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Dúplex
Mesones Terrace III

Granada · Centro

9,4 (84 valoraciones)


1-5
Personas

2
Dormitorios

1
Baño

90 m2
Superficie

Sobre el alojamiento

Se trata de un precioso dúplex de dos dormitorios y un baño, con terraza privada, ubicado en un edificio histórico del centro de Granada, que ha sido completamente restaurado, respetando los elementos arquitectónicos de la fachada.

Al entrar al apartamento accedemos directamente al salón, decorado con mobiliario de calidad y que cuenta con sofá-cama doble de 1,50 cm, mesa auxiliar, sillas y Smart TV de 50 pulgadas. La cocina está abierta al salón y tiene todos los utensilios necesarios para hacer más cómoda su estancia. Junto a la cocina hay una mesa de comedor con capacidad para 4 comensales. Esta estancia es muy luminosa debido a que cuenta con 3 balcones con vistas a la Calle Mesones y a la Placeta de Santo Cristo.

Junto al salón encontramos el primer dormitorio, muy amplio y luminoso gracias a dos balcones que dan a la Calle Mesones y Caldereros. Cuenta con cama de matrimonio de 1,60 x 2 m y un gran armario empotrado.

A continuación del dormitorio, y con acceso desde el salón, se encuentra el cuarto de baño, amplio y con plato de ducha. También cuenta con luz natural gracias a un balcón que da a la Calle Caldereros.

Subiendo las escaleras, encontramos de frente la terraza privada del apartamento, que cuenta con mobiliario exterior con zona de sillones y zona de comedor.

Justo al lado de la terraza se encuentra el segundo dormitorio, también con cama de matrimonio de 1,60 x 2 m. Es muy luminoso al tener dos ventanas que dan a la terraza.

El apartamento cuenta con aire acondicionado tanto en los dormitorios como en el salón. Además, a pesar de ser completamente exterior, los cierres de los balcones son dobles, garantizando el descanso.

Al tratarse de un edificio histórico no cuenta con ascensor.

La zona del apartamento es perfecta para conocer la ciudad a pie, al encontrarse en pleno centro de Granada, a solo unos pasos de los principales atractivos turísticos de la ciudad. Además, la zona cuenta con numerosos comercios, restaurantes y bares de tapas donde disfrutar de la auténtica gastronomía andaluza.

Aire acondicionado Split
Calefacción Split
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas No permitidas
Cuna Disponible
Terraza Privada
Planta 3ª Planta
Ascensor No disponible
Sofá-cama Capacidad 1 persona
Fibra óptica Gratis
Balcón Con vistas al exterior
Televisión Smart TV
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h
> Este alojamiento no permite mascotas.

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.


> VUT/GR/06943
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Código descuento
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:




• Servicio de recepción y custodia de equipajes. De 11:00h a 21:00h. Incluido en el precio.


• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.


*Posibilidad de limpieza periódica diaria aparte. Consultar precio.


Valoración de la propiedad

9,4 (84 Valoraciones)

Ubicación
9,9
Calidad
9,3
Limpieza
9,5
Personal
9,4
Instalaciones
9,5
Recomendación
9,5

Nos interesa tu opinión


Opiniones de nuestros clientes

Oliver Neumann10
MAY 2024
Very nice airbnb right on the city center!
Respuesta del Departamento de Calidad

Dear Oliver,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Maria Luisa Pla Femeni7,5
MAR 2024
La ubicación
Un sofá cama estropeado para un matrimonio en el que no pudieron dormir las 3 noches
Respuesta del Departamento de Calidad

Estimada María:

agradecemos sinceramente sus comentarios positivos sobre la ubicación. Lamentamos mucho escuchar que el sofá cama no cumplió con sus expectativas en términos de comodidad.

Tomamos en cuenta su retroalimentación y la pasaremos al equipo correspondiente para revisar esta situación y buscar maneras de mejorar.

Departamento de Calidad.

manuela bozzolan9
MAR 2024
Posizione centrale
Appartamento confortevole e ben arredato
Respuesta del Departamento de Calidad

Dear Manuela,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.

Quality Department

Melanie Renteria10
MAR 2024
The location is perfect. It is close to a metro stop and a lot of restaurants, bars, and stores. It is a small place but was perfect for the four of us.
Respuesta del Departamento de Calidad

Dear Melanie,
The strategic location is indeed a significant aspect of our guest experience, and it brings us great satisfaction to know that it played a role in enhancing your stay.
Your choice to stay with us and your generosity in sharing your experience mean a lot. We look forward to the privilege of welcoming you back in the near future.

Eller Letha9
FEB 2024
Great place to stay, comfortable, super location, awesome terrace!
Great place to stay in an excellent central location. Comfortable with everything needed for a lovely stay. Terrace was lovely.
No elevator, 50 spiral marble stairs to the flat plus more stairs inside to reach second bedroom (no bathroom upstairs) and terrace. If you’re in good shape- no problem!
Respuesta del Departamento de Calidad

Dear Eller,

Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and found our location excellent, the apartment comfortable, and the terrace lovely. We apologize for any inconvenience caused by the lack of an elevator in our building. Due to regulations aimed at preserving the historical architecture, the installation of elevators is not permitted in our building. This limitation is clearly stated in the apartment´s features on our website to ensure transparency for our guests when making their reservation. We appreciate your understanding and note that many guests appreciate the historic charm and unique character of our building. Thank you once again for choosing to stay with us, and we hope to welcome you back in the future.

Quality Department.

Fahad Parekh10
FEB 2024
reat location and the apartment was clean and tidy. There was a bit of noise outside at night, but that isnt something that is in the control of the owner. Also, keep in mind there is no elevator so you will have to carry your bags upstairs 3 very narrow floors. Wasnt a big issue for us. Overall, i really enjoyed the location and the space.
Respuesta del Departamento de Calidad

Dear Fahad,

Thank you for sharing your feedback with us. We´re glad to hear that you found the location convenient and the apartment clean and tidy. Regarding the noise, we want to highlight that it´s typically unusual and may vary depending on the time of year or specific festivities in the area. While we apologize for any disturbance you experienced, please rest assured that it´s not a regular occurrence. We appreciate your understanding and hope that this didn´t detract too much from your overall enjoyment. Should you choose to stay with us again, we´ll do our best to ensure a quieter experience. Thank you once again for your valuable feedback.

Tanja Myry10
FEB 2024
Very beautiful apartment and right in the city center. Great communication 👍🏻 We especially liked the rooftop terrace. Would book again if in Granada!
Respuesta del Departamento de Calidad

Dear Tanja,

Thank you very much for your kind words. We´re delighted to hear that you found our apartment beautiful and enjoyed its central location. It´s wonderful to know that you appreciated our communication efforts, and we´re thrilled that you especially enjoyed the rooftop terrace. Your feedback is greatly appreciated, and we would be honored to host you again if you find yourself in Granada in the future.

carla copado9
ENE 2024
No ha dejado ningún comentario.

Javi Lopez Guerrero10
ENE 2024
Buen apartamento para pasar unos días en pareja o con amigos
Respuesta del Departamento de Calidad

Estimado Javi:

Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.

Soumia Wirane8
DIC 2023
L´appartement est décoré avec goût, spacieux et lumineux. La literie des chambres est top ! Une grande salle de bain ! Mais le plus c´est la terrasse sur le toit ! ! Magnifique ! Et l´emplacement en hyper centre nous a permis de faire tout a pied.
Le seul petit bémol, car nous étions 6 donc obligés de s´en servir, c´est le canapé lit. Il n´est pas du tout mais du tout confortable même pour une nuit. Si vous tenez à votre dos.
Respuesta del Departamento de Calidad

Dear Soumia,

Thank you for your kind words about our tastefully decorated and spacious apartment. We´re thrilled to hear you enjoyed the top quality bedding, great bathroom, and especially the beautiful rooftop terrace. It´s wonderful that our central location facilitated your exploration on foot. We appreciate your feedback about the sofa bed and apologize for any discomfort. Your input is valuable, and although the perception regarding the comfort of beds and sofa may vary from one person to another, we will review and take the necessary actions to ensure the comfort of our guests. We hope overall it was a pleasant stay, and we´d be honored to welcome you back for an even more comfortable experience.

Quality Department.

Aida Oses Besora8
DIC 2023
Location, decoration and comfort
We didn´t know too much about how the heaters worked
Respuesta del Departamento de Calidad

Dear Aida,

Thank you for sharing your positive thoughts on our location, decoration, and comfort. We´re delighted to hear you enjoyed these aspects of your stay. Regarding the heaters, we apologize for any confusion. We would have loved to have had information about this issue during your stay to have assisted you with anything you needed. We´ll ensure clearer instructions are provided to future guests. Your feedback is valuable, and we appreciate your understanding. We hope to welcome you back for another enjoyable experience.

Quality Department.

Júlia Romero Mariné9
DIC 2023
No ha dejado ningún comentario.

Natalia Marín8
NOV 2023
Apartamento céntrico, perfecto para salir por Granada. Es tal y como se muestra en el anuncio ☺️
Respuesta del Departamento de Calidad

Estimada Natalia:

Nos complace saber que encontró nuestro apartamento tal y como mostramos en nuestro anuncio, y que además, su ubicación le pareció perfecta para explorar y conocer la ciudad. Es un placer recibir a clientes como usted, y esperamos darle la bienvenida de nuevo en el futuro.

Heather Weiner10
NOV 2023
Amazing location in one of the oldest neighborhoods with hundreds of restaurants, shops, sights. Cute cafe right downstairs, walking distance to so many things. We used the clothes washer and dried them outside on the lovely deck with no issues. Bed was comfy and room was dark, you will hear people outside at all hours because you’re in the centro. It didn’t bother us at all. Oh and the big, clean bathroom was really nice. There is a steep circular stairwell to get to the 3rd floor, but if you pack lighter than we did, you should be ok. Our only suggestion is more information on finding the place, there are no numbers on the entry. Host was there waiting for us, very nice.
Respuesta del Departamento de Calidad

Dear Heather,

Thank you for your detailed and positive review. We´re thrilled you loved our amazing location and the convenience of the neighborhood. It´s great to hear that the amenities, including the clothes washer and deck, enhanced your stay. We appreciate your understanding about the central location and are glad it didn´t affect your overall experience. Your suggestion about providing more information on finding the place is noted, and we´ll work on improving directions. We´re delighted the host´s warm welcome made a positive impression. We look forward to hosting you again soon.

Bart LaCount8
OCT 2023
Overall good stay for our family of 4 in Granada at Roberto´s place. We really enjoyed the location, felt very central to everything. Rooftop terrace was also great. Only real downside for us was the noise from the street at night / in the morning. It was quite loud, and even with all windows/shades shut and white noise apps blasting we still were woken up every night from noise. LOCATION (5/5 stars): Great location, right by the Cathedral and close to all the great areas/spots. We could walk everywhere. APARTMENT (4/5 stars): The terrace is beautiful, just as shown in the pictures. Inside the apartment is nice. It´s not huge, but well organized and has everything you need. We did not cook in the kitchen so cannot comment on that but seemed to be well outfiitted. Note there is not a lift so have to carry bags up to 3rd floor in a tight spiral staircase. HOST (5/5 stars): Host was very easy to communicate with. Check in and check out were very easy.
Respuesta del Departamento de Calidad

Dear Bart,

Thank you for taking the time to share your experience of your recent stay with us. We´re delighted to hear that the location and the rooftop terrace added to your overall experience.

We apologize for the disturbance caused by street noise during your stay. Being situated in the heart of the city, this can occasionally bring some noise, especially during the day. Your feedback is valuable, and we´ll explore additional measures to address and minimize this issue for our guests in the future.

We´re glad you found the location convenient and enjoyed the central access to key areas. It´s wonderful to hear that the apartment met your expectations and that the terrace was as beautiful as depicted.

Thank you for your compliments about the communication and the ease of check-in and check-out. Your feedback motivates us to continue providing seamless experiences for our guests.

We truly appreciate your insights and hope to have the opportunity to welcome you back for an even more enjoyable stay.

Tahirah Nasir10
OCT 2023
We really enjoyed our stay at the apartment. Location was unbeatable! Very central to everything in Granada - walkable to shops, restaurants, Albaicin neighbourhood, train station, bus stop to Alhambra.. the list goes on! Comfortable beds with clean linen/towels and a fully equipped kitchen. One thing to be mindful of would be that the apartment is on the third floor with no lift. There is also another staircase in the apartment that leads up to the second bedroom and a door outside to the terrace. We did have a few issues and some misunderstandings however everything was quickly resolved by the host (which we very appreciative of). Overall, a great place for a short getaway!
Respuesta del Departamento de Calidad

Dear Tahira,

Thank you for your kind review. We´re delighted to hear that you enjoyed your stay in the apartment. We are glad to know you found the location unbeatable, making it easy to access all that Granada has to offer. We´re also pleased to know that you found the beds comfortable with clean bedding and towels, and that the kitchen was fully equipped to meet your needs.

Regarding the elevator, due to our location on the city centre, it´s important to mention that in some buildings with historical value, the installation of elevators may be prohibited due to the importance of preserving their architecture and cultural heritage. On the other hand, our aim is always to be transparent with our clients that is the reason why the pictures and characteristics of the building can be consulted on our website where you will find information about the structure of the flat to prevent any misunderstanding regarding the stairs or layout of it. We regret any misunderstanding in this regard.

We also value your mention of some initial issues and misunderstandings, and we´re glad to hear that our host promptly resolved them to your satisfaction. Our aim is to provide a fantastic experience, and we´re always here to help.

Thank you for choosing our apartment for your short getaway, and we hope to welcome you back in the future.

Boeun kim8
OCT 2023
모든 시설이 청결하고 좋았다. 사진과 똑같음. 아늑하고 가족여행자라면 아주 좋은 프라이빗 숙소
엘리베이터. 장기간 여행중이라 대형 짐가방이 3개나 되는데 꼭대기까지 들고 올라가느라 힘듬. 하지만 이 단점을 다 이겨낼 좋은 시설임.
Respuesta del Departamento de Calidad

Dear Boeun,

Thank you for taking the time to leave such a positive review. We´re delighted to hear that you found our facilities clean and well-maintained, matching the photos, and offering a cozy and comfortable private space for family travelers.

We understand the challenge of carrying large luggage, and we appreciate your understanding, due to our location on the city centre, it´s important to mention that in some buildings with significant historical value, the installation of elevators may be prohibited due to the importance of preserving their architecture and cultural heritage. We´re pleased to know that you found our facility to be accommodating despite this limitation.

Your feedback is greatly appreciated, and we hope you enjoy the rest of your long trip. Should your travels bring you back to our area, we´d be honored to host you again. Thank you for choosing our accommodations.

Quality Department.

Manuel Hahn10
SEP 2023
Perfect location in the middle of the centre! Very nice appartment and a great roof top terasse. Also a warm welcome from Elvira and she sent us best tipps for visit Granada. Thank you all and we really recomend it!
A bit noisy in night but this is Granada. All people are in the streets...
Respuesta del Departamento de Calidad

Dear Manuel,

Thank you so much for your wonderful review. We´re delighted to hear that you enjoyed the perfect central location of our apartment and that you made the most of our rooftop terrace. Elvira is a valued member of our team, and we´re glad she could provide you with helpful tips to enhance your visit to Granada.

We understand that Granada can be a lively city at night, and we appreciate your understanding about the noise. It´s indeed the charm of the city with people enjoying the vibrant streets. Nevertheless, we will take note of this and take action to prevent noise becoming a problem for future customers.

Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

Quality Department.

Lorenza Villava Alberú9
SEP 2023
Muy cómodo, limpio, en un edificio hermoso. La terraza-azotea un plus. El baño muy amplio. Me encantó que la cama principal era queen size.
Por las noches, emana un olor de las coladeras del baño. (Recomendamos taparlas por la noche y cerrar la puerta.) El ruido del restaurante de abajo, se escucha en la habitación principal. (Solucionado con tapones de oídos.)
Respuesta del Departamento de Calidad

Estimada Lorenza,

Le agradecemos su comentario resaltando la limpieza y comodidad de nuestro apartamento. Saber que encontró la terraza como un plus para el disfrute de su estancia, y que en general las instalaciones del apartamento fueron de su agrado nos alegra enormemente.

Por otro lado, lamentamos cualquier inconveniente respecto al baño o al ruido exterior. Ambos inconvenientes se tratan de hechos aislados, pero aun así, hemos tomado nota de su comentario para revisar ambas cuestiones y mejorar todo lo que sea necesario para evitar que estas situaciones vuelvan a suceder en el futuro.

Gracias nuevamente por compartir su comentario con nosotros, y estaremos encantados de recibirles de nuevo.



Departamento de Calidad

Justin Kubicki10
SEP 2023
Great location, modern furnishing, and clean. Rooftop is a nice extra. Perfect for a short stay in Granada.
Respuesta del Departamento de Calidad

Dear Justin, Thank you for sharing your feedback with us. We´re thrilled to hear that you enjoyed our great location, modern furnishings, and the cleanliness of our accommodations. We´re glad to have been a part of your short stay in Granada, and we hope to have the opportunity to welcome you back in the future.

Camille Jeanpierre9
SEP 2023
Très beau duplex bien localisé qui mériterait toutefois un petit « rafraîchissement »
Duplex très bien décoré. Très bon emplacement. Tout peut être visité à pied. Bonne climatisation. Salle de bain spacieuse. Appartement bien équipé. Canapé et literie de la chambre du bas confortables. Matelas un peu mou à l’étage.
La cuisine n’était pas très bien nettoyée à notre arrivée (sucre séché sur le comptoir). Les murs n’étaient pas très propres et mériteraient d’être repeints. Canapés de la terrasse non nettoyés (miettes de nourriture dessus). Nous avons eu beaucoup de difficultés avec la clé d’accès à l’appartement qui nous donnait grand peine à ouvrir la porte. Appartement restant bruyant en soirée du fait du simple vitrage mais cela est également du fait de sa bonne localisation en centre ville.
Respuesta del Departamento de Calidad

Dear Camille,

We´re genuinely grateful for your detailed review of our duplex. It´s heartening to hear that you found our property well-decorated, excellently located, and filled with convenient amenities. Your kind words about the downstairs room, bathroom, and air conditioning are appreciated.

However, we are sincerely sorry for the lapses you encountered during your stay. We would have liked to have received this information during your stay in order to have provided you with a response to the inconveniences you mentioned. We´ve already addressed the cleanliness issues with our housekeeping team, and measures are in place to enhance key access efficiency. The noise, while a side effect of our central location, is something we´re actively working on mitigating to avoid this problem in future.

Last but not least, regarding the condition of the walls and terrace couches, maintenance and refurbishment plans are underway.

Your feedback is invaluable, and we hope you´ll consider returning to experience the improvements firsthand. We are dedicated to providing a more flawless stay next time.

Quality Department Manager.

Beatriz Serrano perez7
AGO 2023
No ha dejado ningún comentario.

Rami Ballout10
AGO 2023
Trevligt mottagande, service och en fantastisk terass.
Respuesta del Departamento de Calidad

Dear Rami,

We´re thrilled that our staff made a positive impression on you and also you enjoyed our beautiful terrace. Providing excellent service and a friendly atmosphere is a core value for us. Your feedback reinforces our commitment to creating memorable experiences. Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future.

Marcie Ellis10
JUL 2023
Fabulous apartamento -location, location, location. Look no further. We really enjoyed our stay and cold AC!
Respuesta del Departamento de Calidad

Dear Marcie,

We´re glad to know that our location met your expectations! Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.

Thomas Weissig9
JUL 2023
Super zentral gelegen…
Hellhörig, was der zentralen Lage geschuldet ist
Respuesta del Departamento de Calidad

Dear Thomas,

We would like to take this opportunity to greet you for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Yanan Zhang10
JUL 2023
Perfect location! Comfortable room! Value of money!
Bit noisy on the street cos is very Center!
Respuesta del Departamento de Calidad

Dear Yanan,

We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Jose L.H. Campos
Quality Department Manager

Leandro Stitzman10
JUL 2023
El lugar es tal cual las fotos. Esta ubicado en pleno centro de Granada, cerca de todo, pero a dos cuadras del punto álgido de la noche: es decir estás a dos pasos de todo pero muy tranquilo. Hay un Bar en la planta baja que está muy bien, nada del otro mundo. La decoración del Depto es excepcional. Todo relucía y de super buen gusto con la sensación clara de estar en Granada en un lugar que bien podría ser la casa de uno. Excelentes los AC y las duchas.
Respuesta del Departamento de Calidad

Estimado Leandro:

Deseamos expresar nuestro más profundo agradecimiento por su amable comentario sobre su reciente estadía en nuestro apartamento. Nos complace saber que nuestras instalaciones y servicios fueron de su agrado y que disfrutaron de una experiencia agradable. Valoramos su opinión y nos esforzamos por mejorar constantemente nuestros servicios. Esperamos tener el placer de recibirlos nuevamente en el futuro cercano y ofrecerles una experiencia aún más memorable.

Kate Stevenson10
JUL 2023
Really lovely apartment. Spacious, nicely decorated, very comfortable. Excellent location in the heart of the old town. (Car parking within a 10 min walk)
Respuesta del Departamento de Calidad

Dear Kate,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Jose L.H. Campos
Quality Department Manager

David Markland8
JUL 2023
No ha dejado ningún comentario.

Gair Stott8
JUL 2023
High quality appartment in a very good location. Would reccommend, only slight downside is getting luggage up 3 flights of stairs.
Respuesta del Departamento de Calidad

Dear Gair,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Lindy Leslie10
JUL 2023
Great place, lovely decor and location, right in the middle of all the action. The air-conditioning works beautifully and the shower is excellent. We loved the rooftop terrace also. We hired a car, you can´t drive in to the apartment or park nearby, but there is a parking station about 5 minutes walk (suggested by host) which we used and it worked out fine. Fernando our host was lovely and helpful. The only thing which would make it more perfect is an elevator!
Respuesta del Departamento de Calidad

Dear Lindy,

Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Amanda Adia8
JUN 2023
Amazing location and space!! Checkin and communication throughout the entire stay were seamless (communications are with a third party vendor). The area is easy to navigate, safe and super close to shops and restaurants. The building was great, doesn´t have an elevator and is a 3rd floor walkup!
Respuesta del Departamento de Calidad

Dear Amanda,

We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Elizabeth Shewark10
JUN 2023
Roberto´s place was AMAZING! The apartment is exactly as pictured. The beds were comfortable, the AC was great in the summer, and the terrace was so perfect! I really can´t recommend this listing enough. Marta was also great! She met us and let us drop off our bags while the room was getting cleaned and was very friendly! I would definitely stay here again. Thank you for such a magical stay in Granada!
Respuesta del Departamento de Calidad

Dear Elizabeth,

Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

William Becerra Bonilla9
JUN 2023
Las instalaciones
No poder salir más tarde
Respuesta del Departamento de Calidad

Estimado William:
Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.

Jose L.H. Campos
Quality Department Manager

Claudia Ramirez10
JUN 2023
Totalmente increíble!!!! Ya quiero regresar!
Respuesta del Departamento de Calidad

Estimada Claudia:

Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.

Anh Vu10
JUN 2023
Immer wieder gerne :)
Lage war super! Mitten in der Altstadt Küche hatte alles was man benötigt. Waschmaschine und Spülmaschine vorhanden.
Respuesta del Departamento de Calidad

Dear Anh,
We really appreciate your review. We love your repeat visits and are delighted that you enjoyed our excellent location. We look forward to hosting you again.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Leslie Harman10
JUN 2023
We loved this apartment! It was in the perfect location, was very clean and well furnished! All of the large windows opened to let in light and air. It was close to so many restaurants, shops, and beautiful sites (amazing churches) a few streets over. The rooftop porch was a plus which we enjoyed. The woman who checked us in was so sweet and helpful and gave us a few tips. She also helped us with our very heavy luggage up the stairs, into the apartment. Just a warning, it’s three flights of winding stairs up, so heavy luggage is a challenge. But so worth it! If we come back to Granada, we would 100% stay here again! And we hope to as Granada is lovely. Thank you Roberto for a nice stay!
Respuesta del Departamento de Calidad

Dear Leslie. We want to express our sincere gratitude for your generous comment about your stay in our apartment. We are happy to know that you found our location convenient for your needs and enjoyed your time in our accommodation. We value your feedback and will use it to further improve our services and amenities. We hope you will give us another opportunity to serve you in the near future and offer you another memorable experience. Jose L.H. Campos. Quality Department Manager.

Maite Goicoechea Irigaray10
JUN 2023
Un apartamento muy bonito, bien decorado y super céntrico. La comunicacion fue facil y todo transcurrió sin problemas, totalmente recomendable!
Respuesta del Departamento de Calidad

Estimada Maite. Gracias por tomarse el tiempo para proporcionar una crítica tan detallada. Sus comentarios son fundamentales en nuestro empeño por ofrecer una hospitalidad superior. Esperamos darle la bienvenida nuevamente en el futuro. Jose L.H. Campos Director de Calidad.

Carlos Gomes8
JUN 2023
location, decoration, terrace
Respuesta del Departamento de Calidad

Dear Carlos,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Jose L.H. Campos
Quality Department Manager

Andrew Moore10
MAY 2023
We really enjoyed our stay at Roberto’s apartment. Marta met us for easy access and orientation of the apartment and area with recommendations for things to do. Everything was easy and really great. Highly recommend!
Respuesta del Departamento de Calidad

Dear Andrew. We´re thrilled to read your positive review of our apartment, and we´re grateful for your kind words about our friendly and helpful staff. We´re delighted that we were able to exceed your expectations, and we look forward to welcoming you back soon. Jose L.H. Campos. Quality Department Manager.

Julie Mitchell Theiler10
MAY 2023
Beautiful apartment and excellent location. I would definitely stay here again.
Respuesta del Departamento de Calidad

Dear Julie. Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay. Jose L.H. Campos. Quality Department Manager.

christian lesimple7
MAY 2023
No ha dejado ningún comentario.

Anna Molist Sobrerroca10
MAY 2023
No ha dejado ningún comentario.

Simona Martínková9
MAY 2023
Terasse
Respuesta del Departamento de Calidad

Dear Simona,
We wanted to take this opportunity to thank you sincerely for choosing our apartment for your accommodation needs. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Wafaa Essofyany10
ABR 2023
La decoración y la ubicación
El sofá cama
Respuesta del Departamento de Calidad

Estimada Wafaa:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.

Jose L.H. Campos
Director de Calidad

Jen Halloran10
ABR 2023
We spent a week in Granada at Roberto’s place and we could not have chosen a better place to stay. All the typical tourist attractions are within walking distance as well as hundreds of local bars, restaurants, and great shopping right around every corner. The apartment was exactly as pictured — clean, comfortable, and sanitized for our stay. The terrace is what sold us on this place and it did not disappoint! We spent most early mornings and late evenings relaxing outside enjoying the fresh air. It was a great vacation!
Respuesta del Departamento de Calidad

Dear Jen,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Ella Jenkins10
ABR 2023
Really beautiful apartment with a wonderful rooftop! Incredible location. Would highly recommend ☺️
Respuesta del Departamento de Calidad

Dear Ella,
We would like to thank you for choosing to stay at our apartment in Granada and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Séverine Brun9
ABR 2023
No ha dejado ningún comentario.

Gregory Immel10
MAR 2023
No ha dejado ningún comentario.

Giani Ko8
MAR 2023
We had a great stay. Especially the location is perfect to explore Granada. The rooftop is an additional highlight. Some stairs to climb to come to the apartment.
Respuesta del Departamento de Calidad

Dear Giani,
We are thrilled that you have enjoyed your stay with us. Thank your for the feedback and the description of the apartment. Surely future guests will find it useful.

Jose L.H. Campos
Quality Department Manager

Rebeca Gómez Pastor10
MAR 2023
Apartament meravellós
Molt ben decorat, una terrassa increible i ben situat.
Per a 6 persones falta un bany més ja que sols hi ha un. Marta, la chica que ens va atendre un poc seriosa però correcta.
Respuesta del Departamento de Calidad

Estimada Rebeca:
Le agradecemos por elegirnos para sus vacaciones y por escribir esta reseña. Nos alegramos de que disfrutara del apartamento y de la terraza.
Gracias asimismo por las observaciones y recomendaciones, ya que nos brindan una oportunidad de saber qué aspectos podemos mejorar. Esperamos poder volver a recibirle en un futuro próximo.

Jose L.H. Campos
Director de Calidad

Carlos alberto Martinez Ayala10
MAR 2023
un apartamento para repetir sin duda
la ubicación está genial, el espacio que tiene y las instalaciones
el sofá cama es muy incomodo, esta es la única cosa que no me gusto
Respuesta del Departamento de Calidad

Estimado Carlos Alberto:
Le agradecemos sus impresiones y críticas constructivas, ya que nos brindan una oportunidad de saber en qué aspectos podemos mejorar. Esperamos nos dé la oportunidad de servirle de nuevo pronto, asegurándonos de que superamos sus expectativas.

Jose L.H. Campos
Director de Calidad

Ikram Hallouly9
FEB 2023
Très bon emplacement proche de tout . Appartement très cosy et pratique
Appartement joliment décoré avec toutes les commodités
Les escaliers un peu exigues
Respuesta del Departamento de Calidad

Dear Ikram,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Felicia Chong Chong10
FEB 2023
Great place to stay with good location
Respuesta del Departamento de Calidad

Dear Felicia,
Thank you for choosing your apartment for your stay in Granada and for the praising the review. We look forward to hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Alex MacLeod9
FEB 2023
No ha dejado ningún comentario.

M.Ascension Marin10
FEB 2023
Perfecto para visitar el centro
Todo genial, súper limpio y céntrico.
Respuesta del Departamento de Calidad

Estimada M. Ascensión:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

Katrin Rabie10
ENE 2023
We had a great time in this very comfortable apartment. Good quality beds, linen & towels which is appreciated. Very modern beautiful apartment otherwise. The only nuisance was the sound of streets being cleaned late at nights but that has nothing to do w the apartment itself or the host. Overall we had a great stay & would go back sometime!
Respuesta del Departamento de Calidad

Dear Katrin,
It is wonderful to read that the apartment met your expectations and that you had a great stay. Thank you for all the remarks. It will be our honour to welcome you back at anytime.

Jose L.H. Campos
Quality Department Manager

BRICEIDA BERGADO9
ENE 2023
Muy buena ubicación, muy lindo apartamento
La ubicación es muy buena, el mobiliario y la decoración, las camas eran cómodas y amplias, la terraza muy bonita, solo que estuvo lloviendo y no pudimos disfrutarla
Como está diseñado para 6 personas pienso que debería tener 2 juegos de llaves
Respuesta del Departamento de Calidad

Estimada Briceida:
Muchas gracias por su comentario y por la observación de las llaves. La tendremos en cuenta para el futuro. Esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Quality Department Manager

Vadim Georgiev10
ENE 2023
Awesome apartments in an amazing location. The staff is incredibly responsive! Our stay was very pleasant and comfortable. The apartment was warm and quiet! Comfortable beds. Very good location!
Respuesta del Departamento de Calidad

Dear Vadim,
We are delighted that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Jose L.H. Campos
Quality Department Manager

Oceania Gimbel8
DIC 2022
La ubicación, en el Centro de Granada
Respuesta del Departamento de Calidad

Estimada Oceania:
Muchas gracias por escribir una reseña sobre nuestro apartamento y por remarcar la maravillosa ubicación. Nos alegramos enormemente de que tuviera una buena estancia y esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

CAROLINA IZQUIERDO10
DIC 2022
El apartamento está muy bien equipado, es igual que las fotos y está en en centro mismo, lo que hace muy fácil moverse caminando a todas partes.

Solo tiene escaleras, ya sabíamos pero igual para gente con menos movilidad o en mi caso con niños se vuelve un poco más complicado.
Respuesta del Departamento de Calidad

Estimada Carolina:
Gracias por compartir sus impresiones sobre el apartamento. Nos alegramos de que la céntrica ubicación del mismo haya sido de su conveniencia. Esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

Mireya Hita10
DIC 2022
Una nochebuena muy bonita!
todo perfecto , una gran anfitriona
Respuesta del Departamento de Calidad

Estimada Mireya:
le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Hind Khatir8
DIC 2022
appartement très pratique et propose avec un grand plus : le meilleur emplacement qu’on pourrait avoir
l’emplacement est idéal
rien qui ne mérite d’être signalé
Respuesta del Departamento de Calidad

Dear Hind,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Granada. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Jaime Herreros Magaña9
DIC 2022
No ha dejado ningún comentario.

Lisa Beaudoin10
DIC 2022
This is a beautiful place, right in the heart of Granada! The apartment was very new and clean, very comfortable. The rooftop terrace is really nice. I highly recommend Roberto’s place!
Respuesta del Departamento de Calidad

Dear Lisa,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Jose L.H. Campos
Quality Department Manager

Fernando Gómez9
DIC 2022
Todo perfecto, no faltaba de nada
Respuesta del Departamento de Calidad

Estimado Fernando:
le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Shazia Mansuri10
NOV 2022
Great find - this apartment was beautifully designed and spacious given the two floor layout - the roof terrace was so great to have as well! The highlight of this place was the location - right in the heart of the city & super walkable to all shops / sightseeing!! We had an issue with the key and the host was great in helping us figure it out! Only note: it’s on the 3rd floor with no elevator (+ second bedroom has another staircase), so would not recommend for someone with mobility issues.
Respuesta del Departamento de Calidad

Dear Shazia,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays an special one. We look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Daniel jose Jimenez Del Pozo10
NOV 2022
No ha dejado ningún comentario.

mohammad alhajeri9,2
NOV 2022
No ha dejado ningún comentario.

Francisca Orellana Bezanilla10
NOV 2022
Se notaba que estaba recién remodelado, todo nuevo y muy bien decorado. En el segundo piso tiene una terraza expectacular. Fuimos con una bebé de 1 año y al llegar había una cuna y una silla para comer, se agradece mucho para familias que viajamos con niños, solo hay que tener cuidado con la escalera ya que aún les faltaba instalar unos vidrios de contención. Nos recibió Elvira , un encanto, nos ayudó a subir las maletas por las escaleras (no tiene ascensor) y nos dio varias recomendaciones. Muy buen ubicado, en pleno centro. Nos encantó!
Respuesta del Departamento de Calidad

Estimada Francisca: En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro apartamento, en especial por resaltar la maravillosa ubicación en la que se encuentra. Estamos encantados de saber que tanto el apartamento en sí como la atención de Elvira fueran capaces de cumplir con sus expectativas. Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.

Juana Sánchez Rincón9,6
OCT 2022
Ha cumplido con nota con nuestras expectativas.
Lo que más nos gustó fue la cercanía a todos los lugares que queríamos visitar, además de ser un apartamento completamente nuevo, de hecho los accesorios de la cocina estaban sin estrenar.
Por poner alguna pega, al ser un edificio antiguo y restaurado, no disponía de ascensor.
Respuesta del Departamento de Calidad

Estimada Juana:
Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y esperamos volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Kat Leach9,7
OCT 2022
Amazing rooftop in the heart of the city - beautiful space and very helpful hosts

Elisabeth Roth-Tisserant8,8
OCT 2022
No ha dejado ningún comentario.

Marie-Helene Lapie10
OCT 2022
Amazing terrace in the the center of Granada
Perfect stay, great location, beautiful terrace, nicely decorated and super comfortable apartment. We loved it.
The automatic light in the staircase was very disturbing at night. A tray to take items up to the terrace would be useful.
Respuesta del Departamento de Calidad

Dear Marie-Helene,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment. We hope to see you again in Granada very soon.

Jose L.H. Campos
Quality Department Manager

Lotte Marquard10
OCT 2022
No ha dejado ningún comentario.

Catherine Jeanne FAYET10
OCT 2022
Everything! The ideal location. A tastefully decorated apartment, very bright. Nothing is missing, everything is impeccable! We had a very warm and professional welcome, thank you very much.
Respuesta del Departamento de Calidad

Dear Catherine,
Thank you very much for sharing this great review of your recent stay in our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. We look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Franklová10
OCT 2022
No ha dejado ningún comentario.

Antonio Joquin9,6
SEP 2022
No ha dejado ningún comentario.

Maria Obregon Diaz10
SEP 2022
La ubicación es excelente. El apartamento está totalmente reformado,muy amplio y limpio. El personal muy amable. La terraza es muy cómoda y amplia para descansar y seguir respirando el aire de Granada,mientras descansas entre visita y visita de la ciudad.
Nada
Respuesta del Departamento de Calidad

Estimada María:
Le agradecemos su opinión acerca de sus vacaciones en nuestro apartamento; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el apartamento y los empleados fueran capaces de cumplir con sus expectativas durante su estancia y esperamos nos dé la oportunidad de volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Concepcion10
SEP 2022
No ha dejado ningún comentario.

fernando vazquez10
SEP 2022
todo perfecto y muy limpio
Respuesta del Departamento de Calidad

Estimado Fernando, le agradecemos su opinión acerca de su estancia en nuestro apartamento, la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Esperamos su próxima visita.

Aija T.
Departamento de Calidad

MARIA CONCEPCION10
AGO 2022
Todo de 10 a falta del detalle de la barandilla
Apartamento con todas las necesidades y muy céntrico
las escaleras de la segunda planta no tenían protección no había luz en la escalera para subir a la terraza y habitación
Respuesta del Departamento de Calidad

Estimada Maria, muchas gracias por elegir nuestro apartamento y para compartir su experiencia personal. Dado que siempre tratamos de mejorar, sus comentarios son cruciales para nuestro éxito futuro.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar las expectativas.

Aija T.
Departamento de Calidad

James Bell10
AGO 2022
The space is in the heart of the pedestrian area with everything just a few minutes walk away. The cathedral is round the corner, the Plaza Nueva about 5 minutes walk. It’s on the 3rd floor, and the interior staircase leads to the roof terrace which is a gem. The decor is very tasteful, there are tons of balcony’s and lots of natural light - all of which can be closed off with interior shutters. Air con units in the main room, and both bedrooms. Despite being so central it was also quiet at night, usually from around midnight onwards. Arabella was there to meet us even though we arrived a few hours earlier than we planned, she gave us a great orientation and a what’s app number to follow up with any questions, she was very responsive. The roof terrace is large and comfortable, even for outdoor dining, with a table for 4 and a sectional for Lounging. Would not hesitate to return and highly recommended.
Respuesta del Departamento de Calidad

Dear James, thank you very much for your feedback. We are glad to know you had the opportunity to enjoy our exceptional hospitality and you had a pleasant stay with us. Hope to meet you soon again.

Aija T.
Quality Department

David Gol Bes9,6
AGO 2022
No ha dejado ningún comentario.