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Apartamento
Via della Spada

Florencia · Florencia

9,7 (83 valoraciones)


1-6
Personas

3
Dormitorios

2
Baños

110 m2
Superficie

Sobre el alojamiento

Este fantástico apartamento de 3 dormitorios está situado en pleno centro de la ciudad, a solo unos pasos de los principales puntos de interés de Florencia.

Al entrar al apartamento encontramos un espacioso salón - comedor. Esta estancia es muy luminosa, ya que cuenta con 2 ventanales que dan a la fachada principal del edificio. El salón dispone de 2 sofás, 2 sillones y una Smart TV de 55 pulgadas. Además, cuenta con una amplia mesa de comedor y sillas para todos los comensales.

La cocina tiene acceso desde el salón, está totalmente equipada y cuenta con todos los utensilios necesarios.

La primera habitación tiene acceso desde el salón. Cuenta con cama de matrimonio de 1,50 x 2 m, un gran armario y un ventanal que da a la Via della Spada, lo que le aporta una gran luminosidad.

A los demás dormitorios se accede desde la entrada del apartamento por un pasillo donde se encuentra también un baño completo con ducha.
La segunda habitación, con cama de matrimonio de 1,50 x 2 m y armario, cuenta con un balcón que da al patio interior del edificio.
La tercera habitación, con un ventanal a otro patio interior del edificio y cama de matrimonio de 1.50 x 2 m, cuenta con un vestidor y un baño completo en suite con ducha.

Este apartamento ha sido completamente reformado y decorado. Al encontrarse en un edificio histórico, no cuenta con ascensor. El apartamento dispone de calefacción a través de suelo radiante, además de calefacción y aire acondicionado central por aire. La chimenea en el salón es decorativa.

El apartamento se encuentra en una de las mejores zonas de Florencia, en pleno centro, muy cercano a la catedral Santa María Novella y la Piazza della Republica. Muy cerca del apartamento está la Piazza del Duomo, el Palazzo Vecchio y la Piazza della Signoria. Podrá visitar todo el centro de Florencia caminando, fácilmente, sin necesidad de usar transporte.

Aire acondicionado Centralizado
Calefacción Suelo radiante
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas No permitidas
Cuna Disponible
Planta 2ª Planta
Ascensor No disponible
WiFi Gratis
Televisión Smart TV
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h
> Este alojamiento no permite mascotas.

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.


> 048017LTN701
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Valoración de la propiedad

9,7 (83 Valoraciones)

Ubicación
9,9
Calidad
9,5
Limpieza
9,9
Personal
9,7
Instalaciones
9,7
Recomendación
9,9

Nos interesa tu opinión


Opiniones de nuestros clientes

Carmel Kitsakos10
MAY 2024
We really enjoyed our stay in Florence. Sarah was very helpful with restaurant recommendations and also with trying to book a taxi to play golf. The apartment was very clean and comfortable. The three bedrooms were perfect for our family of five. I would recommend staying here if you are in Florence!
Respuesta del Departamento de Calidad

Dear Carmel,

It was an absolute pleasure having you and your family as our guests at our apartment in Florence. We´re thrilled to hear that you enjoyed your stay with us. Creating a memorable and comfortable experience for our guests is our top priority, and we´re delighted that we succeeded in doing so for you.

Your kind words inspire us to continue delivering excellent service and ensuring that every aspect of your stay meets your expectations. We hope that you´ll consider staying with us again on your next visit to Florence.

Quality Department

Hiromi Kusuhara10
MAY 2024
とてもよかった。また使いたい
部屋は写真通りで広くて快適でした。 場所がややわかりづらく見つけるのに時間がかかったが、担当者の対応がとても親身でよかった。
エレベーターがなかったので、荷物を運ぶのが少したいへんでした。
Respuesta del Departamento de Calidad

Dear Hiromi,

We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at our apartment in Firenze.

We´re genuinely delighted that our staff left a positive impact on you. Creating a warm and friendly environment is something we deeply value. Knowing that our efforts resonated with you encourages us to continue delivering exceptional service.

We are very sorry for the inconvenience caused by the lack of an elevator. In all our accommodations, we always make sure to provide all detailed information, including the absence of an elevator in this specific accommodation. This information is provided prior to booking so our guests can make informed decisions. We are sorry that this has been a difficulty during your stay.

We appreciate your feedback and will work to improve our location information so that future guests can find us more easily.

Thank you for sharing your experience, and we can´t wait to have the pleasure of welcoming you back.

Quality Department.

Karen McQueary10
MAY 2024
Wonderful apartment in a great location. Scott the host was very welcoming and informative about restaurants and things and very responsive when we texted with questions. Would definitely stay here again.
Respuesta del Departamento de Calidad

Dear Karen,

Thank you for your lovely review. We´re thrilled to hear that you enjoyed our wonderful apartment and found the location great. It´s fantastic to know that Scott, our host, provided you with a warm welcome and helpful information about restaurants and local attractions. We´re glad he was responsive to your questions via text. We would be delighted to host you again in the future.


Quality Department.

Dennis Kool10
ABR 2024
We hadden een geweldige tijd in Florence. Het apartment is groot en is voorzien van alle gemakken. De locatie is geweldig! Alles is prima op loopafstand te doen. De host had goede tips voor activiteiten in het weekend dat we er waren.
Respuesta del Departamento de Calidad

Dear Dennis,

We greatly appreciate your positive review and the favorable impact it has on our team. We are glad to know that you enjoyed your stay in Florence.

Your satisfaction with the location fills us with joy. Knowing that our guests are happy with this crucial part of their experience motivates us to continue providing the best.

We are delighted to know that our team was able to provide you with a pleasant experience. Your recognition is very valuable and inspires us to continue providing exceptional service.

If at any time you decide to embark on a new journey, it would be an honor to welcome you again. Thank you for your kindness in sharing your experience and for choosing our establishment.


Quality Department

Steve Bisciotti10
ABR 2024
We stayed 10 days and it was a great location, clean, easy access to main sites, shopping and restaurants.
Respuesta del Departamento de Calidad

Dear Steve,

Thank you very much for your thoughtful review. We are truly pleased to hear that you enjoyed the apartment´s cleanliness and convenient location.

Your opinion is very important to us, and we look forward to serving you again in the near future.

Leslie Ryan10
MAR 2024
Everything was amazing! This by far was our favorite airbnb. Scott & Sara were very helpful as well! Loved this apartment & location!!
Respuesta del Departamento de Calidad

Dear Leslie, We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Our team is dedicated to providing polite and helpful service, and we´re pleased they left a positive impression on your stay. Thank you again for your review, and we look forward to welcoming you back soon.

Quality Department

Rosheena Setayesh10
MAR 2024
The location was absolutely amazing. It was so central to everything. No sites or transit were more than a 10-15 minute walk away. The host was so kind and gave us great recommendations. The room near the street can get loud at night so keep that in mind if you need a quiet space for sleep, but the other rooms were totally fine. The bathrooms, laundry, and kitchen were very well stocked! I would definitely stay here again.
Respuesta del Departamento de Calidad

Dear Rhosheena,

We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us. We sincerely apologize for the disturbances caused by the noise. Please note that this issue is occasional and often depends on the time of year and local festivities. Nevertheless, we understand the inconvenience it caused and will certainly review our soundproofing system to prevent similar issues in the future. Your positive comments are truly appreciated and we look forward to welcoming you back soon.

Edward Sorensen10
MAR 2024
Scott was a great host, he let us drop our bags off early. The apartment has great amenities, very well kept and clean. Awesome area with coffee shops, shopping, and restaurants. Great location if you want to be in a quiet area that’s close to all attractions.
Respuesta del Departamento de Calidad

Dear Edward We appreciate you taking the time to write a review of your stay. We are truly pleased to hear that you enjoyed the apartment´s comfort, cleanliness, and convenient location. It´s also wonderful to know that our staff met your expectations. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.

Mohit Gulati10
FEB 2024
No ha dejado ningún comentario.location
none

Mohit Gulati10
FEB 2024
No ha dejado ningún comentario.

Nikolay Gergov10
FEB 2024
The apartment is absolutely terrific - location is the best you can get, the place is super luxurious, and has all the amenities you can think of. The host was amazing, super helpful and responsive, and very kind. Would recommend 100% and cannot wait to come back!
Respuesta del Departamento de Calidad

Dear Nikilay,

Thank you so much for your glowing review. We´re thrilled to hear that you found our apartment absolutely terrific, with its prime location and luxurious amenities. It´s wonderful to know that our host provided excellent service, being helpful, responsive, and kind throughout your stay. Your recommendation means the world to us, and we´re looking forward to welcoming you back.

Fiona Teague10
FEB 2024
Absolutely brilliant location, equidistant to the Duomo and Uffizi, right in the heart of everything and just 5 mins from the river. Stunning and comfortably apartment in a quiet street moments from bars and trattoria. Friendly, welcoming and responsive host.
Respuesta del Departamento de Calidad

Dear Fiona,

Thank you so much for your glowing review. We´re thrilled to hear that you found our apartment to be in an absolutely brilliant location, right in the heart of Florence. It´s wonderful to know that you found the apartment stunning, comfortable, and situated in a quiet street, yet just moments away from lively bars and trattorias. We´re also delighted that you had a positive experience with our hosting, and we aim to be friendly, welcoming, and responsive to all our guests´ needs. Your satisfaction is our top priority, and we´re grateful for your kind words. If you ever find yourself back in Florence, we´d be honored to host you again.

Rute Gois10
FEB 2024
No ha dejado ningún comentario.

Jan Hoeltgen10
FEB 2024
Beautiful apartment in the heart of Florence. Great shopping just outside your front door. The host was so helpful and quick to respond. Note: there is currently construction happening next door and they start very early! Luckily we are early risers.
Respuesta del Departamento de Calidad

Dear Jan,

Thank you for your lovely review. We´re delighted to hear that you enjoyed our beautiful apartment in the heart of Florence and found the nearby shopping convenient. It was our pleasure to assist you promptly throughout your stay. We appreciate your understanding regarding the ongoing construction nearby. We would like to point out that it is something punctual and we are pleased to know that it did not affect your stay. Your flexibility and positive outlook are truly appreciated. We hope you had a wonderful time exploring Florence, and we´d love to welcome you back in the future.

Emma Boland10
ENE 2024
The apartment is located in the best area of Florence - with the best restaurants, bars and attractions on its doorstep. The apartment is beautiful and very clean - perfect for six adults and a baby. Sara communicated with us wonderfully and met with us when we arrived earlier than check in. She let us drop our bags off earlier and leave them there after checkout as we had an afternoon train. Would 100% recommend and definitely would stay here again.
Respuesta del Departamento de Calidad

Dear Emma,

Thank you for your fantastic review. We´re thrilled you enjoyed the prime location, cleanliness, and comfort of our Florence apartment. Sara appreciates your acknowledgment of her excellent communication and flexibility during check-in and check-out. We´re delighted to have met your expectations, and it would be an honor to host you again. Your recommendation means a lot to us, and we look forward to welcoming you back whenever your travels bring you to Florence.

Gabriele Camozzi10
ENE 2024
Appartamento perfetto, pulito e ben arredato
Respuesta del Departamento de Calidad

Dear Gabriele,

Thank you for your kind review. We´re delighted to hear that you found our apartment perfect, clean, and well-furnished. Providing a comfortable and enjoyable stay is our top priority, and it´s wonderful to know we met your expectations. If your future travels bring you back to the area, we would be honored to host you again. Your feedback is greatly appreciated.

maiorino Irene9
DIC 2023

Courtney Bishop10
NOV 2023
Wonderful place to stay in Florence. Comfortable beds nice apartment. There is approximately 40 steps to go up, which may be important to some individuals to know. Very close (walkable) to a lot of wonderful restaurants and sightseeing activities. Would absolutely stay here again in the future.
Respuesta del Departamento de Calidad

Dear Courtney,

Thank you for your positive review. We´re pleased to know that you had a wonderful stay in Florence with comfortable beds and a nice apartment. Regarding the approximately the steps, we´d like to mention that the absence of an elevator is due to our location in the city center. To preserve the rich architectural and cultural heritage, the installation of elevators is restricted in some areas of the city. We appreciate your understanding and hope that the charm of our central location added to the overall experience. We look forward to hosting you again in the future.

Brian Redmond10
NOV 2023
Fantastic flat in the heart of Florence. Sara was an amazing host and was extremely responsive. Would certainly stay again next time we are in Florence!
Respuesta del Departamento de Calidad

Dear Brian,

Thank you so much for your kind words. We are thrilled to hear that you found our flat fantastic and enjoyed its central location in the heart of Florence. It´s wonderful to know that Sara, our host, exceeded your expectations with her amazing hospitality and responsiveness. We look forward to welcoming you back on your next visit to Florence.

Наталія Олійник10
OCT 2023
Perfect location and great appartement for family stay in Firenze. It looks even better than on photos. Wooden floors, perfect beds and white sheets. You’ll reach easily all sightseeing spots as well all shops are nearby. Trattoria downstairs perfect to have dinner or supper, but please make booking ahead. We appreciate Sara for welcoming us, she was helpful and really good host for our family Grazie !
Respuesta del Departamento de Calidad

Dear Наталія,

Thank you for your wonderful review. We´re delighted to hear that you enjoyed the perfect location and found our apartment ideal for a family stay in Florence. It´s rewarding to know that the accommodations exceeded your expectations, from the charming wooden floors to the comfortable beds and pristine white sheets. We´re also glad you appreciated the convenience of nearby shops and the excellent trattoria downstairs. We´ll be sure to pass on your gratitude to Sara for her helpful and welcoming hosting. Thank you for choosing stay with us.

Stephanie Lox10
OCT 2023
We enjoyed our stay, location is great, cleanliness on spot and very large space for what we needed. Sara was very friendly and recommended great spots to visit. 100 % recommend for your next stay in Firenze.
Respuesta del Departamento de Calidad

Dear Stephanie,

Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words and your kind comment towards our dedicated staff is greatly appreciated and warmly received, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Yun Hsuan Yang10
OCT 2023
位置方便,公寓舒適乾淨
Respuesta del Departamento de Calidad

Dear Yun Hsuan,

We are grateful for your positive review highlighting our apartment´s central location and cleanliness. It´s heartening to know that you found those to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.

Dermot Redmond10
OCT 2023
a great place in a brilliant location. lots of really good restaurants in the area. Highly recommended
Respuesta del Departamento de Calidad

Dear Dermot,

We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.

Gregory Zakucia10
SEP 2023
If this is available rent it before it’s gone!
Exceptional accommodations in a fantastic location. Walk from the train in 5 minutes and in the center of the best part of the city. Reception was fantastic.
Respuesta del Departamento de Calidad

Dear Gregory,

Thank you immensely for your glowing review. We´re truly humbled by your kind words. It´s heartwarming to hear that you found our accommodations exceptional and our location in the heart of the city´s best part so convenient.

Our dedicated team takes great pride in delivering fantastic reception service, and we´re thrilled you had such a positive experience with us. We´d be delighted to welcome you back whenever your plans bring you to our city.

Quality Department.

na yin10
SEP 2023
No ha dejado ningún comentario.

Mario Restrepo10
SEP 2023
Espectacular lugar para alojarse!!! Viaje de 3 parejas de amigos, lo gozamos total, Rafael es una persona muy amable, atendimos todas sus recomendaciones de lugares a visitar, heladería, panninis, la ubicación es 10/10!!! Volvería todas las veces que visite Florencia
Respuesta del Departamento de Calidad

Estimado Mario,

Quiero expresar nuestro sincero agradecimiento por su reseña positiva sobre su estancia en nuestro establecimiento en Via della Espada. Nos complace saber que disfrutó de su tiempo con nosotros y que nuestro equipo pudo contribuir a hacer de su visita una experiencia agradable y memorable. La satisfacción de nuestros clientes es nuestro principal objetivo, y saber que lo hemos cumplido con usted nos motiva a seguir trabajando para ofrecer lo mejor de nosotros. Estaremos encantados de volver a recibirles en el futuro. Gracias por elegirnos.

Douglas Coon10
AGO 2023
The hosts were kind and responsive. The check in process was excellent in every way. The property exceeded my expectations. The quality of the property exceeded its description and photos. Placement could not have been better. This is one of the highest quality properties I have ever used. I will return.
Respuesta del Departamento de Calidad

Dear Douglas,

Thank you very much for your glowing review. We´re thrilled to hear that you had such a positive experience with our hosts and that the check-in process met your expectations. It´s especially rewarding to know that the property exceeded your expectations in terms of quality and location. We strive to provide the best possible experience for our guests, and your feedback reinforces our commitment to excellence.

We look forward to welcoming you back in the future, and we´re honored that you consider our property one of the highest quality you´ve ever used. Your satisfaction means a lot to us, and we can´t wait to host you again.

Devon Smyth10
AGO 2023
The host was very helpful in recommending activities and restaurants in the neighborhood, and made check-in a very smooth process. I would be very happy to stay here again.
Respuesta del Departamento de Calidad

Dear Devon,

We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay. Your generous feedback inspires and encourages us to continuously strive for excellence in our services. We look forward to having the opportunity to serve you again in the future.

Mounir Mechernene9
AGO 2023
No ha dejado ningún comentario.

Waleed Almasri8
JUL 2023
Location - space - clean and has all you need for a family
No lift - very small stairs and easy to carry bags up and down 2 floors of stairs
Respuesta del Departamento de Calidad

Dear Waleed,

Thank you for sharing your experience with us. We are sorry for any inconvenience you may have experienced due to the lack of a lift. Our flat does not have this facility because it is located in the historic centre of the city next to the most famous monuments, so these buildings are usually protected and cannot be renovated due to the cultural heritage characteristics of the area in which they are located. Despite this, We are glad to know that location, clieanliness and apartment in general met your expectention. We hope you give us another oportunity to host you again to provide you with a better stay.

Quality Department.

Naveen Nalam10
JUL 2023
This apartment is perfect! It´s a walking distance to the main train station in Florence, to all the main museums, and many restaurants and shops. There is a grocery store 1 block away. The unit itself is very spacious and very clean. It has a well appointed kitchen, and clothes washer. The bedrooms have comfortable beds along with an air conditioning unit in every room. The host was very responsive over messaging app, and it was easy to coordinate the meeting time to get the keys and initial walk through of the apartment. I highly recommend staying here!
Respuesta del Departamento de Calidad

Dear Naveen,

Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.

Sarah Chess9
JUL 2023
The location was very central to everything that we wanted to do in Florence. The air conditioning was wonderful, with units in each bedroom that stayed nice and cool even in the 100 F weather. We didn´t cook but stored nice cool drinks in the fridge and made ourselves coffee every morning.
As others have mentioned, there is no elevator to the apartment, which is on the 2nd floor and the stairs were a bit steep. This was not a problem for us, but if we had an older person traveling with us, it would have been a concern.
Respuesta del Departamento de Calidad

Dear Sarah,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Jose L.H. Campos
Quality Department Manager

Alexandra Flavell10
JUL 2023
Perfect location and great for kids. Even though there are two flights of stairs we felt comfortable leaving our prams in the lobby.
Respuesta del Departamento de Calidad

Dear Alexandra,

We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Jose L.H. Campos
Quality Department Manager

Anna Cristina Romero10
JUN 2023
The apartment made us feel like locals! We would definitely come back 🤗

Maria Da Gloria Ribeiro10
JUN 2023
Foi espetacular em tudo!!! O apartamento é excelente, limpo, muito bem decorado, camas confortáveis, ar condicionado perfeito. Localização maravilhosa!!! Raphael foi educado, prestativo e nos recebeu junto com Serena no nosso check in. Parabéns para toda equipe. Nota 10. Recomendo muito!!!! Obrigada por tudo
Respuesta del Departamento de Calidad

Dear María,

We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

John Goldmark10
JUN 2023
Perfect location. Clean and comfortable apartment

J LUZURIAGA9
JUN 2023
Great location very clean comfortable I would recommend asking if clients were driving in and reserving a parking space beforehand otherwise a 10

Easy in and out

BRIAN KELLER10
MAY 2023
I think Genteel Homes strive to provide luxury, comfort and convenience and they did. At least our host, Rafael, did that for us. This home has everything promised and everything worked in the apartment. It was our most comfortable stay during our 3 city tour of Italy. It was clean, spacious and comfortable. The location is the best for Florence. Rafael provided us with excellent service and great restaurant recommendations. He was even able to move the cleaning schedule to accommodate our travel schedule. The only negative for this apartment was there is no lift but it’s only on 2nd floor. This apartment was incredible in my opinion. Luxury stay for us and we’d highly recommend it.

The agency needs to offer instant (phone or chat) support in case something goes wrong. People need to know there’s someone to call if there’s an issue, especially when traveling abroad. There are so many language barriers and other customs in diff countries. Why don’t you offer this?

Ramvilas Patidar10
ABR 2023
wonderful
super cool location and property
lift would have been helpful but its just two floors, its doable
Respuesta del Departamento de Calidad

Dear Ramvilas,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.

Jose L.H. Campos
Quality Department Manager

Simone Mantello9
ABR 2023
No ha dejado ningún comentario.

Rafaëlle Mascaro9
ABR 2023
la localisation et les équipements
Respuesta del Departamento de Calidad

Dear Rafaëlle,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

James Geraghty10
ABR 2023
This is the best apartamento we have ever stayed in, out of many. Beautiful and comfortable space. In a very central and bustling area of Florence, yet very quiet and private inside the residence. Comfortable beds. Highly responsive and helpful host who defines what a Super Host should be. Thank you for a memorable and truly luxury stay in Florence!
Respuesta del Departamento de Calidad

Dear James,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Christy Fann10
MAR 2023
We booked our stay last minute after our plans changed and were absolutely thrilled with our stay. The apartment is right in the heart of Florence and a short walking distance to everything. It was immaculate, the beds were comfortable and our hosts were incredibly helpful and communicated everything we needed to know to get there and check in seamlessly. We would have loved to have stayed longer!
Respuesta del Departamento de Calidad

Dear Christy,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

NATHALIE CALO9
MAR 2023
emplacement idéal à 10 minutes à pied de tous les centres d´intérêt. les hôtes qui nous ont accueilli à l´appartement été très sympas. Les photos de l´appartement correspondent exactement à la réalité. Appartement très propre et très soigné.
Respuesta del Departamento de Calidad

Dear Nathalie,
Thank you for choosing our apartment and for the description of the facilities, as well as the surroundings. We are delighted to know that you have enjoyed the area and very much look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

ANDREW BRENNER10
MAR 2023
The rental was great as was the location. Rafael and the Genteel Home team we amazing. Very knowledgeable, assisted us with recommendations in Florence and were extremely accommodating.
The process was easy and the experience we had was amazing,

Vincent CARMINATI10
FEB 2023
Excepcional! Absolument tout ! L´appartement a beaucoup de style, est super bien situé, est très grand et confortable, c´est un hébergement exceptionnel. L´accueil de Serena était également parfait.
S´il faut trouver un défaut, je dirais qu´une chambre donne sur la rue et est donc un peu plus bruyante malgré le double vitrage. Cette même chambre est également plus éclairée la nuit car il y a un réverbère juste en face et les volets ne sont pas pleinement occultants.
Respuesta del Departamento de Calidad

Dear Vinvent,
Thank you for this wonderful review about your stay with us. We are happy that the apartment and Serena were perfect and professional. Thank you as well for the remarks that you mention.
We hope to host you back again in the future.

Jose L.H. Campos
Quality Department Manager

Caroline Groffen8
FEB 2023
Fijn ingericht appartement op een mooie, centrale locatie
Respuesta del Departamento de Calidad

Dear Caroline,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Jose L.H. Campos
Quality Department Manager

GUENAELLE BOCH10
FEB 2023
très joli très bien placé - on a pu tout faire à pied très calme et grand
quelques épices et des rodoirs de base pour cuisiner un peu serait un plus
Respuesta del Departamento de Calidad

Dear Guenaelle,
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the remarks as well. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Niccolo Martin9
FEB 2023
Sinceramente tutto perfetto. Posizione invidiabile, appartamento moderno,ben curato e confortevole.
Respuesta del Departamento de Calidad

Dear Niccolo,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Florence. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Aldo Segnini10
FEB 2023
Gorgeous place!
The apartment is very cozy and clean and the location is excellent. The owners are very attentive and super polite. Highlight of the trip!
Respuesta del Departamento de Calidad

Dear Aldo,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Shubh Anand10
FEB 2023
top looking and book this apt! Couldn’t have asked for a bette place in Florence and extremely nice hosts.
Respuesta del Departamento de Calidad

Dear Shubh,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

NORAINI SHARIF10
ENE 2023
Magnifique
We had a 5 nites stay with 4 pax. Appreciate if there are extra shampoo n body wash
Respuesta del Departamento de Calidad

Dear Noraini,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

영주 임10
ENE 2023
The accommodation was clean and comfortable. Access to any activities such as sightseeing, shopping, and dining was good, safe, and the surroundings were quiet and pleasant. The host was very kind and explained the surroundings well, so I was able to enjoy Florence happily. I would like to use it next time, if I go to Florence.
Respuesta del Departamento de Calidad

Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Fabio Ostronoff10
ENE 2023
Super host, very cozy apart and walk distance to the train station and main spots
Respuesta del Departamento de Calidad

Dear Fabio,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Petya Valcheva10
DIC 2022
Centrally located, close to the Central Station, but in the historic center. Spacious rooms, high ceiling, clean, comfortable, furnished with everything you need for a home. The apartment is on the second floor, the building does not have an elevator. In the street there is a supermarket, a cafe, a deli, a bakery, a restaurant with good homemade wine and too raw Florentine steak. There are delicious sandwiches in front of the front door, open from 12 o´clock. Thanks to our host!
Respuesta del Departamento de Calidad

Dear Petya,
Thank you for this wonderful and detailed review of your stay and the apartment. We are happy that your stay was as memorable as you describe. We hope to welcome you again in the future.

Jose L.H. Campos
Quality Department Manager

Patricia Tucker10
DIC 2022
Amazing
The location was the most perfect spot. Very close to everything but still had authentic Florentine feel. Communication was always returned within hours. The property was gorgeous and I would definitely stay here again.
Respuesta del Departamento de Calidad

Dear Patricia,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Peter Jewett10
NOV 2022
Immaculate. Rooms were larger than expected. Great location. Thanks for a great stay!
Respuesta del Departamento de Calidad

Dear Peter,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Jose L.H. Campos
Quality Department Manager

Fernando Leta Junior10
NOV 2022
Lugar maravilhoso no centro da cidade. Recomendo
Respuesta del Departamento de Calidad

Dear Fernando, thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Andrej Schiller9,2
NOV 2022
No ha dejado ningún comentario.

Candice Pigott10
OCT 2022
Perfect location, close to all the sites with a local feel- very clean and spacious rooms- host was great about communication before arrival and during stay. Highly recommend!
Respuesta del Departamento de Calidad

Dear Candice, We greatly appreciate the time you spent to share your recent holiday experience at our apartment and we thank you for your kind recommendation to airbnb`s readers. We are looking forward to welcoming you again in the near future.

Viktor Los10
OCT 2022
excellent location , very pleasant design , everything is thought through to the smallest detail and performed at the highest level.
Respuesta del Departamento de Calidad

Dear Viktor,
Thank you for reviewing your recent stay in our apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

Jose L.H. Campos
Quality Department Manager

Yasser5,8
AGO 2022
تعرضت للسرقه
لاشي
لايوجد مصعد وولامكان لانزال الامتعه
Respuesta del Departamento de Calidad

Dear Yasser, first of all we would like to thank you for making us your choice accommodation.
We are very concerned about your comments, as according to our records of the communication with our team, you did not report any kind of problems or concerns during your stay with us. Our team is always available for our guests. Please do not hesitate to contact us for any assistance you may need.
We remain at your disposal for any further help and hope to have the opportunity to welcome you in our apartments in the future.

Aija T.
Quality Department

Naiara Loizaga10
AGO 2022
Amazing Apartment in the heart of Florence for a family or group. We traveled as a family of 5 and the apartment was perfect for us. The place is very beautiful and clean, just like the pictures. The communication with the host was good and very helpful. The location is perfect! It is just a little hard to reach it by car. There are a lot of parking garages near by, but if you have a big car it would be a little bit difficult to reach them. Overall the apartment is amazing if you are looking for a nice stay in Florence.
Respuesta del Departamento de Calidad

Dear Naiara, thank you very much for making us your choice accommodation for your stay in Florence. We are delighted to know that you enjoyed your time with us and loved the apartment. We certainly hope you will give us the pleasure of welcoming you back in the near future.

Aija T.
Quality Department

FrankW9,6
JUL 2022
Staying in the city-centre in a new, clean and spacious apartment
Location in the city is just great - 5 to 15 minutes walk to each wanna-go location New , bright, clean apartment 700Mbps fiber :-)
Respuesta del Departamento de Calidad

Dear Frank, we are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our lovely property and exceptional location. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija T.
Quality Department

Jaclyn Antonio10
JUL 2022
This was the best airbnb I have ever stayed at! It was so chic, super comfortable, spacious and centrally located. I would definitely stay here again. Thank you Silvia for an amazing stay!
Respuesta del Departamento de Calidad

Dear Jaclyn, thank you very much for your feedback. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you and hope you will visit us again in not too distant a future.

Aija T.
Quality Department

Ahmad10
JUL 2022
No ha dejado ningún comentario.

Denis9,6
JUL 2022
great apartment with excellent location.
location is excellent
had a fuse go out a few times that had to be reset and it’s in second floor with no elevator. suggest they get someone to help with bags nexts time
Respuesta del Departamento de Calidad

Dear Denis, thank you very much for staying with us.
We really appreciate your highlights on our excellent location. We are sorry for any inconveniences you experiences upon your arrival or during the stay, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija T.
Quality Department

Roy Deaver9
JUL 2022
Great location and size for our family of four while in Florence.
Respuesta del Departamento de Calidad

Thank you Roy for your kind feedback. We are glad to know that the apartment matched your family´s holiday expectations and we hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

María Del Rosario García10
JUL 2022
We had the best time at Silvias place. Close to all we wanted. Beautiful space and quiet at the same time. Definitely would return.
Respuesta del Departamento de Calidad

Thank you very much for staying with us and for sharing the highlights of your stay in our apartment. We hope you will visit us again in not too distant a future.

Aija T.
Quality Department

Ronia9,7
JUN 2022
Chiara was amazing. She was friendly, but also SO helpful! She went above and beyond to ensure that we were comfortable and even helped as best as she can with touristy requests. The apartment was clean, beautifully decorated and very spacious. My family was so grateful that the AC´s all worked well because we were in the middle of an Italian heat wave reaching up to 105 degrees! The location couldn´t be any better, in the middle of it all and easily walkable to all sites, restaurants and bars.
Respuesta del Departamento de Calidad

Dear Ronia, thank you very much for your kind feedback. We are glad to know that you had the opportunity to enjoy our exceptional hospitality and that our team’s performance exceeded your expectations.
We hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Lauren10
JUN 2022
My husband and I stayed in Silvia’s beautiful, modern apartment with 2 other couples we were traveling with. It was the perfect location- very central and close walking distance to everything we would want to see in Florence. The apartment is beautiful with modern amenities/bathrooms and large living room. Sylvia was also communicative and helpful during our stay, and even recommended a town to visit on our last day that was really great.
Respuesta del Departamento de Calidad

Dear Lauren, thank you very much for choosing our apartment and for taking the time to review your stay with us. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you and we would love for you to come back and enjoy more unforgettable days with us.

Aija T.
Quality Department

Lindsay10
JUN 2022
This 3bd/2bath apartment is amazing. It was very up to date. We loved this place as it was walking distance to everything. When we come back to Florence, we will be staying here.
Respuesta del Departamento de Calidad

Dear Lindsay, we are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience in our apartment and we would love for you to come back and enjoy more unforgettable days with us.

Aija T.
Quality Department

Danielle9,7
MAY 2022
This apartment is exactly as it is represented on the site and in the pictures. Very clean, spacious, modern and a great location. The building is secure and clean. The property manager was extremely helpful and attentive. We had 5 adults and it was plenty of space. (There is no elevator but it is only the second floor and not difficult to navigate.)
Respuesta del Departamento de Calidad

Dear Danielle, thank you very much for your feedback. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you.
We hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Johann10
MAY 2022
Ver nice place, clean, good host, great location. If you have small kids… 2nd floor without lift is not ideal, especially since buggy may not be left downstairs. Had to rund downstairs a few times to reset electrical breaker switch (ca every 1,5 hours when A/C was on)
Respuesta del Departamento de Calidad

Dear Johann, thank you very much for taking the time to review your stay with us. Your opinion is very important to us and we take it very seriously. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Valéria10
MAY 2022
Nossa estadia foi perfeita! Apartamento recém reformado e excelente localização! Anfitriã super solícita. Voltaria com certeza e recomendo
Respuesta del Departamento de Calidad

Dear Valéria, thank you very much for taking the time to review your stay with us. It is such a pleasure for us to know that we were able to match your holiday expectations and you are willing to come back. It is the best reward for us.

Aija T.
Quality Department

Meike10
MAY 2022
Chiara was absolutely amazing! Couldn’t have been happier with the check in, communication and generally the service.Apartment was also second to none. Always stressed about cleanliness levels with air bnb, this one couldn’t have been better. High recommend it! Thank you
Respuesta del Departamento de Calidad

Dear Meike, we are thankful for the comments you have made about your stay, since they help us understand how our guests enjoy their stay with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. Thank you for your kind feedback.

Aija T.
Quality Department

Roy And Nicky9,7
MAY 2022
We (two couples) thoroughly enjoyed our 5 day stay in this beautiful apartment which is just as photographed. It’s central location was so handy for the trips and tours that we took - we never had more than 10 minutes walk to any rendezvous point and we also had a wide variety of eating places and shops right on our doorstep. The apartment was spacious and the quality of fixtures and furnishings was excellent; an oasis to return to after a busy day sightseeing . Two of the bedrooms were quiet though the one at the front was rather noisy - we didn’t need it so it didn’t matter to us, but this may need to be considered if all three bedrooms were being used. The apartment is on the second floor and is accessed by twisting stone stairs so if you had any mobility issues it would not be for you as there is no lift. It was not a problem for us. Check in was smooth; we were able to speak to Chiara the day before we set off on our journey from home, we texted her when we were on the train from Pisa to Florence and she was in the apartment to meet us when we arrived. If we ever return to Florence we would have no hesitation in staying here again.
Respuesta del Departamento de Calidad

Thank you very much for your kind and detailled comments regarding your experience in our apartment. We highly appreciate your feedback.
We always strive to offer our guests a memorable and comfortable stay, and we are glad to know that we were able to match your expectations.
Hope to have the opportunity to meet you soon again.

Aija T.
Quality Department

Candice9
MAY 2022
Luxurious and new apartment on second floor. Hotel’s standard beds, sofas, TV; spacious for 6 adults. 10-15 mins walk from Firenze train station, bridge, Duomo, etc. There’s a famous restaurant and bakery just at the foot of the apartment. Could hear the crowd downstairs past midnight but soundproof windows helped. Would recommend if budget allows.
Respuesta del Departamento de Calidad

Dear Candice, thankyou very much for taking the time to share your experience in our apartment with us and other guests.
It was a pleasure for our team to assist you during your stay and we are glad to know that we were able to match your expectations.

Aija T.
Quality Department

Douglas10
ABR 2022
The property was beautiful in every way. Clean and well apportioned. Excellent beds with high quality linens. The bathrooms were large with pristine glass showers. The kitchen had everything needed and more. Location could not have been better. We were greeted as we arrived and the host was very kind and thorough. Nothing was left to chance. Wi-Fi worked perfectly. Air conditioning was throughout each of the rooms. There were 3 private bedrooms each with generous space. I was extremely impressed. On my next trip to Florence this is the only place I will stay.
Respuesta del Departamento de Calidad

Thank you Douglas for your detailled comments regarding your stay with us.
We are glad to know that you enjoyed your stay in our apartment so much and ee hope to see you again soon.

Aija T.
Quality Department

Dori10
ABR 2022
Ambiente molto bello e curato. Ottima la posizione. Lo consiglio!
Respuesta del Departamento de Calidad

We are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience in our apartment and we would love for you to come back and enjoy more unforgettable days with us.

Aija T.
Quality Department

Valerie9,7
ABR 2022
This is a great find! The location is perfect in the heart of Florence. Very well decorated with 3 comfortable bedrooms and 2 full baths. In fact, it looks like it was completely remodeled. Everything is new! One note, there is no elevator and several flights of stairs. Our host was very responsive. We loved our stay!
Respuesta del Departamento de Calidad

Thank you Valerie for your kind feedback. It is a pleasure for us to read that you had a memorable stay with us.
We hope you will visit us again in the future.

Aija T.
Quality Department

Julio9,2
ABR 2022
Apartamento en ubicación excelente, completamente nuevo, muy bien decorado y con todos los detalles necesarios para una estancia muy cómoda.
No tiene ascensor. Tal vez por ser nuevo faltaban algunas cosas de menaje de cocina pero que entiendo que irán cubriendo.
Respuesta del Departamento de Calidad

Estimado Julio, le damos las gracias por compartir su opinión sobre sus vacaciones con nosotros.
Nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus comentarios constructivos y esperamos poder servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Zach10
MAR 2022
Words can’t describe how amazing this apartment was. We have stayed in quite a few places in Italy and this one was the best so far. It is a beautiful apartment in an amazing location. Everything was thought of and it was so much space for our family of 6. It is completely remodeled and everything is new. We thoroughly enjoyed our time. Chiara and Silvia were great hosts and really helped us feel welcomed. I highly recommend for anyone looking for a place close to everything and with all the amenities they could wish for.
Respuesta del Departamento de Calidad

Dear Zach, thank you for reviewing your stay in our apartment. It is wonderful to know that we were able to match your holiday expectations and we hope you will visit us again in the future.

Aija T.
Quality Department