Bonito y encantador apartamento ubicado en edificio recién rehabilitado, en pleno centro de Granada con vistas a calle Zacatín, en la zona más comercial e histórica de la ciudad, situación privilegiada cercano a los monumentos más relevantes de la ciudad.
Ver en el mapa
En este alojamiento se realizan servicios propios de la hostelería, concretamente:
• Limpieza de repaso y cambio de ropa de cama, toallas etc., de forma periódica, una por cada 6 noches de estancia (siempre para estancias superiores a 6 noches). Incluida en el precio.
*Posibilidad Limpieza periódica diaria, con precio aparte, a 22€/hora + IVA (mínimo 2 horas).
• Servicio de recepción y custodia de equipajes. Consultar.
• Servicio de Reserva de Transfer Privado (Aeropuerto o Estación). Consultar.
• Servicio de Reserva en algunos parkings públicos. Consultar.
• Servicios de restauración: desayunos, comidas o cenas en el apartamento. Consultar.
Apartamento Zacatín 103
de a
Everything was good
Respuesta del Departamento de Calidad
Dear Ann,
Thank you for your delightful review. We´re thrilled to hear that you found our accommodation great and enjoyed the excellent location. Your feedback is truly appreciated. We look forward to welcoming you back for another wonderful experience in Granada.
Quality Department.
Badkamervloer van 1 badkamer was niet helemaal schoon.
Respuesta del Departamento de Calidad
Dear Emmy,
Thank you for sharing your positive experience with us. We´re thrilled to hear that our central location, close to the Cathedral yet free from noise, added to the enjoyment of your stay. We appreciate your compliments on the amenities, including the spacious shower and comfortable daybed. We apologize for any oversight in cleanliness; your feedback is invaluable, and we´ll ensure it´s addressed promptly to avoid similar situations in the future. We look forward to hosting you again for an even more delightful stay.
Quality Department.
Respuesta del Departamento de Calidad
Dear Monica,
Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you and will be a pleasure welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.
Quality Department.
Respuesta del Departamento de Calidad
Dear Natalie,
Thank you for taking the time to share your experience. We´re thrilled to hear that you found our apartment both lovely and conveniently located. It´s fantastic that everything was within walking distance, adding to the ease and enjoyment of your stay.
We´re especially delighted to know that Fernando´s warm and helpful welcome enhanced your experience. We´ll be sure to pass on your kind words to him; he´s a valuable member of our team.
Your appreciation means the world to us, and we´re grateful for the opportunity to have been a part of making your stay more pleasant. Should your adventures lead you back our way, we´d be delighted to welcome you again.
Respuesta del Departamento de Calidad
Dear Katie,
We sincerely appreciate your feedback and are delighted to hear that you found the location and condition of our property to your liking. We extend our deepest apologies for any inconvenience caused by the delay during check-in. It is our standard to ensure that all accommodations are prepared for our guests´ arrival well in advance, and we are truly sorry this was not your experience. We will take note about it to avoid that this situation happen again in the future. Regarding of communication, it is true that we provide our guests with a phone number they can call or text to make their arrival as easy and pleasant as possible; we regret that this was not your experience and we will work to make the communication in the future more fluent for all our guests.
Regarding the natural lighting in the living room, your comments are invaluable and will be considered as we make future improvements to the space.
We are grateful for your understanding and are pleased that, despite these issues, you still enjoyed your stay. It would be our privilege to welcome you back in the future and provide you with the exceptional service you expect and deserve. Thank you once again for choosing to stay with us.
Respuesta del Departamento de Calidad
Dear Mi young,
Thank you for your kind words, and we appreciate your positive feedback. We´re delighted to hear that our accommodation provided you with a great location for exploring the city and a comfortable place to relax and recharge. We hope to have the pleasure of hosting you again in the future.
Respuesta del Departamento de Calidad
Dear Ricardo,
Thank you so much for your wonderful review. We´re delighted to hear that our location was perfect for your stay, providing easy access to all the attractions and making it convenient to reach La Alhambra. We take great pride in maintaining a clean and comfortable environment for our guests, and we´re thrilled that you found plenty of activities in the area. Your kind words are truly appreciated, and we hope to have the pleasure of hosting you again in the future.
Tal vez las camas podrian ser mas cómodas pero nada grave
Respuesta del Departamento de Calidad
Estimada Jimena,
Le agradecemos su comentario. Nos complace saber que disfrutó de nuestra excelente ubicación y que no experimentó ruido en el apartamento, a pesar de estar en una calle transitada en el corazón de la ciudad. Valoramos su opinión sobre la comodidad de las camas y tomaremos en cuenta sus observaciones para futuras mejoras.
Esperamos que su estancia haya sido en general placentera y que considere volver en el futuro. Sería un placer recibirlo nuevamente y superar sus expectativas.
Atentamente,
Departamento de Calidad
No tenía vistas al exterior
Respuesta del Departamento de Calidad
Estimada Inmaculada:
Gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de la localización de nuestro apartamento, y que la encontró conveniente para su estancia. Lamentamos cualquier confusión respecto a la vista exterior del apartamento. Desde Genteel Home Apartments intentamos ser siempre transparentes con nuestros clientes, por lo que en nuestra página web puede encontrar toda la información detallada de todos nuestros apartamento, así como su distribución en cuanto a ventanas y disposición de la las habitaciones, salón, cocina, entre otros. Con esto queremos evitar cualquier malentendido a la hora de realizar cualquier reserva.
Esperamos que a pesar de este pequeño inconveniente, haya podido disfrutar de su estancia y de nuestra maravillosa ciudad. Será un placer recibirles de nuevo en el futuro.
Departamento de Calidad.
Ubicación.
El sonido de los extractores.
Respuesta del Departamento de Calidad
Estimada Sara, Agradecemos que se haya tomado el tiempo para escribir una reseña. Estamos encantados de conocer su experiencia positiva durante su estancia. Sus comentarios son importantes para ayudarnos a mejorar. Estamos agradecidos por sus comentarios y le aseguramos que abordaremos sus preocupaciones.
Departamento de Calidad
Respuesta del Departamento de Calidad
Estimada Florencia, Apreciamos profundamente el tiempo que se tomó para escribir esta crítica positiva. Sus percepciones y satisfacción significan mucho para nosotros. Estamos constantemente luchando por la excelencia en hospitalidad, y sus comentarios nos alientan. Esperamos con ansias su próxima visita.
Departamento de Calidad
Respuesta del Departamento de Calidad
Estimada Natividad,
Gracias por compartir su amable comentario sobre su reciente estancia con nosotros. Saber que la ubicación, el apartamento y nuestro amable personal estuvieron a la altura nos hacer seguir trabajando y esforzándonos en ofrecer el mejor se los servicios. Esperamos volver a verle pronto en su vuelta Granada.
Respuesta del Departamento de Calidad
Dear Alison. We extend our sincerest gratitude for selecting our apartment as your accommodation choice. Your oppinion means a lot to us, and we genuinely hope that your stay exceeded your expectations. We would be delighted to have you as our guest once more in the future. Please don´t hesitate to reach out if there is anything we can do to ensure your next visit is even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Anjali,
We would like to express our heartfelt gratitude for selecting our apartment as your accommodation choice. We are truly sorry for any inconvenience you encountered during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret falling short of your expectations. We sincerely hope that you will give us another chance to serve you, and we promise to make every effort to exceed your expectations on your next visit.
Respuesta del Departamento de Calidad
Dear Devain,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Respuesta del Departamento de Calidad
Dear Laura,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Respuesta del Departamento de Calidad
Dear Richard Cressey-Jones,
We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Respuesta del Departamento de Calidad
Dear Marisol Santina,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
very small and high windows, not bright enough
Respuesta del Departamento de Calidad
Dear Sevdalina,
Thank you for your review and highlighting areas where we need to improve. We deeply regret any inconvenience caused during your stay. Your comments are invaluable and help us enhance our guest experience. We´re grateful for your feedback and commitment to helping us improve. and lastly, we are also glad you enjoyed the location of our apartment and look forward to the opportunity to make your next stay more enjoyable.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Samar,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Roxanne,
we´re thrilled to read your positive review of our apartment. Thank you for highlighting the cleanliness, comfort, and exceptional service we provide. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the near future.
Jose L.H. Campos
Quality Department Manager
Una ubicación excelente. El apartamento tiene todos los servicios, no echas en falta nada, electrodomésticos, ropa de cama, menaje...
Es un apartamento poco luminoso, está encajado en un edificio entre dos patios interiores, tiene las ventanas muy altas, cadi dando con el techo y resulta un poco oscuro.
Respuesta del Departamento de Calidad
Estimado Abellán:
Le agradecemos sinceramente por su positiva reseña de su estancia en nuestro apartamento en Granada.
Por otra parte, lamentamos que la iluminación no fuera del todo de su agrado.
Esperamos tener el placer de darle la bienvenida de nuevo en un futuro cercano.
Jose L.H. Campos
Director de Calidad
Perfecte lokatie midden in het centrum met alles op loopafstand. Viendelijk en behulpzaam ontvangst. ook nog uitrij kaarten voor de parkeergarage tegen een gereduceerde prijs geregeld. Schoon en ondanks dat het midden in het centrum was erg stil
het tweepersoons bed was wat smal maar lag verder prima
Respuesta del Departamento de Calidad
Dear Gerben,
We are honoured to receive your positive feedback about your stay at our apartment in Granada. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Karen,
We would like to express our sincere gratitude for your taking the time to share your positive experience at our apartment in Granada. Your kind words are highly appreciated and it is a pleasure to know that our property exceeded your expectations. We hope to have the honour of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Christophe,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Daniela:
Le agradecemos por elegir nuestro apartamento y por remarcar la cercanía a los principales monumentos de la ciudad. Esperamos poder tener la oportunidad de volver a recibirle de nuevo pronto.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Louise,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Granada. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
great all around, clean, new, well stocked
property manager was great and helpful but without Wi-Fi we had to wait for her to meet us at the property there needs to be an email system to give a door code so we don’t wait outside
Respuesta del Departamento de Calidad
Dear Nancy,
Thank you for taking the time to write a review about your stay. We are sorry to read that you had to wait to get inside of the property. We offer face-to-face check-ins. For this reason, we get in touch with our guests by any possible way to agree a meeting time at the property. Nevertheless, we are happy that your stay was perfect once you were in. We hope to have the opportunity to host you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Gustavo:
Le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Yi Chun Lu,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice apartment when visiting the area. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Carolina,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Monika,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Granada. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Que compraramos los tikes del autobús y la máquina expendedoras no nos dieran lis tikes que compramos ,llamamos al teléfono para la reclamación y en se teléfono no respomdiamos nadie ,pero nos montamos en autobús y el chófer nos dijo que sin el tike no podíamos pasar.la primera vez que nos aburrido tal cosa. Después lo hemos pasado muy bien y del apartamento muy cómodo
Respuesta del Departamento de Calidad
Estimado Ángel:
Muchas gracias por su reseña sobre su estancia. Es un placer leer que disfrutara de su estancia. Lamentamos el incidente con el autobús, aunque por otra parte nos alegramos de que todo lo que tuvo que ver con nosotros y con el apartamento estuviera en orden.
Jose L.H. Campos
Director de Calidad
a localização e o apartamento são ótimos.
embora seja um apartamento paracari seis pessoas não tem como todos tomarem banho em sequência. ficamos em banho na primeira noite pois não nos avisaram e na segunda pessoa já acabou a água quente. O atendimento da equipe pelo whats e muito lento e tem horário marcado. muitas vezes fiquei sem resposta, mais de uma pesso atende o whats do apartamento.
Respuesta del Departamento de Calidad
Dear Charak,
Thank you for choosing us and for writing this review. It seems that some aspects of your stay were not up to our usual standards. Please accept our most sincere apologies for the inconveniences that you describe. We hope you will give us the opportunity to show you our real level of hospitality in a future stay to recover your trust in us.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Elisabeth,
We are delighted to read that you enjoyed the apartment and your stay in Granada. We agree that the unbeatable location comes in handy to visit all the monuments of the city.
We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Hyunwoo Kwak,
Thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preferred apartment.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Alba:
Muchas gracias por sus maravillosos comentarios, estamos encantados de que disfrutara de su estancia entre nosotros. También estamos muy contentos de leer que considera que nuestro equipo de recepción es eficiente, servicial y verdaderamente amable en todo momento. Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Estimado Mo:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento con nosotros. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Yeonwoo,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We certainly agree that the unbeatable location of the apartment makes it easy to walk the city while not being disturbed by noises at night. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada María de los Ángeles:
Muchas gracias por escribir esta gran reseña y por recalcar la atención de Elvira. Nos alegramos enormemente de que su estancia en Granada estuviera a la altura de sus expectativas.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Fabienne,
We are delighted to know that your stay with us was a pleasant one. We honestly hope you will stay with us again on your next trip to Granada.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Smauel,
Thank you for this wonderful review of our apartment and of your stay. We are very happy that you enjoyed every aspect of it. Thank you as well for the recommendation. We look forward to welcoming you back again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado David:
Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por el personal. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
El aire acondicionado no funciona Como debería,, modo verano.... No se puede cambiar a invierno
Respuesta del Departamento de Calidad
Estimado José Ignacio:
Agradecemos sus comentarios después de su reciente visita. Dado que siempre tratamos de mejorar, sus comentarios son cruciales para nuestro éxito futuro. Quisiera tomar la oportunidad para animarle a hacernos saber en futuras reservas si algún aspecto de su estancia es susceptible a mejor; nuestro personal estará encantado de ayudarle.
Apreciamos el tiempo que tomó para compartir sus preocupaciones, esperamos que nos de la oportunidad de ofrecerle un mejor servicio en un futuro.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Rocío:
Estamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos cuando visita la zona. Esperamos poder darle la bienvenida de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Chris, Firstly we would like to thank you for choosing our apartment for your holidays and for the review you shared, all of your kind words about your stay with us are great to hear. We are very happy that you liked Granada and its people. We will be delighted to welcome you again any time you decide to visit us.
The location in the middle of the souk. Small portions of dish detergent/coffee/washing machine. The sofa corner of the 5th person that was not in the passage. The 2 bathrooms. The discounted price on the nearby car parks.
Mattress in the master bedroom too soft. The clarity for the reservation of the parking. The complicated booking on booking where I took a long time to understand that the different prices corresponded to different apartments.
Respuesta del Departamento de Calidad
Dear Hélène,
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Ian, thank you very much for your kind feedback. It was a pleasure to assist you during your stay in Seville, and we really hope to meet you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for taking the time to review your stay with us. We appologies for the imperfections in our services you describe in your comments, and we sincerely thank you for informing us immediately, so we could correct the situation.
We look forward to having the opportunity to serve you again in the future and exceed your expectations.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Daniel, thank you very much for your review. We are glad to know that you enjoyed the comfort of our apartment and hope you will visit us again in not too distant a future.
Aija T.
Quality Department
Location was excellent, and it wasn’t noisy at night. Clean and modern apartment. Had everything that we needed, they thought of all the details.
it was the best of 7 properties in our trip.
el aire acondicionado es muy potente en el cuarto pequeño, para estar a gusto ahí los demás pasan calor. seguro es cosa de un pequeño ajuste. pero todo muuuy bien.
Respuesta del Departamento de Calidad
Estimada Maria Eugenia, apreciamos el tiempo que ha dedicado en compartir su opinión y comentarios constructivo, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros. Nuestro objetivo es alcanzar la máxima satisfacción de nuestros huéspedes y estamos encantados de escuchar que disfrutaron de sus vacaciones en nuestro apartamento.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Leslie, we are delighted to hear that your holiday was an enjoyable one and you had a comfortable stay in our apartment.
It was a pleasure to assist you and it would be a pleasure to welcome you back anytime you plan a visit to Granada.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Daniela, thank you very much for your feedback. We are glad to know that you had a comfortable stay with us and we appreciate your kind recommendation to our future guests.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Aron, thank you very much for making our apartment your choice accommodation in Granada.
We highly appreciate your feedback and your time to share the highlights of your stay. We would love for you to come back and enjoy more unforgettable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Estimada Candice, gracias por sus comentarios, es muy importante para nosotros conocer la opinión de nuestros huéspedes.
Nos alegra saber que disfrutó tanto de su experiencia en nuestro apartamento. Nuestro equipo trabaja mucho para crear experiencias únicas y dar la mejor atención, por lo que, es un orgullo saber que lo estamos consiguiendo.
Esperamos volver a verle pronto.
Aija T.
Quality Department
un piccolo dettaglio era la poca luce che entrava dalle finestre ma dovuta al fatto che è circondato da palazzi
Respuesta del Departamento de Calidad
Dear Paola, thank you very much for sharing your personal experience in our apartment, we are delighted that you enjoyed your stay and we hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
la ubicación
si vas en coche lo tienes más complicado aparcar por el centro. no tienen parking privado
Respuesta del Departamento de Calidad
Estimada Leslie, gracias por elegir nuestro apartamento y por sus comentarios constructivos. Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Thank you very much for taking the time to share the highlights of your stay with us. We appreciate your feedback and hope to meet you soon again.
Aija T.
Quality Department
No hi ha aparcament a la zona
Respuesta del Departamento de Calidad
Dear Glòria, thank you very much for your feedback. We higly appreciate your positive comments regarding the service you received, the excellent location and cleanliness of the apartment.
As it is mentioned in the description of the property, it does not have a private parking, but our team always helps the guests to find the best parking options in the area.
We hope to meet you in near future again.
Aija Teilane,
Quality Department
Respuesta del Departamento de Calidad
Dear Rosella, thank you very much for choocing our apartment. We are thrilled you enjoyed your stay with us and we look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
Check in demasiado pronto
lo mejor la ubicación, en el centro de Granada. El alojamiento está nuevo, y tiene todo lo necesario para pasar unos días, desde secador a pastillas de lavadora y lavavajillas. Está todo limpio y nuevo y la estancia hace que sea mejor. A pesar de estar en el centro no se oye ningún ruido de fuera. Lo recomiendo para ir de turismo y pasar unos días en Granada.
Creo q no hay nada que pueda calificar como malo
El sofá cama
(- ) Tener que irnos
Super location, few steps from cathedral, in the heart of old bazar. Clean, nice smell, recent renovated. Lovely host. Close to bus stations to visit Alhambra, many other turistic objectives.
Heater didn´t work, we all got cold in the first day, but our host fixed this issue very prompt, came with 2 electric radiators. Boiler tank with 80 litres for 5 want enough for 5, we had to wait a long time for it to warm up, so we had to organize ourselves carefully to benefit to shower. Undersized electrical installation. Considering its an old building, historical, is understandable.
Respuesta del Departamento de Calidad
Thank you very much for your feedback regarding your stay. We highly appreciate your comments and they help us to improve our services.
We are sorry for the technical problems you experienced during your stay, and we are thank ful for your kind comments regarding our team efforts to find the solutions as soon as possible to make sure you have a comfortable stay.
We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija Teilane
Quality Department
La situación, ideal, junto a la Catedral y de la Plaza Bib-Rambla. La dotación del apartamento es magnífica, lavavajillas, frigo, microondas, lavadora, horno, plancha... y todo el menaje necesario. Faltan servilletas, es lo único... Distribución muy buena. Bien aislado, a pesar de ser pleno centro. Todo el apartamento está nuevo y muy limpio.
La recogida de la llave.. Nos tuvieron más de media hora esperando en la calle sin avisar de que llegarían con ese retraso. Deben revisar las smart TV ya que no pudimos conecta a la red para acceder a internet ni plataformas como Netflix.
La ubicación.
Fallaba la calefacción, pero nos dejaron algunos radiadores.
Positivo: Que era nueva, la limpieza y claramente la ubicación.
Negativo: Que el agua caliente se acabara tan rápido y tuviéramos que esperar mucho para ducharnos.
Lo limpio y nuevo del apartamento y la ubicación.
Todo. El apartamento muy limpio y espacioso y ubicado en pleno centro. Ideal para moverse andando a todas partes.
Respuesta del Departamento de Calidad
En primer lugar, nos gustaría agradecerle su comentario elogiando su visita y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.
Estamos encantados de que haya disfrutado de su estancia entre nosotros. Esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad