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Apartamento
Belfiore

Florencia · Florencia

9,5 (53 valoraciones)


1-5
Personas

3
Dormitorios

3
Baños

85 m2
Superficie

Sobre el alojamiento

Moderno y elegante apartamento de tres dormitorios y tres baños situado muy cerca del centro de la ciudad

Al entrar al apartamento, a la izquierda, encontramos un amplio salón comedor con sofá, Smart TV, mesa auxiliar, dos grandes ventanales con vistas a la avenida y una mesa de comedor con sillas con capacidad para seis comensales. En este espacio se encuentra también la cocina totalmente equipada.

A la derecha de la entrada, nos encontramos con el primer dormitorio con una cama individual de 1,10 x 1,90 m, televisión, silla, armario, baño completo en suite con ducha y un pequeño balcón que da al patio interior del edificio.

Volviendo a la entrada nos encontramos con un pasillo que distribuye las demás estancias del apartamento, siguiendo por este a la derecha encontramos un baño completo con ducha , la siguiente habitación se encuentra también a la derecha y cuenta con una cama de matrimonio de 1,35 x 1,90 m, televisión, armario, escritorio, silla y un gran ventanal que da mucha luz a esta estancia.

Al fondo del pasillo encontramos el último baño completo con ducha, a la izquierda de este, está la otra habitación de matrimonio con televisión, sillón, armario y cama de matrimonio de 1,35 x 1,90 m.

El apartamento se encuentra muy cerca del centro de Florencia, a pocos minutos caminando de la Basílica de Santa María Novella y de los principales atractivos turísticos de la ciudad. Además, muy cerca del apartamento nos encontramos con una parada de tranvía, cuya línea comunica con el aeropuerto y la estación de tren, haciendo que la llegada a la ciudad sea rápida y cómoda.

Aire acondicionado Split
Calefacción Split
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas Permitidas
Cuna Disponible
Planta 3ª Planta
Ascensor Disponible
Fibra óptica Gratis
Balcón Con vistas al interior
Televisión Smart TV
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.


> 048017LTI8068
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Valoración de la propiedad

9,5 (53 Valoraciones)

Ubicación
9
Calidad
9,7
Limpieza
9,8
Personal
9,7
Instalaciones
9,7
Recomendación
9,8

Nos interesa tu opinión


Opiniones de nuestros clientes

Sandy Ho10
MAY 2024
十分滿意的住宿,地理位置理想,屋內設備齊全,室內設計有品味,推薦入住!
Respuesta del Departamento de Calidad

Dear Sandy,

Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one.

We look forward to welcoming you back again soon.

Quality Department

Heidi Chong10
MAY 2024
We had a great stay at Genteel Home. Everything as describe, apartment is spacious consider in Florence, the tram station is right in front of our building, 3 stops will bring you to the main town, super convenient. Due to our travel Schedule, we have to arrive early morning. The host is so kind to greet us such early time and shown us the apartment, explain the area, transportation, restaurant, supermarket etc. The only problem is one of the shower door was broken by another visitor prior than us. It was a mess after shower, water is everywhere in the bathroom.
Respuesta del Departamento de Calidad

Dear Heidi,

Thank you for your kind words and for sharing your experience at Genteel Home. Knowing that your experience was enjoyable reminds us why we do what we do. We´re delighted to hear that you enjoyed the spaciousness of the apartment, the convenience of the tram station, and the warm welcome from our host.

We sincerely apologize for the inconvenience caused by the broken shower door. A previous guest unfortunately damaged it, and we are in the process of having it replaced. In the meantime, we have informed our guests that the shower can still be used with a bit more care.

Fortunately, the apartment has three bathrooms with showers, and many of our guests prefer to use the other two, which are in perfect condition. We understand this is not ideal and appreciate your patience and understanding while we work to resolve the issue as quickly as possible.

Your feedback is incredibly valuable to us and helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

Quality Department

Alexa Schmidt8
ABR 2024
This place was beautiful and just what we were looking for, close to bus station and tram station (right across the street) but a decent walk to main city center, however it´s very doable and easily accessible with using public transportation. Scott was great with tips and recommendations of things nearby when checking in and quick to respond to any messages throughout our stay!
Respuesta del Departamento de Calidad

Dear Alexa,

We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are thrilled to hear that you found our place beautiful and that it met your expectations.

We appreciate your kind words about Scott. Your feedback is greatly appreciated, and we are glad that we could contribute to making your stay enjoyable.

Thank you once again for staying with us. We hope to welcome you back in the future.


Quality Department

Veronique Pollock10
ABR 2024
The location was very easy to access from the airport, not too far from the main station either. The property was in an older building but all inside looked newly done. It was nice and peaceful to relax in.
Respuesta del Departamento de Calidad

Dear Veronique, We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.


Quality Department

Prax Mireles10
ABR 2024
Excelente opción para alojarse en Venecia, bien ubicado, el apartamento es tal cual se ve en la fotos, muy amplio, perfecto para una familia de 5 o hasta 6 personas, y Sara es super atenta y servicial.
Respuesta del Departamento de Calidad

Estimado Prax,

Agradecemos mucho su amable reseña sobre su estancia en nuestro apartamento. Es un honor para nosotros haber sido parte de su viaje y haber contribuido a que su tiempo en Florencia fuera memorable.

Sus amables palabras sobre Sara son muy valoradas y compartiremos su reconocimiento con ella. Cada miembro se esfuerza por brindar un servicio excepcional, y su satisfacción es nuestra recompensa.

Nos llena de satisfacción saber que nuestras instalaciones y servicios estuvieron a la altura de sus expectativas y que pudo disfrutar de su estancia plenamente. Su comentario refuerza nuestro compromiso constante con la calidad y la excelencia en el servicio que brindamos a nuestros valiosos huéspedes.

Esperamos tener el privilegio de darle la bienvenida nuevamente en un futuro cercano.


Departamento de Calidad

Dragoș Manolea10
ABR 2024
very good accommodation
Respuesta del Departamento de Calidad

Dear Dragos,

Thank you very much for taking the time to share your positive experience at our apartment. Your opinion is very important to us.

We sincerely look forward to the pleasure of welcoming you back in the near future.

Djala Lika10
ABR 2024
We had such a wonderful weekend. The place was very comfy,lots of rooms and space. Walkable to the main train station and city center. Very well equipped and everything was very clean.
Respuesta del Departamento de Calidad

Dear Djala, on behalf of our entire team, we would like to express our gratitude for choosing our apartment for your recent stay. We´re thrilled to hear that you enjoyed the location, cleanliness, and amenities. It was a pleasure having you as our guest. It would be an absolute honor to welcome you back, and we hope to have the opportunity to serve you again.

Quality Department

Erick Salgado10
MAR 2024
muchas gracias
Respuesta del Departamento de Calidad

Estimado Erick, Muchas gracias por elegir nuestro apartamento. Agradecemos el tiempo que ha dedicado para escribir una reseña. Fue un placer hospedarlo, y esperamos darle la bienvenida de nuevo en un futuro cercano.

Shijie Hu10
MAR 2024
very nice place have good time with friends in there!
Respuesta del Departamento de Calidad

Dear Shijie,

Thank you for your kind review. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. It is our pleasure to serve guests like you, and we await your return in the future.

Karina Dargan10
MAR 2024
Such a great stay at this apartment. Great location and right by the Tram station which helps you get near the Duomo in ten minutes otherwise can walk and be there within 25 minutes. Hostess was great and very responsive to all my questions and had great recommendations. The place was very clean and comfortable. Each bathroom was supplied with toiletries. Beds were very comfortable as well. Slept well but for two nights there were some young people who were loud within the building. Would definitely stay here again in the future
Respuesta del Departamento de Calidad

Dear Karina, thank you for choosing our apartment for your recent stay. We are delighted that you enjoyed our central location and the equipment of our apartment. We are truly grateful for your kind words regarding our staff´s service. We take immense pride in delivering exceptional service, and your satisfaction is our ultimate reward. We take great pride in providing a convenient and accessible setting for our guests. Please accept our sincere apologies for any inconvenience caused about outside noise. Your satisfaction means the world to us, and we hope to have the pleasure of hosting you again soon.

Quality Department

Rodrigo Orellana Alarcon10
MAR 2024
Nos encantó el lugar, limpio, ordenado, cómodo, bien decorado, bien calefaccionado, camas y almohadas cómodas. Lo recomiendo.
Respuesta del Departamento de Calidad

Estimado Rodrigo,

Apreciamos enormemente su reseña positiva y el impacto favorable que tiene en nuestro equipo. Su satisfacción es nuestra mayor recompensa y nos impulsa a mantener nuestro compromiso con la excelencia en el servicio. Si en algún momento decide emprender un nuevo viaje, sería un honor recibirle nuevamente.

Juan Ramón Madrigal Sanromán10
MAR 2024
Scott fue buen anfitrión, pendiente,, nos envió recomendaciones para cenar y comer, cuando llegamos fue amable, nos explicó dónde estaban las cosas. El apartamento nos quedó muy cerca de Fortezza da Bazzo ya que íbamos a un congreso, 15-20 min del centro, el tren está cerca.
Respuesta del Departamento de Calidad

Estimado Juan:

Apreciamos genuinamente su positiva y detallada reseña, especialmente su elogio a nuestro comprometido personal. Es verdaderamente alentador darse cuenta de que la dedicación y el servicio de nuestro equipo fueron aspectos destacados de su estancia. Su feedback positivo nos sirve de fuerte motivación para mantener el buen trabajo, siempre con el objetivo de crear una experiencia memorable para nuestros huéspedes. Esperamos con placer la oportunidad de alojarle nuevamente en su próxima visita.

Jennifer 胡10
FEB 2024
交通便利,离火车站可以步行,也可以乘电车。到圣母百花教堂可以步行。离去The mall的车站非常近。房间现代,设备很好,干净舒适,沟通非常顺利。强推。
Respuesta del Departamento de Calidad

Dear Jennifer,

Thank you for your kind words. We´re delighted to hear that you found our location convenient and our room modern, well-equipped, clean, and comfortable. We strive to provide excellent communication and smooth experiences for our guests. Your recommendation means a lot to us. We look forward to welcoming you back in the future.

Jubes Angel10
FEB 2024
Scott was amazing! He made us feel right at home with our check in, and gave us a tour of the unit. The apartment is so cute and beautifully renovated. It was the perfect place for our visit to Florence, and we will absolutely be back! Can’t recommend this place enough. Thanks for everything Scott!
Respuesta del Departamento de Calidad

Dear Jubes,

Thank you very much for your wonderful feedback. We´re delighted to hear that Scott provided you with excellent service and made you feel right at home during your check-in. It´s fantastic to know that you found the apartment cute, beautifully renovated, and perfect for your visit to Florence. We´re thrilled that you enjoyed your stay so much that you´re already planning to come back. Your recommendation means a lot to us, and we´re grateful for your kind words. Scott and the rest of our team strive to provide exceptional experiences for our guests, and we´re pleased to hear that we succeeded with you. We look forward to welcoming you back on your next trip to Florence.

Glep Bebidas SRL10
FEB 2024
todo perfecto.
Respuesta del Departamento de Calidad

Dear Glep,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Elna Schäffler10
DIC 2023
The place was great for a longer stay. Everything is well thought through and they made sure all needs are covered. The rooms and bathrooms are beautifully designed and of good quality. Despite being next to a larger street you can’t hear the traffic through the closed windows. I’d like to highlight the communication with the host - very friendly, helpful and answers promptly. I can only recommend it.
Respuesta del Departamento de Calidad

Dear Elna,

Thank you for your wonderful review. We´re delighted to hear that our place was well suited for your longer stay, and we appreciate your recognition of the thoughtful design and quality of the rooms and bathrooms. It´s fantastic to know that despite the proximity to a larger street, the closed windows provided a peaceful environment. We´re especially pleased that you found our communication friendly, helpful, and prompt. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

Daniela Juarez10
DIC 2023
Increíble lugar, dueños muy al pendiente todo el tiempo y demasiado amables!
Respuesta del Departamento de Calidad

Estimada Daniela:

Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros. Estaremos encantados de recibirles de nuevo en el futuro.

Jennifer Brooks10
NOV 2023
This location was great, close to the train station and the city. We were met by the host and she recommended local restaurants and places to visit. The apartment was very neat and tidy, and very spacious. If you want a location that is close to the city (5 min train ride) this is it. Would definitely stay here again!
Respuesta del Departamento de Calidad

Dear Jennifer,

Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.

Steffen Glaser10
OCT 2023
Good location, right next to an S-Bahn stop (line T2 to Firenze S.M.N train station), but still very quiet. Very friendly welcome from an employee with good tips for sightseeing.
Respuesta del Departamento de Calidad

Dear Steffen. Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Quality Department.

Roberta Booth Shearer10
OCT 2023
Sara was an amazing host very helpful the apartment clean with everything we needed it was quiet and we felt very safe
Respuesta del Departamento de Calidad

Dear Roberta,

Thank you for your kind words and positive review. We´re thrilled to hear that you had a wonderful experience during your stay. Sara is indeed an amazing host, and we´re delighted to know that her assistance was helpful and that you felt safe and well taken care of during your time in the apartment. It´s great to hear that the apartment was clean and provided everything you needed for a comfortable stay. We look forward to hosting you again.

Loma Devine9,7
OCT 2023
A Magnificently appointed apt fully equipped with all our needs. Quality linens plus all kitchen appliances perfect. Location close to tram and very quiet inside. Our amazing host Sara met us promptly at the entrance to ensure we knew all about the apt, navigating transportation and fantastic restaurant suggestions.I would surely return when in Florence.
Respuesta del Departamento de Calidad

Dear Loma,

We sincerely appreciate your gracious review of our Florence apartment. We are thrilled that you found it magnificently appointed, well-equipped, and conveniently located. Our commitment to quality linens and kitchen appliances is paramount, and we´re pleased to have met your expectations.

Your kind words about our host, Sara, warm our hearts. Ensuring a smooth check-in, offering transportation guidance, and sharing restaurant recommendations are all part of her dedication to making guests feel at home.

We would be delighted to welcome you back on your next visit to Florence. Please don´t hesitate to reach out if you need anything. Your comfort is our priority, and we value your loyalty.

Quality Department.

Melissa Boothroyd10
OCT 2023
Our contact met us at the train station and helped us navigate the local train which set us up for exploring the city with confidence. Her recommendations were greatly appreciated. Sara was simply wonderful and enhanced our experience greatly. We communicated via message which was great!
Respuesta del Departamento de Calidad

Dear Melissa,

We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay. Your generous feedback inspires and encourages us to continuously strive for excellence in our services. We look forward to having the opportunity to serve you again in the future.

Christopher Dacres6
SEP 2023
This place was as described. Beautiful apartment but there was a strong odor coming from the hallway bathroom. I was told to run water as it would clear the smell as it was because of the “sifon” and that it may be dry or not aligned, but the odor never went away and we unfortunately had to deal with that the duration of our stay. I would say that was the only downside to this stay.
Respuesta del Departamento de Calidad

Dear Christopher,

Thank you for taking the time to provide feedback on your recent stay at our apartment. We are pleased to hear that you found the apartment beautiful and that it matched the description.

We deeply regret the inconvenience you experienced with the odor coming from the hallway bathroom. We appreciate your patience and your efforts to address the issue by running water, as advised. It´s disappointing to learn that the problem persisted throughout your stay.

We will immediately investigate the issue and rectify the problem with the sifon to ensure that future guests do not encounter the same concern. Your feedback is invaluable to us in our continuous efforts to improve our service and the experience we offer to our guests.

We truly apologize for this inconvenience, and we hope that you would consider staying with us again in the future. We´d like the opportunity to provide you with a more enjoyable experience.

Pia Trinidad10
SEP 2023
Had an amazing 7 night stay here where we felt so at home and relaxed. There was just enough space for the 5 of us. All rooms were spacious and the living room was bright and airy. There’s a kitchen with all the materials you need (bonus nespresso machine) and washer/ dryer with stocked detergent. We loved being able to take a leisurely walk to the Center of Florence, or take a tram with the stop directly in front of us. Internet was very fast. Great for the 3 of us sometimes taking zoom calls at the same time. The most commendable was Raphael who gave us amazing and unique recommendations for places to eat. He was extremely helpful with all our questions and even went beyond when we had an emergency upon checking out. Overall, I highly recommend for anyone who wants to feel at home in Florence
Respuesta del Departamento de Calidad

Dear Pia,

We are genuinely delighted to read about your exceptional stay with us in Florence. It´s fantastic that you and your party felt right at home and thoroughly relaxed during your visit. We take pride in offering spacious rooms and a bright, airy living room, ensuring your comfort. Our well-stocked kitchen are designed to make your stay effortless.

We´re thrilled to hear that our location, allowing leisurely walks to the Center of Florence or easy tram access, met your needs. Fast internet is a must, especially for remote work, and we´re pleased it served you well.

We´re especially touched by your kind words for Raphael, who strives to provide exceptional service. Your recommendation warms our hearts, and we can´t wait to welcome you back to your Florence home.

Monique Peters10
SEP 2023
We had an incredible stay at this apartment. The location could not have been better, situated within walking distance to all the major attractions. The cleanliness of the apartment was exceptional, making our stay comfortable and stress-free. The host was responsive and accommodating and made sure we had everything we needed. We couldn’t have asked for a better base to explore this beautiful city. Highly recommend!
Respuesta del Departamento de Calidad

Dear Monique,

We sincerely appreciate your kind review. It´s fantastic to know you had an outstanding stay at our apartment. The central location, cleanliness, and our attentive hosting brought you comfort and convenience, which is our top priority. Your recommendation means the world to us, and we´d be thrilled to welcome you back anytime. Thank you for choosing our place for your visit to this beautiful city.

Mary Ann Edghill10
AGO 2023
We enjoyed our stay here. It’s very close to the train station and a short walk to some bus lines and tram. The apartment was clean and well decorated (as shown in their photos). Our host Rafael was very kind and helpful. He gave us a lot of great recommendations. I highly recommend this place and would stay here again!
Respuesta del Departamento de Calidad

Dear Mary Ann,
Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,

Quality Department

Heston Paules10
AGO 2023
Spacious flat, high quality finishes and beautifully decorated. Within a 15 minute walk from the centre of Florence and convenient to get on the local tram just in front of the building. A comfortable and very well furnished flat that´s like a home away from home.
Respuesta del Departamento de Calidad

Dear Heston,
Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards,

Quality Department

Marcela Osorio8
AGO 2023
Apartamento muy bien ubicado en una zona tranquila, cómodo y muy bonito. El anfitrión muy cortes, nos brindo muy buenas recomendaciones de las zonas emblemáticas y restaurantes donde comer.
Respuesta del Departamento de Calidad

Estimada Marcela:

Gracias por su amable y detallada crítica. Estamos encantados de conocer su experiencia positiva durante su estancia, nos alegra saber que la ubicación así como el trato que recibió de nuestro personal fue de su agrado. Sus comentarios proporcionan un gran aliento para nuestro equipo. Es un placer servir a huéspedes como usted, y esperamos su regreso en el futuro.

Departamento de Calidad

Kerry Mallette10
JUN 2023
Just as nice as the photos - newly remodeled; modern and clean with nice finishes, high ceilings. Quality Italian bed linens/soft towels. Very spacious and bright. Having three bedrooms and three full baths was extremely convenient, and all were well appointed. Felt like a cross between a nice hotel and comfortable apartment with spacious living area. Raphael was friendly, helpful, flexible and responsive. Access to tram/train was great for our needs but a bit of a walk to restaurants/sights. Recommend not opening the windows as we did so on the first day and had mosquitoes. (Mosquito repellent was available in the linen closet). Would definitely stay again if in the area. Very pretty apartment!
Respuesta del Departamento de Calidad

Dear Kerry,

We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Romola Lang10
JUN 2023
Lovely apartment right beside the tram. Only a couple of stops on the tram to the city centre. It was also easy to walk but we wanted to save our energy for wondering around Florence. The apartment was spacious and well appointed. Great communication and lots of wonderful recommendations for food.

Megan Grenier10
JUN 2023
Really beautiful place outside the hectic areas of Florence. It’s around a 20 minute walk to a lot of places. It’s very close to the train spaces. The apartment is very large with 3 gorgeous bathrooms. It’s decorated beautiful! They helped us to check in early and provided many recommendations and links for us.

MARY LINDMARK8
MAY 2023
No ha dejado ningún comentario.

MELISSA PELOSI8
MAY 2023
bueno
los anfitriones muy amables. el departamento lindo, cómodo.
muy lejos del centro, como 20 min caminando no hay taxis y regresar caminando de noche da miedo, no es una zona muy bonita
Respuesta del Departamento de Calidad

Estimada Melissa:
Nos complace enormemente saber que encontró amabilidad en los anfitriones y comodidad en el departamento. Lamentamos sinceramente que la ubicación del apartamento no haya sido óptima para sus necesidades durante su viaje. Agradecemos profundamente su valiosa retroalimentación y esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

Tasha Hampton10
MAY 2023
This was a great place to stay in Florence! It’s about a 10-15 min walk from the central station. Along with that, it’s beautifully decorated and spacious! The hosts were there to personally greet me and give me well throughout recommendations on the map of where to go in Florence. I was able to visit half of their recommendations which were all amazing (attractions, restaurants, etc) Would highly recommend! Well worth the price :)
Respuesta del Departamento de Calidad

Dear Tasha,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.

Jose L.H. Campos
Quality Department Manager

Guillaume Valette10
MAY 2023
Very good deal. Public transport very close. Host very friendly. Recommanded !
Respuesta del Departamento de Calidad

Dear Guillaume,
We wanted to take this opportunity to thank you sincerely for choosing our apartment for your accommodation needs. Your trust and preference mean a lot to us, and we genuinely hope that your stay was up to your expectation. We are looking forward to hosting you again, and we assure you that we will spare no effort in making your next visit as enjoyable as possible.

Jose L.H. Campos
Quality Department Manager

Victoria Misheva10
ABR 2023
Wonderful apartment with three large bedrooms and bathrooms. Very modern, spacious and convenient! About 15 mins walk to town center but also close to trams, etc. We thoroughly enjoyed our stay and highly recommend!
Respuesta del Departamento de Calidad

Dear Victoria,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.

Jose L.H. Campos
Quality Department Manager

Adrian Xhuglini7
MAR 2023
No ha dejado ningún comentario.

困 用户10
MAR 2023
非常好!!!!!!!!!!!!!这是我在意大利住的最好的民宿🥰🥰🥰🥰
Respuesta del Departamento de Calidad

Dear Guest,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Amara Tibbitts10
MAR 2023
Very easy and nice stay! Beautiful apartment and the host was very helpful and fast responding. Highly recommend
Respuesta del Departamento de Calidad

Dear Amara,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Florence. We will be delighted to welcome you back on your next trip.

Jose L.H. Campos
Quality Department Manager

Ella Chan9,8
MAR 2023
We absolutely loved our stay ! The place was really clean and charming. Well communicate with the staff. Would highly recommend.
Respuesta del Departamento de Calidad

Dear Ella,
Thank you for taking the time to write this wonderful review about your stay with us. We read with great pleasure how much you have enjoyed the apartment. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Soni Madrecha10
FEB 2023
A must must stay. The location is perfect. The house is beyond perfect and the hosts a too kind and accommodating.
Respuesta del Departamento de Calidad

Dear Soni,
We are thrilled to read how much you have enjoyed your stay in Florence. Thank you for your praising words towards the apartment and the staff. it will be our pleasure to host you again in the future.

Jose L.H. Campos
Quality Department Manager

Hanna Baksh8
FEB 2023
No ha dejado ningún comentario.

Lucilla Beltrame10
FEB 2023
Casa molto bella. La host davvero disponibile e cordiale. Comoda per il centro e muoversi a piedi.
Respuesta del Departamento de Calidad

Dear Lucilla,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Regine Lüthy Garn10
ENE 2023
Alles war tipptopp!
Respuesta del Departamento de Calidad

Dear Regine,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Elena Brognara10
ENE 2023
Abbiamo soggiornato in questo splendido appartamento per un weekend in 5 persone. Molto pulito, ampio e ordinato. Di fronte casa la fermata del tram che porta vicinissimo al centro in pochi minuti. L’appartamento è nuovo e arredato molto bene , ottimi gli infissi che creano un isolamento acustico con l’esterno, letti molto comodi (dormito benissimo) e tre bagni tutti con doccia molto belli. Serena che ci ha accolti è stata molto efficiente e premurosa dandoci molte indicazioni sia per la visita della città che per quanto riguarda il cibo, è sempre rimasta a disposizione. Molto brava! Super consigliato!
Respuesta del Departamento de Calidad

Dear Elena,
We are very happy to read how much you enjoyed your stay at our apartment. Thank you for all the praising highlights, It is our goal to deliver top quality stays and we are delighted to know that we achivied that. Thank you again, we look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Anna Ciuffreda10
ENE 2023
viaggio di lavoro piacevole quasi come una vacanza!
tutto,casa molto bella comoda e pulitissima,mai trovata una soluzione così eccezionale,tre camere con tre bagni.Il top è stata Serena,con la quale ho interagito,una host fantastica,sempre gentile e disponibile,ad ogni richiesta fatta su whatsapp lei rispondeva immediatamente.Inoltre la posizione fantastica,a pochi passi dalla Fortezza.SUPERCONSIGLIATA!
tutto perfetto!
Respuesta del Departamento de Calidad

Dear Anna,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

Jose L.H. Campos
Quality Department Manager

Amina Ismail Casmod10
ENE 2023
Exquisitely decorated apartment. Very comfortable and conveniently located.
aesthetically pleasing for an authentic Firenze experience. The hosts are friendly and helpful.
Respuesta del Departamento de Calidad

Dear Amina,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Gabriela Nery Ferreira10
DIC 2022
Outstanding stay! Amazing spacious appartment, excelent location. Very clean and with all (and more) amenities you may need for any lenth stay. The hosts were extremelly helpful, providing tips for visiting the city and even a list of recommended restaurants in town. We tried a few and were not disaponted!! We would certainly recommend staying here for anyone visiting Florence. The city center is very close, you can do everything in a walking distance. Big bonus for the elevator to bring our luggages upstairs. Thank you very much!!
Respuesta del Departamento de Calidad

Dear Gabriela,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Wendy Zheng6
DIC 2022
My check-in time was delayed for no reason, and I was not allowed to store my luggage. I walked around with my big suitcase for almost two hours before I was allowed to check in.
Respuesta del Departamento de Calidad

Dear Wendy,
Thank you for staying with us on your trip to Florence and for writing this review. We apologize for the inconvenience on the check-in time. This is not common on us and we will investigate what could have possibly happened. Nevertheless, we are happy that you could enjoy the rest of your stay with us.
Thank you again, we hope to host you again soon.

Jose L.H. Campos
Quality Department Manager

Yannik Weber9,3
DIC 2022
great place to stay!
Respuesta del Departamento de Calidad

Dear Yannik,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Florence. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Francesco Papapicus8,3
NOV 2022
Appartamento rifinito, pulito e arredato con gusto. Ben riscaldato. Consigliato. Unica pecca: alimenti di base per la cucina (sale, olio, zucchero, caffè) assenti.
Respuesta del Departamento de Calidad

Dear Francesco,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We always look for aspects that can be improved and your comment help us in our task. We hope to welcome you again soon.

Jose L.H. Campos
Quality Department Manager

Engin Cincil10
NOV 2022
The house was clean and comfortable, they were also really friendly.
Respuesta del Departamento de Calidad

Dear Engin, we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Carla Díaz8,7
NOV 2022
The apartment is AMAZING and exactly like the pictures, is super comfortable and super spacious. It is 10 minute walk from the train station and the tram is just in front of the apartment. Near the apartment there is no much to see nor eat, but it is very walkable area. The only bad thing is that check in process can definitely be improved, since the communication and instructions were confusing!
Respuesta del Departamento de Calidad

Dear Carla, thank you for sharing your feedback on your recent holiday experience with us and for praising the apartment. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.