the location convenient and enjoyed the pleasant terrace. We´re also glad to hear that you found our communication satisfactory and that you found the accommodation clean.
We regret to learn that the duplex layout did not entirely meet your expectations. At our company, we strive to be transparent with our guests by providing detailed information about the features and layout of the apartment on our website, this information is available before making any reservation to avoid any confusion regarding it, and so that our guests can make informed decisions.
Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Luis,
Thank you for sharing your positive feedback with us. We´re thrilled to hear that you enjoyed our central location, with convenient access to local attractions and restaurants. It´s wonderful to know that you had a great experience. We look forward to hosting you again in the near future.