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HOME flecha-breadcrumb MADRID flecha-breadcrumb CAVA BAJA

Cava Baja Apartment

50 m2
Max: 4 Guests
1 Bedroom
1 Bathroom
WiFi
4 floor
Air conditioning
Heating
Elevator
Balcony
Sofa Bed

DESCRIPTION

Beautiful and new apartment just in the city centre of Madrid, one of the most famous street in the city, Cava Baja. Show more

AVAILABILITY

ROOMS

Living room
> Sofa bed
> TV
Bedroom 1
> Double bed
> Wardrobe
> Bed linens and towels
Bathroom 1
> Shower
> W.C
Kitchen
> Fridge
> Vitroceramic hob
> Microwave
> Coffee Maker
> Washing machine
> Dish washer
> Toaster
> Juicer
> Flat iron and ironing board

REVIEWS

8.8
  • LOCATION

    10
  • QUALITY

    8
  • CLEANING

    8
  • STAFF

    9
  • Familia Romero

    JAN 2020

    La chica que nos atendió (Virginia), estuvo pendiente de nuestra llegada y adapto su horario a nuestra conveniencia.


    La ubicación del apartamento es genial, esta cerca de la plaza mayor y plaza del sol. Hay dos estaciones de tren cercanas (Tirso de Molina y La Latina) que te permiten moverte por toda la ciudad.

    También hay mercados cercanos para comprar lo que necesites (Dia, Carrefour, LIDL).

    El area esta llena de sitios para cenar, bares para tomarte unos tragos y disfrutar en las noches. La vista desde la terraza es genial. A pesar de ser un area bien transitada el apto. es silencioso durante las noches

    El apartamento es pequeño, pero puede acomodar 4 personas, aunque el sofa cama es un poco pequeño para acomodar dos personas adultas.

    La limpieza del apartamento debe ser mejorada. Las mesitas en la sala y algunos utensilios de la cocina estaban sucios. El apartamento tiene un olor a humedad que no pudimos eliminar. Utilizamos velas de olor, algunos ambientadores (spray, eléctricos) y no pudimos eliminar el olor.
    El apartamento presenta una mancha de humedad en el techo de la habitación que pudiera ser la causa del mal olor.

    En general la experiencia fue buena, pero no excelente.

    Genteel-Home: Estimada Familia Romero, Estamos sinceramente agradecidos por el tiempo que ha dedicado a compartir su opinión sobre su reciente estancia en nuestro apartamento en Cava Baja, nos alegra saber que disfrutó tanto la ubicación como del servicio recibido a la llegada. Una limpieza a fondo es una necesidad absoluta para Genteel Home y seguimos protocolos muy estrictos para garantizar resultados satisfactorios con respecto a la higiene y la limpieza en nuestros apartamentos. Para futuras ocasiones, le recomendamos encarecidamente que se ponga en contacto con nuestro equipo en caso de encontrar cualquier incidencia en el área de limpieza, esto nos dará la oportunidad de llevar sus conclusiones a la atención de nuestra gestión de limpieza. Por favor, acepte nuestras más sinceras disculpas por las imperfecciones que usted describe en su opinión. Todos los apartamentos para los recién llegados son, por norma, revisados doblemente por nuestro jefe de servicio, para una ocasión futura, por favor no dude en ponerse en contacto con nosotros en todo lo que necesite, el equipo hará todo lo posible para encontrar una solución inmediata para usted. Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar sus expectativas. Reciba un cordial saludo. Rosa Navarro, Responsable de calidad Genteel Home Madrid.

  • Alex

    DEC 2019

    Cava Bajísima. La habitación y cama son muy justas, el sofá cama súper incómodo y huele todo un poco raro. Como a detergente barato. Se le ve poco cuidado. La ubicación es muy buena

    Genteel-Home: Estimado Alex,agradecemos el tiempo dedicado a escribir este comentario y lamentamos mucho lo que nos comenta en el mismo. Lamentamos que el sofá cama no no le resultara cómodo, trataremos de averiguar lo sucedido ya que nos sorprende pues el sofá-cama es nuevo. Hemos comprobado el asunto referente a los olores de la casa y no hemos percibido nada, suponemos que ha sido algo puntual. Agradecemos nuevamente su comentario pues nos ayuda a asegurar que nuestros futuros huéspedes estén siempre encantados con su estancia. Nos tiene a su total disposición para otros detalles o consideraciones que desee. Saludos y acepte nuestras disculpas nuevamente. Fátima Roca, Guest experience Manager.

  • Michael

    DEC 2019

    Die Lage der Wohnung ist einfach perfekt, direkt in der gleichen Straße befinden sich viele tolle Bars, Restaurants und Einkaufsmöglichkeiten. Alle Sehenswürdigkeiten sind fußläufig erreichbar - Gute und moderne Ausstattung der Unterkunft - Die Kontaktaufnahme mit den Gastgebern hat super funktioniert

  • Ánonimo

    DEC 2019

    Location was great
    Hand over of keys and meeting instructions were poor, the girl was rude, she knew our arrival time at Madrid main train station but only allowed us 30 minutes from arrival to get to the appartement and having never used the Madrid metro system before, this was impossible. When the 30 minutes were up, she started constantly ringing us, telling us she had other people to meet and we we causing a delay, even though she had set our arrival time without consulting us or allowing for the fact that this was our first time and we didn´t know the city. We were then wandering around the street for 10 minutes trying to find the appartement as there was no street number given on the check in instructions. When we finally arrived, she took us to the appartement, took our credit card details and passport details and left, no instructions, no help, no information. Appartement sleeps 4 people but there are not enough cups/plates etc for 4 people.

    Genteel-Home: Dear Mr/Mrs, thank you for your review. We are sorry that the check in was not adequate, measures have been taken so this doesn’t happen again. On the other hand, we are sorry you had difficulty arriving to the apartment as the street number is indicated in the mail that we send. We are happy you liked the location and hope you enjoyed madrid. Hope to see you back in one of our apartments so you can have a better experience with our team. Regards

  • Ernestas

    DEC 2019

    Location was grate all main object around apartments, kichen was equipped well, sleeping room very good,
    Sofa in living room heavily worn, additional extra bedding stained too (need to change) is not comfortable when you preparing bed for sleep

    Genteel-Home: Dear Ernestas, thanks for your comment. We apologize if the sofa bed did not seem confortable. Also that the sofa bedding was not completely clean. We will work to solve these aspects so that it does not happen again. We are happy to know that the location and equipment of the apartment was to your liking. Regards
    Fatima Roca - Chief of Customer Service

  • Didier

    DEC 2019

    Tout fabuleux: emplacement confort la personne qui nous a reçu très très gentille

  • Ánonimo

    DEC 2019

    Madrid is a beautiful city to wander about and this apartment is right at the centre, but a bit noisy

    Genteel-Home: Dear guest, we are very happy to know that you liked the apartment in all aspects, especially for its central location. However, we would have liked to know if you had any problems with our staff to know the reason for your assessment in this aspect. We hope you enjoyed your stay despite it. Regards
    Fatima Roca - Chief of Customer Service

  • Shafir

    DEC 2019

    It had a very homely feel. The apartment was located in the center of Madrid. Everything was a walk away. The owner was kind and helpful. The room was comfortable. Everything that a apartment needs is provided here.
    The room was a bit dusty so you have to mop up the place. There is no cleaning service during your stay so you have to take care of that on your own. The room was not as big as in the pictures but still a beautiful apartment!

    Genteel-Home: Dear Shafir, thanks for your comment. We are glad to know that you liked the apartment and have enjoyed a pleasant stay. We are sorry that the cleaning did not meet your expectations. It is a very important aspect for us and we will work to improve in this aspect. It has been a pleasure to have hosted you. Regards.
    Fatima Roca - Chief of Customer Service

  • Anibal Mos

    DEC 2019

    Muy cómodo amplio, iluminado, bien ubicado, seguro, los artefactos funcionaban perfecto, y tuvieron la delicadeza de entregarnos antes las llaves. 10 puntos. Gracias

  • Gregor

    DEC 2019

    Great location, good layout, modern furnishings. The hosts were responsive.
    Armchair is dirty. One of the kitchen chairs is broken. WiFi is working poorly. The late check-in fee is way too high.

    Genteel-Home: Dear Gregor, thanks for your comment. We are glad to know that you liked the location and decoration of the apartment. We will check the broken chair to fix or replace it, and we will call the internet company to solve the signal improvement. We hope that despite this you have enjoyed your stay. Regards.
    Fatima Roca - Chief of Customer Service

  • Poornima

    DEC 2019

    We are very very disappointed with the Madrid Apartment. There was a foul smell in the house. At first we thought it may be temporary coming from outside the apartment because we opened the balcony. However there is a smell in the apartment all the time, usually associated for broken pipe or sewer. Also the internet has been down during our stay. The shower only gives really really hot water and no cold water to balance the shower. It was almost impossible to shower with such hot water. I even contacted Genteel Homes during our stay, by both email and phone, there was so response. Really not happy with the quality standards. We will not be booking with Genteel home again.

    Genteel-Home: Dear Poornima, we sincerely appreciate the time you spent to share your comments following your visit to our Apartment in Cava Baja. Please accept our sincerest apologies for the difficulties you had with our Wifi service, unfortunately our internet provider could not restore the service as swiftly as we would have liked. Regarding the hot water system, we are sorry if there was a problem with the functioning of the system in your apartment, our staff´s professional service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed in this area, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind Regards. Fátima Roca, Guest Experience Manager.

  • Anónimo

    AUG 2019

    The apartment is cozy and pretty. It has everything we need. We did have to buy paper towels to for cleaning up, but it is ok. It is centrally locates. We literally walked everywhere. The staff is very nice. We arrived early and they let up put down the bags in the apartment early.
    The apartment is smaller than I expected. It would be perfect for a couple though. (We had little kids and it was a bit cramped for us).

  • Kazuyuki

    AUG 2019

    最高の滞在でした。観光者が多い地区にしては静か。地下鉄駅からのロケーションがよい。スーパーマーケットや市場が近くにある。入口に管理人がいるので安心。
    アイロン台カバーが外れるので改善をしてほしい。

  • arianna

    AUG 2019

    La posizione centrale a due isolati da Plaza Mayor. In massimo 25 minuti, a piedi si raggiungono tutti i quartieri di interesse (Chueca, Letras, etc) e i Musei. Consigliato per 2 o 3 persone, in 4 visti gli spazi e il Divano letto aperto, è faticoso.
    Se ripenso ad altri appartamenti presi con booking, qui poche cortesie per gli ospiti, ma tante mail con regole da seguire. Non una bottiglia d’acqua. No bagnoschiuma o altro anche se dichiarati (in verità c’era per 4 persone un minuscolo flacone da 30ml...) Asciugacapelli da viaggio rumorosissimo che si riscalda e la doccia e il lavabo già intasati appena arrivate. E vedete di andarvene alle 11 precise perché alle 11.01 arrivano tre energumeni a recuperare la biancheria sporca che paiono teste di cuoio e vi faranno sloggiare. Se dovete lasciare le valigie vi metteranno in contatto con un servizio a pagamento.

    Genteel-Home: Nos alegra mucho saber que la ubicación le ha gustado ya que efectivamente se puede llegar a pie a todos los puntos de interés en madrid. Es un apartamento cómodo y acogedor que como indica es muy cómodos para 2 o 3 personas aunque caben 4. Sentimos que el equipo de limpieza les sorprendiera aún en el piso pero en cuanto al horario de salida necesitamos ser estrictos para que de tiempo a preparar el apartamento para el próximo cliente que muchas veces ya se encuentran en madrid desde muy temprano y están esperanzando haciendo tiempo a poder entrar en su apartamento. Seguimos trabajando para mejorar y cuando es posible en el check out les dejamos dejar las maletas en el apartamento unas horas.

  • LuismiSan

    JUL 2019

    La ubicación del apartamento, a un paso de lo más relevante en Madrid, desde el punto de vista cultural; y su equipamiento, con todo tipo de facilidades para los huéspedes: aire acondicionado, wifi, tostadora, máquinas de café, lavavajillas, lavadora, microondas, menaje para cuatro, plancha, tabla de plancha, TV., . . .
    Tener aparcamiento en el edificio. Si se aparca en la calle, cuidado que hay que el parquímetro no está en la misma calle, está en calle Grafal. El Ayuntamiento informa muy mal de su reglamentación con señales de tráfico inexistente.

  • Anónimo

    JUL 2019

    Prima locatie, mooi modern en schoon appartement midden in centrum

  • june

    JUL 2019

    Excellent location, accommodation was perfect for us, we stayed for 3 days and enjoyed it.
    No complaints

  • Acmerhej

    JUL 2019

    Very good place with privacy, facilities, cleanliness and price
    Hospitality Cleanliness Location Facilities Elevator
    The water was too hot during the shower

  • Matteo

    JUN 2019

    La situation idéale près de la Place Mayor. L´appartement est propre et fonctionnel. L´acceuil a été parfait.
    L´appartement est idéal pour 2 à 3 personnes. Un peu petit pour 4 personnes.

  • Werner

    APR 2019

    Het stonk in het appartement naar rioollucht.

    Genteel-Home: Dear Werner, thank you for your comment. We did not know anything about this problem. We would have liked that you to told us during your stay to be able to call a technician. We will see what is the problem and we will call to a technician to check if the problem has been something exceptional due to the recent rains and we will solve it immediately. We hope that despite this you have enjoyed your stay. Regards

  • John

    MAR 2019

    Amazing location, great host and overall great apartment.
    Shower tray spilt onto floor and there was some sort of issue with the drains, the smell was a bit unpleasant

    Genteel-Home: Dear John, thank you very much for your kind comment. We are very happy to know that you liked the apartment in all aspects. We are very sorry about the problem with the shower drain. Unfortunately, these incidents sometimes occur, but the problem is already solved. Thank you for your understanding and we hope to see you again in the future. regards

  • Fritz Zickler

    MAR 2019

    - sehr gute Lage, fußläufig viele Sehenswürdigkeiten zu erreichen. - moderne Einrichtung - gepflegtes Gebäude mit Concierge ( sehr freundlich)
    Hinweis: Es fehlte die Hausnummer bei der Adressenangabe!

  • Natalie

    MAR 2019

    Excellent! Perfect location and Danny was a great host

  • Christel Martinez

    FEB 2019

    + L´accueil L´emplacement L´immeuble sécurisé
    - Le bruit dans la rue la nuit

  • TINGLUN

    FEB 2019

    地點,旁邊就是主廣場跟聖米格爾市場。走不到五分鐘就到王宮。地理位置極佳。

  • Giorgia

    JAN 2019

    La posizione è ottima e la struttura molto carina ed accogliente. Letti molto comodi. La bellissima vista inoltre ha sicuramente aggiunto valore al l’appartamento.
    Entrati la prima sera si nota un forte odore di “umido/chiuso”, che poi è svanito col passate dei giorni

  • Carolina Rodriguez

    JAN 2019

    Apartamento con excelente ubicación. El mobiliario del apartamento y la atención del personal de la agencia, atentos en todo momento, para el sofá cama había un edredón para una cama de una plaza y al día siguiente nos trajeron uno nuevo de dos plazas para estrenar. También tuvimos problemas con la almohada porque era de viscoelastica un poco dura y alta y nos trajeron una más blanda al día siguiente también.
    Un olor desagradable que había al entrar en el apartamento cada vez, no sabría identificarlo si era olor a humedad, cañerías..

  • scryed143

    JAN 2019

    Wonderful! Would recommend it to my friends.
    Location is very good. Metro/Subway train and Supermarket is so close by. You can easily purchased and cooked a descent food. Bed is good in the bedroom. Sofa bed, not so much. We put the mattress on the floor. Love the AC/Heating and the wifi. Its a good apartment for A family of four. The room is clean and we maintained it clean even before we left. Nice to have some brooms and mop for the floor. It felt like home.
    A paper towel should at least be provided and the rugs they use to clean should at least be replace or washed properly. The plates needs to be change.

  • Anónimo

    DEC 2018

    Location is perfect, walking distance to everything. Appartement is clean, modern, has everything you need and more.

  • 동원 김

    NOV 2018

    도착전에. 연 락은. 꼭 해야

  • Martina

    NOV 2018

    Appartement mitten im Ausgehviertel
    Super zentrale Lage in Wohnhaus mit Spaniern, ringsum viele tolle Kneipen und Restaurants, hell und modern eingerichtet, persönlicher Empfang, gutes WLAN, prima für zwei, etwas eng für vier Leute
    Laut, da direkt an der Ausgehmeile Cava Baja, wo die ganze Nacht und jede Nacht eine Menge los ist. War im November kein Problem, weil man mit geschlossenen Fenstern schlafen kann, aber im Sommer... Ausziehcouch (ziemlich kurz und eng für zwei Leute) im Wohnzimmer war nicht hergerichtet, schmale Bettdecke für zwei, aber auf Nachfrage wurde noch eine zweite gebracht. Bad ziemlich klein, wenig Ablagefläche. Hätte insgesamt sauberer sein können, war aber okay.

  • Anónimo

    NOV 2018

    El apartamento está bien ubicado.
    Personal inexperto, decoración pobre, no revisado, suelo muy sucio, estresante, varios cosas rotas, si te dichas inundas el apartamento. Es caro, siempre me había hospedado en hoteles, primera experiencia en alquiler en apartamento vacacional....definitivamente vuelvo a los hoteles

    Genteel-Home: Estimado cliente, en primer lugar lamentamos que haya firmado su comentario como "anónimo" y no nos facilitara los datos necesarios para comprobar su reserva y ver qué ha podido ocurrir en su caso llegar a tal insatisfacción y cómo podríamos haberle ayudado o haber solucionado los problemas que detectara. No entendemos la mayoría de las quejas que menciona. Nuestro personal es profesional y llevamos muchos años trabajando en el sector de los apartamentos turísticos, esforzándonos en satisfacer a nuestros clientes y darles el servicio que esperan, pero no sabemos qué ocurrió en su caso para tener dicha opinión. Respecto a la limpieza, es un aspecto que cuidamos mucho y tratamos que siempre nuestros apartamentos estén impolutos a la llegada de nuestros huéspedes, por lo que nos extraña mucho que el suelo estuviera muy sucio y no nos lo hiciera saber durante su estancia, al igual que con los desperfectos que comenta, de los cuales no nos ha comunicado nada ni usted durante su estancia ni los huéspedes posteriores que se han alojado, los cuales no han tenido problema alguno con la ducha. En cualquier caso, revisaremos con detalle todo el apartamento para solucionar cualquier problema que hubiere en el mismo. Nos alegra saber que, al menos, la ubicación fue de su agrado. Saludos

  • Luz Marina

    NOV 2018

    Muy agradable. Perfecta ubicación.
    La ropa del sofá cama no era la adecuada, muy incomodo organizarlo

  • Viviana

    NOV 2018

    Muy cálido cómodo y muy bien ubicado.Muy amables en la recepcion

  • Morten

    OCT 2018

    Utrolig fin belligenhet. Umulig å få det mer sentralt. Fantastisk med franske balkongdører i alle retninger. Lyst og lekkert. Anbefales på det varmeste. Vi kommer veldig gjerne tilbake. Vi vil ikke vurdere andre steder i Madrid.

  • Edward

    OCT 2018

    A fun and delightful experience! Location was perfect, near all the best tapas restaurants and activities, walkable distance to the palace and the Prado. Very airy apartment. Landlord very gracious. Apt in a secure building. Found the furniture a little fragile in the apartment. Ok for us but if you were big people the chairs and couch would not have held up. The apartment was well stocked with everything else you needed.

  • Petra Bakica

    OCT 2018

    I will reccomend this apartment to everyone who are visiting Madrid. Location is great, maybe 1 minute to Plaza Mayor. Street is full with Caffè and restauran. There is also supermarket near the corner. During the night it is calm and you can sleepe normaly. Apartment is new, clean and has all equipment you need. I am so ih love with this apartment.

  • Vladimir

    SEP 2018

    Perfecto
    Apartamento en el corazón de Madrid. La vista panorámica desde las ventanas (con pequeños balcones) le permite sentarse por la noche en el balcón con una copa de vino y observar la vida hirviente de Madrid. En general, nos gustó. No hubo sorpresas desagradables. Resultó que el apartamento estaba exactamente igual lo que en las fotos en website.
    El sofá y las sillas son un poco incómodos.

  • Anónimo

    SEP 2018

    Excellent. La situation géographique etait vraiment extraordinaire, je recommande franchement

  • Anónimo

    AUG 2018

    Excellent. La situation géographique etait vraiment extraordinaire, je recommande franchement

  • Reesa

    JUL 2018

    Amazing location, right within walking distance of a lot of the tourist attractions. The check-in and out was super smooth and the host was willing to meet me earlier so I wouldn’t have to carry my luggage around. The view from the balconies were stunning. The apartment was well decorated and clean. I would highly recommend staying here.

  • Efrén

    JUN 2018

    Very nice location, clean and modern apartment. I would definitely repeat

  • Ricardo

    OCT 2017

    This is a really cute small one bedroom apartment right in the heart of the city. The property itself has been remodeled professionally, all spaces utilized in a clever way to be able to fit every single amenity imaginable. From 2 AC splits to washer/dryer, dual function oven, dishwasher and heaters.... you name it, the apartment has it. The corner unit offers abundant light and charming views, all sound proof windows open as a small balcony. The place is in a fantastic location, guests can walk to every single point of interest, Plaza Mayor, Mercado de San Miguel, Plaza Santa Ana, Sol, Gran Via... restaurants like Casa Lucio or Posada del Leon de Oro are basically downstairs and there is no bad place to eat in Cava Baja. Genteel Home reps were efficient and friendly, I was warmly greeted by Marilina, very sweet and welcoming -very important- super punctual. Beatriz maintained communication over email in a warm efficient manner. We loved the "core " of the product, and what Genteel Home has to offer. I must address some issues we did not love as much, I hope the feedback is of used for improvement.
    As the apartment is not furnished with high quality furnishings -which is to be expected in short term rentals- periodic inspections are needed.
    Wear and tear is showing and replacement of smaller items is needed.
    All in all a great place to stay in a great location that I do recommend for couples on short stays provided some minor issues are addressed.

  • Shoushig Galian

    AUG 2017

    My husband and I loved our apartment we arrived in Madrid and enjoyed staying in our apartment I have several health issues the apartment catered to all my needs it was in a beautiful area of Old Madrid made it accessible to see Plaza Payor Mercado St Miguel And Plaza Del Soli reccomendation this apartment with elevator service and the right amount of amenities it was perfect Thank You

  • Pascal

    FEB 2017

    Très bel appartement en phase avec les photos du site, lumineux et confortable . Il est vraiment idéalement placé dans le centre ville mais Le seul point négatif : il est très loin d´être silencieux comme l´annonce le site, prévoir des "boules quies"pour ceux qui ont un sommeil léger. On y reviendra quand même avec plaisir.

    Genteel-Home: Bonjour M. Merci beaucoup pour votre commentaire possitive. Nous sommes ravies que vous avez eu un bon séjour à l´appartement Cava Baja. L´appartement se trouve au quatrième étage et il est isolée acoustiquement. Il n´y a pas des discothèques ou bars à cocktails dans le sous-sol de l´immeuble, nous avons donc jamais reçu de plaintes de bruit. Par contre, j´ai vu qu´il y avait des travaux au route et il est possible que le bruit de ces travaux donnet plus des problèmes. Par contre, les travaux sont maintenant finís. Mes excuses pour les derangements. Bien sur, vos commentaires nous aident beaucoup à ameliorer, et nous serons ravies de vous loger la prochauin fois que vous visitez Madrid. Merci et à bientôt!

  • Hoke Thomas

    OCT 2016

    A wonderful place in La Latina...only a couple of blocks from the Metro, and overlooking the main intersection at the location of "The Cross". Excellent accommodations. Double bed and sofa bed provided great sleeping space. The unit was new (we were the first occupants I think!) and offered a great access to the area. Many excellent restaurants for every taste and budget are within site of any of the four balconies. Definitely a place to enjoy days in Madrid.



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