Gran apartamento ubicado en pleno centro de Sevilla, junto a la Plaza del Salvador.
Se trata de un apartamento con 150 m2 interiores y dos terrazas en la planta de arriba de 80 m2 más una terraza de 40m2 en la planta de abajo, lo que hace un total de tres terrazas. Está distribuido en cuatro dormitorios, dos baños completos, salón, cocina y tres terrazas privadas con mobiliario de jardín. Un verdadero privilegio.
VER MAPA
Apartamento Salvador Terrace
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Respuesta del Departamento de Calidad
Dear Miranda,
We wanted to take this opportunity to thank you sincerely for choosing our apartment for your accommodation needs. Your trust and preference mean a lot to us, and we genuinely hope that your stay was up to your expectation. We are looking forward to hosting you again, and we assure you that we will spare no effort in making your next visit as enjoyable as possible.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Antonio:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Estimada Misi:
Le agradecemos el tiempo dedicado a escribir una reseña, aunque leemos con asombro su observación de que solo hay un baño. Nuestro apartamento Salvador Terrace cuenta con dos baños completos para dar un excelente servicio y comodidad a la totalidad de los huéspedes que pueden alojarse en el apartamento.
Esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a la ciudad.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Phideline,
We are thrilled to read that you have enjoyed every aspect of our apartment. Thank you for rating us. We look forward to having the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
locaton, the terrace, full service
Respuesta del Departamento de Calidad
Dear János,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Not that it was a big deal but the wifi worked in the living room and did not reach the furthest bedrooms.
Respuesta del Departamento de Calidad
Dear Julie,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Sarah,
Thank you for writing this lovely review after your stay and for the praising comments towards the apartment and the staff. Thank you for giving us the opportunity to help making your stay more comfortable. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Kari,
Firstly we want to thank you for choosing our apartment for your stay in Seville and for the time you have taken out of your day to write a review about your stay.
We appreciate the recommendations about the restaurant as a reference spot. Surely future guests will find it most useful.
On the other hand, we would like to mention that since your stay, the kitchen, as well as other parts of the apartment, have been fully renovated and painted, giving the apartment a breath of fresh air.
Thank you again for your impressions, we look forward for your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Gena,
Thank you for having chosen our Salvador Terrace apartment for your stay in Sevilla and for the praising words toward our staff and their recommendations. Thank As you remark, due to the central location of the apartment, driving might not be necessary if you just want to visit Seville, as you can just simply walk everywhere from the apartment.
Thank you once again for your kind words. We will be very happy to receive you again on your next visit to Seville.
Jose L.H. Campos
Quality Department Manager
Great location and plenty of space.
Respuesta del Departamento de Calidad
Dear Margaret,
We are delighted to read that you have enjoyed the apartment and its central location. We certainly agree that this accommodation offers a great amount of space ideal for big groups.
Thank you again for the review, we look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Colette,
Thank you for reviewing us and for your impressions of the apartment. They give us an insight of how our guests experience their stay and give us the oportunity to improve our services for future stays. We hope to host you again on your next trip to Seville.
Jose L.H. Campos
Quality Department Manager
El suplemento de check in fuera del horario indicado por la propiedad resulta caro.
Respuesta del Departamento de Calidad
Estimada Olga:
Le damos las gracias por hacernos llegar su opinión, saber que ha podido disfrutar del apartamento y hacernos conocer los puntos en los que todavía podemos mejorar la experiencia de los que vienen a visitarnos. Realmente esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a Sevilla.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear ADAM SIMON,
Firstly I would like to thank you for taking the time to review your stay in our apartment. I highly appreciate your highlights on the service you received upon your arrival. It is indeed very rewarding to read that you have appreciated our staff´s helpfulness.
On the other hand, I lament reading the lack of communication you experienced prior to your arrival. I would like to take this opportunity to clarify that, even though we are partnered with Marriott, we do not have access to any e-mail or phone call addressed to them. We send a confirmation email with the e-mail address and telephone number of our Customer Service team, whom received you. From Genteel-Home we try our best to reach to you with the information provided to us by Marriott in order to organize your arrival.
I understand how you could have felt in a foreign country with your family and not knowing whom to contact. And I am also very sorry that on this occasion factors that are totally out of our control have affected your stay with us. I hope and beg for your understanding that as soon as we were made aware of your location, it took our team as little as 15 minutes to meet you face-to-face.
As a valued customer, you are in the best position to help us better our services in offering short term home rentals. The experience you described is not characteristic of the level of service we provide and we would like to apologize, since perhaps there was a misunderstanding,
We genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality. I look forward to speaking with you in hopes of restoring your confidence in us.
International.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Estimada Amaia: Muchas gracias por el comentario tan maravilloso. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Los baños están limpios pero necesitan una reforma para estar acorde con el resto de la casa.
Respuesta del Departamento de Calidad
Estimado Luis Manuel, gracias por tomarse el tiempo para compartir su experiencia personal y por señalar que podemos mejorar en nuestros servicios. Además, gracias por sus amables palabras sobre la atención que recibió por parte de nuestro equipo. Apreciamos mucho tanto su amabilidad como la honestidad.
Esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a Sevilla.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Luigi, thank you very much for your feedback and for highlighting our excellent location.
We are glad to know that the apartment matched your family´s holiday needs, and we appreciate your kind recommendation for other guests, althought we would like to take the opportunity to point out that the maximum number of guests can stay in the apartment is 8.
It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
You couldn´t ask for more. Hosts were terrific.
Respuesta del Departamento de Calidad
Dear Ardith, thank you very much for your kind review. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope we will see you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Carole, thank you very much for your positive feedback and kind recommendation.
We would love to have the opportunity to welcome you back the next time you are visiting Seville.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Nancy, thank you for staying with us and also for taking the time to share your opinion relating to your recent visit.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Joe, we appreciate your detailled comments regarding your stay and the apartment. Thank you for making us your choice accommodation in Seville, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Aija T. Quality Department
Respuesta del Departamento de Calidad
Dear Bruno, thank you very much for your feedback. We hope to have the opportunity to assist you in near future again.
Aija T.
Quality Department
L´emplacement, idéal pour visiter la ville
Il manque une salle de bain, pour un appartement de 8 personnes Appartement pas très fonctionnel, heureusement que nous étions 6 adultes au lieu de 8.
Respuesta del Departamento de Calidad
Dear José, thank you very much for taking the time to share your personal opinion about your stay with us.
We highly appreciate your comments and hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Niek, thank you very much for your positive feedback. We are glad to read that the apartment met your expectations and you had a memorable stay with us.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for your feedback. We are glad to hear that the apartment met your expectations and you had a memorable stay with us.
For for a future occasion please do not hesitate to contact our team to point our any imperfections, inorder to assist you so you can fully enjoy the comfort of the apartment.
Thank you for making us your choice accomodation in Seville and we look forward to your next visit.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for your insights regarding your stay with us. Your detailed comments help us to understand how our guests experience their stay with us.
Thank you for choosing our apartment for your holiday and we very much look forward to having the opportunity to serve you again in the future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Muchas gracias por elegir nuestro apartamento para su estancia en Sevilla y por sus comentarios tan positivos.
Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos poder darle la bienvenida de nuevo muy pronto.
Respuesta del Departamento de Calidad
Merci beaucoup pour votre commentaire Catherine!. Nous sommes heureux de savoir que vous avez apprécié votre séjour dans notre appartement. Nous restons à votre disposition si vous revenez à Séville!
It is very well equipped with everything you could need, with a small supermarket just a few feet away.
The staff were excellent and provided recommendations of places to eat, and visit.
We had a fantastic week in July and will be looking to stay here again.
parfait pour 8 personnes,et l’apéritif sur la terrasse
quel plaisir au soleil couchant
Respuesta del Departamento de Calidad
Estimada Elena. Ante todo queremos agradecerle su comentario, efectivamente fuimos a revisar el baño y había un pequeño atasco que ya ha sido solucionado por lo que no hay problema ya con los olores.